Nextwave Wireless delivers high speed internet service to rural areas in East Texas. Nextwave Wireless uses new breakthrough wireless … See more
Read More| Friday | 9AM to 5PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 9AM to 5PM |
| Tuesday | 9AM to 5PM |
| Wednesday | 9AM to 5PM |
| Thursday | 9AM to 5PM |
18508 US Highway 69 N, Lindale, TX 75771
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It’s ok.
They straight up told us they wouldn’t even bother coming to our location.
Hawkins Tx
Awesome people and the service is great.
5 calls for same repair 5 promises to call back to set up repair, nothing done Yet. Where is management???
Excellent experience from order to install to support.
Phenomenal speed!
This company has decent internet but it’s expensive after taxes and fees. Cheapest bill will be $94 a month.!!!!
Great customer service! They were very friendly and got me installed shortly after!
Hard to know who’s manning the shop, who to address concerns, etc. Just seems this company has become impersonal in the area of customer relations. It is what it is….
This is the best internet if you live in the country. If you have a high enough spot to pick up this service, this is the way to go. It does take a few steps to get set up but your patience pays off.
Called this company for Internet service and it took them a month to come out and do a survey. Now it’s been over a month and they still haven’t contacted me for the install. Customer service really stinks with this company!
It’s been over two months since the survey, they never came out to install and every time my family calls their support line they tell us 4-8 hours for someone to contact us, and then never ever get back into contact with us ever. Honestly not worth the trouble.
Awesome customer service.These guys are really making the effort to help people get decent internet in rural areas.I have worked closely with them as they have helped me tune my internet speeds.They work with you and really try to get it …
I pay for the plan on time every time but the service us down more than is acceptable. Even when the connection says internet service is there, I still can’t connect. No support after regular business hours. Totally not acceptable.
Ken the tech was fast and efficient. He had us up and running so quick it was unreal. The internet service is crazy fast we have streamed movie after movie with no buffering.
This Company has NO Customer Service! Eva at the local office claims they answer the phone always. Eva you are a liar!! …
I just wanted to say that Ken from Nextwave came out, installed our tower, helped set up our internet, and provided answers to our questions and did it all with the utmost courtesy and professionalism. He went above and beyond to help us. Ken is definitely an asset to Nextwave. I sincerely hope they recognize that.
My son and I have been trying to get them to call us back so we can obtain service, no replies? I also applied online? My family had this service and it took days to get then to come out. I don’t understand
The worst company I have ever used for anything. They do not care! You will be without internet service! They will not help you with anything. If you get internet service with them them keep in mind you will actually only have it a …
GET SOMETHING ELSE
Not worth the money or the trouble. It’s a hit or miss whether you will ever get …
I have a suggestion for this company. Learn how to do your job. It is unbelievable how bad this internet is. It seems to go out or almost stop working every night. I don’t want to come home to no internet after a long day. I have another …
Had this internet for over 4 years, it’s always been terrible. I can’t get any other internet where I live. This company is one of the worst internet companies in TX. They’ve changed hands over 3 times. They constantly come up with excuses …
Just light your money on fire and you will be less frustrated.
WORST COMPANY YOU CAN IMAGINE …
Nextwave Wireless has been great for our family. Finally a decent unlimited data high-speed internet option in the country that isn’t a satellite dish or cell service! I work from home, access large files in the cloud, partake in 2-hour …
Very poor customer service claims to call you back after 24 hrs but never does. It’s been several days since Internet went out they said they are working on it I told them it’s almost been a week without them fixing it. I should get …
Worst company to get internet from! Almost a week without internet is a joke. The recorded messages you get always say a specific time it will be up but never is. They say they are having people work around the clock to fix the issue but …
I do not recommend getting this company. The service goes down multiple times a month. Seems like every time it rains the tower goes down. When you call for support now it better be during business hours because if it’s not you get a …
We have had this company for years. Jason has sold it or merged with someone so now you have sh**** service. The company has blocked my wife’s VPN to her company which is illegal and we are now filling a formal complaint with the FCC and …
Best option for remote internet access with highest speeds and no limits. The company went through an ownership change and since then service and support has been excellent. Currently receiving 10 Mbps consistently and that’s enough for a 6 …
Had the service around 2 months and another ISP came around for half the price and 20 times faster. Do not recommend next wave.
Service has improved significantly over the last several months! We occasionally have problems, but they are quick to work with us to find the problem! We have been with Nextwave for two years and it has been a roller coaster, but we are very pleased with their commitment to continuous improvements.
Finally a great internet service even in the country. Have used Verizon Hot Spot for the past 2 years after bad experiences with Exede/Hughes Net and other satellite companies. The installation was fast and the internet is amazing! We have …
Thought you couldn’t get good Internet in a rural area? Think again! Nextwave Wireless was the perfect answer for us, enabling us to run local and remote businesses and household. Their service powers daily video conferences with just the …
Great internet Provider!!
I have been using this company for a long time.Since they were LCI in the 90’s. In the past there service was lacking. But since the new crew took over they …
Best Internet provider in East Texas! Excellent internet and superior customer service.
Always buffers when trying to watch anything on streaming apps. Did a speed test and don’t get anywhere what is promised. You’re better off getting a hot spot this service is very unreliable and they never answer the phone.
I wanted to wish you and your family a happy holiday season, in addition to thanking you for all your support this year. You have single handily made our transition to lake/work life possible. Without you, and Nextwave, this would just be a weekend place.
Very bad, don’t expect to do much with this. I have their highest speed available And it’s lousy. $100+ a month what a scam. The ping horrible! STAY AWAY try other options. Hurry up Elon Musk and bring starlink in faster!
I’ve had great service from NextWave. The lady I always talk to at customer support is very polite and knowledgeable.
BAD! I got their 25 MBPS package which is the best they offer and it can barely stream a show on one device. Picture quality always is pixelated. It’s non existent when it rains or windy. Wish suddenlink services my area. Also prices are …
I recently had Nextwave installed for my internet service. I am very pleased with their customer service and the excellent professionalism of their employees from the one you call to get the internet service all the way to the installers. …
I live at Lake Hawkins, Nextwave is absolutely the best internet we have ever had. Very fast, much better than Peoples, Viasat and HughsNet. Awesome installers, Mario was very polite. Great customer service.
I recently went with this company as my internet provider and I can honestly say they’ve done everything in their power to make sure I was taken care of. Zachary was a big help even texting me after his work hours to help me. I’m super thankful for the help they have provided and would recommend them to anyone!!!
Chris and his techs went out of there way to find a way to get me service at my house. Customer service was awesome. Cory is very sweet lady on the phone to deal with. …
Next wave Wireless has been so professional and so efficient! I called to see if they provided service at my new home and they arrived to install less than 24 hours later! Zachary came to my home this morning, was very personal, friendly, …
Ken and his crew have been spot on! They did a big install for us including coax, TV antenna and cat 5. The install was fast and impressive! Any small issues while getting us up and running have been addressed very promptly!The internet …