Worst company ever. Lack of resolution and I don’t recommend it if you are a minority – yes, it don’t matter if your serve the country or not. After a hail damage, instead of replacement or an efficient service, all I got was a hike and …
I think it’s ridiculous that we have house damage from the hurricane however they only want to address what they want to address. If I could give zero stars I would
THIS IS THE BY FIRST THE WORST INSURANCE COMPANY IN THE WORLD. THEY ARE ALMOST BOOT LEG IN THE WAYS THEY MAKE THEIR MONEY OR THEIR GOAL OF NOT PAYING ON ONE CLAIM IS SO INSANE THERE ARE NO WORDS. SO I WILL BE POSTING A NASTY RATING ON THIS …
HORRIBLE COMPANY! RUN… RUN…. RUN… I WOULD GO IN TO DETAIL ON HOW THIS COMPANY TREATED ME BUT THEN AGAIN I’LL BE HERE ALL DAY. THEY ARE A SCAM WAITING TO HAPPEN! DO NOT GIVE THESE PEOPLE YOUR MONEY. TRYING TO GET YOUR HOME FIXED IS …
DO NOT GET INSURANCE WITH THIS COMPANY. I have tried calling 5 times with no answer. They are either under staffed or dont care. I will be changing insurance policies asap this is ridiculous. Maybe they will read there reviews soon and make some changes because there are a lot of unhappy hone owners.
I have to tell you IT”S NOT Worth Saving a few dollars to go with an insurance company such N C Grange Mutual Insurance! Very frustrating to deal with no one picks up the phone and when they do call you back and you miss the call, BACK IN TO THE Hamster Wheel you GO! Get my Point You Have Been Warned! Good Luck if you Do…
But probably the worst insurance company you could ever want to deal with. If, and I mean if you can get them on the phone they will try to not cover an entire claim, excuses, excuses, excuses. Hundreds and hundreds of choices out there
Considering they write 70% of NC, open your eyes to why it takes them a little longer to pay a claim in a catastrophic event. Not to mention you are paying half less than with other companies. Good job NC Grange.
Horrible to deal with…they don’t answer the phone. When you finally get in contact with someone, they try to act like you never left a message or sent an email. I have a friend that lives in the area and he went to the office for me and …
I have tried to give this company the benefit of the doubt. However, after weeks of trying to get someone to call me back or even answer the main telephone number- let me just say- it is nearly impossible. I wish I would have read reviews …
Health Concern.
I had a slow leak which apparently isnt covered and now my kitchen is filled with black mold. I fought for 6 months and this insurance company refuses to help …
We have roof damage from the wind and rain,but according to this company the wind and rain only damaged the front of our house.they sent Owen eggers out twice with the same result no wonder they like working together..we had 3 roofing …
Everybody call the Insurance Commissioner on this worthless company. There liars and will not call you back when they say they will. They won’t answer the phone and now they are not answering the phone for my insurance agent. Think we need to take a day off and drive to Greensboro and talk with them face to face.
I had a house fire, they were hard to work with and didn’t do their job fully on their research. The adjuster would never call me back until after his part was done. My father had passes away not long before and his estate was still active. …
RUN. It’s not worth the few dollars savings a month, or whatever at your closing when buying a home to not have them support you when in need. JUST RUN. Do not use them. Do not listen to any broker local who writes with them. USAA will by …
Way overpriced and had to file a claim bc if wind and hail damage and they only wanted to cover wind damage. The MANAGER told me my hail damage was 8-9 years old (wgich is a lie) when my house is only 5 years old!!! What a way to get …
This is the worst Insurance company ever Increase premiums ever year and never filed a claim with them had wind damage to roof and refused to assist with repairs/replacement and get the run around shingles missing due to the age of roof
My home was inhabitable after a fire. They gave me a check for lodging which took over a week to clear. They don’t answer the phones, could care less about the customer and have a take it or leave it attitude. Do your research before picking an insurance company. I wish I did.
I have never had an insurance company give me a tun around after hurricane florence. Ive been calling for a week after the hurricane left before i was able to get ahold of anyone to make a claim. I was finally told nearly a month later, due …
I have NEVER made a claim before this and I hope if you’re reading this you never have to file a claim with them eithere.. Dishwasher repair company didn’t install a party correctly. Called and asked if I was covered and they said yes.. …
Do you like horrible customer service? Not being able to get ahold of your insurer when you need them? Having coverage dropped arbitrarily mid-contract? If you answered yes to any of these, then congratulations, NC Grange is the insurance …
Rude rude rude. Took 2 weeks to get a call back cause my agent doesn’t exist anymore and nobody felt to let me know that my only form of contact was no longer my contact. And the guy didn’t even look up my policy and had an attitude at my …
I was hurt on the property of someone who has this insurance and Grange only wants to pay a thousand dollars. My medical bills are over ten thousand dollars. I was. not asking for pain and suffering just my medical bills to be paid.. I thought when youhad insurance it covered you when some gets hurt on your property.
Charged me two deductions on one claim. Eventually got the check which I had to co-sign with the company that done the work. The people wanted there money as soon as the job was completed. I was still waiting for the money. My house leaked …
BUYER BEWARE AND BE FORWARNED. I WANT THIS TO BE A -0. This insurance company is the absolute WORST!!!! The customer service is practically nonexistent and when you dare to file a complaint you must fight tooth and nail with them. If you …
We had a pipe burst in our master bathroom. The leak flooded our master bathroom, master bedroom and living room. NC Grange had an adjuster onsite less than two hours of my husband calling. They worked fast and handled payments for …
This company is HORRIBLE! The only reason I gave it one star is because I had to choose it, otherwise I would give them a ZERO. I have been trying to contact this company for the past 3 weeks in regards to a claim from hurricane Flo. I had …
Can someone confirm or deny if this company is still in business, please. I have insurance through them and have a current claim from hurricane damage. Since I have opened the claim the adjuster came and that was the last contact I had with …
If you’re shopping for an insurance company for your home please do your research and do not go with this company. It is absolutely not worth the stress, the waste of time, the lack of communication and the inability to contact anybody …
If they had a ZERO I’d rate them a zero. They made me pay 2 deductibles for 1 roof. They said because the damage was caused by 1 wind and the other by hail. Are you kidding me? I had hired my own personal adjuster and they even wrote a …
Terrible company to have your insurance through. When I first bought my house, my agent David Worley was quick to get ahold of until after I signed up, then to get the paper work I requested he was almost impossible to reach. Earlier this …
This is the worst company to deal with from the adjuster up to the president. We have had them for 7 years, had to file a claim, and we were treated rudely and the claim was not paid in full. We ended up paying over $8,000 out of pocket and …
Super frustrated with this company! When we bought our house last December it was through USDA and they required I chose a company immediately. We had a pretty quick closing and I have 21 month old triplets and I didn’t have the time to …
The worst insurance company in the business, don’t take my word read the reviews. You are not insured and they will pay for nothing! Denied 2 minor claims in 15 years as customers. Every roof in my neighborhood was replaced by insurance for storm damage except mine. Now it leaks.
We had several leaks and our carpet was wet after we had a hurricane. I reported the problem and a adjuster came to the house. We waited for a week to see what was going on, I called and left several messages with the company with no …
I will be cancelling my policy asap. They attempted to FRAUDULENTLY cancel my policy because the man came to do a quote for my fence and LIED that we had a trampoline in our backyard. OUR NEIGHBORS, which is divided by a tall wooden fence, …
I have worked directly with many of the staff members in my line of work and everyone is always so polite and helpful. Their CFO (soon to be CEO) is amazing and their IT staff (specifically Libby) is hard working and incredibly …
Filed a claim for our roof due to obvious hail damage – they denied our claim based on the one area their 3rd party company actually looked over. They never contacted us via phone to discuss, only sent a denial letter that did not adress …
My air conditioner went out on Friday and we made our claim. All weekend we burned up and it’s Wednesday and we had to call to ask why the 3rd party had not contacted the person in charge of repairing the unit. …
Grange has been a wonderful company to deal with. Their staff and claims department have always been helpful and efficient, moving things along in a timely manner.
NC Grange is an exceptional company to work with. There customer service and claims departments are very courteous and always very helpful. Highly recommend this company.
It has been my experience that the staff at NC Grange goes above and beyond to lend assistance when they can. Response time is usually within a few hours when I have either called and left a message or sent an email.
I like buying from Local companies and especially when they share the same values.
High moral standards in a company are hard to find in today’s insurance …
If you’re looking for a scammy cheap useless insurance, this is the one for you! Continue reading to find out all they have to offer! They lowballed our initial claim that should have been a full roof replacement (per the adjuster and …
I had to come and give them 5 stars for their value. I have been with them for 3 years. I have a great rate and they have covered my claims with no issues. Very happy with them thus far.
We filed a claim for our roof. Denied. Okay. Fine. They canceled our policy and we got the letter last week. They stated they will keep us if we sign an exemption for our roof. Came home to a guy inspecting our roof for an adjustment. Um, …
I love NC Grange. The staff is very personable and are easy to relate too, and the claims team is top notch. I’ve never had a problem with them and will continue to recommend them to friends and family!!!
I am a long-time customer as is my sister; and my late mother was as well. NC Grange gets high marks in my opinion for their insurance products, rates, and most of all, for their agents. They make the complicated process of insurance as painless as possible. I highly recommend giving them your business.
We have had NC Grange insurance on two different homes that we have owned. The first home experienced roof damage from a hurricane. The adjuster was quick to review the damage and the company quickly got us the check for the repair work! We decided after building a new home, we would be continuing our insurance coverage with grange!
NC Grange Mutual is a great insurance company. The staff is very knowledgeable and kind.
Worst company ever. Lack of resolution and I don’t recommend it if you are a minority – yes, it don’t matter if your serve the country or not. After a hail damage, instead of replacement or an efficient service, all I got was a hike and …
This sorry insurance company
Outstanding insurance company!!!
Great Customer service
They don’t respond
Horrible
Watch out for roof limitations
The manager is not worried about nothing
Liza Rately is A-#1 Agent!!
DO NOT GIVE THESE PEOPLE YOUR MONEY!!
Excellent
What a joke for an insurance company…
Worst insurance company I have ever encountered.
You can call and leave a message and no one won’t get back to you!! TRASH
Great company
Great company!
Terrible Insurance company won’t take care of you and no customer service. Switching asap
Exceptional company to work with!!
Called multiple times and left messages with receptionist. How can you make a claim if you aren’t able to speak with anyone?
That are good save me money
This is the worst company to ever get for insurance, they will scam you out of your money, and never pay for a claim
Great company to work with!
I think it’s ridiculous that we have house damage from the hurricane however they only want to address what they want to address. If I could give zero stars I would
Great company with great service !
No customer service!! No return calls or emails! Switching ASAP!!! I filed my claim going on 2 months ago and still don’t know what’s going on.
Our family loves NC Grange!
The staff is really great to work with!
THIS IS THE BY FIRST THE WORST INSURANCE COMPANY IN THE WORLD. THEY ARE ALMOST BOOT LEG IN THE WAYS THEY MAKE THEIR MONEY OR THEIR GOAL OF NOT PAYING ON ONE CLAIM IS SO INSANE THERE ARE NO WORDS. SO I WILL BE POSTING A NASTY RATING ON THIS …
HORRIBLE COMPANY! RUN… RUN…. RUN… I WOULD GO IN TO DETAIL ON HOW THIS COMPANY TREATED ME BUT THEN AGAIN I’LL BE HERE ALL DAY. THEY ARE A SCAM WAITING TO HAPPEN! DO NOT GIVE THESE PEOPLE YOUR MONEY. TRYING TO GET YOUR HOME FIXED IS …
Underwriters are easy to work with and quick to help!
DO NOT GET INSURANCE WITH THIS COMPANY. I have tried calling 5 times with no answer. They are either under staffed or dont care. I will be changing insurance policies asap this is ridiculous. Maybe they will read there reviews soon and make some changes because there are a lot of unhappy hone owners.
I have to tell you IT”S NOT Worth Saving a few dollars to go with an insurance company such N C Grange Mutual Insurance! Very frustrating to deal with no one picks up the phone and when they do call you back and you miss the call, BACK IN TO THE Hamster Wheel you GO! Get my Point You Have Been Warned! Good Luck if you Do…
But probably the worst insurance company you could ever want to deal with. If, and I mean if you can get them on the phone they will try to not cover an entire claim, excuses, excuses, excuses. Hundreds and hundreds of choices out there
Glad they are a local business and easy to work with.
Considering they write 70% of NC, open your eyes to why it takes them a little longer to pay a claim in a catastrophic event. Not to mention you are paying half less than with other companies. Good job NC Grange.
Horrible to deal with…they don’t answer the phone. When you finally get in contact with someone, they try to act like you never left a message or sent an email. I have a friend that lives in the area and he went to the office for me and …
I enjoy dealing with local. Great company!
I have tried to give this company the benefit of the doubt. However, after weeks of trying to get someone to call me back or even answer the main telephone number- let me just say- it is nearly impossible. I wish I would have read reviews …
Wonderful insurance company and always very helpful!
Health Concern.
I had a slow leak which apparently isnt covered and now my kitchen is filled with black mold. I fought for 6 months and this insurance company refuses to help …
We have roof damage from the wind and rain,but according to this company the wind and rain only damaged the front of our house.they sent Owen eggers out twice with the same result no wonder they like working together..we had 3 roofing …
Everybody call the Insurance Commissioner on this worthless company. There liars and will not call you back when they say they will. They won’t answer the phone and now they are not answering the phone for my insurance agent. Think we need to take a day off and drive to Greensboro and talk with them face to face.
Great company with an excellent team of folks to work with!
I had a house fire, they were hard to work with and didn’t do their job fully on their research. The adjuster would never call me back until after his part was done. My father had passes away not long before and his estate was still active. …
We bought our house a year ago this insurance company is willing to work with you love the staff
RUN. It’s not worth the few dollars savings a month, or whatever at your closing when buying a home to not have them support you when in need. JUST RUN. Do not use them. Do not listen to any broker local who writes with them. USAA will by …
Way overpriced and had to file a claim bc if wind and hail damage and they only wanted to cover wind damage. The MANAGER told me my hail damage was 8-9 years old (wgich is a lie) when my house is only 5 years old!!! What a way to get …
This is the worst Insurance company ever Increase premiums ever year and never filed a claim with them had wind damage to roof and refused to assist with repairs/replacement and get the run around shingles missing due to the age of roof
My home was inhabitable after a fire. They gave me a check for lodging which took over a week to clear. They don’t answer the phones, could care less about the customer and have a take it or leave it attitude. Do your research before picking an insurance company. I wish I did.
I have never had an insurance company give me a tun around after hurricane florence. Ive been calling for a week after the hurricane left before i was able to get ahold of anyone to make a claim. I was finally told nearly a month later, due …
I have NEVER made a claim before this and I hope if you’re reading this you never have to file a claim with them eithere.. Dishwasher repair company didn’t install a party correctly. Called and asked if I was covered and they said yes.. …
Do you like horrible customer service? Not being able to get ahold of your insurer when you need them? Having coverage dropped arbitrarily mid-contract? If you answered yes to any of these, then congratulations, NC Grange is the insurance …
Rude rude rude. Took 2 weeks to get a call back cause my agent doesn’t exist anymore and nobody felt to let me know that my only form of contact was no longer my contact. And the guy didn’t even look up my policy and had an attitude at my …
I was hurt on the property of someone who has this insurance and Grange only wants to pay a thousand dollars. My medical bills are over ten thousand dollars. I was. not asking for pain and suffering just my medical bills to be paid.. I thought when youhad insurance it covered you when some gets hurt on your property.
Charged me two deductions on one claim. Eventually got the check which I had to co-sign with the company that done the work. The people wanted there money as soon as the job was completed. I was still waiting for the money. My house leaked …
BUYER BEWARE AND BE FORWARNED. I WANT THIS TO BE A -0. This insurance company is the absolute WORST!!!! The customer service is practically nonexistent and when you dare to file a complaint you must fight tooth and nail with them. If you …
We had a pipe burst in our master bathroom. The leak flooded our master bathroom, master bedroom and living room. NC Grange had an adjuster onsite less than two hours of my husband calling. They worked fast and handled payments for …
This company is HORRIBLE! The only reason I gave it one star is because I had to choose it, otherwise I would give them a ZERO. I have been trying to contact this company for the past 3 weeks in regards to a claim from hurricane Flo. I had …
Can someone confirm or deny if this company is still in business, please. I have insurance through them and have a current claim from hurricane damage. Since I have opened the claim the adjuster came and that was the last contact I had with …
If you’re shopping for an insurance company for your home please do your research and do not go with this company. It is absolutely not worth the stress, the waste of time, the lack of communication and the inability to contact anybody …
If they had a ZERO I’d rate them a zero. They made me pay 2 deductibles for 1 roof. They said because the damage was caused by 1 wind and the other by hail. Are you kidding me? I had hired my own personal adjuster and they even wrote a …
Terrible company to have your insurance through. When I first bought my house, my agent David Worley was quick to get ahold of until after I signed up, then to get the paper work I requested he was almost impossible to reach. Earlier this …
This is the worst company to deal with from the adjuster up to the president. We have had them for 7 years, had to file a claim, and we were treated rudely and the claim was not paid in full. We ended up paying over $8,000 out of pocket and …
Super frustrated with this company! When we bought our house last December it was through USDA and they required I chose a company immediately. We had a pretty quick closing and I have 21 month old triplets and I didn’t have the time to …
The worst insurance company in the business, don’t take my word read the reviews. You are not insured and they will pay for nothing! Denied 2 minor claims in 15 years as customers. Every roof in my neighborhood was replaced by insurance for storm damage except mine. Now it leaks.
Great, Local Insurance Company. The staff are always great to work with.
We had several leaks and our carpet was wet after we had a hurricane. I reported the problem and a adjuster came to the house. We waited for a week to see what was going on, I called and left several messages with the company with no …
They are very knowledgeable and friendly. The staff is courteous and helpful. Great to do business with them!
Have been with Nc Grange for years. They have been a great company to work with, fast claim service, and a friendly staff.
Excellent company to work with on insurance. Been with them on our family insurance for 6 yrs for farm and home.
NC Grange Mutual has always done a great job for my clients.
I recommend them daily!
I will be cancelling my policy asap. They attempted to FRAUDULENTLY cancel my policy because the man came to do a quote for my fence and LIED that we had a trampoline in our backyard. OUR NEIGHBORS, which is divided by a tall wooden fence, …
My son recently bought a house with one payment made. His well pump went out and he was approved for a claim with little wait time…Thank you
I have worked directly with many of the staff members in my line of work and everyone is always so polite and helpful. Their CFO (soon to be CEO) is amazing and their IT staff (specifically Libby) is hard working and incredibly …
Filed a claim for our roof due to obvious hail damage – they denied our claim based on the one area their 3rd party company actually looked over. They never contacted us via phone to discuss, only sent a denial letter that did not adress …
My air conditioner went out on Friday and we made our claim. All weekend we burned up and it’s Wednesday and we had to call to ask why the 3rd party had not contacted the person in charge of repairing the unit. …
Wonderful company, they truly take care of their insureds!! Recommend if you are looking for a great company to do business with!
Grange has been a wonderful company to deal with. Their staff and claims department have always been helpful and efficient, moving things along in a timely manner.
NC Grange is an exceptional company to work with. There customer service and claims departments are very courteous and always very helpful. Highly recommend this company.
It has been my experience that the staff at NC Grange goes above and beyond to lend assistance when they can. Response time is usually within a few hours when I have either called and left a message or sent an email.
I like buying from Local companies and especially when they share the same values.
High moral standards in a company are hard to find in today’s insurance …
If you’re looking for a scammy cheap useless insurance, this is the one for you! Continue reading to find out all they have to offer! They lowballed our initial claim that should have been a full roof replacement (per the adjuster and …
I had to come and give them 5 stars for their value. I have been with them for 3 years. I have a great rate and they have covered my claims with no issues. Very happy with them thus far.
We filed a claim for our roof. Denied. Okay. Fine. They canceled our policy and we got the letter last week. They stated they will keep us if we sign an exemption for our roof. Came home to a guy inspecting our roof for an adjustment. Um, …
I love NC Grange. The staff is very personable and are easy to relate too, and the claims team is top notch. I’ve never had a problem with them and will continue to recommend them to friends and family!!!
I am a long-time customer as is my sister; and my late mother was as well. NC Grange gets high marks in my opinion for their insurance products, rates, and most of all, for their agents. They make the complicated process of insurance as painless as possible. I highly recommend giving them your business.
We have had NC Grange insurance on two different homes that we have owned. The first home experienced roof damage from a hurricane. The adjuster was quick to review the damage and the company quickly got us the check for the repair work! We decided after building a new home, we would be continuing our insurance coverage with grange!