It is absolutely insane that they do not get with the times! Not being able to pay online, over the phone etc is a HUGE inconvenience to a lot of people! The rates go up every year but the customer service is only going down.
Still doing a great job. I was late paying cause I totally forgot the date. And I was afraid of cut off. I called and told them I’m coming to pay and they said thank you . Thank you Mitchell water !
Simple process to get new water set up. Drive thru available to make paying easier. The building is easy to find and spot from the main road. Big deposit is due – which is a flat fee for everyone, not based on your credit or anything. Which isn’t great for those that have good credit and payment history.
Very nice and helpful..
It is absolutely insane that they do not get with the times! Not being able to pay online, over the phone etc is a HUGE inconvenience to a lot of people! The rates go up every year but the customer service is only going down.
Still doing a great job. I was late paying cause I totally forgot the date. And I was afraid of cut off. I called and told them I’m coming to pay and they said thank you . Thank you Mitchell water !
Simple process to get new water set up. Drive thru available to make paying easier. The building is easy to find and spot from the main road. Big deposit is due – which is a flat fee for everyone, not based on your credit or anything. Which isn’t great for those that have good credit and payment history.