We provide Internet and TV services for the local community that we are a part of. LOCALLY OWNED AN See more
Read More| Sunday | Closed |
| Monday | 9AM to 5PM |
| Tuesday | 9AM to 5PM |
| Wednesday | 9AM to 5PM |
| Thursday | 9AM to 5PM |
| Friday | 9AM to 5PM |
| Saturday | 9AM to 12PM |
1120 E Canal St, Nelsonville, OH 45764
Friendly people.
H
Very helpful
MY VIDEO GAME INTERNET PROVIDER 🤑🤑🤑🤑 …
Tight.
Slow
They are the only cable in town
Reasonable price for cable.
Good deals
, there are right they could be better
awful service. wait weeks for nothing.
The lowest speeds at the highest prices
Trash service. Slow speeds. False advertisement.
It’s cable could be better
Great service and very friendly staff
Fast internet great prices. Great people
Very rude! Hung up on my when I asked for help!
Love u all thanks for the wonderful service
Very poor customer service and internet service.
Great speed and prompt friendly service.
Pleasant..polite
No issues. Friendly service technicians and office crew.
Our local cable/internet company. Nice helpful employees. Inside and the line workers.
Helped us get Internet and start gaming without any hassle Friendly and HELPFUL
I always know that they will be there for you and fix the problem…
They have a monopoly over Chauncey, and want almost double what their competitors ask… ridiculous
Good service for the price. But sometimes rude to customers
Constant outages, faulty equipment, overpriced. Not much left to say but highly dissatisfied.
Great internet speeds but the worst and unfrenindly customers service!
Box resets every hour and does a full reboot. This is the 3rd box and all the same and customer support sucks
You don’t get the advertising speeds that they claim to sell you. They also throttle your internet.
absolutely the shittiest wifi and if they didn’t have a monopoly over the town of nelsonville I wouldn’t use this trashy ass wifi
Raise the bill and cable doesn’t work half the time. Might as well go with satellite acts the same way. Try to stay with local but it might be hard to do.
Good pricing but the internet modem needs to be upgrated so it can connect wirelessly instead of having to use a router
It’s rare that I get the speeds I’m paying for. Ping times have always been incredibly high.
I love the fact that they are locally owned. Anytime we’ve ever needed help, they were right on it.
Great prices. Super fast internet speed for only $85
They are the best! High speed internet, lots of great channels, new music channels! No hidden fees and the best customer service
High prices for cable that doesn’t always work. You’ll be right in the middle of a show and it’ll just stop. You complain and they tell you there’s nothing they can do about it. I don’t remember this happening before everything went digital analog seem to work pretty well
Moved to the area recently and all I can say about this service is “archaic”. Scrolling guide, constant in and out of channels, channels scattered in a way which gives the illusion of many channels … the list goes on and on. I really …
I’ve had Nelsonville internet about 4 years now (not by choice) because you can’t get anything else even tho I live near multiple homes that have time warner, I’ve never been able to get them to come to my apartment. I would gladly pay for …
Terrible service! Internet went out an hour ago … still not on. This happens about 3 to 4 times a week around midnight. Never any compensation for this time or even warnings that it will be occuring! If you are in an area that you …
Prices are higher than desired…also can’ not set install appointment over phone you have to come in to get next day install…which I got but was a few hours later than quoted but that was ok
Owner is a horrible people person. Jim Edwards. needs some training. Internet was acting up and he said he would rather cancel my service than deal with it. He is lucky that mommy and daddy set him up for success.
Great when it works. Be prepared for almost daily outages of anywhere from 10 minutes to well over an hour though. Sometimes several times a day. Would give a 2 1/2 if I could. With better stability and pricing it could be a 4.
Internet is very slow, have had them come out numerous times to fix it but each time ended in the problem not being fixed. If you have an option to get anything but them save yourself the trouble and do so. …
Terrible experience! This internet provider may be the worst out there. We’ve been with out internet all day and contacted the office. They then told us that they would have someone come out and see what the problem was. We waited around …
Terrible local cable/internet company that has somehow monopolized not only nelsonville but also The Plains, OH which is 10 miles away! They offer 15mbps down and 2mbps up for $55.00 a month. That is downright criminal. I am sure it’s …
Does not go out in the evening any more so that issue seems to be fixed . i just believe that 55$ a month is to high for a speed of any where from 9 to 11.7 mbs. I have ran numerous speed test and have never made it above 11 mbs.
I really like the customer service at Nelsonville TV and Cable. Their process is old school and their website could use some work, but they are always willing to help by phone. Not only are prices affordable, by it is the fastest internet available where I live, which is actually outside of Nelsonville.
My fiancé and I bought a home and moved to Nelsonville last summer and we absolutely love our home and have grown to enjoy Nelsonville. However, Nelsonville TV Cable is just so incredibly awful that we are highly considering selling our …
We live near Corning and have been stuck with ATT forever. I was extremely happy when I learned they was running service to our area 😊 We was finally able to get rid of ATT and there ridiculous prices and able to get 4x the speed! ANYONE in …
Only increases internet speed once a year, then the price goes up additional 10 bucks on top of the rate you currently pay if you want the faster speed. I agree with others on the review their customer service in not that great. Their …
Awful. If it didn’t monopolize 90% of Nelsonville I wouldn’t have it. $60 a month for the slowest megs ever..it’s a complete rip off. And customer service is awful, they should really reconsider their prices. And learn proper customer …
Been with them about 3 years. I’m so shocked to see anyone say they aren’t friendly because they are honestly very nice. Unlike most businesses they actually care and will work with you. We do a lot of online gaming with zero issues. My …
When working it’s very nice, good speed.
When it’s working…
But at least three days a week it just doesn’t work and when I call in they act …
If I could give this zero stars I would. this is by far the worst internet company I have ever had. For starters this company doesn’t have an online presence. They don’t post updates on Facebook or Twitter or their own website letting …
Been using this service for 4 years now. Local, friendly, accessible, and flexible staff. Great rates. Beats Time Warner. Near perfect internet service. Rarely any connection failures, but when there are, they’re right on top of them. Longest interruption I’ve experienced was 10 minutes.
Price is way too high for 60 megs along with connectivity issues. I moved here from Watkins Glen, NY, a small town, and was using a local ISP there and getting Gigabit Internet, 900 megs, for 65/month. I like supporting local, but at this …
Want to like them… Every weekend the internet goes out. Download speeds are fine. Uploads are 0. Of course they are not in to be able to call them, so I suffer trying to run a business with no help or internet. I enjoy the speeds when it works but I need it everyday! Will change my review if they fix this mess.
I am sick to death of dealing with this laggy internet every single night. I call and I’m told there’s an area issue and it’s being worked on. That was last week and it’s only gotten worse. If it’s true that the internet is going up in …
Terrible speeds and not at all reliable. It’s almost impossible to watch my favorite streamer because he can’t get good connection at his house. Thank god he is moving tomorrow so we never have to deal with these speeds again.
The staff is very nice and helpful both installers and folks in the office. There’s no hidden fees and you can cancel anytime. Of the three internet providers they are the easiest to set up service with and don’t require a credit check nor …
For years their internet speeds were as advertised. I had no issues, but something happened Feb 9th… I have been keeping track at when the speeds go all the way down to 5 download… So here’s what i’ve gathered… Feb 9th 2021 is when …
75$ a month for garbage net. Promise of higher speeds and literally get the same exact speed I had before their “upgrade” and apparently now they’re doing 100 MB up speed…doesnt mean anything if you can’t get a stable connection. Not to mention what they will charge for it., UPDATE: Their services are still garbage!
Not satisfied. You pretty much spend 80 bucks to be frustrated and told you need to spend 300 bucks for a mesh system just for it to run properly. They need to supply routers that work with their internet and come up with a solution to …
Cable company always responsive to needs. I work from home so consistency is incredibly important to me. Their services are typically consistent and the installers and office staff are friendly and helpful. In fact the office staff used to be kinda grumpy but over the last several years they are much friendlier and more responsive.
Terrible speeds at high prices. Latency every evening spikes to over 1000ms. Outages for 10min to an hour every single day. It is really bad when I long for the Comcast service that I had before moving here. It takes a lot to be worse …
Never received a Bill, they cut off my service middle of my work day because it wasn’t paid which makes sense, but checked email and mail and nothing was ever sent to me. Just called to see if I could get that refunded as it was not my issue but theirs, and their response was just no. Doesn’t seem right to me.
Every time i call with any issues someone is out to help the same day. Internet service is on and off at times but the customer service has earned my 5 star review.
Rarely have any issues with my service. They work with you to make sure you pay your bill in whatever increments you need to get caught up even in difficult times.
Got the internet it goes out every other week had it for over 3 years just in the past 6 months it has been doing this going to get different internet if this keeps up…. you call tell them 6=7 hrs later someone shows up says is your …
Speed is decent for the area and they’re better than AT&T in terms of service but the internet CONSTANTLY hiccups or goes out. Gamer? Don’t even bother. Video chat / streaming services? Good luck. We had to upgrade our cellular data plan …