The online system never works. I paid my bill and they still wanted to lock my meter because their system said I hadn’t paid. I had to call the 3rd party company to make sure my payment went through. Then they didn’t even want to talk to …
I’m absolutely sick of the bureaucratic BS I have to deal with with this water service! The guys in the field are nice but whomever is running the board….smh
Been on this service for 2 years. Never a problem. I like the convenience of paying online. Everyone I have dealt with from day one are good people. Thank you.
Most don’t know it, but our water from NLW is among the purest and cleanest drinking water in the state. It’s also some of the least expensive! No water treatment plant or lake water. It’s pure from underground aquifers. 💧 …
I appreciate them making me aware of a leak that I was not aware of, however they will NOT make a water leak adjustment to your bill. Every other municipality I have ever lived will at least make a partial adjustment. Now I’m stuck with a $1900+ bill.
Good old boys in charge! Their decisions endanger the public
Dont answer the phone for a water main leak
The response to our wreck was outstanding.
Great personnel.
The online system never works. I paid my bill and they still wanted to lock my meter because their system said I hadn’t paid. I had to call the 3rd party company to make sure my payment went through. Then they didn’t even want to talk to …
I have always received quality service and quick response when needed.
I’m absolutely sick of the bureaucratic BS I have to deal with with this water service! The guys in the field are nice but whomever is running the board….smh
Been on this service for 2 years. Never a problem. I like the convenience of paying online. Everyone I have dealt with from day one are good people. Thank you.
I just love paying my water bill 🙄 …
Most don’t know it, but our water from NLW is among the purest and cleanest drinking water in the state. It’s also some of the least expensive! No water treatment plant or lake water. It’s pure from underground aquifers. 💧 …
I appreciate them making me aware of a leak that I was not aware of, however they will NOT make a water leak adjustment to your bill. Every other municipality I have ever lived will at least make a partial adjustment. Now I’m stuck with a $1900+ bill.