If I could leave no ⭐️ I would. This place is an absolute mess. My 19 year old is on Accutane, and every month she does her part by taking a pregnancy test (which we buy), answers her questions and then we wait…mind you this RX has a window …
Dr Mike has taken care of my mom and my daughter. He’s very caring, taking his time to give them every option available, and making sure they understand each option.
Very pleasant experience , answered the phones and made an appointment quickly ( unlike many of these reviews state ) & resolved problem. PA & other staff were very knowledgeable and professional. Would definitely reccomend to others. Thank you!
I went here because I had a severe problem with acne. The doctor gave me accutane, which worked wonders. I haven’t had a single pimple since I finished the program. The doctors were amazing and it really did work wonders!
My first visit was pleasant. I look forward to follow up and any further visits in the future. I’ll give four starts as this was my first visit. I’ll return after follow ups to update my experiences here.
Unlike other reviews we found no problem calling to make an appointment, phone was answered as expected in a busy doctor’s office. My husband found the staff to be courteous and Dr. Miller knowledgable and very helpful. Thank you!
Julie Springer is the best! Hair removal, wrinkles smoothed, dark spots from the sun and aging, she does it all and she’s 100% professional and as nice as can be. I recommend her to everyone I talk with that wants their skin to feel and look rejuvenated, younger or hair free!
Almost impossible to make an appointment. Requested an appointment online and it said a receptionist will contact me to confirm but nobody called, I called twice and hot 2 for appointments and both times it went to different voicemails. I …
Well since they don’t want to call me back or have any repose to my concerns I sent them I will write a review! I made an appointment for my daughter who had been having a few skin, ear fungus problem and after reading review I thought this …
You have to play phone tag with them just to set an appointment or ask a simple question. It’s incredibly frustrating and after reading the rest of the reviews I cancelled my appointment and am going to look for another dermatologist. The …
I went to the Lewiston location, I’m not sure which location has the issues with the office staff, but this location is awesome. I had no problems calling and making my appointment. I had to wait 6 weeks for that appointment, which I admit …
Horrible!! ZERO patient care…. Incompetent office staff and PA’s. They recommended a course of treatment that required monthly prescriptions and office visits but THEY forgot to call in the prescription on time and my son when 5 days …
TERRIBLE patient relations….They NEVER answer the phones or respond to messages. Have had serious problems with prescribed medications and needed to talk to the doctor who prescribed them, never got a hold of him after 3 days of trying. …
I highly recommend Niagara Dermatology on Transit Road in East Amherst. It is a nice smaller more personal-type office. I liked Dr. Ramsdell very much. I have had to change dermatologists due to retirements. I like that they take walk-ins.
The office staff has to be the worst I’ve ever run into. When you call it is a real rarity to get someone to answer the phone. They rely on a message system… You leave a message. They ignore it. They often mess up with prescription and …
Recently I was looking for a Dermatologist in the Niagara falls area, a friend recommended Niagara Dermatology. I called and had an appointment with in a week for a non urgent matter. They are fast and courteous the staff is absolutely …
The staff at this facility are very unwelcoming to any issues a patient (myself) is having as well as very inconsiderate. My appointment was cancelled due to the doctor’s need elsewhere so I had to be delayed 2 additional weeks to be seen …
You will never be in contact with anyone to make an appointment. I Call the office at 11am….. we’re on lunch until 1 the automated machine says. Call 4 times at 1:30 pm to not get an answer once. I need a person, not a machine because I …
Dr. Miller is great! Office staff at Delaware location are very nice & efficient. That’s why I came back. But, due to being closer in the E. Amherst office I went there this time and the office staff are HORRIBLE! I’ve worked in the Medical …
Any and all of their office staff is rude beyond belief. Had to call for almost a month to just schedule a surgery that could potentially be serious and then find out that the earliest they could get me in was more than a month later. …
I’m so disappointed with my last visit here. I’ve been a patient for years and have always had good experiences with Dr. Miller, but this time I saw Dr. Ramsdell. I had a eczema flare up and was hoping to be seen as soon as possible, but …
On Monday April 18, I had my annual check with Tiffany L. Mock. During the appointment I mentioned wanting to consult a plastic surgeon regarding a dilated pore between my eyes. Tiffany stated she could handle it by doing a punch biopsy. …
So I called today at 1:49pm to setup an appointment to see Doctor Miller. While I’m sure a PA is competent, I wanted to see a Medical Doctor. I was very clear in telling the receptionist that’s who I wanted to see. …
I never been here, but based off the reviews, I am extremely surprised my Doctor referred me to this office. Even the ONE “good” review I read, had complaints about the staff. I was to see Dr. Miller. I tryed calling and NO answers, locations are closed. I’ll be asking for a different location.
UNPROFESSIONAL. I have been a patient here for multiple years at first it was a pleasant experience however now it is impossible to get through to anyone on the phone at any location! I am a resident of Niagara Falls and was being seen at …
I went her once had a bas experience since Im in nfalls thought Id try agian i called to make an apt. . Girl was so rude and i has to call back and ahe new I was calling right back wouldnt pick up. I will never go here again. Your. Suppose to help people not. Push clients away. So sad for your bussiness
I’ve been going here for a while and every single appointment I’ve had, something has gone wrong. Either they forget to send in medication, won’t answer the phone, won’t return messages, or they will cancel appointments without an explanation. So incredibly unprofessional and stressful on patients.
I’ve never been one to complain about a business but I’ve lost my patience with Niagara dermatology. Im supposed to be getting a skin check this upcoming Thursday at the Kenmore location. It took forever to get this appointment as I had to …
The office staff here should probably undergo some sort of training because they’re laughably bad. I would imagine that stems from the owners of the practice having no clue about how to run a businesses. I forgot a mask and they actually …
I received a text message telling me, “Please bring proof of Covid vaccine or proof of the previous infection, masks are required.” When I showed up with proof of previous infection, I was asked for my negative Covid test (that I have …
If I could leave no ⭐️ I would. This place is an absolute mess. My 19 year old is on Accutane, and every month she does her part by taking a pregnancy test (which we buy), answers her questions and then we wait…mind you this RX has a window …
Great staff
Helped me get rid of my severe acne, friendly staff and very affordable.
The delaware avenue location is a joke…i not waste my…they talk down to their patients and do not listen at all…dont go there!!!
I have been there 10 times 5 star rating for every visit thanks Dr Miller and staff.
My son was a patient with them we moved and never ever had a quality of care like here!
Got in quickly, informative visit.
The doctors actually care about the patients concerns and needs. They listen and take the time to take care of us. Thank you!
Highly skilled skin professionals. Would recommend to any family or friend. They are prompt, efficient and caring. Highly recommended
Super friendly staff. Made me comfortable and made sure all my questions were answered. Will certainly go back again and recommend them to others!!
Nice new office. Plenty of parking. Quick wait time. Dr Bubar took his time and was so patient and thorough. Loved it there.
Dr Mike has taken care of my mom and my daughter. He’s very caring, taking his time to give them every option available, and making sure they understand each option.
Very pleasant experience , answered the phones and made an appointment quickly ( unlike many of these reviews state ) & resolved problem. PA & other staff were very knowledgeable and professional. Would definitely reccomend to others. Thank you!
Been going there for over 10 yrs great place and awesome people . They always took care of any skin problems that I had .
I went here because I had a severe problem with acne. The doctor gave me accutane, which worked wonders. I haven’t had a single pimple since I finished the program. The doctors were amazing and it really did work wonders!
My first visit was pleasant. I look forward to follow up and any further visits in the future. I’ll give four starts as this was my first visit. I’ll return after follow ups to update my experiences here.
Unlike other reviews we found no problem calling to make an appointment, phone was answered as expected in a busy doctor’s office. My husband found the staff to be courteous and Dr. Miller knowledgable and very helpful. Thank you!
Julie Springer is the best! Hair removal, wrinkles smoothed, dark spots from the sun and aging, she does it all and she’s 100% professional and as nice as can be. I recommend her to everyone I talk with that wants their skin to feel and look rejuvenated, younger or hair free!
Almost impossible to make an appointment. Requested an appointment online and it said a receptionist will contact me to confirm but nobody called, I called twice and hot 2 for appointments and both times it went to different voicemails. I …
Well since they don’t want to call me back or have any repose to my concerns I sent them I will write a review! I made an appointment for my daughter who had been having a few skin, ear fungus problem and after reading review I thought this …
You have to play phone tag with them just to set an appointment or ask a simple question. It’s incredibly frustrating and after reading the rest of the reviews I cancelled my appointment and am going to look for another dermatologist. The …
I went to the Lewiston location, I’m not sure which location has the issues with the office staff, but this location is awesome. I had no problems calling and making my appointment. I had to wait 6 weeks for that appointment, which I admit …
Horrible!! ZERO patient care…. Incompetent office staff and PA’s. They recommended a course of treatment that required monthly prescriptions and office visits but THEY forgot to call in the prescription on time and my son when 5 days …
TERRIBLE patient relations….They NEVER answer the phones or respond to messages. Have had serious problems with prescribed medications and needed to talk to the doctor who prescribed them, never got a hold of him after 3 days of trying. …
I highly recommend Niagara Dermatology on Transit Road in East Amherst. It is a nice smaller more personal-type office. I liked Dr. Ramsdell very much. I have had to change dermatologists due to retirements. I like that they take walk-ins.
The office staff has to be the worst I’ve ever run into. When you call it is a real rarity to get someone to answer the phone. They rely on a message system… You leave a message. They ignore it. They often mess up with prescription and …
Recently I was looking for a Dermatologist in the Niagara falls area, a friend recommended Niagara Dermatology. I called and had an appointment with in a week for a non urgent matter. They are fast and courteous the staff is absolutely …
The staff at this facility are very unwelcoming to any issues a patient (myself) is having as well as very inconsiderate. My appointment was cancelled due to the doctor’s need elsewhere so I had to be delayed 2 additional weeks to be seen …
You will never be in contact with anyone to make an appointment. I Call the office at 11am….. we’re on lunch until 1 the automated machine says. Call 4 times at 1:30 pm to not get an answer once. I need a person, not a machine because I …
Dr. Miller is great! Office staff at Delaware location are very nice & efficient. That’s why I came back. But, due to being closer in the E. Amherst office I went there this time and the office staff are HORRIBLE! I’ve worked in the Medical …
Any and all of their office staff is rude beyond belief. Had to call for almost a month to just schedule a surgery that could potentially be serious and then find out that the earliest they could get me in was more than a month later. …
I’m so disappointed with my last visit here. I’ve been a patient for years and have always had good experiences with Dr. Miller, but this time I saw Dr. Ramsdell. I had a eczema flare up and was hoping to be seen as soon as possible, but …
On Monday April 18, I had my annual check with Tiffany L. Mock. During the appointment I mentioned wanting to consult a plastic surgeon regarding a dilated pore between my eyes. Tiffany stated she could handle it by doing a punch biopsy. …
So I called today at 1:49pm to setup an appointment to see Doctor Miller. While I’m sure a PA is competent, I wanted to see a Medical Doctor. I was very clear in telling the receptionist that’s who I wanted to see. …
I never been here, but based off the reviews, I am extremely surprised my Doctor referred me to this office. Even the ONE “good” review I read, had complaints about the staff. I was to see Dr. Miller. I tryed calling and NO answers, locations are closed. I’ll be asking for a different location.
Loved my care 2x but they haven’t answered or returned my calls or emails since November …apparently they don’t care or need patients
UNPROFESSIONAL. I have been a patient here for multiple years at first it was a pleasant experience however now it is impossible to get through to anyone on the phone at any location! I am a resident of Niagara Falls and was being seen at …
I went her once had a bas experience since Im in nfalls thought Id try agian i called to make an apt. . Girl was so rude and i has to call back and ahe new I was calling right back wouldnt pick up. I will never go here again. Your. Suppose to help people not. Push clients away. So sad for your bussiness
I’ve been going here for a while and every single appointment I’ve had, something has gone wrong. Either they forget to send in medication, won’t answer the phone, won’t return messages, or they will cancel appointments without an explanation. So incredibly unprofessional and stressful on patients.
I’ve never been one to complain about a business but I’ve lost my patience with Niagara dermatology. Im supposed to be getting a skin check this upcoming Thursday at the Kenmore location. It took forever to get this appointment as I had to …
The office staff here should probably undergo some sort of training because they’re laughably bad. I would imagine that stems from the owners of the practice having no clue about how to run a businesses. I forgot a mask and they actually …
I received a text message telling me, “Please bring proof of Covid vaccine or proof of the previous infection, masks are required.” When I showed up with proof of previous infection, I was asked for my negative Covid test (that I have …