New England Dermatology and Laser Center (MA)

New England Dermatology & Laser Center

Specializing in skin, hair and nails for adults and children, we continue to grow to meet the needs of our patients in Western Mass and Northern Connecticut. In addition to general dermatology, our services include Mohs surgery, cosmetic dermatology and laser surgery, esthetics and dermatopathology.

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New England Dermatology and Laser Center (MA) Reviews ( 250 )

  1. from the time they take my temperature and sign me in the staff made my visit very pleasant they’re all very friendly they don’t make me uncomfortable so overall it was a very good visit for me.

  2. Being that I was going for a complete physical, I was pleasantly surprised how quickly the process went! I was in and out in no time; and as usual, Amanda is the best!

  3. I was very apprehensive going in to have a basal cell removed from my nose, but Dr. Loosemore and his nurse put me at ease, and I couldn’t have asked for a better team to perform this MOHS surgery.

  4. Just went there yesterday. They saw me on a 2-day notice, the check-in was smooth and efficient, the doctor nice and helpful… I didn’t have the bad experience others are complaining about.

  5. Dr Barzila is so patient and thorough. Kelly S is compassionate and knowledgeable. Kelly is in tune with patient concern and is always accommodating with a smile.

  6. From the front office to check out, the staff was very personable, professional and helpful. Dr. Blumberg was very informative and answered all my questions regarding my care.

  7. Very efficient and on time. I have been battling psoriasis for years and this flareup now no matter what my PC did just wasn’t working hope and pray this new treatment will work

  8. Karla Wytas PA-C, was friendly, spent time answering my questions and didn’t rush me out the door. She was extremely thorough and I appreciate that.

  9. Great people friendly tell you what’s going on. The waiting room could be larger with more seating all seats for a full including the hallway had to stand outside luckily it was a nice day

  10. I have chosen to come to NE Dermatology because of the quality of care and professionalism exemplified…the Covid protocols made my visit stress free, and Erin is an assist to the practice!

  11. A female doctor at their Westfield office has been telling people that they may have a psychological problem thinking they have something they don’t. If this woman continues to do this after being warned not to I will go forward and testify …

  12. The visit was very organized until the person handed me a lap top to fill out the hundred questions for me. Why did they not send this per email where I would have had time to answer the questions had at humejhyvgvv he …

  13. Dr. Wartman is a wonderful and we are happy to have him‼️👍. Due to the virus we were unable to return to Chicopee. Looking forward to have an appointment when we return! Give him our regards and be safe‼️👍 …

  14. I find the professionals and the office staff to be extremely attentive to my concerns and needs. This includes curtesy during my appointment, privacy and confidentiality, and very often , a follow up phone call of concern.

  15. Everyone at the office were very helpful and Dr. Wartman was very clear explain the procedure and took care of my issue. He also explained the benefits of using a Sunscreen to prevent further sun damage.

  16. Very professional and competent Dermatology Service. Once a patient with them they are very responsive and easy to get an appointment for any Dermatology concerns you have.

  17. The doctor: dr. shelia Professional, on time, friendly, inspires confidence! Simply the best!!
    Office staff when taking down information are fine but need to listen more and not just go thru their checklist

  18. My visit, during this time of pandemic, was conducted in a very professional and safe manner. From the time I entered the door, during registration, throughout the exam and at checkout, I was treated with the utmost courtesy.

  19. Ther was not much waiting time. The office is run very efficiently. Dr. Ivker explains my skin condition & treatment in A manner that I can understand & she is always patient with my questions & comments.

  20. Dr. Genest is professional, kind, explains clearly, asks questions, never lectures, never judges, makes suggestions and is polite. I recommend him to people for the above reasons. Oh and the obvious is that he is knowable.
    The best.

  21. All the NEDLC dermatologists I’ve seen over the years were knowledgeable and professional. They explain everything well to you, and are pleasant. NEDLC has been around a long time, they have a outstanding reputation. They have specialists …

  22. Very pleased, with the PA, that saw me, very thorough, & extremely pleasant. Very pleased with the visit, & plan to cont to see her, due to her longevity, with the practice!!!

  23. 5 stars from start to finish. Dr Covici is fantastic, as was all his staff etc. They managed to get me in earlier for surgery when I finished up the first part sooner than anticipated. Couldn’t recommend any higher!

  24. Tried 5 times to make an appointment with New England Dermatology & Laser Center but every time I call i get put into the holding pattern on the phones and have yet to be able to even speak with a receptionist to even make an appointment. tried between the hours of 9 and 11am.

  25. This provider and staff were much more interested in providing a service geared to the specific patient. Attention was paid to the different accommodations appropriate for elderly patients. Something not experienced in several other baystate specialty practices.

  26. I called attempting to make a dermatology appointment. I was routed to 3 different departments before being sent to a voice mail. I’d left a message but no one returned my call. If this is how they treat prospective clients… no thank you.

  27. My office visit was quick and to the point in and out that’s how it should be no long waiting also the Dr did not ask twenty thousand question other than what u were there for my diagnosis was very quick and knowledgeable great morning Dr assistant wS also on point great job.

  28. The doctor takes time to explain everything. The doctor was great the staff was great my experience was very very nice I’m looking forward to coming to my next visit

  29. If I could give a Zero stars I would. I have been on hold for 37 minutes to make an appointment. this is not right yes experience high call volume seriously . In the meantime while on hold I was able to call another provider that has 4.6 …

  30. My apt the Dr Cunnigham and his assistant “Jersey” was on time and professional, both work very well together and all procedures were explained in language I could understand.

  31. I am a patient of long standing with New England Dermatology. I called in the middle of a work day expressing a concern. I was given an appointment early the next day, and received help entering my info in the new system, was then seen …

  32. Amanda Falvey was who helped me with this visit. She was very attentive and clearly explained everything she was doing. Couldn’t have been happier with my first visit with her. Highly referred!!!

  33. Thank you New England Dermatology for taking great protections for your patient visits during this pandemic. I felt safe coming in for an exam, and I felt very comfortable during my visit.

  34. I have had only awesome visits from checking in, and the nurse. Dr. Blumberg is so great, he makes you feel at ease and answers all your questions. Love going there on my appointments. 🙋‍♀️👍🏻 …

  35. I established a Patient/Doctor relationship many years ago with NEDERM. I am elated with appointment times and the exceptional quality of care my family receives. Dr. Blumberg is meticulous in addition to his lovely bedside manner.

  36. My experience at NEDLC has been very positive. Everyone is efficient and professional. The waiting room is spacious and comfortable although I didn’t spend much time there as I was taken in right on time. No complaints here!

  37. If I could give them zero stars I would. They’re overbooked and absolutely rude. Bonnie at the receptionist desk shouldn’t have a job, she’s the worst customer service I’ve ever received. I didn’t even end up seeing the dermatologist, so …

  38. The doctor and staff were very informative and professional. I was slightly apprehensive for my first time skin cancer removal procedure but it was done very quickly and painlessly.

  39. I am happy and grateful for accepting my mother (Hortencia Seise) as a new patient in New England Dermatology & Lacer. It has been an unforgettable experience, since my mother arrived, with very unpleasant health conditions and the Dr., his …

  40. The staff treated everyone with respect and friendliness, which is much appreciated in a situation which can be quite traumatic. The medical personnel was very competent. Great place.

  41. The Specialist doctor& assistant’s were very good listner’s.They allowed my “drama” conversation to relax my way of thinking of why I was there.I’m applying a precription cream.Hopefully it go’s away.At least I’m not ignoreing the …

  42. I find the staff at New Englad Dermatology to be very professional and helpful. The atmosphere is cheerful. I appreciate the medical professionals as well, with their knowledge and care for their patients.

  43. Outstanding clinical practice. My deduction of one star results from uncertainty on logistics when I needed a procedure done there and another procedure at a different practice. I was on my own to arrange all logistics on getting from one place to another with very uncertain times.

  44. The young man that performed my skin exam was very good asked me many questions and was able to answer all of mine I had for him I wish I could remember his name but all in all it was a great experience

  45. This is a great practice. Timely, careful, pleasant. Except for the endless questionnaires that are repeated back to you in the examination room. It’s maddening. And why would you ask for my social security number? In this day and age …

  46. Been going annually 3 years now, just switched my doctor to Erica Silk and she is fabulous. Very skilled and efficient, made me feel comfortable and well cared for. Highly recommend!!!

  47. It is always a pleasant experience being at NED. The personnel are respectful and kind. Also the physicians and staff treat you like a king,queen or prince and princess.

  48. Amanda has been seeing me for the past five years. Under her care, my skin has improved greatly. She is very knowledgeable. She has given me good advice. She is also a good listener.

  49. I have been seeing Dr. Wartman for about 3 years. He is always very thorough during my exam and takes the time to listen to my concerns and addresses each one. I realize it does take a long time to get in to see him, but he is worth the wait.

  50. Felt very safe since all COVID protocols were followed. All staff was friendly and helpful. Dr Genest was thorough and addressed my issues. Always a great experience.

  51. Once in the office all went well except the network loss trying to provide the information you requested on the ipad. Prior to that is where I had most of my issues. The link to your portal did not allow me to create a new profile for …

  52. Dr. Glazer is so careful and prepared during this difficult time of the pandemic. So appreciate him for his care and concern. Helen Mary, his nurse, is so wonderful to work with. Hdr myemy knowledge, bedside manner and support made my visit incredibly easy.

  53. Should be ZERO stars option! All negative reviews are valid! Currently dealing with a FOURTH time of this office scheduling, cancelling, and putting the appointments in wrong. Then we are treated as though WE are at fault! Our son has …

  54. PA Erica Silk was extremely thorough in her exam. I was impressed with her professionalism. The 2 women who assisted her were also very professional. All 3 women were good listeners and asked good questions.

  55. The office was timely in processing g my entry. Wait time was minimal. Dr Bloomberg is always cordial, humorous and professional. He answers all my questions and takes the time to listen. Always a pleasure to see him.

  56. Very pleased with NEDermatology. The whole experience from beginning to end was stellar. Everyone was very cordial, upbeat and helpful. Everything was explained to my full satisfaction and everyone took extra care that I was comfortable. I highly recommend N E Dermatology

  57. I had a biopsy of a growth on my ear. They removed without any major pain. Said it look’s Like a cyst. It’s healing now. Hope that’s all that it was but I feel confident on their diagnosis until results come back from lab. I would recommend New England Dermatology to anyone.

  58. I must admit that before I came in I read the reviews for the center which were very low. But I had a very good first time meeting with Emily West. She was kind, gentle and warm. I felt really comfortable with her and feel grateful that she was the DR that I met. I will be back. Thanks

  59. My experience with my procedure went better than expected. There was no pain involved. I am on day 2 still no pain. Just waiting for results of biopsy.
    I would definitely recommend New England Dermatolgy to my friend’s.

  60. I have been going to New England Dermotology for approx 30years. I have always been happy with the care I have received. Many years with Dr. Nadel and now with Dr. Lumberg. I have had cancerous things removed. I have had Mohs surgery. I …

  61. NED is just a money making machine. They only allow you 15 minutes per visit. Then the next succer gets charged on there insurance.
    They care more about making money than actually help you. I complained about …

  62. Outstanding service. Prompt, Courteous and very professional. I can’t say enough about Dr. Leonard. She is the consummate Care Provider who explains the process and the results going forward with compassion and empathy. Her entire Staff is awesome and she should be very proud of them.

  63. I scheduled a follow up appointment in August of last year, and had to reschedule no less than 4 times in order to be seen before I return to college. Not to mention that when I called to reschedule I was left on hold for hours at a time, …

  64. There was no long wait and I got in to see nurse practitioner pretty quickly. My diagnosis was speedy and procedure was done immediately. I like the way set up was to enter and exit office.

  65. During Covid every protocol was followed to the letter. I was seen promptly at appointment time after only waiting 3 minutes in the parking lot. Dr. Gemest is great to work with and answered all questions presented.

  66. I had an appointment with Dr. Barzelai regarding a current Excema exacerbation. I had called the office a few days earlier explaining what had been going on, at first the office told me Dr. B’s first available appointment wasn’t until …

  67. Dr. Wartman is my favorite dermatologist I’ve ever seen. I’ve been a patient for close to 10 years. He never makes me feel stupid or like I’m overreacting when I have a mole or condition assessed, which is important given the history of melanoma in my family.

  68. I was pretty dismayed when I had an appointment Friday, 2/28. Staff has always been so kind and supportive in the past. A medical tech come to the room before the NP. She was the most unfriendly person I ever experienced in the …

  69. We waited in our vehicle until we received the text to tell us to come on in. The check in/Covid questions were thorough and quick and my daughter was called in within minutes. The PA was very helpful. Great appointment.

  70. Dr. Genest is excellent! He listens and never rushes you as his patient. I always feel thoroughly heard and he is very thorough. I would follow him to any practice he were to be associated with.

  71. The attention and care at New England Dermatology & Laser Center is
    excellent. I always feel confident, safe and valued. My thanks to everyone to all of the staff and physicians. Keep up your superb work!

  72. I was directed promptly to enter the building, then checked in right away. After check in I waited less than 5 minutes to be called into exam and seen right away. The exam took less than 15 minutes. It was a very professional and pleasant experience.

  73. The staff were all friendly and professional. My appointment to get the stitches out was cancelled, but rescheduling the next appointment was done with very little hassle. They were all genuinely concerned about me the whole time.

  74. In anticipation of experiencing services at the New England D&L Center
    my expectation was very high and full of hope that I would encounter a caring and competent staff.My visit was rewarding and reassuring.Also,
    my appetite for excellence in the field of dermotology was satisfied.

  75. I brought my elderly mom in for a procedure. We were in and out so quickly and everyone we encountered was super caring and professional. During this intensely stressful time of the pandemic, the staff was very safe and efficient. Thank you!

  76. On short notice, N.E. Derm very quickly scheduled an appointment for me.
    I have been with N.E. Derm for many years now and have never had a problem with their office, service or care. I strongly recommend them without reservation. Rich Graveline

  77. Erica Silk is an AMAZING dermatologist. She has exceptional bedside manner and is a health educator in the way she works, keeping me informed about my skin and how to best handle this aspect of my wellness.

  78. Dr. Wartman is a great doctor as he acts very professional and is quite knowledgeable. He is personable and a very nice individual. Thank you Dr. Wartman for a nice visit.

  79. The service provided is uniformly excellent. The doctors are well versed and take a genuine interest in patient care. The PAs and the nursing staff are excellent as well. The billing and clerical staff is top notch. I am a long term patient and am completely satisfied

  80. Very thorough and professional. I had MOHS with Dr
    Leonard and many biopsies and check ups with Karla and couldn’t be happier. They are very busy so some waiting is understandable. Bring a book and be happy you are getting the best care available..

  81. I was nervous going into a doctors office at this time. I received instructions for my visit prior to my visit. It was very organized with no wait. Doctor was wonderful, took his time and answered my questions and he took his time to explain his recommended treatment plan.

  82. The staff was incredibly warm and put me at ease. And, of course, they were very competent. I have had three surgeries at New England Dermatology & Laser Center and each time has been the same. I highly recommend them

  83. Karla whytas was attentive and very thorough. She answered every question that i had and treated me like a person and not just a number. She listened to my concerns and i felt well taken carr of.

  84. Dr. Wartman is my favorite dermatologist I’ve ever seen. I’ve been a patient for close to 10 years. He never makes me feel stupid or like I’m overreacting when I have a mole or condition assessed, which is important given the history of …

  85. Dr. Genest is a wonderful, gentle and very experienced doctor. He deserves the 5 stars. I 100% recommend him. I almost gave 4 stars not because of him but because of his assistant or internist that gets too close to the people. Even when …

  86. Erica Silk is like a breath of fresh air! Her interest in me as a patient was exceptional. I went in for an annual skin check, but had a burn on my hand too, and she took the time to instruct me on how to care for it and then took more …

  87. Erin Devanney was professional and so knowledgeable. She was friendly and makes you feel at ease and like you knew her forever. Loved that she listened. Her 2 assistants were welcoming , friendly and knowledgeable as well. It made for a pleasant experience. Thank you.
    CAH

  88. I highly recommend Dr. Glazer. He is kind, caring, and gentle. His Medical Assistant was very personable and made me feel comfortable. Office staff were friendly and professional.

  89. My experience was exceptional; from the courteous receptionist, to Ashley who spoke with me in the exam room explaining what to expect as well as inquiring as to the medications I was taking. I was then introduced to Dr Blumberg who was …

  90. New England Dermatology (specifically Dr. Blumberg) has taken great care of my father (who passed in 2014) as well as my mom and myself for several years. The office staff from the start of checking in to completion and checking out have all been pleasant and professional and I would recommend NE Dermatology to anyone!

  91. The office is diligent about health & safety guidelines. The wait was a little long to be taken in to an exam room. It was also a bit longer than expected until a healthcare professional came into the exam room. Once in the room, treatment …

  92. Everyone was friendly, kind and helpful. The exam was easy, and I learned quite a bit about my “illness”. Will be back in a few weeks, to see how well the meds helped. I was given options for my condition, which doesn’t always happen in …

  93. Dr. Greenlaw is a credit to her profession. She is alway ready to listen to her patients and offer intelligent and compassionate recommendations. She is prompt in assisting and coordinating care with your other doctor’s. Dr. Greenlaw is an …

  94. I have always found my visits to be very professional. They saw me quickly abd provided me with great insight. At the end of the visit I felt confident in what was proscribed as a solution to my situation. I was treated with respect and …

  95. Met with a new doctor (my previous one retired) and was immediately put at ease and impressed with his knowledge and professional manner. Overall, my visit to the practice was handled very efficiently. Kudos to everyone involved for their …

  96. Very professional. They made me feel like my concerns were listened to and understood. Feel much better about the care that I received yesterday that in the last 3 years of telling my concerns to my PCP who did not take it seriously. Thank you for your wonderful care.

  97. My recent visit to New England Dermatology was a very positive experience from start to finish. The front line staff is very courteous and friendly. I was seen by my doctor on time. As always he was articulate and did a thorough exam. I would highly recommend New England Dermatology for your dermatology needs.

  98. This was my first visit with New England Dermatology. Dr. Glenn Genest gave me my exam. He was extremely one of the best doctors I have ever had treat me. Dr. Genest explained what the areas of concern were and how they maybe treated. …

  99. While my experience with your staff was excellent as always, I did have a longer waiting period than I remember in the past. As a retired person, I was caused no inconvenience, but do realize that someone younger than I with work or school or some other responsibility waiting might have been thwarted by that wait-time.

  100. I felt very safe going to my appointment with Dr. Glazer. He is amazing and I am always very happy with my results.
    Linda, his receptionist, is great!!!! She has always helped me with everything from appointments to payment. She is definitely an asset to New England Dermatology!!!!

  101. I have been here twice and the doctor is very informative but always prescribes me creams and medicines that are over $100 something even after my insurance, that I wasn’t able to pick up either time because I’m not able to afford a $30 …

  102. Lisa Silk PA was new to me. My previous provider had retired and I didn’t know what to expect. Lisa was very professional, personable and thorough.
    I felt completely comfortable. …

  103. I have had the pleasure of working with two exemplary professionals from New England Dermatology. One moved, but Amanda Falvey, who is my current provider, is an extraordinary physician’s assistant. She is a knowledgeable, empathetic, …

  104. I felt very safe based on the precautions that were put in place. I waited in my vehicle until I was invited in. I was screened before entering the office. There was no real wait time. My visit with Dr. Blumberg was thorough and efficient …

  105. Dr. Karla Wytas was a pleasure to see, very understanding and straight to the point. Gave me a great plan to treat my skin condition! Will continue going to New England dermatology and laser center!!

  106. I was treated professionally and personably. Erica Silk explained everything to me in a clear and concise fashion. It is always a joy to be treated with such care and dignity. Love it here! Thanks to all!

  107. Dr. Blumberg has been my dermatologist for several years now, and has consistently provided excellent care. He is engaged with his patients, and takes the time explain his opinions and treatment options every visit.

  108. I was extremely pleased with my recent visit to N. England Dermatology. First of all, they were prompt. From the time I walked in, I awaited less than three minutes to be called in. …

  109. I recently went to Erin Devanney for a skin check and not only is she very friendly and knowledgeable, she did a very thorough exam of my entire body (head to toe). Never had that thorough exam with my prior doctor. I had two spots I was …

  110. I had my first visit here and it was fabulous! The check-in was safe and sanitary, the waiting room clean. My providers Yaritha (sp?) and Erica Silk were super friendly and extremely professional. They thoroughly explained everything and gave me very helpful recommendations on products to use. HIGHLY recommend this practice!

  111. Besides waiting a bit when I got there, the staff was very nice at the front desk upon entry and checking out. Doc was straight to the point, listened to concerns and developed a plan of action. By far, so far, I made a great decision switching to this business.

  112. Did not have to wait long whatsoever. Felt very safe with the distancing in the waiting area. Karen was great and very thorough and knowledgeable! At one time there were 4 of us in a small exam room which I felt was a bit much even tho one …

  113. Receptionist was prompt and waited only few minutes before medical assistant brought me to room. Carla arrived within few minutes and was very pleasant and thorough. She was knowledgeable and answered all my questions.

  114. Every time I have a visit with Dr. Greenlaw I have come away impressed with her professionalism, friendliness and knowledge. She has been a really big help to me and has always been able to answer any of my questions regarding problems with my skin. She has also been very skillful in surgically removing pre-cancerous spots from my skin.

  115. My visit with PA Erika went very smoothly. She’s an excellent provider. Erika is very thorough and my appointment was on time. She provided me time to ask any questions.

  116. Always pleasant and professional. Very minimal wait time. Clear and concise instructions. Great follow up process. I have been a patients for over 30 years and haven’t had one complaint to share

  117. Dr Genest was able to put me at ease at the onset of our first visit. He instantly explained his exam findings, frequently paused to ask me if I had questions, and explained his diagnosis and planned …

  118. What kind of dermatologist doesn’t have time to look at your skin? Really?? Appointments are expensive and I can’t keep coming back for every different question I have. …

  119. This medical office is an organized, professional and effective facility. My scheduled appointment time was honored with a wait time of less than ten minutes. Amanda Falvey is a kind and professional practitioner who truly listens to her …

  120. I have a history of not cool skin spots needing to be removed with MOHS. I noticed a new worrisome spot and they were able to see me within a few days. Great experience with all their staff and providers.

  121. Check in process was quick, and was called in right at my scheduled time. Doctor was personable and knowledgeable, making what could have otherwise been an uncomfortable visit a great one!

  122. I’ve been a patient of NEDERM for a couple decades now. Dr Melissa Lemiech is incredible, personable and very thorough! I highly recommend her to anyone looking for outstanding care! I’ve had many pre cancerous skin tags uncovered after doing a yearly checkup thanks to her patience!

  123. The wait was longer than I expected, the PA was nice and knowledgeable, but I never caught the doctors name and he spouted out the names of what he thought my problems were as if I should have known about them.

  124. The office staff was friendly and I was seen promptly. Dr McGuire and her assistant were courteous and thorough. I felt at ease and had no doubt that I was in good hands. I would absolutely recommend New England Dermatology.

  125. All aspects of my recent visit to New England Dermatology & Laser Center were most satisfactory! I felt the examination was thorough and the young P.A was very informative. I felt secure in the office setting and have since recommended that a friend make an appointment.

  126. I walked in, receptionist was very open and polite, then waited for<5 minutes and I was in room two, ready to go. Dr. Cunningham had a few medical questions, details about what was to happen, and he left me with his assistant, Oksala. She …

  127. I recently got an appointment with New England dermatology and laser center on very short notice ; in fact, this visit was very similar to my first one with them, which was last summer. Both times, NEDLC was most accommodating, and set up …

  128. Have been going here for over 10 years. You will likely have to wait a considerable time on the phone. I have had appointments been randomly rescheduled which is kind of inconvenient. But, the receptionists are always kind, as well as the …

  129. This was my first experience with NED and Dr. Wartman. He was very thorough with a very pleasant demeanor. I was very pleased with his exam and his explanations. Office staff were very friendly and helpful too.

  130. My experience at New England Dermatology was very satisfactory. The COVID precautions were excellent. I spent very little time waiting for my appointment. I was seen quickly and everyone was professional and pleasant. My questions and concerns were addressed and I left feeling pleased with the appointment.

  131. I have always had a good experience when coming to your offices. Today all the help were courteous and friendly and maintained a safe distance as is currently required. My doctor was prompt and pleasant as were the nurses.

  132. The receptionist was very friendly and helpful! The nurse who prepped me for my procedure was very efficient also with a very positive attitude! The doctor and nurse explained everything about the procedure in a clear easy to understand manner. The doctor performed the procedure efficiently and painlessly!

  133. I was a bit anxious about having this surgery, but I was quickly put at ease by everyone involved. The medical assistant was courteous and knowledgeable. Dr Cunningham was great at explaining what was going to happen and had excellent surgical skills as well.

  134. I was instructed by my primary care physician to contact my dermatologist to have him address a psoriatic rash I have running down the length of my spine. I contacted the office and was told my dermatologist was out of the office for two …

  135. The staff was very friendly and professional. My wait time was literally only a couple of minutes. Dr. Genest was punctual, and listened well to my concerns. During and after examination, he was thorough in his diagnosis and explanation …

  136. Very busy place, but it was all well organized and controlled. Not a long wait. Melissa was very nice and addressed my needs and explained everything very well. Couldn’t book 6 to 8 week appointment at end of visit as they are so booked, …

  137. I was so nervous at the beginning. The staff was kind from my registration to the very end of my visit. Dr. Barzilai Gad a great bedside manner. Answered my questions, put me at ease. He was very effective in explaining what was going to …

  138. Absolutely love this office. There is rarely much of a wait, the office staff are really good at their jobs and genuinely friendly. Dr. Genest is one of the best providers I have ever had. He quickly identifies what’s wrong, explains it to …

  139. I was very thankful that I was able to be seen for a very bad rash. The PA was excellent. So sad that appointments are not easy to get due to staffing shortages due to Covid! Thank you again for seeing me.

  140. I have seen Dr. David Wartman for regular annual ‘healthy skin’ checks for many years, and have been impressed with his manner, professionalism and the unhurried feel to our appointments. Dr. Wartman is a good listener to any concerns, and …

  141. Dr.Genest, his support staff and the office staff are very caring, professional and efficient. It is a very popular and busy practice but you would think that you are the only patient when you entrust them with your care. …

  142. Despite many AKs and basal cell on face, showing years of sun overexposure, never did a full body check in more than 10 years. When Dr retired, new PA promptly did a full check and found malignant melanoma on shoulder. Let’s hope they …

  143. Dr. Greenlaw is a fantastic doctor. Occasionally the office wait time is lengthy but I know I will get her full attention and all the time necessary for dealing with my issues.

  144. I was so pleased with my recent visit to New England Dermatology. First I got an appointment quickly as I had serious concerns. Carla addressed my concerns and quickly provided me with the needed medical intervention. She was helpful in …

  145. This was my first time here and the incoming info needed was quick and easy. Very little wait to see the physician, Erin who was great! Pleasant, friendly and thorough. All in all a very good experience

  146. The staff was very professional and on time. My Dr. Explained everything clearly. The MA also showed care and attentiveness. The 1 negative issue is that it took 6 mounts to be seen. But that seems to be a common occurrence with most medical practices.

  147. I had a great experience at my recent (and previous) visits to New England Dermatology from the moment I was called in by the nurse until the moment I left. The nurse was outgoing and made me feel comfortable. The doctor, Dr.Wartman, asked …

  148. I had a comprehensive evaluation and overview of a procedure being considered at NE Dermatology and Laser Center. The technician was very thorough and able to answer all of my questions. I appreciated her time and expertise.

  149. I called the office last week, after seeing my PCP. She was very concerned about a mole on my leg. She took a picture of it, sent it over, along with a request that I be seen ASAP! They never called me. I called the office. I was told their …

  150. I was very pleased with our experience at New England dermatology. Dr. Loosemore was great with my mom who had a squamous cell carcinoma removed from her forehead, which is healing well. They are very friendly there, yet professional and the wait time was quite short. We highly recommend this practice.

  151. The staff is very friendly and professional. The check in was quick and my wait time was minimal. Once in a room the nurse was kind and personable. She didn’t rush through and made me feel comfortable. The procedure was explained in detail …

  152. The entire staff was pleasant, helpful, and greeted me in a welcoming manner for my annual skin check at the Springfield office. Waiting time was very reasonable. Both the intake person and my doctor were attentive to any concerns I had and …

  153. I visited New England Dermatology and LaserCenter for care I needed. The PA-C was very professional and addressed any problems I may have had or gave me answers to questions that I had. I feel confident with the care she gave me . I will be …

  154. New England Dermatology has very professional staff. Every single employee shows that Customer Service is their priority, by being Courteous, as well as Knowledgeable. It is very comforting to see that this
    organization has a great team.

  155. This was my second appointment with Erika Silk. Just like the first visit, I am very impressed with her. First and foremost, she takes the necessary time with the patient to insure the needs are met. She greets you with a warm, caring smile …

  156. My appointment time wait was very short. The assistant did a wonderful explaining what was going to happen. Dr. Blumberg did a fantastic job of determining any questionable spots he was concerned about. He corrected any skin problems I had, and made recommendations for any future procedures. I felt very confident in his evaluation.

  157. I wanted to say that the only thing that might have been done is to warn patients that, in this type of biopsy, there may be some pain(!) after the first 24-36 hours. Take something for pain! I have known Dr. Geneste for some years now and I’m sure I called the right doctor to help me with my problem! Thanks, Doc!

  158. Haven’t even gone in to see a doctor yet and already red flags. Called to make a new patient appt and scheduled for December. The girl booking appts booked me incorrectly. Called and left no voicemail when I’d already said voicemails were …

  159. One complaint that I have is the emphasis that was put on my companion/driver not being able to wait in the waiting room. However, while I was in the waiting room alone, at least three patients had companions wait with them. One of the …

  160. Poor customer service when I called a little over a month ago to report a new mole near an old melanoma scar on my back. I wanted to see my practitioner Melissa Lemiach sooner but the receptionist …

  161. Everything from check-in, to making my next appointment, was handled very well. All personnel were professional and welcoming. A friend, and a current NE Derm patient, told me that I was lucky to have Dr. Wartman. This was my first visit …

  162. I’ve been a patient for years and always pleased by this team. Wait times are minimal, the staff is pleasant and fun. Dr. Blumburg is very thorough and dedicated to my health. I know because he keeps a little piece of me every time I …

  163. The people I dealt with were very professional and friendly. It took a little while to get in but once they started the procedure went fairly quickly and smoothly. The doctor explained what he would be doing and ensured that I was properly prepared. I do recommend them for anyone needed this sort of professional treatment.

  164. My provider moved and I was not notified – dropped into limbo. Lazer surgery for my previous reconstructive surgery has a 10 month wait list. I’m supposed to be monitored every 6 months for BCC, I haven’t a provider now so I will need to …

  165. Everyone was very kind. I was very nervous and they allowed my husband to be with me. Connie and Dr.Cunningham were so kind and patient . They both told me what they were going to do and explained everything very carefully. We could also …

  166. Highly recommend Dr. Glazer for all skin conditions. Our family has been going to him for over 20 years. Call Linda, his assistant, and she will do her best to accommodate your schedule.

  167. Dr. Glaser is the best! His experience shows in the way he treats me as a patient, and as an informed person, with respect. I have confidence that he knows exactly what he’s doing, understands what my issues are, without having me explain …

  168. My review is for the Laser Center only. As a former patient of Dr. Wenner) at NED for decades – When only ONE doctor, out of many in this practice, can operate the high-tech V-beam machine – and you can only book it through his secretary – …

  169. New England Dermatology & Laser Center,
    Have the best group of Doctors and nurses on there staff. They are very caring, patient and kind. I always get great care from the staff. I’ve been going to them for years now I highly recommend them for any skin problems you may have big or small!

  170. Melissa, PA is wonderful! I had a small something removed. She explained everything. Her bedside manner is one of compassion, kindness and professionalism. I had a very short wait before I was shown in to the exam room. Everyone at …

  171. Would rate a 0 if I could!! I called in Feb 2022 to set up an appt, I was given an appt a year and 4 mo later in June 2023. Recieved a message on 12/30/22, that my June 2023 appt had been rescheduled to the end of Oct 2023. So, now my appt …

  172. This practice is incredibly disappointing and unprofessional. My first appointment with a PA was less than 5 minutes, I had a biopsy of a mole which turned out to be atypical, I was told it shouldn’t grow back but if it did to call as soon …

  173. Erica, the PA, is an amazing dermatologist. She listened to all my concerns, made me feel heard, and then helped create a plan that would work for me. She helped me understand my new routine clearly, and provided me with visuals + written …

  174. I arrived a few minutes early for my appointment and checked in. The nurse called me in after maybe 5 minutes. The PA came in for my exam within a few minutes and did a thorough examination and made sure to ask me if I had any additional …

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