Okay place. Service is not too impressive. They do care much about attire so don’t come in business casual or jeans. No free coffee. Kinda cheap place.
The staff in this office are all inept. I too was on the phone for over an hour to no avail. I think they should be investigated with the customer service police. They are not only unreliable but they distort the truth. I can not express my frustration without becoming agitated.
One of the most disorganized and unethical insurance companies that I have ever witnessed. Countless issues after canceling policies four months ago only to suddenly get drafted again at 4x the previous premium. …
The Nassau customer service line is the worst phone access system I have ever used. I am frequently on the phone for upwards of an hour and a half only to have my call dropped abruptly with no explanation. After talking to a representative …
Horrible operations department unfortunately. My personal policy is with them along with about 200+ client policies. I have yet to have a single experience that went as it should.
I’ve been walking and running past this building daily since October of 2019 and have spoke with staff and security staff in the building on several occasion about plants in the building. This morning a heavy set bald security officer lef …
This company has terrible customer service – no one can get anything done and I got told something different every time I called about my deceased Mother’s refund that they can not seem to get mailed out! Had to call my Attorney and been going through this for 5 months!
this company is a scam
Okay place. Service is not too impressive. They do care much about attire so don’t come in business casual or jeans. No free coffee. Kinda cheap place.
The staff in this office are all inept. I too was on the phone for over an hour to no avail. I think they should be investigated with the customer service police. They are not only unreliable but they distort the truth. I can not express my frustration without becoming agitated.
One of the most disorganized and unethical insurance companies that I have ever witnessed. Countless issues after canceling policies four months ago only to suddenly get drafted again at 4x the previous premium. …
The Nassau customer service line is the worst phone access system I have ever used. I am frequently on the phone for upwards of an hour and a half only to have my call dropped abruptly with no explanation. After talking to a representative …
Guys, Please be careful when considering Financial Groups!
As of writing this it’s been 118 days since starting the process of claiming a …
Horrible operations department unfortunately. My personal policy is with them along with about 200+ client policies. I have yet to have a single experience that went as it should.
I’ve been walking and running past this building daily since October of 2019 and have spoke with staff and security staff in the building on several occasion about plants in the building. This morning a heavy set bald security officer lef …
This company has terrible customer service – no one can get anything done and I got told something different every time I called about my deceased Mother’s refund that they can not seem to get mailed out! Had to call my Attorney and been going through this for 5 months!