Says this office opens at 8 am yet they never have their phone system up and running at 8, instead it still always says they are closed until at least 830.
By far the most unprofessional and uneducated staff I have ever seen at a medical facility. You have to do the work for them. I don’t know where they find these employees at but they do not belong working in the medical field.
This place is a joke. I got to my 3:30 appointment at 3:25 and they refused to see me. You read that right.. I was five minutes EARLY and they refused service. It isn’t only the receptionist, the doctor is horrible too. (In reference to Dr. Baskett)
Great service didn’t have a phone to make appointment because I didn’t know we was supposed to make an appointment an asked one of the stuff an she told me just pull in the front an stay in the car an they came to me an got my info an took really good care of me very friendly an understanding!! I really recommend this location
Physician is compassionate, but the staff is horrible. No response to my phone message is unprofessional, nor was my request for assistance regarding urgent care. …
Went to sign in and I had to wait 10 minutes while standing directly in front of the receptionist. I was ignored while a personal conversation about the previous nights highjinks between another staff member apparently were more pressing than waiting on a patient.
After being put on hold by 3 people, I stated that I would like to make a COVID-19 test appointment. I was put on hold again and noone answered for 20 minutes, so I hung up. Each time I’ve called back to set an appt, there is an issue: “the …
because I’m from different country I’ve been waiting for my appointment for a long time today. Even though I spent a lot of time , unfortunately I didn’t see my doctor. The attitude of the stuff is very rude and impolite, also they are very …
Centerline office is so incompetent from now on I will drive the 22 miles to see Dr. Naughton instead of Hawkins. It is very convenient for me to go to the Centerline location but not any more. The staff has no idea what they are doing and …
I’ve been seeing Adrienne the NP here for the last few years. Adrienne is one in a million! She listens, and truly cares. A rare find in the medical field. She always takes her time, never rushes and is extremely detailed. Any labs are done …
This is the absolute worst experience we have ever had in 37 years of seeing a doctor. From the staff to the appointment. After a month of waiting we for our appointment we made sure we had a babysitter and arrived 15 minutes early. After …
Clean and bright place and I’m glad they took my insurance. Bing is a kind and thorough Dental hygienist and Dr. Jessica Cooper a patient and understanding dentist. Got all my questions answered in a compassionate way. Love it when I can visit health care places without feeling silly.
I was referred by a friend that has been a patient here for years.
Dr. Hawkins & All the staff are great!
They are professional, timely, courteous, and have handled all aspects of my care in a timely fashion!
I have been using this office for a little over a year. My NP is currently out on leave, and in her absence the care I have been receiving has been terrible. I requested my prescription and they were quick to call the pharmacy to get it …
The dental staff are always kind and professional. They have been so helpful with all my dental needs, and they are always so gentle which makes the whole visit that much easier. …
If i could give a negative star review i would. My primary doctor who is Shawna Cuda. I went in for a postpartum depression and severe anxiety they gave me medication. I had a severe reaction to instead of telling you to come in and doing …
So i am so unhappy with my experience with this facility. I have to get vaccinated to continue to work so i set up a doctors appointment, but i got a nurse practitioner and stated my concerns, all she kept saying basically is im safe. I do not trust their word
I really appreciate how Ms. Shawna Cuda, NP, takes the time to listen to me and address my concerns about my health. She is very personable and I look for that in the person that is caring for me and my health. Ms. Shawna Cuda, NP, is amazing & appreciated very much. I recommend her to my family & friends.
Very personable staff, made my daughter and I feel welcome and also had an amazing doctor who took the time to engage with and examine my daughter. He also seemed very comfortable with children therefore putting my daughter at ease.
Mycare is the most racists atmosphere I’ve ever been in while living on this earth. From the workplace bias, some under skilled staff and the national front to the world to play as if they care for patients. Their retention rate to retain …
Dr. Macon is the best doctor my daughter has ever seen. He actually listens and does not rush you out the door. Amazing bedside manners. All around great doctor. Would definitely recommend to anyone.
Place is a joke.
They are rude
Been a wonderful experience
Love it!! Great place and people
The dental staff is excellent!👍 …
Don’t ever go here makes it very hard to get my perscription it’s been months.
Good dentist
I asked to speak to a supervisor and she hung up on me. Very rude!!
Says this office opens at 8 am yet they never have their phone system up and running at 8, instead it still always says they are closed until at least 830.
I love my doctor office nice staff and very helpful too clean place
By far the most unprofessional and uneducated staff I have ever seen at a medical facility. You have to do the work for them. I don’t know where they find these employees at but they do not belong working in the medical field.
Wonderful Primary Care and Dental Services. A great place for care for adults and children.
The dentists are good and the hygienist is wonderful. They have a sliding scale fee too for those of us without dental insurance.
My Nurse Practitioner is absolutely wonderful and kind. The Dental facility is brand new and so clean, such a great find!
This place is a joke. I got to my 3:30 appointment at 3:25 and they refused to see me. You read that right.. I was five minutes EARLY and they refused service. It isn’t only the receptionist, the doctor is horrible too. (In reference to Dr. Baskett)
I ❤️ going to see the crew ,they are beautiful and I would like to tell them to keep up the beautiful work they do
Been coming here for years and plan on many more great staff and Dr’s. Will keep on coming. Thank you.
Great service didn’t have a phone to make appointment because I didn’t know we was supposed to make an appointment an asked one of the stuff an she told me just pull in the front an stay in the car an they came to me an got my info an took really good care of me very friendly an understanding!! I really recommend this location
Physician is compassionate, but the staff is horrible. No response to my phone message is unprofessional, nor was my request for assistance regarding urgent care. …
My Care has treat our family with the utmost care and understanding. Thank You
Went to sign in and I had to wait 10 minutes while standing directly in front of the receptionist. I was ignored while a personal conversation about the previous nights highjinks between another staff member apparently were more pressing than waiting on a patient.
After being put on hold by 3 people, I stated that I would like to make a COVID-19 test appointment. I was put on hold again and noone answered for 20 minutes, so I hung up. Each time I’ve called back to set an appt, there is an issue: “the …
because I’m from different country I’ve been waiting for my appointment for a long time today. Even though I spent a lot of time , unfortunately I didn’t see my doctor. The attitude of the stuff is very rude and impolite, also they are very …
Centerline office is so incompetent from now on I will drive the 22 miles to see Dr. Naughton instead of Hawkins. It is very convenient for me to go to the Centerline location but not any more. The staff has no idea what they are doing and …
I’ve been seeing Adrienne the NP here for the last few years. Adrienne is one in a million! She listens, and truly cares. A rare find in the medical field. She always takes her time, never rushes and is extremely detailed. Any labs are done …
This is the absolute worst experience we have ever had in 37 years of seeing a doctor. From the staff to the appointment. After a month of waiting we for our appointment we made sure we had a babysitter and arrived 15 minutes early. After …
Dr. Adrienne Jones I love my doctor she’s the best. She always taking good care of me.
Clean and bright place and I’m glad they took my insurance. Bing is a kind and thorough Dental hygienist and Dr. Jessica Cooper a patient and understanding dentist. Got all my questions answered in a compassionate way. Love it when I can visit health care places without feeling silly.
I was referred by a friend that has been a patient here for years.
Dr. Hawkins & All the staff are great!
They are professional, timely, courteous, and have handled all aspects of my care in a timely fashion!
I have been using this office for a little over a year. My NP is currently out on leave, and in her absence the care I have been receiving has been terrible. I requested my prescription and they were quick to call the pharmacy to get it …
NP, Shawna Cuda is very personable and provides great service here.
The dental staff are always kind and professional. They have been so helpful with all my dental needs, and they are always so gentle which makes the whole visit that much easier. …
If i could give a negative star review i would. My primary doctor who is Shawna Cuda. I went in for a postpartum depression and severe anxiety they gave me medication. I had a severe reaction to instead of telling you to come in and doing …
So i am so unhappy with my experience with this facility. I have to get vaccinated to continue to work so i set up a doctors appointment, but i got a nurse practitioner and stated my concerns, all she kept saying basically is im safe. I do not trust their word
I really appreciate how Ms. Shawna Cuda, NP, takes the time to listen to me and address my concerns about my health. She is very personable and I look for that in the person that is caring for me and my health. Ms. Shawna Cuda, NP, is amazing & appreciated very much. I recommend her to my family & friends.
Very personable staff, made my daughter and I feel welcome and also had an amazing doctor who took the time to engage with and examine my daughter. He also seemed very comfortable with children therefore putting my daughter at ease.
Mycare is the most racists atmosphere I’ve ever been in while living on this earth. From the workplace bias, some under skilled staff and the national front to the world to play as if they care for patients. Their retention rate to retain …
Dr. Macon is the best doctor my daughter has ever seen. He actually listens and does not rush you out the door. Amazing bedside manners. All around great doctor. Would definitely recommend to anyone.