We are a privately owned full service mortgage origination and servicing company that is dedicated to customer service. See more
Read More| Friday | 8:30AM to 5PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 8:30AM to 5PM |
| Tuesday | 8:30AM to 5PM |
| Wednesday | 8:30AM to 5PM |
| Thursday | 8:30AM to 5PM |
5612 S Lewis Ave, Tulsa, OK 74105
Thank you, Mary Miles
Rude!!!
Great friendly staff
Awful with answering the phones and returning phone calls.
I’m at a lost for words
The worst ever
Antiquated system and HORRIBLE customer service.
This bank is just terrible stay away from them.
Friendly place to get a mortgage loan for your first house.
Wonderful people! My favorite company to work with!
Horrible customer service! People are rude and never call back.
This is a great company. They have some of the best customer service around.
Good luck talking to a real person
Don’t bother leaving a message cause there’s a 99% chance you aren’t going to get a call back
This is my second loan with this company. They have always been easy to work with and have helped each step of the way. I would recommend them!
The receptionist was rude and unprofessional. She snapped at an elderly client who was trying to ask a question. Customer service is non existent.
Horrible customer service. Closed a mortgage almost 2 years ago and they have yet to close the account after numerous phone calls. Always rude when I try to resolve anything.
I had a very terrible experience trying to refinance my loan. It’s took almost 3 months for them to refinance and they just don’t seem to care.
Poor customer service from local office. Ladies that answer the phones are rude and short. Website outdated and you cross your fingers it is secure when making payments. At least they answer the phones. 2 stars for making some sort of effort.
I have been accused twice of not making my payment. They called me a liar and stated they didn’t believe me. The mistake was on their side. Customer service is awful.
Very fair landlord Jjb properties allows dogs. Nice houses. Staff at the payment window is always nice. Ms Cindy is kind and compassionate
Really difficult to communicate with. Had a phone message and 5+ emails go unreturned after an initial response about a mortgage modification.
Have always had good customer service with this company. My only complaint was our extra payments were being applied to other areas besides principle. Once that was straightened out we’ve had no trouble.
Customer Service is non exsistant.. if you call in to make your monthly payment you are greeted by Ms. McNasty. I usually go on line but couldn’t get to my computer. I was met with the contempt of this lady. I have sent others to them but never again.
The one star is for the walk in office the people that sit at the front desk are lazy. If you need to call them it’s all good but if you walk in and need to ask them about anything they lose their mind. Oh and if you plan on going in to …
This company has workers that laugh at situations and treat people really rude since the Corona. I have awesome body cam footage of it….. I will never send any one else here untill this problem is fixed.
They lost our money order twice and we suffered the consequences of their actions. They asked if we were sure we payed them and that maybe we thought we did and just forgot. It’s kind of hard to think that i drove across town to pay them …
They’ve lost my payments twice and both times blamed me. I use a payment system that can verify delivery and they are the only company in five years that “didn’t receive” payments. It is rare to get a customer service person that is not incredibly rude.
The front office staff is inattentive and discourteous to customers.
Love Mortgage Clearing Corporation. Every time I call there is always someone that answers the phone. You never go through a voice loop to get the person you need (like so many other mortgage lenders). Granted I rarely need anything and pay my payments on time but when I need them I like that they are so accessible and helpful.
I called needing information about doing a refi on my particular 184 loan. I spoke to a very informative gentlemen and we discussed the ins and outs of my situation. He was very helpful and extremely knowledgeable. I’ve been doing business …
My insurance company was not paid on time out of my escrow account and I lost insurance on my rental property. This was not “fixed” for several weeks. My most recent check payment for my mortgage “wasn’t received”. I will now only pay …
I cannot speak to their personal service and this review reflects only my online experience. My mortgage was sold to this company and they offer 0 options for online payments. Their website looks like it was built with beginner html code …
Company did not pay my insurance on time. Policy expired on 2/5 and they paid it on 2/11. They said it was because they had a hard time with the escrow balances this year and we’re way behind. I don’t care, this is my house and thousands …
2018 review. After 10 years with this company things have gone south quick. They have computer problems, unwilling to work with anyone, love to charge extra fees, don’t process items like insurance given to then timely. Until this year I …
I’ve financed 2 houses with Mortgage Clearing since 1990. They are fantastic when it comes to details of VA home loans. Barbara Wilson is the best! And Amanda has done 2 of my closings. She makes sure all the closing papers are clearly …
From looking at the reviews, its like two different companies. My daughter sent in an application and they never returned her phone calls. When someone did call her back, she was told that she had to many kids and didn’t make enough money. What they were asking for in monthly payments was way cheaper than the rent she’s now paying.
I have had a mortgage with Mortgage Clearing Corp for 20 years or so. I have had zero issues with them. Barbara Wilson is absolutely the best, she has worked with us over the years for some refinances to do upgrades etc. and is always …
Close as I can tell. MCC doesn’t grow their revenue through individuals . MCC gets new business from Oklahoma Banks. The banks and loan officers are truly the MCC customers. The folks who have the mortgages are pure cost. The less MCC …
Horrible customer service. There is a serious lack of etiquette from whomever is answering the phone.
One star because 0 is not available. MCC is a horrible company. The website for payments has no useful information. It also allows websites to store your loan and SSN by default. The customer service is horrible. If you email you might …
What a sham of a company! I try to make my payment at least 1 week early. They do not post payment until 4 – 5 days later. This is unacceptable. Interest is continuing on the larger amount until they “get around” to posting the payment. I …
My mortgage was sold to Mortgage Clearing Corporation from Midfirst Bank. So far the website looks like it was made in 2001 and doesn’t work with Mint. You have to call to get anything done besides make a one time payment. …
Unfortunately Banc first sold are note to this company. We had problems from the start and sent our payment to the bank. This was our first 15 year note. We soon realized what happened and somehow still have a 30day late payment on our …
I’ve had mcc for several years. I’ve never had an issue with them and will see my house paid off in probably October of next year. I can’t understand why people has issues with them. They do everything that all mortgage companies do and then some
It’s nice they keep and service their mortgages locally. Better rates than most!
My home loan was sold to MCC some months ago and it has been the most cumbersome and annoying company to work with. I feel like I’m back in the 90’s. Their website and customer page is so archaic. I cannot see my payment record, cannot set …
Like everyone else, I would advise against using MCC. Though it’s not easy to get away without refinancing or selling.
I recently sold my house and have been waiting for the balance of my escrow to …
They have the worst customer service. Good luck trying to get anyone to call you back and when you do speak to someone they act like you’re the biggest annoyance.
I had two home loans with this company. Absolutely no issues or problems with either loan. Employees are extremely knowledgeable especially Barbara Wilson when I refinanced. Property taxes and homeowners insurance paid every year, on time. Recommend MCC 1,000%.