Public service & government agency, Minnesota Department of Revenue
The Minnesota Department of Revenue manages the state’s revenue system and administers state tax laws. We manage over 30 different taxes and … See more
I talked to Robert in individual income tax. While we were not able to completely sort out what I needed I don’t think Robert could have been more pleasant. He used all tools at his disposal to try and help me. …
Yeah! and they love spending our hard earnings on things like roundabouts They help MNDOT by using each dollar we all work hard for stuff like this photo bellow What a waste when us poor people need the money the most and this is what it ends up going on
This is the worst place ever to get info from. All I want to know is how much I owe them so I can pay them off and they make it impossible to figure out. Wish I could give negative star.
I didn’t realize how broke the state of Minnesota must be for me to still not have received my property tax refund for 2016. We’re less than a month away from 2018.
I just want to say, even though this isn’t popular, that I have had very good experiences when I have called for help. I’ve been paid quickly on refunds.
Ironically the building shows off wise spending choices with huge chucks of polished marble art scattered in the lawn. I sure wish I had the money for marble in my home, but the government keeps taking it
They don’t answer their phones! This isn’t considered customer service. Hire a 2 year old to answer the phone rather than a twig who drinks coffee all day!!
They owe me and said that since they had a fraud issue last year they are taking months to get people’s refunds back. This is what Minnesota gets for expanding immigration. This system is broken.
NO STARS! WHERE ARE OUR 2016 PROPERTY TAX REFUNDS?! How long could the verification process possibly take? We should be paid back plus interest. It is our money you are holding onto and this is ridiculous!
They are fast to take your money but slow letting your work know that it’s paid already. I bet I don’t get it back with interest like I had to pay them. Scammers
Horrible people and service. I hate this place! A woman name Angie, was so unprofessional and rude. She kept asking me was there anything she could do while I’m explaining to her the issue. Please leave MN when filing so you wouldn’t have to go through this and I know I’m not the only 1. Please read review.
The Minnesota state revenue department is reducluis there are delaying my tax and they send me a letter that there are requesting my w-2s and pay stubs and I have send me them and I didn’t get any feedback and Iam new to these state so I …
I still haven’t received my 2015 crp return nor did they received my 2016 I was on hold for 1hr and no one picked up. I emailed and mailed asking where my return is so I have decided to go down there in person. Wish me luck! Going to get my money they stole from me.
Minnesota is one of the most heavily taxed states in the union and they’re too damn cheap to supply forms and instructions in print. Why don’t you take some of that excess revenue that you’re not giving back and print the damn forms and …
What ever the state is doing different this year,should be addressed,my refund has never taken this long before and I can’t get an answer from anyone as to why my refund has been in processing for two months,what is going on?…I would like …
We’re all in a pandemic still and you have the nerve to mail out threatening letters stating you’re going to garnish my wages because I have a balance for university…. Pathetic. Wake up!
It’s like they set the people up to fail the system. They make it so hard to pay through their system. This is my first time going through this experience and it suck. I bet they be so quick to send a bill. You guys need to do better.
This is to much every time I do my taxes I gotta wait almost 2 months to receive it back. And every time you call they always claim every year is different when you been filing the same thing for almost 12yrs.
Tell me you are better than this, because this is too much . All my family received their refund except me, and it happens every f*^%ing year.
Do you guys invest my money every F$$$ing year??. What I should I do man? I’m …
This department gets no stars. Where are the property tax refunds? Get to work and get them out so we can pay more taxes to you in October. It is never this late. What is the problem?
Never received the State Tax refund and attempts to call the number and use the internet program resulted in being on hold 1.5 hours and then they hang up. Guess I’ll have to drive to the capitol.
I filed my tax refund still waiting on it it’s been over 2 months never go through these cockroaches again there worthless and need to charged for theift and put in prison I’m taking legal action and going to building with few weeks. I’ll record the enitire exsperiece for my lawyer .
Wait months for my property tax refund… do late they are acctualy paying interest… 4% that’s great but I’m paying my credit card 22% so any time I could get that so I can pay that off would be great…. likely have to wait 12 to 16 weeks…super not cool
I was scared to death to call the Department of Revenue but found both gentlemen I spoke with to be very helpful and understanding. Those of you who left a nasty response should really be more respectful. You know you’re traceable, right?
While following about a tax question, I spoke with an extremely lovely woman named Gail (sp?). I just wanted to give her a shout out to say thank you, she was beyond helpful and kind. The world needs more people like Gail!
Filed Feb 15 it is now April 17 and my status is still at verifying information…I’m a single mom who doesn’t get CS nor do I live off the government I’m not getting much but every bit does helps.. So why on earth is it taking this long …
I didn’t like the time on hold; however, I’m an Enrolled Agent and called to discuss a tax issue re a reciprocity issue. The agent was very knowledgeable and explained procedures to follow.
Horribly outdated systems, can take weeks for payments to process, and exist only increase people’s debts with unreasonable interest to Strong-arm them into shoveling out more money.
No human on phone. Same 4 seconds of music on loop. Emailed twice but no confirmation it went through. Just goes back to previous page. Have to go to their office to talk to someone. Or we’re just spoiled on the service private …
If I could give zero stars I would. Submitted taxes on April 14th, STILL haven’t received our return back. I wonder how long we will have to wait for our property tax?? We pay on time, GIVE US OUR MONEY BACK ON TIME!!!!!!!!!
I have tried for months to contact a human on your online”help”. Round and round and round to the same menus with no answers! I finally found an email page where I sent the information and repeated my problem. The return email did not …
I just don’t understand why it takes a over 3 months to get property refund back. The statue is in the same spot for over 2 months we received your tax still in process for 2 months now and they said it won’t be done for another month to keep checking what a joke.
When I asked E.H. Fuhs, an appeals officer with the MN Dept of revenue, a question regarding a letter I received from his office, his response was, ‘Just pay the fine.’ Others who answered the phone flat out gave me false reasons as to why …
Have my refund delayed for no good reason. They claim to have sent me some letter with a pointless verification code that I have to go online to enter. They said if I didn’t have it by today’s date they’d do it manually. All they’re going …
My situation has never been overly complicated but anytime I have had to contact MN Revenue my phone call was answered by a real human with real useful information. I am guessing the others who gave a 1 star rating has not tried calling the IRS. Now THAT is painful!!
I called back in March to cancel an incorrect electronic payment for my income tax (~2800) – that I immediately sent an amendment in for and a correct payment amount (~300) was scheduled. (HR Block assisted me in correcting errors from my …
Received sensitive documents in an unsealed envelope. Same documents you need a pin to access and remain encrypted. Best believe I will complain. This after double checking correspondence wasn’t a scam and being assured of protective measures over the phone.
I always file my taxes at the end of January if I have everything, or the first half of February with my tax accountant. Everything is e-filed, and I always have my return by the end of February. My renters rebate is always to me by July or August, so I’m not sure what everyone seems to be complaining about. 🙄 …
For whatever reason when I go online to: where’s my refund? My file isn’t pulled up. I’ve called Mn revenue over 20 times and have waited over 6 hours in total. Waiting for a representative to pick up. My phone call has been hanged up every …
MN Revenue seems to be saddled with inherently inefficient tax policy but then adds well-meaning but terribly inefficient systems, such as the automated system to check on the status of property tax refunds. After going through the …
The MN Department of Revenue is a joke. I spoke with a rep there earlier this summer because I owed the state $600 in property taxes but I was expecting a $2000 property tax return. The rep said that they would deduct what I owe out of my …
Treat the People of Minnesota like cattle!!!! By reading the other reviews clearly we have a MAJOR issue going on!!!! 1. System is set up to over power you take what they want, do as they want and then distract with weeks of by mail of fax …
Phillis shouldn’t be working at this place she didn’t listen one bit of what I was asking till I asked for her supervisor then she abruptly had a brain also the tax department person she transferred me to also the same exact way.. I could give better customer service then the two I tried to have a conversation with today.
I had a great experience today. Patient, informative, and very resourceful. I’m sharing this because I noticed the rating of 2 stars didn’t match my 5 star service received today. Thanks
We submitted our taxes on February 9th. Today is April 12th and we STILL have not gotten our tax return back. I have called twice and both times told that NOTHING was wrong with our taxes, but that we just need to wait. For what? As a …
Just spoke to a gentleman named Collin. He was awesome. He had the best customer service and even went out of his way to help me with information that I did not ask for. He was very patient, especially due to the pandemic and busy season for the IRS. Thank you Collin!!
I am extremely disappointed with how the state can withhold a return from a paying citizen, that never hesitates to pay ever week into our state, their taxes for almost 2 months now. Then you try to get ahold of somebody to resolve the …
Not sure what all the complaining is about. This year has been a total mess for the people working with anything about taxes. The IRS has had their heads up somewhere else, de to the stimulus checks, changing the rules for unemployment, …
Have spent a total of 3.5 hours on hold over the last three days trying to contact someone about a letter I’ve received. It doesn’t matter what time of day, or how long I wait, it’s just endless awful hold music and a message telling me to …
I’m so disappointed in our states refund system, 33 days I have been waiting now? And there are many complaints of the very same thing by my fellow Minnesotans. We pay late we get charged etc. This is unacceptable. …
When will this ever change? it never will that is the answer. I file my property tax refund every year in July because that is the earliest I can send it in. Every year I have to wait around to get my refund. Last year it was September …
I tried to use the “Where’s My Refund” and it wasn’t finding my information so I decided to call and see if I need to resubmit my documents or if something was entered in wrong. No one answered my call and after 1 hour and 19 minutes of …
Still missing state taxes. No updates at all, Brittney G. Is not returning my emails or phone calls, it’s been past time due. This is ridiculous and unprofessional. Hire more employees or get rid of the bad ones. …
Everyone I have encountered has been a gem. They want to help you out. They are not just about taking money. They are about helping those struggling by providing payment plans, extensions to file, correct refunds, and more. Their vision …
Every year I have filled my property taxes, it’s an issue. They say they never receive the docs, they say person handling claim will call if you leave a message. Todays call was the cherry on top. I spoke with a rep named laura. Laura is …
I used to get great service but today it completely sucked. They were extremely rude and I could barely hear or understand them. Extremely disappointed. I would give the person that answered the phone zero stars and they should look into getting a different job that doesn’t require great customer service.
Everyone waiting on a refund, you could be paying too much in taxes. Large refunds mean you could keep some of your paycheck instead of overpaying taxes. Also, e-file and you get your refund within a couple of weeks. Stop giving a company some of your refund to give you a check today. That is like paying extra taxes.
Everytime i call MN Dept. of Revenue. I always get the help that i need. I know that the wait time is a little long but i’m ok with that because i know that they’re busy. I have had reps. helped me and walk me through a whole business …
I write to say that yes I owe money to the State of MN for past tickets and other tax items…But…these are debts created by me ad owed by me…My only gripe would be that the person answering the phone can be very harsh and brash .( …
I’m an international student, new to this state and the lady over the phone assisted me very well, answered all the questions and offered me solutions. Best customer service. Hats off!
I called because I received a letter in the mail saying I owed a bit of money. In the process I got a gentleman by the name of PETER. In the process of figuring stuff out we talked about a variety of things and he was so nice and helpful …
Absolutely disrespectful. I waited on hold for over 45 minutes for the woman on the phone to talk over me, wouldn’t let me finish my conversations and spoke in a condescending manner. Refused to answer yes or no questions because she didn’t …
My property tax refund is in limbo. Apparently, my return requires additional review (when?) because while the county’s records properly indicate that I individually homesteaded my residence as of the date I purchased it over 2 years ago …
The Minnesota department of revenue made a deposit to my checking account in August. Now in November they have made a withdrawal from my account. This withdrawal was made with no notification or consent from my husband or myself. No letter, …
I have had the best experience with them every time I call from various departments and with every phonecall. Thank you so much for all the help over the phone over the years!!!
I’ve only sent two letters containing tax documents to you and they have both been lost so far. Have a better process. Tax documents are not something insignificant.
Sent in my refund for renters and they lost it . Had to mail it in hopefully gets there this time but very frustrating they don’t have right birthday for me either. Had to wait 1 hour For any type of response.
My mother, who doesn’t speak English, has received her Minnesota tax refund check in the mail. However, she had misplaced it somewhere at her home and she couldn’t find it. Therefore, I called the Minnesota Department of Revenue to reissue …
I talked to Robert in individual income tax. While we were not able to completely sort out what I needed I don’t think Robert could have been more pleasant. He used all tools at his disposal to try and help me. …
Absolutely horrible.
Absolutely GARBAGE!
Taxation is Theft!
Taxation is theft
Great people .
Disorganized circle jerk
why is it taking soo long
Good service and healthy environment
Person helping me was competent.
Inefficient government agency. What do you expect?
Over 2 hours waiting on the phone and the lady was so rude
Too slow, just push the button.
Just pray you don’t have to work with Mary Helen Davis.
Extremely slow. Non existent customer service.
December 1 and still no refund. Not acceptable.
literally on the phone for hours its seriously not worth one star!
They have the worst service seriously waiting for over 30 minutes to speak to a real person.
The people who work here are awesome, and it’s a great place to work!!
Like all other gov’t entities, quick to collect and slow to offer help.
I still haven’t received my Minnesota Renters Return!
why would someone want to work there if they have an attitude talking to customers?
Don’t care about people only taking people’s money!!!! Very unhappy for the sake of other words!
I called with a question regarding a refund and was told that it might take a year to process. Just another reason to move.
I’m paying my payments why are you charging me money you guys are thief 🤨😡 …
Cathy was an excellent helper! She was fast and accurate.
Menu selection terrible. All they had was vending machines. Wouldn’t recommend eating here unless you have to.
These guys take your money on a Friday night and you can’t even call about it until Monday cause they are closed.
Incredibly hard to get a hold of.
Their phone system stinks. You’re literally put on hold forever. I can’t even leave a message so that they can call you back. Awful.
Been on hold for 49 minutes. it is 3 months after tax season on a Monday at 3:30PM when everyone is working.
I work with lots of Alcohol Divisions nationally. Minnesota is pleasant to work with and helpful – thank you!
Refund was supposed to be received no later than May 19th; still haven’t received it yet! Terrible service.
I had a question and got a really nice lady and she was able to help me quickly and efficiently!
The people I’ve talked to here have always been helpful. They have even gone out of their way to help answer my questions.
Every year I wait over 6 months to receive my refund. I never get a straight answer as of why?
Representative Heidi was more than helpful and provided top quality service!
They say that we can’t use debit cards but used it last year. My money was sent but its not on my debit card.
Utterly Disgusted with the outcome of amending my 2015 taxea. Filed the amendment in the middle of March. However…..still waiting for them to respond.
Office located in St Paul always my experience in office service Minnesota Department of Revenue employees are helpful very
Yeah! and they love spending our hard earnings on things like roundabouts They help MNDOT by using each dollar we all work hard for stuff like this photo bellow What a waste when us poor people need the money the most and this is what it ends up going on
Always had my questions answered nicely. They all seem caring and willing to work with business owners, not against them.
This is the worst place ever to get info from. All I want to know is how much I owe them so I can pay them off and they make it impossible to figure out. Wish I could give negative star.
Nice people. Very friendly and helpful. Obviously the only reason they got some stars. They love taking your money though
I didn’t realize how broke the state of Minnesota must be for me to still not have received my property tax refund for 2016. We’re less than a month away from 2018.
These guys are actually extremely helpful. Solved my problem and answered all of my questions. I didn’t have to wait on hold forever either.
I just want to say, even though this isn’t popular, that I have had very good experiences when I have called for help. I’ve been paid quickly on refunds.
Gave us our 400$ state refund, then a week later charged us 550 and we didn’t owe on taxes
Ironically the building shows off wise spending choices with huge chucks of polished marble art scattered in the lawn. I sure wish I had the money for marble in my home, but the government keeps taking it
Don’t be fooled by the positive reviews..this is a government agency and they do what they do.
They don’t answer their phones! This isn’t considered customer service. Hire a 2 year old to answer the phone rather than a twig who drinks coffee all day!!
Always had good service over the phone. They try very hard, sometimes it is us that make it hard for them. A tough job, but they do well.
They owe me and said that since they had a fraud issue last year they are taking months to get people’s refunds back. This is what Minnesota gets for expanding immigration. This system is broken.
NO STARS! WHERE ARE OUR 2016 PROPERTY TAX REFUNDS?! How long could the verification process possibly take? We should be paid back plus interest. It is our money you are holding onto and this is ridiculous!
They are fast to take your money but slow letting your work know that it’s paid already. I bet I don’t get it back with interest like I had to pay them. Scammers
Horrible people and service. I hate this place! A woman name Angie, was so unprofessional and rude. She kept asking me was there anything she could do while I’m explaining to her the issue. Please leave MN when filing so you wouldn’t have to go through this and I know I’m not the only 1. Please read review.
The Minnesota state revenue department is reducluis there are delaying my tax and they send me a letter that there are requesting my w-2s and pay stubs and I have send me them and I didn’t get any feedback and Iam new to these state so I …
I still haven’t received my 2015 crp return nor did they received my 2016 I was on hold for 1hr and no one picked up. I emailed and mailed asking where my return is so I have decided to go down there in person. Wish me luck! Going to get my money they stole from me.
Minnesota is one of the most heavily taxed states in the union and they’re too damn cheap to supply forms and instructions in print. Why don’t you take some of that excess revenue that you’re not giving back and print the damn forms and …
What ever the state is doing different this year,should be addressed,my refund has never taken this long before and I can’t get an answer from anyone as to why my refund has been in processing for two months,what is going on?…I would like …
We’re all in a pandemic still and you have the nerve to mail out threatening letters stating you’re going to garnish my wages because I have a balance for university…. Pathetic. Wake up!
Not a big reviewer, but they had such a low rating oao felt kind of bad for them. my experience with Phyllis was very professional and helpful
It’s like they set the people up to fail the system. They make it so hard to pay through their system. This is my first time going through this experience and it suck. I bet they be so quick to send a bill. You guys need to do better.
This is to much every time I do my taxes I gotta wait almost 2 months to receive it back. And every time you call they always claim every year is different when you been filing the same thing for almost 12yrs.
Tell me you are better than this, because this is too much . All my family received their refund except me, and it happens every f*^%ing year.
Do you guys invest my money every F$$$ing year??. What I should I do man? I’m …
This department gets no stars. Where are the property tax refunds? Get to work and get them out so we can pay more taxes to you in October. It is never this late. What is the problem?
4 stars for Minnesota nice😭😭😭… Would like an itemize list of my taxes for $5 a page!! Revenue at it’s finest. I am poor as hell waiting on my taxes. …
I filed my taxes on February 25th, and i called after 35 days of waiting for my tax return. They simply told me to be patient. I want my money.
Never received the State Tax refund and attempts to call the number and use the internet program resulted in being on hold 1.5 hours and then they hang up. Guess I’ll have to drive to the capitol.
I filed my tax refund still waiting on it it’s been over 2 months never go through these cockroaches again there worthless and need to charged for theift and put in prison I’m taking legal action and going to building with few weeks. I’ll record the enitire exsperiece for my lawyer .
Wait months for my property tax refund… do late they are acctualy paying interest… 4% that’s great but I’m paying my credit card 22% so any time I could get that so I can pay that off would be great…. likely have to wait 12 to 16 weeks…super not cool
I was scared to death to call the Department of Revenue but found both gentlemen I spoke with to be very helpful and understanding. Those of you who left a nasty response should really be more respectful. You know you’re traceable, right?
While following about a tax question, I spoke with an extremely lovely woman named Gail (sp?). I just wanted to give her a shout out to say thank you, she was beyond helpful and kind. The world needs more people like Gail!
Filed Feb 15 it is now April 17 and my status is still at verifying information…I’m a single mom who doesn’t get CS nor do I live off the government I’m not getting much but every bit does helps.. So why on earth is it taking this long …
I didn’t like the time on hold; however, I’m an Enrolled Agent and called to discuss a tax issue re a reciprocity issue. The agent was very knowledgeable and explained procedures to follow.
Horribly outdated systems, can take weeks for payments to process, and exist only increase people’s debts with unreasonable interest to Strong-arm them into shoveling out more money.
Lukas with a “K” was so nice, kind, and funny. Although I was on hold for roughly 45+ minutes, Lukas made it worth it.
No human on phone. Same 4 seconds of music on loop. Emailed twice but no confirmation it went through. Just goes back to previous page. Have to go to their office to talk to someone. Or we’re just spoiled on the service private …
If I could give zero stars I would. Submitted taxes on April 14th, STILL haven’t received our return back. I wonder how long we will have to wait for our property tax?? We pay on time, GIVE US OUR MONEY BACK ON TIME!!!!!!!!!
Spoke to Chris today at 11am. Thanks a ton for being so helpful with my property tax refund. Great guy!
I have tried for months to contact a human on your online”help”. Round and round and round to the same menus with no answers! I finally found an email page where I sent the information and repeated my problem. The return email did not …
I just don’t understand why it takes a over 3 months to get property refund back. The statue is in the same spot for over 2 months we received your tax still in process for 2 months now and they said it won’t be done for another month to keep checking what a joke.
When I asked E.H. Fuhs, an appeals officer with the MN Dept of revenue, a question regarding a letter I received from his office, his response was, ‘Just pay the fine.’ Others who answered the phone flat out gave me false reasons as to why …
Every year I too file my property taxes in time the right hand does not know what the left hand is doing …
Have my refund delayed for no good reason. They claim to have sent me some letter with a pointless verification code that I have to go online to enter. They said if I didn’t have it by today’s date they’d do it manually. All they’re going …
My situation has never been overly complicated but anytime I have had to contact MN Revenue my phone call was answered by a real human with real useful information. I am guessing the others who gave a 1 star rating has not tried calling the IRS. Now THAT is painful!!
I called back in March to cancel an incorrect electronic payment for my income tax (~2800) – that I immediately sent an amendment in for and a correct payment amount (~300) was scheduled. (HR Block assisted me in correcting errors from my …
Received sensitive documents in an unsealed envelope. Same documents you need a pin to access and remain encrypted. Best believe I will complain. This after double checking correspondence wasn’t a scam and being assured of protective measures over the phone.
I always file my taxes at the end of January if I have everything, or the first half of February with my tax accountant. Everything is e-filed, and I always have my return by the end of February. My renters rebate is always to me by July or August, so I’m not sure what everyone seems to be complaining about. 🙄 …
For whatever reason when I go online to: where’s my refund? My file isn’t pulled up. I’ve called Mn revenue over 20 times and have waited over 6 hours in total. Waiting for a representative to pick up. My phone call has been hanged up every …
MN Revenue seems to be saddled with inherently inefficient tax policy but then adds well-meaning but terribly inefficient systems, such as the automated system to check on the status of property tax refunds. After going through the …
The MN Department of Revenue is a joke. I spoke with a rep there earlier this summer because I owed the state $600 in property taxes but I was expecting a $2000 property tax return. The rep said that they would deduct what I owe out of my …
Treat the People of Minnesota like cattle!!!! By reading the other reviews clearly we have a MAJOR issue going on!!!! 1. System is set up to over power you take what they want, do as they want and then distract with weeks of by mail of fax …
Phillis shouldn’t be working at this place she didn’t listen one bit of what I was asking till I asked for her supervisor then she abruptly had a brain also the tax department person she transferred me to also the same exact way.. I could give better customer service then the two I tried to have a conversation with today.
I had a great experience today. Patient, informative, and very resourceful. I’m sharing this because I noticed the rating of 2 stars didn’t match my 5 star service received today. Thanks
We submitted our taxes on February 9th. Today is April 12th and we STILL have not gotten our tax return back. I have called twice and both times told that NOTHING was wrong with our taxes, but that we just need to wait. For what? As a …
Just spoke to a gentleman named Collin. He was awesome. He had the best customer service and even went out of his way to help me with information that I did not ask for. He was very patient, especially due to the pandemic and busy season for the IRS. Thank you Collin!!
I am extremely disappointed with how the state can withhold a return from a paying citizen, that never hesitates to pay ever week into our state, their taxes for almost 2 months now. Then you try to get ahold of somebody to resolve the …
Not sure what all the complaining is about. This year has been a total mess for the people working with anything about taxes. The IRS has had their heads up somewhere else, de to the stimulus checks, changing the rules for unemployment, …
Have spent a total of 3.5 hours on hold over the last three days trying to contact someone about a letter I’ve received. It doesn’t matter what time of day, or how long I wait, it’s just endless awful hold music and a message telling me to …
I’m so disappointed in our states refund system, 33 days I have been waiting now? And there are many complaints of the very same thing by my fellow Minnesotans. We pay late we get charged etc. This is unacceptable. …
When will this ever change? it never will that is the answer. I file my property tax refund every year in July because that is the earliest I can send it in. Every year I have to wait around to get my refund. Last year it was September …
I tried to use the “Where’s My Refund” and it wasn’t finding my information so I decided to call and see if I need to resubmit my documents or if something was entered in wrong. No one answered my call and after 1 hour and 19 minutes of …
I love how we the people never asked for this. But it’s forced upon us against our will. Very civilized
Still missing state taxes. No updates at all, Brittney G. Is not returning my emails or phone calls, it’s been past time due. This is ridiculous and unprofessional. Hire more employees or get rid of the bad ones. …
Everyone I have encountered has been a gem. They want to help you out. They are not just about taking money. They are about helping those struggling by providing payment plans, extensions to file, correct refunds, and more. Their vision …
5% fee for paying taxes with a check. Lucky they got any taxes at all.
Every year I have filled my property taxes, it’s an issue. They say they never receive the docs, they say person handling claim will call if you leave a message. Todays call was the cherry on top. I spoke with a rep named laura. Laura is …
I used to get great service but today it completely sucked. They were extremely rude and I could barely hear or understand them. Extremely disappointed. I would give the person that answered the phone zero stars and they should look into getting a different job that doesn’t require great customer service.
Everyone waiting on a refund, you could be paying too much in taxes. Large refunds mean you could keep some of your paycheck instead of overpaying taxes. Also, e-file and you get your refund within a couple of weeks. Stop giving a company some of your refund to give you a check today. That is like paying extra taxes.
Everytime i call MN Dept. of Revenue. I always get the help that i need. I know that the wait time is a little long but i’m ok with that because i know that they’re busy. I have had reps. helped me and walk me through a whole business …
I write to say that yes I owe money to the State of MN for past tickets and other tax items…But…these are debts created by me ad owed by me…My only gripe would be that the person answering the phone can be very harsh and brash .( …
I’m an international student, new to this state and the lady over the phone assisted me very well, answered all the questions and offered me solutions. Best customer service. Hats off!
The automated system doesn’t work. No one answers the phone at the phone representative number. What happened? This site worked easily last year!!!
I called because I received a letter in the mail saying I owed a bit of money. In the process I got a gentleman by the name of PETER. In the process of figuring stuff out we talked about a variety of things and he was so nice and helpful …
Absolutely disrespectful. I waited on hold for over 45 minutes for the woman on the phone to talk over me, wouldn’t let me finish my conversations and spoke in a condescending manner. Refused to answer yes or no questions because she didn’t …
My property tax refund is in limbo. Apparently, my return requires additional review (when?) because while the county’s records properly indicate that I individually homesteaded my residence as of the date I purchased it over 2 years ago …
The Minnesota department of revenue made a deposit to my checking account in August. Now in November they have made a withdrawal from my account. This withdrawal was made with no notification or consent from my husband or myself. No letter, …
I have had the best experience with them every time I call from various departments and with every phonecall. Thank you so much for all the help over the phone over the years!!!
I’ve only sent two letters containing tax documents to you and they have both been lost so far. Have a better process. Tax documents are not something insignificant.
Sent in my refund for renters and they lost it . Had to mail it in hopefully gets there this time but very frustrating they don’t have right birthday for me either. Had to wait 1 hour For any type of response.
My mother, who doesn’t speak English, has received her Minnesota tax refund check in the mail. However, she had misplaced it somewhere at her home and she couldn’t find it. Therefore, I called the Minnesota Department of Revenue to reissue …