(Translated by Google) The doctor is excellent but the time you have to wait to see him is infinite. I waited two hours from my appointment time until they called me to see the doctor. Awful. …
Hostile, abrasive and arrogant back office staff who refuse to listen to patients. I cannot urge people reading this to find another office or location for their needs strongly enough.
I must agree…terrible…I am sitting here now and my appt for my mom 82 yrs old was at 9:20. It’s now 10:45….should not have to wait this long. I was told at 10:10 I was next…hmmmm
The office staff is terrible they call you up give you information for supposedly coming from the doctor but they will never let you talk to the doctor they call and say their name is whatever it is and when you call back and tell whoever …
I didnt even want to give them that star…… I checked in at 345 like i was told to do ao when i called to confirm my appointment @ 320pm not once did anyme said he waa running a hr behind…. Bad bad bad customer service…. Never again…
I like my Dr. But I keep having problems with my afib and never attempted to change meds..or talk any options over with me.. And the office staff is rude rude rude….Now they are trying to bill me for stuff that Medicaid pays for….That’s against the law….
I WILL BE WRITING ANOTHER REVIEW LATER. ALL THEY ARE INTERESTED IN IS GETTING INTO YOUR INSURANCE COMPANY’S MONEY. I HAVE TO SEE A SECOND OPION FIRST THEN ILL TELL OF THE BAD EXPERIENCE I HAD WITH DR. RHOAD WHO DOESN’T PRATICE ANYMORE.
Im just sitting here waiting for my turn , looking and hearing at the front office staff screaming loud over each other (3 staff members / especially the fat latino dude n the skinny one next to him ) …asking patients there medical …
The staff that work here treat people with unprovoked hostility even when you are polite and cordial. Every interaction I have had has made me feel disrespected and a nuisance for just asking simple questions – even when I ask with a please and thank you. I don’t get why they are so rude.
I wouldn’t take my dog to this place. It’s like a machine, worse than a hospital. All they care about is money. No personalized attention. They treated my dad like a piece of meat. Don’t recommend. They think they are the dominant species in cardiology in Las Vegas and so they can treat everyone like garbage.
Always receive elxcellent service at the Mountain View Hospital location. Wait for my doctor is never more than 30 minutes. For tests I normally am seen within 5-10 minutes. My condition is great
I had 5 days to get my irregular heart beat checked out before the FAA would take my pilots license. Nevada heart and vascular literally bent over backwards to get me, get tested, and then (sinced I did not have HMO insurance) greatly …
The worst!! Horrible patient care, it feels like you are cattle when going in for an appointment. The wait times are always very long. The staff that answers the phones are rude, and treat you like you just interrupted them while on their …
I’m a doctor with my own private practice. This place has incompetent staff with bad customer service. No reason to choose this place for your care when there are others. This place is the bottom of the list.
What the previous people said is ALL true! They are the worst! You will always have a min. 1 hr. wait after your appt time as they overbook. Most of the staff are very rude and could care less about you. Their billing dept is terrible! I …
Worst office staff in Las Vegas. Rude and very unprofessional. Call and asked if I needed bloodwork. Told yes test has been sent to quest. You know it wasn’t. My 5min wait at quest turn into one hour. Waiting on Nevada heart to send test. Jeez I can’t stand their inept office staff.
.
It sometimes takes a while to get an appointment because they are very busy, but the care provided is excellent and worth the wait. The office is pretty efficient once you get in and Dr. Resh is very good about answering questions.
This company is all about the money. Both my mother and husband have gone to them. They had both had several tests and checked everything, the problem came to the billing. My mother has Medicare and a secondary insurance. Anyone in …
Dr Gururaj is a fabulous doctor and surgeon. I have been going to Nevada Heart & Vascular for many years and I have a complicated heart condition. Please realize that if you are late or others are late the wait can be long but honestly, …
If you want to be treated like a number and wait an extremely long time even having an appointment go here. This group really has so some customer service issues. It took me longer to check out than the doctor spent with me going over …
Terrible staff. The entire office is dirty including the bathroom. I actually complained about the bathroom had to back to the office a few days later and it was still dirty. …
They lied to my face and said they were in my insurance company network. I didn’t find out for months that they weren’t in network and was hit with a $ 500 bill. I am going through the appeals process with Aetna insurance now hoping they’ll …
The worst at customer service appointment scheduling and wait times are the worst. So Im currently changing medication for blood pressure. I did my stress test on November 1 and blood work November 7 for m appointment November 21 to go over …
Avoid this place for treatment. I would not recommend Nevada Heart to anyone. I had an appointment with Dr. Tselikis. I asked receptionist how many patients were in front of me and I was told two people. The waiting room was so crowded …
Don’t even want to give this place 1 star. I waited 2 hours in the waiting room for my appointment I went up to the counter asked politely would I be seen soon as I need to go pick up my daughter. They said I was next. I asked how long …
***INSURANCE FRAUD*** Please be careful and check your bills! It has been noted that they billed insurance for several procedures not done. Luckily ins denied larger items for other reasons causing me to research. …
Yes you may have to wait and you might rightly have a problem with the office staff but I can assure you that had I not seen Dr Khan I wouldn’t be around to write this review. He listened to me and didn’t just accept the test results which …
I’ve been going here for ten years and find the medical practice to be excellent. I’m in my 80s so everything depends on regular and comprehensive examinations which I’ve been getting over the years. My Doctor is Dr. Guruja, MD
If I could give no stars I would. I have tried for 3 days and many hours just trying to make an appointment . I don’t think they want new patients. If they are handing business this way would you want them to take care of your heart. …
Dr. Cres Miranda is the best doctor I have ever known in the US or Brazil, but the office staff is such that I actually think a rudeness and incompetency test must be required for the job. They never call back; my mother needed a new order …
The cardiologist said with the chest pain I’m having shortness of breath. They need to do an angiogram with a stent immediately. So the day after the appointment I called these hospital procedure scheduling department to set an appointment …
WARNING – FIND ANOTHER HEART & VASCULAR CENTER!! I’ve been waiting on hold on the phone now for over 45 minutes just to cancel an upcoming appointment. I’ve pressed “0” to reroute my call to the operator who will not relay a cancellation …
If I could rate this place a ZERO star I would I having nothing but respect for the medical field but this location and office is worse than a day care. The office staff is incompetent and have ZERO awareness of actual office …
It’s been 1 month since I’ve been referred by my pcp and I’ve been trying to schedule an appointment and every time they say they don’t have the referred when I’ve been in front of the MA seeing g herfaxing it to them. If they are this …
Dr. Ciuffo moved to Vegas and works out of Nevada Heart Center and is a wonderful doctor who cares, listens, and explains everything involved for my bypass surgery. He will give you his personal cellphone to call anytime and he does answer …
I am so glad to have found my doctor here, he is absolutely wonderful!!!
spent time with me I am on seven medication I am 76 years old he’s wonderful the staff is not exactly real friendly they rush you and the wait time is long! …
This place is a complete joke. Supposedly affiliated with Summerlin Hospital. I’ve been in emergency room twice in 3 weeks and have yet to see a cardiologist. Took me 2 times to even get an echo. They are a joke!!! Too big of a network …
They have streamed lined check in process, most important is quality care: Dr sees me right away, answers all my questions, checkout & next appt set up, also quick. Patients need to have patience. It’s a busy place with high volume staff …
Saw Dr 3 weeks ago he wants to do open heart surgery. No solid communication with his staff. Not there heart. No compassion for others. Almost make you feel you are bothering them. Monique, Susan, Monica. No worries with you
Extremely long welcoming message; Called @ 9:40am; spoke with Brianna who consistently spoke over me, therefore, she could not grasp the exact reason I was calling. Requested to have Dr medical assistant to call me. Brianna requested I hold …
I’ve been a patient of Dr. Valencia’s for many years and feel cared for and listened to by him, even if it’s a brief visit. He knows what he’s doing. My recent problem is I had inquired about a Calcium Score Procedure, and made an …
Thoughts: Mr. Gururaj is a wonderful doctor and the device check clinic is top notch. I can honestly say I don’t have anything bad to say about them. The office in general is a different story. Months ago, I tried calling the office to get …
The check in/check out staff is incompetent, loud, and a little condescending. We updated our insurance and the paperwork still reflected our old insurance. We told them during check in. They then proceeded to charge us the copay based on …
I called three times to cancel an appointment and to reschedule an appointment and can’t get through to anyone. I’ve left messages. They called me back today to tell me I missed my appointment. Listen to your voicemail and you would of seen …
I love Dr Khan, he has taken good care of me for almost 10 years. However, the new system they’ve put in place for making appointments or customer service is awful. After trying for 3 weeks to make an appointment by leaving messages (which …
(Translated by Google) The doctor is excellent but the time you have to wait to see him is infinite. I waited two hours from my appointment time until they called me to see the doctor. Awful. …
VETERANS STAY THE FRACK AWAY
Nevada Heart and Vascular is absolute trash.
Everything went fine no problems
Worst place in vegas go to other place
Two and a half hour wait.
This place is horrible!!! I was waiting for almost 2 hrs to see the doctor.
Awesome I have saw Doctor Resh since 2002 ☺
Very rude staff at least half of them shouldn’t be working with people,, wish I would have read reviews first
Dr. John Lee is fantastic. Never have to wait more than 5 minutes.
If you have a few hours to waste waiting on hold to make an appointment this might be the place for you!
They over book there appointment. If you are not sick you wil be after you come here. Stay away if you’re smart.
Hostile, abrasive and arrogant back office staff who refuse to listen to patients. I cannot urge people reading this to find another office or location for their needs strongly enough.
Don’t understand the negative reviews. I see Dr Kazemi who is excellent. My interactions with office staff have been friendly and responsive
I must agree…terrible…I am sitting here now and my appt for my mom 82 yrs old was at 9:20. It’s now 10:45….should not have to wait this long. I was told at 10:10 I was next…hmmmm
This place a had horrible costumer services , they are rude and they had a actitud I’m talking about the checking and check out personal
I didn’t have to wait to get in and I was done relatively quick. They have a lot of people working behind the desk here.
The office staff is terrible they call you up give you information for supposedly coming from the doctor but they will never let you talk to the doctor they call and say their name is whatever it is and when you call back and tell whoever …
I didnt even want to give them that star…… I checked in at 345 like i was told to do ao when i called to confirm my appointment @ 320pm not once did anyme said he waa running a hr behind…. Bad bad bad customer service…. Never again…
I like my Dr. But I keep having problems with my afib and never attempted to change meds..or talk any options over with me.. And the office staff is rude rude rude….Now they are trying to bill me for stuff that Medicaid pays for….That’s against the law….
Dr Malhotra is a very caring, personable surgeon. My husband is alive because of his care and direction.
Very bad office department They don’t care about Patient they don’t trying to help them I hate that officevery bad costumer service
I WILL BE WRITING ANOTHER REVIEW LATER. ALL THEY ARE INTERESTED IN IS GETTING INTO YOUR INSURANCE COMPANY’S MONEY. I HAVE TO SEE A SECOND OPION FIRST THEN ILL TELL OF THE BAD EXPERIENCE I HAD WITH DR. RHOAD WHO DOESN’T PRATICE ANYMORE.
Should be zero stars
Go somewhere else if you value your time. …
Im just sitting here waiting for my turn , looking and hearing at the front office staff screaming loud over each other (3 staff members / especially the fat latino dude n the skinny one next to him ) …asking patients there medical …
The staff that work here treat people with unprovoked hostility even when you are polite and cordial. Every interaction I have had has made me feel disrespected and a nuisance for just asking simple questions – even when I ask with a please and thank you. I don’t get why they are so rude.
I was referred to Dr. Cres Miranda by my pain management doctor, Dr. Robert Bien with Nevada Pain Management. …
I wouldn’t take my dog to this place. It’s like a machine, worse than a hospital. All they care about is money. No personalized attention. They treated my dad like a piece of meat. Don’t recommend. They think they are the dominant species in cardiology in Las Vegas and so they can treat everyone like garbage.
Always receive elxcellent service at the Mountain View Hospital location. Wait for my doctor is never more than 30 minutes. For tests I normally am seen within 5-10 minutes. My condition is great
I had 5 days to get my irregular heart beat checked out before the FAA would take my pilots license. Nevada heart and vascular literally bent over backwards to get me, get tested, and then (sinced I did not have HMO insurance) greatly …
The worst!! Horrible patient care, it feels like you are cattle when going in for an appointment. The wait times are always very long. The staff that answers the phones are rude, and treat you like you just interrupted them while on their …
I’m a doctor with my own private practice. This place has incompetent staff with bad customer service. No reason to choose this place for your care when there are others. This place is the bottom of the list.
What the previous people said is ALL true! They are the worst! You will always have a min. 1 hr. wait after your appt time as they overbook. Most of the staff are very rude and could care less about you. Their billing dept is terrible! I …
Worst office staff in Las Vegas. Rude and very unprofessional. Call and asked if I needed bloodwork. Told yes test has been sent to quest. You know it wasn’t. My 5min wait at quest turn into one hour. Waiting on Nevada heart to send test. Jeez I can’t stand their inept office staff.
.
It sometimes takes a while to get an appointment because they are very busy, but the care provided is excellent and worth the wait. The office is pretty efficient once you get in and Dr. Resh is very good about answering questions.
This company is all about the money. Both my mother and husband have gone to them. They had both had several tests and checked everything, the problem came to the billing. My mother has Medicare and a secondary insurance. Anyone in …
Dr Gururaj is a fabulous doctor and surgeon. I have been going to Nevada Heart & Vascular for many years and I have a complicated heart condition. Please realize that if you are late or others are late the wait can be long but honestly, …
I arrived at 2:15 pm for my 2:30 pm appointment. All required paperwork had been emailed in advance. Waited patiently, and waited. …
If you want to be treated like a number and wait an extremely long time even having an appointment go here. This group really has so some customer service issues. It took me longer to check out than the doctor spent with me going over …
Terrible staff. The entire office is dirty including the bathroom. I actually complained about the bathroom had to back to the office a few days later and it was still dirty. …
They lied to my face and said they were in my insurance company network. I didn’t find out for months that they weren’t in network and was hit with a $ 500 bill. I am going through the appeals process with Aetna insurance now hoping they’ll …
The worst at customer service appointment scheduling and wait times are the worst. So Im currently changing medication for blood pressure. I did my stress test on November 1 and blood work November 7 for m appointment November 21 to go over …
Avoid this place for treatment. I would not recommend Nevada Heart to anyone. I had an appointment with Dr. Tselikis. I asked receptionist how many patients were in front of me and I was told two people. The waiting room was so crowded …
Don’t even want to give this place 1 star. I waited 2 hours in the waiting room for my appointment I went up to the counter asked politely would I be seen soon as I need to go pick up my daughter. They said I was next. I asked how long …
***INSURANCE FRAUD*** Please be careful and check your bills! It has been noted that they billed insurance for several procedures not done. Luckily ins denied larger items for other reasons causing me to research. …
Yes you may have to wait and you might rightly have a problem with the office staff but I can assure you that had I not seen Dr Khan I wouldn’t be around to write this review. He listened to me and didn’t just accept the test results which …
I’ve been going here for ten years and find the medical practice to be excellent. I’m in my 80s so everything depends on regular and comprehensive examinations which I’ve been getting over the years. My Doctor is Dr. Guruja, MD
If I could give no stars I would. I have tried for 3 days and many hours just trying to make an appointment . I don’t think they want new patients. If they are handing business this way would you want them to take care of your heart. …
Dr. Cres Miranda is the best doctor I have ever known in the US or Brazil, but the office staff is such that I actually think a rudeness and incompetency test must be required for the job. They never call back; my mother needed a new order …
The cardiologist said with the chest pain I’m having shortness of breath. They need to do an angiogram with a stent immediately. So the day after the appointment I called these hospital procedure scheduling department to set an appointment …
WARNING – FIND ANOTHER HEART & VASCULAR CENTER!! I’ve been waiting on hold on the phone now for over 45 minutes just to cancel an upcoming appointment. I’ve pressed “0” to reroute my call to the operator who will not relay a cancellation …
If I could rate this place a ZERO star I would I having nothing but respect for the medical field but this location and office is worse than a day care. The office staff is incompetent and have ZERO awareness of actual office …
It’s been 1 month since I’ve been referred by my pcp and I’ve been trying to schedule an appointment and every time they say they don’t have the referred when I’ve been in front of the MA seeing g herfaxing it to them. If they are this …
Dr. Ciuffo moved to Vegas and works out of Nevada Heart Center and is a wonderful doctor who cares, listens, and explains everything involved for my bypass surgery. He will give you his personal cellphone to call anytime and he does answer …
I am so glad to have found my doctor here, he is absolutely wonderful!!!
spent time with me I am on seven medication I am 76 years old he’s wonderful the staff is not exactly real friendly they rush you and the wait time is long! …
This place is a complete joke. Supposedly affiliated with Summerlin Hospital. I’ve been in emergency room twice in 3 weeks and have yet to see a cardiologist. Took me 2 times to even get an echo. They are a joke!!! Too big of a network …
They have streamed lined check in process, most important is quality care: Dr sees me right away, answers all my questions, checkout & next appt set up, also quick. Patients need to have patience. It’s a busy place with high volume staff …
Saw Dr 3 weeks ago he wants to do open heart surgery. No solid communication with his staff. Not there heart. No compassion for others. Almost make you feel you are bothering them. Monique, Susan, Monica. No worries with you
Extremely long welcoming message; Called @ 9:40am; spoke with Brianna who consistently spoke over me, therefore, she could not grasp the exact reason I was calling. Requested to have Dr medical assistant to call me. Brianna requested I hold …
I’ve been a patient of Dr. Valencia’s for many years and feel cared for and listened to by him, even if it’s a brief visit. He knows what he’s doing. My recent problem is I had inquired about a Calcium Score Procedure, and made an …
Thoughts: Mr. Gururaj is a wonderful doctor and the device check clinic is top notch. I can honestly say I don’t have anything bad to say about them. The office in general is a different story. Months ago, I tried calling the office to get …
The check in/check out staff is incompetent, loud, and a little condescending. We updated our insurance and the paperwork still reflected our old insurance. We told them during check in. They then proceeded to charge us the copay based on …
I called three times to cancel an appointment and to reschedule an appointment and can’t get through to anyone. I’ve left messages. They called me back today to tell me I missed my appointment. Listen to your voicemail and you would of seen …
I love Dr Khan, he has taken good care of me for almost 10 years. However, the new system they’ve put in place for making appointments or customer service is awful. After trying for 3 weeks to make an appointment by leaving messages (which …