They’re so unreasonable. My grandmother is struggling with senility, and they turned her water off, they didn’t warn her or anything. She knew as soon as she saw them pull up that she had forgotten to pay the water bill, she rushed out in a …
Be prepared for “water outages” that last several hours at LEAST once a month. Like today, our water has been off over 12 hours and is still off. You can’t get any of the people listed for emergency water outages to answer the phone. It’s …
This place is a joke their water price is outrageous but what do you do buy your water somewhere else of course not, water companies have a monopoly. These meat heads locked my meter this week after I paid my $90 monthly bill they give no …
There is a very friendly guy who works here, who’s always ready to help whenever there’s a problem. Unfortunately, there’s a woman who works here who will always look for ways to screw you over if she intercepts you first, because all she …
no customer service at all i didn’t receive my bill last mouth and missed the payment, when i called in to make a payment as soon as i got the next month’s bill they charged me a $75.00 meter lock fee although they never locked my meter , …
Yeah, good luck dealing with them. On top of being generally difficult to work with they’re super unpleasant. I guess when your customer base doesn’t really have a choice you don’t have a reason to treat them with any respect.
I’ve been debating on this review for a while now, but honestly if I could 0 stars that would be my honest review. Customer service….there is one person who is semi friendly, the other, well, how do you call someone a nightmare nicely? …
Gave us until the end of the day to fix THIER ADMITTED mistake. Thanks for warm welcome to the neighbor hood.
They’re so unreasonable. My grandmother is struggling with senility, and they turned her water off, they didn’t warn her or anything. She knew as soon as she saw them pull up that she had forgotten to pay the water bill, she rushed out in a …
Be prepared for “water outages” that last several hours at LEAST once a month. Like today, our water has been off over 12 hours and is still off. You can’t get any of the people listed for emergency water outages to answer the phone. It’s …
This place is a joke their water price is outrageous but what do you do buy your water somewhere else of course not, water companies have a monopoly. These meat heads locked my meter this week after I paid my $90 monthly bill they give no …
There is a very friendly guy who works here, who’s always ready to help whenever there’s a problem. Unfortunately, there’s a woman who works here who will always look for ways to screw you over if she intercepts you first, because all she …
no customer service at all i didn’t receive my bill last mouth and missed the payment, when i called in to make a payment as soon as i got the next month’s bill they charged me a $75.00 meter lock fee although they never locked my meter , …
Yeah, good luck dealing with them. On top of being generally difficult to work with they’re super unpleasant. I guess when your customer base doesn’t really have a choice you don’t have a reason to treat them with any respect.
It would be nice if people were more pleasant and the web sight was updated more often
I’ve been debating on this review for a while now, but honestly if I could 0 stars that would be my honest review. Customer service….there is one person who is semi friendly, the other, well, how do you call someone a nightmare nicely? …