At Multipli Credit Union we work to make your life easier through better interest rates, fewer fees, and more personal service than you could ever … See more
Read More| Sunday Closed Monday 9AM–5PM Tuesday 9AM–5PM Wednesday 9AM–5PM Thursday 9AM–5PM Friday 9AM–5PM Saturday Closed |
818 N Benton Ave, Springfield, MO 65802
My overall experience with Multipli Credit Union has been terrible. My dealings with Terry Barksdale was horrible. And not to mention I have 4 commercial loans with them and they refuse to give me any more commercial loans. They have been …
Friendly. Easy to work with
Too many negatives to post right now
Good rates!!!😂😀👻 …
Not what I thought…IJS
anyone ever picks up the phone
Always met with a smile
Great customer service
Home Mortgage – the closing was delayed a week with no real explanation as to why.
Friendly staff and wonderful customer service. Just wish they had 24 hour customer service.
Very friendly and helpful answered all of my and my grandfather’s questions and helped with everything. So happy I came here
Very helpful, easy to work with.. always friendly and professional.. makes banking easy.
Love this place! Go open an account…you won’t regret it. They care about our community and they care about me!
Great staff. Very friendly and knowledgeable
Friendly and knowledgeable staff, competitive rates. Definitely recommended for banking and mortgage needs.
Friendly service and slow drive through. You will wait. Otherwise a good banking place.
This bank is terrible. They will do unauthorized transfer to cause your bill not to go through so they get overdraft fees out of you
The employees at Multipli are always very welcoming and kind. They are a great local Credit Union!
When I first started banking with them, I was unconvinced of the service. I am happy to report, that as of 2018, they have alleviated any doubts and have been fabulous to me and my family.
People in line and in drive thru forever but people at desks talking and too busy apparently to step down to teller position to ensure prompt service and satisfaction for people . While one girl works her butt off to help everyone .
Excellent if starting or bad credit, but closed on Saturday’s
The business hours are terrible. Closed on Saturday and if you work till 5pm, during the week, forget it, they are closed before you get there.
STAY AWAY!!! BEWARE!!! If you are doing a home loan, take it elsewhere. The people here have no idea what they are doing. The customer service is terrible. They continue to give me the run around on everything. I DO NOT recommend Casey Cooper to be anyone’s loan officer.
This is a new account and my ATM card will not work still Ive been back to the bank 4 different times trying to figure out whats wrong with my card. Im out of town and can’t use my card to eat get gas or nothing. I wouldn’t advise anyone to use this credit union. I’m 200 miles out of town witn no cash. Thank CU Credit Union
Received numerous messages regarding an upcoming upgrade to their online banking. CU said everything would be down on the EIGHT(8) of February. Nothing happened on the 8th, but their phones, their online services were ALL down on the 9th, …
I have quite a few business loans through this credit union along with our personal accounts. Carolina and the staff have been wonderful to work with. We have been with the credit union over 21 years and couldnt be happier!
Submitted a mobile deposit on Monday, called Tuesday, it’s Wednesday and the check is still not in my account. Very Frustrating. My other bank is such a quick turnaround, think I might completely switch banks.
update: so this just happened…my boyfriend closed his account as we moved out of state. we had some issues with automatic withdrawals not being switched to our new bank and there was some crossover where stuff got withdrawn from this …
Personal checking – folks are friendly and personable. Their website works – which is a big plus over my previous bank. Unlike some banks, they will issue an ATM card without forcing you to carry a debit card on your account.
I have banked with this credit union since 1997. my experience has been great. I love their “round up” program which allows you to build up your savings a little more quickly. I have referred my daughter as well and she has been banking with them for years.
I honestly couldn’t be happier with this credit union. They approved me for a loan even though I didn’t have much credit history, and when I got in a bind and couldn’t make my payment Casey Cooper was a termendous help. He talked to me like …
I never want to get a loan anywhere else!!! Ida makes everything seem so easy, simply, and effortless working with her! She is honest and upfront about everything!!! BEST LOAN OFFICER EVER!!!!
I have always had good luck with this credit union. I get a free cashiers check several times a year and also they print counter checks for me for free. Home loans might not be as competitive, but i havent looked at that for a long time. Otherwise, love this bank.
I’ve been with cuccu for about 3 years. Here’s the scoop, of you don’t have enough money in your account, they will charge you a fee for something they let draft out. If you sign up for courtesy pay and don’t have the money in your account, …
I have built my credit with this place. They took a chance on me with limited credit and short job time at the time. I have since received 3 more loans with them. Their customer service is AMAZING! They give you free cashier’s checks if you …
This place has gone down hill the last few years. I have had multiple loans here in the past with no problem. How ever I came in on 10/24 to get a auto loan. I was told they had no one that could help me at that time, I could fill out a …
Great service, great rates, great people. It can get busy at times but it never seems to take very long to get through. Foremly known as CU Credit Union.
i noticed some negative comments and was surprised. my husband and i have banked with this credit union for 28 years, and have had pleasant experiences in all aspects. my husband noted that people who are mad write reviews and people who …
Honestly they don’t even deserve a one star. We applied for a truck loan and it was the worst experience I have ever had at a bank.
We are going through Casey Cooper for a home loan and it has been a horrible experience so far. He was great until the actual closing of the house. He forgot to have us sign papers, our closing date has been moved 3 times, and at this …
I really appreciate how friendly they are. I didn’t realize how cold and unreceptive my other bank was until I opened an account here. Now I wish I’d been with them from the start, as I enjoy doing business with people who actually care. Quality customer service, decent rates, and very pleasant environment.
The mortgage team was amazing in helping us get our first home! Our work schedules made it hard to get anything done during normal hours but Deborah and Kim worked with us around those times and made things extremely smooth and simple each …
I experience has been less than desirable with this credit union. I have had two auto loans with them. I have had two problems with with my most recent truck loan and one with my first loan. I have went the credit union in person to resolve …
Almost 20 years and now leaving because they can’t/won’t let you know that you have an account that has an issue. Instead they charge you and expect you to just smile and be happy. Go elsewhere and save your headache. And money.
Would give 0 if I could. They set up payment arrangements and then still shut your card off. I have called over 12 times and they just keep hanging up on me leaving me stranded in the snow for hours because they don’t want to answer the phone. WORSE BANK IVE EVER DEALT WITH!!!!
I would never leave this credit union. Andrew is the best loan officer around and works very hard to get you the help you need. He is always super friendly and will get back to you the day you leave a message if he’s busy when you call. Everyone has always been so helpful and getting through to someone on the phone is really easy.
I’ve banked here for over 10 years, used to love it, but the turn over rate is so ridiculous and what used to seem like a family now seems like strangers who dont care. Checks I’ve been cashing for years have started being hold for days, …
Update
Finally was able to get through to the vp of operations and was able to express my concerns. After a nice conversation we where able to get my issues addressed …