(Translated by Google) This is the worst place where I took my Son.
The Dr. is super good but the politics of that site are ridiculous. They change your appointments in their own way and then you lose them because they don’t …
Just run away from this place. It’s almost pointless to even explain the 1 star ranking since they’ll pay for a few 5 star reviews to improve their score.
The worst care I’ve ever received from no call backs, rude front desk that are unprofessional, to the Director who is never available. Won’t be going back and frankly I don’t know how this place is still in business.
I guess the 15 minute grace period doesn’t apply to this place. Good thing it happened during my first appointment because I will not be coming back to this place. I’ll take my business somewhere else
Check my math. There are 7 reviews here, with the following ratings: 1, 4, 5, 5, 2, 2, 2. These add up to 21, which when divided by 7 gives 3. So I’m wondering how Yelp came up with 3.8. …
So it took them awhile to make my first appointment I got my appointment for my son who has ADHD and we went in there and everything seems nice the staff was fine then I had to cancel my next five or six appointments because we have family …
We love it here!! I find all of the staff, administration and providers, to be very professional and pleasant. My kiddo and I boyh really connect with his providers and everyone has been INCREDIBLY helpful, kind, and understanding.
We brought our son to MSA looking for help. We were desperate and turned to MSA for help. 7 months later we are still trying to get him to the level he was at when we first walked in the door. …
I went here when I was twelve, and I know they tried to help me in some capacity, but it was honestly a nightmare. I was put in a group therapy with kids who were several years younger, which was a huge mistake. I wasn’t allowed to talk …
DO NOT TAKE YOUR CHILD HERE! One of the worst experiences ever. Very unprofessional and not equipped to handle our child with ADHD, and what they diagnosed as Disruptive Mood Dysregulation Disorder. He was diagnosed by the medical director …
I wasn’t impressed at all with the services provided here. The group sessions for the IOP program didn’t seem well coordinated, well managed or well supervised by anyone there. By the end of it we really didn’t feel that it helped much. …
The front desk receptionist was very rude, unprofessional and insensitive. The director of MSA is unavailable, so good luck if you have an admin problem. There is not a strong correlation between their customer service skills and mission/vision statements.
After going over several reviews I’ve decided to make one of my own….
We’ve had positive experiences so far. I thought I was going to be late to our first appointment so I gave them a call and the staff was amazing! She was very …
We’ve been going to MSA for a couple of years now. The staff is great and it is wonderful that they take insurance (many in Howard County do not). Sometimes it can be difficult to get an appointment – because they are so popular. I have and do recommend them.
I do not recommend this place to help any child suffering from anxiety or depression. The first impression walking in the door was discouraging from the blinds that were shredded and hanging off the windows to the old worn out furniture and …
I have to say the treatment there is great. But dealing with billing is a pain the butt. you can’t talk to a humane. they don’t call you back. they are punishing my child because I missed paying a bill about 10yrs ago. And i did final pay …
I have been going here for my son for the last 6 years. If there was somewhere closer, I would go there instead. The doctors seem to change often and some are good and some are just ok. All in all they are better than the pediatrician if …
This is coming from a former participant of the IOP. Some aspects of the outpatient therapy were significant. I was able to build upon personal coping skills. I did enjoy some of my exchanged with a few therapists. They were very well-read …
I found this place to be very dishonest. We were told our child would be in group therapy sessions with a licensed therapist for three hours a day. The conversations would be monitored and directed to allow opportunities for the group to …
Front staff is rude and unprofessional. The Dr has canceled on us 3 times in a period of 3 months. No apologies, no effort to get us seen sooner.Worst service provider I’ve ever experienced. Don’t waste your time going there – they will …
Initially my appointment was postponed. I was still ok with that and not having any negative impression. Though the encounter with the staff at the reception was not pleasant, I was ok with that too. But, I was surprised to learn that from …
MSA helped my son and my family. MSA helped him avoid another hospitalization for his depression and cutting. The art therapy program gave him an outlet, and to this day, he still uses art to cope with his emotions. This is a good and …
This place is very unprofessional!!! Run if your child is referred here. The intake guy took literally 3 weeks to schedule an appointment. The front desk lady is Very rude and insensitive like the previous reviewer stated. If you want your …
MSA helped my daughter tremendously. I was impressed that the first suggestion wasn’t medication, so in that sense, there wasn’t a rush to judgment. While in time, my daughter needed and benefitted from going on medication, it felt like we …
I currently have 3 children in treatment at MSA, one for depression and anxiety, one for intermittent explosive disorder and emotional issues, and one for ADHD and ODD. My oldest son has been going for two years, my next son for a year and …
I have never had a negative experience here. They have been thorough and thoughtful concerning my teens’ care. The front staff have always been considerate and kind and the nurse and doctor that my two teens receive care from have been great. I can tell they care about their well being. Thanks.
We’ve had several sessions now for our adolescent — would NOT recommend. The overall impression is a poorly organized practice that prioritizes billing over patient care. …
Called to make an appointment for my son receptionist is extremely rude!!!! thought she had me on hold heard her talking bad about me and called me foolish because it had been more than a year since my son was last seen …
(Translated by Google) This is the worst place where I took my Son.
The Dr. is super good but the politics of that site are ridiculous. They change your appointments in their own way and then you lose them because they don’t …
Policies are ridiculous. Front desk staff are rude and medical staff are terrible.
Rude front desk lady and the therapist isn’t really listening or believing my a hold when he’s talking to her.
Believe the reviews…. They are THAT bad.. Particularly the folks who work in the office. They lie.. They’re rude. Worst ever.
Just run away from this place. It’s almost pointless to even explain the 1 star ranking since they’ll pay for a few 5 star reviews to improve their score.
The worst care I’ve ever received from no call backs, rude front desk that are unprofessional, to the Director who is never available. Won’t be going back and frankly I don’t know how this place is still in business.
I guess the 15 minute grace period doesn’t apply to this place. Good thing it happened during my first appointment because I will not be coming back to this place. I’ll take my business somewhere else
Check my math. There are 7 reviews here, with the following ratings: 1, 4, 5, 5, 2, 2, 2. These add up to 21, which when divided by 7 gives 3. So I’m wondering how Yelp came up with 3.8. …
So it took them awhile to make my first appointment I got my appointment for my son who has ADHD and we went in there and everything seems nice the staff was fine then I had to cancel my next five or six appointments because we have family …
We love it here!! I find all of the staff, administration and providers, to be very professional and pleasant. My kiddo and I boyh really connect with his providers and everyone has been INCREDIBLY helpful, kind, and understanding.
We brought our son to MSA looking for help. We were desperate and turned to MSA for help. 7 months later we are still trying to get him to the level he was at when we first walked in the door. …
I went here when I was twelve, and I know they tried to help me in some capacity, but it was honestly a nightmare. I was put in a group therapy with kids who were several years younger, which was a huge mistake. I wasn’t allowed to talk …
DO NOT TAKE YOUR CHILD HERE! One of the worst experiences ever. Very unprofessional and not equipped to handle our child with ADHD, and what they diagnosed as Disruptive Mood Dysregulation Disorder. He was diagnosed by the medical director …
I wasn’t impressed at all with the services provided here. The group sessions for the IOP program didn’t seem well coordinated, well managed or well supervised by anyone there. By the end of it we really didn’t feel that it helped much. …
The front desk receptionist was very rude, unprofessional and insensitive. The director of MSA is unavailable, so good luck if you have an admin problem. There is not a strong correlation between their customer service skills and mission/vision statements.
After going over several reviews I’ve decided to make one of my own….
We’ve had positive experiences so far. I thought I was going to be late to our first appointment so I gave them a call and the staff was amazing! She was very …
*Do not go to this Center, if you value your child’s emotional well being!”
We were told by someone we respect and trust that Dr. Brett Greenberger, a good …
We’ve been going to MSA for a couple of years now. The staff is great and it is wonderful that they take insurance (many in Howard County do not). Sometimes it can be difficult to get an appointment – because they are so popular. I have and do recommend them.
I do not recommend this place to help any child suffering from anxiety or depression. The first impression walking in the door was discouraging from the blinds that were shredded and hanging off the windows to the old worn out furniture and …
I have to say the treatment there is great. But dealing with billing is a pain the butt. you can’t talk to a humane. they don’t call you back. they are punishing my child because I missed paying a bill about 10yrs ago. And i did final pay …
MSA is doing a very great job. My family is so grateful to from the Drs, Nurse practitioners, coordinator and therapists and all the front end staffs
I have been going here for my son for the last 6 years. If there was somewhere closer, I would go there instead. The doctors seem to change often and some are good and some are just ok. All in all they are better than the pediatrician if …
This is coming from a former participant of the IOP. Some aspects of the outpatient therapy were significant. I was able to build upon personal coping skills. I did enjoy some of my exchanged with a few therapists. They were very well-read …
I found this place to be very dishonest. We were told our child would be in group therapy sessions with a licensed therapist for three hours a day. The conversations would be monitored and directed to allow opportunities for the group to …
Front staff is rude and unprofessional. The Dr has canceled on us 3 times in a period of 3 months. No apologies, no effort to get us seen sooner.Worst service provider I’ve ever experienced. Don’t waste your time going there – they will …
Initially my appointment was postponed. I was still ok with that and not having any negative impression. Though the encounter with the staff at the reception was not pleasant, I was ok with that too. But, I was surprised to learn that from …
MSA helped my son and my family. MSA helped him avoid another hospitalization for his depression and cutting. The art therapy program gave him an outlet, and to this day, he still uses art to cope with his emotions. This is a good and …
This place is very unprofessional!!! Run if your child is referred here. The intake guy took literally 3 weeks to schedule an appointment. The front desk lady is Very rude and insensitive like the previous reviewer stated. If you want your …
MSA helped my daughter tremendously. I was impressed that the first suggestion wasn’t medication, so in that sense, there wasn’t a rush to judgment. While in time, my daughter needed and benefitted from going on medication, it felt like we …
I currently have 3 children in treatment at MSA, one for depression and anxiety, one for intermittent explosive disorder and emotional issues, and one for ADHD and ODD. My oldest son has been going for two years, my next son for a year and …
I have never had a negative experience here. They have been thorough and thoughtful concerning my teens’ care. The front staff have always been considerate and kind and the nurse and doctor that my two teens receive care from have been great. I can tell they care about their well being. Thanks.
We’ve had several sessions now for our adolescent — would NOT recommend. The overall impression is a poorly organized practice that prioritizes billing over patient care. …
Called to make an appointment for my son receptionist is extremely rude!!!! thought she had me on hold heard her talking bad about me and called me foolish because it had been more than a year since my son was last seen …