Albuquerque’s New Mexico Heart Institute provides high-quality medical treatments to ensure you receive the best medical treatment possible. For … See more
Monday
Open 24 hours
Tuesday
Open 24 hours
Wednesday
Open 24 hours
Thursday
Open 24 hours
Friday
Open 24 hours
Saturday
Open 24 hours
Sunday
Open 24 hours
(Translated by Google) It has been a blessing for me to be able to treat myself in this hospital whenever I have attended, they have treated me very well with the highest quality treatment, Dr. Nair and bywer are excellent. I thank you very …
Everyone is amazing, knowledgeable, courteous. They took care of me and have helped me with my medical needs. The Drs are amazing, and they will answer your questions clearly and in a way that you know exactly what you need to know about your condition.
I have been to several hospitals in Albuquerque but the heart hospital experience was by far the best experience I’ve had. The emergency room staff was the best
My mother had surgery this past Thursday. Was in ICU until today. I am a nurse and her daughter..
I was there all day till visiting hours were over.. …
Dr. Peralta is terrific! He is personable, engaging and never rushes through an appointment. He takes the time to really look into all aspects of my heart health. Mike
I DIED ALONE because of the antiquated visitation policy of NM Heart. At 6pm, my 2 daughters and granddaughter were saying goodbye when a rude nurse asked if crowd control was needed to the nurse in my room. They were told visiting hours …
I HAD A NUCLEAR TEST DONE. STAFF VERY PROFESSIONAL. JEREMY THE NUCLEAR TECH WAS THE BEST. HE WAS VERY PROFESSIONAL, VERY CARING EXPLAINED STEP BY STEP OF THE WHOLE PROCESS, HOW I WAS GONNA FEEL ETC. I HIGHLY RECOMMEND THEM.
The surgeon was excellent, but the support staff didn’t take their jobs seriously and made a lot of absent-minded mistakes. The worst thing I saw was a nurse who accidentally bumped a the chest of a patient who just had open heart surgery …
My 30 year old son was brought via ambulance because of chest pain. One of the staff members yelled at the EMS because they were full and she hadn’t called ahead. Hearing this did not help my son. Staff seemed as if they were forcing …
Mom went in for chest pain, she has been waiting 27 hrs for them to do a nuclear test. Nurse won’t come in and tell her when it will be or what. Well guess what? you cant have food or WATER before the test. So, make sure to eat and drink before going to the Heart Hospital.
Terrible experience for my mom 88 years old, waited 9 hours to get admitted to Lovelace Hospital from the Heart Hospitsl of NM ER. No one ever came in to ask if she was hungry thristy, or if she needed to be changed. I had to ask. The sub- …
Could not believe what I saw and heard, one of the employees in the nuclear dept was doing an IV because she was still drunk from the previous night! I will report this to my insurance carrier, I was horrified about my care…
BE WARNED. This hospital will tell you they are in your network to get your business. What they won’t tell you is their attending doctors are all “sub contractors” who are using an out of state, out of network billing firm. You will …
Incompetent nursing staff. I had to seek out the overnight nurses 5 times for help and interrupt their personal conversations while alarms were ringing at the monitor stations for my relative. One nurse did her rounds with a cough and …
Cannot get the Dr to respond to my questions concerning my problem. Completely ignore my questions. Seems to not care about meeting my needs as far as my care. I would not recommend using this facility. Questions to him via the patient portal do not work.
Horrible experience for my father and our family the nurse did not know the pills she was giving him she said she was a half hour late she would not give us a list of the pills after we asked for it as soon as he took those pills he was on …
I’m a retired nurse, so I recognize levels of care. I was absolutely amazed at ALL the staff. Professional and skilled is inadequate praise. Their level of CARING is amazing. I remained with my sister throughout her 36 hour stay, after …
I went there after Dr office called because they were afraid I had a tear or rupture of aorta and left with the staff releasing me with 188 BP which could have ruptured the aorta…. So instead of going to get answers per request of my …
Incompetent………. rude………. horrible bed side manner………. there is just to many ways to describe the unreal care that my dad received. I’m disgusted that this is our heart hospital. I’m saddened that we are allowing …
I have been waiting for 3 working days to have a scheduler call me to set up a surgery time. My doctor has tried to get a hold of them, I’ve tried and nothing. This is so frustrating and unprofessional. I called the scheduler directly but …
This place was awful. Surgeon on call was pushy about doing surgery and wouldn’t consider other options. Then the ass hole had a hissy fit because his instruments weren’t a certain way. …
My grandmother was admitted by ambulance. When my mother called the hospital the administration told her that my grandmother wasn’t there at hospital but she was actually physically there in the emergency department in a bed! Two days …
This hospital is absolutely terrible! Would not let us stay with patient even though she could pass at any time. My grandma passed away in this hospital alone. ALONE. Nobody should have to die this way, especially if they have the family …
Had a massive heart attack, June 6, They brought me back to Life ! The best place to be. Best Hospital in ABQ ! THANK YOU ALL FOR MY LIFE, John Grabowski
My experience? My husband has been in an ER bed for 24 hours now. No beds in the hospital? Are you kidding me? He’s also NOT seen a cardiologist since he checked in 24 hrs. ago! …
The worst experience I have ever had. I waited 8 hours in ER tethered in the ER on a horrible bed. Tethered to equipment that malfunctioned. No call button. Staff rude and ignored me the whole time. Tech unable to draw blood had to find …
The staff was wonderful. Everyone – doctors, nurses, techs, even the food service personnel – was incredibly caring. They took very good care of my family member after her heart attack.
The staff was excellent! I was made to feel quite comfortable for my Left and Right Heart Cath. Dr. Raymond Yau very knowledgeable, and engaging. Dr. Mel Peralta no words:). I highly recommend NMHI and NMHH!
I have been a patient of NMHI for 4 years now, and whether I need cardiacs attention or my routine 6 weeks PT/INR blood works, I have always received the best service ever.
Excellent care, knowledgeable staff. My mom has been treated in several different heart facilities on the East Coast including Miami which was excellent but the NMHI is the best facility in which she has received care.
I have SVT ablation done april 5th 2021 and after i woke up i feel the pain doing my stiches and i keep saying i was on pain i keep moving cos i cant handle the pain and the anesteshologist said i need to stop moving and i said i can feel …
I had a heart attack at the age of 79. It was diagnosed and had bypass surgery (quintuple) the next day. The surgery was 4 hrs .The treatment and care was outstanding at the Heart Hospital. They had me up and walking the day after surgery. …
Arrogant, obnoxious, poorly prepared ESPECIALLY Karen Sopko, M.D. and her entire staff. An embarrassment, really, confusing self-importance and condescension with good quality medical care. For the most part, unsafe at any speed. Takes …
My mom is a high risk heart patient. Took mom in to ER Monday. Not busy, thank goodness. Tests came back good, but wanted a stress test done. Doctor admitted mom. No rooms available, stayed in ER. She had no lunch Monday & no dinner, …
I wwnt in was told my cost for my doctor visit and paid it.Then. I was informed the doctor couldnt see me because i had an outstanding bill.i told her the alovelace office was working on getting me covered for that.She told me if i didnt …
My husband (who has demintia) had a 9:30 AM appointment today Nov. 7
I had to go through a LOT to get him there. WE got there and the girl said our appointment had been moved.. She said the called and left a message, but I DID …
First time with Dr. Bestawros. World Class experience. Answered all questions, caring, and seems to know the difference between a heart and a rectum so that’s a plus! Good Doctor working within a great system of employees and organization HIGHLY recommend them!
Deeply disappointed! Sloppy job from the beginning. A secretary at registry put a wrong birthday (mixed the years 1962 and 1926), the doctor didn’t bother himself to ask pt even to rate a pain, didn’t explain EKG (commented “OK”), the basic …
At 9:00 am on 9-4-19, My Doctor faxed to NMHI the request for a Z01.818 Encounter for other preprocedural examination – EKG. I called NMHI at 2:30 in the afternoon asking to schedule the appointment for the EKG. They claimed they had not …
Sad to think the providers here honestly don’t care. Or listen to what you have to honestly say. It’s annoying as can be when you request a test, or exam and the paper gets lost. And then you have to spend about 3 hours waiting for them to …
Everyone that helped me while I was there were so friendly and caring. I appreciated how well they took care of me and explained everything to me very clearly. You all are the best, thank you!!
I got a phone call to make my annual appt. at Nm heart institute 7 days ago, I have called many times every day since excluding sat &sun I usually have 20 callers ahead of me. I hope their doctors are better than their phone service.
Dr. Henao and Dr. Bestawros are responsible for my being alive to write these notes. Henao removed two anuirisms in my legs and provides stints, and fixed the blockage in my carotid artery ( not at the same time, thank you). Bestawros put …
The doctors were very thorough, the only problem was that we waited 45 minutes to be seen by the first doctor, no one ever came in to check on my mother or to explain why the doctor was running late.
Went in this morning to see Dr Rai, follow up for a stroke I had. Tried several times to ask about the side effects of Lipitor. Told her I’m not refusing to take it but I wanted to be sure it was safe for me, with my other medical …
started trying to reach the cardiology dept about my patient at about 10 am- someone named” Nancy” is said to have called back but we received no message – when I called back I was put on hold by George and got disconnected just before 5 …
Went to the ER @ for an X-RAY of my ankle, and found it was broken from a fall after syncope episode. The ER doctor was not comfortable releasing me due to several other concerns. This was my second stay at the Heart Hospital; both times …
Appointment check-in was efficient and prompt. Dr Rai offered professional guidance in a frank and direct manner. She answered my questions honestly to my satisfaction.
Lots of problems with preparation details prior to surgical procedure, Failures to send authorization to Tricore Lab for Covid testing, also operators at lovelace giving me wrong addresses and tel. numbers for places I was supposed to go. …
The staff at New Mexico Heart Institute are very well educated in there field of training and well expericed. The staff are very courteous to the patients and listens to their medical concerns. I highly reccomend New Mexico Heart institute.
The wait time to get medical tests such as heart echograms or stress tests can take several months. That has been my experience. Even the VA acts faster than this. Maybe they have a shortage of trained specialists but the wait time for …
I went for an appt, and yes it was long over due for me to get a ct scan for my chest
But the experience was intense yes my dr was concerned extremely but a lil to …
Made an appointment for a heart scan even though my insurance didn’t cover it. They wanted my insurance information even though I was paying out of pocket. Got the scan three weeks ago and still no results. The process has multiple problems …
Only problem that I had was my appointment was rescheduled twice. My husband drives me and he had taken days off on those appointments. He lost two vacation days due to that!
NM Heart is a terrific place to get care. They are all very compassionate and caring providers. I would highly recommend any one of them. A great group of providers!
Great staff and very organized. I had a recent follow up visit with Diana Kaufman and she was awesome. Absolutely sweet and down to earth. It really helps when your provider makes you feel like a friend and what you have to say is …
I was told nothing was wrong with my heart AFTER I was diagnosed with Congestive Heart Failure by a Lovelace physician. Ignored my low oxygen count explaining it was not his area. …
When they replaced my pacemaker never came by to release me it was a factory line one right after the other still has not filled my prescription but send bills they have that down he talk to me would be nice
How do you go to a heart hospital for heart issues and they have no heart monitors?? Then leave patients in hall ways. It is like going to Taco Bell and they tell you they are out of tacos. It is crazy! What a waste of time and money.
The staff at the front desk are rude! It’s as though they don’t want to be there! They always talk down to you, like you are annoying them and bothering them. The doctors are great and very caring and understanding! Love Dr Peralta!
When I first moved back to Abq, a friend was treated at the NMHI with, I think, quadruple bypass. I was so impressed with the level of care I observed, I decided I would become a patient for my A-fib. My care over the past six years has …
Dr. And staff were great. Problem is billing. My Dr. who was associated with Prebyterian quit his practice, and prior to me see that Dr. a Dr at the Health Hospital was recommended to me. I checked with my insurance and the Dr was listed as …
BEWARE! Lovelace bought the clinic in October 2020. I had an appointment in January, and was told it would be a video visit and someone would call me ahead of time to get it set up. No one ever did. After several attempts to call (and …
Beware! Double billing and nothing I can do about it. As of 10/1/20, the doctors’ offices are considered a hospital department. That way, you can be billed for the visit to the doctor AND a hospital clinic visit, as well. …
Docs and support staff are great. Get rid of Lovelace and return it to the old New Mexico Heart Institute and I’d give it five stars. Really like the way Lovelace has turned elevator doors into Lovelace billboards . . . not!!
Let me say I am very hard of hearing, and the mask don’t help, what I thought I heard wasn’t.
I have usually nothing but good to say about my Dr. She worked hard to get me …
Been waiting 6 months to be seen after tests I had done. Trying to figure out what is wrong with my heart when I’m in my 20s and have been to the er 3 times and my blood pressure is past stage 2 hypetension for no reason. Perfectly healthy …
Thanks to the excellent care over many years by my cardiologist, Dr. Mridula Rai, my heart surgeon, Dr. Fenton McCarthy, and my electrophysiologist, Dr. Yaw A. Adjei-Poku and their staffs, my life on this earth has been extended for which …
It was my first time there in March 4th my experience was not great!! The nurse was rude abs once the doctor came in it was a rush, rush, he was already walking out the door and I asked him about my ekg done by nurse, and responded oh, it was good! Walk out the door. I’m switching
Lisa, CRAT, Device Technician, has checked my pacemaker recently and once again, rendered excellent service! Answering all of my questions, some even before I ask! 🙂 Anyone having a pacemaker, I would definitely recommend Heart Hospital and seeing Lisa.
No complaints what so ever. I have always been treated with the upmost respect. From the doctors, nurses, food services, and I must include cleaning services. Highly recommend to anyone else who may have to go there. Thank you for your help and support. Bernadette
I can’t speak for everyone there, only who I dealt with and my experience. I felt very dismissed and disheartened after my visit. I was referred here as an emergency because since July, I can’t have my right leg below my heart for more than …
We had a wonderful experience here. Check in was simple, the place is very clean, the staff was very friendly. Came here for a second opinion after my father was told he needed his leg amputated. Dr. Henao was wonderful. He is so talented …
During my two visits to The Heart Hospital of NM, I have received fast and high quality treatments for the medical issue involved and have discussed the results with patients similar condition at national meetings. This confirmed for me that the treatment was among the best in the country.
Doctors and staff are great. Lovelace is terrible. The new Facility Fee is is a HIDDEN FEE. It can be $200 to $400 in addition to regular costs according to the reception clerk. Reception clerks cannot tell you what the actual fee will be. It may not be paid by insurance. My insurance did not pay it.
To start, this is only the second negative review I have ever written in my life. Additionally, while my experiences with the call center, med techs and nursing staff were positive, I cannot state more adamantly how horrible my experience …
It has generally been good. They have a lot of capability. Communication with them is a little difficult and they are not always honest. It is the only medical institution that I have ever dealt with that filed false and incomplete reports on my medical treatment. But I still recommend them.
Wonderful MedicalCenter, if anyone is looking for a great Orthopedic Dr.-surgeon it’s Dr. Gilligan, great staff also and his Medical Asst. and all the Medical staff in his office. We give them way above a 10 star rating.
The pre registration prior to the visit, by phone, made it easy to get to the appointment and have minimal paperwork to complete. The front desk receptionist was friendly, the tech was efficient and friendly as well. I got my results within 24 hours.
I have been quite pleased with the care I get from the Heart Hospital, but their process for reauthorizing prescriptions stinks. Numerous times I have requested that my pharmacy request a refill authorization, and I get a note on MyChart …
Wait time for an appointment is way too long, doctor overbooked and PA cancels appointments without notification. Over 3 months for a follow up appointment after surgery and that was seeing a different doctor. Guess they don’t care about …
The staff was awesome. Not once did I feel ashamed that my stay/health was my fault. They were attentive and polite and forthcoming about my health status.
Almost everyone whom I dealt with for my first appointment was lovely, including the doctor! I have complete confidence that he will fix my issues once we are able to get the tests he wants done. The tests were not scheduled until …
My doctor is very good and thorough. The administrative staff is terrible.I have had problems with scheduling the correct type of appointments and in the correct order. For instance, they scheduled a test results review appointment before …
I went in for what I thought was a heart attack or stroke, spent 5 days in the hospital without an official diagnosis and left with more pain due to a hematoma caused by an angiogram that was not monitored after the procedure. I love my …
Dr Poku and staff are great!! The waiting time is minimal before being taken in to the consultation room. The ekg is done promptly and shortly after that the doctor is in the room. Everything is discussed and I am on my way home.
Unfortunately I’m having a very bad experience at this time, not able to reach my doctor and not able to get my pacer results. On April 1 I was told that I’ve been in atrial flutter for the last 7 months yet I cannot get an appointment to …
Had a very nice, informative visit with Dr Puko. Since we were having problems getting the sleep study process started he said he would step in and make sure we were contacted. I did have a problem with the length of time we had to wait …
From the minute we walked in to the time we left all the staff, Drs, and Nurses we’re helpful caring and all around amazing. Thank you all for taking care of your patients with good hearts and smiling faces even though you guys have so much going on. My brother was treated with care. Thank you all!
A lady by the name of Virginia was EXTREMELY HELPFUL to my mother! I feel Virginia is an Angel sent to me to help me with my mother. I want to thank her very much!!!
My last visit I was seen by Dr, Peralta that took Dr. Sepkos place for that day. He was excellent. He took time to read my charts and confer with the person taking notes for the and then adviced ne.
I had occasion to require surgery for multiple blockages in my heart. I was transferred to Lovelace Heart Hospital from Santa Fe where Dr. Daniel Maoz-Metzel, performed a quadruple bypass (CABG). Dr. Maoz-Metzl was very thorough in …
The nurse on duty(the one with the big, fake eyelashes) treated my elderly mother rudely. I had to ask her to wear gloves!! She was very condescending! My mom had to beg for water and She asked for an extra pillow and never received it. The …
I have had wonderful care at the Heart Hospital from Dr. Mazer and his staff. Every procedure is explained carefully and I feel well informed. Deana, his staff researcher, is terrific and answers my many questions too. …
Just had a recent heart surgery performed at the Heart Hospital of NM. I felt that I was is in Very capable and caring hands. This was my second major procedure at this facility. There were no complications and the follow up by each Doctor involved has been thorough and comforting. Thank you All for the good care.
I went through four heart operations to get the pacemaker in the best position and was complete satisfied with all the nurses, techs, and doctors. They made me feel like they cared about me and wanted to help me the past way they could. I would highly recommend the heart hospital to anyone needing care for their heart.
From the lady who checked me in to the staff who took my tests, I would like to give a big thank you! They were all very helpful, kind, informative and made me feel special. I recommend them highly.
I was in the hospital for 4 days. I couldn’t get a bed bath even after several requests on consecutive days. I never did get a bath. I came home and finally took a shower, which I fell at the end of …
My mother was taken cared off well. All options was clearly explained, recerrals, symptoms taken cared of, medications adjusted well. I will recommend Lovelace Heart specialists!!!!
I want to say that the Heart Hospital is a wonderful place it helped my husband get better the nurses and the doctors are just outstanding there and explain and care and I think if anybody has any heart problems that’s like the best place to be I want to say thank you to all the doctors and the nurses there for being so wonderful.
I was sent to the ER at the Heart Hospital from another hospital. My care was impeccable. Had to have a veinous intervention using angioplasty in the arteries of my left leg. Thank you Dr. Proffitt! At a minimum, you saved my lower leg.
I am very pleased to be a patient at Heart Institute and Heart Hospital if needed. My Doctor is Dr. Peralta and he has been most caring and very thorough.
Diana D. McMahan
Been going to the Heart Hospital & Heart Institute for my heart issues since 2008. They are the best. Great doctors and nurses and most up to date care in Albuquerque!
The Heart Institute is professional in every sense of the word. Five star. I wish I could give more.
The main Lovelace hospital is zero. I would like to bestow upon them a minus five. The doc who cared for lied about tests performed and medications rendered. I was there 6/29.
My mother went in for a minimally invasive procedure. The surgeon was great and answered all our questions. Pre-op nurses provided excellent care. However, upon moving my mother upstairs to a room overnight for observation proved to be the …
I have recently had my appointment canceled FOUR times, and every time I have to wait for weeks for the new appointment, then they call again to reschedule. It has become a bad risky joke for me, but they don’t seem to care at all. WHAT A SHAME!
I went for a scheduled follow-up visit with my cardiologist, Dr. Stacey Clegg. She was very attentive and thorough. All went well from check-in to completion of this appointment.
I went to the heart hospital ER as soon as I tested positive for covid. I requested a prescription for Ivermectin or fluvoxin which have been shown to be effective early treatments for covid. I was told they were NOT ALLOWED to prescribe these. As a result I developed all the bad results of this disease.
Annual checkup with the outstanding Dr. Bieniarz. Allstaff were professional, personable and knowledgeable. Visits now take a fraction of the time since 2010.
Went to Heart institute for yearly checkup. These guys are a well oiled machine! In n out with no problems and Stormy – (Medical assistant to Dr Poku) was very efficient and pleasant with procedures. ⭐️⭐️⭐️⭐️
There’s not enough words to say how horrible this place is. I had a relative come here for a heart surgery and everyone here treated him terribly, we had a nurse come in to give him his medication and she doubled it so he can stay asleep …
While a great supporter of Loveless Hospital, I was deeply disappointed with my visit to the Loveless Heart Institute. I found Dr.Stacey Clegg’s interaction with me to be listless and uncaring. After asking her twice of the issue my …
Visit was okay. However the prescription directions were wrong and the pharmacy and I both left messages for them to contact the pharmacy to correct it. It’s been 4 days and still not corrected. Pretty bad when it’s blood pressure medicine. …
I feel like I’m being required to attend too many appointments just to have my annual prescription renewed, 3 in 3 months. Past years it was a simple one visit and done.
Established patient. Had 2 appointments canceled with Dr. Bieniarz and finally got in. Mother with pacemaker and congestive heart failure, now Lovelace is no longer taking Medicare United Healthcare! Have to start all over getting new doctor. Lovelace, you greedy hospital!
Unable to get appointments in a timely manner. Tried to get into primary cardiologist and be told there is a months long waits, I wanted to discuss medication options prior to seeing an electrophysiologist. Didn’t happen
Long wait for a heart patient who’s on blood thinners. 1 hour to triage. Then back out. About 2 hours to be called back for as 5 min chat to go back out to waiting room. 30- 45 for extra tech to come for x-ray back in ten then 1-2 hours for report. Cafe closes at 130pm fyi
If I could go back a few weeks I would of took. My father to different hospital or at very least have had my father choose a different surgeon DR.****** gave us a 98% chance that everything was going to b fine and that myfather would be in …
My mom was rushed to the Lovelace ER on golf course and Ellison Thursday morning. They were so busy and they took such excellent care of her she had to stay in the ER for two days till her bed was ready at the Lovelace heart hospital …
The absolute best in the southwest.
The Doctors and staff here are “ up to date” in treatment and procedures and you can trust your life with the heart hospital. I personally have been going here …
I recently had a loop recorder implanted and was a bit anxious about all of it. The team of nurses, the PA Brad and the rep from the device company all put my mind at ease. All in all, over time the staff I’ve encountered at the Heart Hospital have always been professional and welcoming. I highly recommend this facility.
I had a procedure done at the NM Heart Institute with Dr. Bestarous. Everyone that I had on my team was absolutely amazing! They were all very informative and answered all of my questions and concerns both before and after surgery. I …
I was admitted to the Heart Hospital of N.M. with Stage D heart failure after a two week stay in the ICU of another hospital and was discharged from the cardiac ICU three weeks later following multiple catheterizations, ablation therapy and …
(Translated by Google) It has been a blessing for me to be able to treat myself in this hospital whenever I have attended, they have treated me very well with the highest quality treatment, Dr. Nair and bywer are excellent. I thank you very …
Everyone is amazing, knowledgeable, courteous. They took care of me and have helped me with my medical needs. The Drs are amazing, and they will answer your questions clearly and in a way that you know exactly what you need to know about your condition.
I am not always getting responses from the professional staff.
I have been to several hospitals in Albuquerque but the heart hospital experience was by far the best experience I’ve had. The emergency room staff was the best
My mother had surgery this past Thursday. Was in ICU until today. I am a nurse and her daughter..
I was there all day till visiting hours were over.. …
I have been going to the Heart Hospital and Institute for seven years. It has been a good experience. The staff very helpful and caring.
Keep good tabs on your care. Good follow up.
Dr. Peralta is terrific! He is personable, engaging and never rushes through an appointment. He takes the time to really look into all aspects of my heart health. Mike
Absolutely love the doctors here!!! Doctor Sopko is amazing and takes her time
Accurate and helpful staff
Breaking bad
Say Thank You. Try it.
Greatest people to be with
Fabulous service!
Straigth Forward
Best Care in NM
Bad place
Always such awesome staff.
This hospital is garbage
Professional staff!
Friendly personnel, clean facility.
Great 👍 …
Staff is friendly, and helpful.
Excellent Health Care.
Excelant!! Dr Sean Mazer, the BEST you can find.
Best care, good docs and caring staff
Excellent care!
Staff was very caring and polite.
Excellent care! Dr. Brandon Cavanaugh is the best!
horrid place. don’t go there!
Great care from all personnel!
my cardiovascular team is outstanding.
Professional and wonderful doctors and nurses!!!
Doctors and staff great
This the only hospital for my broken heart. LOL
Horrible. Do not go here if you care about your loved one.
As always you are treated like you are the only patient they have.
Really didn’t want to even give them one star they suck so bad they should be closed down.
I DIED ALONE because of the antiquated visitation policy of NM Heart. At 6pm, my 2 daughters and granddaughter were saying goodbye when a rude nurse asked if crowd control was needed to the nurse in my room. They were told visiting hours …
I felt discriminated. I wait 2 hrs. And counting. Lot of people already went in and out. America.
They saved my life!
Called twice to see if my dad was admitted and was told that he wasn’t both times, but he actually was.
Fantastic Doctors and nurses they are polite and respectful to all there patients.
Attended to my needs right away
I’m writing the CEO and CNO a detailed letter of our experience with a few of the nurses there.
Great service. I have the utmost confidence in the staff here.
Extremely competent caring staff that has given me outstanding service
EVERYONE WAS SO NICE AND VERY GOOD TOOK REAL GOOD CARE OF ME ON MY STAY WIYHTHEM
I HAD A NUCLEAR TEST DONE. STAFF VERY PROFESSIONAL. JEREMY THE NUCLEAR TECH WAS THE BEST. HE WAS VERY PROFESSIONAL, VERY CARING EXPLAINED STEP BY STEP OF THE WHOLE PROCESS, HOW I WAS GONNA FEEL ETC. I HIGHLY RECOMMEND THEM.
Always superior medical care
It was okay. I had a few questions about procedure disappointed there was no follow up
GREAT facility great Dr’s
Routine pacemaker check performed.
Dr. Bujoi is the best! I love her caring attitude! If you need a cardiologist, ask for her!
The surgeon was excellent, but the support staff didn’t take their jobs seriously and made a lot of absent-minded mistakes. The worst thing I saw was a nurse who accidentally bumped a the chest of a patient who just had open heart surgery …
Primary care there is a joke, don’t waste your time find a new doctor. Just read the reviews
My 30 year old son was brought via ambulance because of chest pain. One of the staff members yelled at the EMS because they were full and she hadn’t called ahead. Hearing this did not help my son. Staff seemed as if they were forcing …
Doctors, RNP and staff are great.
Doctor’s and medical staff are very caring to the patients and families.
Mom went in for chest pain, she has been waiting 27 hrs for them to do a nuclear test. Nurse won’t come in and tell her when it will be or what. Well guess what? you cant have food or WATER before the test. So, make sure to eat and drink before going to the Heart Hospital.
Terrible experience for my mom 88 years old, waited 9 hours to get admitted to Lovelace Hospital from the Heart Hospitsl of NM ER. No one ever came in to ask if she was hungry thristy, or if she needed to be changed. I had to ask. The sub- …
Could not believe what I saw and heard, one of the employees in the nuclear dept was doing an IV because she was still drunk from the previous night! I will report this to my insurance carrier, I was horrified about my care…
BE WARNED. This hospital will tell you they are in your network to get your business. What they won’t tell you is their attending doctors are all “sub contractors” who are using an out of state, out of network billing firm. You will …
Dr Rai is awesome!!
Dr Kunz and Dr Richardson are awesome heart surgeons. I feel really safe with them.
Always fast, helpful and efficient.
Incompetent nursing staff. I had to seek out the overnight nurses 5 times for help and interrupt their personal conversations while alarms were ringing at the monitor stations for my relative. One nurse did her rounds with a cough and …
I had a wonderful experience. They took really good care of my brother and made us both feel secure with the care they provided. Great place!!!
Cannot get the Dr to respond to my questions concerning my problem. Completely ignore my questions. Seems to not care about meeting my needs as far as my care. I would not recommend using this facility. Questions to him via the patient portal do not work.
I had a Stent placed in my heart about 3 yrs ago, the Nursing Staff and Drs were excellent.
Good care
My only issue would be the food, but that wasn’t why I was there. No complaints about the staff or the facility. First rate.
Horrible experience for my father and our family the nurse did not know the pills she was giving him she said she was a half hour late she would not give us a list of the pills after we asked for it as soon as he took those pills he was on …
I’m a retired nurse, so I recognize levels of care. I was absolutely amazed at ALL the staff. Professional and skilled is inadequate praise. Their level of CARING is amazing. I remained with my sister throughout her 36 hour stay, after …
Great work and willingness to help and solve the issue. 4 stars because I was asked to reschedule twice by the doctor which put me back a month.
Lovelace Medical Center is a wonderful place. It has the best doctors and staff
I went there after Dr office called because they were afraid I had a tear or rupture of aorta and left with the staff releasing me with 188 BP which could have ruptured the aorta…. So instead of going to get answers per request of my …
Top Notch care. Excellent Drs. & staff. Quick and efficient.
Dr Shenoy is a fabulous doctor
Nothing but great things to say about NMHI. If not for their doctors, nurses, and techs I would probably not be here today.
Very efficient, kept me aware of what they were doing throughout the procedure.
Incompetent………. rude………. horrible bed side manner………. there is just to many ways to describe the unreal care that my dad received. I’m disgusted that this is our heart hospital. I’m saddened that we are allowing …
I have been waiting for 3 working days to have a scheduler call me to set up a surgery time. My doctor has tried to get a hold of them, I’ve tried and nothing. This is so frustrating and unprofessional. I called the scheduler directly but …
This was a class act from start to finish. Everyone at the Heart Hospital was professional in every way.
The medical staff are the tops! Everyone were quite accommodating and professional.
This place was awful. Surgeon on call was pushy about doing surgery and wouldn’t consider other options. Then the ass hole had a hissy fit because his instruments weren’t a certain way. …
Great Drs
Excellent. The nurses and doctors were nice.
Everyone is really helpful & willing to answer any questions. I don’t fear my visits , I enjoy them.
We received the very best care. The staff was professional and competent.
We prefer the Heart Hospital over any other hospital in New Mexico.
Everything went quite well except for the unnecessary delay in checking in.
Waiting rooms are too flipping cold!
They would do well to streamline their method for receiving referrals, which was pretty maddening and took two weeks to get settled.
My grandmother was admitted by ambulance. When my mother called the hospital the administration told her that my grandmother wasn’t there at hospital but she was actually physically there in the emergency department in a bed! Two days …
Every employee at Lovelace and the Heart Institute deserve a raise in there paychecks, outstanding caregivers.
This hospital is absolutely terrible! Would not let us stay with patient even though she could pass at any time. My grandma passed away in this hospital alone. ALONE. Nobody should have to die this way, especially if they have the family …
Had a massive heart attack, June 6, They brought me back to Life ! The best place to be. Best Hospital in ABQ ! THANK YOU ALL FOR MY LIFE, John Grabowski
My experience? My husband has been in an ER bed for 24 hours now. No beds in the hospital? Are you kidding me? He’s also NOT seen a cardiologist since he checked in 24 hrs. ago! …
I was a patient for a heart valve and stents. They are the best.i tell people if you have heart trouble go to the heart hospital. Jk heath
The worst experience I have ever had. I waited 8 hours in ER tethered in the ER on a horrible bed. Tethered to equipment that malfunctioned. No call button. Staff rude and ignored me the whole time. Tech unable to draw blood had to find …
The staff was wonderful. Everyone – doctors, nurses, techs, even the food service personnel – was incredibly caring. They took very good care of my family member after her heart attack.
The staff was excellent! I was made to feel quite comfortable for my Left and Right Heart Cath. Dr. Raymond Yau very knowledgeable, and engaging. Dr. Mel Peralta no words:). I highly recommend NMHI and NMHH!
I have been a patient of NMHI for 4 years now, and whether I need cardiacs attention or my routine 6 weeks PT/INR blood works, I have always received the best service ever.
Easy exam and responsive answers to my questions about my recovery and healing. Happy with my progress.
Excellent care, knowledgeable staff. My mom has been treated in several different heart facilities on the East Coast including Miami which was excellent but the NMHI is the best facility in which she has received care.
Cancel prescription for heart and now no one wants to take responsibility for the mistake while patient is suffering in pain – possibly blood clots
Explained things very well. Monitoring very effective
I have SVT ablation done april 5th 2021 and after i woke up i feel the pain doing my stiches and i keep saying i was on pain i keep moving cos i cant handle the pain and the anesteshologist said i need to stop moving and i said i can feel …
I had a heart attack at the age of 79. It was diagnosed and had bypass surgery (quintuple) the next day. The surgery was 4 hrs .The treatment and care was outstanding at the Heart Hospital. They had me up and walking the day after surgery. …
If you have any heart issues this is the only place to go.
From front desk to exam room, everyone was pleasant, professional and competent. Completely satisfied with Heart Hospital of NM!
Very busy, well run practice. Every employee that interacted with me was pleasant and careing.
Had gone to Lovelace for knee replacement surgery and while on surgical table suffered a heart attack ending me up at NMHI.
Lovelace Heart Hospital and Doctors Rai and Yau likely saved my life by discovering two blockages in my heart and installing stents.
I get charged TWICE for visits. I did not think that this was permitted.
I like my cardiologist, but not the Lovelace system.
Arrogant, obnoxious, poorly prepared ESPECIALLY Karen Sopko, M.D. and her entire staff. An embarrassment, really, confusing self-importance and condescension with good quality medical care. For the most part, unsafe at any speed. Takes …
My mom is a high risk heart patient. Took mom in to ER Monday. Not busy, thank goodness. Tests came back good, but wanted a stress test done. Doctor admitted mom. No rooms available, stayed in ER. She had no lunch Monday & no dinner, …
I wwnt in was told my cost for my doctor visit and paid it.Then. I was informed the doctor couldnt see me because i had an outstanding bill.i told her the alovelace office was working on getting me covered for that.She told me if i didnt …
My husband (who has demintia) had a 9:30 AM appointment today Nov. 7
I had to go through a LOT to get him there. WE got there and the girl said our appointment had been moved.. She said the called and left a message, but I DID …
The staff are courteous and caring and all my questions are always answered
First time with Dr. Bestawros. World Class experience. Answered all questions, caring, and seems to know the difference between a heart and a rectum so that’s a plus! Good Doctor working within a great system of employees and organization HIGHLY recommend them!
Deeply disappointed! Sloppy job from the beginning. A secretary at registry put a wrong birthday (mixed the years 1962 and 1926), the doctor didn’t bother himself to ask pt even to rate a pain, didn’t explain EKG (commented “OK”), the basic …
Please just answer the phone. I need to cancel my appointment!!!!!
At 9:00 am on 9-4-19, My Doctor faxed to NMHI the request for a Z01.818 Encounter for other preprocedural examination – EKG. I called NMHI at 2:30 in the afternoon asking to schedule the appointment for the EKG. They claimed they had not …
Sad to think the providers here honestly don’t care. Or listen to what you have to honestly say. It’s annoying as can be when you request a test, or exam and the paper gets lost. And then you have to spend about 3 hours waiting for them to …
Wonderful doctor and great care!
Great first visit – Efficient sign-in, very pleasant and people comfortable staff, on-time appt, with no waiting, wonderful MD visit with Dr Sopko
Everyone that helped me while I was there were so friendly and caring. I appreciated how well they took care of me and explained everything to me very clearly. You all are the best, thank you!!
Dr brown was excellent, didn’t rush me and listened. Strongly recommend him. Also has a sense of humor.
I got a phone call to make my annual appt. at Nm heart institute 7 days ago, I have called many times every day since excluding sat &sun I usually have 20 callers ahead of me. I hope their doctors are better than their phone service.
Dr. Henao and Dr. Bestawros are responsible for my being alive to write these notes. Henao removed two anuirisms in my legs and provides stints, and fixed the blockage in my carotid artery ( not at the same time, thank you). Bestawros put …
Good experience Dr. Poku was friendly and thorough.
The Heart Hospital of New Mexico has provided excellent care for me for the past four years.
The doctors were very thorough, the only problem was that we waited 45 minutes to be seen by the first doctor, no one ever came in to check on my mother or to explain why the doctor was running late.
Excellent care. Thank you, Tracea, RN, for your help.
Went in this morning to see Dr Rai, follow up for a stroke I had. Tried several times to ask about the side effects of Lipitor. Told her I’m not refusing to take it but I wanted to be sure it was safe for me, with my other medical …
Site does not bring anything up. Says there’s an error. Last two times I can’t view anything.
Everyone was professional and courteous, not a long wait time either.
I have been receiving cardiac care from the New Mexico Heart Institute since it opened.
started trying to reach the cardiology dept about my patient at about 10 am- someone named” Nancy” is said to have called back but we received no message – when I called back I was put on hold by George and got disconnected just before 5 …
The care and facility are excellent. I received great care from the staff. I thank you.
Went to the ER @ for an X-RAY of my ankle, and found it was broken from a fall after syncope episode. The ER doctor was not comfortable releasing me due to several other concerns. This was my second stay at the Heart Hospital; both times …
Everything was good. I appreciate the good care I have received.
Appointment check-in was efficient and prompt. Dr Rai offered professional guidance in a frank and direct manner. She answered my questions honestly to my satisfaction.
Lots of problems with preparation details prior to surgical procedure, Failures to send authorization to Tricore Lab for Covid testing, also operators at lovelace giving me wrong addresses and tel. numbers for places I was supposed to go. …
The staff at New Mexico Heart Institute are very well educated in there field of training and well expericed. The staff are very courteous to the patients and listens to their medical concerns. I highly reccomend New Mexico Heart institute.
The wait time to get medical tests such as heart echograms or stress tests can take several months. That has been my experience. Even the VA acts faster than this. Maybe they have a shortage of trained specialists but the wait time for …
I went for an appt, and yes it was long over due for me to get a ct scan for my chest
But the experience was intense yes my dr was concerned extremely but a lil to …
The staff were all very friendly and helpful. Doctor Sopko was kind and answered all my questions. I felt very comfortable and will return as needed.
The nurses and surgeons at the New Mexico Heart Institue are the best. Both my parents are patients there and have received top notch care.
Made an appointment for a heart scan even though my insurance didn’t cover it. They wanted my insurance information even though I was paying out of pocket. Got the scan three weeks ago and still no results. The process has multiple problems …
Only problem that I had was my appointment was rescheduled twice. My husband drives me and he had taken days off on those appointments. He lost two vacation days due to that!
Courteous and professional health care. I recommend Lovelace Heart Institute
NM Heart is a terrific place to get care. They are all very compassionate and caring providers. I would highly recommend any one of them. A great group of providers!
Great staff and very organized. I had a recent follow up visit with Diana Kaufman and she was awesome. Absolutely sweet and down to earth. It really helps when your provider makes you feel like a friend and what you have to say is …
I am extremely please with the attention and care I have received at this facility.
I was told nothing was wrong with my heart AFTER I was diagnosed with Congestive Heart Failure by a Lovelace physician. Ignored my low oxygen count explaining it was not his area. …
When they replaced my pacemaker never came by to release me it was a factory line one right after the other still has not filled my prescription but send bills they have that down he talk to me would be nice
The doctors, nurses, and staff were all awesome, best experience I have had at a Albuquerque Hospital. Even the food was pretty good.
How do you go to a heart hospital for heart issues and they have no heart monitors?? Then leave patients in hall ways. It is like going to Taco Bell and they tell you they are out of tacos. It is crazy! What a waste of time and money.
I always have had good care at all 3 ! I will continue to use them as needed!
i am very happy to be with the heart hospital please open a warfrin clinic in rio rancho
Best heart place in New Mexico. The staff is the best. Thanks you for everything you do
The staff at the front desk are rude! It’s as though they don’t want to be there! They always talk down to you, like you are annoying them and bothering them. The doctors are great and very caring and understanding! Love Dr Peralta!
When I first moved back to Abq, a friend was treated at the NMHI with, I think, quadruple bypass. I was so impressed with the level of care I observed, I decided I would become a patient for my A-fib. My care over the past six years has …
Dr. And staff were great. Problem is billing. My Dr. who was associated with Prebyterian quit his practice, and prior to me see that Dr. a Dr at the Health Hospital was recommended to me. I checked with my insurance and the Dr was listed as …
BEWARE! Lovelace bought the clinic in October 2020. I had an appointment in January, and was told it would be a video visit and someone would call me ahead of time to get it set up. No one ever did. After several attempts to call (and …
Beware! Double billing and nothing I can do about it. As of 10/1/20, the doctors’ offices are considered a hospital department. That way, you can be billed for the visit to the doctor AND a hospital clinic visit, as well. …
Lovelace Heart Hospital is great very clean, friendly, and they care about there patients .
Everyone was friendly, respectful, and helped us to understand, especially with a lot information about surgery
Docs and support staff are great. Get rid of Lovelace and return it to the old New Mexico Heart Institute and I’d give it five stars. Really like the way Lovelace has turned elevator doors into Lovelace billboards . . . not!!
Let me say I am very hard of hearing, and the mask don’t help, what I thought I heard wasn’t.
I have usually nothing but good to say about my Dr. She worked hard to get me …
Been waiting 6 months to be seen after tests I had done. Trying to figure out what is wrong with my heart when I’m in my 20s and have been to the er 3 times and my blood pressure is past stage 2 hypetension for no reason. Perfectly healthy …
Thanks to the excellent care over many years by my cardiologist, Dr. Mridula Rai, my heart surgeon, Dr. Fenton McCarthy, and my electrophysiologist, Dr. Yaw A. Adjei-Poku and their staffs, my life on this earth has been extended for which …
It was my first time there in March 4th my experience was not great!! The nurse was rude abs once the doctor came in it was a rush, rush, he was already walking out the door and I asked him about my ekg done by nurse, and responded oh, it was good! Walk out the door. I’m switching
Lisa, CRAT, Device Technician, has checked my pacemaker recently and once again, rendered excellent service! Answering all of my questions, some even before I ask! 🙂 Anyone having a pacemaker, I would definitely recommend Heart Hospital and seeing Lisa.
No complaints what so ever. I have always been treated with the upmost respect. From the doctors, nurses, food services, and I must include cleaning services. Highly recommend to anyone else who may have to go there. Thank you for your help and support. Bernadette
I can’t speak for everyone there, only who I dealt with and my experience. I felt very dismissed and disheartened after my visit. I was referred here as an emergency because since July, I can’t have my right leg below my heart for more than …
The diagnostic and remedial services provided by Lovelace doctors, nurse practitioners and support staff is excellent!
We had a wonderful experience here. Check in was simple, the place is very clean, the staff was very friendly. Came here for a second opinion after my father was told he needed his leg amputated. Dr. Henao was wonderful. He is so talented …
During my two visits to The Heart Hospital of NM, I have received fast and high quality treatments for the medical issue involved and have discussed the results with patients similar condition at national meetings. This confirmed for me that the treatment was among the best in the country.
Doctors and staff are great. Lovelace is terrible. The new Facility Fee is is a HIDDEN FEE. It can be $200 to $400 in addition to regular costs according to the reception clerk. Reception clerks cannot tell you what the actual fee will be. It may not be paid by insurance. My insurance did not pay it.
To start, this is only the second negative review I have ever written in my life. Additionally, while my experiences with the call center, med techs and nursing staff were positive, I cannot state more adamantly how horrible my experience …
Great doctors, caring staff. They brought me from 15% EF up to almost normal!
It has generally been good. They have a lot of capability. Communication with them is a little difficult and they are not always honest. It is the only medical institution that I have ever dealt with that filed false and incomplete reports on my medical treatment. But I still recommend them.
Wonderful MedicalCenter, if anyone is looking for a great Orthopedic Dr.-surgeon it’s Dr. Gilligan, great staff also and his Medical Asst. and all the Medical staff in his office. We give them way above a 10 star rating.
The pre registration prior to the visit, by phone, made it easy to get to the appointment and have minimal paperwork to complete. The front desk receptionist was friendly, the tech was efficient and friendly as well. I got my results within 24 hours.
I have been quite pleased with the care I get from the Heart Hospital, but their process for reauthorizing prescriptions stinks. Numerous times I have requested that my pharmacy request a refill authorization, and I get a note on MyChart …
Wait time for an appointment is way too long, doctor overbooked and PA cancels appointments without notification. Over 3 months for a follow up appointment after surgery and that was seeing a different doctor. Guess they don’t care about …
The staff was awesome. Not once did I feel ashamed that my stay/health was my fault. They were attentive and polite and forthcoming about my health status.
Had a EP study on my heart ❤️ at Heart Hospital and everyone was friendly and knew what they were doing grateful to everyone there. Thank you Dr Mazer
Almost everyone whom I dealt with for my first appointment was lovely, including the doctor! I have complete confidence that he will fix my issues once we are able to get the tests he wants done. The tests were not scheduled until …
My doctor is very good and thorough. The administrative staff is terrible.I have had problems with scheduling the correct type of appointments and in the correct order. For instance, they scheduled a test results review appointment before …
I went in for what I thought was a heart attack or stroke, spent 5 days in the hospital without an official diagnosis and left with more pain due to a hematoma caused by an angiogram that was not monitored after the procedure. I love my …
Dr Poku and staff are great!! The waiting time is minimal before being taken in to the consultation room. The ekg is done promptly and shortly after that the doctor is in the room. Everything is discussed and I am on my way home.
Unfortunately I’m having a very bad experience at this time, not able to reach my doctor and not able to get my pacer results. On April 1 I was told that I’ve been in atrial flutter for the last 7 months yet I cannot get an appointment to …
Excellent and efficient service. Detailed info regarding my condition was fully explained. Thanks Heart Hospital!
The doctor was really nice ,and showed great concern about my heart issues, explained everything very well.
Had a very nice, informative visit with Dr Puko. Since we were having problems getting the sleep study process started he said he would step in and make sure we were contacted. I did have a problem with the length of time we had to wait …
From the minute we walked in to the time we left all the staff, Drs, and Nurses we’re helpful caring and all around amazing. Thank you all for taking care of your patients with good hearts and smiling faces even though you guys have so much going on. My brother was treated with care. Thank you all!
I am alive because Dr. Poku made sure I was scheduled for a pacemaker as soon as possible. With little pain, I got a new lease on life.
Lisa in device clinic and all staff are great. Trying to take to anyone by phone was impossible making appointment on Website was impossible
A lady by the name of Virginia was EXTREMELY HELPFUL to my mother! I feel Virginia is an Angel sent to me to help me with my mother. I want to thank her very much!!!
My virtual visit with Dr. Mel Peralta went very well. However, I look forward to face-to-face visits with the doctor in the future.
My last visit I was seen by Dr, Peralta that took Dr. Sepkos place for that day. He was excellent. He took time to read my charts and confer with the person taking notes for the and then adviced ne.
I had occasion to require surgery for multiple blockages in my heart. I was transferred to Lovelace Heart Hospital from Santa Fe where Dr. Daniel Maoz-Metzel, performed a quadruple bypass (CABG). Dr. Maoz-Metzl was very thorough in …
My experience getting a pacemaker was great. Better than going to the dentist.
Great Staff!
The nurse on duty(the one with the big, fake eyelashes) treated my elderly mother rudely. I had to ask her to wear gloves!! She was very condescending! My mom had to beg for water and She asked for an extra pillow and never received it. The …
I have had wonderful care at the Heart Hospital from Dr. Mazer and his staff. Every procedure is explained carefully and I feel well informed. Deana, his staff researcher, is terrific and answers my many questions too. …
Just had a recent heart surgery performed at the Heart Hospital of NM. I felt that I was is in Very capable and caring hands. This was my second major procedure at this facility. There were no complications and the follow up by each Doctor involved has been thorough and comforting. Thank you All for the good care.
I went through four heart operations to get the pacemaker in the best position and was complete satisfied with all the nurses, techs, and doctors. They made me feel like they cared about me and wanted to help me the past way they could. I would highly recommend the heart hospital to anyone needing care for their heart.
Have had several procedures there: ablation, cardiofversions. Staff and facility are first rate, best of all hospitals in town.
New Mexico heart hospital has been taking good care of me for over a year now since I got my pacemaker from them.
Competent care is my personal experience,something that is new
to me in my 84 years of existance.
Met timing of scheduled appointment. The nurse who verified my ICD was very professional.
Love my provider and his staff. Wait times and scheduling could be better. Medical care is top notch.
From the lady who checked me in to the staff who took my tests, I would like to give a big thank you! They were all very helpful, kind, informative and made me feel special. I recommend them highly.
I was in the hospital for 4 days. I couldn’t get a bed bath even after several requests on consecutive days. I never did get a bath. I came home and finally took a shower, which I fell at the end of …
My mother was taken cared off well. All options was clearly explained, recerrals, symptoms taken cared of, medications adjusted well. I will recommend Lovelace Heart specialists!!!!
I want to say that the Heart Hospital is a wonderful place it helped my husband get better the nurses and the doctors are just outstanding there and explain and care and I think if anybody has any heart problems that’s like the best place to be I want to say thank you to all the doctors and the nurses there for being so wonderful.
Always have had good experiences with Heart Hospital. Dr. Hoskins saved my life and has always been kind and helpful.
I was sent to the ER at the Heart Hospital from another hospital. My care was impeccable. Had to have a veinous intervention using angioplasty in the arteries of my left leg. Thank you Dr. Proffitt! At a minimum, you saved my lower leg.
I am very pleased to be a patient at Heart Institute and Heart Hospital if needed. My Doctor is Dr. Peralta and he has been most caring and very thorough.
Diana D. McMahan
Been going to the Heart Hospital & Heart Institute for my heart issues since 2008. They are the best. Great doctors and nurses and most up to date care in Albuquerque!
The Heart Institute is professional in every sense of the word. Five star. I wish I could give more.
The main Lovelace hospital is zero. I would like to bestow upon them a minus five. The doc who cared for lied about tests performed and medications rendered. I was there 6/29.
My mother went in for a minimally invasive procedure. The surgeon was great and answered all our questions. Pre-op nurses provided excellent care. However, upon moving my mother upstairs to a room overnight for observation proved to be the …
Check in was a breeze with Cesar at the front desk…very personable and knowledgeable. As always, Dr. Peralta is thorough with answers. Thank you!
I have recently had my appointment canceled FOUR times, and every time I have to wait for weeks for the new appointment, then they call again to reschedule. It has become a bad risky joke for me, but they don’t seem to care at all. WHAT A SHAME!
I went for a scheduled follow-up visit with my cardiologist, Dr. Stacey Clegg. She was very attentive and thorough. All went well from check-in to completion of this appointment.
I went to the heart hospital ER as soon as I tested positive for covid. I requested a prescription for Ivermectin or fluvoxin which have been shown to be effective early treatments for covid. I was told they were NOT ALLOWED to prescribe these. As a result I developed all the bad results of this disease.
Annual checkup with the outstanding Dr. Bieniarz. Allstaff were professional, personable and knowledgeable. Visits now take a fraction of the time since 2010.
Went to Heart institute for yearly checkup. These guys are a well oiled machine! In n out with no problems and Stormy – (Medical assistant to Dr Poku) was very efficient and pleasant with procedures. ⭐️⭐️⭐️⭐️
There’s not enough words to say how horrible this place is. I had a relative come here for a heart surgery and everyone here treated him terribly, we had a nurse come in to give him his medication and she doubled it so he can stay asleep …
Every one there was nice. They were all professional. The doctor took time to explain the details of my visit. All in all it was a great appointment.
While a great supporter of Loveless Hospital, I was deeply disappointed with my visit to the Loveless Heart Institute. I found Dr.Stacey Clegg’s interaction with me to be listless and uncaring. After asking her twice of the issue my …
Visit was okay. However the prescription directions were wrong and the pharmacy and I both left messages for them to contact the pharmacy to correct it. It’s been 4 days and still not corrected. Pretty bad when it’s blood pressure medicine. …
I feel like I’m being required to attend too many appointments just to have my annual prescription renewed, 3 in 3 months. Past years it was a simple one visit and done.
Established patient. Had 2 appointments canceled with Dr. Bieniarz and finally got in. Mother with pacemaker and congestive heart failure, now Lovelace is no longer taking Medicare United Healthcare! Have to start all over getting new doctor. Lovelace, you greedy hospital!
Unable to get appointments in a timely manner. Tried to get into primary cardiologist and be told there is a months long waits, I wanted to discuss medication options prior to seeing an electrophysiologist. Didn’t happen
Long wait for a heart patient who’s on blood thinners. 1 hour to triage. Then back out. About 2 hours to be called back for as 5 min chat to go back out to waiting room. 30- 45 for extra tech to come for x-ray back in ten then 1-2 hours for report. Cafe closes at 130pm fyi
If I could go back a few weeks I would of took. My father to different hospital or at very least have had my father choose a different surgeon DR.****** gave us a 98% chance that everything was going to b fine and that myfather would be in …
My mom was rushed to the Lovelace ER on golf course and Ellison Thursday morning. They were so busy and they took such excellent care of her she had to stay in the ER for two days till her bed was ready at the Lovelace heart hospital …
The absolute best in the southwest.
The Doctors and staff here are “ up to date” in treatment and procedures and you can trust your life with the heart hospital. I personally have been going here …
I recently had a loop recorder implanted and was a bit anxious about all of it. The team of nurses, the PA Brad and the rep from the device company all put my mind at ease. All in all, over time the staff I’ve encountered at the Heart Hospital have always been professional and welcoming. I highly recommend this facility.
I had a procedure done at the NM Heart Institute with Dr. Bestarous. Everyone that I had on my team was absolutely amazing! They were all very informative and answered all of my questions and concerns both before and after surgery. I …
I was admitted to the Heart Hospital of N.M. with Stage D heart failure after a two week stay in the ICU of another hospital and was discharged from the cardiac ICU three weeks later following multiple catheterizations, ablation therapy and …