I thought this bank was great at first. I signed a paper that stated that my bank account would not be able to be over drawn. Every month it was getting over drawn then a 30.00 over draft fee then 5.00 a day. I went in on a Friday paid all …
I’ve banked at the Kathleen Branch for over twenty years with both business and personal accounts and I really appreciate the team. They’re always nice, give the dog a biscuit – all good stuff! But, operationally I’ve ran into …
Kathy from IT…….Thank you it’s fixed. I REALLY appreciate your help.I had made a poor review as the app was not working and I could not reach anyone to help. Kathy called me multiple times and fixes.it for me. Thanks again!!!!
What are the amazing customer service program you have. Visa locked my card after a few attempts to use it. One phone call to your office and I believe the young man’s name is John. He Provided me with An immediate fix after just a couple of questions. Thank you very much.
My wife got fired from here from a very simple, honest mistake. She’s an honest mother of 2 children, and we’re working on 3rd. My business does very well in the community, and she would NEVER steal from anyone. She simply put a check in …
On behalf of my Team, we want to give a shout out to Shannon Clifford, Cole Ovnicek, Kelly Kurtz, Lindsey Tibbitts & Codi Best !!! Their kindness, professionalism, and attention to details makes them EXCEPTIONAL members of the Mountain West …
I was very interested in switching from my current job to one at MWB. I thought before I finished filling out the application, I should stop by and get a feel for the atmosphere there. I’m so glad I did! …
Good customer service
Great team of folks here. Knowledgeable and helpful, and very easy to work with.
Excellent customer service 👏 …
Terrible treatment regarding customer retention and the ability to have access to your own money when you need it.
These folks are helpful, always call me by name & are home town friendly. No corporate attitude or snobby tellers!
I thought this bank was great at first. I signed a paper that stated that my bank account would not be able to be over drawn. Every month it was getting over drawn then a 30.00 over draft fee then 5.00 a day. I went in on a Friday paid all …
I love my bank. Best bank around
Friendly people who are glad to see us when we visit. Great service and a great banking app on my phone. Bellamy approved!
I’ve banked at the Kathleen Branch for over twenty years with both business and personal accounts and I really appreciate the team. They’re always nice, give the dog a biscuit – all good stuff! But, operationally I’ve ran into …
The bank itself is good, however they have the worst wait times in the drive through of any bank or credit union I have ever been too.
Very nice bank..love this bank..the customer service is very professional and willing to help you with any questions
Kathy from IT…….Thank you it’s fixed. I REALLY appreciate your help.I had made a poor review as the app was not working and I could not reach anyone to help. Kathy called me multiple times and fixes.it for me. Thanks again!!!!
What are the amazing customer service program you have. Visa locked my card after a few attempts to use it. One phone call to your office and I believe the young man’s name is John. He Provided me with An immediate fix after just a couple of questions. Thank you very much.
My wife got fired from here from a very simple, honest mistake. She’s an honest mother of 2 children, and we’re working on 3rd. My business does very well in the community, and she would NEVER steal from anyone. She simply put a check in …
On behalf of my Team, we want to give a shout out to Shannon Clifford, Cole Ovnicek, Kelly Kurtz, Lindsey Tibbitts & Codi Best !!! Their kindness, professionalism, and attention to details makes them EXCEPTIONAL members of the Mountain West …
I was very interested in switching from my current job to one at MWB. I thought before I finished filling out the application, I should stop by and get a feel for the atmosphere there. I’m so glad I did! …
Local banks = better customer service. Duncan is a great example. Give that man a raise.