Network Health is your local and trusted health insurance partner. As a provider-owned health plan, we offer integrated services with pharmacy and medical providers, giving you a high-quality health care experience. Whether you’re looking for Medicare Advantage plans, business health insurance or individual and family plans through the Health Insurance Exchange, you’ll find a range of health insurance options all with excellent coverage and local service at Network Health.
1570 Midway Pl, Menasha, WI 54952
Very helpful people
Doing the right thing.
Great customer service
Good company to work for.
Check Glassdoor. Says it all.
works good for us.
Best care for for everyone!
Clean, well managed and great staff.
They have been awesome with my mom
Great company, good networks and personal service.
Always very helpful when I can or email.
Great customer service and friendly agents.
Waiting to speak with someone is an eternity once phone contact is made.
You can’t get thru on the phone.they need to hire more people..It is the corporate executives trying to save money and sacrificing customer service quality to do it..
This is a horrible insurance company I will not be renewing my plan if I could I would give ZERO STARS
Always ready to serve. Questions always answered. Quick response when leaving calls. Great company!
Always easy to get through on the phone, Great customer service.
They are great very helpful
When asking if something is covered, twice I did not receive complete answers. The result host me money I had not planned on
We received the most thoural and safe service from Network Health
Very great customer service. Our members come first. Very good place to work. I have been working here for 24 years.
Spent 26 minutes on hold, fortunately got into contact with a nice sounding lady who cleared up my concerns and questions relatively quickly. …
My wife is battling cancer. The coverage and caring they show is exceptional
This is the best health insurance ever.If you have a concern they are right there for you.
Network Health offers outstanding service by being responsive to any questions with quick and accurate answers.
What has happened to their customer service? On hold for over 15 minutes! Perhaps they need to hire some additional help? Especially since enrollment season is right around the corner!
Great customer service! Every time I have called with a question, the rep I worked with was timely, friendly, and helpful. Would definitely recommend Network Health.
Very poor customer service – inconsistent information/service and did not follow-up as agreed to. Also, the telephone waiting time was long in my view (20 minutes, 2 minutes, 5 minutes, 8-10 minutes) . Yes I’ve had to call 4 times and still my issue is not even close to bring resolved.
Network health is great to work with, good quality, the phone is always answered in a timely manner and prices are great.
Really unsatisfied with the network and providers. Was forced to switch from United Health/Aurora. Options are so limited. Literally only one specialist in 50 miles, unable to get an appointment until June AND no option but to have it video conference!
My husband pays huge monthly premiums for our insurance. We have varying copays for things like doctor visits, ER, etc (which has been going up $5 every year) as well as a $300 deductible and $12,700 out of pocket costs. I am unable to have …
I really liked the $550 we received last year
Used mine for dental work. I really appreciated the help.
Had a lot of medical bills this year . and I am able to say I was I was pleased with the results. No bickering or not paying on time.
Network Health does many things with their ,Good Quality,,Value, Professional and very Responsive knowledgeable people to talk to, not a computer
You must pay to pay your bill is ridiculous, either 3.95 through a service or buy a stamp and snail mail it. I’ll be switching my plan because of this
Love the coverage. Excellent coverage across all care.
The Pick Your Perks are not user friendly and need to be improved
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I like the network health but their pharmacy company they work with is absolutely ridiculous!!! Constantly have to put in a prior authorization constantly for the same medication is a strain. First off, I have been doing well on adderall …
I has one simple question ff
Or network health. The being who answered the phone Ron s was so arrogant and rude to me. He said he did not have a member with my nsocial sevurity numbrr. I …
Worst customer service I have experienced. I can’t make a payment with them they can’t get their processing in order even set up automatic payment they can’t get that right. And never get a phone call that the payment never went threw. …
Could of canceled my Mom’s insurance earlier. She passed away the first week in September. They charged a whole month.
Network Health is the first insurance company I’ve had that has worked hard to shake the reputation the industry has. …
I try to contact customer service about billing and they just hop you from person to person. So I send an email and nothing. This is third time this has happened. Why should be at risk for a bad credit score because these people can’t …
Local, friendly and caring, this Company truly reflects our Wisconsin culture and tradition. When you contact Network Health, you speak with representatives who are in Wisconsin! Members have access to many free programs and health …
A real shame I could not give less than 1 star. If you like to have to choose between paying more for your now out of plan doctor that you love, or getting a new doctor who’s first availability is 3 months from now, than THIS is the …
I hesitated about the 5 stars, but honestly, I couldn’t think of anything that I don’t like about Network’s service. Yes, sometimes, I have to wait to get through on the phone, but never more than a few minutes. The staff there are …
I have been with Network for 5 years and have not had any issues. I like how responsive they are when I have questions. The nice thing is they are local (Menasha).
When I got offered a position at this company a year ago, I was so happy and thrilled to be a part of a company that did something useful and helpful for the community. I thought that the atmosphere was great the people were friendly… …
Network Health didn’t cover the reading of my mammogram! It is recommended that women are screened for breast cancer, but when a woman has “dense breasts”, she should pay for said reading, even though her family has already paid almost $10,000 out of pocket for premiums – not counting the employer’s share!
I started to experience problems with Network Health shortly after ThedaCare decided to terminate it’s relationship with them. Even though these two parties decided to continue through to the end of the year to “ensure a continuity of care” …
I have had Network Health for more than four years. I have found the Medicare plan to be excellent with no problems as others have complained about. …
Great insurance company. Network Health really cares about its members and, being local, goes above and beyond to support the communities and organizations in both Northeast and Southeast Wisconsin. …
I’ve had a Network Medicare Advantage plan for nine years now and j have never had an issue. I never had to contact Network for incorrect coverage and the few times I had a general question to ask, their representatives have been knowledgeable and helpful.
Worst customer service I’ve ever encountered in 40 years! Member Service Rep. said & I quote ” She didn’t know if she would have time to get back to me” regarding a claim problem. I’m switching to a different insurance 1st chance I get!
Tom Beyer
My parents purchased a Medicare replacement plan, network has continually not approved care for them , i have caught them on several occasions commiting fraud and reported it. Unprofessional managers and company dont seem to care. Beware beware I’m actively shopping for a better company. Steer clear for the aging.
Network Health has been great for us for the Last 5 Years. Best benefits for us are that we can go ahead and travel and feel free but we have access to healthcare, the pick your Perks program has been a wonderful ad for us adding silver sneaks for 2022 is a real plus.
Network Health does not care about their policy holders. They need to treat each person, like a person. People are not generic, they are each unique individuals. Network Health does not care that each human has different needs under …
Best health insurance coverage I’ve had since going on Social Security 10 years ago. Network Health has responded promptly to all the tests and procedures I’ve had this past year. Signed up again!
I love my Network Health insurance plan. Their benefits are perfect for my family and their providers are exactly what I’m looking for. A former employer offered Network Health then switched to another company and I was devastated. My new …
My husband had a 2 month stay at Froedtert Hospital. Multiple surgeries and procedures. We were lucky that we had Network Health and Froedtert. Anytime I had questions and sent that question to Network Health via the web site the …
Sticking with Network Health for a second consecutive year because I am so pleased with their service. They had made improvements to their website (thank you) and they have always followed up on any issues I have contacted them about.
Network Health- keep up your good work!
Network Health insulted me and violated my privacy.
I have been in pain for 58 years because medical professionals misdiagnosed my …
So far so good. I’ve been a member for 2 months. My wife for 18 months. And so far no problems. and any phone interactions I’ve had have went very well. In fact so far I can;t imagine what else anyone could want from a Medicare Advantage Insurance company.
When I have had questions, customer service people have done their sincere best to answer them. I feel like I’m communicating with real people who care. My health care costs out of pocket have been near 0, and I really appreciate having …