Our goal at Neurocare is to improve sleep health and quality of life by providing high-quality, efficient, comprehensive care to patients through … See more
Do not bother with this place….its a money grab for people who have real sleep issues. Most of what they do isnt covered by insurance and they will not let you know that in advance. Save yourself some money and go elsewhere. Staff is also never available.
I’m not sure why, but it’s very hard to reach them by phone… I wish they had an online payment option so I don’t have to always be on hold/leave a message/ or call multiple times.
Terrible, staff was dishonest and unorganized throughout the whole process. I would not go here ever especially during the COVID pandemic since they do not care to sanitize their equipment. Find another center.
Complete scam and totally useless information. Save yourself the trouble and the $1000 bill and just do an online symptom checker for free to let you know you have mild sleep apnea like everyone else. Shameful rip-off.
No one ever answers the phone or calls back. No online payment option, which is ridiculous in this day and age. Do not bother with these people. Find somewhere else.
If your insurance company covers another company deal with them. I called this place for two weeks to schedule study before my insurance ran out and no one once answered the phone! If they called you back god forbid you missed their call …
My experience for an on-site sleep study was great, much better than my first one in a hospital. The technician was helpful and had a good bedside manner, no bossing around or anything. The room was nice, made it feel like a hotel room …
Had a great experience with both of my home sleep apnea test kit pick-up appointments. I’d arrived early to both appointments having misjudged the traffic, and both times I waited no longer than 5 minutes for someone to run the kit out to …
Rude, unresponsive staff over the phone. Just to make an appt I had to call a few times. Then I had to wait a month to do the study. I called back 2 weeks after the study to follow up on my results, and they said it will take up to 3 weeks. …
no online payment, was scheduled for a cpab machine that never arrived or any other follow up. terrible. with no online payment options I wouldn’t want to get anything else from them anyway.
This operation is a joke. First, their first available appointment is in 2 months, and you have a 2 hour window to pick up the device and must return it by 11am the next day. Then they promised delivery of sleep study results in 3 weeks …
My MD warned me that this company is not great – slow in setting up appts & in sharing study results. Truer words were never spoken! Their first outreach was by text & never used the company name – I thought it was a scam. When I finally …
I have literally never reviewed any business online before but this place is so bad I have to. I wish I could give them 0 stars. Spent literally 3 months calling and leaving voicemails before someone finally called me back. Left atleast 4 …
They never answer the calls. You just have to leave voicemail and they call you back. If you miss their call, you have to call back, and it starts over again. And the worst part is every time the person who answers the calls can be …
Do not bother with this place….its a money grab for people who have real sleep issues. Most of what they do isnt covered by insurance and they will not let you know that in advance. Save yourself some money and go elsewhere. Staff is also never available.
They gave me the appointment and nobody showed up. The staffs are rude every time I called and unresponsive. So disappointed.
I’m not sure why, but it’s very hard to reach them by phone… I wish they had an online payment option so I don’t have to always be on hold/leave a message/ or call multiple times.
Terrible, staff was dishonest and unorganized throughout the whole process. I would not go here ever especially during the COVID pandemic since they do not care to sanitize their equipment. Find another center.
Complete scam and totally useless information. Save yourself the trouble and the $1000 bill and just do an online symptom checker for free to let you know you have mild sleep apnea like everyone else. Shameful rip-off.
No one ever answers the phone or calls back. No online payment option, which is ridiculous in this day and age. Do not bother with these people. Find somewhere else.
No one picks up the phone or calls you back
If your insurance company covers another company deal with them. I called this place for two weeks to schedule study before my insurance ran out and no one once answered the phone! If they called you back god forbid you missed their call …
My experience for an on-site sleep study was great, much better than my first one in a hospital. The technician was helpful and had a good bedside manner, no bossing around or anything. The room was nice, made it feel like a hotel room …
Did an overnight sleep study with them, paid the bill, and they never sent to results to my doctor.
I’m convinced no one works here because no one answers the phone or returns calls. Been trying for weeks to make an appointment.
Had a great experience with both of my home sleep apnea test kit pick-up appointments. I’d arrived early to both appointments having misjudged the traffic, and both times I waited no longer than 5 minutes for someone to run the kit out to …
Rude, unresponsive staff over the phone. Just to make an appt I had to call a few times. Then I had to wait a month to do the study. I called back 2 weeks after the study to follow up on my results, and they said it will take up to 3 weeks. …
no online payment, was scheduled for a cpab machine that never arrived or any other follow up. terrible. with no online payment options I wouldn’t want to get anything else from them anyway.
This operation is a joke. First, their first available appointment is in 2 months, and you have a 2 hour window to pick up the device and must return it by 11am the next day. Then they promised delivery of sleep study results in 3 weeks …
My MD warned me that this company is not great – slow in setting up appts & in sharing study results. Truer words were never spoken! Their first outreach was by text & never used the company name – I thought it was a scam. When I finally …
I have literally never reviewed any business online before but this place is so bad I have to. I wish I could give them 0 stars. Spent literally 3 months calling and leaving voicemails before someone finally called me back. Left atleast 4 …
They never answer the calls. You just have to leave voicemail and they call you back. If you miss their call, you have to call back, and it starts over again. And the worst part is every time the person who answers the calls can be …