Waste Connections is an integrated solid waste services company that provides waste collection, transfer, disposal and recycling services in the U.S. and Canada. Call or click today to learn more about the services we offer!
| Friday | 8AM to 5PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 8AM to 5PM |
| Tuesday | 8AM to 5PM |
| Wednesday | 8AM to 5PM |
| Thursday | 8AM to 5PM |
4822 70th Ave E, Fife, WA 98424
The worst company I have ever dealt with. I can’t put into words how much I HATE this company. Suck a fart Murrey!
they really care about the communities they serve in. great company and great services!
Heather was a pleasure to speak with and very helpful with my needs. Very professional.
Very unprofessional and not willing to help you when they are in the wrong all they want is your money they are rude and disrespectful
Always great service !
Trash doesn’t get picked up and they always have an excuse
Thank you.
As Ever,
Heidi
fantastic service, as well as courteous employees. i’m very thankful for their services.
Happy New Year!
My driver was very courteous and professional today. Thank you.
The ladies that I spoke with were very professional, polite and quick. GOOD JOB1
They will find any excuse possible to not pick up garbage and recycling as scheduled.
The garbage gets picked up but they forget about the recycling and customer service keeps making excuses for the driver and makes it sound like it is my fault
Absolutely one of the worst companies I’ve ever dealt with if they didn’t have a monopoly they would be out of business if I could give it a -10 stars I would
Great customer service! Cynthia was super helpful and very easy to work with.
Thanks Murrey’s Disposal!!
Horrible service!!! Trash cans thrown around and left half full. Broke the wheel of MY trash container (my personal property) as well as broke the wheel off my yard waste tote.
Always appreciated. Thank you
Great company, hard workers. Thanks for everything you do!
This is one of the worst companies in this region. Sometimes they don’t show up. Their times are erratic and they don’t communicate holiday schedules.
Thank you! You do your job, rain or shine, extreme heat, snow. You are appreciated!
Amazing company with GREAT employees!
Jason Sims helped me out by taking my broken can and delivering me a new one awesome worker
Driver is excellent.
They have skipped us again and again. We go weeks in between trash pickups and we only get that if we hound them. This is the worst disposal company I have ever seen!!!!!!
I am a property manager and my complex currently has 6 Murrey’s 2 yard containers and they are the worst I’ve ever encountered. Constantly forgetting one, never knows when they’ll be back, have an order for pickup for 19 days, I call every 2 days and they say they’ll send someone and here we are 19 days and counting.
Garbage drivers drive their 12 wheelers 20+ mph on my dirt road flinging dust everytime.
Love how the drivers wave and honk their horn for my 2 year old grandson. You guys rock!
Driver always picks up on time. Appreciate all they do.
A half an inch of snow and they won’t service. I drive a truck too and I’ve never seen a bigger bunch of babies behind the wheel. Throw the interlock and get it done
Jason Sims was very professional when he delivered my Yard waste can. Great company
There seems to be a problem every week with this company. Expensive service fees for no service.
We have this company and we are missing 3 garbage cans now and they were up to code cans , the garage men took our cans , who’s going to pay for their replacement, not us, I’d rather take my garbage to the dump
Bruce provided excellent service in my neighborhood…now Joe is picking up garbage in our area and provides the same excellent service as well!
Raise our rates for no reason…. and then miss our entire neighborhood for garbage pick up. Garbage everywhere. I wish I could give myself a raise for doing an awful job.
Spent a week prior to moving into my new home to call and set up service. On hold for over 20 min and no answer. Tried business option and no one ever answers ever either. Terrible service, joke of a company. Just read all the reviews.
Over priced, horrible customer service & the driver’s empty half your can, spill trash onto the street. This company is GARBAGE!!
Since when does the “Value of recyclables” amount get ADDED to your bill instead of subtracted from your bill???? I am confused. In any case, $6.92 seems excessive.
Worse service. They keep raising the price for something I never use. They charge you for recycling and trash even if you don’t put them out. Only company in my area..
Can’t get a person on the phone! Such a waste of time. They are quick to charge, but nobody wants to answer a phone or do their job! There had to be another trash service that actually isn’t trash
Impossible to get ahold of! I’ve been calling for the past week and I sit on hold and never get to speak to anyone! So frustrating!!
Our pickup guys are amazing!
Whoever the hell was in the 72nd and 93rd street east picking up the garbage this morning almost backed over a kid even though he was in plain view. License Plate Number C204860. Watch out for this guy’s cause he obviously won’t watch out for you.
My driver is the best 🙌🏽 …
on 5/30/16 My yard waste can was knocked over by your driver . My neighbor saw it happen also when the yard waste container was knocked over by your driver it landed on my 10 gal aluminum g-bage can crushing it …
Awesome customer service!
They get s*** done. Never any issues with pickup.
Sam is very helpful.
The driver who picked up garbage at the Park Place Condos in Puyallup on 2/18/19 is a jerk. I would fire this company if I could but we are stuck with them
They fail to pickup the garbage and then blame the customer. They also charge if the lid is cracked open even after we instructed to leave the garbage if it’s to full for them.
These guys are the worst and have you as a captive customer. If you want service file a complaint with the county and city in which you live. They will be compelled to fix the situation. They have a monopoly and overcharge you for the privilege.
If their truck doesn’t shake the can (they are supposed to) and get all of your stuff out, you are responsible for paying for another pickup. So, they don’t do their job, you pay. Zero customer service.
Not even a customer of theirs and they pull up in our driveway every week and have caused thousands of dollars in damage to our driveway. Been asking them for years to stop and they never do 😡 it’s so bad they have exposed some sort of water line. Idk what city of Bonney Lake will think about that. Idk like to give them -10 stars …
Customer service phone reps all have a snotty attitude whenever I call. They sound like they are 20 years old and act annoyed when they have to explain things
Drivers helpful and polite. Rates are not so bad. My complaint is the neighbors sometimes block the alley so the trucks can’t get thru.
We have to call weekly to have our garbage picked up I don’t know if it’s the driver that has a problem or the whole company together as a whole but man get it together
The smallest trash cans I’ve ever seen. Obviously done on purpose so they can charge you extra when your lid won’t shut. Can’t wait to move away to get a different service.
This company has the worst service i have ever. Seen in my life..ive had alot of different garbage companys ive hired for home srvice but they never do there jobs correctly.ever..i mean ever..i wouldnt recomend this company to my worst …
Our driver stopped and waited for me to bring the garbage cans out. I really appreciated it!
The rules and restrictions this company makes you follow in order to collect your recycling, which you pay for as well as an additional surcharge and they turn around and make money on, is ridiculous. I wish there were competition so this company can go belly up.
My husband saw the recycling man going through our container this morning. He was taking out papers/mail. This is super suspicious and now I’m worried 😟 …
Trucks use mechanical lift to dump cans. Unfortunately driver does not monitor nor get out of truck and collect garbage that falls to ground.
We have had yard waste pickup missed twice in the last year and when we call customer service they are courteous and very helpful. Waste is picked up promptly after call. Thank You!
Constantly have trash and recycle left in the cans and if the lid is just slightly raised you get charged extra. Wish we still had Waste Management as a provider!
Replaced missing recycle bin in short order.
I have had Murrey garbage for 10 years on and off they have always been a great company. No complaints thank you for the services.
46 minutes and counting on hold without speaking to a single representative. I’m a new resident to the area, followed the instructions and filled out the application online nearly 2 weeks ago with no response. Now I’ve been sitting on the …
The only option not like I could price other options
Called over a week ago to have trash can exchange for bigger size and still has not showed up, called and the lady looking over my account said she couldn’t find any notes about a bigger trash can being delivered, poor service and it sucks …
Melissa and Amanda are very nice!! Made my set up experience easy! Hard to find good customer service these days. They care!
Great customer service. Opened new account and exchanged the trash and recycle bins as they were trashed by privious owner.
I have called on 3 different occasion’s now and all 3 time the wait was minimal and I got everything taken care of and they were very polite in my cases
They deliver loads to my work facility and they are a pleasure to deal with especially driver Rob!
Professional and great communication!
It seems that all trash hauling companys are a fly by night business and never charge what they say there going to… …
I feel so bad for the people who have to live with that noise 24/7!
i used to have Service with Murray before we moved.. now that my son Jason Mosman has begin working for them, he has brought to my attention the different safety and accessibility …
Never picked up my trash, despite MANY daily calls. When I cancelled the service I was told it was “city ordinance” and they would be reporting me. I don’t live in the city. …
Absolute horrible customer service. Was calling about my whole neighborhood having their garbage and recycling missed last week. Sat on the phone well over 10 mins. Humg up twice and both times the phone was never answered. I’m sure there would be quick answering if I was paying a bill.
I have tried 3 times to get a price quote. I have been on hold for over 20 minutes each and gave up. This time I have been on hold for over an hour. In my eyes this is their way of saying they don’t care about my time.
Worst service ever.
I work at a hotel in fife and i watch the recycle guy throw styro foam in the parking lot instead of putting it in the dumpster 5ft away.. I called and the guy who called back said ” dumpster must have been full” it wasnt even half full. …
Have been on hold for 2 hours everyday for 2 weeks. Leaving messages got me no where and emails they don’t respond for over 3 weeks. Was told my waste bin would be at my house over 2 months ago still hasn’t arrived.
Murrey’s Disposal is the only carrier on the Olympic Peninsula servicing Sequim and Port Angeles. Knowing it has the market cornered not only does Murray’s gouges customers on price, have lousy customer service but doesn’t even try to …
My review is specifically for Jason, my garbage collector who drives my route. He hasn’t been on it long but has been very friendly, courteous and professional! Thank you, Jason.
Very lazy company. Puyallup is flooded with trash after three weeks of Murrey’s claiming that it is unsafe (too snowy) to come down our streets. However, the roads are clear and USPS, UPS, and other large trucks have been speeding down our clear streets.
Always on time, a good value for the services we use.
These guys work so hard. They are so professional and friendly. Couldn’t ask for a better team to take care of our garbage, recycling, and yard waste. You are appreciated!
Impossible to reach the business office! I need to update my payment method – you’d think they’d make it easy to get their money – but it’s a horrible process. I never did get through either by phone or on their website. Ugh! What a waste of time!!
Never have I ever experienced a garbage service that does not pick up, more than they do pick up. In 4 weeks time, they might come twice, if you are lucky. Avoid at all costs.
Murrey dispolssl has privided our service for more than 20 years and we have never had an issue with them. Whenever a container needed repair or replacement they have responded quickly.
Worst garbage service I’ve used. They don’t pick up extra bags. I don’t care if I have to pay for it – but if I put out an extra bag because the bin is full every once and a while PICK IT UP!
Always the worse customer service but has a monopoly. Canceling anyway! Price gouge: Raised prices in October, then again in January, then the annual “land fill dump increase” . Every quarter it goes up-I didn’t notice the last increase …
My husband Donnie Hart has drove for Murrey’s for 35 years. He represents hard work, integrity and pride in the company he works for!
They don’t show up for scheduled pickups and when they do, they don’t empty all the dumpsters. Then, when you call to ask them to come out again for the ones they missed, they say they will and don’t show up. They’re completely unreliable and have the absolute worst customer service I have ever witnessed.
Heather Kingman was very helpful in setting up my new service. Professional and guided me thru what I needed for my new address.
Can’t seem to be able to pick up on time. and whe they do its only for a couple months and then it takes them another week to come back out and get your garbage or recycle place is a joke
I forgot to drag my recycle bin out for emptying, the nice young lady saw me and backed up to dump my container, very nice!
Chris Kern is my garbage guy, he does a really great job, and always makes sure my lid is closed and he never leaves a mess. I appreciate the great costumer service.
Perfect in how he arrives on time and leaves cans well positioned.
If THEY even bother to respond to this at all, it will be something in reference to some 24hr “information update” time period for their computer’s system to adjust by; that their computer…Bla-Bla-Bla. (or they’ll blame it on sometjing …
Murrey’s is my garbage, recycling and yard waste disposal company. They show up when they’re supposed to and empty my cans. They provide the cans. They consistently do what they are supposed to do.
Keep getting charged overweight fees while I watch 2 collectors dump two houses worth of trash into the truck at once. The can always has standard trash, nothing heavy and I’ve never seen the collectors struggle to pick it up. I find it …
I am sick of every week my lids to my garbage cans are just tossed aside! I have called and made a point to make sure that the lids are put back on my cans. You want us to make sure that our cans have remove able lids, but your drivers …
Almost every week the lid to my garbage can has just been tossed wherever. Recently the lid just disappeared and my son had to go out and buy a new trash can. He thought he was doing me a favor by getting one with a lid attached. The next …
I just want send out appreciation for our Murrey’s drivers they are an essential part of our community and I think sometimes they go unnoticed. I just wanted to share my appreciation for everything they do.
I’m not a fan of murreys. Not only do the guys grabbing our garbade bash in our lids to our old round cans and then complain but they just show up when they please . I get traffic and all that but either show up in the mornings or at noon …
Thank you for picking up the smelliest part of my life♥️
THREE weeks of garbage UNCOLLECTED. Murrey’s is totally unprepared for adverse weather, Hiding behind the veil of “safety” the company has not collected my trash for two weeks and will not collect trash for another week. UPS, FedEx and the …
Cans are emptied on the schedule, cans are placed back where I left them (not tossed about as many others have said). Lids are inside the can… thus keeping them from blowing down the street. If I have “extra” containers they are emptied …
I’ve been a customer for years, and recently upgraded to more bins and added a dumpster. They have great rates. The customer service is pretty slow to respond but generally positive to deal with.
Criminals…. If you cans aren’t snapped shut , they charge you $5.00. They call it ” overflow” even if there’s no bags …. I called to resolve the matter and ” he” treated me like I was the one lying , he was telling me he trusts his …
Chris Kern is my husband. He works for Murrey’s Disposal, is a hard worker and enjoys his job. Murrey’s has a very safety minded culture and provides him a great opportunity for a career.
Driver’s miss pick ups a lot of the time. Supervisors have to tell them to go pick up yard or recycle. Supervisors have been very nice about it. Driver’s don’t seem to read the route cards.
If I could give zero stars I would. This is my third time calling with a complaint 1 time because they missed our entire neighborhood, 2nd time I called because they left 2 bags of garbage in my can for 2 weeks in a row. And today because …
These idiot drivers fail to empty my cans almost every other week!!!! I have to keep calling and calling to have them come back out!!! I have payment set for automatic debit so I never miss a bill, even so, they fail and fail and FAIL to do their job. Custom service people are very nice though.
I live on the Key Peninsula and our guy Sean Slater is an amazing garbage guy! Super kind and helpful! I have had a very amazing experience with this company!
Pickups are on time & cans are almost always completely emptied.
it took me months of my own investigation to find out why I paid a bill and the company insisted and harassed me about no payments! even cutting my service! i went through several customer service people until I found out how this was …
So far, they’ve been our disposal company for 5 years. No complaints here!
We have a difficult start to navigate. The team you have does a great job!
They offer good services my complaint is there rollout service you pay for or inquire about and they tell you they can’t offer the service because your house is not close enough to road but isn’t that the point for the service to have …
I wish I had read reviews prior to initiating a service with them. Customer service is a joke. Prices were increasing too often. Service was hit or miss. My trash was forgotten a few times and when I called to get my trash picked up they …
Last year they picked up our Xmas tree for free and disposed of it. This year (like last year) I cut the tree in half to make it easier for them to pickup. Come to find out on my next bill I am charged twice for a “tree fee.” Apparently I …
Great service every week. Thank you to our driver!
Murray’s provides the worst customer service in the history of any business I have ever worked with. We are having a huge sale at my deceased mothers home on Saturday and we contracted with them for a dumpster to be left there until the end …
The driver is always helpful and nice. I’ve never had any issue, other than maybe small pieces of paper. The trucks do leak a fair amount of fluid onto my black top, but it doesn’t hurt anything. Keep up the good work.
They pick up when they want. It’s so irritating! I work for a business and they just don’t pick up our recycling all the time! Then I have to call and they say oh your can wasn’t out when it was out the entire day. I’m assuming the people …
Today i saw the Key Peninsula area Murrey’s Disposal team do something I’ve never seen a garbage company do. They noticed my neighbor forgot to bring his can out. Instead of just going on his way the driver got out and walked down my …
You always hear stories of the friendly trash man. Well, this is not one of them. Standing outside letting my daughter watch the garbage truck and the guy says to me we need a bigger bin if we’re going to have extra bags all the time. This …
Always on time, and even if I forget my garbage they pick it up on the opposite side of the road after I run out in my pj’s!
Thank you public workers, we appreciate you!
Great friendly drivers. The few experiences I’ve had with the customer service has been prompt and courteous. Price is cheaper than where we use to live and the spring cleaning event is a nice extra
We have always enjoyed top notch service from Murray’s. They are timely and responsive to any changes we request. Their state-of-the art equipment helps their employees prevent injuries. The collection containers they provide are robust and reliable. IWe find their drivers to be courteous and helpful. Thank you Murray’s staff !
Holiday garbage pick-up posted as 12/29 a day late. It’s now 12/31 my entire neighborhood is flooded with trash. All because Murrey’s can’t honor what they are promising their customers. I’ve gone a month without pickup with the expectation …
I have been working from home for the past year and my desk is set up in my front window. I always look forward to trash pick up on Tuesday, Jason Mosman always looks for me and gives me a smile and a wave. Friendly professional service!
I been calling everyday trying to get a couple 40 yrd roll away trash bins and haven’t heard back in a week. Can’t even get pricing no response at all. What do I need to do?
Murrey’s has provided great service to my family for years. The employees are courteous, professional, and the drivers take are always very cautious when my kids are out playing in the neighborhood. I regularly see Murrey’s listed as a …
Sean Slater has been an incredibly hard worker and goes above and beyond for those he services. His service has been greatly appreciated over the years! He takes great pride in his work, his team, and his dedication never wavers. Thank you Sean!
My recycle bin didn’t get emptied completely (75% full and nothing jammed in as loose boxes were still on top). I called Murray Disposal and was told my only option would be to pay $12 for them to come back out to dump my container again. …
I see allot of negative reviews about not getting garbage bins delivered in a timely manner. We called yesterday said 1 – 5 days they delivered them today. Have always had good customer service.
Murrey’s is awesome, anytime I’ve contacted them they get back quickly. The drivers are courteous, timely and never missed a pickup.
Things were fine up until the company all the sudden,they can’t get through driveway. This results in missing pickup. Nothing has changed,and they now say they refused to even try to pick up so their solution is walking your cans two blocks …
I live at 1211 4th Ave sw. A driver named Josh went out of his way to help me load some yard waste into my can. He didn’t have to but he got out of his truck and put in the work. I can’t express how awesome that was. Thanks again man for the help!!!
Terrible garbage. Garbage is exactly what this company is. They should throw themselves away. About to cancel service and just go to the dump. They send me a cancellation notice 2 days after I pay the bill and 15 days before it’s actually due. Huge waste of money.
Love how Murrey’s communication process & thinks of safety of workers & customers when necessary
My friend Alec Maurer is a courteous and professional garbage Driver. He works hard to provide efficient and safe service. Murrey’s provides him a great career opportunity serving the community.
5 stars 🌟 Issac L Customer Service Manager!!!!!! I had an issue and let me tell you Issac L. took care of not just me but my family. You truly shined today in getting my garbage picked up after not getting anywhere with my case, You!! …
Fantastic service out here in Clallam County. Nancy in the office is super sweet and very helpful. The guys in the truck are very polite, they drive considerately, and the prices are completely reasonable.
Am in the process of setting up service and like most others, the experience is horrible. Old tenets cans were still here so I called and set up new service with larger can. I was told that cans would be exchanged in 3-5 days. A week later …
Hard working friendly drivers. People don’t give these guys enough credit for the service they provide us. Just saw on Facebook that they are teaming up with some local police to watch out for suspicious people and activities in our …
Within 3 weeks they broke two trash cans, first a lid then 3 weeks later on another can they broke the rim have way round. Called customer serivice and plenty of lip service. I asked for a ten dollar credit and said good by very long winded …
They could not pick up my garbage because of “inclement weather conditions”. There isn’t a single flake of snow on the pavement. Absolutely pathetic! I live in Orting & work in Seattle, yet I was able to make the 70+ mile round trip commute.
I am so impressed with Murray’s! They have been so great but especially this morning when I completely forgot to put our trash on the curb. Our driver got out of his truck, drug our can to the curb and emptied it into his truck! I yelled …
I appreciate their work that they do, but I wish they would pick up trash that falls out of the garbage can onto the ground that is caused by the motorized garbage emptier. I also wish they would pick up garbage cans when they fall over from the mortarized dumpster. I would definitely give a 5 if they did this.
Terrible customer service. They do not care about you as a customer because they have no competition. When called they are rude and will never do anything nice for you, instead saying that if they did that for everyone they would be out of …
Service (garbage pickup) has been inconsistent. We have been missed for 2 consecutive weeks, and they have promised to catch the missed stop, but have not shown. Tried calling into the office several times – was caller # 45 – don’t have …
Prices keep climbing. Fees on my account that are not congruent with my situation. I have an outside camera on the front of the house and can see and prove that my cans were not overflowed, no bags on the side, but still get charged. You …
Absolutely horrible. It’s almost unbelievable. They missed three garbage pick ups on our street. The first two I totally understood, with the snow and all. However, by the third missed pick up, our street was totally clear…..the only …
I appreciate the driver and how he puts the containers back in the upright position. I understand how hard the drivers work and all they have to do each day. It’s always nice when he waves back. Barry and Renee
We have a great driver! They always pick up our extra bags and we often have extra bags. Thank you Murray’s for being so great. 😊 …
Had my credit card cancelled due to being compromised. Called Murreys to get the new card entered and make sure all payments were caught up. Kateland helped me out by not only walking me through the whole process, but taking her time to …
They cancelled service 2 weeks ago due to inclement weather, there was a couple inches of snow, so that is fine. It is now 2 weeks later, they still haven’t picked up any recycling and the entire neighborhood has boxes of recycling sitting …
I have a great driver who is always ontime and always friendly.
Great customer service when you call. The Truck left several items in the can. When I called they apologized and told me that the truck would return that day or within 2 business days.
What can I say…. Terrible
Friday. Murrey did not picking up my recycling so I called at 11am and was told the the drive would come back to get it. …
I never have had issues with Murreys, they’re prompt and courteous. If my kids are outside playing the waste collectors always drive safely and wave and honk their horns for the kids. They also answer questions even as they pick up your trash. They are great!!!
We contacted Murrey’s three weeks prior to moving (staying with-in their service area) and were assured that our garbage and recycle would be taken care of at both our old and new addresses. Our garbage and recycle pick-up day was the day …
The driver collecting garbage today was quite professional and conscientious. When putting the can back down the arm knocked it over on it’s side. No big deal, but the driver got out of his truck and set the can back on it’s wheels before continuing on. Pretty cool!
I really appreciated the friendly and responsive interactions with Murrey’s Disposal. Kirstin and Kayli went out of their way to ensure the frame, box spring and mattress were picked up despite all the delays due to snow. Thank you so much.
Horrible service keep nagging the disposal company about picking up my garbage!! It’s better that people have there own garbage picked up then with this company. Was advised my bill would be changed for missed pickups but it never happened …
Great dependable and on time service week after week. Thank you
one of the highlights of my Autistic son’s week is garbage day. The one day we missed the truck(s) upset him so much, we called to see if they were in a nearby neighborhood so we could still catch them. Murrey’s, specifically Heather K, …
I called over two weeks ago to arrange for them to get my cans from my driveway not roadside. I have mobility problems. The lady I spoke with was very helpful and said they would talk to the drivers and that there was an extra fee for this …
Mulvaney made our experience great! Kindest garbage man we have ever met and the kids love him too! They hop up and down outside to see the “big truck” and he always cracks them up. Give this man a raise!
I would like to compliment your driver Corbin Belts. He went above and beyond. He saw my elderly mother struggling to get her garbage can out to the curb and he was courteous enough not only to get out and help her but he also returned her …
Terrible customer service. If you order a bin they tell you 1-5 business days. Expect it to be closer to 10. It’s happened both times I have requested bins. Also, they seem to not care about responding to emails. On the plus side, the one …
These 5 stars are exclusively for Rachel and Murreys. Appreciate her human touch.
This company damaged my garbage can surround and then refused to pay for it. They called it normal wear tear. The surround was less than a year old. They are the only one that goes in there with heavy equipment. …
I am writing a review because I needed to call customer service for a problem and was dreading it. In the past, my calls resulted in long wait times and ended without satisfactory conclusions. I have not called in quite a long time. My …
When looking up Murray’s Waste Disposal, to locate the website for our weekly schedule, I noticed that they had so many negative reviews. I feel the need to report my service honestly, and it has not been perfect but nothing ever is. The …
We recently moved from California to Puyallup and have found Murrey’s Disposal Company a top notch company. I had great experience setting up my service, offering good advice and support. I want to especially thank Angie, one of your …
We’ve had several issues since we started service a little over a year ago. First they started missing our recycling. They missed it like 3x in a row without bothering to do anything, so I had to call and demand they make up for the missing …
Kevin Cruze is so helpful and professional. I work in management and customer service and I would say they have a top-notch employee there. He was very knowledgeable of their products and services he made sure that the needs I expressed …
I’m handy caped and pay a boy to take my cans out. Something happened and he didn’t do it today. I was trying to get can out the garbage man got out of his truck and took them out for me
I had Kevin help me with a problem with my bill. I sent in a check and dated it incorrectly so it caused a problem. Kevin got right on the problem and got it taken care of. He was very very helpful very present very friendly and very professional. He is the perfect customer service person. Thank you so much . Mrs Abra
Murrey’s Disposal has been a consistent, professional & responsive company for our family for 4 years for garbage, recycling & yard waste. The drivers are friendly, the customer service reps are knowledgeable & helpful whether it’s regarding a missed pick up or a weather related issue. We appreciate the great service!
We get our trash pickup weekly from Murrey’s, have for about 20 years. Our autistic 12 year old son was heartbroken when he missed seeing the Murrey’s garbage truck drive through our neighborhood a few weeks ago. We called their customer …
The driver was so courteous when dropping off the dumpster. He made sure it was exactly where I wanted it. All the directions for opening closing Etc we’re clear. Great customer service on the telephone placing the order. We’ll deal with this company again with no hesitation.
I called Murrey’s Disposal this morning with a couple questions re: my residential trash and recycle account. After very little hold time, I spoke with Heather. A review of my account showed one small wrinkle which was ironed out without …
I have commercial service with a awesome driver, Greg! He is extremity punctual, does a great job cleaning up around the can if needed, very cautious driving skills, respectful of our property. Very kind and friendly and makes sure …
Been very frustrated with these people for years now. They charge $5 if you bring out your own cab alongside the ones they provided. Considering how much garbage we had from the holidays I put the extra can out expecting a $5 charge. They …
First experience with this company has been horrible. Got service started on may 7th never received my yard waste can. Have contacted them 3 times now heard 3 different stories all which end with you will have by the end of business day. …
I would like to make others aware, in case you are dealing with a similar situation, that Murrey’s Disposal has been charging us overages nearly every week.
The overages started in Dec 2019 and have been consistently accruing. I received …
I have had Murrey’s Disposal for about a year and find their service to be 5 star. I worked with a customer service rep, Kirstin, who was very friendly, upbeat and made the whole process very easy. My garbage is always picked up and I appreciate their services. Thank you!
Alec Maurer was servicing my pickup area when he noticed me flying down my driveway with my garbage cans on my truck. Alec waved me on and waited patiently for me to pull up, offload my cans and he took it from there. I appreciate the …
Thankful for our new drivers the old one was a jerk and would speed through the road because he had a bad day or knock over the cans. You can tell a bad experience from a good one and weve had the best drivers since the turnaround appreciate our drivers!
This place is amazing. They have taken care of my family for years now. Construction debris boxes, yard waste boxes, storage boxes, and the weekly cans. Aside from what they offer they’re very clear on how to put out your cans, how full …
When I first called to set up my services Kirstin Pavalunas was the employee that answered. She quickly and efficiently got my services set up for my address. Anytime I’ve had any questions about my services all it took was an email, and …
I have had multiple situations over the past year where I’ve had to reach out with random questions to customer service. Terrie H. has always responded to me very quickly and has given the most gracious and above and beyond customer …
Denise Stamper works in Customer Service and is an excellent employee.
She represents the company well because she listens, helps and has sympathy for what the customer is experiencing. …
Good customer service. I reported online that I was having trouble accessing the app and they reached out to me. It turned out that my address had been improperly loaded into the system, an issue that they quickly resolved. I was impressed by the fact that they called me and seemed genuinely concerned with me as a customer.
They keep missing my trash! Recycling gets picked up but the trash is being treated like the recycling by getting picked up every two weeks instead of one week. It’s getting annoying bc I have to keep calling them and it seems like they …
Good service. Only have missed one recycling pick up in 1 and 1/2 years
This company has always been friendly and helpful. Our serviceman is very friendly and efficient. I have lived in places where the servicemen are not helpful and will leave garbage behind, but Murrey’s will take all the bags. It is a reasonable price. I recommend them.
We appreciate our garbage driver!!! Thank you for all your hard work.
Murray’s has been my garbage, yard waste, and recycling service for 10+ years. They’ve always been on time and consistent. Recently, my family moved and worked with Kirstin in their Customer Service department…she made the whole …
Good service, but don’t be a day late on your bill they’ll be calling, sending multiple emails, even threatening to terminate service if your a week late on your payment. In fact they sent me 2 emails on the day before my payment was due. …
My garage man/woman and recycle are great. They work really hard and I wanted to thank them. I live off of 104 and 63 and canyon and some snow days put them behind. It makes their job hard. And they still do the job friendly. Kudos to them ALL!!!
It’s unfortunate when an area is contracted with a garbage service and you can’t hire another company to service your area – businesses get lazy and the residents seem to get the short end of the stick. We had some poor weather recently …
Nels, the driver, was so polite when i inquired about the cardboard box pick up time. He cheerfully said he would take care of it right then and there! He was very pleasant and he had such a positive attitude. I cannot credit him enough. He certainly represents Murrey’s Company well. Thank you.
Our garbage is always picked up on time, and if there is going to be a delay they always let us know. Dealing with them has always been easy.
Update: Although the issue still happened they did make it right and didn’t charge me. Upping my review a bit. …
Moved started new service had some confusing over whether there were bins on site a little confusing because it’s tripled. Suzie was amazing, great customer service …
The service is appreciated, knowing of the difficulties and conditions that need to be overcome in order for the driver to perform their job.
I’ve never had an issue with murrey’s. They are always super quick to fix any issues like needing a new garbage can or having an incomplete trash pickup (happened only once). Not sure why these guys get such a bad rap! I have never had any …
The service we receive from Murray’s is great! Always on time and efficient. Friendly drivers.
It’s been three years and never had any problems. They are wonderful.
My pickup was January 3rd. Over night the snow on my property melted and several inches of water accumulated around my garbage can next to the street. When I came out to retrieve the empty can I noticed that the driver had moved it out of …
I have always had great service. My garbage man has always been friendly when I have seen him. On time awesome 👌 service …
I realy appreciate these guys! These guys always pick up what I don’t want. Regularly! I never hear them complain, and they seem friendly. On occasion, when Im around , they drive up to grab my garbage, I wave at them and they wave back, with a smile. Thank you all at Murrey’s!
Daniella is the best customer service rep I have had the pleasure of speaking with. She goes above and beyond to make sure that people get taken care of. Highly pleased with her professionalism!!!!!!
Very lazy truck drivers and very unproffesional and rude office representatives. nothing about the family business id here just another one corp that is trying to bea mean and screw people on extra charges. …
Failed to perform scheduled recycle pickup. Emailed that night, no response. Emailed 4 days later, still no response. I finally get an email 2 weeks later saying I can leave boxes next to the bins on the next pickup. I did…they weren’t …
My garbage can fell into their garbage truck when it was picked up. I contacted them and the had no problem replacing it, the issue I have is they said there drivers that drop off cans have strict schedules and the soonest it can be dropped …
Never picked up yard waste and I have tried all week to call and can’t get an answer.
Patient driver and a good driver getting in and out of the small area he has to position his truck for my pickup.
Thank you to him , I never take him for granted
Jean
No garbage pickup for an extra week and recycle two weeks extra during the holidays
The ice storm i understand but they could pickup on Saturday. My cans are full when its pickup day so what am i supposed to do.
Great service! Love the reminders from the app, customer service (and calls ahead if they need to reschedule due to holidays or weather) and courteous drivers. Thanks, Murrey’s!
At least 5 times a year they fail to pick up my trash. They have not been here the last two weeks and claim someone canceled our pickup… for six homes? Would like the name and number of the individual that canceled six homes…
This company will deny your payment blame it on the bank if you wait til last day to pay then will come get your trash can and expect you to pay to get it back They charge various prices to return trashcan blame the bank but the bank isn’t …
Recycling gets picked up twice a month.. in the past 4 weeks that have missed my recycling but have picked up my garbage. My whole neighborhood gets their recycle picked up but our house.. then I call and they tell me they won’t be able to …
Every time we get even a bit of snow, they refuse to collect the garbage. Maybe they should call the garbage providers in the Northeastern part of the Country and see how they manage to do it 🙂 This company is terrible and as customers we deserve better options then this useless monopoly!!
Daniella was so polite, kind and cheerful! She helped sort out a billing issue I was experiencing and was even able to correct the problem in time for our next service. Wonderful customer service!
These guys have a monopoly and they know it. They constantly overcharge and have the most shady business practices. Last month they canceled my service saying that I didn’t pay for June randomly in October even tho everything else was …
I want to know why your truck drivers can not do a better job of making sure the lids are closed after they empty the receptacles. I swear I could do a better job. Tired of going out in the rain to close them. I am seventy and have a steep driveway. A disgruntled customer.
Started service for New House in Tacoma. Still no waste cans to Be delivered.
BUT!! !
Thank You David, as busy as you Are for stopping for me. And going out of Your …
Zach stopped by to pick up my recycle and I wasn’t quite ready- he jumped out of his truck and helped me get my cardboard into my container. Hard to find folks who go above and beyond the call of duty, but Zach is one of them! Appreciate the great customer service!
Thoughts:
Pickup extra garbage in bags due to weather skip. So far, only skipped garbage pickup once in 2yrs at current address for unknown reasons. Other times due to …
Shout out to the hard working woman driver for today’s service. Thank you for getting out of your truck going an extra step to ensure all waste was picked up! Girl Power!! much appreciated!
Absolutely amazed by how involved with the community this company is. Going above and beyond more often than not in a variety of ways. Neighborhood hands on clean ups and park beautifications. They build bikes for kids and I have …
First experience with Murrey’s having moved into Puyallup and it’s been bad and frustrating. The cans were already here but when I signed up I choose a different package. They set up times to pick up the larger container with the idea …
The lady, Bobbi Jo, had helped our household with reaching out to her dispatched drivers and had them pick up our bin. I had forgot to put it out the night before and she was able to help. Great customer service and very helpful.
Big thanks to company management. You failed to pick up the extra garbage last week. We called last Friday; we were told you would pick up that Friday or Monday. Your company failed to meet that commitment. Called Monday afternoon you …
Pick up is hit and miss. Over the past 3 years I have to call to report a missed pick up almost every other month even though my neighbors gets picked up. I had to have my internet line fixed because 1 driver hit it and never said anything. …
Daniella was really pleasant to talk with! She answered all my questions and helped me get everything set up. She made it such a smooth and easy process. We have been using murreys for almost a year now since we moved and haven’t had any issues with them so far!
Teresa was so helpful. I had tried 2 times to have our new garage can delivered as it kept getting to the wrong house. She worked with me to insure that the can we needed would be delivered. Thank you Teresa for you help. You are so amazing.
House Garbage removal Driver.
Randall Dr NW Gig Harbor. …
Our recycle hasn’t been picked up for a month due to holidays and bad weather. But this week, we were supposed to have it picked up. Trash day came and went, and our neighborhood’s recycling carts were still full. Another day came, and I …
Danielle was extremely helpful to me! I called in to add myself to my husband’s account, and she gave me the top down information about Murray’s as a “new” customer, including how to use the app, that there even is an app (?!), how to set …
This is the second time within a months span that they missed our garbage bin. First time was an untouched garbage bin and today it’s both trash and recycle. Why is it that my neighbors to the left and right of me both receive complete …
Stephen is the best garbage driver! He goes out of his way to wave or honk at the kids in the neighborhood always bringing a smile to their faces. He always makes a point to help his customers or answer any of their questions even when …
I have had excellent customer service from Daniella, Dawnelle and Danielle. Each have provided thorough, detailed information, instruction and clear communication on the service set up, questions, special/bulky pick ups, account closure, …
I called the office in regards to pricing of upgrading and the representative that assisted me was so informative. Her name was Bobbi Joe. She was so enthusiastic with her voice and just cheerful when she answered the phone. I told her …
Quick to cancel service the week before Christmas blaming weather. Trace of snow is not valid reason to cancel service. Roads were in great shape… school activities were not canceled. Concrete and dump trucks were operating safely. Seems …
I have used Murrey’s for a couple of years now but just had the best phone call with their representative Daniella. I called because I was very confused by my bill and she took the time to walk me through each line and made sure that I …