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Absolutely the worst hospital in Utah the nurses were rude and unprofessional during the birth of my daughter degraded me because I’m a male and the dad I will make sure everyone knows how horrible this place is
Some reviews say you guys aren’t good and some reviews say you guys are wonderful, but I hope you guys are very good at what you do because I’m confused with these reviewssss
On August 15th,2009,I was hit by a car & was taken here by ambulance & wasn’t even charged because it wasn’t my fault.I got the best treatment in the ER & the doctor & nurse that I was seen by knew how to treat me.I’m going back there if I need to!
DR.MARK RADA, IS THE WORST PHYSICIAN I HAVE EVER ENCOUNTERED. IF YOU’RE IN PAIN HE WILL AUTOMATICALLY ASSUME YOU’RE AN “ADDICT”, HE WILL ALSO SPEAK TO HIS STAFF BEYOND THE WALLS OF YOUR ROOM, EITHER JOKES ABOUT HOW YOU LOOK, OR YOUR HEALTH. …
Poor bedside manner, poor pain management, and basically told “nothing was wrong with (me).” Will definitely seek medical expertise elsewhere in the future!
I went into the ER and took me about 45 min to get a dr. When I was the only one there, and I was in wgat felt like DEADLY pain, I will never go here again ever
Worst hospital to go to. But unfortunately when you live in Tooele its all you got. Staff was rude, no communication and just tried to push every test they could. Would rather drive to slc than come here for an emergency.
Went to the emergency because I had a headache for a few weeks and finally figured it out myself and solved the problem myself but I sat in the emergency room for a few hours and they came in and few times and did a few test on my blood and …
It’s a hospital. They help a lot of people. Sometimes they make mistakes. We ALL do. They helped me. I am very grateful for them and the donors family!
Now that I’m out of Tooele and in a care center I can say this, the staff were great to me but the level of care is questionable and the reason I say this is because I went into the emergency room with a UTI so they stuck a catheter in me …
I don’t understand why these “nurses” and “doctors” paid thousands of dollars for school to tell you NOTHING. Oh your puking up blood, they will send you home with UTI medicine. Welcome to Tooele county.
This hospital is a joke. I have had nothing but problems there. You guys need to have some meetings so you all are on the same page. Right now Iam driving a hour to just get my son’s nose sucked out because mountain West can t get their info right.
I didn’t have an expereriene there but my dad did and I am very thankful for the help they could provide for him. My best friends mom works there and she is super nice if I could I would rate it 53 stars.
I only put one star just to let anyone looking for real reviews know to keep going to salt lake, the worst service I have ever have, especially in an emergency situation. So so so TERRIBLE. LAZY DONT WANT TO HELP KIND OF PEOPLE.
I was in room 108A for three days, and I received the best help from the staff on that floor. Couldn’t ask for any better staff members that cared for your needs. Thank you most of all Ms.Bailey, can’t figure out where or how to post a picture.
What s the point in test after test with no results. Complain you want pateints to stay and rest be able to relaxe but your staff walks in constantly poking and prioding. You run the same tests over and over. Seems like one staff says one …
Doctors don’t give a damn in the ER here. My husband took FMLA paperwork to them after having to take significant time off work to care for our family and they refused to fill it out. Their excuse was “it’s at our discretion whether or not to sign this paperwork.” So if my husband loses his job, that’s no never mind to them. Wow.
The visit was fine. Called today (Feb 27) to pay the bill in full and found out that “policy” just did away with those as of Monday (Feb 24). So FOR FUTURE REFERENCE they no long offer discounts if you are lucky enough to do so.
Stay away from Mountain West. They are the highest charging hospital. went for a MRI scan they wanted $1,700.00 dollars to do it. I opted not to have it done and called an imaging center across the street to see what they would charge me, the price there was $270.00. Do your research before going to Mountain West.
Wow. You have no idea what you have. The ER physicians here are the finest I have ever found. Never go to IMC it’s much worse there. Actually I’m going to have to go back to the ER. Soon because IHC sucks. This group of people have …
The worst medical expirence of my life. They were supposed to be treating me for an anxiety attack & instead I got treated for a thyroid discorder & arthiritus. I got drugged with a handful of medication that I had never heard of and to …
I had to go to the ER with severe side pain and not being able to catch my breath. The ER Staff was AWESOME. Shout out to Greg, one of the nurses, who was not only attentive but funny…. made my day. Ü
The Labor and delivery staff at mountain West are awesome!
We love Dr. Lazernick
All our needs were met, excellent care!
We wish we would of had all our babies here!
We came in to get stiches a few weeks ago. Even though thry were obviously very busy they helped my husband very quickly. Had him stitched up and out the door in 1 hour. They were very nice and explained everything before they did it.
They cant keep anything scheduled when its supposed to be, they are always slow and short staffed, and make it hard when there are emergencies like infants running fevers of 104.7 and not doing anything about it for over 2 hours.
I had my last baby here, and we’ve been here twice with my son for his asthma. Each time has been a great experience with amazing staff who truly cared about us. Great place to get care!
They really care about giving the best possible experience to each of thier patients. The doctors are skilled and personable and the nurses clearly care about the community and each person who needs help in it. We are truly fortunate to have such a wonderful facility in tooele!!
The nurses and other staff have always been nice whether I am there for a procedure, a surgery at visiting another patient. I like small hospirals. As long as they have the equipment and knowledge to treat me or my family I will continue to use this hospital.
Do not go here if you can help it. If you can please go to salt lake hospitals this place is a joke there emt’s took a concious person against there will when she clearly said no. They are worthless thieves my girl had a seizure and they …
This place lacks the empathy and hospitality for its patients the nurses are mostly in training there they miss treat thier patients they are not helpful visitors as soon as you walk into the door they treat you like your the walking …
Tooele Hospital, is a proffesional ,excellent hospital and I am frequently there with a chronic medical condition I have. The med surf staff of nurses are kind and helpful, and very qualified. The Doctors ,for the most part are wonderful …
The ER doctor was great however the nurse Jessica was very rude, the blood pressure cuff wasn’t working right and just keep blowing up and was hurting she ripped it off my arm and threw it, ripped out my I’ve threw it in the garbage and walked out of the room. Not sure why she thought it would be ok to treat me like that.
Wish I could give negative stars to this place. My 60 year old stepfather went there for pneumonia, which at that age is deadly. They took him into a room and put him in a bed but then realized they were out of rooms.so they called us to …
Seriously I never have a good experience here. My daughter is very sick and needed blood work. Had us wait for over 2 hours before we left. She was very sick and needs to be home and not waiting for them to get their stuff together. I go up …
If I could this would be negative 10. This is my 3rd time with this hospital, staff is super rude and they don’t solve the medical issue. In fact the doctor called and asked what she should do for my elderly mother who fell and was not …
I had my annual mammogram today and it was absolutely painless and quick (took less than 10 minutes total – in and out. Registration was very slick and everyone took great precautions regarding COVID-19. Don’t delay getting your mammogram – breast cancer doesn’t stop just because of COVID.
I took my mom to hospital this morning and dropped her off at front door then parked. Their security came out and yelled at me immediately for smoking. I had just barely parked. I get them not wanting us too smoke outside, but telling me I …
For a Hospital that has a billion warning posters on Opioids, (not to mention the problem Tooele has) and the dangers. One would think that a person questioning these and requesting a alternative would be listened to! Nope the nurse was …
This place has gotten alot worse threw the years. Employees from the security guard out front to the horrible er nurses. Rude and very disrespectful. I understand with covid people can be on edge specially because of stupid over baring …
I just had a hysterectomy with Dr. Lazernick and it was such a good experience! The nursing staff were amazing, they were extremely helpful and easy to talk to. They were prompt anytime I needed them and they answered all of my questions …
I went there because I needed emergency medical attention. They seemed nice and not much waiting time. My only problem is that I was prescribed medication that caused bad side effects. I usually go to medallus in west valley, they usually …
Was told my chart was being flagged for going there twice in two weeks because of a popping noise and severe pain in my ankle. They gave me pain meds and sent me home saying nothing was wrong and I should see my doctor. Well I just had …
Their ER dept. billing is a freaking joke!! The Hospitals will bill you and then the physician that you saw will bill you too. The hospital had all my correct information, billed my insurance and billed me. Magically the physicians billing …
The emergency room at this hospital is by far one of the worst. The doctors here have terrible bedside manner, and the nurses do not know how to do their job. I was stuck 5 times before they could even get a vein on me and I myself am an RN …
I went there with a bad gallbladder and the ER doctor said I had gallstones then said that I didn’t and that he did not know how to read the scan! Then they had me drink what is called a “GI cocktail” to ” help with my stomach pain” even …
Care is decent, but their financial department is the worst. They never answer, they never call back. I have to call five or six times in a day to catch someone available. Messages remain unanswered for days. They overcharge, and then …
I’ve had scans for several years now both here in Tooele as well as Salt Lake. My experience at MWM with Todd in MRI has been amazing. Billing has been great to work with as well. Thank you for ensuring my comfort during the process. Many …
My daughter had ankle surgery that was done by Dr. Jeffrey Carlson. We had an excellent experience from top to bottom. Her nurse Ben in med surg I believe was so nice and kind and treated my daughter with such respect and was what a nurse …
I went to the ER with abdominal pain 10 days after having a baby (not at this hospital, thank goodness). Because of where the pain was, they said they wanted to remove my gall bladder because “that is a common problem with women who have …
I have used MWMC many times over the years. I am a nurse and have either worked in or received care in every major hospital in the Salt Lake valley. The staff and doctors at Mountain West are as good or better than any caregivers out there. …
Today (9/10/19) I had an appointment for an MRI. The individual who did the MRI was Stephen. He was very nice, explained everything and was constantly insuring that I was ok. MRI’s are not the most comfortable imaging tests to have done, …
I recently had an outpatient surgical procedure done and was overwhelmed by the compassion and knowledge of the OR staff at Mountain West Medical Center. The staff was friendly, courteous, and most importantly knowledgeable. We are …
The staff in the ER are beyond Amazing. Dr. Gardner took care of my daughter in extreme obdominal pain. We came in during their earthquake preparedness day & even though the ER got busy each staff team member treated her & I with the best …
11:45 at night and my sister gets burnt, front reception was incredibly rude during a time of distress.
My poor sister got third degree burns on her forearm, they complained about us …
Edit: I got a phone call today from the Emergency room coordinator. He apologized and ask me further questions about my visit yesterday and told me he was going to look into a couple yhings The doctor also sincerely apologized, which I …
I normally avoid hospitals, however after hours you have little choice. My daughter needed a stomach ultrasound due to pain issues so after 2 hours of waiting we get a 15 minute service. We were told that since we were on a HSA high …
Won’t give you the treatment you need. I was having a really bad bout with asthma and they literally didn’t give me my albuterol because, “you were sleeping so peacefully.” This place is a joke. Even Asylum 49 is a better hospital than this place.
Went to the ER for an intense back injury. They gave me some morphine and did a urine test to see if I had possible kidney stones. Came back negative and I was out in under 2 hours. I get a bill for 3K. I dont understand how morphine and a …
First time visiting this hospital & its because i had to take my child in for blood work.. as soon as i enter the emergency room doors i was not impressed! Having the security guard jumping down mine, my husbands and mother in laws throat …
I have given birth to 3 children here, the actual labor and delivery facility was good all three times (since then the best RN has been let go); however, I have to give the facility a terrible rating because of their administration. Their …
The ER doesn’t have any separate waiting area for covid positive patients. I felt terrible waiting in a room filled with people for over two hours. Ended up just leaving after we heard a nurse say that I was last priority because I have covid.
If at all possible, do not go here. They constantly lose records. They will not give you records on the weekend. They do very little to help with solving health issues and charg and arm and leg. The office and the people that are in the …
Need some help after hours. Went to MEDICAL West ER had excellent care from outside the ER to the person who checked me in to the nurse to the doctor everything was just great. They were polite gracious asked us if we need everything at every corner.
Visiting my mother in the ICU for her COPD I met several staff that were kind, knowledgeable, respectful, accommodating, communicative, and amazing at their job in patient care. The facilities are clean. The parking lot is usually empty and …
This ER seems to have hired on the least caring, least qualified nurses and doctors, ie; the doctor gave me lidocaine to lower the pain of stitches above my eye left to let it effect and 4 hours later he returns after it had worn off and began to painfully stitch me disregarding my discomfort
I have to start by saying 12 years ago I was not a fan of this place. Our experience then was less than stellar. However, we’ve had several opportunities to change our minds. And boy, have we. 7 years ago I was pregnant and going through …
I have visited Mountain West Medical Center MANY times, and for many reasons. Each and every time has been positive. In fact the last few times have been exceptional. We had the option of going to a major hospital in Salt Lake, and …
Went in on Thursday evening around 10:30 -11 in the worst pain I have ever experienced. They got me in immediately, assessed my pain, helped with the pain and then took a couple x-rays, acted on the most immediate problem and used caution …
The emergency department saved my daughter’s life. I will forever be so grateful for the prompt service and the knowledge of the doctors and nurses. We were treated with love and compassion which our family will not forget. Thank you.
We recently went to the MWMC emergency room and came away impressed with the staff, facility, and how quickly we were able to be treated and discharged. …
I was admitted today in the E.D. My experience with Brian the nurse and the rest of H.C. providers was really good and from here I send them my appreciations. But the M.D. taking care of me never showed up inside my room and just stopped by …
I have never dealt with a more money hungry hospital in my life. This place is unreal, they have the worst billing system when they finally get around to letting you know that you owe any money they expect that you pay it right now. I have …
I don’t understand what is up with the billing here. I’ve called about seven times now asking them to bill my secondary insurance. I’ve been asking them to do so since July, it is now September and my bills over $1000 are in pre …
My issue is with billing. I was sent a bill to which I promptly sent a payment through my Flex Spending account. A few months later, I got a call stating there was never a payment made, so I sent a screenshot of the check number, check …
It’s so much nicer being on the other side of the bed. I’d rather be taking care of patients than being one! Angry Gallbladder GONE thanks to MWMC OR staff and one of our best surgeons Dr Cashmore!
We went in for an ultrasound, which we can expect to be about an hour. That’s just fine. The staff was not rude, and we were grateful for the half-off policy if the bill is paid in 5 days, and they did not charge for our second time in …
If you are unvaccinated, and you are covid positive, do not waste your time and money at Mountain West Hospital. After fighting severe covid symptoms for 8 days my body didn’t want to fight it anymore. I went to the hospital after a good …
I would give this hospital a 0/5 if I could. Does not care about the patients pain and only wants to get them out of their emergency room. My fiancé rated his pain a 10/10 and they put “acute abdominal pain” on this paperwork. They should be ashamed for how they treat their patients.
My daughter had the pleasure of giving birth here and it was the most amazing experience! Dr. Shutts-Karjola and the labor and delivery staff took such great care of her! Callie, Desi, and Donna were her nurses during her stay and made her …
They saved my wife’s life! She had a “cardiac event” that seemed simple but they looked beyond the symptoms to find the root cause. After observation they transferred her to U of U in SLC for an immediate procedure. The doctor said she was …
I want to put a shout out to all the staff at Mountain West Medical Center labor and delivery.
I was induced on Jan 9, 2019 and from the moment I went in I felt like I was in …
I went into the ER about 3 weeks ago for severe abdominal pain they told me I was okay the nurses were very rude I didn’t even know who my nurse was the whole night I just sat in a bed in the hallway . They sent me home thinking it was an …
My mother and father nearly died in the care of this hospital, at separate times of course. If they wouldn’t have been rushed to the Murray hospital they would have died. Also I got 8 stitches from this hospital 7 months ago and it cost me …
For years I had heard conflicting reviews of this hospital and it made me consider looking elsewhere when it came to delivering babies. However When I was in need of an OB, Dr. Karjola came highly recommended and after meeting her I …
Came in for a work related SO2 gas exposure, doctor was in knowledge of this, took x-rays, discharge with no exposure to toxic gas, discharge nurse wrote it as a viral illness. It is not even close to exposure to toxic gas. Wrote I can …
My girlfriend and I are first time parents and we can’t express our gratitude enough for every nurse and Dr that helped us! Being a new father I don’t think I would want anyone else to hep us deliver a baby after coming here! Talk about an …
I’ve had nothing but great experiences here. I had an emergency gall bladder surgery done there a few years ago and the surgeon was amazing! The ER staff are so friendly amd helpful and really treat you like they care. The longest I’ve ever …
Came in to the ER. Was COVID tested, they lost my test. Because the facility lost my test, they incorrectly billed my insurance. Have asked multiple times for coding to be changed so that my portion of cost would go down, still not …
Its a patient right to be able to know what your lab results are and the lab told me I have to call my doctor for results. Disappointed however they stated they had no fax number to send the results to so no one received my results. Even …
The women’s center was amazing. We had the privilege of having our baby there. The nurses were awesome. They treated us exceptionally well. And definitely knew their stuff. Very professional but personable at the same time. Now I joke that …
Was put on suicide watch because of people lying and misunderstood circumstances. Let me tell you, if I had seriously been suicidal, there were a bunch of nurses and a “therapist” who would’ve pushed me over that edge and i wouod have found …
Got billed twice for their mess up. Told us glue will do for a deep cut first doctor. 2nd doctor said first doctor should of stitch it. Here we are billed twice.
Brought my daughter there for a mental health episode where we sat in a hallway for a long time after being admitted. We saw the doctor VERY BRIEFLY. Eventually they had her assessed by a mental health specialist vi internet and we were …
The first time i had to come here was while i was having a miscarriage. The nurses were very nice but the Dr was not so kind. When he came into my room he confirmed the loss but followed it with something like, on a brighter note if you pay …
I have multiple medical issues that I have been dealing with for years. I have been in ample amount of Emergency rooms, and never have I seen one as incompetent as this one. They did not take my weight nor height yet administered drugs and …
I am going to give a 3 out of 5 star only because of George the awesome doorman, Becky for her help, and Dr Theillan (sp).
The nurse in staff and the CT tech who took care of my mother last night when …
This hospital is absolutely disgusting. I cannot explain how horrible this place is. I’ve never seen an emergency room as filthy, unorganized, and unproductive like this one before. The emergency room staff are some of the most …
My wife had to be brought in for a miscarriage. They took very good care of her, making sure she was comfortable and helped manage her pain. It was a tough night for us and they did they’re best to be sure we were well taken car of. We appreciate the staff, especially the nurses who were patient, kind, and caring.
Just finished up my first time going to Mountain West Medical Center, and I was very impressed at how kind and quick their staff were, especially under the circumstances. It’s a very small hospital, so when I arrived there were no rooms …
We recently delivered a baby at Mountain West Medical Center. This was our fourth delivery there over the past few years, and it was amazing. The staff is very attentive, and the facilities are clean and spacious. We’ve always loved the …
Worst medical staff of all time always so rude with a huge wait time.. like being sick or having a sick child isn’t hard enough. DRIVE TO SLC IT IS WELL WORTH IT
The pandemic is over. Stop moral grandstanding with the “WE, still wear masks” attitude. You didn’t have strict mask policies before the pandemic so don’t act like you are superior for continuing hypochondriac policies now.
I don’t like to leave negative reviews, but as a woman who experienced a traumatic hospital birth myself that I’ve only just come to terms with four years later, I feel like I need to put this here–to warn other mothers who are preparing …
Let me just start off by saying the nurses were amazing. No complaints there. I came in on Friday (4/22) afternoon for pain. They told me I had gallstones and that I needed to call Monday to schedule an appointment with a surgeon to get it …
They treat you really badly when you’re there for mental health or if you come there for that a lot. And when you end up there for a medical reason if you have had treatment with them for mental health it’s a nightmare they don’t seem to care they look at you like your crazy
Worst experience with billing. We have been trying to get a simple bill sent to secondary insurance for 7 months. They have made this excruciating because they are incompetent and unorganized. Horrible, horrible hospital.
They have major billing issues. No problems with the care received but we’ve already paid in full and they’re still wanting more even after clarifying with the woman that all of it was paid. Disgraceful.
i came here back in August for breathing issues, there billing department is fruadulant. I made a large payment online only to talk to them and they stated they’ve not received anything, they also have my sisters linked to my account and so …
If you go to the emergency room at this hospital be prepared to pay thousands of dollars out of pocket and be prepared to receive many different bills. So far I’ve had to pay over $6,000 out of pocket. For several of the bills I took money …
Horrible service from the billing department. Was told that I if I paid the bill within 10 days that I would receive a discount. Tried to pay the entire bill while we there and was told that there billing system was down and it would not be …
This place used to be awful but they have turned everything around in the last year. It was like going to going to a completely different hospital- even the building was cleaner and nicer! Staff were professional and kind (they definitely didn’t used to be) and my care was fantastic. Whatever they did to change, I applaud them!
Went there to treat my oil burns that were 2nd and 3rd degree. I came in with my skin hanging off my arm and the front desk lady was so fixated on forcing me to wear a mask instead of being concerned with the condition I was in. Then the …
Mathew Chapman ER “doctor” at the Hospital of Mountain West in Tooele is young and inexperienced. He neglected to take my husband VITALS. He didn’t listen to his lungs look in his eyes or take the proper steps in finding out what was wrong. …
I went in for an ultra sound on Thursday. A nice friendly nurse named Sara (don’t know last name) was very kind and gentle to me. They need more like her. KUDOS to her.
If I could give negative stars I would. Absolutely horrible communication and no help with the financial billing. I have been calling almost everyday for months. I’ve left so many voicemails and after about a month and a half I got ahold of …
I really, really hate to give one star or I would be doing so here. I went in for less than 2 hours in late July to the ER for some stomach pain and they gave me little to nothing to help. (Sent me home with Prilosec OTC practically while I …
I just had to have knee surgery on Wednesday Dec 28th 22 at this facility and although my doctor MD John Douglas was phenomenal, I was not very impressed with my recovery room nurse. I only know her first name as Loralee. She told me …
Would be nice if someone in the billing department would return calls. I’ve left about 30 messages in the past month and nobody responds. I’ve been trying to take care of a bill since June and nobody seems to be working there. …
They definitely don’t have that fancy book learnin’ out here in the sticks. I’ve been to this ER 3 times now. Misdiagnosed ALL 3 TIMES! The first time I went in with pain on my left back, they told me kidney infection (no further testing). …
My mom had a knee replacement yesterday and Dr Jacob Daynes was her surgeon. He also did her shoulder replacement a few years back. I’m very impressed with Dr Daynes, he has a great bedside manner and he seems to really care about his …
My son received Speech and Occupational therapy with Pagnani. I was very pleased with both of the therapists and their work with my child. The billing however was done through Mountain West and I could not be more frustrated with my …
I had service’s April 2021. In June 2021 I paid my co-pay after my insurance paid. A year later, I started getting statements for the amount I paid. I have been fighting the billing company since then, each time I’m told it’s taken care of …
Nurses are nice and attentive but have little info as far as test results and treatment go. The Doctors are atrocious, especially Dr. Cox. They send a new diabetic home with no guidance, no instructions, without the promised insulin prescription. Go to any other hospital if you value your life.
If I could give 0 stars I would. My husband and I got very ill after coming back from vacation. My husband ended up hospitalized for kidney failure. The ER visit wasn’t bad. We both were admitted into separate rooms which was very …
Overall satisfied with my services AT Mountain West Medical. The people are great and super helpful while you are there. However, all of this is ruined by their lack of care with billing. It is super frustrating to pay a bill and still get …
The doctors were fine.. but the billing staff are incompetent! We were sent to collections as “we” were in the process of getting alignment with insurance, and all parties. (We had to do it because staff and the people being PAID to do …
I have been thoroughly impressed what the care that I’ve received here. I had gallstones that would cause random pain attacks that sent me to the ER 4-5 times. Every time, I was immediately put into a room and hooked up to an IV and …
My wife and I had to go to the ER at MWMC Sunday evening on Oct. 30 around 9 pm. I feared that my throat was swelling due to allergies and my breathing was a concern. I was able to check in and after a few minutes, I was admitted. I had Dr. …
I just delivered my daughter here in the womans center at the end of August. The nurses were amazing to us and even sent us a card when she turned 2 weeks old… specifically Julie was incredible, she explained everything to me and made …
I had a bad vertigo attack at work. Could not walk. The room was spinning when I opened my eyes.my friend drive me to the ER. Right away I was seen. I was also checked for strike as well..Telehealth visit with U of U stroke center. Stayed …
The ER Department was Awesome. So kind. Was a pretty fast visit considering. On a side not the Doc Gardner was handsome as sin. But that was just me. They were quick. And I appreciated all they did fir me. Thank you all doc gardener and nurse Lisa
I just had my csection here and I had such a great experience. Every staff member that helped along the way was so great to my baby, my husband and I. I really got to give a shout out to my main nurse Carly. She was there for me and made me …
Had to take my 18 mo son to the ER after he ate something he definitely should not have. The nurses and doctors were phenomenal and never once made me feel bad or guilty. We were admitted overnight for observation and everyone went above …
This is the best Mountain West Medical Center in Tooele
Absolutely the worst hospital in Utah the nurses were rude and unprofessional during the birth of my daughter degraded me because I’m a male and the dad I will make sure everyone knows how horrible this place is
Place of birth
Great employees
Thank you for reaching out to me.
Decieved excellent care in ER
This Hospital is the biggest JOKE in this world!
Go elsewhere, staff is always trying to force their will. No options
Excellent care at a convenient location near home.
Good care and service here has been great
Excellent customer care very friendly nd fast help; GDD BLESSING at all Stff
They will sue you over a lousy $200 bill…. lol
Fine place, but every time I go, I feel ill.
Great care, and access to all the modern medical miracles .
Lady at the COVID/drug screening office was rude.
They are getting better! Ten years ago I would have given them a no stars rating.
Some reviews say you guys aren’t good and some reviews say you guys are wonderful, but I hope you guys are very good at what you do because I’m confused with these reviewssss
They would rather let someone die than actually help someone.
Worst possible hospital ever! They take forever for anything to get done! They are extremely hard to work with.
Twice i have been treated as though they dont care. And im dual insured.
Best OBGYN’S. Dr. Karjola & Lazernick care so much about their patients.
Worst hospital ever waited 2hrs to see a doctor!! No nurse checked in on us way we waited!!? All stood at the desk talking.
Everyone at the hospital is kind, personable, and works hard to give patients great care.
Took great care of me.They kept me up to date on the test results and walked me through it . Greatly appreciated them.
On August 15th,2009,I was hit by a car & was taken here by ambulance & wasn’t even charged because it wasn’t my fault.I got the best treatment in the ER & the doctor & nurse that I was seen by knew how to treat me.I’m going back there if I need to!
DR.MARK RADA, IS THE WORST PHYSICIAN I HAVE EVER ENCOUNTERED. IF YOU’RE IN PAIN HE WILL AUTOMATICALLY ASSUME YOU’RE AN “ADDICT”, HE WILL ALSO SPEAK TO HIS STAFF BEYOND THE WALLS OF YOUR ROOM, EITHER JOKES ABOUT HOW YOU LOOK, OR YOUR HEALTH. …
The ER director Scott reached out after I left a bad review and seemed sincere in trying to make things right so I went from a 1 star to a 3 star
Poor bedside manner, poor pain management, and basically told “nothing was wrong with (me).” Will definitely seek medical expertise elsewhere in the future!
I went into the ER and took me about 45 min to get a dr. When I was the only one there, and I was in wgat felt like DEADLY pain, I will never go here again ever
Staff was playing Pac man all 6 of them when I arrived. I live 1 mile from hospital and will never go there again.everyone there sucks.
I have in this hospital many times since 2004 and I have been taken care very well. They treated me very well and were kind, caring and friendly.
Bunch of pathetic worthless piles of flesh hospital needs to be burnt down with all Dr and nurses in it never seen incompetence like there is here
Very nice all around good service I had my remicade infusion there
Worst hospital to go to. But unfortunately when you live in Tooele its all you got. Staff was rude, no communication and just tried to push every test they could. Would rather drive to slc than come here for an emergency.
Went to the emergency because I had a headache for a few weeks and finally figured it out myself and solved the problem myself but I sat in the emergency room for a few hours and they came in and few times and did a few test on my blood and …
It’s a hospital. They help a lot of people. Sometimes they make mistakes. We ALL do. They helped me. I am very grateful for them and the donors family!
Came in with chest pain and shortness of breath. I have been sitting in waiting room (emergency) for over 45 min. These guys dont care.
Now that I’m out of Tooele and in a care center I can say this, the staff were great to me but the level of care is questionable and the reason I say this is because I went into the emergency room with a UTI so they stuck a catheter in me …
I don’t understand why these “nurses” and “doctors” paid thousands of dollars for school to tell you NOTHING. Oh your puking up blood, they will send you home with UTI medicine. Welcome to Tooele county.
Was taken in and treated with full respect and got right down to business. Very Professional all the way.. Couldn’t ask for better care and treatment
This hospital is a joke. I have had nothing but problems there. You guys need to have some meetings so you all are on the same page. Right now Iam driving a hour to just get my son’s nose sucked out because mountain West can t get their info right.
I didn’t have an expereriene there but my dad did and I am very thankful for the help they could provide for him. My best friends mom works there and she is super nice if I could I would rate it 53 stars.
Everyone was nice. They gave me excellent care. I truly believe their care is why I made it home.
I only put one star just to let anyone looking for real reviews know to keep going to salt lake, the worst service I have ever have, especially in an emergency situation. So so so TERRIBLE. LAZY DONT WANT TO HELP KIND OF PEOPLE.
I was in room 108A for three days, and I received the best help from the staff on that floor. Couldn’t ask for any better staff members that cared for your needs. Thank you most of all Ms.Bailey, can’t figure out where or how to post a picture.
What s the point in test after test with no results. Complain you want pateints to stay and rest be able to relaxe but your staff walks in constantly poking and prioding. You run the same tests over and over. Seems like one staff says one …
Doctors don’t give a damn in the ER here. My husband took FMLA paperwork to them after having to take significant time off work to care for our family and they refused to fill it out. Their excuse was “it’s at our discretion whether or not to sign this paperwork.” So if my husband loses his job, that’s no never mind to them. Wow.
The visit was fine. Called today (Feb 27) to pay the bill in full and found out that “policy” just did away with those as of Monday (Feb 24). So FOR FUTURE REFERENCE they no long offer discounts if you are lucky enough to do so.
Stay away from Mountain West. They are the highest charging hospital. went for a MRI scan they wanted $1,700.00 dollars to do it. I opted not to have it done and called an imaging center across the street to see what they would charge me, the price there was $270.00. Do your research before going to Mountain West.
Wow. You have no idea what you have. The ER physicians here are the finest I have ever found. Never go to IMC it’s much worse there. Actually I’m going to have to go back to the ER. Soon because IHC sucks. This group of people have …
We are new to the area and have been very pleased with the services that Mountain West Family Practice has consistently provided! …
The worst medical expirence of my life. They were supposed to be treating me for an anxiety attack & instead I got treated for a thyroid discorder & arthiritus. I got drugged with a handful of medication that I had never heard of and to …
I had to go to the ER with severe side pain and not being able to catch my breath. The ER Staff was AWESOME. Shout out to Greg, one of the nurses, who was not only attentive but funny…. made my day. Ü
The Labor and delivery staff at mountain West are awesome!
We love Dr. Lazernick
All our needs were met, excellent care!
We wish we would of had all our babies here!
We came in to get stiches a few weeks ago. Even though thry were obviously very busy they helped my husband very quickly. Had him stitched up and out the door in 1 hour. They were very nice and explained everything before they did it.
They cant keep anything scheduled when its supposed to be, they are always slow and short staffed, and make it hard when there are emergencies like infants running fevers of 104.7 and not doing anything about it for over 2 hours.
I had my last baby here, and we’ve been here twice with my son for his asthma. Each time has been a great experience with amazing staff who truly cared about us. Great place to get care!
They really care about giving the best possible experience to each of thier patients. The doctors are skilled and personable and the nurses clearly care about the community and each person who needs help in it. We are truly fortunate to have such a wonderful facility in tooele!!
The nurses and other staff have always been nice whether I am there for a procedure, a surgery at visiting another patient. I like small hospirals. As long as they have the equipment and knowledge to treat me or my family I will continue to use this hospital.
Do not go here if you can help it. If you can please go to salt lake hospitals this place is a joke there emt’s took a concious person against there will when she clearly said no. They are worthless thieves my girl had a seizure and they …
This place lacks the empathy and hospitality for its patients the nurses are mostly in training there they miss treat thier patients they are not helpful visitors as soon as you walk into the door they treat you like your the walking …
This hospital is amazing. Everyone is so kind and great with my kids.
Tooele Hospital, is a proffesional ,excellent hospital and I am frequently there with a chronic medical condition I have. The med surf staff of nurses are kind and helpful, and very qualified. The Doctors ,for the most part are wonderful …
The ER doctor was great however the nurse Jessica was very rude, the blood pressure cuff wasn’t working right and just keep blowing up and was hurting she ripped it off my arm and threw it, ripped out my I’ve threw it in the garbage and walked out of the room. Not sure why she thought it would be ok to treat me like that.
Wish I could give negative stars to this place. My 60 year old stepfather went there for pneumonia, which at that age is deadly. They took him into a room and put him in a bed but then realized they were out of rooms.so they called us to …
Seriously I never have a good experience here. My daughter is very sick and needed blood work. Had us wait for over 2 hours before we left. She was very sick and needs to be home and not waiting for them to get their stuff together. I go up …
I only had to wait a short time after registering for me to be called back for my appointment.
If I could this would be negative 10. This is my 3rd time with this hospital, staff is super rude and they don’t solve the medical issue. In fact the doctor called and asked what she should do for my elderly mother who fell and was not …
I had my annual mammogram today and it was absolutely painless and quick (took less than 10 minutes total – in and out. Registration was very slick and everyone took great precautions regarding COVID-19. Don’t delay getting your mammogram – breast cancer doesn’t stop just because of COVID.
I took my mom to hospital this morning and dropped her off at front door then parked. Their security came out and yelled at me immediately for smoking. I had just barely parked. I get them not wanting us too smoke outside, but telling me I …
For a Hospital that has a billion warning posters on Opioids, (not to mention the problem Tooele has) and the dangers. One would think that a person questioning these and requesting a alternative would be listened to! Nope the nurse was …
Had a Covid test in September.
Apparently it wasn’t free and they sent me a mail bill to an old address I …
This place has gotten alot worse threw the years. Employees from the security guard out front to the horrible er nurses. Rude and very disrespectful. I understand with covid people can be on edge specially because of stupid over baring …
I just had a hysterectomy with Dr. Lazernick and it was such a good experience! The nursing staff were amazing, they were extremely helpful and easy to talk to. They were prompt anytime I needed them and they answered all of my questions …
I went there because I needed emergency medical attention. They seemed nice and not much waiting time. My only problem is that I was prescribed medication that caused bad side effects. I usually go to medallus in west valley, they usually …
Was told my chart was being flagged for going there twice in two weeks because of a popping noise and severe pain in my ankle. They gave me pain meds and sent me home saying nothing was wrong and I should see my doctor. Well I just had …
Their ER dept. billing is a freaking joke!! The Hospitals will bill you and then the physician that you saw will bill you too. The hospital had all my correct information, billed my insurance and billed me. Magically the physicians billing …
The emergency room at this hospital is by far one of the worst. The doctors here have terrible bedside manner, and the nurses do not know how to do their job. I was stuck 5 times before they could even get a vein on me and I myself am an RN …
I went there with a bad gallbladder and the ER doctor said I had gallstones then said that I didn’t and that he did not know how to read the scan! Then they had me drink what is called a “GI cocktail” to ” help with my stomach pain” even …
Care is decent, but their financial department is the worst. They never answer, they never call back. I have to call five or six times in a day to catch someone available. Messages remain unanswered for days. They overcharge, and then …
I’ve had scans for several years now both here in Tooele as well as Salt Lake. My experience at MWM with Todd in MRI has been amazing. Billing has been great to work with as well. Thank you for ensuring my comfort during the process. Many …
My daughter had ankle surgery that was done by Dr. Jeffrey Carlson. We had an excellent experience from top to bottom. Her nurse Ben in med surg I believe was so nice and kind and treated my daughter with such respect and was what a nurse …
I went to the ER with abdominal pain 10 days after having a baby (not at this hospital, thank goodness). Because of where the pain was, they said they wanted to remove my gall bladder because “that is a common problem with women who have …
I have used MWMC many times over the years. I am a nurse and have either worked in or received care in every major hospital in the Salt Lake valley. The staff and doctors at Mountain West are as good or better than any caregivers out there. …
Today (9/10/19) I had an appointment for an MRI. The individual who did the MRI was Stephen. He was very nice, explained everything and was constantly insuring that I was ok. MRI’s are not the most comfortable imaging tests to have done, …
I recently had an outpatient surgical procedure done and was overwhelmed by the compassion and knowledge of the OR staff at Mountain West Medical Center. The staff was friendly, courteous, and most importantly knowledgeable. We are …
The staff in the ER are beyond Amazing. Dr. Gardner took care of my daughter in extreme obdominal pain. We came in during their earthquake preparedness day & even though the ER got busy each staff team member treated her & I with the best …
11:45 at night and my sister gets burnt, front reception was incredibly rude during a time of distress.
My poor sister got third degree burns on her forearm, they complained about us …
Edit: I got a phone call today from the Emergency room coordinator. He apologized and ask me further questions about my visit yesterday and told me he was going to look into a couple yhings The doctor also sincerely apologized, which I …
I normally avoid hospitals, however after hours you have little choice. My daughter needed a stomach ultrasound due to pain issues so after 2 hours of waiting we get a 15 minute service. We were told that since we were on a HSA high …
Won’t give you the treatment you need. I was having a really bad bout with asthma and they literally didn’t give me my albuterol because, “you were sleeping so peacefully.” This place is a joke. Even Asylum 49 is a better hospital than this place.
Went to the ER for an intense back injury. They gave me some morphine and did a urine test to see if I had possible kidney stones. Came back negative and I was out in under 2 hours. I get a bill for 3K. I dont understand how morphine and a …
First time visiting this hospital & its because i had to take my child in for blood work.. as soon as i enter the emergency room doors i was not impressed! Having the security guard jumping down mine, my husbands and mother in laws throat …
I have given birth to 3 children here, the actual labor and delivery facility was good all three times (since then the best RN has been let go); however, I have to give the facility a terrible rating because of their administration. Their …
The ER doesn’t have any separate waiting area for covid positive patients. I felt terrible waiting in a room filled with people for over two hours. Ended up just leaving after we heard a nurse say that I was last priority because I have covid.
If at all possible, do not go here. They constantly lose records. They will not give you records on the weekend. They do very little to help with solving health issues and charg and arm and leg. The office and the people that are in the …
Need some help after hours. Went to MEDICAL West ER had excellent care from outside the ER to the person who checked me in to the nurse to the doctor everything was just great. They were polite gracious asked us if we need everything at every corner.
Visiting my mother in the ICU for her COPD I met several staff that were kind, knowledgeable, respectful, accommodating, communicative, and amazing at their job in patient care. The facilities are clean. The parking lot is usually empty and …
This ER seems to have hired on the least caring, least qualified nurses and doctors, ie; the doctor gave me lidocaine to lower the pain of stitches above my eye left to let it effect and 4 hours later he returns after it had worn off and began to painfully stitch me disregarding my discomfort
I have to start by saying 12 years ago I was not a fan of this place. Our experience then was less than stellar. However, we’ve had several opportunities to change our minds. And boy, have we. 7 years ago I was pregnant and going through …
I have visited Mountain West Medical Center MANY times, and for many reasons. Each and every time has been positive. In fact the last few times have been exceptional. We had the option of going to a major hospital in Salt Lake, and …
Went in on Thursday evening around 10:30 -11 in the worst pain I have ever experienced. They got me in immediately, assessed my pain, helped with the pain and then took a couple x-rays, acted on the most immediate problem and used caution …
The emergency department saved my daughter’s life. I will forever be so grateful for the prompt service and the knowledge of the doctors and nurses. We were treated with love and compassion which our family will not forget. Thank you.
We recently went to the MWMC emergency room and came away impressed with the staff, facility, and how quickly we were able to be treated and discharged. …
I was admitted today in the E.D. My experience with Brian the nurse and the rest of H.C. providers was really good and from here I send them my appreciations. But the M.D. taking care of me never showed up inside my room and just stopped by …
I have never dealt with a more money hungry hospital in my life. This place is unreal, they have the worst billing system when they finally get around to letting you know that you owe any money they expect that you pay it right now. I have …
I don’t understand what is up with the billing here. I’ve called about seven times now asking them to bill my secondary insurance. I’ve been asking them to do so since July, it is now September and my bills over $1000 are in pre …
My issue is with billing. I was sent a bill to which I promptly sent a payment through my Flex Spending account. A few months later, I got a call stating there was never a payment made, so I sent a screenshot of the check number, check …
It’s so much nicer being on the other side of the bed. I’d rather be taking care of patients than being one! Angry Gallbladder GONE thanks to MWMC OR staff and one of our best surgeons Dr Cashmore!
We went in for an ultrasound, which we can expect to be about an hour. That’s just fine. The staff was not rude, and we were grateful for the half-off policy if the bill is paid in 5 days, and they did not charge for our second time in …
If you are unvaccinated, and you are covid positive, do not waste your time and money at Mountain West Hospital. After fighting severe covid symptoms for 8 days my body didn’t want to fight it anymore. I went to the hospital after a good …
I would give this hospital a 0/5 if I could. Does not care about the patients pain and only wants to get them out of their emergency room. My fiancé rated his pain a 10/10 and they put “acute abdominal pain” on this paperwork. They should be ashamed for how they treat their patients.
My daughter had the pleasure of giving birth here and it was the most amazing experience! Dr. Shutts-Karjola and the labor and delivery staff took such great care of her! Callie, Desi, and Donna were her nurses during her stay and made her …
They saved my wife’s life! She had a “cardiac event” that seemed simple but they looked beyond the symptoms to find the root cause. After observation they transferred her to U of U in SLC for an immediate procedure. The doctor said she was …
I want to put a shout out to all the staff at Mountain West Medical Center labor and delivery.
I was induced on Jan 9, 2019 and from the moment I went in I felt like I was in …
I went into the ER about 3 weeks ago for severe abdominal pain they told me I was okay the nurses were very rude I didn’t even know who my nurse was the whole night I just sat in a bed in the hallway . They sent me home thinking it was an …
My mother and father nearly died in the care of this hospital, at separate times of course. If they wouldn’t have been rushed to the Murray hospital they would have died. Also I got 8 stitches from this hospital 7 months ago and it cost me …
For years I had heard conflicting reviews of this hospital and it made me consider looking elsewhere when it came to delivering babies. However When I was in need of an OB, Dr. Karjola came highly recommended and after meeting her I …
Came in for a work related SO2 gas exposure, doctor was in knowledge of this, took x-rays, discharge with no exposure to toxic gas, discharge nurse wrote it as a viral illness. It is not even close to exposure to toxic gas. Wrote I can …
My girlfriend and I are first time parents and we can’t express our gratitude enough for every nurse and Dr that helped us! Being a new father I don’t think I would want anyone else to hep us deliver a baby after coming here! Talk about an …
I’ve had nothing but great experiences here. I had an emergency gall bladder surgery done there a few years ago and the surgeon was amazing! The ER staff are so friendly amd helpful and really treat you like they care. The longest I’ve ever …
Came in to the ER. Was COVID tested, they lost my test. Because the facility lost my test, they incorrectly billed my insurance. Have asked multiple times for coding to be changed so that my portion of cost would go down, still not …
Annalise in the lab is amazing at what she does. I have small veins and she gets my blood on the first stick every time.
Its a patient right to be able to know what your lab results are and the lab told me I have to call my doctor for results. Disappointed however they stated they had no fax number to send the results to so no one received my results. Even …
The women’s center was amazing. We had the privilege of having our baby there. The nurses were awesome. They treated us exceptionally well. And definitely knew their stuff. Very professional but personable at the same time. Now I joke that …
Had a recent surgery. Katrina in pre op was great. And Loree in post op was amazing. Thanks to all of you.
Was put on suicide watch because of people lying and misunderstood circumstances. Let me tell you, if I had seriously been suicidal, there were a bunch of nurses and a “therapist” who would’ve pushed me over that edge and i wouod have found …
Got billed twice for their mess up. Told us glue will do for a deep cut first doctor. 2nd doctor said first doctor should of stitch it. Here we are billed twice.
Brought my daughter there for a mental health episode where we sat in a hallway for a long time after being admitted. We saw the doctor VERY BRIEFLY. Eventually they had her assessed by a mental health specialist vi internet and we were …
The first time i had to come here was while i was having a miscarriage. The nurses were very nice but the Dr was not so kind. When he came into my room he confirmed the loss but followed it with something like, on a brighter note if you pay …
I have multiple medical issues that I have been dealing with for years. I have been in ample amount of Emergency rooms, and never have I seen one as incompetent as this one. They did not take my weight nor height yet administered drugs and …
I am going to give a 3 out of 5 star only because of George the awesome doorman, Becky for her help, and Dr Theillan (sp).
The nurse in staff and the CT tech who took care of my mother last night when …
This hospital is absolutely disgusting. I cannot explain how horrible this place is. I’ve never seen an emergency room as filthy, unorganized, and unproductive like this one before. The emergency room staff are some of the most …
My wife had to be brought in for a miscarriage. They took very good care of her, making sure she was comfortable and helped manage her pain. It was a tough night for us and they did they’re best to be sure we were well taken car of. We appreciate the staff, especially the nurses who were patient, kind, and caring.
Just finished up my first time going to Mountain West Medical Center, and I was very impressed at how kind and quick their staff were, especially under the circumstances. It’s a very small hospital, so when I arrived there were no rooms …
We recently delivered a baby at Mountain West Medical Center. This was our fourth delivery there over the past few years, and it was amazing. The staff is very attentive, and the facilities are clean and spacious. We’ve always loved the …
Worst medical staff of all time always so rude with a huge wait time.. like being sick or having a sick child isn’t hard enough. DRIVE TO SLC IT IS WELL WORTH IT
The pandemic is over. Stop moral grandstanding with the “WE, still wear masks” attitude. You didn’t have strict mask policies before the pandemic so don’t act like you are superior for continuing hypochondriac policies now.
I don’t like to leave negative reviews, but as a woman who experienced a traumatic hospital birth myself that I’ve only just come to terms with four years later, I feel like I need to put this here–to warn other mothers who are preparing …
Let me just start off by saying the nurses were amazing. No complaints there. I came in on Friday (4/22) afternoon for pain. They told me I had gallstones and that I needed to call Monday to schedule an appointment with a surgeon to get it …
The doctors and staff are the worst in the State of Utah, that’s why we go to Saint Mark’s hospital or LDS hospital instead.
They treat you really badly when you’re there for mental health or if you come there for that a lot. And when you end up there for a medical reason if you have had treatment with them for mental health it’s a nightmare they don’t seem to care they look at you like your crazy
Worst experience with billing. We have been trying to get a simple bill sent to secondary insurance for 7 months. They have made this excruciating because they are incompetent and unorganized. Horrible, horrible hospital.
Kellie and Alisha are amazing caregivers ! Great personality and you can tell they really care ! So thankful they were our helpers !!!
They have major billing issues. No problems with the care received but we’ve already paid in full and they’re still wanting more even after clarifying with the woman that all of it was paid. Disgraceful.
i came here back in August for breathing issues, there billing department is fruadulant. I made a large payment online only to talk to them and they stated they’ve not received anything, they also have my sisters linked to my account and so …
If you go to the emergency room at this hospital be prepared to pay thousands of dollars out of pocket and be prepared to receive many different bills. So far I’ve had to pay over $6,000 out of pocket. For several of the bills I took money …
Horrible service from the billing department. Was told that I if I paid the bill within 10 days that I would receive a discount. Tried to pay the entire bill while we there and was told that there billing system was down and it would not be …
This place used to be awful but they have turned everything around in the last year. It was like going to going to a completely different hospital- even the building was cleaner and nicer! Staff were professional and kind (they definitely didn’t used to be) and my care was fantastic. Whatever they did to change, I applaud them!
Went there to treat my oil burns that were 2nd and 3rd degree. I came in with my skin hanging off my arm and the front desk lady was so fixated on forcing me to wear a mask instead of being concerned with the condition I was in. Then the …
Mathew Chapman ER “doctor” at the Hospital of Mountain West in Tooele is young and inexperienced. He neglected to take my husband VITALS. He didn’t listen to his lungs look in his eyes or take the proper steps in finding out what was wrong. …
I went in for an ultra sound on Thursday. A nice friendly nurse named Sara (don’t know last name) was very kind and gentle to me. They need more like her. KUDOS to her.
If I could give negative stars I would. Absolutely horrible communication and no help with the financial billing. I have been calling almost everyday for months. I’ve left so many voicemails and after about a month and a half I got ahold of …
I really, really hate to give one star or I would be doing so here. I went in for less than 2 hours in late July to the ER for some stomach pain and they gave me little to nothing to help. (Sent me home with Prilosec OTC practically while I …
I just had to have knee surgery on Wednesday Dec 28th 22 at this facility and although my doctor MD John Douglas was phenomenal, I was not very impressed with my recovery room nurse. I only know her first name as Loralee. She told me …
Would be nice if someone in the billing department would return calls. I’ve left about 30 messages in the past month and nobody responds. I’ve been trying to take care of a bill since June and nobody seems to be working there. …
They definitely don’t have that fancy book learnin’ out here in the sticks. I’ve been to this ER 3 times now. Misdiagnosed ALL 3 TIMES! The first time I went in with pain on my left back, they told me kidney infection (no further testing). …
My mom had a knee replacement yesterday and Dr Jacob Daynes was her surgeon. He also did her shoulder replacement a few years back. I’m very impressed with Dr Daynes, he has a great bedside manner and he seems to really care about his …
My son received Speech and Occupational therapy with Pagnani. I was very pleased with both of the therapists and their work with my child. The billing however was done through Mountain West and I could not be more frustrated with my …
I had service’s April 2021. In June 2021 I paid my co-pay after my insurance paid. A year later, I started getting statements for the amount I paid. I have been fighting the billing company since then, each time I’m told it’s taken care of …
Nurses are nice and attentive but have little info as far as test results and treatment go. The Doctors are atrocious, especially Dr. Cox. They send a new diabetic home with no guidance, no instructions, without the promised insulin prescription. Go to any other hospital if you value your life.
If I could give 0 stars I would. My husband and I got very ill after coming back from vacation. My husband ended up hospitalized for kidney failure. The ER visit wasn’t bad. We both were admitted into separate rooms which was very …
Overall satisfied with my services AT Mountain West Medical. The people are great and super helpful while you are there. However, all of this is ruined by their lack of care with billing. It is super frustrating to pay a bill and still get …
The doctors were fine.. but the billing staff are incompetent! We were sent to collections as “we” were in the process of getting alignment with insurance, and all parties. (We had to do it because staff and the people being PAID to do …
I have been thoroughly impressed what the care that I’ve received here. I had gallstones that would cause random pain attacks that sent me to the ER 4-5 times. Every time, I was immediately put into a room and hooked up to an IV and …
My wife and I had to go to the ER at MWMC Sunday evening on Oct. 30 around 9 pm. I feared that my throat was swelling due to allergies and my breathing was a concern. I was able to check in and after a few minutes, I was admitted. I had Dr. …
I just delivered my daughter here in the womans center at the end of August. The nurses were amazing to us and even sent us a card when she turned 2 weeks old… specifically Julie was incredible, she explained everything to me and made …
I had a bad vertigo attack at work. Could not walk. The room was spinning when I opened my eyes.my friend drive me to the ER. Right away I was seen. I was also checked for strike as well..Telehealth visit with U of U stroke center. Stayed …
The ER Department was Awesome. So kind. Was a pretty fast visit considering. On a side not the Doc Gardner was handsome as sin. But that was just me. They were quick. And I appreciated all they did fir me. Thank you all doc gardener and nurse Lisa
I just had my csection here and I had such a great experience. Every staff member that helped along the way was so great to my baby, my husband and I. I really got to give a shout out to my main nurse Carly. She was there for me and made me …
Had to take my 18 mo son to the ER after he ate something he definitely should not have. The nurses and doctors were phenomenal and never once made me feel bad or guilty. We were admitted overnight for observation and everyone went above …