The Mohawk Valley Water Authority was created to deliver superior potable water that meets or exceeds all water quality standards. The company … See more
Read More| Friday | 8:30AM to 4:30PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 8:30AM to 4:30PM |
| Tuesday | 8:30AM to 4:30PM |
| Wednesday | 8:30AM to 4:30PM |
| Thursday | 8:30AM to 4:30PM |
1 Kennedy Plaza, Utica, NY 13502
I called to ask if a water bill isn’t paid, will it be posted to the taxes. Then I asked if the water would be shut off prior to the bill being posted to the taxes. The representative “Sharon” was extremely rude and told me that I’m asking …
I have needed help with a few items over the years. Each time they have been helpful and informative. This time I talked with Sharon, it was a pleasure. Thank you
Great customer service. Had good experiences calling them!!
Very rude and unhelpful. Called with a simple question and was told “We don’t have that contact info, you need to go google it.” I had googled and called about 10 numbers so far with no answer. Why do you think I called to ask?
Please give Jimmy a raise, dude came out at 1am to shut off my main when it was leaking bad since my quarter turn on the inlet was so rusted in, I was afraid it would explode completely.
They’re always really helpful whenever I call & have good customer service.