I had been a client of theirs since we purchased our home in 2014. For the first couple years everything was good – the pricing, the ease of scheduling etc; they did a fine job with the installation of a dehumidifier and vapor barrier in my …
I had such a wonderful experience with Neuse & Pest Control. They did a mosquito fogging for me. The technician was on time, called me about 30 minutes before arrival, and was very thorough in his explanations. I was moving bags of leaves …
We are very satisfied with the crawl space encapsulation work performed at our home. From the initial consultation, price point, and quality of work done in one day, I would recommend Neuse for crawl space encapsulation.
Mike Coates
The two main issues I would have with this company are they don’t always ask before spraying ( lot of food on lot) and the differences between the tech are obvious ( same as anything some techs are good others are poor quality. But it shows alot between visits). The lady who calls and schedules is always polite and professional.
Discussed crawl space and Amy suggested a vapor barrier and dehumidifier. Best thing did and very happy with the company, service and advice they offer. No up- selling. Amy is wonderful and have recommend The Neuse to several.
We have had Neuse for several years now and they are great. Technicians are friendly and polite, easy set up for payments, and on the off chance we have an issue (like the fire ant mound that appeared in our yard in between treatments) they come out quickly to fix the issue.
I have been with Neuse a few years now and their service and my service tech Jacque are A++. She is always on time and thorough and always remembers the little things I ask for, like the crawl space! Also the staff is A++ as they always …
Jacque is definitely one of the best employees at The Neuse. She is knowledgeable, friendly and efficient. Thank God for good people that have a good work ethic and care. It is wonderful to see during these unusual times!
We have used Neuse Termite & Pest Control since we closed on our home in 2009. Every year a pleasant person calls to schedule our annual termite inspection. Coming from the Midwest, we did an inspection once and that was it. When I said …
We had quotes on preventative termite treatment from several local companies and this was the one that was using the best quality product for the least amount of money when you take into consideration the up front cost, length of the bond …
Alex was the face and voice for the company and I was pleased with his candor and consideration from my perspective. I truly felt he evaluated the termite inspection with the facts and common sense solutions. That’s how you keep …
We have been loyal clients since 2004. Three homes later and they are still our choice. Jacque has been our primary technician and she is wonderful. So reliable and a joy to chat with during our quarterly service. This company has quality service.
I have been a client of Neuse Termite and Pest Control for 15 years. They are always on time, act professionally, and explain everything they did prior to leaving. I am very satisfied with their service, and have recommended them to friends.
Great service that actually works to keep the critters away. They will follow up on any problems quickly. Appointments are easy to book and convenient. Payment is also made easy by keeping a cc on file. You can request a certain technician …
I was very pleased with my service. The previous young man that provided service to my home was very professional and kind. He spoke well and explained every question we had in detail. I would recommend this company for you if you’re looking for quality service.
I used Neuse for termite service at my previous home for 4 years. Last year I sold that house and bought a new one, and the builder of my new home paid for service with a different company. I wasn’t very impressed/happy with that company …
Chose Neuse for all the rave reviews, and those reviews are well deserved. Great service from the office, as well as field personnel, especially Kendell, who did our most recent inspection and wow, what a personable, friendly person to be …
What more can you ask for? The technician showed up on time, called when he was on his way, asked a bunch of questions to make sure he was treating the “real” problem, did the work, and went on his way. Would I use them again – absolutely. Would I recommend them to anyone else – absolutely.
On time, professional and well organized. Not only did they take care of our insect and termite questions they installed a Dehumidification system in our crawlspace and completely removed & reinstalled a new proper vapor barrier making crawlspace much nicer for the long run.
I am satisfied I guess. The technician was professional and nice. I was expecting 1 or 2 hours. The visit went so quick. I hope that it’s because we don’t have any issues!
Brian and Dylon have done a good job for my house on a t-storm day, thorough and professional. What is outstanding is also their warranty terms, 15 years of termite contract period and $1 million warranty insurance, demonstrating the confidence of taking care of their customers.
Just had my first treatment and was very pleased with the service. Jackie Elliott was my technician. She walked me through everything she was doing, so I knew what to expect , as well as, what to look for in the future. She was very …
Neuse Termite & Pest Control is 11/10. They are SO responsive and professional every time I call and also take initiative to call me for quarterly visits. The women in the office are so sweet and every time someone comes to the house they are kind, professional and thorough. Thank you for all you do!
The technician was professional and knowledgeable, I just switched from another company and was impressed at how much more thorough this company was! I highly recommend them!
We used this company last year and were very pleased with the service. We repeated the service again this year. We had issues with returning ants only 2.5 weeks after the spray. When we called, we ran into a few issues with one of the …
I called Neuse Termite and Pest Control to do an pest inspection on my home for a refinance. The tech arrived on time and was very professional. I received the report the next business day. We will definitely use them again if needed.
This was our first spraying, so hopefully we can keep the bug population at a minimum. Time will tell.
Pest control person was very informative, answering any questions we had.
Pleased so far.
I cannot describe how friendly, honest and professional they were. I expected someone to show up and try and make me fear what would happen and oversell me a bunch of stuff, but it was opposite. They were phenomenal and I thought the price was extremely fair.
I have used Neuse pest control on and off for a few years now and after a few experiences with other pest control companies, I have to say that the Neuse is best overall. They are always courteous, informative and on time.
It was easy to schedule our annual inspection (office staff was very helpful) and the technician called before he arrived. He arrived when promised and was very professional
My clients hired this company to perform a crawl space remediation service, and let me tell you – their work was top-notch. Fair pricing, super fast response time, and professional through and through. I use this company for all my termite inspections and I don’t think I would use anyone else. They’re simply the best in the business!
I use Neuse Termite and Pest control at my house and at my business. The technician is always on time and always friendly. The price is great too! We appreciate the great work they do.
The service was on time and guaranteed. The agent was polite, knowledgeable and professional. When I called because I saw 6 roaches on the outside of the property, I was told “Oh sorry, that guarantee applies only to the inside of your …
We had some of those disgusting water bugs creep in and I nearly freaked TF out 😮. My sweetie pie tried spraying with some super-duper strong stuff and it didn’t work. I asked the neighbors who they used for pest company and they …
Perhaps there were some miscommunication between RaShawn Whitney and myself. RaShawn Whitney did not enter the premises nor sprayed any in-doors. Just around the house and we were told that if anything shows up then we can call back anytime. this is not the case and we have terminated the service.
This is a newly built home and we had Neuse come in to do a general spray before we moved anything into the home. We have used their service for over 15 years and been very satisfied and have already set up for them to come each quarter …
I very much appreciate the personal customer service I receive from Chris every visit. He took time to explain how the chemicals work and the placement of baits, etc. He told me what to look out for and ‘hot spots’ in the home. We definitely recommend Neuse Termite Pest Control.
I use Neuse for pest inspections as a realtor and to protect my own home. They are the BEST! I can always get an appointment that fits my time frame and their service is professional. It is a great value!
I’ve been with Neuse for over 12 years! I’ve seen several service techs come and go. Most recently I began using their mosquito treatment, after being unsatisfied with the job mosquito authority was doing. They sent a “new to me” service …
Neuse was recommended to me and I’m VERY pleased with the service received thus far. Our technician David was prompt, professional, knowledgeable, and friendly.
Had a wonderful experience! Joe did a fantastic job of explaining the process to me. He was on time and very professional. We have signed up for quarterly service and I am very happy!
Absolutely a great experience with all the technicians. John came out today and cleaned up all the webs, and sprayed thoroughly, both inside and outside. I was very pleased with John’s professional mannerism, and answered all my questions and explained other services as well. Thank you.
On time, friendly, very knowledgeable. It has been about a week and their treatment has been effective. I appreciate the gentleman who came for educating me on what their services help with and the different types of bugs to expect in NC. We just moved from CT and there is a definite difference.
This is the second time I used Neuse termite & pest control. The first time was for a bedbug infestation. The price was good and the guarantee is the best! The problem was resolved! So when I noticed a roach in my bathroom, I immediately …
Oh my God – Amy was wonderful from the time she called me. She was able to explain my problem. She explained the entire process of what to expect. Everything was as she said. The work was done correctly and in a timely matter. I highly …
Have been using them for 7 years. Yesterday, we had our inspection. The person who provided our service called to let us know one of our ducts had come away from our floor vent. No wonder it’s been so cold downstairs 🥶 Awesome business!!! …
Very fast and friendly service. Had termites a few years back and if you ever have them you will not want them back. Neuse treated the house for termites and put in a moisture barrier and dehumidifier. They also showed the errors the previous termite company who treated the house did.
We were serviced by Neuse Termite & Pest Control when we lived in Raleigh. After we moved to Cary we were happy to find out that we were still within their service area, which is great because we enjoy working with Amber who works out the …
Great people, service and value. We shopped around and Neuse is by far the best for the money. We got a quote from Terminix for monthly service and they sat us down of the inspection and said we also needed at least $2,500 of work (that …
They are very good they called they we’re on time he came in treat areas we need him to treat and treated out side very good he did awesome better thin Compnay we had before I’m happy with my service
Great communication and fabulous service. The techs are on-time and very knowledgeable. I like the fact I can call at any time regarding bugs or termites and they’ll be at my home the next day to alleviate my concerns. 5 stars!
Jared R is awesome! He is very thorough, respectful and answers all questions we have. We are happy with our services here. We highly recommend Jared and will continue to request him for our services! Thank you Jared!
They have been excellent to my 84 year old grandmother. They did not even charge for a follow up visit. The company before them charged 200 a trip and did nothing. They charge half and do a ton. Great company will be using from now on
We very much appreciate this company and their honesty. Since I was younger, my Mom had Neuse inspecting her home, so we knew who to call when we moved in to ours. We have had their service for 2 years, and from communication to the …
Chris did our house and garage treatment. He was polite, helpful and very knowledgeable about pest control and mitigation strategies. The appointment scheduling with the office was efficient and effective. This is a very nice company to work with. I highly recommend them.
Neuse came out and treated the exterior of my home as well as the land itself. Treatment was applied 2 weeks ago and haven’t seen any “red bug” activity since for the exception one which was “belly up”. So far so good – VERY SATISFIED with the service provided by Neuse Termite & Pest Control!!!
Initial inspection to pest control & termite treatment all in 24 hours. Fast, efficient, and effective. Cost was very competitive. Service was very professional. Products recommended/used were top rated. So far happy with my choice.
This was my first time using a pest control services since getting my home build. I chose them because they inspected my home while being built and I was kept on the roster. Called them and they explained what all would be done and reassured me. When the inspector showed up he was polite and quick. Thank you
Super pest control company to do business with. They reached out to me ahead of time about my annual inspection, worked with my schedule to visit, gave me a fair discount, was prompt, and answered all my questions with out trying to up-sale me. Highly recommend!
I recently posted a review in regard to my annual termite
service that I was not so happy with. However, within 24 hours , Mr. Stodder, the companies Operations Manager contacted me inquiring to my post. He wanted to …
I submitted a service request after business hours on the Neuse Termite & Pest Control web site and first thing the next morning I received a follow-up call. I was able to schedule that morning and in just a couple of days, the tech was …
David is so very professional! He’s kind and uplifting and always has a smile on his face which makes a HUGE difference! He’s very respectful! It’s a joy to have him come by. ALSO, when I call the receptionist is also so very kind and helpful!
We were looking for a new routine pest control provider and reached out to Neuse via their website. Someone from the office called just minutes after submitting our contact request to help set up our first appointment. They had appointments …
Neuse has been nothing but professional, on time and flexible when I need to change an appointment. I highly recommend them and have recently signed up for Mosquito Control as well.
This was my annual warranty inspection. K. Smith came out on time, was professional, and completed his task with professionalism. It was very refreshing to have a service person like that. Many thanks to Neuse pest and Termite for hiring this type of representative.
Neuse has always been professional and provided excellent customer service. On this most recent visit, Hugo took the time to talk about a concern I had and to come up with a solution outside the normal treatments. He followed up the next day and communication was great throughout. Thanks again!
As always, EXCELLENT service! Chris is so professional and always snoops out ant nests and where they are coming from. He’s friends with my dogs June Bug and Rufus now, even remembers their names when he comes. And this time, I’d asked …
We have been using Neuse Termite & Pest Control for about two years. We only have them spray the outside perimeter of the house, not the gardens, or interior. We no longer have problems with ants or those ugly cockroaches. Neuse Termite has been very reliable and professional. I would recommend them.
I had two technicians come to my home for pest control and they were professional, knowledgeable and good customer service. I will continue doing business with them
I’m very happy with Neuse Termite & Pest Control. They’ve helped educate me on what to look out for regarding termites, they’re thorough in their inspections and responsive when I call for appointments. Their website is really nice, …
As new home owners this was our first time hiring pest control. We are definitely happy with the services from Neuse Termite & Pest Control. They were friendly and answered all of our questions. We decided to use the general pest control …
First time experience with this Neuse Termite & Pest Control. Great service after first visit for Ant extermination I haven’t seen any inside or outside of the house. I will most definitely recommend Neuse Termite & Pest Control to others.
Amazing experience – Jared (our technician) was extremely helpful. He explained everything so well, was very professional, and had a fantastic attitude. I’ll definitely be requesting he be our regular technician. I can’t recommend Neuse Pest enough!
Luke came out to take care of ants that seemed to be taking over our home. He was on time, professional and kept us informed of everything he was doing as well as everything he found. Since his visit a week ago we’ve seen one ant! So glad we had them come out and are now setup for quarterly service
Neuse Termite & Pest Control has been a great business to work with! They helped me protect my house from further termite damage and replaced a vapor barrier in my crawl space. They are timely, knowledgeable, and courteous.
Had them out recently to treat our home as we had started to see some spiders here and there nothing crazy but we wanted to get ahead of it. First the very considerate and polite woman scheduling my appointment was thoughtful enough to …
Great customer service. They did the inspection and took pictures to verify their findings and made a recommendation. They completed the vapor barrier and de humidifier and it looks great. Great job
P.J. (Paul) was so great! Very friendly and assured me he would get the job taken care of properly to get rid of the termites. He even offered to move all the stuff back around in my garage (I did not make him do this of course). This is not part of his job and he was ready to do it. Highly recommend this company.
I am terrified of mice. My home is new and I needed to make sure that it was treated before Spring. I’ve heard great things about Neuse from various customers and Neuse did the termite spray of my home/framing for the builder. I was able to …
Just completed my first service with Neuse Termite & Pest Control. Wow! Everything from setting up the first visit with Terry at the office through Kendall completing the service has been outstanding! Terry was very helpful and …
Review based on services provided in Clayton NC
We highly recommend this company. We moved to NC a little over one year and we’re terrified of bugs in general specially spiders. Since day one this company has …
Jeremy is very pleasant to work with. Very knowledgeable. He makes sure to educate customers. He is quick and diligent in what he is doing. We are so grateful for all the information we know now and for Jeremy’s time and dedication to his work. I would highly recommend Neuse Pest Control!
I do not usually write reviews however, I really wanted to express my gratitude. The first person I spoke to when I was in a panic was Brittany. She was so great at calming me down and eliciting from me the problem I was having, assured me …
The person doing the termite treatment was very thorough in removing leaf and wood debris before doing the termite treatment. He also gave advice on keeping branches and scrap lumber away from the foundation.
Prevention inspection was done as promised. I prefer prevention over extermination and the technician was on time, courteous, called ahead of time to announce his arrival, and completed htw work quickly and efficiently.
Very pleased with inspection and estimate process. Professional, courteous and helpful. Technician who treated was willing to accommodate different issues and was very professional.
Jared gave thorough information in regards to what he was going to do during the inspection, the difference between an ant with wings and a termite which has bigger wings, how they would treat if they found termite activity, how termite activity is recognized etc. Again he was very thorough with information and I appreciated it.
Bug problem resolved and great customer service from start to finish. The person who came to treat our house explained what he was doing, what we should expect, and gave us a clear expectation of what the results should be.
We had another company come to deal with our ant issue in our new home. They were horrible. No ants left us. They not only did a poor job but when I asked about this they were rude and acted like it was my fault. I called Neuse. They were …
Brian did a great job. Very professional and hard working! Wouldn’t even break for lunch and it was 100 degrees!!! Brian is a great asset to your company.
So far has been a great quarterly pest service. Thorough and professional, appropriately priced. Easy to get in touch with for specific requests. Been happy.
Details of visit shared concisely via phone appointment setting. Technician called ahead within time window and was polite, knowledgeable, and explained what he was doing each step. Asked me for other issues or areas I wished to treat.
Very good job done. Tony was very professional, nice and did a great job. He removed all the spider webs for us and went beyond the normal service. Very happy with the service.
I am now using this company after the last company I used failed to communicate not once, but 2x for my regular QTRly services. I value quality, and professionalism- neither of which I thought my LAST company portrayed. …
Technician David B. was great, thorough, able to answer my questions with confident knowledge. Setting up appt was easy and I had to cancel my initial appt at the last minute and it was no problem to reschedule for the next week. Technician called about 10 minutes prior to arrival. Great overall experience!
Professional and courteous staff. Tenants have been pleased with their service. Using them on 2 properties and planning to switch to my personal residence and continue using them on my rentals.
The company has been great so far. Very professional, educational and thorough! The customer service has also been great! I will definitely continue to use them.
I chose Neuse for their value and knowledge. I almost did not because my appt was changed “for a big company” she stated and I felt disrespected. But value won out and willingness to work with me. Technician to treat home was great and did a thorough job.
Neuse performed the initial termite treatment during construction of our new home. Now that we have been in it for a year, we hired them to perform the annual termite check. They had a tech out the next day and he was prompt. We also had …
Luke called to say when he would be arriving and then was very thorough in how he applied the various traps and insecticides. It has only been a little over 24 hours so is too soon to say how well they worked. I am very happy with Luke and the service he provided though.
UPDATE FROM PREVIOUS REVIEW: The manager called me and has worked with me to make this right. I will continue to use them and I also recommend them for your home pests needs. Bill ensured me that what I went through will be a coaching …
Rashawn was very polite as well as professional. I’m only giving four stars because a roach scurried along the backside of the kitchen counter yesterday. I understand that maybe explainable, but it is a matter of principle. I would call …
This has been like working with family (if you have a good family, that is). Totally professional, but extremely easy-going and personable. They helped us get rid of roaches and bed bugs that had plagued us for more than a year, and have …
They came out a year ago and treated my house after the original treatment expired. They came this week and inspected to make sure there were no termites present. They were quick to respond to first request and were quick to get the treatment complete. They come when they say they will and they do good work.
Each person I interacted with was pleasant and knowledgeable. We moved in to a house that is deep in the woods and the critters have been far too welcoming. Glad to know that Neuse will come back out anytime I need them at no additional …
I wanted to treat our home to prevent termites so I gave Neuse a call. Amy came to the house for the termite inspection and while inspecting the house explained the program and benefits. The next day, Alex came to the house to perform the …
UPDATE: The manager reached out to me and we had a discussion about what happened. He came out to my house and looked and confirmed his employee lied about the termites. He said he was extremely sorry about what happened and wished he could …
several weeks ago we called neuse to come and observe our situation. after inspection we were given information on a solution to our problem, we were told that it would take several weeks for the treatment to work,, tell kyle he was right and our problem has been removed… happy customer
Things started out well enough……….and went downhill from there! Incidents are waaaaay too numerous to mention with this tablet and split keyboard format. In the final windup, Darryl and Bill did make sure that all ended well. We …
Neuse did a great job for my initial pest control appt! Tony came out and was very professional. He did an excellent job treating all areas and went above and beyond!
We are very pleased with the customer service we received from Neuse. Kyle was friendly and professional. Neuse has the best pricing for pest & termite control!
We have been using Neuse for a few years and they are fantastic! They call you to set up your quarterly appointments and show up when they are supposed to. Their technicians are so professional and helpful. Especially Chris! Every …
Update Oct.2022): We have continued excellent service with Neuse Termite & Pest Control! HIGHLY recommend this company over other’s we’ve had!!!!
We had an excellent first experience (April 2022) with Neuse Termite & Pest …
Luke called to remind us he was coming, show up let us know he was here and was performing the inspection. I observed him in his process of inspecting and he did a very thorough job. Neuse Termite & Pest Control has done very well for us and I would highly recommend them to anyone!
Tony and Brian were easy to work with. They were able to prioritize my project and get the work done in the little window I provided to them. I would highly recommend them to anyone who is in need of good quality work, at a fair price, and in the timeline you need and expect.
Honesty in the business world today is a rare and beautiful thing. Even though we wound up not using Neuse (at least not yet,) we were very impressed with their business ethic and just the fact that they’re very nice, solid individuals! Thank You!
Great service and prices. Came out in between session’s for a repeat treatment and have definitely noticed an improvement since their use. Their technician recommended a pellet formula for fire-ants and we haven’t had that problem since.
All went well. I have previously answered this questionnaire at length. The service technician was fine, very professional. The service was thorough. I have scheduled further on going service with your company. …
Called them with a problem. They came by and inspected the property, offered a solution. I paid them and they executed the plan. Pretty standard c2b transaction. I will say the estimator/inspector was very knowledgeable and friendly. He answered my calls and my questions. Would recommend.
Chris was very patient waiting for me. He is very polite and indicated me what to do and answered all my questions. Very professional and considerate taking care of my house. Thank you Neuse Termite & pest control for such a good service.
We have been dealing with Neuse Termite & Pest Control since 2006, and they have done a good job with treatment for termites, yearly termite inspection, and a recent booster treatment. Several years ago they also installed a vapor barrier …
We *had* an extreme spider problem! Called Neuse as they had the best price and options for our budget! After a week no new webs have appeared! Jared was very kind, knowledgable and personable while spraying our home! They are worth the try if you want to enjoy your outside space without fighting the bugs!
Today was my 1st. Quarterly service with The Neuse Termite & Pest Control. Ivan did a great job. I am very pleased with the service. However I called & spoke to Lesley about a concern I had & she very quick & seemed uninterested in my concern. With that in mind, thanks Ivan, great job!!
Neuse Termite and Pest Control saved the day! What amazing customer service! … and reasonable prices! My clients needed a last minute pest inspection to close on their new home in Clayton, NC, and Neuse made it happen! Rebecca was the …
Excellent service and pricing with this company. Both Joey and John have been super thorough when doing my quarterly treatments. They are always super responsive if I have a need in between treatments. I couldn’t recommend anyone more highly.
I am writing this happy follow-up to my first review of my initial company visit. I am delighted to report that this company is responsive and works hard to ensure that your expectations are met. I received a phone call and a follow-up …
I love Neuse termite and pest control! I have been using them for my home for 20 years! I met LeighAnn and Tracy at church (absolutely lovely people!) and heard that they owned this company so I decided to give them a try. I was hooked! …
What a great company! Avery the receptionist was so helpful and pleasant. Our tech Hugo was very knowledgeable and just an all around great gut. We’ve depended on Neuse for our annual termite inspection each year and are so glad they offer this extermination service also. We highly recommend Neuse!
After being told wonderful things about this company, I left a message online for service, and was called that same day. The lady on the phone was very friendly, and a technician came 2 days later to spray for insects. He was very nice and …
We’ve had Neuse come treat our home and yard for fleas a couple years ago and they did amazing, we had no problems after that. However, this last time, something was missed because the fleas continued to be an issue. I called Neuse prepared …
We had a great experience with Neuse Termite. Everyone we spoke to was extremely friendly and helpful, from the original quote request to the completion of appointment. The technician called ahead as promised and showed up on time for our …
Since the treatment was done only several weeks ago, rating it’s long-term efficacy is difficult BUT so far so good. Have seen no bugs and the ant nest once just outside my back door is no more. Office staff was helpful, informative, …
Neuse was very responsive and professional. I just wanted to get an inspection and preventative treatment for our home. David was so kind, knowledgeable, and thorough, taking time to answer all my questions (I like to understand the full …
The appointment process was very easy! The more important part is that I was not obligated to a contract like other companies. I pay when the service is rendered. Overall, it was also about $50 less expensive than my previous pest service …
Highly recommend The Neuse Termite and Pest Control. They have been so responsive to our needs and have been such a wonderful team to work with. They have answered every call, email, etc. from me and have always responded with a solution. …
Jennifer was our inspector and sales rep while Jose and Alex were the technicians that came to do the actual termite treatment. All of them were very professional, very friendly, responsive and punctual. Assuming the treatment keeps our …
I had been a client of theirs since we purchased our home in 2014. For the first couple years everything was good – the pricing, the ease of scheduling etc; they did a fine job with the installation of a dehumidifier and vapor barrier in my …
I had such a wonderful experience with Neuse & Pest Control. They did a mosquito fogging for me. The technician was on time, called me about 30 minutes before arrival, and was very thorough in his explanations. I was moving bags of leaves …
We are very satisfied with the crawl space encapsulation work performed at our home. From the initial consultation, price point, and quality of work done in one day, I would recommend Neuse for crawl space encapsulation.
Mike Coates
The two main issues I would have with this company are they don’t always ask before spraying ( lot of food on lot) and the differences between the tech are obvious ( same as anything some techs are good others are poor quality. But it shows alot between visits). The lady who calls and schedules is always polite and professional.
Discussed crawl space and Amy suggested a vapor barrier and dehumidifier. Best thing did and very happy with the company, service and advice they offer. No up- selling. Amy is wonderful and have recommend The Neuse to several.
I have been with them for years and will never use anyone else they are fantastic
Kyle was very professional friendly and prompt. Excellent customer service. Thank You
Have used this company for years . They have always been professional and helpful. Highly recommended !
We have had Neuse for several years now and they are great. Technicians are friendly and polite, easy set up for payments, and on the off chance we have an issue (like the fire ant mound that appeared in our yard in between treatments) they come out quickly to fix the issue.
I have been with Neuse a few years now and their service and my service tech Jacque are A++. She is always on time and thorough and always remembers the little things I ask for, like the crawl space! Also the staff is A++ as they always …
We have had ant problems for years and the ant nests are being eliminated no matter how many times I ask.
Nice technician and he is very knowledgeable and professional in what he does
Jacque is definitely one of the best employees at The Neuse. She is knowledgeable, friendly and efficient. Thank God for good people that have a good work ethic and care. It is wonderful to see during these unusual times!
We have used Neuse Termite & Pest Control since we closed on our home in 2009. Every year a pleasant person calls to schedule our annual termite inspection. Coming from the Midwest, we did an inspection once and that was it. When I said …
We had quotes on preventative termite treatment from several local companies and this was the one that was using the best quality product for the least amount of money when you take into consideration the up front cost, length of the bond …
JJ was very knowledgeable and professional, quickly found two ant nests outside my house.
We’ve used Neuse Termite & Pest Control since 2005 for our annual termite inspection and have always had great service.
They’ve been our provider for termite service and also mosquito treatment. This is a good local business. Easy to communicate with and pay.
Alex was the face and voice for the company and I was pleased with his candor and consideration from my perspective. I truly felt he evaluated the termite inspection with the facts and common sense solutions. That’s how you keep …
We have been loyal clients since 2004. Three homes later and they are still our choice. Jacque has been our primary technician and she is wonderful. So reliable and a joy to chat with during our quarterly service. This company has quality service.
We’ve been using them for a while. No complaints at all.
I have been a client of Neuse Termite and Pest Control for 15 years. They are always on time, act professionally, and explain everything they did prior to leaving. I am very satisfied with their service, and have recommended them to friends.
Smart and well-spoken, professional and polite. I’m afraid the flying ants are still with us, though. [But gone within a few days.]
Great service that actually works to keep the critters away. They will follow up on any problems quickly. Appointments are easy to book and convenient. Payment is also made easy by keeping a cc on file. You can request a certain technician …
My technician was prompt, knowledgeable and considerate. I was pleased with the service.
I was very pleased with my service. The previous young man that provided service to my home was very professional and kind. He spoke well and explained every question we had in detail. I would recommend this company for you if you’re looking for quality service.
I used Neuse for termite service at my previous home for 4 years. Last year I sold that house and bought a new one, and the builder of my new home paid for service with a different company. I wasn’t very impressed/happy with that company …
Great experience. Very friendly service. Price is perfect. Ants and spiders are gone.
Chose Neuse for all the rave reviews, and those reviews are well deserved. Great service from the office, as well as field personnel, especially Kendell, who did our most recent inspection and wow, what a personable, friendly person to be …
What more can you ask for? The technician showed up on time, called when he was on his way, asked a bunch of questions to make sure he was treating the “real” problem, did the work, and went on his way. Would I use them again – absolutely. Would I recommend them to anyone else – absolutely.
On time, professional and well organized. Not only did they take care of our insect and termite questions they installed a Dehumidification system in our crawlspace and completely removed & reinstalled a new proper vapor barrier making crawlspace much nicer for the long run.
Very professional and clearly explaining inspection and warranty policies.
I am satisfied I guess. The technician was professional and nice. I was expecting 1 or 2 hours. The visit went so quick. I hope that it’s because we don’t have any issues!
Tech was friendly and professional. He knew his stuff. Thank you Jacob!
Service was good. Not happy to be invoiced after paying gentleman and getting a receipt
Brian and Dylon have done a good job for my house on a t-storm day, thorough and professional. What is outstanding is also their warranty terms, 15 years of termite contract period and $1 million warranty insurance, demonstrating the confidence of taking care of their customers.
Just had my first treatment and was very pleased with the service. Jackie Elliott was my technician. She walked me through everything she was doing, so I knew what to expect , as well as, what to look for in the future. She was very …
Neuse Termite & Pest Control is 11/10. They are SO responsive and professional every time I call and also take initiative to call me for quarterly visits. The women in the office are so sweet and every time someone comes to the house they are kind, professional and thorough. Thank you for all you do!
The technician was professional and knowledgeable, I just switched from another company and was impressed at how much more thorough this company was! I highly recommend them!
They come, they do a good job, they make sure all is good and they move on.
We used this company last year and were very pleased with the service. We repeated the service again this year. We had issues with returning ants only 2.5 weeks after the spray. When we called, we ran into a few issues with one of the …
I called Neuse Termite and Pest Control to do an pest inspection on my home for a refinance. The tech arrived on time and was very professional. I received the report the next business day. We will definitely use them again if needed.
This was our first spraying, so hopefully we can keep the bug population at a minimum. Time will tell.
Pest control person was very informative, answering any questions we had.
Pleased so far.
I cannot describe how friendly, honest and professional they were. I expected someone to show up and try and make me fear what would happen and oversell me a bunch of stuff, but it was opposite. They were phenomenal and I thought the price was extremely fair.
I have used Neuse pest control on and off for a few years now and after a few experiences with other pest control companies, I have to say that the Neuse is best overall. They are always courteous, informative and on time.
It was easy to schedule our annual inspection (office staff was very helpful) and the technician called before he arrived. He arrived when promised and was very professional
My clients hired this company to perform a crawl space remediation service, and let me tell you – their work was top-notch. Fair pricing, super fast response time, and professional through and through. I use this company for all my termite inspections and I don’t think I would use anyone else. They’re simply the best in the business!
I use Neuse Termite and Pest control at my house and at my business. The technician is always on time and always friendly. The price is great too! We appreciate the great work they do.
The service was on time and guaranteed. The agent was polite, knowledgeable and professional. When I called because I saw 6 roaches on the outside of the property, I was told “Oh sorry, that guarantee applies only to the inside of your …
We had some of those disgusting water bugs creep in and I nearly freaked TF out 😮. My sweetie pie tried spraying with some super-duper strong stuff and it didn’t work. I asked the neighbors who they used for pest company and they …
Perhaps there were some miscommunication between RaShawn Whitney and myself. RaShawn Whitney did not enter the premises nor sprayed any in-doors. Just around the house and we were told that if anything shows up then we can call back anytime. this is not the case and we have terminated the service.
This is a newly built home and we had Neuse come in to do a general spray before we moved anything into the home. We have used their service for over 15 years and been very satisfied and have already set up for them to come each quarter …
I very much appreciate the personal customer service I receive from Chris every visit. He took time to explain how the chemicals work and the placement of baits, etc. He told me what to look out for and ‘hot spots’ in the home. We definitely recommend Neuse Termite Pest Control.
I use Neuse for pest inspections as a realtor and to protect my own home. They are the BEST! I can always get an appointment that fits my time frame and their service is professional. It is a great value!
I’ve been with Neuse for over 12 years! I’ve seen several service techs come and go. Most recently I began using their mosquito treatment, after being unsatisfied with the job mosquito authority was doing. They sent a “new to me” service …
Neuse was recommended to me and I’m VERY pleased with the service received thus far. Our technician David was prompt, professional, knowledgeable, and friendly.
Had a wonderful experience! Joe did a fantastic job of explaining the process to me. He was on time and very professional. We have signed up for quarterly service and I am very happy!
Absolutely a great experience with all the technicians. John came out today and cleaned up all the webs, and sprayed thoroughly, both inside and outside. I was very pleased with John’s professional mannerism, and answered all my questions and explained other services as well. Thank you.
On time, friendly, very knowledgeable. It has been about a week and their treatment has been effective. I appreciate the gentleman who came for educating me on what their services help with and the different types of bugs to expect in NC. We just moved from CT and there is a definite difference.
Very good service ,highly recomend thus company .thank you again for your dedication
Been doing business with Neuse Termite for 18 years. Reasonably priced, efficient and peace of mind that comes with a good inspection.
This is the second time I used Neuse termite & pest control. The first time was for a bedbug infestation. The price was good and the guarantee is the best! The problem was resolved! So when I noticed a roach in my bathroom, I immediately …
Oh my God – Amy was wonderful from the time she called me. She was able to explain my problem. She explained the entire process of what to expect. Everything was as she said. The work was done correctly and in a timely matter. I highly …
Have been using them for 7 years. Yesterday, we had our inspection. The person who provided our service called to let us know one of our ducts had come away from our floor vent. No wonder it’s been so cold downstairs 🥶 Awesome business!!! …
Did a whole house treatment with warranty. Tech was friendly and did an excellent job of treating our property. Reasonable price, too!
Very fast and friendly service. Had termites a few years back and if you ever have them you will not want them back. Neuse treated the house for termites and put in a moisture barrier and dehumidifier. They also showed the errors the previous termite company who treated the house did.
We were serviced by Neuse Termite & Pest Control when we lived in Raleigh. After we moved to Cary we were happy to find out that we were still within their service area, which is great because we enjoy working with Amber who works out the …
Great people, service and value. We shopped around and Neuse is by far the best for the money. We got a quote from Terminix for monthly service and they sat us down of the inspection and said we also needed at least $2,500 of work (that …
Service technician was on time, worked efficiently, explained his procedures, and provided helpful advice on where to seal access points from outdoors
They are very good they called they we’re on time he came in treat areas we need him to treat and treated out side very good he did awesome better thin Compnay we had before I’m happy with my service
Great communication and fabulous service. The techs are on-time and very knowledgeable. I like the fact I can call at any time regarding bugs or termites and they’ll be at my home the next day to alleviate my concerns. 5 stars!
Wasn’t told to take all package food out of microwave stand and cover it up will it be safe to consume it
Jared R is awesome! He is very thorough, respectful and answers all questions we have. We are happy with our services here. We highly recommend Jared and will continue to request him for our services! Thank you Jared!
They have been excellent to my 84 year old grandmother. They did not even charge for a follow up visit. The company before them charged 200 a trip and did nothing. They charge half and do a ton. Great company will be using from now on
Travis did a great job explaining the treatment and what to expect during the next visit.
The technicians were very knowledgeable. They listened to my concerns and addressed each one. I couldn’t be happier!
We very much appreciate this company and their honesty. Since I was younger, my Mom had Neuse inspecting her home, so we knew who to call when we moved in to ours. We have had their service for 2 years, and from communication to the …
Chris did our house and garage treatment. He was polite, helpful and very knowledgeable about pest control and mitigation strategies. The appointment scheduling with the office was efficient and effective. This is a very nice company to work with. I highly recommend them.
Highly recommend them! Left our old bug company and are very happy now! Nick did an awesome job on the house and was very professional!
Neuse came out and treated the exterior of my home as well as the land itself. Treatment was applied 2 weeks ago and haven’t seen any “red bug” activity since for the exception one which was “belly up”. So far so good – VERY SATISFIED with the service provided by Neuse Termite & Pest Control!!!
Initial inspection to pest control & termite treatment all in 24 hours. Fast, efficient, and effective. Cost was very competitive. Service was very professional. Products recommended/used were top rated. So far happy with my choice.
This was my first time using a pest control services since getting my home build. I chose them because they inspected my home while being built and I was kept on the roster. Called them and they explained what all would be done and reassured me. When the inspector showed up he was polite and quick. Thank you
Super pest control company to do business with. They reached out to me ahead of time about my annual inspection, worked with my schedule to visit, gave me a fair discount, was prompt, and answered all my questions with out trying to up-sale me. Highly recommend!
I recently posted a review in regard to my annual termite
service that I was not so happy with. However, within 24 hours , Mr. Stodder, the companies Operations Manager contacted me inquiring to my post. He wanted to …
I submitted a service request after business hours on the Neuse Termite & Pest Control web site and first thing the next morning I received a follow-up call. I was able to schedule that morning and in just a couple of days, the tech was …
David is so very professional! He’s kind and uplifting and always has a smile on his face which makes a HUGE difference! He’s very respectful! It’s a joy to have him come by. ALSO, when I call the receptionist is also so very kind and helpful!
This treatment was only the third since moving to the area. The technician for this call performed the most comprehensive visit of the three.
We were looking for a new routine pest control provider and reached out to Neuse via their website. Someone from the office called just minutes after submitting our contact request to help set up our first appointment. They had appointments …
Excellent service! On time and very knowledgeable.
Very easy to schedule with and office personnel extremely knowledgeable and helpful.
Added the home protection plan for termites. Great coverage, excellent communication and services.
Tech was on time and friendly; made sure I was happy & all needed areas had been treated.
Serviceman was friendly, knowledgeable and responsive when I called after he left with a question. Would definitely recommend Neuse.
They have done a great job. Our ant problem has been taken care of. We are grateful for that.
They are very knowledgable and honest. We enjoyed my backyard that evening without bugs bothering us.
Neuse has been nothing but professional, on time and flexible when I need to change an appointment. I highly recommend them and have recently signed up for Mosquito Control as well.
This was my annual warranty inspection. K. Smith came out on time, was professional, and completed his task with professionalism. It was very refreshing to have a service person like that. Many thanks to Neuse pest and Termite for hiring this type of representative.
They treated the house when it was built 11 years ago and have done a good job keeping the termites out.
Neuse has always been professional and provided excellent customer service. On this most recent visit, Hugo took the time to talk about a concern I had and to come up with a solution outside the normal treatments. He followed up the next day and communication was great throughout. Thanks again!
As always, EXCELLENT service! Chris is so professional and always snoops out ant nests and where they are coming from. He’s friends with my dogs June Bug and Rufus now, even remembers their names when he comes. And this time, I’d asked …
Luke came out was very
Professional. Took care all my needs. Great
Service. 5 stars to Luke.
Alex completed my 15 year booster treatment on my home. He was very efficient and explained everything to me. Job well done!
Very happy with their quarterly plan. Nick does a great job of the inspection & treatment processes.
We have been using Neuse Termite & Pest Control for about two years. We only have them spray the outside perimeter of the house, not the gardens, or interior. We no longer have problems with ants or those ugly cockroaches. Neuse Termite has been very reliable and professional. I would recommend them.
One-time service in July kept the critters away for a couple months. Signed contract for quarterly to be rid of them for good, I hope!
I had two technicians come to my home for pest control and they were professional, knowledgeable and good customer service. I will continue doing business with them
I’m very happy with Neuse Termite & Pest Control. They’ve helped educate me on what to look out for regarding termites, they’re thorough in their inspections and responsive when I call for appointments. Their website is really nice, …
As new home owners this was our first time hiring pest control. We are definitely happy with the services from Neuse Termite & Pest Control. They were friendly and answered all of our questions. We decided to use the general pest control …
First time experience with this Neuse Termite & Pest Control. Great service after first visit for Ant extermination I haven’t seen any inside or outside of the house. I will most definitely recommend Neuse Termite & Pest Control to others.
Amazing experience – Jared (our technician) was extremely helpful. He explained everything so well, was very professional, and had a fantastic attitude. I’ll definitely be requesting he be our regular technician. I can’t recommend Neuse Pest enough!
Luke came out to take care of ants that seemed to be taking over our home. He was on time, professional and kept us informed of everything he was doing as well as everything he found. Since his visit a week ago we’ve seen one ant! So glad we had them come out and are now setup for quarterly service
Neuse Termite & Pest Control has been a great business to work with! They helped me protect my house from further termite damage and replaced a vapor barrier in my crawl space. They are timely, knowledgeable, and courteous.
Had them out recently to treat our home as we had started to see some spiders here and there nothing crazy but we wanted to get ahead of it. First the very considerate and polite woman scheduling my appointment was thoughtful enough to …
Great customer service. They did the inspection and took pictures to verify their findings and made a recommendation. They completed the vapor barrier and de humidifier and it looks great. Great job
P.J. (Paul) was so great! Very friendly and assured me he would get the job taken care of properly to get rid of the termites. He even offered to move all the stuff back around in my garage (I did not make him do this of course). This is not part of his job and he was ready to do it. Highly recommend this company.
I am terrified of mice. My home is new and I needed to make sure that it was treated before Spring. I’ve heard great things about Neuse from various customers and Neuse did the termite spray of my home/framing for the builder. I was able to …
Just completed my first service with Neuse Termite & Pest Control. Wow! Everything from setting up the first visit with Terry at the office through Kendall completing the service has been outstanding! Terry was very helpful and …
Review based on services provided in Clayton NC
We highly recommend this company. We moved to NC a little over one year and we’re terrified of bugs in general specially spiders. Since day one this company has …
Jeremy is very pleasant to work with. Very knowledgeable. He makes sure to educate customers. He is quick and diligent in what he is doing. We are so grateful for all the information we know now and for Jeremy’s time and dedication to his work. I would highly recommend Neuse Pest Control!
I do not usually write reviews however, I really wanted to express my gratitude. The first person I spoke to when I was in a panic was Brittany. She was so great at calming me down and eliciting from me the problem I was having, assured me …
Awesome service. The man who did the work was great. PJ was wonderful when he came out, very helpful.
The person who came to inspect my house was courteous and friendly and explained what he had found. He was prompt to the appointment.
PJ has very professional, courteous and answered my questions about the area he treated. Kudos to him for his outstanding service.
The person doing the termite treatment was very thorough in removing leaf and wood debris before doing the termite treatment. He also gave advice on keeping branches and scrap lumber away from the foundation.
Prevention inspection was done as promised. I prefer prevention over extermination and the technician was on time, courteous, called ahead of time to announce his arrival, and completed htw work quickly and efficiently.
Our technician was kind and courteous. He spent a long time spraying at our house and outside- a full hour. He answered all of my questions.
Very pleased with inspection and estimate process. Professional, courteous and helpful. Technician who treated was willing to accommodate different issues and was very professional.
Jared gave thorough information in regards to what he was going to do during the inspection, the difference between an ant with wings and a termite which has bigger wings, how they would treat if they found termite activity, how termite activity is recognized etc. Again he was very thorough with information and I appreciated it.
Bug problem resolved and great customer service from start to finish. The person who came to treat our house explained what he was doing, what we should expect, and gave us a clear expectation of what the results should be.
We use the Neuse for our annual termite inspection. they are always prompt and very communicative. and always nice!
We had another company come to deal with our ant issue in our new home. They were horrible. No ants left us. They not only did a poor job but when I asked about this they were rude and acted like it was my fault. I called Neuse. They were …
Brian did a great job. Very professional and hard working! Wouldn’t even break for lunch and it was 100 degrees!!! Brian is a great asset to your company.
So far has been a great quarterly pest service. Thorough and professional, appropriately priced. Easy to get in touch with for specific requests. Been happy.
Details of visit shared concisely via phone appointment setting. Technician called ahead within time window and was polite, knowledgeable, and explained what he was doing each step. Asked me for other issues or areas I wished to treat.
Very good job done. Tony was very professional, nice and did a great job. He removed all the spider webs for us and went beyond the normal service. Very happy with the service.
I am now using this company after the last company I used failed to communicate not once, but 2x for my regular QTRly services. I value quality, and professionalism- neither of which I thought my LAST company portrayed. …
Technician David B. was great, thorough, able to answer my questions with confident knowledge. Setting up appt was easy and I had to cancel my initial appt at the last minute and it was no problem to reschedule for the next week. Technician called about 10 minutes prior to arrival. Great overall experience!
Professional and courteous staff. Tenants have been pleased with their service. Using them on 2 properties and planning to switch to my personal residence and continue using them on my rentals.
The company has been great so far. Very professional, educational and thorough! The customer service has also been great! I will definitely continue to use them.
I chose Neuse for their value and knowledge. I almost did not because my appt was changed “for a big company” she stated and I felt disrespected. But value won out and willingness to work with me. Technician to treat home was great and did a thorough job.
Neuse performed the initial termite treatment during construction of our new home. Now that we have been in it for a year, we hired them to perform the annual termite check. They had a tech out the next day and he was prompt. We also had …
Luke called to say when he would be arriving and then was very thorough in how he applied the various traps and insecticides. It has only been a little over 24 hours so is too soon to say how well they worked. I am very happy with Luke and the service he provided though.
UPDATE FROM PREVIOUS REVIEW: The manager called me and has worked with me to make this right. I will continue to use them and I also recommend them for your home pests needs. Bill ensured me that what I went through will be a coaching …
Rashawn was very polite as well as professional. I’m only giving four stars because a roach scurried along the backside of the kitchen counter yesterday. I understand that maybe explainable, but it is a matter of principle. I would call …
This has been like working with family (if you have a good family, that is). Totally professional, but extremely easy-going and personable. They helped us get rid of roaches and bed bugs that had plagued us for more than a year, and have …
They came out a year ago and treated my house after the original treatment expired. They came this week and inspected to make sure there were no termites present. They were quick to respond to first request and were quick to get the treatment complete. They come when they say they will and they do good work.
Each person I interacted with was pleasant and knowledgeable. We moved in to a house that is deep in the woods and the critters have been far too welcoming. Glad to know that Neuse will come back out anytime I need them at no additional …
I wanted to treat our home to prevent termites so I gave Neuse a call. Amy came to the house for the termite inspection and while inspecting the house explained the program and benefits. The next day, Alex came to the house to perform the …
So far so good… thegentleman was very nice here wad on time and did a good job… haven’t seen any bugs done there visit
UPDATE: The manager reached out to me and we had a discussion about what happened. He came out to my house and looked and confirmed his employee lied about the termites. He said he was extremely sorry about what happened and wished he could …
very polite and courteous young man. He was respectful of my dogs in the house when he came in to spray. He also put on booties!
several weeks ago we called neuse to come and observe our situation. after inspection we were given information on a solution to our problem, we were told that it would take several weeks for the treatment to work,, tell kyle he was right and our problem has been removed… happy customer
Things started out well enough……….and went downhill from there! Incidents are waaaaay too numerous to mention with this tablet and split keyboard format. In the final windup, Darryl and Bill did make sure that all ended well. We …
Neuse did a great job for my initial pest control appt! Tony came out and was very professional. He did an excellent job treating all areas and went above and beyond!
We are very pleased with the customer service we received from Neuse. Kyle was friendly and professional. Neuse has the best pricing for pest & termite control!
The technician Josh was amazing!
Very professional, knowledgeable, and informative.
He told me everything he was doing and what to expect. …
We have been using Neuse for a few years and they are fantastic! They call you to set up your quarterly appointments and show up when they are supposed to. Their technicians are so professional and helpful. Especially Chris! Every …
Update Oct.2022): We have continued excellent service with Neuse Termite & Pest Control! HIGHLY recommend this company over other’s we’ve had!!!!
We had an excellent first experience (April 2022) with Neuse Termite & Pest …
Luke called to remind us he was coming, show up let us know he was here and was performing the inspection. I observed him in his process of inspecting and he did a very thorough job. Neuse Termite & Pest Control has done very well for us and I would highly recommend them to anyone!
Tony and Brian were easy to work with. They were able to prioritize my project and get the work done in the little window I provided to them. I would highly recommend them to anyone who is in need of good quality work, at a fair price, and in the timeline you need and expect.
Honesty in the business world today is a rare and beautiful thing. Even though we wound up not using Neuse (at least not yet,) we were very impressed with their business ethic and just the fact that they’re very nice, solid individuals! Thank You!
Great service and prices. Came out in between session’s for a repeat treatment and have definitely noticed an improvement since their use. Their technician recommended a pellet formula for fire-ants and we haven’t had that problem since.
All went well. I have previously answered this questionnaire at length. The service technician was fine, very professional. The service was thorough. I have scheduled further on going service with your company. …
Called them with a problem. They came by and inspected the property, offered a solution. I paid them and they executed the plan. Pretty standard c2b transaction. I will say the estimator/inspector was very knowledgeable and friendly. He answered my calls and my questions. Would recommend.
Chris was very patient waiting for me. He is very polite and indicated me what to do and answered all my questions. Very professional and considerate taking care of my house. Thank you Neuse Termite & pest control for such a good service.
We have been dealing with Neuse Termite & Pest Control since 2006, and they have done a good job with treatment for termites, yearly termite inspection, and a recent booster treatment. Several years ago they also installed a vapor barrier …
We *had* an extreme spider problem! Called Neuse as they had the best price and options for our budget! After a week no new webs have appeared! Jared was very kind, knowledgable and personable while spraying our home! They are worth the try if you want to enjoy your outside space without fighting the bugs!
Today was my 1st. Quarterly service with The Neuse Termite & Pest Control. Ivan did a great job. I am very pleased with the service. However I called & spoke to Lesley about a concern I had & she very quick & seemed uninterested in my concern. With that in mind, thanks Ivan, great job!!
Neuse Termite and Pest Control saved the day! What amazing customer service! … and reasonable prices! My clients needed a last minute pest inspection to close on their new home in Clayton, NC, and Neuse made it happen! Rebecca was the …
Excellent service and pricing with this company. Both Joey and John have been super thorough when doing my quarterly treatments. They are always super responsive if I have a need in between treatments. I couldn’t recommend anyone more highly.
I am writing this happy follow-up to my first review of my initial company visit. I am delighted to report that this company is responsive and works hard to ensure that your expectations are met. I received a phone call and a follow-up …
I love Neuse termite and pest control! I have been using them for my home for 20 years! I met LeighAnn and Tracy at church (absolutely lovely people!) and heard that they owned this company so I decided to give them a try. I was hooked! …
What a great company! Avery the receptionist was so helpful and pleasant. Our tech Hugo was very knowledgeable and just an all around great gut. We’ve depended on Neuse for our annual termite inspection each year and are so glad they offer this extermination service also. We highly recommend Neuse!
After being told wonderful things about this company, I left a message online for service, and was called that same day. The lady on the phone was very friendly, and a technician came 2 days later to spray for insects. He was very nice and …
We’ve had Neuse come treat our home and yard for fleas a couple years ago and they did amazing, we had no problems after that. However, this last time, something was missed because the fleas continued to be an issue. I called Neuse prepared …
We had a great experience with Neuse Termite. Everyone we spoke to was extremely friendly and helpful, from the original quote request to the completion of appointment. The technician called ahead as promised and showed up on time for our …
Since the treatment was done only several weeks ago, rating it’s long-term efficacy is difficult BUT so far so good. Have seen no bugs and the ant nest once just outside my back door is no more. Office staff was helpful, informative, …
Neuse was very responsive and professional. I just wanted to get an inspection and preventative treatment for our home. David was so kind, knowledgeable, and thorough, taking time to answer all my questions (I like to understand the full …
The appointment process was very easy! The more important part is that I was not obligated to a contract like other companies. I pay when the service is rendered. Overall, it was also about $50 less expensive than my previous pest service …
Highly recommend The Neuse Termite and Pest Control. They have been so responsive to our needs and have been such a wonderful team to work with. They have answered every call, email, etc. from me and have always responded with a solution. …
Jennifer was our inspector and sales rep while Jose and Alex were the technicians that came to do the actual termite treatment. All of them were very professional, very friendly, responsive and punctual. Assuming the treatment keeps our …