Military members stay away from getting an auto loan from Nma! My car insurance dropped for one month while I was on deployment so they just tacked on +7k on to my loan with a smile. Worst banking experience I have ever had! Stick with any other bank.
Worst financial institution ever. They NEVER answer the phone. Have a car loan through them and can’t get payoff info. Its saturday morning. There is one single phone number for ALL of their branches and they dont answer the phone. …
Have been a customer since 1993 and have always received good service. Do most of my transactions on line but have no problems at the branch. Yes they are slow sometimes and it is not a problem. Way faster than Wal-Mart. I use the Heygood branch then most.
This is the worst bank I have ever come into contact with. They are never there for you whenever you need them to be. Whenever I have a question, they don’t answer it. The website sucks too…It is definitely difficult to maneuver though it …
Online banking portal is atrocious. Attempting to link external accounts to pay a car loan is ridiculously slow. Did manage to get someone on the phone on the second day of trying. They meant well, but their solution to the problem didn’t …
Worse place for a loan!!! 1st can’t get a person on the phone and when I did (Linda) was rude. I needed to know amount and information on loan and she told me to go by my statements however my statement amount stays the same??? Every month …
Haven’t had a problem with this credit union. They financed two vehicles for me without any problems. However, I do 95% of my banking online / app and I get 7star service.
Have a couple of mortgages from PenFed. First was awesome. Second was worst banking experience of my entire life. Lies and failures to honor commitments resulting in multiple delays to my closing in the middle of me moving many states …
My husband is out of state active duty and since he’s the only one on the account they refused to let me pay the loan that we pay on time every month and now my husband is being penalized with late fees which is going to affect his credit. …
The DMV of banks
A great small credit union
If i can give no star, i will
Always fast and friendly service is great
It’s a bank I don’t expect much from them
Do not bank or get a loan through them.
Horrible Customer Service Always a long wait even if there’s no line
Excellent service. I like the small neighborhood credit union. This is more personable.
Takes too long to process ATM cards and pin numbers. Causes major problems for your accounts.
Save your self the headache this place is worse then USSA
Military members stay away from getting an auto loan from Nma! My car insurance dropped for one month while I was on deployment so they just tacked on +7k on to my loan with a smile. Worst banking experience I have ever had! Stick with any other bank.
Worst financial institution ever. They NEVER answer the phone. Have a car loan through them and can’t get payoff info. Its saturday morning. There is one single phone number for ALL of their branches and they dont answer the phone. …
Have been a customer since 1993 and have always received good service. Do most of my transactions on line but have no problems at the branch. Yes they are slow sometimes and it is not a problem. Way faster than Wal-Mart. I use the Heygood branch then most.
This is the worst bank I have ever come into contact with. They are never there for you whenever you need them to be. Whenever I have a question, they don’t answer it. The website sucks too…It is definitely difficult to maneuver though it …
Loan Process was pretty easy but the lack of communication was horrible.
Online banking portal is atrocious. Attempting to link external accounts to pay a car loan is ridiculously slow. Did manage to get someone on the phone on the second day of trying. They meant well, but their solution to the problem didn’t …
Worse place for a loan!!! 1st can’t get a person on the phone and when I did (Linda) was rude. I needed to know amount and information on loan and she told me to go by my statements however my statement amount stays the same??? Every month …
Haven’t had a problem with this credit union. They financed two vehicles for me without any problems. However, I do 95% of my banking online / app and I get 7star service.
Have a couple of mortgages from PenFed. First was awesome. Second was worst banking experience of my entire life. Lies and failures to honor commitments resulting in multiple delays to my closing in the middle of me moving many states …
My husband is out of state active duty and since he’s the only one on the account they refused to let me pay the loan that we pay on time every month and now my husband is being penalized with late fees which is going to affect his credit. …