National Auto Lenders Inc. has been doing business since 1996. It operates as a non-prime auto financing. Its list of dealers includes Tropical Motors … See more
Read More| Sunday | Closed |
| Monday | 8AM to 8PM |
| Tuesday | 8AM to 8PM |
| Wednesday | 8AM to 8PM |
| Thursday | 8AM to 8PM |
| Friday | 8AM to 8PM |
| Saturday | 9AM to 6PM |
14645 Nw 77th Ave Ste 203, Miami Lakes, FL 33014
(Translated by Google) National auto lender, I am completely satisfied with their great professional attention, kindness, and I would do business with them again. I would rate them a 10 for their impeccable service and especially the …
(Translated by Google) it’s useless
(Original)
No sirve para nada
(Translated by Google) Excellent attention from Mr. Andrés I recommend it 100%
(Original) …
(Translated by Google) Excellent professionalism, Ibrain listened to my needs and understood the situation I had with covi 19, thanks for your help. …
(Translated by Google) I financed my first car with the company I was very well assisted IB totally recommend for your financing thanks national auto lenders …
(Translated by Google) I THANK THE LORD IBA FOR HIS HELP HE WAS KIND AND PROFESSIONAL HE CLEARED UP A LOT OF DOUBTS I HAD I AM HAVING A CRITICAL SITUATION IN MY LIFE AND THE LORD GAVE ME …
(Translated by Google) The colleague Yenis was the one who attended me, a very good worker, in truth, it was a good job for me, she was very compliant at all times, grateful for her collaboration, it is unnpkacer that there are blinds like …
(Translated by Google) Very happy and grateful for the professionalism and good treatment by Mrs. Natacha, capable of helping solve all the problems for the client, those stars are for her …
(Translated by Google) I want to thank and thank you for the trust you gave me, very kind to the person who attended me there. …
(Translated by Google) Good company, Mr. Ibrahim has always treated me well and answered my questions regarding my account. …
(Translated by Google) For me it is the best experience, because at the beginning of having been going through a difficult moment, Miss Yeny helped me unconditionally in all my questions and difficulties, she was always attentive and more …
(Translated by Google) Thanks to Yeni she helped me a lot many blessings for her thanks …
(Translated by Google) I congratulate the management for having such professional and trained people serving the clients. I was attended by a manager who helped me solve my problem, leaving me happy. I congratulate you NENNY, thank you for …
(Translated by Google) I want to thank again all the good treatment of the national auto lender company. Especially to Lourdes and ID. That since the first day of my car loan they have been giving me advice and support so that today this …
(Translated by Google) Excellent work all, many thanks to Jenny for all her help and for facilitating this difficult process. Blessings and success. …
SCAMMERS!! DO NOT GO TO THESE SCAMMERS.. they well repo your car, charge you triple to get it back.. they have trackers in the cars.. worst of the worst lenders.. Im a real person dealing with these lenders, im not a scam or a fraud. If you want to get scam and rob then go to these people
HORRIBLE service !!!!
Great
They rob ppl blind
excellent company to work with!!!!!
Worst place for a auto loan
Staff is very helpful specially is this hard times
Horrible Company. IF YOU ARE OFFERED THIS COMPANY RUN OR REFINANCE IMMEDIATELY!!!!!!
Abraham,
thank you for all your for all your help, really appreciate it
Ask for Jennie. Great Customer Service.
horrible service
please do yourself a favor and look for a different dealer
Horrible customer service…. they are liars, very unprofessional and janky
Bad service all the way around never deal with this company
horrible customer service no one should ever finance through them everrrrrrrrr!
Jenny was amazing in assisting me with everything I need
24% rate for a car loan because I am French and new permanent resident. Discrimination !
Ibrahim is wonderful. Very thankful for him.
Great customer service I had today with Ester from OLAMAE Washington
This company will block you from making a payment if they want the car back.Block online and over the phone payments..plus they put tracker on your vehicle..stay away from theses people very evil company.
Andrés has been super helpful with my account i would definitely recommend
I want you guys to know i went to jail because of the company you guys chose to repo my car stole all my belonging ROMAN ADJUSTERS AND THEREE WILL BE SOMTHING DONE ABOUT IT I CALLED YOU GUYS FOR HELP I JUST WANTED MY BELONGINGS! YOU GUYS …
I called this company & they decided to hang up in my face. Very unprofessional!
Great Company! Always very helpful, I am guessing the bad reviews are from people who didn’t pay their bill.
IB was very professional. I was satisfied with the service and very helpful
Ibrahim was very professional and has excellent customer service skills very pleased with this young man
Very good team for auto loan lenders. No complaint so far.
Araceli is the best!!! I love her!! Very helpful very understanding and she gets it done and answered!!!
Worst company ever. I’ve had them 2 years all payments made on time and some before time and they still refuse to work with you and they are very nonchalant about it.
Jenny helped me out a lot, very nice and guided me the whole way through
National Auto Lenders is an disgrace company i brought car from them since 2013 an pay them off and after two years go by they repossessed wanted me to wired them money
Like there payments,is reasonable.not like other dealers 1 payment miss and they are looking for there car,this company gives you a extension to come with the money and no problem..🤘 …
Abraham is the best always takes great care and very understanding thanks for the professional acquaintance we have created. ALL REPS SHOULD LEARN FROM YOU!!!!!!!!!!!!!!!!!!!!!!!!
Excelente service… IB was excellent his always helping the costumers , very professional …
THIS COMPANY IS A JOKE THE STAFF IS RUDE AND NASTY. THE CUSTOMER SERVICE SUCKS. THEY CALL ME EVEN WHEN IM NOT LATE. YOU SPEAK TO THE MANAGERS, THEY SAY THEY ARE DOING ONE THING AND THEY DO SOMETHING COMPLETELY DIFFERENT THEN WHAT WAS …
Andras in customer care and the whole team is amazing. Awesome company. Superior service. Aretha gives 🎊🎉🙏😇 …
Ib is one of the customer service representatives he is very knowledgeable of his job and with everything that is going on this company has really work with me
Thanks to andres for all the help always willing to help me even though it’s not always his department he gets the job done thanks for so the help you do 😇 …
Horrible customer service doesn’t matter how much you spend a month HARASSING phone calls even when your not past due! I advise you never to use this lender rep Jessica is horrible should loose job the way she speaks to customers
Wonderful staff very professional great service Andres was very understanding and courteous when answering my questions I would recommend national auto lenders excellent team work
Jenny Went above and beyond to make sure that I was updated on the information in the In the process with my vehicle she help me a lot thank you very much excellent customer service
Mrs Jenny perez help me a lot.she did an exellent job.she is very nice and helpfull person ..Im glad she Was my agent..thank you mrs Jenny Perez..
I unfortunately did not do my research when I used this company. The customer service staff is very unprofessional and dismissive. The multiple complaints posted are well-deserved. Buyers “beware”, their antics toe the line of being a fraudulent company.
Esther D is the best. She understands your needs and work with you.
Jenny Perez was very helpful she helped me to come with a plan to take care of a balance that was owed
Ibraham is awesome very professional and willing to help in anyway possible and very pleasant to speak with at any time more companies need and individual like Ibraham
I want to thank my representative Esther. she is very Polite and professional also explained everything very clearly.
Great customer skills and communication the managers Dayleen , Andres and the rest of the crew always help you out with whatever the situation is 👍🏼 Great place to finance your vehicle with! …
Such a great company! First I wanna thank Abraham thats help me with my account he always hear me out and most of a helps me. Thank you 😊 …
If you looking for a great loan company this is the place to go thank you to Ibrahim for helping me and for understanding and great customer service.
Ibrahim is great and he also make sure everything is updated on your account I give him 5 ⭐️⭐️⭐️⭐️⭐️ He’s great agent
Pay our note on time have not had any issues with national auto lenders glad they took a chance on us!! It allowed us to build our credit back up and we greatly appreciate that!!!
Ran into a bit of a financial bind and they worked with me to arrange payments to catch up. Thalieta was very professional and understanding. Never had a problem.
My husband and I have been with them for 2 Years.They are always willing to work around your payments very understanding. I would like to get another vehicle from them once we finish paying off this one.
I would recommend these guys to anyone trying rebuild their credit. They have worked with me during the down turn in the Oil & Gas industry and could not ask for better customer service. Thank you for all you did for me.
Excellent customer service. Ibrahim is knowledgable and very helpful.
I highly recommend doing business with this company.
I would give them no stars if possible. This is the worst company ever!! If your looking to do business with them please look elsewhere because it’s not worth the headache. Their customer service is horrible and they won’t resolve any …
Abraham is very good at what he does he has helped more then enough and I’m very happy with what he has done for me
Customer service rep Abraham makes everything so much easier for me. Very professional and patient.
This company is horrible!!! The people there were so rude. I was only 1 or 2 payments behind due to being hospitalized and I did call to let them know that I’ll catch up with the payments once I get out of the hospital. They said that it …
This company doesn’t even deserve a rating. I will be contacting BBB as I made a payment called and advised them when the payment would be made and two weeks after my payment was made they sale my account back to the delaership without …
I financed a car with this lender in April 2016. It was a total lost within 2 weeks. My insurance company paid the value of the car and GAP insurance covered the rest. It is now June 2016 now and I have no record of this company reporting …
Worst company ever!!! I used to live in FL (year 2007), they financed a 2003 Toyota Corolla for me. The real price for the car was 8k, I ended up paying them 17k. Stay away from them. Run if you can.
Mz Jenny was my agent , I must admit she is patient,considerate, professional,understanding and she does her job well, if you been in a position where you have been trying n fell on hard times with your carnote being behind n repossessed …
I’ve been having such a bad experience with this company. First of all, the people who work there barely know how to speak english. Second, they are very rude and not helpful at all. Thirdly, every time you call and speak to someone they …
They have poor due diligence I purchased a car in Mar of 2013 They have only reported 4 payments out of the 7 I have done on time second I have tried to refinance my car loan because they are rapping me at an 18% So the best part ever I …
So ever since Covid-19 has devastated the country its been very hard to get a hold on things as far as bills are concerned..But NAL has been nothing but helpful to me and countless anoints of other people..My Agent who’s name is Ibraham has …
I spoke to abraham this morning and he helped me out by responding without hesitation to my request,
He was so professional and attentive !! …
Excellent service always answer the phones and help wherever they can…special shout-outs to Abraham, Jenny ,Lilly….amazing staff , never any problems even when my payment was late….hey we need more people like this in this world……
Ibrahim is hands down a huge asset to national auto lenders! He is very professional, helpful, and absolutely caring!!! HIGHLY RECOMMENDED
Very professional and courteous experience
Esther help me out and made me feel
Like family , Highly recommended!
I have to agree with everyone’s review. This company is HORRIBLE. I have filed (2) reports against them with BBB! When you ask to ask to a manager they always have an excuse and say they will take a message and NOBODY from the company ever …
I have to say my experience with this company is very poor. I hate there customer service and the way they treat there customer. They do not practice collection laws, I have reported them to the better business bureau, which they lied and …
I would give it negative but impossible. These thieves are nothing but trash. They over charge, they steal, and now they sent my title to the wrong address, conveniently they didn’t receive the one email with the address update, then they …
Jenny was very grateful job was professionally done. Thank you again for being so understanding in my situation anytime we speak.
Thank you Ibraham for being so professional, honest, understanding, positive, and caring. Thank you for adding value to National Auto Lender. Ibraham your simply the best.
I work with this lender as a finance manager at a car dealership. The customers they work with are customers whose credit bureaus show an endless list of late payments, repossessions, credit card charge-offs, and collections. These people …
Working with Abraham has been a pleasure, he is very professional and makes me feel as if I am a part of a family at National Auto lenders.
I love working with auto lenders have nothing to say but good things from them. Very polite staff and always willing to go an extra step . Staff members Abraham was very nice great customer service!
I spoke with Ibrahim and he was very nice and professional. I have been doing business with them for 7years and they really do work with you in case of an emergency.
This is the worst auto financing company I have ever been with. My credit was bad at the time of purchasing a vehicle and I was willing to take any APR because I had to have a vehicle at the time. I got raped at 20.25% interest and that …
Very very unprofessional beware!!!! Do not finance with this company “National Auto Lenders” they are thieves, devils, cut throat, they will repossessed you’re vehicle in a blink of in eye! Mrs Jenny is the worst one she is in charge of ppl accounts she is a real witch. I will make sure to go BBB and file a complaint
Abraham is always a pleasure to talk to. He is very professional and always leaves a smile on my face. All company’s should have an Abraham.
Ms Jenny was very quick responding friendly professional she went out of her way and did everything she possibly could to help me keep my car . i had sevral hardships during the time of my loan . she was right there helping me renegotiate …
i want to give a HUGE thank you to Jenny she is the BEST, she helped me recover my car back after repo she made it super easy and fast for me to get my car back she was always attentive, was super patience with me. i’m super happy with her i always ask to speak to Jenny because she helps me resolve any issues ASAP 😉
A wise man once said you can measure someone’s values and character during unforeseen circumstances and that’s exactly how I came I across Jenny Perez at National Auto Lenders. She made it so easy to transact with the company besides the …
Good morning everyone! All! I can say is a agree with you both dee coleman & Bill Deaton yes I would also give them no stars if possible. They are the worst company ever!! Their customer service is horrible and very unprofessional and they …
From the beginning to the end of my loan term, NAL has always been professional and helpful. Even when COVID hit and I stumbled in my payment history, they took the time to work with me. I closed my loan out (paid in full) on December 2020 …
My account representative Abraham is very professional as well as helpful with my account. I have nothing but good things to say about him.
They definitely work with you. I have been having issues and they are always nice to me. Erin and Thelieta are angels. There customer Service is impeccable. Never had an issue except one time with the Auto dealer (AEC) who spoke on the NAL …
I have been dealing with David Prada for the last 8 months, & I couldn’t have received any better service. He has exceeded my expectations and went above and beyond customer service. He has been very swift and professional with everything I have needed.
Ms. Esther is very professional, very understanding and a valuable asset to your company. Always following up even when I don’t answer the phone. I appreciate her patience but I understand that I have an obligation to fulfill. You guys have an awesome employee!! Thank you!
I had the pleasure of dealing with a gentleman that goes by Abraham never met someone so realistic and understanding this bank really provides hospitality and as long as you are clear with them they are always willing to help
One of the worst places to buy a car ever. My experience with this place was awful. Please walk the other way. They do not have the customer’s best interest at heart. They say it’s an $850 down payment when the down payment is actually over …
I had a great experience with all the staff in National Auto Lenders. Ibrahim was very professional and very helpful! I would recommend NAL to everyone!
Dont go anywhere els for an auto finance loan, go here National auto lenders, they have fast and friendly service and my Rep Abraham has always been helpful. Great company i would not go anywhere els!!
Ibrahim is one of the best representatives here. He is kind and understanding and he does his job well. Kudos to you.
I got myself into an situation which I would not be speaking on, but I spoke to the supervisor by the name of Esther and she really helped me out. I was finally happy and able to completely put it all behind me God is so good. Thank you again Esther your an angel
Honestly don’t know where to start . This company has been a lifesaver and a god sent. I don’t know much about the other staff but I can say that Ibrahim is definitely an angel. These people do work with your hardships, they don’t want to …
Andres always goes above and beyond to make sure every customer has a great experience. He is extremely helpful, professional and is always on point. I’m sure NAL knows that Andres is a great asset to theyre company.We need need more people like Andres in this world!! Thank you Andres for all your efforts.
IBRAHAM, I can’t thank you enough for your help in these trying two months I’ve had. You’ve been beyond helpful and understanding and just such a amazing help. Thank you again and again for being you and so understanding in my situation anytime we speak. I would recommend you time and time again.
Rachel Torres
I’m very grateful for Daylin. She has followed up with me to make sure everything is going well and I truly appreciate it. Anytime that I have called or emailed I’ve gotten a prompt response. I highly recommend national Auto Lenders it’s a pleasure doing business with it’s a pleasure doing business with them. Thank you 👏🤜 …
Mrs.Jenny was awesome. She was very helpful and answered all my question.she went over and beyond. Until I was able to pay my account off she personally kept in contact with me these last past few day and today I have paid my balance off. Thank you JENNY!!
My name is Kim Allen and I have had the privilege of working with NAL for 5 years. The are always professional and kind. I would like to mention Jenny as she has gone above and beyond to make sure everything works out in the best interest …
I just want to say we all go through hard times. I had my car repossessed. And the rep that was over my case was Jenny. Mrs. Jenny was a blessing very helpful throughout this awful time. She worked with me until I was able to get my car back!!!! Thank you so much for your kindness Mrs.Jenny 🙏
Helen Grayson …
Ester was absolutely Phenomenal!!! She was the epitome of superb customer service. She was always so Professional, kind and courteous!
She always listened, was compassionate and never condescending. She worked …
Omg it’s been a journey. Having your first car in your name can be stressful. Well for me it was. My credit was bad. But someone gave me a chance and that was NAL. I’m so thankful I had someone to help me get through the journey and that …
Esther has the most outstanding customer service I’ve ever dealt with. Even with me ducking some of her calls she’s still provide great customer service. Times when I do answer Esther calls and, we speak it’s with the most respect we even …
I would recommend this auto lender company to anyone. Money has been tight these last 6 months or so for me an my family .. An I fail behind on my payments. But my representative Ibrahim has helped me save my vehicle. Without Ibrahim an …
This company really does care for their customers! My representative Abraham. He has been there to help me when I’ve needed it, to make sure that im being taken care of and especially during since I am having a difficult period he is here …
One word to describe my experience with national auto lenders is AWESOME ! ESTHER ! Went above and beyond ! With helping me and also making me feel so comfortable about my issues bcus everyone is having plms and she has alot of patience …
Absolutely worse company to finance your car with. Very fraudulent company , very rude & unprofessional, I Spoke to a SUPERVISOR named Lilly i expressed my hardship to her of course due to the pandemic & i also have another vehicle. She …
I have to give accolades where they are due because in this job, it is not always easy dealing with the attitudes of the customers you have to deal with ESPECIALLY since this COVID-19 and it’s MANY different forms it seems to be reinventing …
I purchased a vehicle that was financed by these people the 2017 BMW 330e had multiple issues after taking it to the BMW dealership for repair I was informed that this car had multiple issues and would cost money to repair it I immediately …
Let me start by saying that this is my second vehicle with NAL and I have been a customer for over 8 yrs. Esther has been there forever my goodness she has always been so attentive and a great person to deal with.. And Jenny oh Jenny I love …
My agent Esther is completely a ball of sunshine. She makes paying easy and yet keeps it professional. This is to management. Keep her close and you business will thrive even more so! Thanks again, Eshter!!
Esther is So Professional. She has excellent customer service, but most importantly she went above and beyond to assist me during my hard times. I am very grateful. Glad I do business with Her. She is Amazing⭐⭐⭐⭐⭐ …
I have nothing but good things to.say about this company They have been very helpful and patient with me in financing my Kia. I give a shout out to Bree and Abraham for their courteous and dedicated service😍 …
Mrs Esther is the best. She always calls when she say she will and go above and beyond to help you during hard times. She is definitely a great asset to the company and it wouldn’t be the same without her. If any of you ever need help from …
Andres was amazing!!! My car was totaled and I had a remaining balance to pay with the company. Andres stayed past his shift in order to ensure that the amount owed would be taken care of and our account closed in time for credit reporting. …
Jenny was extremely professional. My daughter’s car was reposed and Jenny went above and beyond to help my daughter retrieve it back. Jenny answered every question and concerns that I had. She was a blessing to talk to. She never …
Esther is amazing! She went above and beyond to help with an issue I was having with my credit report. The credit department was non-responsive, and Esther stepped in to get me the documents I needed. While under contract with NAL, they were always very helpful, nice, and always able to talk to a person! I would recommend this place!
I would just like to say my advisor IBRAHAM is the best he is so understanding and is always professional and cares for my well being and understands when I am going through hard times and really helps me out as best as he can. He is the reason I love this company and really love doing business with the company.
This is the best finance company they work with you during hard time. Ibraham in charge of my account helped me out so much I have been with them for 3 years now! I would recommend over and over again !! Awesome people and company!! Thank you!!
My agent Esther is caring , understanding and professional every time I make a call. Worked with me when I was late and was able to set up arrangements. Great people at National auto lenders.
Ibrahim is very helpful and respectful. He makes payment easy and keeps it professional. You understand and helps me out every time I call about my payment. Keep up the good work god bless you 👍🏾 …
I had the pleasure of speaking with Abraham and he was nothing short of Amazing he is always willing to help and is very understanding. I’ve yet to have a bad experience with him or the company. D Young!
I have had a great experience with this company, and especially with my representative Abraham. He has been there to help me when I’ve needed it, to make sure that my payments are taken care of smoothly and especially during a difficult …
I have been with NAL for several years and I am generally impressed with their customer service. I have not had a bad experience with Ibrahim (my agent) and we have great communication especially through the COVID-19 pandemic. Not having …
If I could give Abraham 5 stars I would. He and Erin have always been the most helpful when calling about my account. I’ve been a customer since 2016 and just paid my loan off early on yesterday. The payoff process has been much more …
Well what can I say other than this company is great. I financed 2 cars with them and recently paid off my 2nd loan. The employees are more than helpful and always go the extra mile. I would definitely recommend anyone to this company to …
Wonderful experience with this company and I want to give a special kudos to agent Abraham. This agent went up and beyond to help me and my family and he was very compassionate to our situation. Very knowledgeable and provided a excellent …
My agent Jenny, was so helpful, professional and amazing throughout my process. She’s the best. She was very responsive, any questions or concerns I had she answered right away. When she said she’ll keep in touch or call back, she really …
I have been with NAL for awhile, Ibraham has been so helpful and very understanding. Very great customer service.
I just wanted to commend my agents over at national Auto Lenders Kelly and Natalie always go above and beyond to help me in any situation regarding my loan, or to explain anything I don’t know or understand. Their excellent customer service …
Great customer service & always understanding of my concerns & comments. Shout out to Ibraham for always working with me & taking his time to always help me out. Best agent I’ve worked with on the NAL team.
This is a great company. But IB has been very very patient with me and understood my situation.His communication is consistent making sure that I am keeping up with my payments. His customer service is %100 great! Please please give him a raise!! Thanks again and always IB?🙏 …