Reading the reviews, I was a little concerned going in. Coming out, I’m extremely pleased. From the front desk to having the test performed, not a bad experience anywhere.
Nowhere on their website does it say the specs of their MRI machine, but they did tell me over the phone. As of 6/25/14, they have a 0.7 Tesla machine.
BEWARE, this provider lied to me. I always ask to make sure any health provider accepts my insurance. I received a statement from my insurance company and guess what? Naperville MRI is out of network. I called Naperville MRI to discuss …
This place is amazing. The front office staff is very efficient and friendly and the techs are prompt and professional. I highly recommend Naperville Imaging Center for any imaging needs.
Not happy, in spite of my suggestion to do ultrasound, diagnostic mammogram was done $200 and then ultrasound $225. Is this fair? When ultrasound is less painful and harmful. I don’t think so.
The imaging / ultra sound of my right ankle was unclear & Brian Kincaid said he had to figure it out, he figured wrong, my ankle snapped as it slipped & rolled. Wouldn’t he think that my loss of muscle is due to the fact that almost a year …
My general physician needed me to get an echocardiogram done and wrote the order to have it done at Naperville Imaging Center. Their technician, Stanimira, the cardiac sonographer, was very kind and patient and answered all my questions …
The staff at tje front desk is really nice and helpful. Am a little upset that it has taken almost 2 weeks to get results from my doctor which should not take that long.
For the second time I was referred to their affiliated branch for an X-ray. I was told that their equipment was being repaired. This was very inconvenient and caused me to be late for my doctor appointment. My doctor has repeatedly complained about the quality of the Xray images they produce when their equipment is working.
Staff was courteous. Dr Kincaid had imaged my ankle via ultrasound. During the ultrasound, I was told I tore my ATF ligament and that there was severe damage. When my Dr received the report, it said something completely different (dorsal …
Awesome staff! Everyone is super friendly. My daughter walked in nervous and walked out saying everyone was super nice to her. Worth the two hour drive!
This is the best Imaging Center around! The facility is beautiful, the front desk staff and imaging staff are so nice and friendly. They go out of their way to make your experience great! I will be coming back.
Hi! My name is Lindsay. I just had my 2nd set of mammogram screening at Naperville Imaging Center. The first time I was scared and nervous and they are very nice. This second time of my screening I listened to every word she said and what …
I have had multiple MRI’s and Cat Scans here and everyone is so wonderful and kind. Patti has helped me a few times and she is such a sweetheart. I recommend this imaging center to anyone who my need an MRI or CT Scan.
Great experience! Clean office, friendly reception staff, and efficient scan. When there was a complication getting the order from the doctor’s office they patiently worked with me and the doctor to get the order quickly.
This is my 2nd time to Naperville imaging. Both times I got there about 20 minutes early, both times I was leaving about 10 minutes after my appointment time with image CD in hand. Very nice professional people & very nice facility.
The cost of the CT was by far the cheapest!!
Every visit that I had, was always pleasant. The staff was very professional. Talk me through the details of my procedure, step by step. I always experience kind and polite service.
I don’t understand the negative reviews that are related to the ordering doctor – how is that this facility’s fault? I’ve been to Naperville Imaginge *MANY* times (have to get 3-set MRIs every 6months) – and they’re *VERY* good. Do you …
They were very helpful with my insurance coverage and my authorization. All were friendly, much appreciated at an 8a appointment. Got me in and out quickly.
I had an x-ray done on my back and they were very helpful. There was a lot of people in the lobby but the wait was not that long. The people at the front desk were very friendly and accommodating.
Absolutely the worst! I came in yesterday, 06/21/2019 at 0815 for a cervical MRI. Checking in was great and painless until… Patricia came in the locker room to asked me for a “card” that I am supposed to have as proof or some kind of a …
This is my first time to any imaging center and staff was too friendly here. Though i was 30 min early to my appointment time but they happily accepted it and processed it faster rather than me waiting for 30 mins. I will definitely recommend them.
When I made the appointment 3 days ago I told them i didn’t have the order. They said no problem we will get it. I drive 50 minutes on Icy streets and they tell me to reschedule they don’t have the order!!! They paged the doctor and wanted …
I went from work all the way to Naperville I was supposed to have ultrasound of my kidneys done today I guess they called me and try to cancel the appointment because they said maintenance was in the room and then they called back and said …
I came here after having a mild panic attack at Central Dupage Hospital’s MRI office. (Nothing against CDH here….. they’re GREAT AS WELL!) I called up my insurance and they referred me here. The office is comfortable and the MRI is a lot …
An amazing location . I’ve been here a few times and I’ve always had a great experience. Everyone is super nice and helpful. I definitely recommend this location.
I went there for the very first time last week.
The lady that did my mammogram was like my kindly tour guide thru all 3 of my tests. She explained everything to me as she did it..and saw to it that I was …
Easy in easy out. Insurance wouldn’t cover my CT so I paid cash almost the same as my copay. Insurance did cover my xray and no problem paying both ways. Great and friendly staff. Quicker than hospital that’s for sure.
Super efficient. Real people answer the phone. No request too much. Follow up on what they say they will do. Not long to wait for appointments. A breath of fresh air after dealing with DMG for years!. Thankyou!
Dr. Kincaid and his staff were excellent. My wait time for the appointment was minimal. He was very through and answered all my questions. I really felt as though they cared about me. Something that seems so simple, yet so many others miss the mark. Highly recommend!
Very nice. Clean rooms and clean waiting room. Fast imaging with plenty of pictures for the doctor to look at. Doctor knew what he was looking for and was very nice.. Highly recommend.
The staff here is very courteous and extremely helpful. They were able to get my husband in right away given the pain that he is experiencing. The facility is very organized and clean, compared to other facilities that I have been to and referred patients to.
I had an ultrasound done there in Naperville. Eleven days later, yes, 11 days later, still no test results available for the doctor. I thought 10 days was a long time, but I’m still waiting after 11 days, no results yet from this place. …
I was running late, extremely late, and the ladies graciously allowed me to still come for my appointment. I do not know of any medical facility yhat do that! These days they make you reschedule the appointment and some even fine you. Thank you so much Naperville Imaging Center!! Fantastic service with an extra dose of customer care!
I have been to naperville imaging 2x I like the convenience of parking , checkin process and professionalism of the staff it’s much more financially economical then going to the hospital if you haven’t meant your deductible I highly recommend this facility
Always a good visit when I visit Naperville Imaging Center. They make you feel so comfortable while you are there for whatever services. They are professional and very accommodating.
Was my first time at this facility.It was a clean and nice facility conveniently located in Naperville The front desk staff was polite and friendly The technician who did my procedure was also very nice
Checking in was easy we got there and waited for the time our appointment and a lady came after us and the ladies at the counter told there were issue with the machines keep in mind we been waiting for 2 0 min and then they let her in …
I love this place. They are very kindness, and prompt. The technician was very friendly and professional. My appointment was last Saturday (12/16/17), today at morning I asked to receive the results by email because the chronic pain is …
Worst experience ever. They can’t manage to get the correct orders or previous scans they needed. They called me to confirm my appointment. I drive all the way there & check in… waiting. Then they tell me they can’t do it. Ridiculous!
My wife had to go in for an ultrasound as we did not get a heartbeat in her prenatal visit. We were told that she could not have anyone go in with her. This was hard enough as it was but we understood as things need to be done differently …
Everyone was very helpful throughout the whole process. Patty in imaging was extremely attentive and patient. Although I don’t desire another injury, that’s the place I would want to go for another MRI!
I went here for an Ultrasound of my foot and it was quick and painless. Dr. Kincaid who did my Ultrasound was great and very thorough. The front desk staff were friendly.
I’ve been here twice before, and it’s a clean facility with a fast and easy check in. They offer Saturday appointments which is a bonus for busy moms. Thankyou!
Just got done having an MRI done on my back and the Staff was Friendly and Patti made me feel Comfortable during the Procedure.
I Highly Recommend Coming Here.
I’ve been coming here for the last 5 years. Very friendly staff and fast accommodations. Convenient location and hours makes Naperville imaging Center a great place to take care of your imaging needs
Don’t ever go to this place . I have checked in for 3 MRI , they said they will do 3 on the same day .
So then I went on the day the imaging has to be done and I was waiting for over …
I was very pleased with the checkin process, Quick and easy. I had an MRI done on my neck and the lady who assisted was very knowledgeable and friendly. Good prices as well. Would recommend
Wanted to give you some feedback on Natalia in the front office who showed absolute lack of empathy during my appointment today.
I had to reschedule my appointment already once and push out the MRI by a week …
My experience with this facility was frustrating. When I first called them I was told they did not take my husband’s insurance. After further research I finally found out they do. All they needed to do was ask if my husband had doctor’s …
Points for cleanliness and promptness on day of appointment.
The actual patient experience left a lot to be desired.
I had recently switched my OB due to a move and he sent me over to this facility …
I had a great first time experience here, it was a family friendly environment and felt very welcome. During my MRI I felt comfortable and relaxed during the whole process. Definitely recommend.
Horrible customer service and service in general. My wife had a few appointments with them and everything was going through the insurance. They didn’t reported appropriate to the insurance and the insurance didn’t pay them of course so they …
Resonable prices with or without insurance. Appointments can be available atleast the same week you call , plus they close late.
They have great customer services results and results are sent to physicians on time compared to other imaging centers.
Britani, the nurse who did my CT scans at Naperville Imaging Center provided exceptional service to me! I expressed to her that I was a bit nervous and had no idea of what to expect. She made me feel comfortable and explained exactly what …
They got me in the same day that they called me. When I arrived at the office they gave me some stuff to drink and had me wait, but it was fast and easy to get in. I am very happy with the service I’ve received thus far.
Called to get an appointment from a referral that was given to my by a doctor, and was treated in the most unprofessional manner. I emailed the referral to this facility, and was told by the representative to contact the clinic because she …
I have had several different types of imaging done at Naperville Imaging. They have top notch customer service from scheduling the appointment to the front desk staff to the people who perform the images. You can’t beat their prices and …
Alex was a perfect tech for my ultrasound. She was warm and friendly, efficient with the appointment, and thorough. The staff was helpful and helped me run through my appointment quickly by sending me info to preregister. The pricing was the best that I could find. I highly recommend!
Office staff and technicians are very friendly. I was able to find availability easily and they send image reports right away. Office is clean and inviting. Definitely would recommend 🙂
I had a great experience getting my X ray taken here. It was easy to make an appointment, the staff are very helpful and the imaging diagnosis was delivered to me electronically within 24 hours. Overall it was a very pleasant experience!
Scheduling my appointment was easy, as was the check in process. However, the physician was absolutely rude the entire time in the exam room. When I was asked a question, mid answer, I would be cut off. No bedside manner. I will not be returning to see this physician ever again.
Amazing experience. It was an hour drive through traffic there and back for me but it was so worth it. My technician was Alex and she was so gentle, considerate, and helpful. I felt like I was at a spa, not an imaging appointment. Front …
Not sure what the deal is with this place. My wife scheduled an appointment to have a mammogram done a month ago and on the day of her appointment she shows up only to be informed that they no longer do that test on Mondays. They say they …
Conveniently located, well maintained with very efficient staff! I found this facility to be the cheapest amongst so many more in the area. The appointment was made quick, and every step went very smooth. I had a good experience overall and will definitely return back if I need any services in future.
I have been coming to this place since years ago when I had a shoulder injured. I have come for 4-5 times during the years and I have always found a great staff. It is easy to set up the appointments, they have helped figuring out the cost …
Cannot say enough good about this group! They are both friendly and highly efficient. Scheduling my appointments was easy and NOT a headache like with so many other places. I was able to get an appointment within a couple weeks of calling, …
My husband had a CT with contrast. He came out with multiple bandages because whoever was working with him (Brittany) couldn’t get a good vein. 6 TIMES SHE FAILED TO GET IT! NO ASSISTANCE WAS SOUGHT from another staff member. There has …
I had gone here due to how close the facility was to me and the price compared to the hospital. The front desk ladies were nice but were laughing and talking over me as I would try to check in. The nurse was quiet and kind. The rooms were …
I would give it a zero star if I can. The radiologist is unhappy when performing the ultrasound and shrugged her shoulder to the front desk when I was checking out. Plus the center mandates 2% online processing fee or mailing the check and …
1. I loathe electronic check-ins, but the young lady at the front desk was so kind and patient with me, helping me to move through the system (no, I am not an idiot–I am an engineer but I hate these systems because they force you to answer …
What an efficient place with caring and kind employees! Quite a splendid experience from checking in to check out. Aiste did my testing and was very personable and informative. The front desk employees were more than helpful. I liked the …
(Translated by Google) The girls are very attentive.
(Original) …
(Translated by Google) God bless you Excellent service 😍 .
(Original) …
Reading the reviews, I was a little concerned going in. Coming out, I’m extremely pleased. From the front desk to having the test performed, not a bad experience anywhere.
Excellent!
Friendly staff
Good
Great place 👍🏽 …
It has been resolved
Great staff!!
Very nice place
Fast, Quick and Friendly
Lady at front helpful.
Very friendly staff
very nice the people
Good service
Really quick appointment
Quick and easy
Great personal service!
Kind and helpful staff.
This is the best place for pictures in & out
Very friendly and fast.
It was a smooth experience
Wonderful experience very fast
The service was very good and very quick.
Very professional, caring and efficient
This Place Is Zealous Staff Is Always Professional
Very good service and very fast.
Very nice experience
Good place good staff
Great experience!
People here are really of helping nature. Recommend it
Very quick experience
fast service clean office
Very clean very professional
Place is clean. Very nice staff.
Nice and friendly environment.
Reasonable rates make sure to check this place out.
Very professional and friendly.
everything is so past and very nice price. thank you.
So nice, very thorough. Doctor was super!
Very friendly. In and out fast. Very professional.
Very nice kind professional, no wait to be processed.
I did an ultrasound of the kidneys. But in the left kidney they did not see the 6 mm stone.
Great place. Patti is the most amazing tech ever.
Nice staff and very professional.
Helpful staff and clean facility!
Very informative, professional and friendly staff
Staff very friendly and efficient.
Fast service. Everyone was nice and I was in and out in a reasonable time.
One of the worst services from the billing department, very unfriendly customer service. HORRIBLE ATTITUDE!!!
I was comfortable and no long wait
Great customer service from whole staff!
It was very good experience and easy walk in… good customer service …
Great! I get a warm greeting every time I come. Love it.💕💕 …
Very friendly, bilingual as well..
Very friendly & fast paced
amazing service, they will go out of their way to help you
Takes way too long, they say only a few minutes but it ends up taking hours. Please don’t go here. I had to miss school because of this.
No regard for scheduled appointments. I, like others waited over 45 minutes past my appointment time. I was also asked to arrive 20 minutes early.
Great experience! Very efficient and courteous staff.
Naperville imaging center had great hospitality and made me feel comfortable despite actually being in discomfort.
My first time here and love how fast the service is and staff is amazing!
Let you pick music and make sure you are comfortable
Fast and friendly service recommendation to all who need help
Easy to find. Quick and friendly receptionist. I’d thoroughly recommend this imagining service.
Fast appointments with no wait. Quick results.
good experience painless and easy and done quickly
Front desk was really kind and helpful.
I really like the friendly staff and Dr Kincaid is very professional and knowledgeable. I recommend! A+ place
Very helpful and nice. I would recommend.
This place is great. I just had imaging done for my wife and it was good experience
My experience getting the testing done was fine, however the billing was a nightmare. I would not use this facility again.
Impressive place!! I was out of my doctors office and was into Naperville Imaging center within the hour. Very pleasant!!
In and out, people are helpful and extremely nice. Everything was done in a timely matter and the waiting area was nice.
Naperville Imaging Center now has a 1.5 Siemens MRI scanner and a 64 slice Siemens CT scanner. Same day appointments always available!
Nowhere on their website does it say the specs of their MRI machine, but they did tell me over the phone. As of 6/25/14, they have a 0.7 Tesla machine.
So awesome i felt so
Comfortable and relaxed amazing place!!
Very good service and courteous front desk
I use them several times and they are very professional
Avoid like a plague. Some of the rudest people work there.
Great place, great prices! Wonderful employées that are very knowledgeable and helpful!
Good costumer service and works around your schedule!
Friendly and was able to get me done fast!
Excellent to work with and much better service than some of the local hospitals. Would use again. Fast and easy.
Cordial and helping staff, professional and quick service
Thank you
Great service from the receptionist to nurses and doctors.
Great job everyone.
Best experience of my life did not have a panic attack while getting my MRI the tech made me feel very comfortable😘😘😘 …
BEWARE, this provider lied to me. I always ask to make sure any health provider accepts my insurance. I received a statement from my insurance company and guess what? Naperville MRI is out of network. I called Naperville MRI to discuss …
They are okay
The results came en 2 to 3 days
( $5 Starbucks)
My first time here and the office was clean and welcoming.office staff was very friendly and helpful! Great place.
Extremely bad experience with my biopsy. I won’t come back to this center for any kind of procedure.
Receptionists are very professio al and helpful. I was taken care of in a timely matter. Not a long wait to have procedure done.
This is my second visit for an ultrasound of my foot. Staff is very friendly and speedy with processing a patient! I highly recommend them!
Our experience was very successful and it was fast and very convenient. Also the staff was very generous and the place overall is very professional.
Easy to locate, minimal wait! Very clean, polite and professional staff. Definitely recommend this place 🙂
Front desk is rude and hung up on me while I was trying to make an appointment. Called 3 times and never made it around to making an appointment.
This place is amazing. The front office staff is very efficient and friendly and the techs are prompt and professional. I highly recommend Naperville Imaging Center for any imaging needs.
Very short wait, staff was helpful patient and so nice!
Quick, easy, and painless. Friendly and informative staff. Clean and modern facility.
Friendly staff short wait times would recommend coming here for your MRI needs
Very nice place! Staff was very friendly and welcoming! Highly recommend!
Not happy, in spite of my suggestion to do ultrasound, diagnostic mammogram was done $200 and then ultrasound $225. Is this fair? When ultrasound is less painful and harmful. I don’t think so.
Friendly, fast service. I would highly recommend this facility!
Very positive experience. Clean office. Kind and accommodating staff, both admin and medical.
Staff was very pleasant. Tech was very professional. I was in and out in no time
Wonderful place to go too! All staff is very lovely
I highly recommend to family and friends
The imaging / ultra sound of my right ankle was unclear & Brian Kincaid said he had to figure it out, he figured wrong, my ankle snapped as it slipped & rolled. Wouldn’t he think that my loss of muscle is due to the fact that almost a year …
Such a nice and friendly staff! Very clean and always answers all my questions ! 🙂
My general physician needed me to get an echocardiogram done and wrote the order to have it done at Naperville Imaging Center. Their technician, Stanimira, the cardiac sonographer, was very kind and patient and answered all my questions …
Very friendly and helpful. Made sure I was as comfortable as possible.
I have been getting MRI and CT services since last 8 years and I am very satisfied with their services and diagnosis
Very professional. Very welcoming.
I am totally happy with the service they offered for my Dad.
The facility is very clean and the staff is very friendly and kind. I will definitely come back for any future testing
The staff at tje front desk is really nice and helpful. Am a little upset that it has taken almost 2 weeks to get results from my doctor which should not take that long.
For the second time I was referred to their affiliated branch for an X-ray. I was told that their equipment was being repaired. This was very inconvenient and caused me to be late for my doctor appointment. My doctor has repeatedly complained about the quality of the Xray images they produce when their equipment is working.
Great experience! Very friendly staff. The tech was knowledgeable and made me feel at ease. I have had MRI’s other places and this is a 10 out of 10.
Great experience with the xray. Squeezed us in last minute. Always love them.
Staff was courteous. Dr Kincaid had imaged my ankle via ultrasound. During the ultrasound, I was told I tore my ATF ligament and that there was severe damage. When my Dr received the report, it said something completely different (dorsal …
Awesome staff! Everyone is super friendly. My daughter walked in nervous and walked out saying everyone was super nice to her. Worth the two hour drive!
Very clean and nice environment. Front desk is welcoming and they have WARM gel!!!
This is the best Imaging Center around! The facility is beautiful, the front desk staff and imaging staff are so nice and friendly. They go out of their way to make your experience great! I will be coming back.
Hi! My name is Lindsay. I just had my 2nd set of mammogram screening at Naperville Imaging Center. The first time I was scared and nervous and they are very nice. This second time of my screening I listened to every word she said and what …
I have had multiple MRI’s and Cat Scans here and everyone is so wonderful and kind. Patti has helped me a few times and she is such a sweetheart. I recommend this imaging center to anyone who my need an MRI or CT Scan.
Great experience! Clean office, friendly reception staff, and efficient scan. When there was a complication getting the order from the doctor’s office they patiently worked with me and the doctor to get the order quickly.
Got my first ever CT scan done here, online checkin and friendly Radiologist. Will return in future if needed.
This is my 2nd time to Naperville imaging. Both times I got there about 20 minutes early, both times I was leaving about 10 minutes after my appointment time with image CD in hand. Very nice professional people & very nice facility.
The cost of the CT was by far the cheapest!!
Every visit that I had, was always pleasant. The staff was very professional. Talk me through the details of my procedure, step by step. I always experience kind and polite service.
I don’t understand the negative reviews that are related to the ordering doctor – how is that this facility’s fault? I’ve been to Naperville Imaginge *MANY* times (have to get 3-set MRIs every 6months) – and they’re *VERY* good. Do you …
They were very helpful with my insurance coverage and my authorization. All were friendly, much appreciated at an 8a appointment. Got me in and out quickly.
I had an x-ray done on my back and they were very helpful. There was a lot of people in the lobby but the wait was not that long. The people at the front desk were very friendly and accommodating.
Absolutely the worst! I came in yesterday, 06/21/2019 at 0815 for a cervical MRI. Checking in was great and painless until… Patricia came in the locker room to asked me for a “card” that I am supposed to have as proof or some kind of a …
This is my first time to any imaging center and staff was too friendly here. Though i was 30 min early to my appointment time but they happily accepted it and processed it faster rather than me waiting for 30 mins. I will definitely recommend them.
I had a great experience and scheduling was a breeze. They got me in the same day.
When I made the appointment 3 days ago I told them i didn’t have the order. They said no problem we will get it. I drive 50 minutes on Icy streets and they tell me to reschedule they don’t have the order!!! They paged the doctor and wanted …
I went from work all the way to Naperville I was supposed to have ultrasound of my kidneys done today I guess they called me and try to cancel the appointment because they said maintenance was in the room and then they called back and said …
I came here after having a mild panic attack at Central Dupage Hospital’s MRI office. (Nothing against CDH here….. they’re GREAT AS WELL!) I called up my insurance and they referred me here. The office is comfortable and the MRI is a lot …
An amazing location . I’ve been here a few times and I’ve always had a great experience. Everyone is super nice and helpful. I definitely recommend this location.
I went there for the very first time last week.
The lady that did my mammogram was like my kindly tour guide thru all 3 of my tests. She explained everything to me as she did it..and saw to it that I was …
Easy in easy out. Insurance wouldn’t cover my CT so I paid cash almost the same as my copay. Insurance did cover my xray and no problem paying both ways. Great and friendly staff. Quicker than hospital that’s for sure.
This is a good place and very great with appointments. I was able to reschedule twice with them without difficulty.
Super efficient. Real people answer the phone. No request too much. Follow up on what they say they will do. Not long to wait for appointments. A breath of fresh air after dealing with DMG for years!. Thankyou!
Dr. Kincaid and his staff were excellent. My wait time for the appointment was minimal. He was very through and answered all my questions. I really felt as though they cared about me. Something that seems so simple, yet so many others miss the mark. Highly recommend!
Small wait, very clean and nice surroundings (TV), professional staff, extremely pleasant employees. 3rd time here, highly recommended!
Very nice. Clean rooms and clean waiting room. Fast imaging with plenty of pictures for the doctor to look at. Doctor knew what he was looking for and was very nice.. Highly recommend.
The staff here is very courteous and extremely helpful. They were able to get my husband in right away given the pain that he is experiencing. The facility is very organized and clean, compared to other facilities that I have been to and referred patients to.
I had an ultrasound done there in Naperville. Eleven days later, yes, 11 days later, still no test results available for the doctor. I thought 10 days was a long time, but I’m still waiting after 11 days, no results yet from this place. …
I was running late, extremely late, and the ladies graciously allowed me to still come for my appointment. I do not know of any medical facility yhat do that! These days they make you reschedule the appointment and some even fine you. Thank you so much Naperville Imaging Center!! Fantastic service with an extra dose of customer care!
The forms were easy to figure out on the IPad, everyone there was very nice. Short wait time, clean, modern facility.
Very decent place, and they were able to help with our schedule within 20 mins and the check in process was super easy and I will recommend.
The staff working the procedures is a solid 5/5 Yasmin was very attentive and direct to my needs. Also, the blonde haired lady was very friendly. …
I have been to naperville imaging 2x I like the convenience of parking , checkin process and professionalism of the staff it’s much more financially economical then going to the hospital if you haven’t meant your deductible I highly recommend this facility
Service was great. Front desk attendant was helpful. The wait wasn’t too long. Overall the service received was great.
Always a good visit when I visit Naperville Imaging Center. They make you feel so comfortable while you are there for whatever services. They are professional and very accommodating.
Was my first time at this facility.It was a clean and nice facility conveniently located in Naperville The front desk staff was polite and friendly The technician who did my procedure was also very nice
The staff is friendly and the services are well equipped with fast checkin and assistance . It was a very comfortable visit and do recommend to all
Checking in was easy we got there and waited for the time our appointment and a lady came after us and the ladies at the counter told there were issue with the machines keep in mind we been waiting for 2 0 min and then they let her in …
I love this place. They are very kindness, and prompt. The technician was very friendly and professional. My appointment was last Saturday (12/16/17), today at morning I asked to receive the results by email because the chronic pain is …
Worst experience ever. They can’t manage to get the correct orders or previous scans they needed. They called me to confirm my appointment. I drive all the way there & check in… waiting. Then they tell me they can’t do it. Ridiculous!
My wife had to go in for an ultrasound as we did not get a heartbeat in her prenatal visit. We were told that she could not have anyone go in with her. This was hard enough as it was but we understood as things need to be done differently …
Everyone was very helpful throughout the whole process. Patty in imaging was extremely attentive and patient. Although I don’t desire another injury, that’s the place I would want to go for another MRI!
I went here for an Ultrasound of my foot and it was quick and painless. Dr. Kincaid who did my Ultrasound was great and very thorough. The front desk staff were friendly.
I’ve been here twice before, and it’s a clean facility with a fast and easy check in. They offer Saturday appointments which is a bonus for busy moms. Thankyou!
We were greeted with kindness and any question I had was answered. Staff is polite and friendly. Appointment is on time with very little waiting.
Donna was my technician, she was very polite and made this process very easy. The front desk staff was very polite as well
Just got done having an MRI done on my back and the Staff was Friendly and Patti made me feel Comfortable during the Procedure.
I Highly Recommend Coming Here.
I’ve been coming here for the last 5 years. Very friendly staff and fast accommodations. Convenient location and hours makes Naperville imaging Center a great place to take care of your imaging needs
Don’t ever go to this place . I have checked in for 3 MRI , they said they will do 3 on the same day .
So then I went on the day the imaging has to be done and I was waiting for over …
It was my first MRI and I was a little nervous, and they made me feel comfortable and everything went quickly so 5 star rating.
I was very pleased with the checkin process, Quick and easy. I had an MRI done on my neck and the lady who assisted was very knowledgeable and friendly. Good prices as well. Would recommend
Always come here for check ups for my mom. Very nice people with warm welcome all the time. The nurses are even nicer:)
Had 2 mri’s done so far here, staff is always very friendly. Lady who runs MRI is very sweet and accommodating. Clean and fast!
Wanted to give you some feedback on Natalia in the front office who showed absolute lack of empathy during my appointment today.
I had to reschedule my appointment already once and push out the MRI by a week …
My experience with this facility was frustrating. When I first called them I was told they did not take my husband’s insurance. After further research I finally found out they do. All they needed to do was ask if my husband had doctor’s …
Points for cleanliness and promptness on day of appointment.
The actual patient experience left a lot to be desired.
I had recently switched my OB due to a move and he sent me over to this facility …
I had a great first time experience here, it was a family friendly environment and felt very welcome. During my MRI I felt comfortable and relaxed during the whole process. Definitely recommend.
Horrible customer service and service in general. My wife had a few appointments with them and everything was going through the insurance. They didn’t reported appropriate to the insurance and the insurance didn’t pay them of course so they …
Resonable prices with or without insurance. Appointments can be available atleast the same week you call , plus they close late.
They have great customer services results and results are sent to physicians on time compared to other imaging centers.
Update 7/13/21: The manager reached out to me and nothing helpful came of it. I wish I would have read the reviews before I came here. …
Britani, the nurse who did my CT scans at Naperville Imaging Center provided exceptional service to me! I expressed to her that I was a bit nervous and had no idea of what to expect. She made me feel comfortable and explained exactly what …
They got me in the same day that they called me. When I arrived at the office they gave me some stuff to drink and had me wait, but it was fast and easy to get in. I am very happy with the service I’ve received thus far.
Called to get an appointment from a referral that was given to my by a doctor, and was treated in the most unprofessional manner. I emailed the referral to this facility, and was told by the representative to contact the clinic because she …
I have had several different types of imaging done at Naperville Imaging. They have top notch customer service from scheduling the appointment to the front desk staff to the people who perform the images. You can’t beat their prices and …
Alex was a perfect tech for my ultrasound. She was warm and friendly, efficient with the appointment, and thorough. The staff was helpful and helped me run through my appointment quickly by sending me info to preregister. The pricing was the best that I could find. I highly recommend!
Very clean and have a place to leave my clean clothes and they were professional..
Office staff and technicians are very friendly. I was able to find availability easily and they send image reports right away. Office is clean and inviting. Definitely would recommend 🙂
I had a great experience getting my X ray taken here. It was easy to make an appointment, the staff are very helpful and the imaging diagnosis was delivered to me electronically within 24 hours. Overall it was a very pleasant experience!
Scheduling my appointment was easy, as was the check in process. However, the physician was absolutely rude the entire time in the exam room. When I was asked a question, mid answer, I would be cut off. No bedside manner. I will not be returning to see this physician ever again.
Amazing experience. It was an hour drive through traffic there and back for me but it was so worth it. My technician was Alex and she was so gentle, considerate, and helpful. I felt like I was at a spa, not an imaging appointment. Front …
Not sure what the deal is with this place. My wife scheduled an appointment to have a mammogram done a month ago and on the day of her appointment she shows up only to be informed that they no longer do that test on Mondays. They say they …
Conveniently located, well maintained with very efficient staff! I found this facility to be the cheapest amongst so many more in the area. The appointment was made quick, and every step went very smooth. I had a good experience overall and will definitely return back if I need any services in future.
I have been coming to this place since years ago when I had a shoulder injured. I have come for 4-5 times during the years and I have always found a great staff. It is easy to set up the appointments, they have helped figuring out the cost …
Cannot say enough good about this group! They are both friendly and highly efficient. Scheduling my appointments was easy and NOT a headache like with so many other places. I was able to get an appointment within a couple weeks of calling, …
Attempted to call numerous times. Phone number listed on bill and on-line asks for an extension; none are listed. Unable to reach any.
My husband had a CT with contrast. He came out with multiple bandages because whoever was working with him (Brittany) couldn’t get a good vein. 6 TIMES SHE FAILED TO GET IT! NO ASSISTANCE WAS SOUGHT from another staff member. There has …
I had gone here due to how close the facility was to me and the price compared to the hospital. The front desk ladies were nice but were laughing and talking over me as I would try to check in. The nurse was quiet and kind. The rooms were …
I would give it a zero star if I can. The radiologist is unhappy when performing the ultrasound and shrugged her shoulder to the front desk when I was checking out. Plus the center mandates 2% online processing fee or mailing the check and …
1. I loathe electronic check-ins, but the young lady at the front desk was so kind and patient with me, helping me to move through the system (no, I am not an idiot–I am an engineer but I hate these systems because they force you to answer …
What an efficient place with caring and kind employees! Quite a splendid experience from checking in to check out. Aiste did my testing and was very personable and informative. The front desk employees were more than helpful. I liked the …