Nashoba Valley Medical Center in Ayer, Massachusetts, is a community hospital serving 16 communities in North Central Massachusetts. Founded in 1964, the hospital’s highly qualified medical staff with 115 active and associate member physicians offers community-based primary care and specialty services. Nashoba provides exceptional clinical services for most health needs, including emergency medicine, diagnostic imaging, cardiology, gastroenterology, ophthalmology, oncology, orthopedics, physical therapy and general surgery. Also, located on Nashoba’s campus is a comprehensive Diabetes and Endocrine Center, Travel Clinic and Occupational Health Services.
| Sunday Open 24 hours Monday Open 24 hours Tuesday Open 24 hours Wednesday Open 24 hours Thursday Open 24 hours Friday Open 24 hours Saturday Open 24 hours |
200 Groton Rd, Ayer, MA 01432
Nashoba valley medical center is a great place. I have no qualms about going there
Great experience at Nashoba valley hospital, everyone was friendly and respectful
Not only are they amazing and caring people, but they take the time to genuinely listen to your needs and take time out to figure out the proper options for your pain. Thank you for being there.
We’ve been to this ER twice and while it’s nice not to have to wait in the waiting room the staff is rude and doesn’t listen to the patients. Horror experience and will never go back.
I’ve just started my physical therapy at Nashoba, and so far I’ve received attentive, excellent care.
Dr Lisse and nurse Rachel were awesome. They made me feel very safe after my accident,. Edith Stephen
I went with my husband in emergency and the doctor ask him Some questions and he made blood test. No physical exams and doctor don’t touch where he felt pain. We went home with the wrong diagnosis after looking for the primary care physician.
All the nurses and doctors were awesome.
Very kind and caring.
Dr Chemmanur has been treating me and suggested an Endoscopy last Tuesday
Everyone at the hospital was wonderful
Thank you for your care
Thank You for Cardiac Rehab I enjoyed the process. The staff very knowledgeable attentive, caring, educational I would highly recommend Nashoba Hospital
Very good , they saw us right away, and did a great job diagnosing my wife’s condition.
These guys are very sweet and patient. Wonderful staff that actually care .
this Hospital have a Great Staff , all do it Great JOB ., IM thinking about buy my 2d home there …
Thanks for everything ….
RDasilva
I couldn’t ask for a better service,the nurses were very kind and prompt ,they made me feel comfortable,checking on me every 2 hrs or so and making sure I was getting better.Thanks again.Gillis Soucy.
The whole experience was very efficient and every person I interacted with was helpful, friendly, and professional.
Excellent experience here. Great care and organization, caring staff, well run. I wouldn’t hesitate to come back.
It was an extremely Pleasant visit and they were very quick I’m getting my MRI done
The Emergency Room nurses, doctors CT scan nurse were professional & efficient. I was treated with concern & courtesy.
Friendly staff ,They go above and beyond. They work with your schedule. Cardiac rehab Thank you 😊 …
I’m a new patient and so far they have been on top of all my health care and have been sice I walked in the door. I would recommend them to my loved ones
Elderly care is at this facility is Non existent! My 98 year old mother was admitted here about two weeks ago to be treated for a very bad UTI as well as a broken leg from a fall at home. The UTI has brought on some dementia like behavior …
outstanding service the nurse staff was great all the doctors explained what was going to happen all and all great experience
I think they do the best they can. There’s never a wait when I’ve gone. Decent place to work for too I heard.
Very fast appointment – in and out with no waiting. Technicians explained each step of the process and were very friendly
Had a cat scan last week. In and out in 15 mins! The girls were fantastic. I’m disabled and they were so helpful
I’m really pleased with the medical care my Doctor is providing, I love my Doctor her professional and knowledge and for making me feel she understands I Suffer from chronic pain for many years, She takes the time to explain options to help me get better
Competent staff and friendly support make the hospital feel like home. Thank you!!
The nurses, Drs and staff are such caring people. They’ve helped me multiple times and really care about me/us. If I could give 10 stars I would.
I have always had good experiences at this hospital. The staff makes me feel so comfortable and I’ve felt well taken care of.
The whole operation from pre-OP to recovery was professional and courteous. Dr. H and the nurses and the support staff answered my questions completely and carefully. Their attention to detail was outstanding.
I came for emergency surgury. They missed a round of my pain meds, and I was yelling and screaming for about an hour. I was flailing in pain, my food tray fell, and the nurse finally came in and told me Im not allowed to swear; while I’m …
Dr Older and his team at Neshoba Medical Center are excellent. I have had 3 Colonoscopy procedures at Nashoba hospital and all went as smooth possible.
I am in healthcare myself and I can say the experience I had with NVMC has been the best I’ve had throughout my entire adult life. I would recommend this hospital to anyone, including family!
Steward as a group can not keep any good doctors the one’s who care have left the rest of the Dr’s treat you like a number not a patient because that’s what Steward wants the more patient’s scene the more money they make
The reception stuff and the doctor were fantastic. Hands-down one of the best doctors I’ve ever had the opportunity to work with.
Dr. Hussein (pulmonologist) is amazing. He is patient, listens carefully, explains fully and works methodically. Highly recommended.
I felt safe and well cared for woman’s imaging center is the best 😍 …
This is a poor excuse for a Hospital. It should be renamed a walk-in clinic or veterinary hospital. They don’t have many of the on-site services that a typical hospital should have. There Hospitalist come and go from Boston and there is …
I was very happy there I had burnt my hand very badly on the propane they were very sweet and kind made me feel like a top priority was a great medical facility
The nursing staff in surgery was excellent but i found one of the two nurses at time of discharge seemed a little ignorant and unprofessional, but very nice. All together it was a good experience.
Good service, busy times for hospitals but they still treated me with the same high level of care.
I am had a good experience with Nashoba valley pulmonary Rehab. Have not had much experience with any rehab but satisfied with this one.
Great! Nashoba is easy access, quick, friendly, caring, clean, professional. Went there for hearing test and CT-scan this year.
I can only speak about the people at the reception desk and those involved with Cardiac rehab, all are the nicest, most professional, and helpful people you could ask for.
I have always had a expert experience. While in The Nashoba Medical Center. They are always looking out for the best Medical care available for you.
They were able to schedule routine mamagram and bone density appointments back to back: same tech did both and I was done with both on less then 45 minutes…seamless, prompt, professional, caring.
I went to the ER with a four day migraine. Trips to the ER are not always welcome at any ER. Everyone was very compassionate and helped me greatly! My thanks to you all!
Ive been to this hospital several times for ER visits. I will not go here for any emergency again. The first problem was a few years ago. I came in with a nasty cold feeling terrible and short of breath. I was diagnosed with a cold. The …
Worst hospital I have ever been 2 put my 3 year old in a back corner room being very sick and over 3 hrs not 1 Dr to come check in on her only a nurse to offer a popsicle only 1 Dr for the whole emergency room the nurse claim will never bring my child there again
Very unhappy with my experience my 23 months old baby had a fever we were waiting for over 2 hours it was not busy and every time someone comes they will take him in and makes us wait my son got very sick then at the end they told me I have …
Was just there this past week. Plus is that little to no wait time. Nurses are very good and nice. Negative is huge…ER doc did not evaluate me properly, listen to my input or value my opinion. Dx’d me with a “back sprain.” Gave me Adavan, …
The staff and providers are caring, and always give a smile. Julie Tucker, the NP is great, so knowledgeable and caring, always given best care.
Staff here are outstanding 🤩🤩🤩🤩🤩 Truly treating patients, spending time to explain their diagnosis and treatment plan. Thank you so very kindly for your care. …
I took my husband to Nashoba Valley Medical Center after he had a fever of 103.9 for a few days. The doctors did blood cultures and did some test. My husband was sent home, we were told to follow up with his PCP. A week later we got a call …
Everyone was very helpful and made me feel like I was the only one they were dealing with when clearly I wasn’t. Top notch ER staff.
I went in for abdominal pain. The nurse told me I couldn’t have anything for pain. Doctor came in later and told me I could and he had no idea why the nurse would say that. Doctor was great. Nurse was rude and had no concern for anyone.
This place is completely dishonest. They tried to bill us over $300 for COVID related checkups by instead billing them as lengthy normal telehealth calls. When we tried to dispute it they literally just increased the charges by double …
Treated symptoms and not the source of my issue, took an X Ray of my knee that was swelling instead of further testing…. bones dont cause that kind of swelling. And when I asked for discharge paperwork they said they dont do that, my …
Very happy with the treatment that I received at Nashoba Valley Medical. The facility was clean and secure and staff from the front door to office to medical were friendly and helpful.
Arrived in the ER by ambulance after a serious motorcycle accident. It took nearly two hours to be seen by a physician and offered pain management. Granted during that time I was cared for by the nursing staff and imaging.
It four people to put an IV . The women taking my blood took only two vials when she needed four. Because there where so many problems I was there for over four hours after I had already spent three hours at urgent care.
I’ve been to this hospital 3 times in my life since I’ve lived here. First time was when I was very young and sick with the flue. The nurse had no idea what she was doing and repeadedly took my blood hurting me after the 4th attempt as she …
Everyone we met was courteous and efficient The complete test did not take long and I heard from my doctor the following day. Thank you
Sub standard medical and nursing care in the Emergency Department. It’s more like a clinic where outdated health care workers go to lose their knowledge of practice, and worse, the law. Bring someone with you if you have to come here and …
The greeter at the door for check in was very nice and thorough due to covid and the restrictions placed on hospitals very helpful. Bloodlab tech professional. Dr. Stone’s office wonderful as always.
Only good thing is that there is no wait time in the ER. But I think this is a management strategy to entice patients to the hospital. The nurse took my vitals information on a brown paper towel-very unprofessional. The Dr. hardly checked …
I recently moved to Lunenburg and needed
A new doc. These guys got me in, in less than a week and addressed my hearing issue. Very pleased with them.
I visited the emergency room. The staff is fantastic, from the front receptionist to the nurses to doctor Small. Everyone was attentive, and caring and expedient.
Great hospital. I’ve been going here for years to get my INR checked. Always professional, compassionate and medically competent.
Fantastic process. Quick and very simple. Everyone was very cordial and nice. Expected to be there much longer than I was. Notified by email that my tests had been reviewed and that the results were on the portal.
My yearly Mammogram Appt. Was Quick, efficient, and Less Painlfull this time. Great Job Ladies!
I was brought to NVH emergency room via ambulance in extreme pain.
They did not make me wait even 5 minutes before they gave me pain meds and i had a dr in there immediately. …
They are simply just spot on with their knowledge and treatment.
A very pleasant experience! Went in for a test, Laurie at reception was pleasant, professional and efficient. The test technician, whose name I unfortunately can’t remember, was was similarly pleasant, professional and efficient. All in all, a very successful and agreeable visit.
$509 for an office visit that lasted 10 mins. When I asked what the justification for the charge was I was told “I don’t know, that’s just what we billed.”
This hospital has been excellent. I didnt know there were still facilities that did so much to make the experience as easy as possible. Also the nurses did everything to insure my comfort. Their caring and consideration really helped.
Everything overall was very good. Only setback was radiology tech providing comments and input that should be reserved for radiologist only.
I just want to say the Dr. Who preformed my EMG. Thank you for your kindness. Coming out of the test having a diagnosis . Again thank you
So far always friendly staff besides the angry woman who seems to hate her job at the front desk. No kind of customer service manners at all.
Recently I have needed to visit NVMC more frequently than I would like BUT I will say that every time I have visited I have been created kindly and did not experience long wait or delays in treatment. Nice job NVMC very pleased
Good small hospital with high quality and well-connected physicians. People are helpful and friendly.
After reading all the reviews I was a little apprehensive, but all I had was a cut. The ER staff were great. The doctor came in looked at the cut stiched me up and after a couple signatures I was gone. Everything was clean and organized and fast. Sure, I would go back.
Went to Radiology and they were very helpful and kind. They made sure I was comfortable and explained everything in detail. I did not have to wait long at all. Kirsten, the receptionist, was especially friendly and made sure my experience went well.
I’ve never felt more cared for in a hospital than at this location. They did a great job in getting me the care I needed as well as being personable and respectful.
I was in car accident on 08/05/21 13:18 (Route 2 East, MA. Rainy day!. . Car totaled..but No major injuries. Figure I take the Ambulance, because who wants to sit in the rain after a car accident. Also internal injuries possibilities. Plus, …
We rushed our 2 yr old in the very early am to the ER. Everyone we interacted with from admin, nurses, and the doctor were great. Very helpful and friendly. The doctor explained everything in detail and made sure to check if we had questions.
I went in last week for two different tests and it was so easy and fast. Hardly any wait. Technicians were awesome.
I have been seen at Nashoba for many test. If it hadn’t been for Nashoba my breast cancer would have spread quickly. I was diagnosed with early early stages. The biopsy was painless and there care for my comfort was the best. Nashoa …
Been here a few times and nurses and doctors are amazing, check in is fast and concerns was answered in the best way possible.
I came in with my daughter late in the evening, she has special needs, the waiting room and ER were immaculate, the staff were kind and could not have helped us any more than they did. Yes they were busy, but I honestly can not rate this Hospital highly enough, thank you so much for all of your hard work xxx
Treated in your ER after a fall at home. Staff were excellent. Kept me comfortable, took my special needs seriously. Assisted with transportation. Dr. Steadman was excellent. Thank you for being so great to me!
The hospital is old and broken. I was in for 10 days a couple of months ago. Things were held together with duct tape, paper clips, bits of string…then they slap a coat of mismatched paint on to hide the jury-rigged “repair”. Random …
Came in on Christmas Eve and the staff, especially the nurse, was super friendly. They worked quickly and get me out of there in about an hour or so.
I cut my hand wide open at least 7 inches. Quickly drove to NVMC ER where I was promptly greeted and placed in a room in just 5 minutes. My nurse (Audra) was outstanding and Dr. Lisse sewed me up with 8 stiches and I was back home in less than 1 hour. Thank you NVMC ER!!
Here at Nashoba Valley the staff and the nurses are all wonderful. They seem to genuinely care for all of their patients. I recommend 100%
Hands down worst ER experience of my life. I was having sharp stomach pains and my doctor told me that because of the symptoms I needed to go to the ER. Well the wait was short but the nurse and doctor were both extremely rude. They …
Absolute outstanding staff and facility. I have been a patient at Nashoba Valley Medical Center for many years, and I have never been more impressed as I am currently
I would not recommend this place to anyone for medical care. The staff are nice and all, but the medical director and other management need additional training. They do not consider patients risks or concerns when making decisions.
We were very happy with the level of attention and service my mother received from nurses, techs, LPNs, hospitalists, and specialists. She is 92, and although very personable, can demand attention! She was helped promptly and treated very professionally with friendliness. Thank you!
Cancelled an apt. For ultrasound that was made 6 months before on June 4. on the day before the apt. Was for the right breast. I went anyway and they said there was nothing in their records for right breast.. it is in the pathology …
I have been receiving services through the pain clinic. The staff is knowledgeable and responsive to my needs each visit. I feel we work well together to provide the best services for my current needs.
I found the staff at NVMC excellent from the sweet playful but professional Covid-19 entrance screener and guard to the efficient yet lovely Receptionist, Nurse, and technicians to the kind and attentive doctor! …
My mom went into Nashoba Valley Medical Center for a geriatric psych evaluation. She was given wonderful care and evaluated fully before being released. The staff was friendly, supportive, understanding, and professional. Any concerns I …
I sure wasnt expecting to pay a visit to an ER while vacationing so far from home (Phoenix) but I was certainly happy to have had NVMC nearby when it became neccessary to do so. I was taken care of promptly & professionally and within 24 …
I went Saturday after a cycling accident, everyone was so nice and always concern about me, navigate my wife over the process and after care instructions. Thanks all of you!
Poor communication between affiliated physicians. Poor communication between Nursing staff and appointed family members. Hospital staff made ZERO effort to involve our family in moms care. Sent mom straight home from ICU. Visiting Nurses …
This place is terrible. Only giving two stars because the wait was fairly quick. I took my 9 month old baby to nashoba valley medical center probably close to a year ago, for croup. The waiting room was quick, but once we were in an exam …
The people here were very professional and polite. They were also friendly and helpful. The Covid protocols made everything move slowly, but people were proactive, seeking out ways to move things forward wherever they could.
Everything at Nashoba Valley Hospital is well organized. I completed every preparation step before surgery at this location. Very convenient and well run. My procedure went well and I felt well cared for.
It was a pleasant experience and the staff was more than helpful. All I can really say is thank you for taking such good care of me when I was there.
Had the best experience during the registration, the lady was amazing! After that it all went to HELL… the doctor was very rude and cocky. Went in with a severe back pain and she truly couldn’t care less. She kept asking me to sit down …
I chose Nashiba Valley for most things I need to get done because they are local to me and I can get in and out quickly compared to other hospitals. Staff is always kind and courteous. Great care and compassion.
Before going there I was reading some reviews that weren’t the best but honestly I can’t complain. They were very nice from beginning to end. Gave me the proper care and all. I hope not but if needed I would definitely go there again.
Dr. H. IS FANTASTIC! Every employee there are the best. Thank you all for great care.
This place took over an hour to give my partner an IV. Horrible.
Great experience. Courteous staff. Knowledgeable Dr.
Dr Pena.
I would recommend Nashoba Valley Medical Center to anyone. …
I’ve been going to Nashoba Valley for a few years. I loved the atmosphere. The doctors make you feel comfortable and explain everything during your procedures. This facility is highly recommended and especially Dr Gianoukis and Dr. Garas.
This place is listed as PECC (Pediatric Emergency Care Certified)…long story short, they shouldn’t be. …
Traveling through the state, we had an emergency situation in which we found this hospital. The care was outstanding, and they address the current Covid situation very well. Our visit did not concern that, and we were on our way in a few hours. Very friendly people outstanding service. Bravo.
Very good medical center great doctors and nurses also good food
Great care. Very lucky with short wait room times for the times I have needed to go. We drive the 45 to 60 mins to get there rather than go to a local ER 5 min drive away.
We had to rush our 2 year old to the ER, we were seen right away. ALL the staff was kind. They began working on him immediately and a treatment plan. We had to stay for 6 hrs and they kept checking in to make sure we were comfortable as …
I came in for a moderate to severe ankle sprain. Got right in to see the Dr and have x-rays done. Everyone was pleasant and professional. Would recommend for any similar condition.
Courteous and professional staff. My time there was quick due to the hard working, knowledgeable, and experienced staff. I highly recommend Nashoba Valley Medical Center.
I was not prepared for what was about to happen to me. The technician was hardly communicative with me. The procedure is very painful. And unnerving. (No pun intended) …
I was well taken care of before, during, & after my endoscopy @ NVMC. Dr. Blake was my anesthesiologist & Dr. Older performed my procedure. All nurses were wonderful. Highly recommend these doctors & this hospital.
Sat in the ER for 2 1/2 hours no doctor ever showed. I walked out.
My first time visiting this hospital, and I am still in AWE from my experience !!! Absolutely amazing staff!! They were all respectful, kind, and caring, the registration and triage process was extremely fast. The doctor we seen was …
Everyone was so professional. I felt comfortable right away, like I was at home. The Staff truly show that they care about their patients!! Thank you for diagnosing me when no one else would help me!! I’m so grateful 😊 …
This review is for the ER only and not for the doctors and nurses that work there for other non-emergency situations. …
The hospital as a whole is very a good, clean, and well regarded one and as it’s said Covid precaution safe. Personable staff overall…when’s the last time you were [hospital] waiting & a staff person strolled by easily speaking with you …
First of all, my name is not Joseph and I’m not a male. My name is clearly listed above. This solidifies my point regarding poor communication and professionalism. …
I had never been to Nashoba Medical before and the experience couldn’t have been better! From the pre-registration to the medical professional that I dealt with, all made me feel comfortable. The process went very smoothly. I would highly recommend this medical facility.
Easy parking and quickly met for an appointment. Staff was very helpful.
This hospital has always been top notch…..hands down WHERE TO GO if in need in this area.
Just spent 4 days there with a heart issue. Great care and attitude…. 9 outta …
I was in a very bad car accident, I chose after speaking with the ambulance to wait for my husband to arrive and my car to be towed and then have my husband bring me straight to the hospital. We chose Nashoba where it was the closest. The …
They got us in right away. Great ER. Kind staff. Got us feeling better so quickly and took the time to hear me out. Thank you !
My first visit with Dr Gianouskos went well, MRI is next and then treatment. Sounds like she can help with the back problem.
Our family loves Nashoba! They are the best! Anytime we need anything their staff is there to help us every step of the way.
Went here for an mri. After the mri I see the report has symptoms I don’t have listed as reason for mri. Right before the scan was taken the lady working there made rude remarks stating the symptoms of my diagnosed health conditions …
It was fairly quick and easy to get a coronary artery screening. The staff was very helpful and efficient.
I am talking only about one branch of this clinic. Cardiology.
My husband went to this hospital with a suspected stroke. He was left for four days! Analyzes were every 6-8 hours. We just sat in the room and waited. He was …
I had no wait. The ED nurses and doctor were excellent. Everyone was kind, compassionate and caring. They drained my knee and now I feel so much better. Thank you
Everyone at Nashoba Valley was professional and super friendly. There was no waiting and the procedure went very smoothly. I’d happily recommend Nashoba Valley Medical to anyone!
I slipped on the ice and knew right away my wrist was broken. I went to Nashoba Valley for the fist time and now they will be my go to. The staff was friendly, got me right in, and immediately started pain management. I was in a temporary cast within an hour. Professional through and through.
A friend of our family is facing life threatening conditions and is currently hospitalized at this location. The nurses have been treating him poorly to the point where he calls us in tears. Do not recommend emergency visits.
The lack of attention from my assigned nurse, and physician that would not listen to my history/ symptoms and would not complete the test requested by my primary care physician was appalling. This is the closest hospital to my home and …
The technician was wonderful! From the first smile and hello to the have a wonderful day afterwards, she made me feel at ease. Everyone has anxiety when it comes to mammograms, but having a technician who puts you righr at ease is very …
I like almost all the Drs and Nurses I have encountered here. I believe they do a great job with a lot less than other hospitals have. My one issue has been scheduling and communication. I have had 4 different appointments with different …
Betsy in the breast imaging center went above and beyond in making me feel welcomed, comforted informed. She really, truly made the experience remarkable, and helped comfort me when I was really worked up; I really felt heard, seen and …
Dr. Toman very very thorough he will go over everything you want to know very friendly good person. His staff is very friendly and easy to work with!
Came to this location with a severed finger. Not knowing that this hospital did not have the band with to help me. I waited from 1030am-3pm to be transferred to a different hospital. During my waiting time I was barely checked on, my finger …
Being from Canada I had to get a COVID-19 test prior to travelling and the process of becoming a new client at Nashoba was extremely smooth and easy. The ladies at the front desk were very helpful and not to mention super considerate. …
I was admitted there in the emergency dept after a car crash. They stuff were extremely friendly and taken a great care of me not only physically but also from the trauma I was suffering. Highly recommended.
Everyone was very helpful and very professional. I have a vertigo problem And everyone was on board to make sure that I didn’t have any issues with that due to medication or Anesthesia. Dr. Brusi was very caring and helped with this issue everyone seem to be on board.
My overall experience is good. But this morning a man is going around spraying bathroom spray at the door of all rooms, I am here because of heart and breathing issues and I was doing better until he sprayed this in my room. He should not …
I cut my fingertip very deep at work, and I was in and out of the ER in less than an hour. Nurse was very attentive and doctor saw me within 20 minutes. Was bandaged up and back running machine in no time. A+ to this hospital.
I have been going to Nashoba for years. They have given me and my family outstanding care. They haves saved my youngest son’s life numerous times as he had life threatening asthma as a child. I’m my case I have had several surgeries and …
This hospital is very caring for the patient when they arrive. I went there and it wasn’t wait out there for hours like you do at the chop shop in leominster. They brought me in and took care of me like I was the only person that they had …
With the exception of one staff member I received the highest quality of care here for the last four days. The nurses and the aids were so thorough, so pleasant, helpful and empathetic about the challenges of recovering from hip replacement …
We are so lucky to have this small ER so close by. Forget about long waits. Forget about crowded waiting rooms. Patients can get in, get care, and get back to their lives in the time it takes patients in most ERs to get through simple …
Very very very rude staff, I was in shocked the way the lady who answers the phone spoke to me. I work in the medical field and I would NEVER speak to my patients they way I was spoken to. I will be calling the hire ups so they can know what’s going on. I would not recommend anyone to go here
I was there for a colonoscopy and everything went great. Every staff member I encountered was helpful, kind and knowledgeable, This includes people I passed in the hall who asked if I needed help finding my destination. The …
The service was ok, however their payment options are horrible for someone on a limited income on disability. Unfortunately I didn’t realize i had an outstanding bill until it was a week from going into collections. I’m disabled and on …
I am very Skeptical of doctors and hospitals due to very bad experiences. This hospital and the doctors are very compassionate and understanding towards their patients. They do their best to make you feel heard and that the needs of their …
– They have some kind but VERY RUDE emergency staff. Unhelpful. I went for a fever once got blood work etc &, was told their “forgetful to call with any results, so if you don’t hear from us by Wednesday call.” I understand BUSY, but …
Last Wednesday I woke up at 1 AM with severe abdominal pain. 4 hours later I had my husband bring me to Nashoba Valley ER where I found out that surgery was needed on my gallbladder. The next 48 hours was nothing short of amazing with the …
Everyone that assisted in my surgery was pleasant, kind and professional.
I have been seeing Marybeth post wrist surgery, for my wrist ot/pt rehab. She has been fantastic. I am making solid progress. Overall the medical center has been easy to work with, no waiting, accommodating with schedules and easy to navigate. Thanks team!
My son just had surgery there for a strangulated hernia and had some of his intenstine removed. Worst experience he ever had. Nurses failed to inform the surgeon he had gained 11pounds of fluid after having no food in 3 days. He aspirated …
I needed X-rays done to review my most recent total knee replacement with my doctor at another Boston Hospital. Rather than drive into Boston to get them done I asked if I could get them done at Nashoba Valley. …
I was so pleased with the care I received! Dr Simon was amazing….all my tests were done in a timely manner and I was extremely impressed with your nursing staff….I would definitely be back!
I went in after 10 days of being sick. I was treated terrible by the staff and Dr. Simon.
They said becuase I had covid symptoms they needed a room for me. They proceeded …
I have had a couple of pains during that week earlier
Come Friday I checked myself into the emergency room with gallbladder infected …
This is the worst hospital in the entire world. The staff is incredibly rude, they always misdiagnose you, and the security guards are just awful. I wish I could give this place 0 stars but I can’t so 1 will have to do.
All of the staff have been super friendly. The therapists are thoughtful about your needs, professional and attentive during your sessions. I feel like I’ve made positive gains following spine surgery and really appreciate the positive and welcoming vibe along with the excellent therapeutic services.
Nashoba Valley Medical Center has been a great place for me to go to with my (and my family’s) medical needs. I have been in many of the departments and in each scenario I have been treated kindly, respectfully, and as if I was the only …
I recently was feeling very I’ll and in a lot of pain. At first I wasn’t too concerned but, as the day went on I got worse. Feeling scared I asked my husband to drive me to Nashoba Valley Medical Center in Ayer, MA. I arrived at 4pm., I …
Excellent physical therapists who take pride in accurate assessments and take a wholesome approach to sustainable recovery. It is clear this team enjoys what they are doing, and can accommodate the full spectrum of needs from rehabilitation …
I was recently treated in the Emergency Department and recieved wonderful medical care in a quick and efficient manner. Wonderful staff on duty. Thank You for your care.
Careful with this Medical Center. I took my son to see a doctor and get a medical clearance for work and the person on the phone and the receptionist of the ER told me that the doctor could do the exam. When we sit down with the doctor, he …
Awesome experience! The doctor/tech was so so nice. She went above and beyond to take care of me. She really was a blessing! It’s rare these days and I really appreciate it.
My ER experience was beyond exceptional. The care, compassion, kindness and professionalism of Erin, Kelly, Breana, Dr. Benedict, and Mhu of Ultrasound was beyond measure. They listened, and treated me like family. I have never experienced anything like this before and am in awe of this amazing team.
I went to have my shoulder checked after dislocating it at work and popping it back in myself. Was in terrible pain and the doctor acted like I was there seeking drugs. Mind you I was in terrible pain and crying my eyes out. The doctor …
Broke my hip over the summer and needed major surgery and they collected my belongings, got home to find 60$ missing. Then recently went In for a psyc evaluation talked to 1 person over zoom for 2 mins the 3 days I was there. The doctor …
The nurses and staff were attentive and positive. The doctors I saw were top notch. They really knew their business and took plenty of time to discuss my care. I am very pleased with the way I was taken care of.
I went in for some blood work and EVERYONE was so nice and friendly and accommodating sand apologetic for the small wait I had. I’m a nervous patient and the woman and her trainer who took my blood were so kind and helped me relax by …
My mother broke her hip. She was brought in via ambulance. Once in the ER she was treated great by Monica and Kelly they were very professional and they made me feel less nervous. They were very gentle with my Mother, they both did …
The staff was very professional, considerate and nice to me. They spoke with me about medicine and other things. I highly recommend Nashoba Valley medical center. However, I was told to arrive an hour early and they didn’t say anything to …
ER doctors are great very nice but per state regulations you will not get anything for pain but over the counters Any X-rays they have failed to accurately give a reading from any …
Hands down the best ER I’ve been too.
My wife and I both got Covid and they took exceptional care of us, mostly friendly staff and better treatment than Emerson. They are good listeners and have …
Nurses were very rude to there patients. I happened to hear them talking about how they are so busy, understaffed, and couldn’t wait for the shift to be over.
My recent visit to Nashoba Valley Medical Center was excellent. Everyone was helpful and respectful of my needs and concerns. I received prompt attention from the point of entering the ER until I left the building. I am a new resident to …
I had a mammogram scheduled for today. The girls at registration were great, the tech was great. Good experience over all. Thank you!
Over the years I’ve been to NVMC countless times. I’ve stayed as an inpatient many times, and had dozens of diagnostic tests done (as both an inpatient and an outpatient): x-rays, CT-scans, electrocardiograms, mammograms, etc.), And minor …
I was kicked 3 times by a horse in Littleton, MA and was transported to this facility by ambulance. I can not say enough about the medical care that I received from a very professional staff. They exhibited a caring attitude as they looked …
I had to go to Nashoba to get a pre-surgery Covid test. It was so easy, quick and painless! I got a phone call ahead of time with an appointment. I was there for under 5 minutes and didn’t have to get out of my car! I highly recommend!
My two year old son sat in the er waiting room crying with a busted lip that was bleeding for over an hour without being seen. The registration desk was helping other people ignoring me and him. They were no help at all. This is by far the worst hospital in the area. I had to leave with him and take him to a different hospital.
ALL the healthcare workers, from the ER to the man that wheeled me to my car, were awesome and took such wonderful care of me. 6 days in the hospital was 6 too many, but they made me feel at ease. I can’t thank Nashoba enough. THANKS y’all.😁💚 …
Went in for hearing testing. The audiologist listened to the issues I was having (hearing over background noise) and targeted my specific situation in the tests, along with standard right/left decibel tests. Very nice person, and good experience.
Angela and Karen took immaculate care of me from the moment I walked in for my surgery. I felt like a princess. I was cared for every second and Angela even brought me a coffee immediately after surgery as she promised she would. I felt …
Was seen in the ER, then admitted for an emergency surgery. Fantastic care from the moment I registered until my discharge. Every team member, nurse, technician, and doctor were friendly and knowledgable, walking me through any unknown situation I was about to experience, which I really appreciated.
I had the best experience and the most caring staff that attended my needs. Unfortunately we were there for a major health concern on thanksgiving holiday but the staff, nurse and especially Dr Hernon were the most pleasant and attentive ER …
I had a CT scan recently. Kelly and her coworker (I didn’t catch his name) were wonderful and acted like I was their first patient of the day, even though I was their last appointment at 5:30pm. They were both extremely kind and …
Everyone was efficient, courteous and upbeat.
My only serious complaint was the length of time to hear how my mammogram was….?????? …
To date I’ve had nothing but good experiences at Nashoba Valley Medical.
Emergency room wait was short and Dr’s attentive.
Ongoing gastrointestinal- always able to get an appointment within a very …
Emergency Department
Worst Hospital I have Ever Been To. The nurses have Been sitting in their booth …
Occupational Therapy is top notch. Experienced therapist is shepherding my healing with great results. Her wisdom and encouragement and strategy around my mobility has gotten me great results. So appreciated. …
I had a rhinoplasty done here a few days ago and I was super nervous about it. The nurses here are beyond amazing. The nurses who checked me in were super understanding and kept me calm through the entire process and were so nice. When I …
I was seen by Dr Jared Tolman (orthopedist) for a fracture of my arm. He explained the situation and the upcoming treatment very well. He was very kind and gentle and I have complete trust in him. I will have a follow up in a few weeks. …
I have been using Nashoba Hospital since moving to Shirley in 2013, I now live in Leominster, but continue to have my tests and emergency care at Nashoba because they are always quick to get you taken care of. The staff and nurses are …
I cannot thank the staff enough at Nashoba Valley Medical Center. I had to have an MRI, and hate being in an enclosed space. The staff was wonderful in making me feel safe and even told me to think about laying on the beach with a …
I went in during a health emergency and they were so efficient and fast. The staff was amazing. It was my first time going there as I’m fairly new to this area and had been previously warned about it, however I had a complete opposite experience.
I had to come to Nashoba Valley Medical Center ER twice over the Thanksgiving holiday with a sudden, acute illness. I’ve had negative experiences in ER’s before and don’t usually expect much, but the staff here were all wonderful. Everyone …
Whenever I have to have tests at Nashoba Valley Medical Center, I have a great experience. The employees there are extremely empathetic, they treat you well and really go above and beyond to make you feel comfortable. It’s so much more personal than going to a city hospital.
Wonderful care getting bone scan and mamogram. The lady who did my bone scan and mamo was kind and gentle. I am a RN and recognize excellent care. Thank you so much.
I went in for surgery. The staff are so kind, attentive and thoughtful. Dr. H and his team are the best! Clean facility also.
The staff was pleasant and helpful, and that’s where the good review ends. I found the hospital to be run down and quite dirty, and whoever decided to out source the billing shouldn’t be in charge of such important decisions.
I had a choice, HealthAlliance or Nashoba. I’ve been to the ER at HealthAlliance way, way more times than can be imagined. So, what the heck, lets give Nashoba a shot. Yikes, what a great experience. Great attitude, atmosphere. Granted they …
I was admitted before I could finish registering. I was out within an hour. I was scanned and diagnosed and discharged before I could nod off. I’m recovering nicely.
I came here several times for intense chest and abdominal pain, which was misdiagnosed as costochondritis and even brushed off as anxiety. They finally figured out that I needed my gallbladder removed,(after months of intense pain) however, …
I have always loved my local hospital. I’ve had a horrible experience in the ER once in 2021 but my past ER experience was the best I ever had. DR Small was awesome and the nurses and staff I saw were about par. I can’t speak for the whole …
I love this hospital. I have always received great care and so has my family. Everyone is caring and very professional. I always feel safe here. I highly recommend this hospital.
Terrible experience here with Dr. Simon. Went to the ER here, overall terrible experience with the doctor and his diagnosis /discharge. The staff was great and the nurses were great, but Dr. Simon himself I didn’t have the best experience …
I can’t tell you enough how thankful I am! From the front staff to the nurses and dr all so very kind. Showed me nothing but compassion and all very empathetic. hospital visits usually terrify me maybe it’s the long waits the rushing as I …
I had a tic bite and a member of my family had one too! That tic was still have buried under the skin. We were treated with respect and a few laughs at the front desk! I forgot the woman’s name – she was very thorough and very nice. Nurse- …
Sent to the emergency room by my PCP . After 4 hours of waiting and no end in sight I gave up and left without being seen. Totally unacceptable no matter what the reason.
The hospital is immaculate and the staff is warm and friendly. It’s been a very positive experience.
Was met with kindness, compassion, and was listened to and taken seriously. I will go here for my medical emergency room care if necessary ever again.
AWFUL experience here. Radiologist misdiagnosed me which led to unnecessary surgery – president Sal Perla simply stated i signed a surgical consent form and refused to even absorb deductible owed to the hospital. Still recovering 7 months …
My boyfriend is here at Nashoba. The nurse Christine from overnight in the AC UNIT was AMAZING last night! She needs some serious recognition!
Everyone from the front desk greeter as you enter the hospital to the nurses and doctors in the endoscopy outpatient suite – all were wonderful! Very professional and caring.
We will never go to another ER again should we ever need one. You never know what a wait time looks like at any ER, but heard this was the place to go. The front desk registration support was incredible. Quick, easy. Friendly service. …
The staff is very friendly and caring very clean. I come first and making sure I am comfortable and know what is going on with my health plan. I will always choose to go here.
Nashoba Valley Hospital provides the highest level of quality care with compassion and integrity. My mother received both physical and psychosocial evidence based practice care to address her most immediate needs. I recommend it highly.
Been to the ER of other Hospital which was a disaster. NVMC on the other hand was awesome. I was in a room less than 5 minutes after I got to the ER. Doctor followed just minutes after that. The RN made sure I was as comfortable as I could get. All in all, NVMC is the Ritz Carlton of all hosptitals in the immediate area.
I had a positive experience at Nashoba Echocardiogram Lab in Ayer Mass.The tech was knowledgeable,kind and full of information although she will be retiring soon and will not be there next time I need an echo.I had waited for weeks to get …
I have never had a bad experience at Nashoba Valley.
Every one was professional and polite. I was made aware of what was happening and was told how I would get my results. Very pleased.
Seriously one of the worst experiences ever. Waited for hours, both of us sick, possibly with covid and they kept saying they were waiting for an isolation room to open. Six hours later they put us in a room with someone else, an elderly …
I had a stellar experience at Nashoba. The surgical staff are beyond amazing. They made me feel safe and comfortable every step of the way. I had a ton of questions and everyone was super helpful. I even got a courtesy call the next day to make sure I was doing alright. Thank you!!
My experienced at Nashoba ER was great. From check in to when I left. The front desk clearly communicated with me about wait times so I knew what to expect. Nurse Kelly was compassionate, sweet and had such a calming personality. Dr Deede …
I am from out of state and had to go to the ER twice. They helped me out both times. Very helpful staff all around from desk up to Doctor. The wait time was very quick and the nurses and doctors showed care and concern to help with my medical issue. Would definitely say if you need urgent care they r the best
My experience with Nashoba Valley Medical Center was TREMENDOUS. I was about to start a vacation outside the country. The evening of our departure I started an infection on my big toe. I certainly didn’t want to go with this issue. On …
I urge them to train all of their employees. No one seems to know what is going on. It
Is difficult to get ahold of them. If they do a nice training so people know about all the different departments that would really be a benefit for he patients.
went to the emergency room with my girlfriend who has been having panic attacks. She’s been here a few times in the past couple of weeks due to being sent places that don’t help shes had to keep coming back. We came in with hopes to talk to …
i usually have a great experience at this hospital but this visit was terrible. i went in with a fever and could barely talk. the doctor that came in the room was very rude, telling me to find a pharmacy and pick a medication when in …
I visited Nashoba’s ER dept for the first time over this past weekend. From the moment I walked in until the moment I was discharged, everyone was informative, friendly, compassionate, and patient. I ended up staying for around 4 hours, and …
I had a good experience with my visit to Nashoba Hospital for lab work. When I arrived, I was greeted by receptionist and she explained where I was to go to sign in for my appointment. All employees were friendly and helpful. The lab technician was great! Painless!😊👍🏻 …
My husband & I both love this hospital! It’s close to home, everyone has been so helpful and kind and the medical care we’ve gotten is spot on. We’ve had to use the ER, the imaging services (& CT scan) and the inpatient hospital itself. Can’t get much better than this small community hospital!
After taking my daughter to urgent care and not getting the treatment she needed I took her to the
ER here. They were phenomenal from admitting to care. They were very …