Morristown Utility Systems provides a wide range of water and power services within the municipal boundaries of the city of Morristown, Tenn.
| Friday | 8AM to 5PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 8AM to 5PM |
| Tuesday | 8AM to 5PM |
| Wednesday | 9AM to 5PM |
| Thursday | 8AM to 5PM |
433 W 1st North St, Morristown, TN 37814
(Translated by Google) Fast service
(Original)
Servicio rápido
Thank you!!!!!!
Great business
Very rude people
I wish i were back in Morristown with their service
Fast service
Love the local aspect. Great place with friendly faces.
Quick response…..always go,above and beyond to restore power in the event of power outage.
Pure political agency. Horrible.
Very bad company to deal with changed my due date by a few days earlier now its due before I get paid!
Two nice men from MUS pushed my truck out of the road today. Thank you guys so much!
It’s a convenient thing for ppl that have trouble paying there lights. You can use the flex pay and pay as you use.
Even though we don’t have a choice for electric, even if we did i would choose willingly MUS. Theyre willing to help during financial struggles and contact you of high usage.
Just called and asked a simple question and received a rude remark as if I would call the water company to ask a related question for fun if I knew the answer already. Need to work on customer service over the phone.
There Fibernet is pretty good when it’s up. It’s been down frequently this past month. It gets very aggravating
Their wifi service was wonderful at first! But now is no better than Spectrum. It only works part of the time. IF it works at all. I will be disconnecting this service ASAP!
This company is a rip off ! Try not to get electric or anything from them . I know several people that have to pay 1200 dollars this month just for electric . they know people have to have it so they screw you over legally . probably the …
They don’t read the meter correctly they guess at it, these people will rob you legally!! The bill gets higher every month even though I’m hardly even home to use electricity! I know for a fact they over charge us all and something needs to be done about it now!!
If you are moving to the Morristown area try to move to the county area so you will have Appalachian electric, they are by far a better electric Co.
My water bill runs on average of $20 a month and my sewer runs anywhere from …
The absolute worst utility company I have ever seen. Corrupt for their practice of double billing you when they can, and charging you to fix their mistakes. It would be nice to have a utility service run by adults who arent crooked or retarded.
Overall good service, but I must live in a bad area or something? Our power goes out at least once a month and it stays off for around 4 hours all the way up to one whole day. I pay my bill on time each month so this shouldn’t be happening so often!
Incompetent, corrupt, and rude. This company should be shut down and taken over by a company that actually knows what it is doing and not part of the local good ole boy network.
Lately (May 2109) i-net service, has been on and off.
Poor service and no response when we call. They just want you to unplug and plug your router… I am sure that there should be another way to check the lines performance.
Would give a zero!!! They over price. We do the flex pay and the week of November 11 thru 18th they charged us 13.86 on the 11th and 13.90 on the 18th try to say it was a toilet leak. Seriously our toilets apparently have a mind of their …
Got charged a late fee for New years ’21 because my bill was due on the 1st, but my bank was closed from the 31st of December, until the 4th of January.
Things like that should be taken into consideration when banks and other …
Worst utility company I’ve ever had!! I’ve lived in New Jersey, Florida, South b& North Carolina, Overseas and Tennessee. By far the biggest screw you over company. Well the billing is not consistent, so they get late fee abt 80% of the …
Just recently moved and confirmed my address and the date I needed water and electric turned on with this company. They told me everything was verified and good to go. When I moved in electric and water was on so I thought everything was …
RUN, AS FAST AS YOU CAN. Internet has been down for the second time in a week and this time it’s been down for 8 hours so far. Tried calling and they hung up on me when I had been on the line for an hour and a half without saying a word.
I’ve lived here for about a year now. The townhouse I moved into was pre-designated to use not only the basic utilities provided by MUS but also their FiberNET internet and television services. …
Went to cut on services and got screamed at by the security guard. Apparently you need to call and make an appointment and then you have to set in your car and be escorted inside by an employee, but you had to speak to me worse than I have …
We experienced great service yesterday when MUS/FN tech Matt came to complete a service call at our home. He went way above and beyond the call of duty and was extremely knowledgeable, efficient, and courteous. We really appreciate such prompt and effective service !!!! Thank you!!!!
I have been paying all year successfully on the website. Now they changed it. I set up an account to be told 30 seconds later that my userid and password doesn’t match. Stuff like this is ridiculous and a pain in the you know what. I …
So it went from 251 to 360. Wow. Thanks for taking more food off the table. And I know damn well it wasn’t my usage cuz I only use one room. The rest of the house is dark 24/7
Good company with good local customer service. Having fast, reliable internet without dealing with bundles and promotional rates of the mega corps is awesome.
I’ve never been a customer of Morristown Power, never been associated with anyone who was a customer of Morristown Power. Yet my entire bank account was cleaned out by Morristown Power. When I finally got a MU customer service agent on the phone, I was told to ‘take it up with’ my bank.