NBT Bank offers personal banking, business banking and wealth management services from seven states, including New York, Pennsylvania, Vermont, Massachusetts, New Hampshire, Connecticut and Maine.
| Sunday Closed Monday 8AM–5PM Tuesday 8AM–5PM Wednesday 8AM–5PM Thursday 8AM–5PM Friday 8AM–5PM Saturday Closed |
52 S Broad St, Norwich, NY 13815
Customer service was helpful resolving my issue
Sometimes the nice to ya others not really and people always budging u in line
WORST BANK EVER THEY ACCEPTED MONEY INTO A CLOSED ACCOUNT AND WILL NOT PUT IT BACK INTO MY BANK ACCOUNT.
Very friendly and always helpful
Rude ppl and have no patients and yell at Customers
A bank for your needs whenever you have a check to cash or money to withdraw that means you have saved enough to make a trip.
When me and my daughter went to deposit a check they were very unprofessional and took a vigours amount of time. They were very rude and I would not recommend wasting your time going here.
The only bank I know that fails to protect consumers and allows the criminals to get away with fraud. You should be ashamed of yourself, the burden of proof should call on the person who committed fraud not the person who was defrauded. FDIC complaint complete and today NYS attorney General. Bunch of criminals
Dave Pentak and the whole team at NBT Bank worked with us through a prolonged build, COVID and all, and were extremely responsive. More than that, I trusted them every step of the way. I wholly endorse the NBT team!
Salvatore Cassale was my loan sales person and he was great. always on top of things and quick with responses. I will use them again.
Jamie Elwyn was one of the best I have ever worked with in the banking world. I would recommend to anybody looking for a mortgage, to call her.
One of the worst banks..i have an HSA account with NBT that i have been trying to transfer funds to another HSA account. all the requested documents from NBT have been submitted, however still the NBT bank is not releasing the funds.. i …
Customer service is so good – always polite, professional and helpful. I’m rarely in there longer than 10 minutes. The lobby is always spotless, and I love that they support local artists by hanging framed artwork selected each month from the Council of the Arts.
Miscalculated my solar loan rebate by $7000 and expected me to still pay $11000 for zip portion. They lied to me about renegotiating if I paid some of it, and changed the renegotiation date from June 2019 to 2029! Now I’m out thousands of …
My account got hacked and nbt put a freeze on my account. Because I have moved out of state I decided it would be easiest to close my account. I wrote a letter to the branch manager Jackie and sent it ups which arrived on Wednesday. I …