The medical care is exceptional but their billing office is horrible. I get regular labwork done every three months and after my insurance pays I owe $15. I let one slip by me (yes, my fault) but they sent it to a lawyer for collections at …
This is not a hospital. It’s a giant waiting room. You will not receive care here. Just keep driving North towards better hospitals with actual Doctors.
My kid went here in May, 2022 and I receive a bill at the end of January of 2023. I no longer have the option to use my Flex Spend Account to pay the bill. I call to see if they are able to help out and they put me on hold for 20 minutes. I gave up and paid the bill online with no intentions on using them again. Best to go elsewhere.
no place to rate them in their system. poor web experience. they have NO WAY TO REFER TO AN IN SYSTEM PROVIDER!!!!!! do they not trust their in system people???? no way to contact them for web help. monoploy in norman area given to them by the city. go out of norman if they cant provide transparency.
I have spent the last 45 min trying to call and make a payment for a bill I have. I don’t believe I ever received a physical bill, but just a text message saying that I owed them. I don’t think I’ve ever had this much trouble paying a bill. EVER.
awful medical staff and gross and non up to date facilities. Definitely not up to the basic sanitary standards. The CHARGE NURSE discharged me and said I was good to go and I had to flat out tell her my IV was still in. Hate this place.
The medical care is exceptional but their billing office is horrible. I get regular labwork done every three months and after my insurance pays I owe $15. I let one slip by me (yes, my fault) but they sent it to a lawyer for collections at …
This is not a hospital. It’s a giant waiting room. You will not receive care here. Just keep driving North towards better hospitals with actual Doctors.
My kid went here in May, 2022 and I receive a bill at the end of January of 2023. I no longer have the option to use my Flex Spend Account to pay the bill. I call to see if they are able to help out and they put me on hold for 20 minutes. I gave up and paid the bill online with no intentions on using them again. Best to go elsewhere.
no place to rate them in their system. poor web experience. they have NO WAY TO REFER TO AN IN SYSTEM PROVIDER!!!!!! do they not trust their in system people???? no way to contact them for web help. monoploy in norman area given to them by the city. go out of norman if they cant provide transparency.
I have spent the last 45 min trying to call and make a payment for a bill I have. I don’t believe I ever received a physical bill, but just a text message saying that I owed them. I don’t think I’ve ever had this much trouble paying a bill. EVER.
Worst hospital in Oklahoma. Have waited over 3 hours in the ER to have something removed from my son’s eye. Thank god it wasn’t life threatening.
I received amazing care after a traumatic injury at home. Everyone was kind and compassionate from Emergency dept to surgery to therapy.
awful medical staff and gross and non up to date facilities. Definitely not up to the basic sanitary standards. The CHARGE NURSE discharged me and said I was good to go and I had to flat out tell her my IV was still in. Hate this place.