Mile High Psychiatry

Mile High Psychiatry

Your Mental Health is Our Priority. By utilizing and integrating multiple therapeutic modalities, our providers will work with you to develop a plan of care that emphasizes well-being, collaboration, and patient empowerment. As Colorado’s Finest Psychiatry Office treating Children and Adults, our team has been providing superior care for patients living in Colorado since opening our doors in 2017. With a focus on Mental Health Medication Management, we are dedicated to helping you become the best you!

Mile High Psychiatry Contact Details

Mile High Psychiatry Reviews ( 250 )

  1. The WORST place to go. I was “diagnosed” on the FIRST VISIT and given an antipsychotic as a sleep aid the first visit. I tried to get my records and they said that I couldn’t get them but they could give me a summary? Why are MY records being withheld from ME? I’ve never had issues with getting records before….

  2. I absolutely love Mile High Psychiatry. You feel like family there and you feel valued and cared for. Mike is awesome! I am so glad I finally found a place I can call home when it comes to Psychiatry. I highly recommend! 🙂 …

  3. Absolutely the best place to work! All staff is very caring, knowledgeable, understanding, and just flat out amazing people! I have been so lucky during my journey with MHP and I wouldnt want to be anywhere else!

  4. The office poliicies are terrible. To obtain an answer to a simple question is a long process. They do not answer the phone. You must always leave a message and have them call you back. Secondly, they would not provide me with a blank …

  5. This place is such a scam. They never answer the phone, they send out your bills late on purpose so they can add on late fees and then cant even provide you with a receipt. The “psychologists” are nothing more than a joke. Worst place I …

  6. This place is enough to make u need mental health. Prescribed medication for son, dr failed to send in necessary paperwork. completely dropped the ball. Going on 3 wks, still no prescription. receptionist bad attitude. going 2 bbb on this place. Be warned. Look for help elsewhere.

  7. Mike is by far one of the best providers I have ever seen. He is professional, concerned, friendly, and makes you feel comfortable. If you are open and honest with him you will get that back in return, along with the best care provided. …

  8. Please please PLEASE do not take your children here ESPECIALLY if you are Military. I have been battling them for MONTHS to resolve a billing issue back from Feb. They refuse to call me and will only communicate via email and have committed …

  9. If you’re bringing in a child for an appointment or even if the appointment is for you but you have a sense of modesty, be warned. One of the practitioners at this practice, Emily, dresses very inappropriately for a professional. She wears …

  10. I recently visited Molly Oakley and was very dissatisfied with the visit. I don’t know if it is because of the Medicaid Insurance that I have, but I don’t feel she really listened to my feelings and thoughts. I was covered with Anthem Blue …

  11. If I could leave a zero star I would. They were so worried about the money and not the care. They were adding late fees to my bill after I had already made a payment and charging me more than they should have been to begin with. Molly was really sweet but definitely not worth the money they were trying to make me pay.

  12. Went for 1 visit and won’t be returning. After being told by the nurse practitioner that I was able to simply be written a medical letter I needed for legal reasons, she told me no problem. Then I was later called and told I have to visit …

  13. The entire office is warm and Welcoming! Every phone call or email has been answered promptly and my questions or needs have always been addressed with kindness and professionalism! I feel that I have found a trusted ally in this team and highly recommend them!

  14. Front desk could care less. Nurse practitioners are decent depending on the day. They’ll make you wait 25 minutes to not care and only ask you two questions. Go to a MD if you want help.

  15. Mike High Psychiatry has been great in meeting my family’s needs. We feel welcome every time, listened to, and never walk out feeling misunderstood. Would reccomend to anyone!

  16. Great staff!! Check in staff is always fast and friendly and makes it easy! And the Psychiatrists I’ve worked with have always been so personal and made each experience, wether it be a good or bad one, always seem to come to a good outcome! Love this place!!

  17. Super disappointed!!! I had a medication that I needed to have prior authed and it took over a week for them to get it done and four phone class. I have worked in the medical industry for over 10 years and I know that prior autos take no …

  18. I feel like jabari listens to me and that makes me feel comfortable to share with him if I feel like somethings not working. Slowly but surely I’ve been feeling better since I’ve started seeing Jabari, I think we are finding something that is finally starting to work for me.

  19. Great office and staff! I have always felt welcomed and Vincent LaBarca elevates his care beyond just evaluation and treatment. He is compassionate, eager to help, and empathetic. Also, his dog, Roo is an excellent canine psychiatrist! Hard not to smile when she snuggles up next to you.

  20. Was turned away before my first appointment because I was late. I understand being punctual is important but considering I have no car, and made an error in timing my trip, and that this is a place that deals in mental health (ie: suicide , …

  21. Absolutely awful communication. Michael Chism does not return any voicemails or phone calls and rarely returns emails, if ever. Have attempted to get refills from him several times only to be left without medication for weeks at a time. I …

  22. I just started going to this office. I was really impressed with the office and staff. My psychiatrist that I’m seeing there is the first one I’ve ever felt comfortable talking to. And I’ve been to about 14 psychiatrists throughout my life. I would highly recommend this office to anyone needing services. Love it

  23. My son and I have both had psychiatrist’s before but Deimys has been the Best one so far!!! She is very friendly and seems to really care about our treatment.

  24. My experience at Mile High Psychiatry has been excellent from the get-go. I became a patient of theirs in early February, and the fact that they had already implemented Telepsychiatry before COVID-19 came about was a major plus!

  25. Mile high has been a very good resource for my mental health, especially this past year 2020-21.They have been also really patient with me over the years on scheduled times I missed my appointments. Thanks. Joseph

  26. Worst customer service ever and the people in charge of their billing are inept to say the least, and that’s putting it mildly. Lazy comes to mind as well. They refuse to do any of the legwork that is their job i.e. contacting your …

  27. I absolutely love and appreciate the care and treatment That I have been provided here.
    I had a horrible experience elsewhere (with a primary Dr) and without going into …

  28. I was so worried that my paperwork wasn’t going through. It took several calls but I got the problem solved and was told everything arrived andy appointments would not be cancelled.😉👍🥰 …

  29. This place is profiting on those with mental illness! I rescheduled my appointment due to a work emergency and not one word was mentioned about them billing me for a missed appointment. The appointment was not missed it was rescheduled, had …

  30. First impression was a nightmare. I gave it another chance today and the experience was actually really relieving and the total opposite of what I felt the first time. Everyone I’ve spoken to met me with a lot of kindness and it seems like …

  31. I am so happy and just relieved I finally for found a psychiatrist that really listens! Ms darenda is amazing It actually shocked me that she followed up with me and it is her goal to follow threw. Thank u MHP and Ms darenda for giving me a peace of mind and support

  32. Just to update my review I just got an invoice for 450 for two sessions She isn’t even a doctor. WOW!!!!! oh and this is the reduced self pay rate or it would have been 770. Please see attached OMG …

  33. Honestly I never did quite make it in to see a Psychiatrist so the following critique is really more for the people who own, run, and work at Mile High Psychiatry who have a vested interest in making the business a better and more …

  34. I have been seeing michael for over a year now and I have a great respect and appreciation for him and his team. He is knowledgeable, takes genuine interest in his patients, and I’ve grow to sincerely trust him. That’s says a lot as I have …

  35. I have been coming to this location for about a year now and I love it. The office is warm and welcoming. My practitioner has played a very important role in my life and I am very proud of how far I have come in the past year. Seeing all of the negative reviews blows my mind because this place is great!

  36. The first time I came here, I waited over an hour to be seen yet I had an appointment at 3. The meds they prescribed were declined by insurance and I left two voicemails because I couldn’t reach anyone. Over a week later they finally …

  37. I was honestly terrified to call, convinced it was going to be a hassle to get an appointment, but it was really simple, and I was able to get an appointment in about a week.

  38. I have had a great experience with this provider. Emily has been amazing and helped me a lot. She is super down to earth and easy to talk to. Everyone here is welcoming and caring and I would highly recommend!

  39. As someone who has seen countless doctors and had numerous hospitalizations since I was a young child, Brandon Burelle is absolutely the best provider I’ve ever seen. He is relatable, comforting, humorous and has a natural gift and talent …

  40. Always feel comfortable at Mile High Psychiatry. They have a wonderful staff, are very knowledgeable and I never feel rushed. If you have the option to choose your provider, Mile High is worth a visit!

  41. When I first started seeing Michael Chism in 2016 I was at a really low point. I had quit a horrible (for me) call center job and was struggling with severe anxiety and depression which made it difficult for me to function. I have dealt …

  42. My experience with Erin has been nothing but amazing. She is great, listens to all my problems and always knows what to say. She has helped me so much.

  43. Made an appointment in a rush, without knowing their strict policies.
    Called back later, and the office wouldn’t tell me how much the intake appointment would cost. With a high deductible, most of bill would be on my shoulders. …

  44. I feel like they dont care about their patients what so ever , as a mental health technician I know there are good and bad providers, I see dr. Tripp and had an appointment made for 1/2 which according to them was never made and instead of …

  45. I definitely love this place! Molly was wonderful and it was sad to see her go. I seen Shantell my last visit but learned that she too will be leaving. 😪 I’m nervous to know I’ll be seeing someone else, my new provider will be Cindy but I’m sure she’ll be as great as everyone else. …

  46. Well… I cannot sing Mike’s praises high enough! I have spent 55yrs dealing with Dr’s. and have never been in better hands than I’m in now with Mike. He cares, he listens, and then he treats, in my case, his treatment has been 100% …

  47. My psychiatrist was wonderful and she did an awesome job! I feel a lot better moving forward with my life and having a better handle on my mental illness(health).🙏😇💙 …

  48. Upfront, Christen Epstein (NP) is an amazing clinician to work with. However, the billing department and office staff provide an insurmountable barricade to receiving care, with the added headache of incorrect billing. …

  49. I went there just once and I will NOT be going back! I was basically accused of just wanting a “quick fix!” She didn’t seem to care at all about what my real problem was! I changed insurance and my old psychiatrist doesn’t take Medicaid. …

  50. Wouldn’t recommend even trying to schedule here. I did once in the past and had to cancel due to a school issue with my child and after that they blacklisted me saying it was no excuse. Even almost 3 years later still blacklisted being told …

  51. We’ve always gotten in quickly. The only issue I can think of is staff turn around, which is pretty normal for this field. We’ve always had really good experience with the staff and because we are foster parents it’s important for us that our kids are taken care of.

  52. If I could leave zero I would. Was told I don’t have mental health benefits with my insurance, I confirmed twice I do. Jasmine was nice but very unhelpful. Kaitlyn was very rude and responded a week after I had already cancelled my appointment. Very unprofessional. Please find somewhere else to get help.

  53. If you are looking for a psychiatrists office where they do not respond to messages through their own patient portal and also doesn’t return office calls, this is the place for you. Nothing but a complete waste of time and money.

  54. I’ve needed a psychiatrist to help manage mental health conditions including depression, anxiety, and PTSD for most of my life so I’ve seen a lot of different practitioners. I currently see Cindy at this office and I feel like it’s the best …

  55. Terrible service. The folks answering incoming calls are helpful BUT they obviously can only do so much. When it comes to the actual service received ie physicians, it’s a meat grinder. The experience I’ve had has been a cold, uncaring, and …

  56. Finding Mike was a huge blessing, I’ve never been treated by a doctor who truly cares more for their patients. It’s so nice having a doctor who gives 110% genuine effort towards treating his patients. Mike has earned my complete trust. …

  57. Update 2: I tried, I mean really tried, to give this place the benefit of the doubt, but after a year my advice is this: Take your business anywhere else. Seriously, stand on a street corner and scream at passing cars and you’ll receive …

  58. I e-mailed to set up services and I got a call back from Cordia who was very polite & professional and helpful. I contacted 3 other places and no call back. It is like a gift to see people treat you with respect and professionalism. Cordia, I appreciate your help and you do your job well. 5 stars!

  59. I’ve had an AMAZING experience here. To start, I’ve already seen at least a dozen psychiatrists to compare to. Meeting Epstein changed my view completely that all psychiatrists are just going to tell you what to take and you do it so they …

  60. I have been a patient of the Aurora office for quite some time and have had nothing but great experiences! I switched to the new Wheat Ridge location (closer to me) and still, I remain impressed! I am so grateful that I have found Mile High and the team. Highly highly recommend!

  61. Doctors are great…when they’re there. In the 5 months I’ve been going here, the 5 practitioners that were originally here have all left. With me about to follow suit. If that doesn’t tell you enough, Kaitlin in the billing department can …

  62. MHP has really made me feel good and valued as a patient. I feel like I am listened to and cared for and Heard! It’s taken years to finally feel like a person who’s treated equally being on Medicaid, and not judged because of it.

  63. One of the worst psychiatric firms in Colorado, if not the worst. They deserve 0 stars if it is possible. They do not care about the patient and their well being, all they want to do is push as many different medications on you as possible …

  64. Mile High Psychiatry has a STRICT policy around re-scheduling or canceling appointments for Medicaid folks. I called to schedule an appointment for two weeks out. I was notified there was a strict policy in place. After I hung up I realized …

  65. I am a 31 year old person who has struggled with mental health for many years. Mile High psychiatry has done so much to get my medications right for me. It starts with communication and even though COVID has been a horrible burden on people …

  66. Recently moved back to Colorado. Was able to get an intake appointment very quickly. Always so much anxiety in establishing care with a new provider but Christen made it painless. She truly listened and showed much compassion and solution. I look forward to working with her. Thanks so much.

  67. Mile High Psychiatry is the first psychiatrist office I’ve ever been to and the only one I will continue to go to! Emily is absolutely amazing, she is very down to earth and makes you feel very comfortable to share your experiences with …

  68. Dr. Moore has been such a blessing. From hearing me out and helping me through my situations, I have seen a huge improvement in my daily lifestyle. This is my first therapy experience and i’m so thankful I made the decision to come to Mile High.

  69. I’ve never left any kind of review anywhere but felt like I needed to. In the 7 years of receiving some sort of medication management, this is by far the worst office I’ve ever been to. I was a patient here for over a year and a half, of …

  70. I have ADHD symptoms and am pursuing treatment for these problems. The doctor decided to instead treat Bipolar II symptoms which I haven’t experienced for five years. …

  71. I have been a patient at MHP for over a year now. I truly enjoyed my NP I was seeing but something happened and I was abruptly switched to a new NP without prior consent or knowledge. This left me a bit baffled. Then the new PNP lowered my …

  72. Mile High Psychiatry is a wonderful agency. They were able to get me in quickly when my insurance changed and I lost my other psychiatrist. I feel very welcomed and appreciated here. I am very grateful I found this agency. They have really helped me in my time of need.

  73. Changing clinics this place is somewhat of a joke. they pass you to different providers. they are supposed to be a psychiatry place yet refuse to help patients who actually need more than just the standard treatment… also they wont refill …

  74. Christen Epstein is fantastic! She is kind, compassionate and caring… She truly listens to her patients and definitely has their best interests at heart… Honestly she has been the best psych provider I have ever had… All of their …

  75. Adam, the scheduler, is one of the most courteous, caring, with great attention to detail, person I’ve ever interacted with. I would recommend this group to anyone.

  76. Huge mess, not helpful. Don’t care about their patients one bit, just your money. Don’t even bother if you are seeking true help. …

  77. As of tomorrow it will be 1 week without a vital medication. First I was informed my insurance was to blame. Called them, they called pharmacy and I was made a fool. Everything was in order. Second I called I was informed they were holding …

  78. First and foremost Mile High Psychiatry gets 5 stars I have been coming here for a very long time I’ve seen numerous Drs but none that compare to Kelly Kilcrease I owe her so much for everything she has done I feel so connected to her she …

  79. My NP Cindy isn’t a bad person, she just doesn’t have experience with mood disorders. I have autism and it had taken me years to work up the courage to see someone for my mental health conditions. Her answer to everything was to just keep …

  80. I had a doctor for about 3 or 4 years who knew me well which made for a great doctor patient relationship however almost a year ago he retired. Over the last 20 years I’ve moved and had doctors retire a few times leaving me too find a new …

  81. I am truly very disappointed that I had to terminate services with Mile High Psychiatry, but I do not believe in lying to patients about refills and not properly informing patients about changes. I also do not like how I have not had the …

  82. They want us to leave an honest review, so here goes. I’ve been a patient here for a year. In that year, they have moved 4 times and I have gone through 3 doctors because they keep leaving the practice. I get that stuff happens, but it just …

  83. Awful! Overcharged, they charged out of network, I can’t get anyone to do anything about it on the billing call number, they say I owe them $300 but my copay is $30 for specialist. Terrible communication and awful doctors here. Don’t get tangled up in their fraud. DONT DO IT!

  84. At first i thought this was a great place to seek help. Finally get on meds and feel better than the psychologists go on vacay every other week and when it’s time to get refills they either dont reply, don’t approve them and like my Dr. She …

  85. I made an initial appointment with mile high and was happy to get an appointment so quickly. Unfortunately, I had something come up on that day that I could not get out of. I called (a week before my scheduled appointment) to try and get a …

  86. Navigating the complex waters of mental health providers can quickly become intimidating and even irritating! Dr. Molly took over my care and she made certain that I was satisfied and comfortable with our treatment plan every step of the …

  87. I have nothing but good things to say about the Mile High Psychiatry practice!!
    I saw Dr.Chism around October of last year, I was manic out of my mind but staff was very helpful, friendly and non judgmental every step of the way. …

  88. Was a patient in 2019 and I was charged 600 dollars for nothing no letter and no proof of debt at all , SCAM I called billing and they can’t even find me in the system I’m not paying for something I wasn’t charged. I’m very upset because I thought they were here to help me and not take advantage of people who need mental help.

  89. Darien was so polite and helpful on the phone. Jayson was also very kind and compassionate. Will be recommending to others.

  90. I have had an amazing experience so far with Mile High Psychiatry. I see Molly Oakley and she is wonderful. She is patient, kind and very knowledgable. I had a frustrating situation related to my heath insurance not wanting to approve my …

  91. Frankly, I’ve never left an appointment feeling more misunderstood.

    I’m expressive and articulate so when someone misunderstands me, it’s because they aren’t listening.

  92. I felt the person I worked with was so kind and non judgemental and also cared about what I thought about the plan we came up with for the best of my mental health. She didn’t make me feel rushed in the appointment and listened to everything I had to say. I’m very happy I chose.mile high psychiatry.

  93. Better with communication on how the medications work with your body, but you have to really be on top of keeping track of your refills as a patient as they will not refill your entire normal regime.

  94. The psychiatrist i have seen the last 10 years closed her practice and it took me forever to find one I could trust and liked. I found mile high through my insurances portal for in network offices and am so happy! I see Jabari Dobson and am …

  95. I have never had to endure a disorganized dysfunctional nightmare of an office like this one. My first appointment there was not entered correctly therefore I was passed onto a different doctor. I am truly blown away by their level of …

  96. TeleHealth only and never going back to in person visits – Paid out of pocket which was $275 for the first TeleHealth visit – Outright said I needed to be prescribed meds for known conditions, but was brushed off because of a 16.5 year old …

  97. Dr. V is the best mental health provider that we have ever had. She is truly professional and truly cares about the well- being of her patient. I highly recommend her and Mile High to anyone looking for someone who cares about others moreso than a paycheck.

  98. I am a new patient and have not yet been seen. They take my insurance which is Cigna but I am not happy with the phone call I received yesterday. They canceled my appointment for Monday because of forms I was not told about. I never even …

  99. I went the other day to establish care here, after receiving a stellar review from my therapist. From the moment I walked in, I was treated with respect and kindness, and the staff went out of their way to explain things thoroughly and in …

  100. Love how easy and convenient it is! My provider is amazing as well! Incredibly understanding and knowledgeable, Im finally able to get proper help for a lifetime struggle. Only regret I didn’t get it 20 years ago. Would recommend entirely… and have!

  101. Ive been going here for over a year, I’ve been passed around to many different providers, but my most recent provider thought it would be good to take me off 3 mood stabilizers I was taking very rapidly (I became manic, lost my job, and …

  102. I love this place!! I had my first appointment this morning and was a little hesitant going in only because sometimes with Medicaid you don’t get proper care or listened too. They blew me away with how much they care and how well they …

  103. First off the bad parts and meaning behind this review having one star.
    It never okay to switch a psychiatrist on a minor child health issues. With out so much as a call to the Guardian. Than too add insult to it. Calling a person …

  104. I see two providers, one with the psychiatry dept. and one with therapy. Chidi (psychiatry) is so kind and helpful, and really listens to my observations on my own health to make informed suggestions and changes in my medication. Eileen …

  105. edited to add:
    now I’m being harrassed by someone named Hannah Johnson in some very rude emails telling me I never had an appointment when I have the email to prove that I …

  106. Another disappointment. I was really excited when I found Mile High, despite being given other recommendations that were much closer to me. The therapist I saw was nice, but the business aspect is not what I would call the most honest. They …

  107. Working through any medical issue is difficult, yet I felt listened to about trying to receive help for a friend in need of some mental health issues. If you are lucky enough to have Darian answer your call, you will be guided through the process with professionalism, compassion with positive results.

  108. Mile High Psychiatry is wonderful. I believe that Dr. Jabari Dobson has been extremely kind, helpful, and empathetic. Every appointment that I have had with him, he has listened to me and made sure to address all of my problems concerning …

  109. The absolute worse. If you can find any other provider, please do your self a favor. Appointments are difficult, providers leave constantly. You are lucky if you get 5 minutes of their time and there online virtual system is a disaster.

  110. If I could give zero stars I would. This office changed portals and told no one. They can’t figure out what portal to use. They can’t tell me how to refill a prescription and due to that lack of communication my daughter was without her …

  111. I haven’t been able to fill a prescription without rescheduling. I asked for a new psychiatrist and they refused the 2nd time around. I am thinking of going back to Denver Health for Behavioral health. I feel like they are bad for my …

  112. I rarely write reviews, but my experience with Mile High Psychiatry toed the line of gross negligence. I worked with Kelly Kilcrease for my medication management, and we chose to try putting me on a new med. …

  113. Terrible practice. It took me months to get in, which is expected, but when I get to my first appointment my provider isn’t even there to see me. Next appointment, all of a sudden they change my provider and that has happened 3-4 more times …

  114. There doesn’t seem to be a single psychiatrist on this team, and all of them seem content with misrepresenting themselves as physicians, to patients who would not know any better. Mis-prescribing meds by thoughtless questionnaires, without …

  115. I absolutely have loved my experience! My doctor has been so caring and wonderful. I feel like she treats me as an individual rather than throwing me to the masses. She listens to my concerns and truly takes the time to help find a …

  116. The office girl who checks me in for my appointments for Stephanie is by far the sweetest, she is so kind, soft spoken and always has the most infectious smile on her face. Her customer service is 🔝 she is an employee who deserve a gigantic …

  117. I have met with Julie three times (a fourth time is scheduled in a couple of weeks) and so far the experience has been great! She has exceeded my expectations! I am very happy and look forward to being under her care and guidance. …

  118. If Mile High were a retail operation, it would be one of those bargain basement stores. To get what you need, you have to sift through the stuff you don’t want: unprofessionalism and red tape. There are some good people here — I hear that …

  119. I had a great experience with Chidi Enwere. She listened to what I had to say and never once made me feel bad about how I’m struggling. She was very reassuring and made me feel like it was a safe space to talk. She understood what I was …

  120. My doctor has been truly amazing. unfortunately she’s recently left the practice but what I loved about her was the way she genuinely addressed the things I was going through, as opposed to asking a few questions before refilling …

  121. Care very little about both employees and patients. You are an insurance payment to them and nothing more. After a week of reaching out and not hearing back, I found a new place that cares. (Former MHP employees created a new group after …

  122. I know from a friend that this place is really good so I’ve been trying to get an appointment. They’re working on getting under United Healthcare and that’s taking a bit (totally understandable). I just got off the phone with their …

  123. Mile High Psychiatry is an amazing and exceedingly helpful organization! I just spoke with Ralph and he was so exceedingly helpful and supportive. So much so that I asked if he was one of the psychiatrists! Wow! Can’t say enough good …

  124. Jabari Dobson – PMHNP & staff have single-handedly improved my mental & emotional health by over, 50%, but no matter what mental (cerebral) state I’m in, it seems, that we always find a way to get my average general improvement rating to …

  125. I was really desperate to find help for my son who was newly diagnosed with ADHD. I came across mile high psychiatry and was working with Nicole Watson. She was amazing! We found the right fit of medication for my son and wow it was like …

  126. I see Cicely and she is professional, knowledgeable and thorough. I am very satisfied with the care I am receiving from Mile High. The whole team has been helpful, and the online platform they use is reliable and straightforward.

  127. This place is a comfortable stay, with some nice perks like a coffee machine inside your room, but the biggest problem for me is consistency across the staff. Antwan is THE BEST staff member at this Uptown Suites, and I have never once had …

  128. Shanell was extremely helpful. I had so much trouble with the portal, I was ready to give up and find a different provider. Shanell walked me through the portal, saw the trouble I was having and sent the forms to me as PDF so I could fill them out.

  129. I suffer with adult ADHD and anxiety/depression. Shawn Howard is an amazing and attentive physician that helped me regiment my medicine and navigate the avenues necessary to help me be an overall better woman! Thank you! I never felt judged …

  130. Although I like my Psychiatrist, they must be extremely unorganized because my provider has denied my prescription AND the appeal because Mile High didn’t get back to them (even though they said they did.) I can’t tell you the amount of …

  131. We LOVE Dr. Shawn Howard. She has been amazing. She has worked hard to help us figure out what meds or med changes we need for our son. She is flexible, has availability when we need her and is lovely to work with.

  132. I just got off the phone with a wonderful lady named Shanelle. She was so understanding and compassion. I am in a desperate situation with my son…life and death. She got it, and they worked with me over several months on trying to get him seen. They made it happen.

  133. I have found my care with Dr. Daniels to be excellent. She makes me feel like I have been heard and understood. I have been having a lot of turmoil in my life these last couple years and she validates that it is a lot. This makes me feel …

  134. Mile high staff really go the extra mile. One in particular, very polite, helped me figure out a medication issue that had been ongoing for weeks, he pressed the issue further with his leadership and got it all figured out by the end of the phone call:)

  135. I have scheduled an appt only so far but Adam was most patient and professional that I can only imagine that only good will come from the rest of the staff and my experience.

  136. If you are looking for a psychiatrist or any mental health help then look no further! Mile high psychiatry is gonna be your absolute BEST option! The doctors are amazing as well as the staff and receptionists! Thank you Mile High Psychiatry!!

  137. Unfortunately, this practice is only on the telephone now so unless you like recieving your care on a screen then id find an in person provider. Watched them get rid of the best people they have anyways whether they are back of house or good providers it doesnt matter, only money to theae guys.

  138. The receptionist are so rude and always say they will call back, and never do. Ive gone up too 2 weeks with out my medication because my provider would fail to send the percription or my provider had been switched. Ive had over 5 differnt …

  139. This is the best mental health office I have ever been to! Ms. Shawn Howard is absolutely wonderful! She is kind, a good listener and respects my condition and answers all my questions. I never feel rushed or like I’m not important. I …

  140. Mile High Psychiatry has been amazing in getting me the assistance that I needed. Each appointment is great and all my concerns are discussed and handled with attentiveness and care. I did have one bad phone call with a receptionist (do not …

  141. Do you like having your medication consistently? Do you not enjoy frequent trips to the urgent care for refills? Do you enjoy being respected properly as a medical POA for a disabled person? Do you like having a psychiatrist for more than a …

  142. I really appreciate their use of telehealth to reach/serve more patients. I was able to get an appointment very quickly and conveniently. I feel safe and respected with my provider and am happy with the care I have received.

  143. I love Tabatha and I couldn’t see myself functioning without her. Honestly I love Mile high psychiatry but if she was to move practices I would transfer with her she is so amazing. She lets me talk about my problems for the little bit of …

  144. I am very happy with Erin. She’s one of few providers I’ve seen in my extensive psychiatric history who actually took time to review the risks of the medications I was given. …

  145. Adams was able to schedule an appointment for my individual. He was very easy to understand and was willing to help us with everything we needed.I give it all to him..Thank you

  146. I find that I am always helped when needed and the staff is polite and friendly. My questions tend to be answered in a clean and concise manner, and appointments are easy to reschedule if need be. Overall my experience has been low friction and pleasant. If you are in need of the help, I do highly recommend Mile High Psychiatry.

  147. I would never recommend or waste my own time with these people.
    They are only there to collect a pay check and are very judgmental.
    Tried to follow doctors orders… took days for them to tell Michele only worked …

  148. The people here are so nice and considerate of others My son’s therapist is great Things have been getting a lot better for him since he has started with mile high psychiatry.

  149. I receive care virtually, which is new to me. I am loving it so far and am very thankful to Dr. that I am seeing. I FINALLY am feeling heard and that isn’t something I have felt in over 15 years. Thank you SO much.

  150. Donovan made it extremely easy to find a provider and get me scheduled. He was very warm and made sure I felt comfortable with the information and assistance he provided.

  151. THE WORST psychiatric group in all of Colorado. Switching doctors without notice, changing charges without notice, making appointments with new doctors that don’t accept your insurance WITHOUT NOTICE. DO NOT give this place your money or the responsibility of your mental health!!!!

  152. The provider I saw was hostile towards me. They were obviously not adept at interacting with someone who has chronic, complex and severe mental illness.

  153. My daughter started seeing Dr. Gilliland at Mile High Psychiatry a few months ago and her life has changed for the better in a short and dynamic way. Dr. Gilliland really took the time to get to know and understand her which created a …

  154. This is such a great organization. I wasted my time for over ten years getting antidepressants from my regular doctor. Don’t be like me. Set your appointment with Mile High right now. They do a genetics test to find out how your liver …

  155. This office/provider required me to do a urine test to get medication. I was left with a $336.00 bill from the lab company and my insurance did not cover it because it was not medically necessary. Their office/provider decided it was …

  156. The support staff at Mile High is incredible. The actual therapist themselves are wonderful people as people but since Ashley Burns have not actually listened or addressed any of my concerns or questions. It’s the frustrating point of being …

  157. If I could give zero stars I would. Just like the review a couple down. If you like getting meds regularly and don’t have to be referred to urgent care then don’t go here. This is the worst psychiatric care I have ever experienced. They …

  158. What once would have been a terrific review, is now only 3 stars. I can not recommend this office.
    1. Mile High has lost multiple fine counselors due to internal politics. In …

  159. Best experience I’ve had receiving mental health care EVER. From the first phone call, it was easy to get a psychiatrist and a QUICK appointment. Friendly, helpful staff and docs.

  160. I was very hesitant on seeing a Male psychiatrist but this office made me feel so confident not only in the practice but in myself. For that alone you deserve 5 stars. Jonathan, thank you. You truly are a special kind of person. Most …

  161. Joe is one of the best I love how he listens and includes me in this process. He lifts my spirits every time and a little laughter has gone a long way for me. I can’t thank you enough Joe. Thank you Mile High for sharing Joe with me. I still stand by this!

  162. Absolutely the worse experience ever. They will take your money with no problem, but they will NOT HELP you… it is so sad to see how they treat mental health patients. I was dropped after the first Appointment because of my language …

  163. Horrible service! I’ve been trying to get my son in for over 6 weeks the first appt their system did not work so they charged me a copay and had to reschedule. Reschedule 12 days later only for them to cancel literally while my son was …

  164. Great experience with Mile High Psychology especially taking care of my prescription needs during this pandemic of COVID. I would recommend this team of experts to all of my friends and family.

  165. Mary at Mile High was extremely helpful during my intake process. She was quick to respond and helped me navigate the whole process, i felt very cared for and supported. Thanks Mary!

  166. Jamie was one of the rudest psychiatrists I’ve ever had. I didn’t feel listened to, and was met with condescension as soon as the appointment started, and felt like she genuinely did not care to help me. I wish I looked at reviews before wasting $275

  167. I have only experienced positive interactions since I started receiving care here. My provider has been consistent and understanding.I am very grateful to have them as part of my support system.

  168. The staff is very helpful and welcoming, especially Mary. My very first impressions are good. I feel confident that Mile High Psychiatry will provide me with good care.

  169. I was very impressed with the phone call I received from Donovan. Not only did he educate me. He took the time to properly sense my needs. Which I haven’t found with any of the other people I have contacted. He is very professional and made feel comfrortable

  170. Scheduling online with Mile High Psychiatry went super smoothly! Tammy is so kind and helpful, I felt incredibly cared for throughout the entire process. I would greatly recommend Mile High Psychiatry to anyone and everyone 🙂

  171. only review im gonna leave cus this was supposed to be my first appointment with them. never gave me the appointment link even though i had been in contact with them hours previously about that appointment and then when said appointment …

  172. I truly appreciate MHP. They have certainly helped me manage my ADHD. Their providers are educated, compassionate, and thorough. I recently had covid and missed one of my appointments and they were understanding and rescheduled me …

  173. I’ve had a great experience in the 6 months I’ve been their patient. Olaf has been excellent and really helpful in my treatment. I would definitely recommend to friends or family.

  174. I’ve had the best experience here and I’ve BEEN THROUGH IT! I’m not kidding. My psychiatrist listens to me as a human and is kind and understanding. Highly recommend Olaf Garcia. Staff is kind also. Please give this place a try.

  175. My psychiatrist had told me, at the end of my second appointment, he would like to continue working with me then requested I see a different provider later that day. He even had told me a plan for care and then changed that without …

  176. Don’t bother. I was a patient for almost a year before I was sick of wasting my time and money. They make you see your physician every three months to keep getting refills on your medicine regardless if you’ve been on the same medicine for …

  177. DO NOT TRUST THEM WITH YOUR MENTAL HEALTH.
    No one ever answers the phone or answers messages. We have been trying to get a response for weeks and the appt is tomorrow and now we have to cancel cause no …

  178. From the welcome email after creating an appointment: “Prescription Policy: …There will be random and/or regular lab testing via blood or urine to ensure recommendations of the Colorado Board of Regulatory Agencies and DEA are not being …

  179. This place is a complete joke!!! Do not go here!!! I don’t even know where to start. My minor child was seeing a provider through this office and the providers, we had 2 because the first left, never once tried to speak to me before …

  180. Mile High has been so kind to me. I originally contacted them because my previous psychiatrist dropped me off her list without telling me because they had a new policy of not seeing patients if they hadn’t for 6-months, despite the fact …

  181. I’ve been a patient with Mile High for 3yrs. I’ve had good and poor care along the way. For the past several months I’ve had wonderful care. 5 stars because if there are messups they try VERY hard to correct any issues. Shout-out to Eliza, and Carli. they are both sweet beautiful angels I’m so thankful to have as part of my psych team

  182. Adam Marquez has such a great attitude when it comes to customer service and helping patients. I’ve interacted with him via phone twice and both times, he has go above and WAY beyond what, I believe, his job description is. This man is a …

  183. Fantastic customer service. I received a call back the next business day after submitting a request on the Mile High website, and I had an appointment scheduled a week out. Mary was incredibly kind and helpful and walked me through the onboarding process seamlessly. Thank you Mary! Great experience overall.

  184. Impossible to get a hold of. If you’re always “experiencing higher than normal call volumes” doesn’t that at some point become “normal call volumes”? And they won’t do refills on medication so you have to call every 30 days. They also have …

  185. I have used them in the past, and everything went really smooth. So far, everyone I’ve dealt with has been very polite and professional, however I’m disappointed by the fact that I had to reschedule my appointment for a week out, due to …

  186. Donovan Garcia did an amazing job as an operator. Really helped me to get all appointment stuff figured out and done! It was wonderful, if you get someone on the line and it’s Donovan, you will enjoy the time! Keep up the good work! You are an amazing person!

  187. I was pleasantly surprised to have an enjoyable and informed experience with Angela when I called to make an appointment today. She was extremely pleasant, informative and helpful during my conversation with her. …

  188. I usually don’t write reviews, but this whole experience has left such a sour taste in my mouth that I felt it needed to be done. I was seeing a provider here who left me in acute medication withdrawal and as a result, I needed to go to the …

  189. This five star review is for Adam alone. I am 38-year-old female and I have never received such great customer service before- including going above and beyond. He is Extremely knowledgeable and extremely detail oriented and Actually cared …

  190. Best most helpful staff when needing to send my prescription to another pharmacy after gusset one was out. Not an uncommon issue. They treated it with an immediacy and helped get it switched and while staying with me on the phone, got it …

  191. I have been with Mile high psychiatry for about a year now. They are absolutely the best. I get appointments super quick whenever I need to talk with my psychiatrist. They have great resources and the best doctors to get your life back on track. I feel like my needs are always met!

  192. Lucy was friendly and incredibly helpful with scheduling me for my first appointment. She walked me through everything I needed to know in a clear and concise manner. She answered my questions and was able to match me with a provider for …

  193. Talking with the representative to set up an appointment was very easy. We haven’t met with anyone yet but we are looking forward to it. I feel the rep listened to what we needed and took time to find a provider that could help. Hopefully this will continue to be a really good experience.

  194. Mile High Psychiatry and specifically Julie Martinez has been exceptional to work with. She has been the first psychiatric health care provider who I’ve truly felt a synergy with. She personally understands mental health from her own …

  195. Mary, the intake admin, is wonderful! She was kind, thorough, and actually took the time to listen to me and explain the program. I have had bad experiences with other clinics and the lack of communication and incompetence. That is not the …

  196. I have been a patient with Mile High for over four years, and I have had a very positive experience. Even though my doctor has changed a few times, the transitions were fairly painless. …

  197. I am a new patient to Mile high. I have nothing but great things to say. The customer service is phenomenal. Scheduling appointments with them is a breeze. I absolutely love my Dr. Julie she made me to feel safe and able to really talk. She …

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