My Family Dental (OH)

Dentist, My Family Dental

My Family Dental takes pride in serving their patients like family See more

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My Family Dental (OH) Reviews ( 107 )

  1. I called to make an appointment and Lisa was very friendly and answered all of my questions. I’ll definitely be coming to this office in the future.

  2. The absolute worst service ever. The Dr. was so unprofessional, he didn’t say ten words and his demeanor was if I was bothering him by being there. Not sure how they are still in business..

  3. I had a great experience that got me in the same day and took a tooth out that was causing me pain.I really appreciate how nice the staff and doc were.

  4. Be a better place if they had a new EFDA. Also, expect to be told you need a root canal every time you go.That’s all he cares about is $$ my advice to everyone that is a patient there, find a new doctor lol

  5. Excellent service and nice cleaning. All of my family have been going to this location for years now. Highly recommend it. Cleaning by Amy RDH was great. Highly recommend. Five star.😊😊 …

  6. Minimal service. They will not fill cavities on kids, forcing us in two additional appointments with a pediatric dentist. Equipment is in disrepair. Hope to not return

  7. I love this dentist office and staff
    I have had really bad anxiety over going to the dentist and the staff and dentist were very kind, calm and understanding with me. They really took the fear of going to the dentist away.

  8. My experience was really good. I wasn’t there all day, timing was great. They took the time to go over everything with you. Everyone in the office was courteous. My daughter had the same experience.

  9. Everyone is so friendly. They act like they remember me and that makes me feel very welcome. They are also accommodating if there is a cancellation and will reach out to see if you want an earlier time slot.

  10. My experience was very good. I was nervous, but the staff and Doctor were very informative and very friendly and helpful. I won’t go anywhere else now.

  11. I wish I could give them ZERO/dislike sign. They lied for the price and sent me bill later. When I called them rep was so rude sounds like I will send your balance to collection bla-bla-bal. Never explain me what exactly happened. at least they should have good manner to talk with the customer and explain it. Hope they will improve

  12. If I could give it lower than 1 Star I would !!! This place is horrible !!! It used to be a nice practice when it was owned by Dr. Smith .. But since he sold it several years ago to another Dentist it has really gone down hill in my …

  13. The office is very helpful and kind to me and my family. They make sure I’m not in any pain when I’m getting my teeth work on it will keep coming back here for all my dental needs.

  14. I went in for a chopped tooth and ended up needing a root canal. They were able to do the work right there and then, instead of making me make another appt. Everyone was so nice and constantly asking if I was doing ok. Nice reassurance!

  15. Never again my wife was told she had 4 cavities and got a Second opinion and they told her she had none.. they told me I had 6 cavities before she got her second opinion. I had them do the work in December 2016 and have been back 5 time. That’s why she got her Second opinion can’t trust them

  16. It was horrible. The doctor only said about ten total words to me- horrible bedside manner. No face to face conversation at all. They were supposed to call me with the cost of the remainder of the work. They never called even after a …

  17. This is a cheap place if you do not have insurance! However the cleaning itself was a total of 8 minutes! Everyone seemed very rushed during the entire process. I believe they may have also double booked someone during my time slot. Not a thorough cleaning, but the x-rays were free so I know I do not have cavities.

  18. The staff is very rude an ghetto. I been going there for a year, and they always got a new doctor. I had a crown put on paid $400.00 out of pocket after my insurance and my gums are swollen an bleeding daily. I went to another doctor an …

  19. I thought the staff are so friendly and took time to stop and check on me . I saw a few people walk in and the staff know them all by first name sumthing not easy to do when everyone is making a mask. They tryes very hard to get my insurance on the phone . And they take almost all insurance..

  20. The dentist is one of the honest person I’m met the office personnel is friendly and there knowledge
    Of dental,procedures was a great help to me. I have bern going to this dentist for 12 years and have no reason to go anywhere else

  21. I was impressed with the level of courtesy & care ; the entire staff at My Family Dental; including Dr.Sharma, understand the true meaning of being of service & are professional in their approach to patients dental care.

  22. Every appointment I have ever had here has been a great experience. The staff and Dr Sharma are very attentive and wonderful. I highly recommend My Family Dental in Reynoldsburg !

  23. It can be a little annoying waiting for the doctor, but I understand because it is a small practice. The staff is polite a d very professional. I have had 8 fillings and a root canal done here with no issues

  24. Excellent customer services. They contacted me one my first appointment about cancellations letting mw know I can come in early, they text me hour before my appointment for reminder.

  25. The dentist was terrible!!! He was so rough on my mouth and had no consideration for the pain I was in. I had an extraction and two crowns and he was did a terrible job. I had to keep coming back because he messed up. I will NEVER go back …

  26. New Patients BEWARE!!! i went in for a cleaning with my teenage daughter, and they didn’t do there due diligence in checking my insurance history and ended up charging me for services that were not needed. i was sitting in the waiting room …

  27. I went here with my fiance and I would have to say that the staff, dentist and dental assistant was very polite,informing and fast during my first visit. However, once I was scheduled for my follow up visit same day as my fiance’s who was …

  28. The work is not done very well. A crown I had placed came off after the cement wasn’t mixed properly. I was told that I needed fillings but got a second opinion from another dentist who said I was fine. I spent almost 4 hours here for my …

  29. I have never been to a dentist that didn’t cause me extreme pain until I went to My Family Dental. Every one is friendly and make it a great experience. Lisa was very kind and patient with me. I would recommend My Family Dental to anyone who is looking for a dentist!

  30. My family has used Dr. Sharma for 5+ years and he and his entire staff have always been honest, personable, and very efficient. I would highly recommend him.

  31. My Family Dental is a perfect choice for your dental needs. The staff is honest and upfront about cost, service and the process. They treat you like family!

  32. My wife have an appointment for deep cleaning and I personally went to the office and told receptionist she want to do whole deep cleaning at once or don’t want it. I got to the appointment and receptionist charge me $118 copay w/o …

  33. The dentist and the staff are good, but the billing is terrible. Every time I went there I was told I had a new balance. I paid it every time, but I knew something was fishy. It never mattered how much I paid, I was always billed for more. …

  34. My husband & I have been going here for years,but the office turnover is a lil much! We love the Denist! But 2.5 months ago,I had to have the rest of my teeth pulled! Anyways,I’ve been wtg and leaving messages,no return calls! Only to find …

  35. Update…apparently short staffed means short service as well. I understand that hours are limited but if a patience has an emergency issue due to service done at your office and make them wait to be seen, loose work AND have to find an …

  36. I Had a Root Canal Done and I felt good to go to work and I have been going to them for a long time. I like the staff and they made me and my family feel welcomed! I have had a lot of bad dentists and I have been with My family dental for …

  37. Great staff…always professional and polite!!! And I Looovve Dr. Sharma. He is always pleasant and he has a warm and friendly vibe about himself. He makes me feel like an individual he never makes me feel like I’m just another patient.

  38. I have been a patient for this dental clinic since 2016, but in my recent past visit, I was kind of confused with the receptionist asking me deductible the second time for deep cleaning which I paid on my last visit. I think it is patient’s …

  39. I was a walk in patient wanting service immediately for a cracked tooth and root canal that was giving me a lot of pain. They fit me in the schedule the same day. They were kind, and professional. They completely explained the process and …

  40. The staff is amazing.They’re hard worker. I got Extractions, Deep Cleaning , Filling, and Root Canal done,I didn’t have any pain after any of the procedure.I would recommended all friends and family here. Dr. Sharma is a very cool laid back kinda guy. The ladies at the front desk are very friendly and loves there jobs.!!

  41. If you are disabled and on a managed care insurance plan do not go here. After saying they don’t take my insurance a repeptionist called and said they did but had never heard of it because its a special type of insurance for those with more …

  42. I really really hate going to the Dentist mainly because keeping my mouth open for long periods of time is very uncomfortable for me along with the sound of drilling inside my mouth. …

  43. Was experiencing dental pain. Dr. Sharma worked me into his schedule to perform root canal the same day of my appointment. Getting rid of the pain was a great relief; his compassion and skills were greatly appreciated. Everyone on staff were professional and considerate of the pain I was experiencing.

  44. The last time I went to the dentist was pre-COVID (due to what was going in it was hard to get into anywhere unless it was an emergency). Now after COVID I did over here the receptionist explaining to another patient how things have been …

  45. My Family Dental is a great place, great atmosphere, the service is great and quick and the dentist help you feel comfortable/warm/welcomed. I was recommended to this place by a family member. I was once serviced by Carl, who is one of the …

  46. Billing dept is horrible. 2 years later…I’m receiving a bill???? My husband and I pay our bills in full…When asked what the bill was for she could not explain it and I questioned her… she got irritated and hung up on me… needless to say, my family and I are moving. Wonderful dentist but horrible office staff.

  47. I have been going to this office for years. They are always great to work with and never have to wait for any length of time. I am very comfortable with everyone in the office, which is good since a dentist office has never been my favorite place to visit🥴 …

  48. Since Dr. Sharma has taken over the practice I have had nothing but wonderful experiences there. My girl Brittany at the front desk is always friendly, helpful and detailed about our insurance coverage and out of pocket expenses. The staff …

  49. After recently moving to the area, I selected My Family Dental as my new dentist. I received an appointment quickly. The staff was very helpful and Dr. Sharma was extremely nice and knowledgeable. I would recommend them to anyone looking for a new dentist.

  50. I really had a wonderful experience at my family dental, everyone was very professional and really welcome you with open arms. There’s a guy named Mr. Carl Radcliff that works there that really helped my procedure go very Pleasant. Before I …

  51. I have been going to Dr. Sharma for several years now and I just LOVE this Dentist and his staff are awesome !! I have ALWAYS felt very welcomed and the kindness and concern of this office is the BEST I have ever experienced as well, I’m 63 …

  52. Very good experience , staff was polite and caring. There was actually no waiting time, which is rare for Dr visits. Dr Sharma spent lot of time explaining my results of the tests. I was very pleased with the visit.

  53. Super friendly staff, always willing to help; always greeted with a smile. It is not like your usual dentist in which you wait hours just to be helped. Appreciate all the staff there and I’m always glad to go back. Thanks Dr Sharma

  54. I had some extensive dental work, and then received my dentures. I found the staff to be very friendly and professional. The doctor was very knowledgeable and Karl the assistant could not have been any better. I recommend them to anyone in need of dental services!

  55. Adding a quick review to say thanks to the My Family Dental team(Dr. Sharma, Abby, Andrea, Carl, and anyone else I met and don’t the remember the name of there)! I had a root canal and crown done today. I shopped around for affordable and …

  56. Super friendly staff, excellent service without much wait time, knowledgeable and experienced dentist (Dr. Sushen Sharma). Very accommodating and pain free dental visits. Highly recommended!

  57. Dr. Sharma and staff are the best. Professional and talented. What more could I say. It’s been awhile from the last review I wrote, but I was compelled to write again to say thank you for your service. It is the same each time I’m in. You and your staff make it feel like home coming. Thank you again for your professionalism and care.

  58. I recently had my routine preventative dental visit with Dr. Sharma. They were detailed in getting my X-rays and reviewing them with me and performed a careful and deep cleaning of my teeth, allowing me to leave their office very satisfied …

  59. Everyone was incredibly nice and professional. I was in and out quickly which I didn’t expect as I was taken as a new patient that they squeezed into the schedule. I have bad teeth and not a single employee made me feel ashamed. It was the …

  60. Dr Sharma and staff are Very professional, responsive and cordial. Work always done with a gentle touch, yet thorough. Takes time to explain specifics of his exam and observed condition, with advice given for recommended dental hygiene. Has been my dentist for many years.

  61. Dr. Sharma, along with, the rest of the staff at My Family Dental are always delivering great care and understanding. I highly recommend My Family Dental for all of your dental needs.

  62. As always Dr. Sharma and the team is pleasant from the moment of booking the appointment, accommodating from texting, to follow up to the office front desk and to the treatment moments…and the process for everything is always seamless.

  63. Dr Sharma and staff is always nice ‘ polite and helpful . Resectionist is also active always pick up calls and answer whatever you ask. Quick and active office staff

  64. It’s very bad experience in my life with this dental clinic. I have some issue in filling and I am pain they not fixing and I have to wait for second visit.also settle all my bills when checking out. Whatever they asking after insurance …

  65. Dr. Sharma entire team is very professional and dedicated to providing exceptional service from start to finish upon walking into the waiting room. Every hygienist there is knowledgeable and provide excellent feedback always.
    Dr Sharma is wonderful.

  66. The staff and Dr. Sharma are both equally attentive and offer the attention to detail that a patient wants, without a sterile doctor’s office environment. They take time with you even when it is apparent that they are busy and …

  67. I’ve had nothing but direct great clear help from this dentist. From the receptionist to the dental assistants are 10/10. I have trauma related to dentist and going here is starting to change that for me. I’ve already had some extensive …

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