At New Milford Medical Group, we’re focused on building relationships. If you develop a comfortable relationship with your physician, with an open dialogue about what is bothering you, we can develop a plan based on truly caring for your needs. We treat the the whole patient. We believe the old saying, “an ounce of prevention is worth a pound of cure”, today we just call it preventive medicine! But in order to be up to date with screenings and interventions it is important to see us for regular visits.
| Friday | 7:30AM to 5PM |
| Saturday | 9AM to 12PM |
| Sunday | Closed |
| Monday | 8AM to 5PM |
| Tuesday | 8AM to 5PM |
| Wednesday | 8AM to 5PM |
| Thursday | 8AM to 5PM |
11 Old Park Lane Rd, New Milford, CT 06776
I just had a physical today with Dr. Konick and I wanted to submit my feedback on this practice after reading over these reviews. I have been a patient here for approximately five years and have only positive to say about my experience. …
They are the most friendly group of people ever. You can walk in and out in no time .highly recommend.
Somewhat difficult to get in touch with staff, office phone system is apparently the issue, and has been for years….probably why they are losing patients
unable again to get into phone service. just keeps repeating recorded instructions. went to office to report on Wed. 10/23 and was told unusual activity, but today?
We love Dr Konik she never pushes medicine that is not necessary. She manages to diagnose issues and spends the time that is needed.
Kara is an awesome physician’s assistant! I recommend her! Always soo nice and knows her stuff!
I have to switch doctors solely because I’ve been calling for over a year for a simple appointment and they don’t answer or return calls. Ridiculous. 🤣 …
I can recommend enough. The staff is wonderful, always willing to try to get you in a soon as possible. Will never go elsewhere, and now my daughter is of age and I have transferred her to this office
I’ve called this practice for the past few days to never get in touch with anyone at the desk and keep receiving automated voice messaging systems and with unreturned calls. I was looking to make an appointment as a new patient but I will …
I really like Dr. Beck and his secretary is the best. What I can’t stand it the back office. No one is ever there to take your call and your prompted to leave a messege, which is never returned, necessitating three, four, five or more calls …
Atrociously bad office staff; PA I saw didn’t seem to be able to diagnose besides offer high powered medications. Specifically instructed the office staff to not release my information to another doctor and they did it anyway.
GO SOMEWHERE ELSE.
one of the “girls in the back” named JULIE was so incredibly rude, telling me I …
This is a great medical practice. The staff is always a pleasure to interact with and genuinely express a level of compassion, care, and empathy … all the qualities I’d expect from a medical team. I can depend on receiving a warm welcome …
I just moved here from NY. I’ve been trying to call to book a new primary. I’ve never ever experienced a practice with this type of phone SYSTEM! NO ONE PICKS UP, it goes straight to a voice mail. I left a message and no one got back to me. Why does a patient have to leave a message to book a damn appointment??? Absolutely terrible.
Great people; their phone service is TERRIBLE, always has been. Since they refuse to employ a system where you can wait on hold, know that if you get the voice mail, you can hit * to go back a step, and then repeat your phone menu …
I absolutely love Dr Kristin Newton! I followed her there from another practice because I haven’t found a doctor in a long time since I moved to the state who made me feel so at ease and I trusted completely. She is so kind, is very …
They are a very responsible group of professional Health Care givers!
Their attention to details of your health needs is carefully attended too.
The large waiting room is very comfortable which helps when a patient …
Pros:I think the staff and physicians at this office are very good. Cons: when you call you get no live person and when you leave a message most times you do not get a response back at all or it takes a couple of days. To me that is just …
Dr Newton is awesome. She’s very easy to talk to and takes her time during the exam. I’ve been a patient of hers for some time now. I took off a star because it’s difficult to get a hold of a secretary to schedule an appointment. But Dr Newton is worth the frustration =D
No one will attend the call or give a call back. Multiple messages go unanswered. No response to any request made through phone. Refills are not processed timely. …
I love my doctor at New Milford Medical Group and have been seeing him since before he was part of the group. Over the years, it has been increasingly harder to see my actual doctor and to get any staff on the phone. Multiple messages go …
I am appalled by the lack of professionalism at this office. My fiance called with a dental emergency and the woman on the phone was very short with him. She took his name and phone number and hung up. FOUR hours later when he reached out …
ADVICE: Today, I discovered a trick to get them to actually take your call.
If you phone into the “Appointment Desk” (2), and it forwards you to the voicemail, if you hit (*), then again hit (2), it will ring right back to the …
The phone system is either outdated, malfunctioning consistently, or the staff lacks attention to incoming calls. I have had issues with the automated phone tree for years and after trying 18 times to get through in one day ( eight hour …
They do not treat COVID, but will tell you they do, presumably so they can bill you. I have been coming to this place as needed over the years and have always found them to be professional and courteous. I came down with COVID and at first …
I am a high risk pregnancy due to having a blood clot, being pregnant with twins, and having hashimotos disease. This doctors office turned me away for care today. They left me feeling in a vulnerable place because the people who are …
if you want to be treated like cattle…I had a yearly Physical, as a new patient. The first sign was the outdated waiting room, there was a side table I wouldn’t pick up if it was free on the side of the road. …
This office has the worse staff (administration staff) short of Laura and Sara. The rest have bad attitudes. Also the Doc I was seeing there, and for some privacy I won’t mention his name, but he only cares about money! I do understand they …
I left the required voicemail and completed the online new patient form as instructed by the voicemail that plays immediately when you call. The scheduler called once in the morning, but I couldn’t answer because I was working. That was …
The PA’s are great here. Very knowledgeable! Good availability for appointments.
Front desk/follow up scheduling staff have a bit of an attitude with one notable exception who is polite. One of them recently told me that my doctor “can do nothing else for me” even though that is not what my doctor said. They were …
First of all I 100% agree with all the reviews regarding the staff and communication. It’s extremely difficult to contact a live person for info, issues, appointment changes etc. In my case they sent the prescription to the wrong pharmacy …