My husband and I decided to get a home loan from NEFCU from the recommendation of a friend who has been an NEFCU member for years, and we are so glad we did! Given that we were looking to find a home that had both a living and work space …
Received extremely poor service when calling with questions about how bank hours where affected during this shutdown. Apparently bank workers are not essential.
Not impressed at all. I have a car loan account with them and went there to get help with my son’s passport documents notarised. Plainly refused to help and gave many excuses. They said my son is not on the account and that they don’t …
What a difference some people in this world make! Sage Collin’s is one of those people. I came to the bank with a big issue and she was on it. Beyond helpful, patient and extremely understanding. I can’t thank her enough for taking time out …
Richard Euler did an excellent job of Providing a medallion guaranteed signature today. He was a professional and patient which helped me give all the necessary information.
CHECK OUT YELP!!! ALL RATINGS ARE 1 STAR!!!!
If I could rate this bank a -10 I would. I have been saving up for a house and decided to open up an account with nefcu 3 weeks earlier, because I have heard …
My wife and I have had several accounts with NEFCU for about eight years. Whether depositing, borrowing or transferring funds, we have always been met with with most helpful and friendly staff. Never have we had any unpleasant encounters.
NEFCU has always provided me with a great experience. I have been a member for over five years and have several accounts and loans with NEFCU. I have always been extremely pleased with their service and the professional staff, not to …
NEFCU is seriously the best credit union ever. They actually care about their customers and I’m just beyond impressed at this point. I’ve never been disappointed with the service I’ve received. I won’t bank with anyone else.
I have been a member of NEFCU since 1998 when membership was limited to employees of the hospital and IBM. At the time, I accepted a temporary position at the hospital so that I could join and have not regretted joining since. The …
Abbie was hands down the best part of the entire home buying experience. She’s thoughtful, responsive, and creative in her engagements, which made the process so much more pleasant, even with how crazy the market is in its current state. Would 100% recommend Abbie at NEFCU to anyone looking for a loan officer.
NEFCU and Annie Rogers set a high standard for service throughout our home buying process. We chose NEFCU over other options not only because of competitive rates and a great first time home buyers program, but because of the attentive, personal communication we received from the first inquiry that followed through closing day.
We were recommended to NEFCU. The First experience was poor customer service. They accidentally pulled our credit twice so our credit took a hit. They admitted fault and took the necessary steps with the credit bureaus after persistent …
My wife and I recently purchased our first home and decided to go with NEFCU for our mortgage. We had a really positive experience with our loan officer Annie Rogers. When we were first exploring and comparing different mortgage options we …
We are incredibly thankful for Danielle and the NEFCU team who worked hard to meet tight deadlines to accommodate a quick closing. The process was seamless, and the tool kits NEFCU provided outlined the entire mortgage process. Thank you to the amazing Danielle, Sage and Joanne for all of your help along the way!
NEFCU always does a wonderful job for my clients! I love their team approach and they always meet the deadlines in the contract which makes for a smooth transaction for all parties involved. I appreciate everything they do for us and our clients.
I just recently signed on for my first mortgage loan with NEFCU. Being a first time buyer they made the process very seamless and it was a pleasure working with them. With so much information to navigate through, and plenty of questions, …
Great Local Credit Union. Has gone down hill a little bit over the decades, from what I would say was the best possible banking experience to a good banking experience. Still one of the best credit unions/banks around and has good …
Very disappointed. The mortgage application was not thorough and was unclear. After calling multiple times to get my questions answered I was spoken down to by a woman who then hung up on me. I have been waiting over a week to hear back …
Mike Bouffard and his assistant, Judy Schraven were a fantastic team to help my first time homebuyers navigate the mortgage world and successfully close just before the holiday season. Their flexibility and drive to make the process as smooth as possible was much appreciated!
The level of ineptness has been staggering. I was having card issues (not of my own doing) Finally after 3 weeks of it not working, many attempts to find out why, following the phone tree and talking to “Customer No Service” it still wasn’t …
My wife and I recently relocated to Vermont from Rhode Island. I want to thank Abbie Jefferis and her support staff at NEFCU. Abbie made what can be a difficult loan application process easy. She was a pleasure to work with. She was helpful …
I recently used NEFCU as a lender for my first home purchase. Abbie and her team were great to work with and always quick to answers my questions regarding the loan process and purchase costs. I would definitely recommend NEFCU to anyone looking for a lender when buying a home.
We’ve had two mortgages with them (in VT and MA), and there’s no one I’d rather do a mortgage with. Their rates have been fantastic, and better still, both closings were first-rate A+ from start to finish; in the second one, our realtor …
I wouldn’t want to do business with any other credit union when buying a house. The entire team was incredibly helpful and kinda from top to bottom. Our loan officer was Annie Rogers and she is a rock star. She was incredibly helpful and …
My husband and I decided to get a home loan from NEFCU from the recommendation of a friend who has been an NEFCU member for years, and we are so glad we did! Given that we were looking to find a home that had both a living and work space …
I had to shred some documents
watch out for pia and kyle they are backstabbing jerks.
Worst bank in the area to do business. Will never go near them again.
I’ve been a member for over 10 years. The service is always prompt and helpful.
Unfortunately the service has significantly gone down since joining 20+ years ago. Plenty of other options out there! Too bad.
Received extremely poor service when calling with questions about how bank hours where affected during this shutdown. Apparently bank workers are not essential.
Alisa Marsh is the BEST!!! She made my boat loan easy and painless, she was very helpful! I look forward to working with her in the future!
Shauna and the team at NEFCU have been great to deal with. Excellent products, clear communication, easy process!
Not impressed at all. I have a car loan account with them and went there to get help with my son’s passport documents notarised. Plainly refused to help and gave many excuses. They said my son is not on the account and that they don’t …
What a difference some people in this world make! Sage Collin’s is one of those people. I came to the bank with a big issue and she was on it. Beyond helpful, patient and extremely understanding. I can’t thank her enough for taking time out …
Richard Euler did an excellent job of Providing a medallion guaranteed signature today. He was a professional and patient which helped me give all the necessary information.
CHECK OUT YELP!!! ALL RATINGS ARE 1 STAR!!!!
If I could rate this bank a -10 I would. I have been saving up for a house and decided to open up an account with nefcu 3 weeks earlier, because I have heard …
We had a great experience with Danielle for our mortgage. She made everything very clear and easy.
My wife and I have had several accounts with NEFCU for about eight years. Whether depositing, borrowing or transferring funds, we have always been met with with most helpful and friendly staff. Never have we had any unpleasant encounters.
NEFCU has always provided me with a great experience. I have been a member for over five years and have several accounts and loans with NEFCU. I have always been extremely pleased with their service and the professional staff, not to …
NEFCU is seriously the best credit union ever. They actually care about their customers and I’m just beyond impressed at this point. I’ve never been disappointed with the service I’ve received. I won’t bank with anyone else.
I have been a member of NEFCU since 1998 when membership was limited to employees of the hospital and IBM. At the time, I accepted a temporary position at the hospital so that I could join and have not regretted joining since. The …
Abbie was hands down the best part of the entire home buying experience. She’s thoughtful, responsive, and creative in her engagements, which made the process so much more pleasant, even with how crazy the market is in its current state. Would 100% recommend Abbie at NEFCU to anyone looking for a loan officer.
NEFCU and Annie Rogers set a high standard for service throughout our home buying process. We chose NEFCU over other options not only because of competitive rates and a great first time home buyers program, but because of the attentive, personal communication we received from the first inquiry that followed through closing day.
We were recommended to NEFCU. The First experience was poor customer service. They accidentally pulled our credit twice so our credit took a hit. They admitted fault and took the necessary steps with the credit bureaus after persistent …
My wife and I recently purchased our first home and decided to go with NEFCU for our mortgage. We had a really positive experience with our loan officer Annie Rogers. When we were first exploring and comparing different mortgage options we …
We are incredibly thankful for Danielle and the NEFCU team who worked hard to meet tight deadlines to accommodate a quick closing. The process was seamless, and the tool kits NEFCU provided outlined the entire mortgage process. Thank you to the amazing Danielle, Sage and Joanne for all of your help along the way!
NEFCU always does a wonderful job for my clients! I love their team approach and they always meet the deadlines in the contract which makes for a smooth transaction for all parties involved. I appreciate everything they do for us and our clients.
I just recently signed on for my first mortgage loan with NEFCU. Being a first time buyer they made the process very seamless and it was a pleasure working with them. With so much information to navigate through, and plenty of questions, …
Great Local Credit Union. Has gone down hill a little bit over the decades, from what I would say was the best possible banking experience to a good banking experience. Still one of the best credit unions/banks around and has good …
Very disappointed. The mortgage application was not thorough and was unclear. After calling multiple times to get my questions answered I was spoken down to by a woman who then hung up on me. I have been waiting over a week to hear back …
Mike Bouffard and his assistant, Judy Schraven were a fantastic team to help my first time homebuyers navigate the mortgage world and successfully close just before the holiday season. Their flexibility and drive to make the process as smooth as possible was much appreciated!
The level of ineptness has been staggering. I was having card issues (not of my own doing) Finally after 3 weeks of it not working, many attempts to find out why, following the phone tree and talking to “Customer No Service” it still wasn’t …
My wife and I recently relocated to Vermont from Rhode Island. I want to thank Abbie Jefferis and her support staff at NEFCU. Abbie made what can be a difficult loan application process easy. She was a pleasure to work with. She was helpful …
I recently used NEFCU as a lender for my first home purchase. Abbie and her team were great to work with and always quick to answers my questions regarding the loan process and purchase costs. I would definitely recommend NEFCU to anyone looking for a lender when buying a home.
We’ve had two mortgages with them (in VT and MA), and there’s no one I’d rather do a mortgage with. Their rates have been fantastic, and better still, both closings were first-rate A+ from start to finish; in the second one, our realtor …
I wouldn’t want to do business with any other credit union when buying a house. The entire team was incredibly helpful and kinda from top to bottom. Our loan officer was Annie Rogers and she is a rock star. She was incredibly helpful and …