Mountain Gem Credit Union

Bank/credit union, P1FCU

Your institution has always backed me and my family. I want you all to know that I more than appreciate all the effort and hard work that you have put … See more

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Mountain Gem Credit Union Reviews ( 53 )

  1. I have been with them for years and even when they closed down the bank in our town and the only one is 1 hr away I still did my banking and loans with them

  2. This is a horrible bank i would not recommend anyone bank here. If i could give them 0 stars if that would be an option. I am going to definatly be closing my account with them.

  3. great place ,great staff, when nobody would help me with my Business these people did, I go their for all my loans, My checking. it’s just a great place

  4. Do NOT trust this company – and ALWAYS make sure that when making payments/any sort of payment plans or settlement agreements you get it in writing and KEEP the emails. The lack of communication is unprofessional. You do not want to use this company.

  5. The whole staff is very helpful I’ve been having a lot of problems with my account lately and they’ve been really good about helping me figure it out and I really recommend Mountain Gem credit union to everybody I know

  6. Great service and helpful staff they helped me with a consolidation loan that is going to save me so much money and knocked my term in half, not to mention the amazing rate I was offered. I am extremely greatful that they took the time to really listen and understand my needs.

  7. I have been with them for years, I think that they are one of best Credit unions I have ever been associated with. Very helpful with anything I have a question about. I thank them for all their help in the past

  8. I love my cu they have helped me in every way possible for more than 30 years they have bought cars helped with our home and we have all our loan business with them even our credit cards are thru them.

  9. Great staff! The atmosphere is always so welcoming & cheery that I always leave with a smile. The service I recieve goes above & beyond each visit. Thank you MGCU for being wonderful to my family & I. I highly recommend MGCU to anyone who values their hard earned money.

  10. They are awesome, I wish I would have known about them sooner. Their rates are great and their customer service is great.
    Anytime I need a loan I will call them first, and I have told friends and family about them. They are very community oriented and personal.

  11. The staff here are Amazing !! 2years ago when my family was going thru some serious tragedy losing my dad, my husbands grandfather, then his grandmother, my uncle, and 2 of our most precious dogs died all within a 3month period. Our …

  12. The staff is so friendly; they greet you by name which I love. I was a member for years; moved to Wisconsin and closed my account; sorry I ever did. I am now a member again; absolutely love their service and willingness to help with whatever problems I have.

  13. Unfortunately these guys aren’t very trustworthy. We just had a child, and as the mother was going on to maternity leave, we asked to pay our loan in advance. They agreed and took a new mother’s money. They then called and said we were …

  14. Mountain Gem Credit Union employees are always courteous, professional and always helpful. We have been members for quite a while and trust them to work for us in all financial matters Thank You

  15. My father opened his account with Quinco Federal Credit Union decades ago in Fruitland – his checking account number was in the low 500s! Some years later, in the late 70s, I opened a saving account with them. By the 90s, Quinco (later …

  16. Any review over one star is fake. Worst establishment in the entire Treasure Valley! Terrible customer service and don’t bother asking the manager for help cause she is the worst one there. If there’s an issue she either walks away or tries …

  17. Update: After a credit card company charged my Husband’s empty checking account 3x(!) because we didn’t select my account, taking us for $35 in fees, MGCU could have done the same– 3 times! I am extremely grateful they didn’t. They chose …

  18. Awesome Courteous, Friendly and Knowledgeable Staff. Great Loan Rates. We have all of our banking and loan needs with them. I only wish they have ATM’s of their own instead of having to use everyone else’s. They reimburse ATM fees only if you remember to get a receipt and turn them in which most of the time I forget.

  19. My husband and I became members here because we bought a truck through a used car lot and Mt Gem gave us the best interest rate. That was the ONLY good thing about this credit union. Their business hours made it impossible for either of us …

  20. Terrible loan service, we have “resolved” the same debt twice with them now over the same loan. They offer ZERO communication; never answer the phone and take weeks to reply to emails. Make sure you have everything in writing as they just …

  21. I’ve been with Mt. Gem since they were Quinco in Weiser, ID. Great place to do service, such helpful staff and friendly. I appreciate a credit union for their low/minimal fees and great interest rates. I may not live close a Mt. Gem Credit Union now, but I still bank with them, because IT’S WORTH IT!!!!!!!!

  22. Mountain gem has amazing attentive staff. They are very friendly and easy to work with. We have our car loan through them and a savings account. If you are looking for a new financial institution I would highly recommend you pick Mountain Gem.

  23. Love love love the friendly and helpful people at this credit union. They’ve always gone above and beyond and treat me as a personal friend not just a member. I highly recommend them and know you can trust them with your money and to help in any way they can!

  24. Proud member for 12 plus years. When we moved to Nampa 6 years ago they did not have a branch anywhere in the valley. We Stayed faithful with long distance banking though. Now here they are just 2 miles from my house. Thanks P1FCU! Keep up the great work

  25. Mountain Gem has some odd policy of declining your debit card purchases if they consider your spending activity “unusual.” They could CALL and ASK if my card was stolen, but instead they put me through the embarrassment of having my card …

  26. Mountain Gem Credit Union is a great place to bank! Very friendly with their members. They generally care about their members and are always more than happy to help you. I have both my truck loans through them and I haven’t had one issue. They have great promotions all the time!

  27. I’ve been banking with Mountain Gem Credit Union for several years. I have stayed with this credit union for many reasons. Everyone on there staff has always been very friendly, helpful and respectful towards me. I have had several loans …

  28. I have banked with MGCU for several years and have always been happy with everything. I have always been impressed at their customer service as well has their care and concern for our accounts. I prefer credit unions because they know me …

  29. I’ve enjoyed a professional relationship with Barry Nichols for several months now, and he is the reason my company partners with P1FCU. The excellent communication, friendly service, and overall teamwork Barry has shown make him a real asset to your fantastic credit union. You guys are the best!

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