Bad attitude from almost everyone, based on my experience I dont recommend anyone to come here. They sent me to the wrong location for a test and did not even say sorry, Stay away.
They are excellent, staff in the front desk and Doctors great experience, they run on time, results available right away. i will recommend this place 100%
I like NYMI. Doctors are great, front desk is very friendly. Especially I would like to express my gratitude to Dr. Alain Hyman for his help.
Thank you
First point of contact is reception. Rude and sarcastic describes Jennifer at the front desk. I called my referring physician to recommend an alternative to this imaging provider.
THIS IS A WARNING. I feel responsible to report a serious error in reading and writing the report about my left leg xray by this facility but the major concern is the cavalier manner in which both the radiologist who read, wrote and signed …
UNACCEPTABLE AND DISRESPECTFUL! Waiting here for almost 3 hours for a CT scan. Drove 1 1/2 hours to get here. Full waiting room when I got here, now it’s almost empty and I got here “on time.” I WILL NEVER COME HERE AGAIN.
I waited 40 minutes in an almost empty waiting room, while the staff was happily chatting away. Then came my visit that lasted two minutes and a half! Hopefully the diagnosis is correct!
Was there today with my 90 year old mom for a Cscan.. Out appt was 12:15 and they didn’t take her until 2. I find this totally unacceptable. What is the point of making appts if management has no idea what the word “appointment” means. …
Very pleasant experience. Starting with the registration desk and ending with the procedure which was done professionally and with needed attention from the technician and the doctor. I was doing 2 CT scans and both were done in timely …
I mistakenly came two days early and they were nice enough to take me . The receptionist , the doctor and the tech was nothing but professional and I would recommend this place to anyone.
I’ve been to several places for imaging and this is one of the nicest. The tech was spot-on with his instructions, therefore, making it easier for me. I was given a CD with the test for my primary to see and the Dr. was satisfactory. I’d recommend it and go there again.
2 hours waiting is just unacceptable. Finally they figured out that the appointment was made 1 later that we agree on the phone, but even then.
Two (!) hours wait in the waiting area. …
Dr Burton Cohen is an angel. I swallowed a foreign object 3 weeks ago. He did not rest until he found the object in the CT scan. Amazingly compassionate and patient. Unfortunately it’s very hard to find these days and Dr Cohen is the king of radiology. HIS staff at the front desk are really nice as well.
NYMI took me in at short notice, with very friendly, courteous and helpful reception staff. Friendly doctors and staff, very quick results sent to my primary physician.
First, it took about 5-6 phone calls to get the appointment. The staff is not as professional as some. Be aware if you get claustrophobic from this kind of test, some of their offices have very closed in MRI machines. There’s one office …
I came here last month for an ultrasound. The wait time was to be expected – really not too long. The procedure was performed quickly and professionally. The technician was wonderful. I was surprised and so happy to fine that a doctor …
Rude staff from the “nurse” who do the COVID-19 temp checks in the lobby to the front desk staff, to the records keeper. Never been yelled ever and/or treated so disrespectfully at a medical office until my 3 visits to NYMI. I understand …
The staff is excellent. Specifically, I spoke with Ingrid when making an appointment and she was very efficient, nice, and professional. Generally calling a Doctors office can be stressful but she made my experience great.
I had a biopsy done on 6/18/21 and Joanne my technician was awesome!
She calmed my nerves. Explained everything step by step – as to what was going to happen with the biopsy. She is awesome and a great additional to a wonderful group @ NYMI. Thank you Joanne!
Front desk associates on the 4th floor have horrible attitudes and are very rude. Booked an appointment a week ago and then when I came in I was told there was no appointment. They were able to fix their mistake and get me in, but they were …
Unfortunately, after many years using this facility, it is no longer a place I would recommend. After speaking with the head of the facility, it seems no one knows what they’re doing. I’m told by tech and front desk, an MRI of both hips …
This was the best MRI experience I’ve ever had. The office was able to get me in same day. The technician, Kent, was amazing. So nice and extremely good at his job. He gave me a play-by-play through headphones of what was happening …
This place is great however, more competent receptionist required. Unacceptable to book an apt with me for 6:45 am and tell me i do not have an appointment. Thank fully one of the supervisors was able to fit me in to a 10 am apt however …
The practice has changed drastically over the padt 30 years. Do NOT go there for mammography and ultrasound of the breast. There is no physician there to review the x-rays. Almost a week later, I received a call to come back to repeat the …
Recently had the pleasure of meeting Iris and Danielle while having an appointment.
The two of them were extremely friendly and professional. They took the time to …
I was referred by my gastroenterologist and the process of my HIDA exam was very professional, with the results we will be able to find the next step in my medical condition. Excellent team of receptionists.
I am still shocked by the way I was treated by the woman operating the machine for the mammogram. That was my very first time going thru this procedure, so I had no idea what to expect. I was already apprehensive and a bit nervous, and the …
I had to have an ultrasound of the abdomen on December 20th 2022. I read the negative reviews and was a bit concerned! However I had a positive experience there. The office staff was professional and efficient.The technician was named …
I’ve been a patient at NYMI for over 30 years! This is by far the best facility and Dr. Berson is the absolute best radiologist ever!!!! He is caring, thorough and is an excellent, top notch radiologist. I would never go anywhere else. The staff is consistent, professional and cordial. Highly recommend NYMI Associates!!!!!!
(Translated by Google) The service is very friendly
To the client …
Staff were unbelievably accommodating/inviting/helpful and resourceful. Thank you all
rude people.
Friendly and professional
0 customer service skills!!!
Best radiologist around!
Great Service!!!!! Definitely recommend this place.
Just another place to to take a guess at what’s wrong with you..follow the money see who recomends
Updating my review. Staff in medical records was extremely helpful.
This is a great radiology office. I strongly recommend it.
Horrible front desk staff at 4th floor, worst experience!
Phone rang for 8minutes before someone answered the phone to put me on hold for 10 and again to say can you hold please!! Really very very bad service
The guys closed for the holiday but forgot to tell for whom had an appointment today
Great service. Only 15 minutes waiting for MRI. Friendly front desk and doctors. Thank you
Bad attitude from almost everyone, based on my experience I dont recommend anyone to come here. They sent me to the wrong location for a test and did not even say sorry, Stay away.
I went there for an MRI last week and everybody was very nice with me. The results came very fast. Thank you guys!
They are excellent, staff in the front desk and Doctors great experience, they run on time, results available right away. i will recommend this place 100%
Excellent staff – prompt and professional – thank you
The CT tech and the doctor we’re both dismissive (tech was straight up rude) when I asked a simple question. Horrible experience. Never again.
I like NYMI. Doctors are great, front desk is very friendly. Especially I would like to express my gratitude to Dr. Alain Hyman for his help.
Thank you
First point of contact is reception. Rude and sarcastic describes Jennifer at the front desk. I called my referring physician to recommend an alternative to this imaging provider.
THIS IS A WARNING. I feel responsible to report a serious error in reading and writing the report about my left leg xray by this facility but the major concern is the cavalier manner in which both the radiologist who read, wrote and signed …
UNACCEPTABLE AND DISRESPECTFUL! Waiting here for almost 3 hours for a CT scan. Drove 1 1/2 hours to get here. Full waiting room when I got here, now it’s almost empty and I got here “on time.” I WILL NEVER COME HERE AGAIN.
I waited 40 minutes in an almost empty waiting room, while the staff was happily chatting away. Then came my visit that lasted two minutes and a half! Hopefully the diagnosis is correct!
Was there today with my 90 year old mom for a Cscan.. Out appt was 12:15 and they didn’t take her until 2. I find this totally unacceptable. What is the point of making appts if management has no idea what the word “appointment” means. …
Went to the MRI unit; all the staff were super warm and great at their jobs 👍 …
Very pleasant experience. Starting with the registration desk and ending with the procedure which was done professionally and with needed attention from the technician and the doctor. I was doing 2 CT scans and both were done in timely …
I mistakenly came two days early and they were nice enough to take me . The receptionist , the doctor and the tech was nothing but professional and I would recommend this place to anyone.
I’ve been to several places for imaging and this is one of the nicest. The tech was spot-on with his instructions, therefore, making it easier for me. I was given a CD with the test for my primary to see and the Dr. was satisfactory. I’d recommend it and go there again.
Disgusting! Masks are required, but staff only covers their mouths. It is now 12:30pm for an 11am appointment. Grrr
2 hours waiting is just unacceptable. Finally they figured out that the appointment was made 1 later that we agree on the phone, but even then.
Two (!) hours wait in the waiting area. …
Dr Burton Cohen is an angel. I swallowed a foreign object 3 weeks ago. He did not rest until he found the object in the CT scan. Amazingly compassionate and patient. Unfortunately it’s very hard to find these days and Dr Cohen is the king of radiology. HIS staff at the front desk are really nice as well.
They called me to book an appointment then made an error on their end. When I showed up as scheduled, they argued with me over who made a mistake. …
NYMI took me in at short notice, with very friendly, courteous and helpful reception staff. Friendly doctors and staff, very quick results sent to my primary physician.
First, it took about 5-6 phone calls to get the appointment. The staff is not as professional as some. Be aware if you get claustrophobic from this kind of test, some of their offices have very closed in MRI machines. There’s one office …
I came here last month for an ultrasound. The wait time was to be expected – really not too long. The procedure was performed quickly and professionally. The technician was wonderful. I was surprised and so happy to fine that a doctor …
Rude staff from the “nurse” who do the COVID-19 temp checks in the lobby to the front desk staff, to the records keeper. Never been yelled ever and/or treated so disrespectfully at a medical office until my 3 visits to NYMI. I understand …
The staff is excellent. Specifically, I spoke with Ingrid when making an appointment and she was very efficient, nice, and professional. Generally calling a Doctors office can be stressful but she made my experience great.
I had a biopsy done on 6/18/21 and Joanne my technician was awesome!
She calmed my nerves. Explained everything step by step – as to what was going to happen with the biopsy. She is awesome and a great additional to a wonderful group @ NYMI. Thank you Joanne!
Front desk associates on the 4th floor have horrible attitudes and are very rude. Booked an appointment a week ago and then when I came in I was told there was no appointment. They were able to fix their mistake and get me in, but they were …
Unfortunately, after many years using this facility, it is no longer a place I would recommend. After speaking with the head of the facility, it seems no one knows what they’re doing. I’m told by tech and front desk, an MRI of both hips …
This was the best MRI experience I’ve ever had. The office was able to get me in same day. The technician, Kent, was amazing. So nice and extremely good at his job. He gave me a play-by-play through headphones of what was happening …
This place is great however, more competent receptionist required. Unacceptable to book an apt with me for 6:45 am and tell me i do not have an appointment. Thank fully one of the supervisors was able to fit me in to a 10 am apt however …
The practice has changed drastically over the padt 30 years. Do NOT go there for mammography and ultrasound of the breast. There is no physician there to review the x-rays. Almost a week later, I received a call to come back to repeat the …
Recently had the pleasure of meeting Iris and Danielle while having an appointment.
The two of them were extremely friendly and professional. They took the time to …
I was referred by my gastroenterologist and the process of my HIDA exam was very professional, with the results we will be able to find the next step in my medical condition. Excellent team of receptionists.
Professional
Kind, welcoming and professional. Medical tests are typically an uneasy …
I am still shocked by the way I was treated by the woman operating the machine for the mammogram. That was my very first time going thru this procedure, so I had no idea what to expect. I was already apprehensive and a bit nervous, and the …
I had to have an ultrasound of the abdomen on December 20th 2022. I read the negative reviews and was a bit concerned! However I had a positive experience there. The office staff was professional and efficient.The technician was named …
I’ve been a patient at NYMI for over 30 years! This is by far the best facility and Dr. Berson is the absolute best radiologist ever!!!! He is caring, thorough and is an excellent, top notch radiologist. I would never go anywhere else. The staff is consistent, professional and cordial. Highly recommend NYMI Associates!!!!!!