Financial service, New Mexico Educational Assistance Foundation
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These guys call my workplace asking for someone once a week, never say who they are or introduce themselves. One thing I can say, they will never get their money from this individual!
Sent a massive payment to pay off student loans. They accepted all but $20 of it, and then tacked on daily compound interest, collection fees, etc etc. SCAMMERS.
Mobile site not user friendly. Cannot log into account. I click make a payment, it gives me payment options and that I need to log into accout access. I cannot for some reason, even tried to go through manage my account and still cant get to account access. Very frustrating.
Honestly the worst place to have a loan at. They can’t answer questions about the forms they use and they don’t work with you on repayment or explaining what can be done to accommodate job loss or reduced income.
Horrible to deal with never take a loan from them. They hassle you all the time even if you are a day late they called me 6 times in one day, even after I spoke with the lady on the phone saying i could make the payment in two days.
I was on auto payments, and they took me off without letting me know! Then trying to get back on has been impossible and they have been tearing my credit up ever since, can not even get a payment because they won’t answer!!!!!
They aren’t usually very helpful and what is this business of only doing a one month forbearance?! If I don’t have money to pay the exorbitant amount of money they want this month, I’m not going to have it after a one month forbearance. …
I set up automatic payments but they never take it out. They constantly harass me even if payments are on time. 24/7 I am getting calls from these people asking me for more money even after I submitted my payment. Stay away from this company.
I am a current student at ASU and have been paying monthly on my student loans now for at least 4 years. I have started receiving calls from these people telling that my old CNM account may be in arrears. Not true. Those loans have already …
I hate leaving bad reviews and wish I didn’t have to leave this one but I don’t know what else to do. I have my student loans with this organization and it is impossible to get help. Their staff made an error on my account and they refuse …
I fell under the FFELP loan trap and paid double of what I borrowed or even more. For all of the money they made off of me and millions others, you would think it would be easy to do auto payments. Nooo, they make you go through hoops as …
I’ve had loans with this company for over 10 years. The reason for that is because they won’t allow me to consolidate the non-federal loans I took out, but that’s beside the point. …
I agree w the negative reviews here – NMEAF seems determined to ruin my excellent credit rating by failing to process their own forms in a timely manner. It’s as if they purposely evade communication and they even have essentially a fake …
Stay away! Do not get entangled with them. Seem determined to screw honest and responsible people.
Great place to work
Horrible experience. Rude people!
Great place to work and great customer service.
Tiburon, translated from Spanish means “shark”, and that is what this is all about: Loan-sharking.
they are worse than check and go. predatory and aggressive lending center
Hateful people that will hunt you down till the day you die.
Some of the people are rude to deal with but susie was beyond exceptional and is what other should strive for.
These guys call my workplace asking for someone once a week, never say who they are or introduce themselves. One thing I can say, they will never get their money from this individual!
predatory and aggressive, never get a loan from these people its better to work and go to school, then ever take a dime from this company.
Sent a massive payment to pay off student loans. They accepted all but $20 of it, and then tacked on daily compound interest, collection fees, etc etc. SCAMMERS.
Mobile site not user friendly. Cannot log into account. I click make a payment, it gives me payment options and that I need to log into accout access. I cannot for some reason, even tried to go through manage my account and still cant get to account access. Very frustrating.
Honestly the worst place to have a loan at. They can’t answer questions about the forms they use and they don’t work with you on repayment or explaining what can be done to accommodate job loss or reduced income.
Horrible to deal with never take a loan from them. They hassle you all the time even if you are a day late they called me 6 times in one day, even after I spoke with the lady on the phone saying i could make the payment in two days.
I was on auto payments, and they took me off without letting me know! Then trying to get back on has been impossible and they have been tearing my credit up ever since, can not even get a payment because they won’t answer!!!!!
They aren’t usually very helpful and what is this business of only doing a one month forbearance?! If I don’t have money to pay the exorbitant amount of money they want this month, I’m not going to have it after a one month forbearance. …
I set up automatic payments but they never take it out. They constantly harass me even if payments are on time. 24/7 I am getting calls from these people asking me for more money even after I submitted my payment. Stay away from this company.
I am a current student at ASU and have been paying monthly on my student loans now for at least 4 years. I have started receiving calls from these people telling that my old CNM account may be in arrears. Not true. Those loans have already …
I hate leaving bad reviews and wish I didn’t have to leave this one but I don’t know what else to do. I have my student loans with this organization and it is impossible to get help. Their staff made an error on my account and they refuse …
I fell under the FFELP loan trap and paid double of what I borrowed or even more. For all of the money they made off of me and millions others, you would think it would be easy to do auto payments. Nooo, they make you go through hoops as …
I’ve had loans with this company for over 10 years. The reason for that is because they won’t allow me to consolidate the non-federal loans I took out, but that’s beside the point. …
Wish I never got student loans through them. Can never answer any of my questions with a direct answer and the interest rate is ridiculous!!
I agree w the negative reviews here – NMEAF seems determined to ruin my excellent credit rating by failing to process their own forms in a timely manner. It’s as if they purposely evade communication and they even have essentially a fake …