New Castle Eye Associates is a full-scope optometric practice offering routine exams, medical exams, glasses, and contacts. Our mission is to provide the highest-quality service for eye care in the Delaware area. We’re proud to be affiliated with the Delaware Optometric Association and American Optometric Association. Rest assured knowing that we accept most insurance plans. We offer discounts on glasses and services to patients without insurance plans. Contact us at 302-276-0170 to schedule your appointment today.
| Friday | Closed |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 8AM to 5PM |
| Tuesday | 9AM to 4PM |
| Wednesday | 9AM to 5PM |
| Thursday | 9AM to 6PM |
166 S DuPont Hwy Unit 400, New Castle, DE 19720
(Translated by Google) They are very nice
(Original)
Son muy amables
(Translated by Google) Very good, the staff very friendly and the doctor super funny and attentive in his service …
Friendly and i
Love it here.. Love the doctors.
Friendly and professional
Wide selection to designer frames and multiple doctors on staff
Everyone helpful and professional
Beautiful office. Great staff. Super fast service.
I had a wonderful time here. I felt very welcome and comfortable and will continue to come back!
The office has great customer service, great doctor, clean establishment. I love the service I received.
ignorant reception they broke my glasses proceded to tell me they didn’t and won’t even apologize my frams were 600$ and they had a whole rude attitude with me which is unacceptable customer service!
The absolute worst service ever… they only cater to Medicaid if your a cash paying patient please go somewhere else not here…. as far as Medicaid people I’m sorry you are treated this way due to your circumstances!!!
The entire office from the staff to the doctors are very professional, and personable. They make sure all your needs are met.
first time it was ok but last month went in there to get replacement glasses for my son because he lost them i stood there for about 2 hrs before someone will come and attend me i mean there was a customer before and after me well they …
The doctor that I saw could’ve been more sociable but the girl that helped me choose my glasses was awesome and for that alone I will be back when I can get replacements.
Came here today for a cornea injury and Dr Shober was amazing as well as the staff
Def feel like I’m in good hands …
nice place professional staff but the hours of service are horrible and not conducive to the working class customer’s schedule by any means.. I almost have to use up a vacation day just to pick up my glasses from you guys, it’s ridiculous..
Very thorough and professional the staff is awesome very polite and respectable to their patients. I have referred several friend and family members.
Great customer service. Wonderful staff
Great customer service and high quality.
Staff are always pleasant , quick and efficient.
I’ve been coming here for a few years now, they have an awesome wide variety of different brands and styles of glasses. Every time someone ask where I get my glasses from, I tell them about this place! The staff are always friendly and welcoming.
Great service stopped in for new glasses only
My 1st ever eye exam and glass fitting was a good experience. The staff was great and I got walk-in same day service. I agree with the earlier statement about the doctor could have been more social. She was very nice and polite, but at the …
Very professional and friendly
I recommend New Castle Eye Associates to anyone and everyone
Every time I come to Newcastle Eye associates the employees are always courteous.
I’ve been a patient of Dr. Cluff’s for more than 25 years. I started with her when she was on Market Street in Wilmington. She’s knowledgeable, up-to-date on the latest technology and is upfront & direct with her patients. Oh yea…she has an amazing staff in both New Castle and Middletown.
I truly appreciate the employee’s @ the New Castle Eye Association. The office manager Ariel really satisfied my husband and I needs.
They provide the best eye care in DELAWARE! All the techs and doctors are very professional.
Great care courteous staff! I would strongly recommend this place for your next eye appointment.
Very Professional staff with a clean facility. All staff Friendly and make sure patient is satisfied
Very nice and exceptionally clean! Friendly and professional staff. Short waiting time! Awesome!
Great service Leo was the best ask for him ! They were friendly & kind & I didn’t wait long I was in there & out 👍🏽 I will definitely be going back …
Friendly staff, always super clean and the doctors are amazing! My daughter is always happy receiving eye care from them.
The NCEA are very welcoming and helpful! Always a pleasure to be in midst of professionals who care! Thank you for your sincere kindness and friendly service!
Staff informed me multiple that my prescription expired after 6 months and I could not get glasses when the law in Delaware is two years. After calling back staff said they never said that. …
Friendly and courteous lobby staff… The lady who help you pick and fit your glasses is very nice and makes me feel my business is appreciated… Lost one point because the owner and Optometrist isn’t friendly or courteous…
Always have a good experience when I come here. I like Dr.Kluff and the associates who work there always help me pick Great glasses.
Myself and my two oldest children used to go to the Middletown office years ago. Even when I moved to the Bear area we still drove out to Middletown. Today I took my teenager to the New Castle office. Great service from beginning to end. Professional and thorough.
Both my spouse & myself had been going here for a few years. When I last called to schedule an appointment, I was told I’d have to be on a ‘wait list’ because I hadn’t been seen in ~2 years. After my last visit this office sent me to Dr Suh …
DR. JEFF was amazing. Very honest and caring.
The front desk staff needs some customer service training asap. Running a business isn’t always easy but customers come first. …
I’m a current patient at New Castle Eye, so is my oldest daughter. We both love the level of service and courteous manner of the staff. Today, I took my 2 youngest children to select frames. Leo was very patient and kind. He made the selection process a great experience for my kids. They picked frames that they truly liked.