Modern Exterminating Company

Modern Exterminating Company Inc

Rats scurrying around your attic? Roaches invading your kitchen? Snakes slithering outside your house? If any of this sounds familiar to you, call Modern Exterminating Co., Inc. today! For over 50 years, we have gone above and beyond to provide professional pest control, treatment, extermination, and exclusion at a reasonable price. Our team is fully certified to deliver nothing but the best, and with innovative products from industry-leading brands, we always live up to our name. We offer same-day services and complimentary consultations, so it is always a good time to give us a call. And with available deals and specials to fit every budget, it’s hard not to get a great deal when you call our Columbia pest control pros. At Modern Exterminating Co., Inc., we like to say we have a “PHD” in customer care-that means professional, honest, and dependable service for everyone who hires us.

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Modern Exterminating Company Reviews ( 250 )

  1. Juan came yesterday and took care of my ant problems outside and sprayed inside.
    I went out to check on my any problem and something growled at me so it sent me running. I have no idea what it is. It was not a dog or a cat!!!

  2. I would like to say that Juan was amazing he was very polite and friendly and very knowledgeable and answered all my questions and addressed all my concerns I will be continuing service because of him thank you you for amazing service Juan

  3. I called for my yearly inspection and set my appointment for a Friday which no one showed because no results were left on the door like I was told would be so I called Monday at noon and was told someone would call me right back I waited …

  4. There doesn’t seem to be much to say. The company’s man came to the door and asked to do the exterior treatment, which he then did. It’s too soon to know whether it was effective.

  5. Juan is good & I’m glad he’s back.. I’m still very disappointed Pam left. I’m concerned about the spiders on the outside of my house with this new method. I value my spiders.

  6. They showed up on time, very personable, did a good job. Briefly gave me some details and said would send tbe report . Would recommend them and will use them in the future.

  7. They came when they said they would and gave me what I considered a competitive price. Marcell did the termite treatment in a professional manner and was also very polite.

  8. This company sprays from my landlord. Still have the occasional cockroach. Always find things disturbed on days they’ve been here (they leave a business card and come on scheduled days (first or second Tuesday each month). They’ve done …

  9. Returned call in a timely manner. Scheduled appointment then called before coming and showed up on time. Conducted thorough inspection of premises and discussed options in a knowledgeable and patient manner.

  10. After getting off to a slow start, no service for the first 4 months, I was very pleased with the service of Robbie Smith last week. He got caught up on everything and we have elected to do the termite control as well.

  11. Very good customer service. I only needed service for half a year and the owner allowed it no problem when other pest control businesses wanted to charge me a fee for early termination of an annual contract.

  12. I’ve been a modern Exterminater customer for 4 years and have never had a bad experience with them. I find there rates are reasonable, their employees are friendly and efficient, and their services are very effective.

  13. We use modern exterminating for our termite contract. They are easy to deal with and are priced well for our market area. I will continue to use the service and I would recommend them to friends and family

  14. We are very pleased with the service we get from Modern Exterminating. They are professional and meet all our pest control needs. We would definitely recommend them if you are looking for an exterminator.

  15. To date we are still seeing roaches in one of the bedrooms, both bathrooms, kitchen (once) and the back deck. The roaches are small and large. The person who applied the treatment was friendly and professional. No complaints, other than still seeing a few roaches which I assume will dwindle down to nothing shortly.

  16. Modern Exterminating is easy to work with and they do a thorough job. If I have problems or concerns it’s very easy to get them resolved. Excellent company to work with.

  17. They are efficient and always call to schedule then show up when they say they will. The technicians I had while living in SC were friendly and did their job well and explained things I needed to know.

  18. Modern always gives great service. They are available to help with service even between scheduled visits. The Matthews family knows how to take care of their customers.

  19. The technician is always friendly, courteous and on time. Setting appointments is easy and now work can be done without even coming inside so there is no need to be home

  20. Always prompt and great service! Customer service always wiling to answer any questions I may have. They are a great company to work with and easily work with your needs and schedule.

  21. Have been using the services of Modern Exterminating Co for years. They have done pest control inside and in the crawl space. They have also done repairs outside and in the crawl space. In addition, they have installed a dehumidifier and two sump pumps over the years. Pleased with their work!

  22. Competitive price, punctual arrival, excellent service and outstanding follow up to assure satisfaction. Mr. Robbie is a great tech and ambassador for Modern Extermination Co.

  23. Expert service!!! The technician was on time and was efficient in his job. Asked where the problems area were did a superb job! Results were immediately noted!! The best service and results that I have ever experienced with any other company!!

  24. Very friendly local company who are extremely helpful in dealing with unpleasant home invasion critters. Great guys who come out to your house and lovely staff who answer all your questions. I can highly recommend them.

  25. I’ve used this company since we moved into our house, wouldn’t change a thing. Always very professional and show up when they say they will. The ladies on the phone are extremely nice. Last but not least… No Bugs! !

  26. I originally had an extremely bad introduction with Modern Exterminating when trying to transfer the termite bond on a purchased property, but the owner Glenn Matthews III personally reached out to me to help. However, I felt like after …

  27. They have always done a great job for us keeping the bugs away. I like that they can treat the outside only, keeping any chemicals there and still get the protection we need. This also means they can come when I am not home. Very convienent!

  28. I am very pleased with Modern Exterminating Co. The technician who was scheduled to meet me, Ian, showed up right on time and was very knowledgeable about his products and completely eased my mind about the pest problems we were having. Thanks, Ian! You are a great representative for Modern Exterminating!

  29. There was no experience. They never showed up for the appointment. Never called, nothing. I won’t be recommending them to anyone. First impressions count and theirs sucked.

  30. We love this company! There are any number of extermination companies but Modern is a cut above because of the people. Thier professionalism shines through in everything they do whether it is applying a service or simply discussing …

  31. Modern Exterminating really does “Know what bugs you!” They are the best in the business…knowledgeable, professional, courteous, quick and truly support their hometown community. Give them a call for both your residential and commercial needs!

  32. Very professional and honest. They responded very quickly to our request for information and were able to have are home under a new termite bond in less than a week. I highly recommend them!

  33. My husband and I are long time customers of Modern Exterminating. Since we moved from Blythewood to West Columbia several years ago, we have experienced excellent service at the hands of Cindy Grumewald! Through various issues we have had …

  34. Modern Exterminating is awesome. I have the mosquito service and the quarterly service to take care of the Palmetto bugs of SC. They are always accommodating, and Eddie is a great guy! Very patient to work with our schedules!

  35. Love this company. Used another company trying to get rid of these roaches. After three to four years with no luck we went to Modern. In a matter of probably five treatments no more were found. They were very knowledgeable in what they did to solve our problem.

  36. 2 issues: 1 day after our quarterly treatment there was a live cockroach in our master bed we found that evening. 3 days later we found another live cockroach in the master bathroom. We understand that bugs “scatter” after a treatment, …

  37. Initial visit to replace termite stations showed complete disregard for landscaping and left piles of dirt on walkways and holes in beds – subsequent visits won’t address wasp nests when requested. Don’t seem to be as caring as previously …

  38. I’ve had nothing but pleasant experiences with Modern Exterminating, everyone I’ve spoken to on the phone has been really nice and very accomodating! My exterminator was Robert, he was extremely nice, efficient and made sure all of my …

  39. First of all I would like to say that Modern Exterminating is incredible! Charlie Sims was my technician today and he was prompt, courteous, and reassuring. I’m terrified of bugs so much that now my two kids are afraid but he was so …

  40. Modern Exterminating is a great company. They came out to do my annual termite inspection. The technician was very thorough. They are very helpful and work with me when needed. I highly recommend them.

  41. We had an unwanted furry friends need pop up one evening and Modern was there removing the proble the next day. I could not have expected faster service. The person sent onsite was most accommodating and professional. I look forward the a …

  42. Modern Exterminators are the best people that I have talked to yet. They are very throughly with their investigations and everyone who I came in contact with were very courteous and showed concern on my situation. I would recommend everyone to use them if you want a honest answer. Thanks Modern!

  43. Modern Exterminating is a great company to work with. We are out of state owners and they worked with us to establish a process that would work for us long distance. They are prompt with their visits and billing. There staff is delightful! Would absolutely recommend Modern Exterminating.

  44. We’ve been using Modern Exterminating for over 3 years for insect control (spraying inside baseboards and outside perimeter). I tried doing this myself our first few months when we’d moved to South Carolina, but the home defense spray was …

  45. We love working with Mitchell from Modern Exterminating. He is friendly, knowledgable, and efficient. We hope the bugs dont come back but if they do, we know who to call!

  46. Great company and great people. I reached out for termite treatment and they were out to my house the next day. All of the work was completed the same day and at a great price. I would recommend to anyone.

  47. My experience with this company is that they charge you $250 to have a termite bond changed into your name when you buy a home that has a modern termite bond. This is crazy if you ask me. I don’t mind paying for a service, but changing a …

  48. The people in the office and the ones that come to take care of my home are the nicest folks. This exterminating company I recommend to friends constantly. The work is done well with great results. Wasps, palmetto bugs, etc. Modern Exterminators gets rid of your pest problems.

  49. Modern Exterminating provides excellent service and follow-up. Our technician (Chris) always keeps us informed before and after service. The small spiders and other pests are gone.

  50. We really like the ‘on line’ invoicing system you have for both The Pest Control inside the house and the Termite Treatment on the outside of the house. We have been doing business with you ever since we bought our house over 40 years ago, …

  51. Steven is awesome! Always a pleasure with Modern! He always goes above and beyond to do a thorough and efficient job! He is always smiling and he makes sure im satisfied with how everything is done and always making sure there arent any bugs inside too! I would highly recommend him to anyone and everyone!

  52. I am always pleased with John, who does my pest control. He is very accommodating, personable, and always on time. I have been doing business with Modern for over 25 years, and I have been grateful to have both John and his father, Lewis, to service my house.

  53. I have not previously had problems with this company. However a month ago I set my appointment up for a 9-12 window. I didn’t receive any confirmation or reminder email or text. So, at 11:35 I called the office to see if there had been a …

  54. Chris Torrence is one of Modern Exterminating’s technicians who recently sprayed our home. This was my first time meeting Chris. My first impression was that he’s a very polite young man, very professional, he was on time, and has a lot of …

  55. We have been very pleased with the professional service of Modern Exterminating. As a 20 year customer, we have found their technicians to be very courteous and thorough and always willing to return if we have a problem. Highly recommend!

  56. Modern is so much more than just an exterminating company. They really do provide excellent services. Whether it’s a pest issue, moisture, insulation even deck and bathroom remodeling. They REALLY care! That’s what makes this family owned business so special!

  57. Had an isolated issue several years ago and the management and service technicians did an excellent job of meeting our needs and they continue to provide excellent service and protection for our home. Company continues to modernize with a customer focus and desire to meet expectations.

  58. These guys are honest and very thorough. Great customer service. Fast, professional, honest and prompt. Glenn Matthews and his guys are who you should contact for any questions that you have about pest control. That’s why they were voted the BEST IN COLUMBIA. Carry on the great work Modern Exterminating.

  59. My technician that they sent out David did a wonderful job. I would highly recommend this company to anyone who in need of service. Wendy was also a wonderful person who help me as well. Love this company.

  60. Tyler has great technical knowledge and customer service. I appreciate the time he took explaining the process for the vapor barrier in the crawl space and how it will work. The best!

  61. Effective service, friendly staff, I’m very pleased with Modern. When I first moved into my apartment, it was a bit of a roach motel. But since Modern has been doing their quarterly service for me, my house has been pest-free. And they always encourage me to call if I see any pests before their next visit. I highly recommend Modern!

  62. I recommend Modern Exterminating to anyone in Richland County area. I have never dealt with a more professional company or staff. I’m not sure exactly who was my main contact, I believe his name was Stephen but he answered all of my pest …

  63. We had a persistent problem with roaches. Our former exterminating company charged us an extra fee to get rid of the roaches but the problem continued. We selected Modern as our new company based on their fair prices and personal attention. …

  64. Very responsive, friendly service from both the office and the technician, on time, and very knowledgeable. Also very reasonable rate for pest control and the CL100 inspection. Highly recommend.

  65. After my annual termite inspection, I was advised of some sill repair that needed to be done. I also had a few areas in the house where the furniture shook when you walked by. Modern Exterminating Company’s contractor Ronnie Williams was …

  66. There was a error on my appointment date for the initial treatment of my house but they resolved it to my satisfaction. The technician that came out was thorough in his treatment on the interior and exterior. He answered all of my concerns in regards to the treatment. I would highly recommend for your pest control.

  67. I originally had a bad introduction with Modern Exterminating when transferring my termite bond on a purchased property, but let me tell you, they have some good leadership in the owner Glenn Matthews III over there. …

  68. Robbie is thorough and knowledgeable and a friend I enjoy seeing and having to do work I want done by someone very trustworthy. I have missed him. He is truly a friend to our entire family. Looking forward to many more years of reliable service with your company. Thank you so much for the awesome work. Sincerely Todd Adams

  69. I needed to get termite protection for my home. I called two companies. Modern Exterminating came out the next day before I even heard back from the other company. Their representative was very friendly and professional. I signed a contract and two days later the work was complete. I highly recommend them.

  70. Josh is a very polite and nice individual. He did a thorough review of crawl space and garage area, as well as discussed bug prevention and such. Seemed like the kind of employee we all would want! KUDO’s to Josh!
    Thanks again.

  71. Modern Exterminating has been servicing my home for years. I was so impressed years ago when we were having a bathroom remodeled and they found ants in the wall. I had not used them but called and they had someone here within 30 minutes. …

  72. Had an awesome experience on a spray. After they left, I realized I needed to add another service, so I called Wendy and she was able to have the rep come back the same day. Such nice people and easy to work with. I would highly recommend.

  73. Chris arrived soon after I called to request assistance with a flea infestation. He checked the house and yard and recommended treatment in the house. I haven’t seen a flea since then. He was helpful, informative, and professional.

  74. Friendly service, the technician was a cool sociable guy. Good coverage throughout the house. The problem is that a week a so later a few unwanted visitors started to come in. Will update after a call. …

  75. From the setup phonecall to the initial service, Modern was great! The service is very reasonably priced and everyone I talked to was friendly, accommodating, and helpful! Our service technician listened and answered all of our questions with a smile! He was great! I am so happy with this service. I should’ve done it a long time ago!

  76. Brandon is excellent. It is hard to find that kind of service he provides, these days. Honest, conscientious, detail-oriented, thorough, and professional. He came out last year as well for our routine termite inspection. I hope the company will continue to keep this kind of continuity. Thank you!

  77. Robbie has been our exterminator for years. Very knowledgeable and friendly. Always ready to answer any questions we might have. Very effective treatment for pests. If we see a bug between treatments, it is usually already dead. Always …

  78. Right from the beginning of the process of setting up appointment, Wendy was awesome in communication. Technician Juan was outstanding in his expertise. He treated us with great respect. He knew exactly how to address the issue, after …

  79. Sent email and they responded in less than 30 minutes, then arrived at my home in about 15 minutes and took care of the problem. Simply doesn’t get any better than that. Very happy with Modern.

  80. Great customer service. All work is explained so there are no surprises. Employees are friendly and courteous. Our church has both commercial and residential properties serviced by Modern and all are handled timely and efficiently. Locally owned, too. Highly recommend.

  81. Modern has been our only company for nearly 30 years. Recently there was a mix up on when a service would be completed. I sent an e-mail and before the day was out Mr. Matthews himself reached out to me. Everyone took responsibility and …

  82. Great technician!! Called us before he arrived. Thorough job throughout the house and outside!! Spoke to us with manners and professionalism. Thank you, CHRIS!!!!

  83. Jerry was very patient with my endless questions and answered them all very promptly. He was great to work with! He worked out a fair appraisal of the cost to do the structural repairs on our home, something I had been procrastinating for …

  84. Glenn Matthews and his team at Modern Extermination are all top shelf. It’s refreshing to deal with a locally owned family business that has their reputation on the line every day with every customer interaction. Their mantra – …

  85. We are extremely happy with the professionalism and quality of service that we received over the past few days.Our house was treated for mold and we had new polywrap installed and all out old insulation removed. They arrived when they said …

  86. I can’t say enough great things about this company. They are always very responsive and respectful. I have been using them for over a year for my mosquito treatments, but had an issue with some other bugs recently. I called them, they quickly answered and had someone out the very next day. Thank you guys!

  87. Robbie has provided wonderful service for many years to my family. Always comes in with a smile on his face willing to listen to you if there are any issues since his last visit. Keeps you informed of any issues and recommends a solution. …

  88. Great experience from initial call to the technician arriving at our house. Modern Exterminating was able to squeeze me in same day for an ant problem. Our technician, Chris, was very professional and thorough looking around our interior …

  89. I just finished my first year with Modern Exterminating for a termite Bond. Today Ray not only came out, but called and asked permission to come early. He in every single person that I have worked with at modern exterminating has been …

  90. John has been our technician for many years. He’s always been very professional, prompt, and responsive to our requests/concerns. The results have been great, since I don’t like bugs! He does a great job!

  91. Thus far, first time. Knowledgeable, explains and tell you their results. The bookkeepers are on point as well. Will use them again, gave me a next day appointment. Will reccomend, price is reasonable, not a strong order. Seeing results already.

  92. I had 2 termite companies come to my house at different times to see what each one said. When Josh Moore came 2 days after the first company, I was very impressed. Josh did a more thorough inspection than the other person. He even came back …

  93. We moved to Columbia about a year ago and engaged Modern for a number of services from pest control and termite guarantee to crawl space work including foundation management and vapor barrier. They have been terrific! Their technicians …

  94. Evan was very personable and efficient. We appreciate the professionalism from all the Modern technicians and are happy to have been a customer for several years.

  95. Daryn is always professional and kind! Great worker! Their product definitely keeps bugs away. Just make sure to call them when you see active bugs, as the product wears out eventually. The sweet lady working the phones was helpful, professional, and kind. She scheduled our next appointment quickly. Great company overall!

  96. Eddie came out to do an inspection today and he was amazing. We went ahead and went through with a service plan. He was friendly, professional, helpful, and informative. The manager and an office worker (Stacey) also spoke with me via text and call and were also extremely helpful. 100% recommend using this company!

  97. My termite bond was with Carolina Pest Control prior to acquisition by Modern Exterminating. The Modern Exterminating technician who performed the annual inspection was personable, knowledgeable and informative.

  98. I love the fact that your technicians (in this case, Austin) call to discuss issues while on site. And call back to confirm other things. Austin is incredibly patient and really took his time talking with me to make sure I understood everything. I really appreciate that. Thank you!

  99. Mr. West did an amazing job! My daughter and son were home when he came and he explained everything he was doing. Also, before he arrived he spoke with me, on the phone as well. In a day when people are in such a hurry, it was nice to have …

  100. We needed an inspection called a(n) NPMA-33 and everyone I called wanted to do a CL100. After about 5 calls, I finally spoke with someone that didn’t think I was crazy. Wendy was fantastic!! She knew what I needed and set the appointment …

  101. Ms. Wendy thank you for kindness and professionalism. Very Friendly with such a beautiful spirit and great attitude. Thank you Mr. Eddie for your excellent service and great expertise. Mr. Eddie went above and beyond to meet the customers …

  102. A general pest control treatment with granules was performed all around the exterior of the home by treating exterior doors and windows, porches, foundation, granules around perimetery. My biggest concern is always the spiders and hopefully this application will take care of those little critters.

  103. Austin is amazing!! He has great communication, very open and honest and took care of our tenants. I am glad we chose Modern Exterminators and even happier that our technician is Austin.

  104. Modern is a great company to have as a service provider. We have both quarterly pest services and yearly termite inspection. They’re professional whenever we interact with them, either while proving services at our home or from office support.

  105. Luke Anderson continues to do an excellent job in our quarterly services. He listens carefully to my description of what we’re experiencing with “critters” and “bugs” and goes the extra mile to address these things. My wife is especially …

  106. Had my home inspected for termites prior to purchasing. Arrived on time, completed a thorough inspection, explained the findings, and the Technician was extremely pleasant.

  107. First off let me start off by saying I’m new to South Carolina just recently relocated from NYC. Never had any sort of bug/cockroach problem. My apartment complex where i reside has a pest control company(ORKIN PEST CONTROL COMPANY). which …

  108. I use Modern Exterminating to handle my mosquito problems and they have really kept the population of mosquitos down around my house. Thank you for the wonderful service and always calling before showing up and being on time. I would recommend to anyone!!

  109. They did an outstanding job on my home. The Technician’s, the Inspector, and least we forget the Ladies running the phones. This company is a TEAM. I thank them all, and look forward to working with them in the future.

  110. Have had a great experience with Modern Exterminating. They are always very responsive and knowledgeable. I’ve had good results with their expertise and I recommend them highly to anyone else in the area who needs an exterminator service!

  111. Our technician was both professional and courteous. He showed us an issue to keep an eye on and we have since performed a repair. He also explained in great detail how the termite treatment works to target and eliminate termites. We look forward to working with Modern Exterminating in the future.

  112. Eddie was BEYOND wonderful. I had been expecting professional courtesy, true, but Eddie was so much more than that. I can’t even begin to describe how appreciative I am for his patience, kindness, and attentiveness. My family house was very …

  113. Luke Anderson with Modern Exterminating has become our family’s routine service technician. He is always nice, well-dressed, courteous, and very punctual for our appointments. This one was especially nice since it was so close to …

  114. I just want to say…Johnathan is a very humble, respectful, and professional employee for your company. He always communicate and do a great job when treating my property. I feel like we have a great connection! I hope your other worker is as nice as Johnathan. Great Job! Thank you!

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