Since 1954, we’ve been serving the Baton Rouge area with a complete suite of financial products and services. Neighbors Federal Credit Union is a credit union/bank offering consumer and business services to anyone who lives, works, worships, or attends school in the Greater Baton Rouge area.
| Sunday Closed Monday 9AM–5PM Tuesday 9AM–5PM Wednesday 9AM–5PM Thursday 9AM–5PM Friday 9AM–5PM Saturday Closed |
12529 Perkins Rd, Baton Rouge, LA 70810
Great expirence
Nice place to bank
Excellent service – very convenient
This bank is horrible, and the app is no better.
got a car loan with them and they would never send me my title after I paid it off. don’t trust them.
They suckTerrible service never can get a hold of somebody and you’re constantly on hold
Great credit union! NFCU has awesome service and great products!
Wouldn’t open a line of credit with a 700 point credit score. Someone else got my business. I think I was discriminated against but that’s only my personal opinion. It’s not a fact.
All aspects of banking that I conduct has been met with friendliness, correct information, and integrity.
Very incompetent!!!!! The tellers working from 11-12 on Saturday Oct 1st could only process 1 customer every 20 minutes!!!! The worst banking operation I have ever seen!!!
xavier was really pleasant and helpful
The worse unorganized bank I’ve ever dealt with in my life!!! I wouldn’t recommend my worst enemy to bank with Neighbors!!!
They are the worst financial institution I have ever dealt with. They have tried to destroy my credit. I cannot wait to get away from them. I have bought homes and vehicles all my life and never been treated this way!!! Customer service is horrible!!!!
Go to another bank if you want a business loan or line of credit like Iberiabank or homebank. They will work with you not lookout just for themselves.
Purchased a vehicle through them. Paid every month with no lates for 3 years and they registered 2 months as late payments. So now my credit is messed up for their mistake.
The Branch on Goodwood is extemely Slow and under staffed. Always very long lines inside and multiple open spots of tellers but no tellers . Considering changing unions do to poor customer staffing which equals poor customer service .
Daniel has the best customer service I’ve ever experienced in my life he makes my day every time I visit this branch his customer service is top notch I always look forward to seeing him when making deposits thanks Daniel for always brightening my day
That’s my bank and I love my bank I’ve been with my back for so many years and I’m not going to no other when I get ready for the all the things I do not use my bank for that I have another little account that I use for shopping Macon …
I would not use this bank forr anything. I have a secure loan set up to rebuild credit and they messed it up. I had my 150.00 taken out of my paycheck every month to be deposited there and they were supposed to take 80.00 out of my …
I have financed several trucks with nfcu, they were always willing to help me when I needed help.
UPDATED RATING: Their new ATM’s now give you choice of bill size. Previously, their old ATM machine used to spit out only $100 dollar bills on any withdrawal over $100. Many businesses don’t accept $100 bills. Thank you!
This is the worst banking institution I have ever had the displeasure of using. Since paying off my Auto Loan with them, they have continued to withdrawal funds from my external banking account. This has happened 4 times now. I have …
This place is very unprofessional. Mrs. Stewart left us voicemails multiple times and called me “AlexanDER” and then “AlexanDRIA” all within the same week. My name is “AlexandRA”. You work at a financial institution. The least you could do …
Not off to a good start. Purchased a vehicle through them in July ’15. They asked for a declarations page for my proof of insurance. I thought that was weird since with all the vehicles I’ve bought over the years I’ve only needed an …
Steve Webb and his team need to wake up and stop trying to get all members to conduct all transactions at the ATM. The Prairieville branch offered the worst customer experience. The employees acted like my cash deposit for our business was …
It is easier to just withdraw all of your money and let your account go to debt collectors for the $35 fee than it is to contact someone at this bank to close the account.
I have so many years put into this bank & ties i have with them & they treat me like i haven’t been a member for over 10 years . The past 3 years i had a dispute they would not help me with , which costed me alot of extra money because it …
Lowest interest rate for new 2022 Silverado, Thank you!
I don’t understand the negative ratings for this bank. A colleague recommended that I change financial instututions after I moved here from a national bank. I love Neighbors Federal Credit Union! Keep up the good work!
Did not have a long wait after speaking with an assistant concerning my questions. Very knowledgeable and friendly.
I’m very well please at Neighbors they call me when my money or my account is not right so the experience is was above and beyond satisfied with it
Always a wonderful experience working with Ridgely Young! She handles everything for you in a timely and mannerly way!!
I absolutely love Neighbors Federal Credit Union. I’ve been with them since i was in high school
Tiffany at The Perkins Rd Branch is always amazing! She is my go-to person for everything
I’ve been banking with neighbors since 1996 and I’m confident they have my financial back for me
I come to this branch sometimes to make my auto loan payment that is with another credit union, they are a smaller credit union and way better than Neighbors, so I used the “Shared Branch” option to make my auto payment, but now you can not …
I really hate this BANK please don’t open up nothing here cause they Secvice is TRASH nobody wanna do they job but wanna a Check Delvin was somebody I spoke to then his manger and nothing never happen with 1,000 that was suppose to be return to me talking they account is on it today smh
So far IDK how to feel about this bank. I love the fact that they have credit counseling to get you on your feet BUT be in the negative for just 30 days and my teen now has a charge off on her credit report. Why go to the high schools and …
Customer service was good. Just took around 20 mins to cash a check inside just because I don’t have a account with them
I was hesitant with the new ATM machines but after giving them a shot I was pleasantly surprised. It’s actually no different from having someone in front of you. Great experience.
Do not put your money in these people bank there system will go down and the money you were inspecting to be in your account will not be there i have to part ways with this bank and go with one that has a system that doesn’t fail every week good by neighbors
I was helped with a problem today at Neighbors Bank and was helped by Jonithia Steptore. She gave me OUTSTANDING service. Jonithia was professional and patient. She got my problem solved much to my relief. I could not have been given better service! Thank you so much Jonithia.
Tiffany always takes good care of our elderly father. He trusts her and enjoys working with her. Our whole family is grateful for her service!
Supposedly our new credit cards were to come out a couple weeks ago. I still have not got mine and every time I call they tell me to be patient and look for a plain white envelope. I’m not very happy at this moment.
Recently I was issued a new credit card but was unable to access my account online. I went to my closest branch where I was assisted by two associates who helped me access my account both on my phone and on my pc. Friendly, patient, professional service! Thanks!
I was not happy with the service I got. I went in to speak to someone about emails i was receiving from Neighbors. Instead I sat in an office while my concerns were being emailed to a “manager”. After several minutes, I left and called the …
They marked me 30 days late on the last month of a loan that was on autopay. I keep getting told that a collections officer named Tiffany will reach out regarding my goodwill request but she never does. She doesn’t even answer the phone… …
Neighbors is a good institution to do business with. I have had pleasant experiences, especially with customer service, who always exude professionalism, knowledge, and patience. To anyone who is considering doing business with NFCU, I highly recommend giving them a try!