(Translated by Google) Excellent team of Dr. Luis Mejía and the very cozy place ❤️ I had an endoscopy and everything was great 👍 from the anesthesia to my time to leave the place. Thanks to nurse Christina for helping me how I interpreted …
(Translated by Google) Hello I had surgery today and I have to thank you for the service and care you gave me. The nurses Adriana, Carmen, Denisse and Nora, sorry if I stayed with any of them, were very attentive, kind and patient with me, …
(Translated by Google) I am not used to writing ‘reviews’ but the service they offered me is worth sharing so that others can benefit from my experience.
Excellent service from the person in front of the office and not to mention the …
(Translated by Google) My surgery was on June 15 in the neck in the cervical. And Jessica and Vangely are the best thing that happened to me honestly my first surgery I was super nervous and they made me feel brutal as I knew them for years …
Fast, attentive front desk engagement. Compassionate, knowledgeable beside manner from the general, anesthetist, and OR nurses. Speedy wait times and safe, clean facility. …
Worst place ever do not go here. Went for an endoscopy woke up at 5 am to get there at 6:30. These stupid nurses couldn’t find a vein and stabbed me 6 times. Their totally incompetent. You’re not even supposed to stab a patient more than …
The receptionist was unprepared & displayed an inpatient attitude when asking questions in regards to the procedure amd paperwork. Very disappointed with the unprofessionalism at the medical facility
Worst waiting room ever. The patients are already uncomfortable and the waiting makes it more uncomfortable. Over scheduled and long wait time, made the whole experience miserable.
I don’t know why this place gets such bad reviews. I have been here twice and had the nicest nurses and a good experience. I would not hesitate to go back!
This is by far best experience I have .Dr P is exceptionally intelligent ,he is so kind and humble make you feel like very relaxed.He answers all questions and is very pateint.I am impressed we have world class gastroentrologist in …
They don’t answer the phone. I have a procedure in a couple of days and I still don’t know the time. I have been calling multiple times a day for a week.
This facility is a joke. They schedule so many patients on a saturday and their waiting room is small. THEN they decide to seperate the patient and family member to make room. They tell us our appt is at 815 and it is now 905 and my husband …
The WORST!!! Followed my dr there, rude, non communicative staff, 2 hrs until went to “prep” w/ 3 others ahead of me & 1 in OR.. Would have been another 2 hrs @leasr!!! Left, money refunded after Nurse “offered “ to take me ahead of others …
CAN I GIVE THEM A ZERO PLEASE.. riding 3 hrs for surgery was an inconvenience! Not to mention that my surgery was nearly 4 months ago and we cannot reach this place by phone to get the bill sent out! Its totally ridiculous that this place …
I was here for a procedure yesterday. All of the nurses were phenomenal and took great care of me. They were nice with great bedside manner. Highly recommend.
The longest wait time in the history of wait times!!! My mother had to be here at 7am and at 11am she was finally taken back to have her procedure done. She was told the diabetics are done 1st and that was definitely not the case.
Front desk reception was nice and the wait time wasn’t long. All the nurses was friendly and supportive and made me feel comfortable. I left the surgery center feeling satisfied. Great services.
Front desk was okay I had more issues with especially one nurse who is very condescending. She also did Health histories over the phone where everybody could hear and she was condescending to the person on the other end of the phone. She …
Front desk seems to be behind. I arrive for a 8:45 appointment at 8:30am. Sign my name in then wait to be called. Over an hour later I’m still waiting and have not been called once. I inquire about this and the front desk person states …
had a cervical surgery and everything was perfect,super professional staff,very kind,super clean place,excellent customer service. special thanks to all staff,nurses Ariana, Miraidys , Emily and Angela. And my best thanks to doctors Henry Ruiz,Mario Heredia and the anesthesiologist . my best wishes for you.
horrible experience. appointment was at 730am.. didn’t get seen until over hours later.. it’s ridiculous trying they outsource the appointments.. very impersonal..so good luck ..would not recommend..
Every person we came in contact with from the moment we stepped through the door was friendly, polite and helpful. The staff kept us updated every step of the process. This was a very positive experience for my child who was very anxious …
I have been at many surgical facilities with my daughter over the years and I wasn’t impressed with the facility at all. The staff was okay but I felt like we were being rushed in and out. They collected a large amount of money up front and …
Staff, Nurses and Doctors were awesome. They were very professional Doctors and nurses took good care of me. I just want to let them know, I appreciate and thank them.
I have currently been a patient at the location twice. The staff is friendly and efficient. The brightest star in the whole place is Nurse April Hansard. Hands down the best bedside manor ever!! She makes you feel like you are family, and puts you at ease. Knows her job inside and out. Absolutely Fantastic individual!! Great job guys!
Very nervous about having my Endoscopy and Colonoscopy outside of a hospital, but the center was very clean, nursing staff and other staff were very friendly, genuinely concerned about my well-being, and went above and beyond. Dr Meiji was very kind.
Usually take my boyfriend to another location in Altamonte. I was somehow scheduled to take him here because of the doctor. This was for simple steroid injections. Arrived at 9:15 for 9:00 appointment. Finally called in at 11:50. It’s now …
By far the worst experience of my life. I was scheduled at noon for an Upper Endoscopy, which I didn’t even know until I called at 7am that morning since apparently they had the wrong cell number and they don’t use email for confirmation as …
My wife went there and was treated excellent.
Dr. Luis E. Mejia is the best in everything he does. Thanks Dr. Mejia for your service. Wife ‘s name Carmen Torres.
I’ve read the reviews and I don’t understand how anyone can give a 1 star rating for this facility and faculty! My appointment was on 12/28 for a colonoscopy and an endoscopy. I was called the day prior to notify me of my appointment time …
Was scared to death of the procedure but the staff are great. I wish I remember the name of my nurse so I could give her a shout-out because she definitely went above and beyond. Only reason for 4 stars as opposed to 5 stars is the front desk staff could be a little more welcoming and friendly, they came off pretty harsh.
The staff was very efficient and caring. Nurse Carmen and the second nurse that assisted Carmen did a great job finding my vein for both IV’s right away.
All the staff that came to prepare me for my disc replacement was attentive and …
I went in for a routine Endoscopy. The first nurse I saw, Racheal, was very kind and helpful. She was the one who set up my IV and got me started. Then came in the DR Luis Mejia. He just said hello and introduced himself. Super fast …
Had a great experience! Every single person that walked by or helped was so nice and attentive. It already sucked for what I was there for but they all made it so easy!
I was there for a Saturday procedure for my 9 year old. The place was SUPER busy. They do probably need an additional front desk staff member but Miriam did a great job. We anticipated being there for 2 hours, we were there just under 3 …
I was a nervous wreck and they made me feel very comfortable. My nurse was Keri and she was awesome! The whole staff was amazing and the doctor was very nice. I definitely recommend.
Waited over four hours for a procedure. I was left alone and needed to use the restroom. No one came to help so I had to crawl out of the bed with the IV myself. The whole time the nurses and staff talked about their weekend plans and …
Appointment scheduled at 10:15am. Received a phone call at 7:30am asking to come in earlier, arrived at the facility at 8:30am. Waited in the lobby for 2 1/2 hours. Every single person that came after me was taken back before me. The stacking of procedures/appointments is ridiculous. Schedule people accordingly.
The nurse she was wonderful. I can’t remember the name but she was perfect. Real nice to me and
The lady in the Front she was real nice too. And The doctor too.I want to say thank you to everybody.
Nursing staff is amazing. If you have Vickie or Rachel you have the best people to take care of you. I was SO nervous to have these procedures done and as soon as I was received in the pre-op area I didn’t even think about it. They see so …
Total waste of time going here. My appt was at 10:45am I check in and wait, they keep telling me their waiting on beds it’ll be 30-60min more everytime I ask. I wait until about 1pm and they call me saying I’ll have to wait another 3 hours …
The good: the front office staff are pleasant. The facility looked to be newer, it was clean and seemed to be well apportioned with all expected equipment.
The Bad: the experience of being parked in a prep waiting room and ignored for 4 …
I staff was absolutely great. After my procedure my blood pressure was very low. The nurses and kept me longer and to Monitor and I had a nurse at my bedside the entire time monitoring me. Thank you Vicky for your attentiveness!
I had a great experience here. I was nervous going in because I had let other reviews get to me 😖. Everyone was nice to me, including all of the nurses and the ladies at the front desk. Dr. Mejia came in to talk to me before and after my …
Giving it 3 stars solely for the nurses and staff being so wonderful. My procedure was supposed to be at 10am. I waited in the lobby for 2 hours. Every single person that came after me was taken back before me. Finally I get into the pre-op …
Had a great experience at this location. Everyone was so nice from when first registering to when they took me back for the endoscopy. Especially Ariana Y & Glenn, they were so warm & welcoming! Definitely recommend this place w/ Dr.Mejia’s team!
I arrived at 9:30. My appointment was 9:50 a.m. Sign my name in then wait to be called. About an hour an half later my name was called and was registered in by front desk personal. She advised, I will be call in soon which turned out to be …
(Translated by Google) Excellent team of Dr. Luis Mejía and the very cozy place ❤️ I had an endoscopy and everything was great 👍 from the anesthesia to my time to leave the place. Thanks to nurse Christina for helping me how I interpreted …
(Translated by Google) Hello I had surgery today and I have to thank you for the service and care you gave me. The nurses Adriana, Carmen, Denisse and Nora, sorry if I stayed with any of them, were very attentive, kind and patient with me, …
(Translated by Google) I am not used to writing ‘reviews’ but the service they offered me is worth sharing so that others can benefit from my experience.
Excellent service from the person in front of the office and not to mention the …
(Translated by Google) My surgery was on June 15 in the neck in the cervical. And Jessica and Vangely are the best thing that happened to me honestly my first surgery I was super nervous and they made me feel brutal as I knew them for years …
Fast, attentive front desk engagement. Compassionate, knowledgeable beside manner from the general, anesthetist, and OR nurses. Speedy wait times and safe, clean facility. …
Worst place ever do not go here. Went for an endoscopy woke up at 5 am to get there at 6:30. These stupid nurses couldn’t find a vein and stabbed me 6 times. Their totally incompetent. You’re not even supposed to stab a patient more than …
Staff was awesome
Scheduling is terrible
Professional , fast service
The staff they are not polite,I
Staff. #1. Dr. #1
Very nice and kind people 🙂
Very rude staff, herd you in like cattle and make you wait
The front staff are the worst, lack of organization and scheduling is terrible.
it was crowded and we did have to wait but the staff was friendly and professional.
Dr. Manzanares is THE BEST! Highly recommended orthopedic surgeon!
Not sure this place is in business as 16 calls today anc no answer, if they can’t answer the phone to patients god forbid something goes wrong!
The staff here is so great. So kind and caring. Thank you all.
The receptionist was unprepared & displayed an inpatient attitude when asking questions in regards to the procedure amd paperwork. Very disappointed with the unprofessionalism at the medical facility
Worst waiting room ever. The patients are already uncomfortable and the waiting makes it more uncomfortable. Over scheduled and long wait time, made the whole experience miserable.
I don’t know why this place gets such bad reviews. I have been here twice and had the nicest nurses and a good experience. I would not hesitate to go back!
Absolutely the best surgery center. I have had 2 surgeries there and the staff is amazing, and caring. I wish i could give it more stars than just 5.
This is by far best experience I have .Dr P is exceptionally intelligent ,he is so kind and humble make you feel like very relaxed.He answers all questions and is very pateint.I am impressed we have world class gastroentrologist in …
My first procedure was inspiring and educational was done with great professionalism will recommend iam going for my second procedure!
They don’t answer the phone. I have a procedure in a couple of days and I still don’t know the time. I have been calling multiple times a day for a week.
This facility is a joke. They schedule so many patients on a saturday and their waiting room is small. THEN they decide to seperate the patient and family member to make room. They tell us our appt is at 815 and it is now 905 and my husband …
The WORST!!! Followed my dr there, rude, non communicative staff, 2 hrs until went to “prep” w/ 3 others ahead of me & 1 in OR.. Would have been another 2 hrs @leasr!!! Left, money refunded after Nurse “offered “ to take me ahead of others …
CAN I GIVE THEM A ZERO PLEASE.. riding 3 hrs for surgery was an inconvenience! Not to mention that my surgery was nearly 4 months ago and we cannot reach this place by phone to get the bill sent out! Its totally ridiculous that this place …
I was here for a procedure yesterday. All of the nurses were phenomenal and took great care of me. They were nice with great bedside manner. Highly recommend.
Awful. appt was 2:30pm on a Saturday, its now 5:50 pm, no one has come out to tell me anything! I had to ask for an update. …
The longest wait time in the history of wait times!!! My mother had to be here at 7am and at 11am she was finally taken back to have her procedure done. She was told the diabetics are done 1st and that was definitely not the case.
Front desk reception was nice and the wait time wasn’t long. All the nurses was friendly and supportive and made me feel comfortable. I left the surgery center feeling satisfied. Great services.
Front desk was okay I had more issues with especially one nurse who is very condescending. She also did Health histories over the phone where everybody could hear and she was condescending to the person on the other end of the phone. She …
Front desk seems to be behind. I arrive for a 8:45 appointment at 8:30am. Sign my name in then wait to be called. Over an hour later I’m still waiting and have not been called once. I inquire about this and the front desk person states …
had a cervical surgery and everything was perfect,super professional staff,very kind,super clean place,excellent customer service. special thanks to all staff,nurses Ariana, Miraidys , Emily and Angela. And my best thanks to doctors Henry Ruiz,Mario Heredia and the anesthesiologist . my best wishes for you.
horrible experience. appointment was at 730am.. didn’t get seen until over hours later.. it’s ridiculous trying they outsource the appointments.. very impersonal..so good luck ..would not recommend..
Every person we came in contact with from the moment we stepped through the door was friendly, polite and helpful. The staff kept us updated every step of the process. This was a very positive experience for my child who was very anxious …
I have been at many surgical facilities with my daughter over the years and I wasn’t impressed with the facility at all. The staff was okay but I felt like we were being rushed in and out. They collected a large amount of money up front and …
Staff, Nurses and Doctors were awesome. They were very professional Doctors and nurses took good care of me. I just want to let them know, I appreciate and thank them.
I have currently been a patient at the location twice. The staff is friendly and efficient. The brightest star in the whole place is Nurse April Hansard. Hands down the best bedside manor ever!! She makes you feel like you are family, and puts you at ease. Knows her job inside and out. Absolutely Fantastic individual!! Great job guys!
Very nervous about having my Endoscopy and Colonoscopy outside of a hospital, but the center was very clean, nursing staff and other staff were very friendly, genuinely concerned about my well-being, and went above and beyond. Dr Meiji was very kind.
Usually take my boyfriend to another location in Altamonte. I was somehow scheduled to take him here because of the doctor. This was for simple steroid injections. Arrived at 9:15 for 9:00 appointment. Finally called in at 11:50. It’s now …
By far the worst experience of my life. I was scheduled at noon for an Upper Endoscopy, which I didn’t even know until I called at 7am that morning since apparently they had the wrong cell number and they don’t use email for confirmation as …
My wife went there and was treated excellent.
Dr. Luis E. Mejia is the best in everything he does. Thanks Dr. Mejia for your service. Wife ‘s name Carmen Torres.
I’ve read the reviews and I don’t understand how anyone can give a 1 star rating for this facility and faculty! My appointment was on 12/28 for a colonoscopy and an endoscopy. I was called the day prior to notify me of my appointment time …
Was scared to death of the procedure but the staff are great. I wish I remember the name of my nurse so I could give her a shout-out because she definitely went above and beyond. Only reason for 4 stars as opposed to 5 stars is the front desk staff could be a little more welcoming and friendly, they came off pretty harsh.
The staff was very efficient and caring. Nurse Carmen and the second nurse that assisted Carmen did a great job finding my vein for both IV’s right away.
All the staff that came to prepare me for my disc replacement was attentive and …
I went in for a routine Endoscopy. The first nurse I saw, Racheal, was very kind and helpful. She was the one who set up my IV and got me started. Then came in the DR Luis Mejia. He just said hello and introduced himself. Super fast …
Had a great experience! Every single person that walked by or helped was so nice and attentive. It already sucked for what I was there for but they all made it so easy!
I was there for a Saturday procedure for my 9 year old. The place was SUPER busy. They do probably need an additional front desk staff member but Miriam did a great job. We anticipated being there for 2 hours, we were there just under 3 …
I was a nervous wreck and they made me feel very comfortable. My nurse was Keri and she was awesome! The whole staff was amazing and the doctor was very nice. I definitely recommend.
Waited over four hours for a procedure. I was left alone and needed to use the restroom. No one came to help so I had to crawl out of the bed with the IV myself. The whole time the nurses and staff talked about their weekend plans and …
Appointment scheduled at 10:15am. Received a phone call at 7:30am asking to come in earlier, arrived at the facility at 8:30am. Waited in the lobby for 2 1/2 hours. Every single person that came after me was taken back before me. The stacking of procedures/appointments is ridiculous. Schedule people accordingly.
The nurse she was wonderful. I can’t remember the name but she was perfect. Real nice to me and
The lady in the Front she was real nice too. And The doctor too.I want to say thank you to everybody.
Nursing staff is amazing. If you have Vickie or Rachel you have the best people to take care of you. I was SO nervous to have these procedures done and as soon as I was received in the pre-op area I didn’t even think about it. They see so …
Total waste of time going here. My appt was at 10:45am I check in and wait, they keep telling me their waiting on beds it’ll be 30-60min more everytime I ask. I wait until about 1pm and they call me saying I’ll have to wait another 3 hours …
The good: the front office staff are pleasant. The facility looked to be newer, it was clean and seemed to be well apportioned with all expected equipment.
The Bad: the experience of being parked in a prep waiting room and ignored for 4 …
I staff was absolutely great. After my procedure my blood pressure was very low. The nurses and kept me longer and to Monitor and I had a nurse at my bedside the entire time monitoring me. Thank you Vicky for your attentiveness!
I just had neck surgery on Monday and the nurses ,and all doctors were amazing I would so recommend this facility
I had a great experience here. I was nervous going in because I had let other reviews get to me 😖. Everyone was nice to me, including all of the nurses and the ladies at the front desk. Dr. Mejia came in to talk to me before and after my …
Giving it 3 stars solely for the nurses and staff being so wonderful. My procedure was supposed to be at 10am. I waited in the lobby for 2 hours. Every single person that came after me was taken back before me. Finally I get into the pre-op …
I have been here on numerous occasions.
The office staff is nice. The nurses and medical staff are compassionate, caring, and fantastic!
Had a great experience at this location. Everyone was so nice from when first registering to when they took me back for the endoscopy. Especially Ariana Y & Glenn, they were so warm & welcoming! Definitely recommend this place w/ Dr.Mejia’s team!
I arrived at 9:30. My appointment was 9:50 a.m. Sign my name in then wait to be called. About an hour an half later my name was called and was registered in by front desk personal. She advised, I will be call in soon which turned out to be …