Terrible electric company! They fail tell you their auto payments takes 2 months to be affective and then doesn’t tell you that you missed a payment until a month later.
The Customer Service Representative’s are very friendly and knowlegable. When I having a problem with my metor cover the technician they sent out was punctual very helpful.
They are the WORST! AND I work with the IRS all the time to resolve complicated tax issues. THEY ARE WORSE THAN THE IRS! Makes me want to put in Solar Panels!!
While installation of SMART METERS is seen as a benefit by your company (and maybe some members who are not knowledgeable about it’s affect on health) I see it as detrimental to everyone’s health due the EMF’s they emit and the affect on …
I lived near the Target in Bullhead for 2 years, and I never had any real issues with Mohave Electric. Their customer service was pretty good when I had an issue at the end, and they were courteous.
I absolutely HATE this company. They over charge by a ridiculous amount and are slower than heck when you need something. They have no compassion I had a power line down because of a HUGE storm and they cut ALL power to my house because of …
Cold hearted Sobs my mother is 85 and doesn’t remember much anymore.
She has paid her bill on time for over 20 years. She forgot last month and they turned her power off. So much for “From the heart” MAC is useless. I cannot …
These people who work at Mohave Electric have been more then Great! to work with, They call back and follow up. I’ve had great customer service there .
I’ve been a customer of Mohave Electric for 15 years, and I’ve never been treated better by a utility in my life! I’ve never received a shareholder check from anyone, until my association with this company. Thanks for being honest and open, and thank you folks for all you do for the Kingman/Mohave Valley areas!
Had to give 1 no zeros. Horrible company in Valle Vista area. I am ex LADWP journeymen assistant and know about issues. Valle vista is always either surging or down for seconds then back on or off for hours. It has cost $ in appliances, …
I have been trying to get Mohave Electric Coop to replace my smart meter with an analog meter.
Mohave Electric Coop told me they would not replace my smart meter with an …
So because on your end, the automated payment system is down, therefore unable to accept payments over the phone OR online, my kids and i have to go until god knows when before we get our power back on??? Please tell me this is some kind of …
I was never late on my last bill in Utah, came here to bullhead city and was asked to put almost 1100 as a deposit. Ridiculous I hope someone else opens another electric company out here
I have lived at my address centrally located in BHC for over two years. In that time, I have had not one power outage. There was perhaps, one for a few minutes during the day when I was gone, because when I came home, I had to reset the …
The most incompetent, sorry excuse for a utility company that I have ever dealt with. I just moved 600 miles from California, I got the keys to my house yesterday (9/1) and so I drove to their office in Bullhead yesterday to create my …
I have been paying our electric bill for 13 years. It’s in my husbands name and I’m an authorized person on the account. I wanted to change the bill into my name since I’m the one who pays it and has for the last 13 years. The customer …
Moved into my new house on Saturday I called in advance to connect my power on Saturday. But the only electric company in town is closed all weekend. I’m stuck in my house without power with my 33 week pregnant wife. Absolutely rediculous.
This company has absolutely no empathy towards their customers. My mother had passed away this last July I am executive to her estate and the only member left in the family, with the capital credit that she occurred nobody can give me …
I have been out of state and someone that didn’t own my house or have a rental or any other contract with me had the utilities turned on. I called Mohave Electric and they refused to tell me anything about it. I told them that we had …
been with them 4 years. first time on pre paid and first time in over a year. I may run out before I get paid by 1 day. just called. they talk not listen.some how we make too much for agencies to help.busting my tail asking friends. there …
1 star does not even begin to describe the incompetence of this utility and it’s employees. After multiple conversations with them, alarming them of brush growing into their poles they refused to take any kind of action or responsibility. They will be the next PG&E.
So I understand and do respect procedure but I also believe in establishing some sort of leeway when circumstances permit. I have been the only one paying on an account that my parents opened over ten yrs ago due to this companies …
Customers beware, if you are having a panel change out Mohave Co-op will not reconnect power unless you have same day inspection with the city. Even though you have a permit and can schedule the inspection next day. They’ll leave you without power for a day. Absolutely absurd policies.
I stopped in today to get hooked up in Mojave valley,I dealt with Diane and she was super nice and helpful,I’ve read alot of bad customer service reviews and I’m thinking their trying to kill the messenger for doing their job
Here we go again…no power, no phone alert, power outage ph. number is disconnected.
Just paid for a pay-per-view fight, getting dinner started and bam… darkness.
Here we go again! Thanks Moe-Jav-E…….
Electric service is fairly dependable. Takes at least a week to get a bill after reading the meter. They think this is wonderful service. It isn’t
Some of the The contractors they brought into town for their fiber optic …
Our service has been off 09042022 @ 6:00 p.m. when you call you are asked if your reporting a power outage. Then you are transferred to the power outage line and they hang up. I am rating them a one but really is 0. What kind of business …
Power out 21 hours now. Their msg yesterday said power to be restored by 6 a.m. today. Power slowly shut down at 3:30 p.m. yesterday 07/28. It’s now noon 07/29 with their updated msg that power will be out til 1 p.m. which means it won’t …
All of you people that give 1 star because of the storm power outage should be ashamed of yourselves. It was not their fault the storm damaged power lines. I was without power for 1 1/2 days. What you people need to do is be prepared. For …
eh.
Didn’t want to turn on lights cause i was 24 cent Short
Friendly customer service
wish I could put a 0, terrible service, no one knows what theyre doing, people are idiots
We had to put down a crazy deposit for new service on our business.
Employees are very pleasant
I just called about a power outage in my neighborhood she told me who cares
They charge way too much for electric especially during the summer when people need it the most
Appreciate this app so much I have a lot. Especially when you new in the area and you don’t know how to find your way around
What the hell its been 5 hours since Mohave electric has showed up to help 2 houses! It’s not brain surgery people! It’s monsoon season!!!
The ladies helped me set up my electricity for my new apartment in about 45 minutes.
Top notch in a 3rd world country
They don’t have monthly plans.. be alot better if they did instead of a drip system like payments. Very disappointed.
We moved here in may and power has gone off at least one a month. This is ridiculous. You need to get the power lines under ground.
Website down outage number down power out
Terrible electric company! They fail tell you their auto payments takes 2 months to be affective and then doesn’t tell you that you missed a payment until a month later.
The Customer Service Representative’s are very friendly and knowlegable. When I having a problem with my metor cover the technician they sent out was punctual very helpful.
Electric service is good, but the customer service is bad. No one gets back to you about a pending issue.
They said my card was delclined and there still money on my account and charged me a 25 fee
They are the WORST! AND I work with the IRS all the time to resolve complicated tax issues. THEY ARE WORSE THAN THE IRS! Makes me want to put in Solar Panels!!
While installation of SMART METERS is seen as a benefit by your company (and maybe some members who are not knowledgeable about it’s affect on health) I see it as detrimental to everyone’s health due the EMF’s they emit and the affect on …
I lived near the Target in Bullhead for 2 years, and I never had any real issues with Mohave Electric. Their customer service was pretty good when I had an issue at the end, and they were courteous.
Fix the power, you poopyheads. All of mohave valley is out from the storm
I absolutely HATE this company. They over charge by a ridiculous amount and are slower than heck when you need something. They have no compassion I had a power line down because of a HUGE storm and they cut ALL power to my house because of …
Yet again no power. Typically lose power on a weekly basis for no reason. Wish there were other options.
Cold hearted Sobs my mother is 85 and doesn’t remember much anymore.
She has paid her bill on time for over 20 years. She forgot last month and they turned her power off. So much for “From the heart” MAC is useless. I cannot …
These people who work at Mohave Electric have been more then Great! to work with, They call back and follow up. I’ve had great customer service there .
I’ve been a customer of Mohave Electric for 15 years, and I’ve never been treated better by a utility in my life! I’ve never received a shareholder check from anyone, until my association with this company. Thanks for being honest and open, and thank you folks for all you do for the Kingman/Mohave Valley areas!
Had to give 1 no zeros. Horrible company in Valle Vista area. I am ex LADWP journeymen assistant and know about issues. Valle vista is always either surging or down for seconds then back on or off for hours. It has cost $ in appliances, …
I have been trying to get Mohave Electric Coop to replace my smart meter with an analog meter.
Mohave Electric Coop told me they would not replace my smart meter with an …
So because on your end, the automated payment system is down, therefore unable to accept payments over the phone OR online, my kids and i have to go until god knows when before we get our power back on??? Please tell me this is some kind of …
I was never late on my last bill in Utah, came here to bullhead city and was asked to put almost 1100 as a deposit. Ridiculous I hope someone else opens another electric company out here
I have lived at my address centrally located in BHC for over two years. In that time, I have had not one power outage. There was perhaps, one for a few minutes during the day when I was gone, because when I came home, I had to reset the …
The most incompetent, sorry excuse for a utility company that I have ever dealt with. I just moved 600 miles from California, I got the keys to my house yesterday (9/1) and so I drove to their office in Bullhead yesterday to create my …
I have been paying our electric bill for 13 years. It’s in my husbands name and I’m an authorized person on the account. I wanted to change the bill into my name since I’m the one who pays it and has for the last 13 years. The customer …
Moved into my new house on Saturday I called in advance to connect my power on Saturday. But the only electric company in town is closed all weekend. I’m stuck in my house without power with my 33 week pregnant wife. Absolutely rediculous.
This company has absolutely no empathy towards their customers. My mother had passed away this last July I am executive to her estate and the only member left in the family, with the capital credit that she occurred nobody can give me …
I have been out of state and someone that didn’t own my house or have a rental or any other contract with me had the utilities turned on. I called Mohave Electric and they refused to tell me anything about it. I told them that we had …
8-18/20
We had a dust storm😱😱😱😱 …
been with them 4 years. first time on pre paid and first time in over a year. I may run out before I get paid by 1 day. just called. they talk not listen.some how we make too much for agencies to help.busting my tail asking friends. there …
1 star does not even begin to describe the incompetence of this utility and it’s employees. After multiple conversations with them, alarming them of brush growing into their poles they refused to take any kind of action or responsibility. They will be the next PG&E.
Absolutely unacceptable!
Major Fail! …
This company is shady. Randomly shutting off our power. I feel like I am in commie California. Pathetic company who needs to be investigated.
If your power goes out after 3 pm don’t expect it to come back on til 6-12 the next day they don’t care
So I understand and do respect procedure but I also believe in establishing some sort of leeway when circumstances permit. I have been the only one paying on an account that my parents opened over ten yrs ago due to this companies …
Class action lawsuit should be pending on this horrendous company based on their constant outages and their customer service. …
Customers beware, if you are having a panel change out Mohave Co-op will not reconnect power unless you have same day inspection with the city. Even though you have a permit and can schedule the inspection next day. They’ll leave you without power for a day. Absolutely absurd policies.
I stopped in today to get hooked up in Mojave valley,I dealt with Diane and she was super nice and helpful,I’ve read alot of bad customer service reviews and I’m thinking their trying to kill the messenger for doing their job
Here we go again…no power, no phone alert, power outage ph. number is disconnected.
Just paid for a pay-per-view fight, getting dinner started and bam… darkness.
Here we go again! Thanks Moe-Jav-E…….
Electric service is fairly dependable. Takes at least a week to get a bill after reading the meter. They think this is wonderful service. It isn’t
Some of the The contractors they brought into town for their fiber optic …
Our service has been off 09042022 @ 6:00 p.m. when you call you are asked if your reporting a power outage. Then you are transferred to the power outage line and they hang up. I am rating them a one but really is 0. What kind of business …
Power out 21 hours now. Their msg yesterday said power to be restored by 6 a.m. today. Power slowly shut down at 3:30 p.m. yesterday 07/28. It’s now noon 07/29 with their updated msg that power will be out til 1 p.m. which means it won’t …
All of you people that give 1 star because of the storm power outage should be ashamed of yourselves. It was not their fault the storm damaged power lines. I was without power for 1 1/2 days. What you people need to do is be prepared. For …