(Translated by Google) Its was awesome, not waiting, and Mrs Jasmine was spectacular with me. She explained all and very professional. I am happy to be under there Care!! Good Dr. …
This office is so terrible to the patient. They always force the patient to see the doctor even though it is not necessary.. just like business men… Their main focus seems to be in How to make money from patient and insurance co.
I absolutely love this place. It’s so clean and they are so efficient! Dr. Bobbitt was nice and very professional and I felt at ease. I definitely recommend this place.
North Country Family Practice has very professional and kind staff. The medical staff are a bit on the conservative side when it comes to weight management regimens.
Great service, actually answer phone and get you in when you call unlike the majority of healthcare providers in the area (and they are good about getting you in on a timely basis not having to wait a month!), friendly and helpful front desk, clean and nice looking facility, I’ve never waited more than 15 minutes to see someone.
The office itself is very beautiful and the staff were very friendly. I hardly had to wait at all to get called back. Definitely all good things to say about this office. (:
Staff was friendly and physical seemed thorough. Haven’t seen inline Med records yet, but staff doesn’t push it so i would guess it’s not great access, we will see.
Gold standard for a family practice. From the time and attention spent by the staff to “get to know their patients” to the efficiency in scheduling and carrying out tests and procedures, can’t imagine going elsewhere.
Dr. David Wilson was very confident, encouraging and organized. The office staff and technicians are efficient and professional. North Country is a good choice.
Don’t bother trying to come in sick and see Dr. Wilson, the week before New Years. He will not care at all weather you have brochitis or your coughing out a lung! He will put you on mucinex and wish you good luck. He doesn’t care at all!!! Worse experience at North Country EVER!
Fast, thorough and friendly. Been with the doctors there for close to 20 years with no issues and many family emergencies they handled. Very happy with the services tgey provide.
I can’t say enough for Dr Marshall Roberts ! From the moment he steps into the room you his number one priority. He takes the time to ask questions for the correct diagnosis. I wish more Doctors where like this in today age .
Everyone there was so friendly and helpful. Dr. Bobbitt not only listened to me ,but also made sure that i not only understood the treatment options but that i was also satisfied with the decision that i made before i left her office.
Very nice staff! Quick visit for a Dr. office, and did not feel rushed when meeting with the Dr., as sometimes you do when they have lots of appointments back to back.
I have been going to NCFP for over 20 years. Everyone who works here is so caring and thorough. Dr Bobbitt is the best. Thanks so much for your entire team.
My husband and I come here and we absolutely love the staff and doctors. Doctors are knowledgeable, funny and very kind. The staff are very personable and friendly. You won’t regret coming here!
The providers and care received was quite good. However, the office is mismanaged and wait times are unacceptable. My time is no less important than yours and a sheepish “sorry about that” is not enough to keep me as a patient
Nice facility. Easy location to get to. Front office staff are so friendly and welcoming from the first day I called! Everything is there. I don’t have to miss anymore work than I have to. Checkup very thorough. I highly recommend them.
I am very disappointed in the customer service my husband and I received at North Country. I came in on July 1, 2021. I completely understand each business reserves the right to require a mask, however I do not believe it is fair to require …
I had an ear infection and they got me in the same day. I’m not an established patient but will be after today. The staff was awesome!! I highly recommend!
Great experience! I have been encountering a lot of doctors that don’t really listen and don’t seem to care. I did not find that here at all. I think I have finally found my new “doctor home”.
Outstanding staff. I have been with my doctor for 25+ years. Everyone knows what they are doing. Friendly and professional. Some of the staff has been around for 15+ years.
Allison is kind , honest and has a wonderful “bedside” manner at all times.I will continue to put my family’s trust in her to actively keep me in the know of my health and welfare. …
5 Star Rating – Professional staff and doctors. If you need a long term “Primary Care Phsician and more than the new “Doc in the Box” Emergency Care Clinics popping up everywhere, go to North County Family Practice. Highly recommended for “Total medical care”.
I can always get in and be seen as needed. Staff always friendly Dr’s and Nurse Practitioner are excelent . Lab and Xray on site busy office but not much waiting. I am so glad to be a patient here.
I have been a patient of Dr Drake’s and North Country family practice for years. Love how they give me adequate time compassion. Love this practice! Nothing but praise.
The staff is great here. Dr.Bobbitt as well as the NP/PAs are wonderful. The front desk and reception staff are great. The medical assistants are great as well. I would recommend this practice to anyone.
I’ve been a patient of this office since I transferred from my Pediatric physician; located across the street (Dr. Kilgus) from their old location by Baylor. Just moved back into town and suddenly I’m a “new patient”. I was charged $200 …
Been going here for years. Dr Drake is a great doctor with impeccable bedside manner. I moved pretty far away but still make the journey to see him twice a year.
The staff at North Country Family Practice were all great from the front desk to the nurse to the PA, Allison. My health concerns were addressed in a compassionate timely manner. My family of 4 are all satisfied patients here.
My first visit with Dr. Kalan Bobbitt D.O. was wonderful today on 5 April. She is a remarkably competent physician who will listen, treat and advise. This is a woman and a professional that is second to none in her profession and who will …
I have been going to this office since 1994/1995 when I moved back to Texas. Have never had any issues like I’ve had in the past month. Some how on 03/23/19, I ended up hurting my back. Went in to the office on the 26 I think and was told …
The nurse practitioner, Gwen Tinkis, I saw today for my follow up appointment to a general physical exam was very interested in educating me. I really appreciated how my lab results were presented with education as a priority!
I was a patient of Dr Robert and was very pleased with my care. He was fired by Dr Dottie for continuing to order my anxiety medication that I had been on for 2 years with great results I was changed to Dr Wilson who was rude and informed …
This place is run like a well oiled machine. They handle a lot of patients, but do it effectively. My doctor still took a lot of time when he sat down with me and did not seem rushed. They do a great job.
Very nice staff with a punctual pleasant atmosphere. I really liked my visit with Dr. Bobbitt. She listened, was very attentive and made an uncomfortable exam a non issue. I’m glad I chose to see her.
North Country Family Practice offers great medical care. We have been with Dr. Dotti for almost twenty years. Easy in scheduling appointments and a very convenient location.
Dr. Dotti has been our family’s primary physician for over 20 years. He is proactive and takes the time to explain our health plans in detail. We are thankful to have him.
I’ve had the pleasure of being the patient of a wonderful doctor. Doctor dottii and dealing with the wonderful staff from the receptionist upfront the nurses in back as well as the billing department for a number of years.
Thank you all for a wonderful job well done.
Office and staff are fantastic! I have being going here for over 11 years and they always take care of me. Melissa and Lisa in the front are awesome and there are not enough adjectives to describe how much I appreciate Gwen and her staff!!
Dr. Jones was knowledgeable,attentive, empathetic and very caring. She took time to explain my health questions and concerns. Best experience I’ve ever had at a doctor’s office hands down!!!
I’ve been going to Noth Country for almost 10 years. Dr. Dotti is very professional and it shows that he truly cares about the welfare of your health. Front office is very efficient thanks to Lisa and Melissa being very helpful and personable.
I remember the Doctors were fantastic (way back when patients of 12 years weren’t considered “new patients”). Sadly, I won’t be able to confirm with a visit because of an obnoxious staff. Staff was extremely rude, disingenuous, and clearly …
Worst service ever. I was just seen by a doctor yesterday (Friday) for an appointment and after xrays and check up she determined I may have a bacterial infection. She said they were calling me in a prescription and asked me where and I …
Dr Wilson is great , extremely personal and patient with all the questions . The staff is better than any other Dr office I have ever been to. Friendly welcoming caring. Wish I came here years ago!
I needed a last minute appointment for continuing congestion and got in with Carlotta that afternoon. The staff is always friendly and helpful. Carlotta was able to assess and let me know how to treat the symptoms to ensure i was not infectious. Great care at NCFP.
Always friendly staff. Great doctors. Clean and very professional!!!
I get great care from the doctors. You can check in before you arrive for your appointment and it expedited my appointment time!!!
I went to this place (it must have been over 7 months ago) for some very basic tests i wanted done. I went in… Spoke with a doctor, he was very knowledgeable and helpful. He then said I should get blood tests done. I set up another …
Caring doctors and staff. They know what they’re doing. I’ve been going to Dr. Drake for over 27 years and he is simply wonderful. He will take time to explain the diagnosis and treatment in language a non-medical person can understand.
I can’t believe that I had to move to Texas to find the excellent medical care that North Country Family Practice gives. The reception staff is so friendly and it doesn’t matter which doctor, PA, or nurse I see , my family and I get the …
I have been going here for years and they are a great group of doctors and the entire staff is awesome. They are very friendly and professional. Miss Charlotta the physician’s asst. is one of my favs. she is always very nice and caring. They all are at the family practice. You cant get any better here.
Dr. Drake is the best doctor I have come across in my life! The staff is friendly, nice and kind! NCFP is the place for me and it might be for you too!
My husband and I have been going to NCFP since they were by the hospital, around 20 years. We now go as a family of five. Our 8 year old now goes instead of her pediatrician. I have personally been seen by all of the Dr. and nurse …
After my initial visit today, I wish I would have found this family practice years ago. Dr. Wilson was very professional, answered my questions and explained the follow up procedures for my upcoming annual physical. I feel comfortable moving ahead using the services provided at North Country Family Practice. You will too.
Dr. Drake does a great job with our family. We appreciate the additional services available through this practice as well. The allergy clinic has been especially beneficial in helping us to reduce seasonal allergy symptoms.
With the exception of Carlotta Peterson this is the worst doctor’s office we’ve ever been to. Carlotta Peterson is very nice and friendly. She’s the reason we stayed as long as we did. …
Highly professional. Everybody that I have had contact with was attentive, concerned, compassionate and helpful. I am 71 and Dr Dotti has been my primary care physician since the 1990s. I think he is extending my lifespan.
Dr Drake is one of the best if not the best Dr’s I have ever gone to. He takes the time to listen to you and understand what is wrong with you. I would highly recommend him to anyone.
The fastest check in and seeing the doctor Ive ever experienced. I was early and got in before my appointment time. Nurse was very prompt and doctor Bobbitt was attentive and listened to all my concerns. I was in and out (including ekg and blood draw) in 30 minutes.
6/3/21 my Doctor requested I see a specialist and the staff FAILED to do the referral. I made the earliest appointment with the specialist 722/21 to find out the staff failed to do the REFERRAL. No one will call me back. Not a happy camper
I’ve used North Country Family Practice for years. The staff is very friendly, the doctors and nurse practitioners are extremely knowledgable. Most important to me they don’t keep you waiting. I think the longest I’ve ever waited for my appointment is 10 mins. I highly recommend North Country Family Practice.
Great group of professionals. Very competent and thorough. Our family has been using them for the past 20 years and have been extremely pleased. They stay current with the latest medical developments and the staff — both medical and …
My family all sees doctors at North Country Family Practice. They are all very good and caring individuals. The whole staff are awesome. The only problem I have ever had is signing in on the phreesia app. But the receptionist is always happy to sign me.
Gwen has been my doctor for over a decade now, and she’s been amazing the entire time as well as every one of her colleagues. I’d absolutely recommend North Country Family Practice (and have over the years to many people); you all rock.
I’ve been going here for about 15 years and have always had a good experience. I especially like that they can draw blood, take xrays and treat allergies in this office without having to send you somewhere else. We moved 3 years ago, but I …
I visited North Country Family Practice for the first time today and had a very positive experience. Everyone was friendly and professional, including the front desk staff, the nurses, the X-ray tech and Dr. Bobbitt. I filled out new …
This is not your normal doctor’s office. It’s very clean, EVERYONE was nice, and they are very efficient. I got my vitals checked, saw the doctor, and got blood drawn in 20 minutes. I will not have to find a new doctor. I saw Marshall Robert and he was very helpful and calming with my crazy nerves.
Allison Jones is the most incredible provider I have ever seen! She has the most compassion, caring and knowledge and you feel like a person and not a number. She never rushes you and spends plenty of time while keeping on schedule. I had …
While I have had good luck with the providers there, especially Allison Jones, the support staff leave something to be desired. One of the staff a the front desk is rude and brusque and acts like it is such a pain to help the patients. …
I’ve been going to Dr Drake since I was in high school and have even seen Dr Dotti a couple of times. They’re great doctors. Thorough, personable, and not too bad on wait times. The office staff used to be on the rude side but it seems they …
I went to North Country Family Practice to get tested for COVID, initially they were great and got me in right away to talk to a doctor and have the test ordered. At the time they said results would take 3-4 days and scheduled an …
I’ve been looking for a PCP for a few years now since relocating to Dallas. I was referred here by a friend and I’m so happy I was. My physician was punctual, personable, and friendly. It was my first visit but I look forward to continue …
Dr. Bobbit is caring, compassionate, and amazing with all my kids (3, ages ranging 2 months-12 years). When my baby has any type of issue they see him immediately! I love the receptionists who have worked there for years and know my whole family!
I went in for a simple blood pregnancy test and ended up being poked and prodded like a lab rat for multiple different diagnosis that had little to nothing to do with the symptoms I am experiencing. I told them I was unable to obtain a …
I’m really grateful for most all of my experiences at NCFP over th last 10+ years. I began with NP Deb and Dr. Dotti. Then PA Carlotta and Dr. Dotti. Carlotta has been exceptional in every way-always caring, kind, thorough, and spot on with …
Services at this doctor’s office is very prompt , professional , kind and courteous. Everything you would want. You can check-in online. Appointments start on time. There’s no long waiting time to see the doctors, do your exams or any lab work. This doctors office is a well ran facility!!!
My son and I have been going to NCFP for many years. Dr. Drake is one if the best doctors I know. He has a friendly personality and takes the time to listen to any concerns I have about my health and discusses all options to treat any …
The whole staff was AWESOME, VERY EFFICIENT!!!!!. Hadn’t been there in quite a long time but have been with them for years. Couldn’t see Dr Drake, so I saw Dr Robert. I am so so happy to have him as my Dr!!!! He listened to everything I …
Always get a quick appointment-short wait in both waiting room and lobby- Nurse Practitioners are very attentive and provide excellent medical care. I have been a nurse for 25 years and I’m not the greatest patient but I receive excellent …
Trustworthy practice, as any patient should expect from a private practice. I’ve been seen by two nurse practitioners in my time here and both of them were detailed, careful, and had high standards. Allison Jones is very good about …
I am very thankful to have been able to get an appointment last minute. Dianna was able to squeeze me in for my first doctors visit here. And Dr Jones made me feel relief before the visit was over! Definitely making this my primary doctors office!
I have been a patient here for a long time and I like coming here for my healthcare needs. My husband comes here as well. The staff is friendly and greet you with a smile. The care I receive is great. Any questions or concern they address it right away. I would recommend North Country Family Practice to everyone.
I had been in pain for over a month. I tried to get an appointment with your office and kept getting a recording that you were closed. I thought I had a UTI so I went to an Urgent care clinic and they said I didn’t, but gave me an …
Trapped. We are getting allergy shots and they are submitting different codes than what was originally approved costing me thousands of dollars extra. The reviews about the almighty dollar ruling here seem accurate. I have talked to billing …
I’m not one to leave negative reviews – so if I do, a place has left a very good reason for me to want to tell others. In all of my years I have never wanted to warn people to stay away from a business more than this one!! Our family …
My name is Pedro Segura and today I came in for the first time to North country family practice and I had a great experience with front receptionist and Dr. Allison was amazing! I am very please with the entire experience great atmosphere …
They take Medicare, however I was not offered a alternative when I mentioned the wrong insurance, the lady at the front desk pulled her pad away and said sorry we don’t take the insurance twice even after I showed her documentation of the …
We’ve been using Dr Dotti for several years and recommend him and his team often. The office is clean, comfortable, and up to date. The facility includes its own lab, X-ray room, bone density machine, EKG capability and more. The staff is …
I’m a new patient. I was greeted with a smile and friendliness. My wait to get in to see the doctor was about 5 minutes. Everyone was very friendly and caring. The office waiting area was very clean. Overall, I am very happy with my decision to come to North Country Family Medical.
I have been a patient of Dr. Drake for almost 20 years. He’s always caring, professional, compassionate and extremely knowledgeable. He concentrates on your issues and takes all the time necessary. This is the only place I think of when I …
I was given a list of primary care physicians by an urgent care. I recently moved from Charleston SC to Grapevine TX and needed my medical records transferred. I looked on line at all 12 of the practices listed. North Country rated higher …
Do not recommend, they will bill you for a covered physical the way the operate. Your first visit will draw labs but then at the follow up i was billed $167.75 for the results. I asked beforehand to make sure they do not operate this way …
I picked this doctor a couple of years ago. Then COVID hit and they have been horrible to deal with. My husband had cancer and they would not see him because he had a fever. He was misdiagnosed for weeks because they were doing televisits …
My family and I are totally grateful for the care we receive at North Country. Dr. Drake is always very caring and takes the time to listen and understand our concerns. …
I’ve been going here for 6 years and I am happy with the level of care North Country provides. Everyone is very nice and polite. There is never a long wait for your appointment and they’re good at getting you in quick for “sick visits”. I can always rely on them to get me feeling better and diagnosed correct the first time.
See dr Dr Bobbitt and she is a great doctor, but often hard as heck to get an appt with. The front office has never been the friendliest. This office absolutely will not give you routine test results over the phone. I even offered to pay …
Dr. Drake has been my primary care physician for over 20 years, and I’m 43. He has always been very detailed, thorough, and caring. You can tell he truly cares for his patients and he has always spent ample time with me at each appointment – – never a feeling of being rushed or hurried out.
I had my first appointment with Dr. Bobbitt last week and was very pleased with my visit. I moved to Texas almost 4 years ago and have had a very difficult time finding a doctor that I liked. I was truly relieved after I left the office and …
Just recently switched my PCP and it was the best decision! Dr. Elizabeth Beazley has great bed side manners, listened to my concerns and came up with a plan to help tackle the problem areas. I am planning on sticking with North Country …
The Staff, Medical Personnel at North Country Family Practice are tops in my eyes. They are always efficient, more timely and courteous and take great care of their patients. Going to DR. is not always a pleasant experience, but at NCFP staff and personnel treat you like family.
I’ve been a patient here for over 15 years, and the service has steadily declined to the degree of deserving 0 stars. From the lack of customer service at the front desk, to the M.A.’s and nurses; it appears to roll down hill from the …
Well, after 27 years this wonderful family oriented practice chose to quit us in favor of a substandard policy, of which that company offered to close the coverage gaps by selling us aflac type policies for a great deal more money and still …
Worst customer service! I’ve been trying to 2 weeks to get a prescription refill. The pharmacy can’t get ahold of the office because only the answering service answers phone calls. I’ve left messages to be called back and no one returns …
I’ve been going to NCFP for years now and have been extremely happy until Valora Medical Group took over. I’ve called the office 12 times in the past week and get nothing but the answering service (who sound like they’re under water) …
WOW, best service ever at a Doctors office. Arrived for my appointment, was greeted with smiles and very professional and friendly staff.
Did not take long to visit with Dr. Wilson for the first time. I could not feel …
I’ve been seeing the Doctors and Nurse Practioners here for over 20 years. They are all excellent in their field and follow up with the patients after they are seen in the clinic. I recommend all the Healthcare providers in this Clinic highly!
Time to find a new doctor! While I’ve liked the services of Dr. Bobbit for the last 4 years, since they sold the practice to Valora, it’s been a horrible service experience. No one answers when you call, so you get rolled to a Valora …
I have been going here for years. Don’t bother. You will never see an actual doctor. I’d you like pa’s this is the place for you. Also if you like arguing woth someone while trying to make an appointment, you are in the right spot. May the …
My entire family used to be patients here, but over the past two years, since the practice was sold to a medical corporation, the service has become just awful. The doctors are excellent, but the scheduling is absurd. My son is the only one …
I brought my mother in law in for her appointment. She’s in a wheelchair for transport. The woman at the front desk at checkin was lovely. The nurse and doctor said they’d give us a sample cup to take with us so she could more easily …
I don’t understand this office. You are positive with COVID and they refuse to see you in office (understandable), but they easily give you a virtual visit and prescribe you medication without checking your lungs. However, you go in with …
(Translated by Google) Its was awesome, not waiting, and Mrs Jasmine was spectacular with me. She explained all and very professional. I am happy to be under there Care!! Good Dr. …
They are wonderful.
Thorough, personal, and professional!
Very efficient and friendly staff
Very friendly, professional and nice
Great service Great Doctors Great experience
The place is so nice and friendly staff.
Very friendly and compassionate.
Very pleasant experience everyone very professional
Allison is always so kind and helpful 😊 …
Very caring staff and Doctors.
Love this place Dr.Drake is great!
Always friendly, helpful and great care!
Have gone here since 1987. All good!
Was a great place. Friendly and polite. Fast services.
Dr Drake and all the workers are wonderful.
Great experience here! Very thorough and caring.
Great staff. Caring doctor that listens!
I appreciate this clinic for expertise and relationships with patients.
Great folks who really take care of their patients!
Great staff that goes the extra mile to make you feel like you are part of their family.
Very professional staff that takes care of the patient’s needs.
Friendly staff, great doctors. Highly recommend!
Very nice people. Not a lot of waiting. Always responsive to my needs.
Great doctors and staff! Would highly recommend.
Always have a great experience when I come here! Highly recommend this office!
Been going here for 3 years now and every time has been a great experience.
Everyone is friendly and professional. I’ve been going there for years and truly appreciate all the staff!
Had a physical, blood and dexoscan all in an hour. Very good job.
This was my first visit with Dr Bobbit. She was thorough explained everything and was very personable
Always a nice, friendly place. Enjoy working with Dr. Drake and Gwen Tinks
I saw Dr. Robert today for a quick sick visit, I was in and out, he is awesome!
Elizabeth is wonderful……Very smart and very caring!
Friendly staff. Doctors that explain what is going on and listen too you.they help me manage my health.
Gwen Tinkis has been my primary for years now and has never disappointed!
Dr. Kalan Bobbitt is professional, kind and efficient. Above all, she listens to you.
It’s a great place to go for care when your are sick or for a physical. The staff are efficient and knowledgeable.
Very professional staff it was my first visit but looking forward to making it my family doctor home!!!
I got an appointment the morning after calling! The staff was friendly and everything was quick and easy!
Always timely. Always thorough. Have the nicest staff. Drive more than an hour to see folks at North Country.
Allison Jones, NP, is excellent. Very good listener. Shows care, is professional and informative.
Facilities are top quality. Everyone I had contact with was cordial, helpful and efficient in doing their job.
My doctor is awesome! The receptionist are great! Love it this place.
Staff very friendly and efficient.
Best experience you can have at a doctor’s office.
I have been a patient for +25 years. This is a team of friendly experts. You will love them
The wait is never too long, the doctors are all super friendly, and the nurses are all sweethearts. I love this place.
My family has been going to North Country Family Practice for over a year and they never fail to make sure we are being well taken care of.
Hardly any wait and staff was all professional, nice, and helpful. I’m happy to have found a go to doctor.
Dr. Bobbitt And her staff are very patient oriented and deliver service which is second to none, this includes the ladies at the front desk
Excellent physicians and staff. Dr William Drake is an outstanding doctor!
I’ve been a patient of Dr Drake for years. Always great service and staff. Highly recommend.
A pleasant experience and high level expertise! From the friendly greeting of reception to the friendly and careful care of physicians, an A+.
Professional and caring! The nurse was willing to do a bit of research for me and it was all and all an effective visit.
The staff is friendly and helpful. Moving from a small town, I was apprehensive about finding a new doctor. I’m glad I was directed here
This office is so terrible to the patient. They always force the patient to see the doctor even though it is not necessary.. just like business men… Their main focus seems to be in How to make money from patient and insurance co.
Friendly and helpful staff. No waiting time, if they say it’s a 10:00 appointment then you are seen at 10:00. Would highly recommend!
I absolutely love this place. It’s so clean and they are so efficient! Dr. Bobbitt was nice and very professional and I felt at ease. I definitely recommend this place.
I have been a patient here for more than 20 years. Caring staff and doctors. Prompt referrals and attention to patients.
It went well. Everyone was very nice. I am new to the area and needed a local doctor. I saw Dr.Roberts he was very knowledgable and helpful.
We like the staff, very friendly and helpful, and Dr Wilson prescribed the right medicine for my condition.
I’ve not ever had a bad experience. I can usually get seen in a timely manner when needed. Nice staff and I really like Allison the PA.
We love North Texas Family Practice. The doctors are great & their staff is knowledgeable & very helpful.
The staff here was very rude. Unprofessional and unwilling to help in anyway. The doctors are good but expect long wait times and full schedules.
The staff was Prompt, Organized and Friendly. Dr. Bobbitt was concerned and listened. The visit was short sweet and direct which was perfect for me.
Everyone was very nice and professional. My very first visit and it was great. Very well run practice. Answered all of my questions. A++++
Dr Bobbitt is great. She was attentive and effective in her communication. Very nice staff and office. Highly recommended.
North Country Family Practice has very professional and kind staff. The medical staff are a bit on the conservative side when it comes to weight management regimens.
They never make me wait and totally respect my time and move swiftly,,,I love that most all test can be completed at their office!
Beyond excellent. The most well run Dr’s office I have ever been to. Prompt, speedy, polite, 10/10 would recommend.
Great service, actually answer phone and get you in when you call unlike the majority of healthcare providers in the area (and they are good about getting you in on a timely basis not having to wait a month!), friendly and helpful front desk, clean and nice looking facility, I’ve never waited more than 15 minutes to see someone.
The office itself is very beautiful and the staff were very friendly. I hardly had to wait at all to get called back. Definitely all good things to say about this office. (:
Everyone is so nice. Dr. Robert made me feel comfortable. I have been looking for a good doctor for sometime and it seems my search is over.
We have been going here for years. Today’s appointment was very quick. I love that Gwen really listens to me and my concerns!
I’ve been with them for 26 years, same doctor and same great service as always. I highly recommend them for all of your medical needs.
Staff was friendly and physical seemed thorough. Haven’t seen inline Med records yet, but staff doesn’t push it so i would guess it’s not great access, we will see.
Great practice in all aspects. Billing/reception, assistants, and physicians. Practitioner Jones has a patient for life – highly recommend!
Gold standard for a family practice. From the time and attention spent by the staff to “get to know their patients” to the efficiency in scheduling and carrying out tests and procedures, can’t imagine going elsewhere.
Dr. David Wilson was very confident, encouraging and organized. The office staff and technicians are efficient and professional. North Country is a good choice.
Don’t bother trying to come in sick and see Dr. Wilson, the week before New Years. He will not care at all weather you have brochitis or your coughing out a lung! He will put you on mucinex and wish you good luck. He doesn’t care at all!!! Worse experience at North Country EVER!
Fast, thorough and friendly. Been with the doctors there for close to 20 years with no issues and many family emergencies they handled. Very happy with the services tgey provide.
I can’t say enough for Dr Marshall Roberts ! From the moment he steps into the room you his number one priority. He takes the time to ask questions for the correct diagnosis. I wish more Doctors where like this in today age .
Everyone there was so friendly and helpful. Dr. Bobbitt not only listened to me ,but also made sure that i not only understood the treatment options but that i was also satisfied with the decision that i made before i left her office.
Very nice staff! Quick visit for a Dr. office, and did not feel rushed when meeting with the Dr., as sometimes you do when they have lots of appointments back to back.
Dr. Drake is so kind and personable. He listens to me and makes me feel like I’m the most important patient he has seen that day. He keeps me healthy!
This office is slow to respond and not pleasant to work with. Patient care is awful and it’s disgusting that they don’t put patient health first.
I have been going to NCFP for over 20 years. Everyone who works here is so caring and thorough. Dr Bobbitt is the best. Thanks so much for your entire team.
My husband and I come here and we absolutely love the staff and doctors. Doctors are knowledgeable, funny and very kind. The staff are very personable and friendly. You won’t regret coming here!
The providers and care received was quite good. However, the office is mismanaged and wait times are unacceptable. My time is no less important than yours and a sheepish “sorry about that” is not enough to keep me as a patient
Nice facility. Easy location to get to. Front office staff are so friendly and welcoming from the first day I called! Everything is there. I don’t have to miss anymore work than I have to. Checkup very thorough. I highly recommend them.
I am very disappointed in the customer service my husband and I received at North Country. I came in on July 1, 2021. I completely understand each business reserves the right to require a mask, however I do not believe it is fair to require …
I had an ear infection and they got me in the same day. I’m not an established patient but will be after today. The staff was awesome!! I highly recommend!
Great experience! I have been encountering a lot of doctors that don’t really listen and don’t seem to care. I did not find that here at all. I think I have finally found my new “doctor home”.
Outstanding staff. I have been with my doctor for 25+ years. Everyone knows what they are doing. Friendly and professional. Some of the staff has been around for 15+ years.
Allison is kind , honest and has a wonderful “bedside” manner at all times.I will continue to put my family’s trust in her to actively keep me in the know of my health and welfare. …
5 Star Rating – Professional staff and doctors. If you need a long term “Primary Care Phsician and more than the new “Doc in the Box” Emergency Care Clinics popping up everywhere, go to North County Family Practice. Highly recommended for “Total medical care”.
I can always get in and be seen as needed. Staff always friendly Dr’s and Nurse Practitioner are excelent . Lab and Xray on site busy office but not much waiting. I am so glad to be a patient here.
I have been a patient of Dr Drake’s and North Country family practice for years. Love how they give me adequate time compassion. Love this practice! Nothing but praise.
The staff is great here. Dr.Bobbitt as well as the NP/PAs are wonderful. The front desk and reception staff are great. The medical assistants are great as well. I would recommend this practice to anyone.
I’ve been a patient of this office since I transferred from my Pediatric physician; located across the street (Dr. Kilgus) from their old location by Baylor. Just moved back into town and suddenly I’m a “new patient”. I was charged $200 …
Been going here for years. Dr Drake is a great doctor with impeccable bedside manner. I moved pretty far away but still make the journey to see him twice a year.
The staff at North Country Family Practice were all great from the front desk to the nurse to the PA, Allison. My health concerns were addressed in a compassionate timely manner. My family of 4 are all satisfied patients here.
My first visit with Dr. Kalan Bobbitt D.O. was wonderful today on 5 April. She is a remarkably competent physician who will listen, treat and advise. This is a woman and a professional that is second to none in her profession and who will …
I have been going to this office since 1994/1995 when I moved back to Texas. Have never had any issues like I’ve had in the past month. Some how on 03/23/19, I ended up hurting my back. Went in to the office on the 26 I think and was told …
The nurse practitioner, Gwen Tinkis, I saw today for my follow up appointment to a general physical exam was very interested in educating me. I really appreciated how my lab results were presented with education as a priority!
I have been coming here for over 20 years and have NEVER had to wait this long. Currently 1 hr 5 min past my appt time for labs and still waiting.
I was a patient of Dr Robert and was very pleased with my care. He was fired by Dr Dottie for continuing to order my anxiety medication that I had been on for 2 years with great results I was changed to Dr Wilson who was rude and informed …
This place is run like a well oiled machine. They handle a lot of patients, but do it effectively. My doctor still took a lot of time when he sat down with me and did not seem rushed. They do a great job.
Very nice staff with a punctual pleasant atmosphere. I really liked my visit with Dr. Bobbitt. She listened, was very attentive and made an uncomfortable exam a non issue. I’m glad I chose to see her.
North Country Family Practice offers great medical care. We have been with Dr. Dotti for almost twenty years. Easy in scheduling appointments and a very convenient location.
I posted this a year ago and it still stands today, wonderful Doctors office
The office staff are amazing always smiling and helpful, the nurses, technicians …
Dr. Dotti has been our family’s primary physician for over 20 years. He is proactive and takes the time to explain our health plans in detail. We are thankful to have him.
When you are waiting so long the light goes out. Sadly has gone down hill since being acquired
I’ve had the pleasure of being the patient of a wonderful doctor. Doctor dottii and dealing with the wonderful staff from the receptionist upfront the nurses in back as well as the billing department for a number of years.
Thank you all for a wonderful job well done.
Office and staff are fantastic! I have being going here for over 11 years and they always take care of me. Melissa and Lisa in the front are awesome and there are not enough adjectives to describe how much I appreciate Gwen and her staff!!
Dr. Jones was knowledgeable,attentive, empathetic and very caring. She took time to explain my health questions and concerns. Best experience I’ve ever had at a doctor’s office hands down!!!
I’ve been going to Noth Country for almost 10 years. Dr. Dotti is very professional and it shows that he truly cares about the welfare of your health. Front office is very efficient thanks to Lisa and Melissa being very helpful and personable.
I remember the Doctors were fantastic (way back when patients of 12 years weren’t considered “new patients”). Sadly, I won’t be able to confirm with a visit because of an obnoxious staff. Staff was extremely rude, disingenuous, and clearly …
Worst service ever. I was just seen by a doctor yesterday (Friday) for an appointment and after xrays and check up she determined I may have a bacterial infection. She said they were calling me in a prescription and asked me where and I …
Dr Wilson is great , extremely personal and patient with all the questions . The staff is better than any other Dr office I have ever been to. Friendly welcoming caring. Wish I came here years ago!
I needed a last minute appointment for continuing congestion and got in with Carlotta that afternoon. The staff is always friendly and helpful. Carlotta was able to assess and let me know how to treat the symptoms to ensure i was not infectious. Great care at NCFP.
Always friendly staff. Great doctors. Clean and very professional!!!
I get great care from the doctors. You can check in before you arrive for your appointment and it expedited my appointment time!!!
I went to this place (it must have been over 7 months ago) for some very basic tests i wanted done. I went in… Spoke with a doctor, he was very knowledgeable and helpful. He then said I should get blood tests done. I set up another …
Caring doctors and staff. They know what they’re doing. I’ve been going to Dr. Drake for over 27 years and he is simply wonderful. He will take time to explain the diagnosis and treatment in language a non-medical person can understand.
I can’t believe that I had to move to Texas to find the excellent medical care that North Country Family Practice gives. The reception staff is so friendly and it doesn’t matter which doctor, PA, or nurse I see , my family and I get the …
I have been going here for years and they are a great group of doctors and the entire staff is awesome. They are very friendly and professional. Miss Charlotta the physician’s asst. is one of my favs. she is always very nice and caring. They all are at the family practice. You cant get any better here.
Dr. Drake is the best doctor I have come across in my life! The staff is friendly, nice and kind! NCFP is the place for me and it might be for you too!
My husband and I have been going to NCFP since they were by the hospital, around 20 years. We now go as a family of five. Our 8 year old now goes instead of her pediatrician. I have personally been seen by all of the Dr. and nurse …
After my initial visit today, I wish I would have found this family practice years ago. Dr. Wilson was very professional, answered my questions and explained the follow up procedures for my upcoming annual physical. I feel comfortable moving ahead using the services provided at North Country Family Practice. You will too.
Dr. Drake does a great job with our family. We appreciate the additional services available through this practice as well. The allergy clinic has been especially beneficial in helping us to reduce seasonal allergy symptoms.
With the exception of Carlotta Peterson this is the worst doctor’s office we’ve ever been to. Carlotta Peterson is very nice and friendly. She’s the reason we stayed as long as we did. …
Highly professional. Everybody that I have had contact with was attentive, concerned, compassionate and helpful. I am 71 and Dr Dotti has been my primary care physician since the 1990s. I think he is extending my lifespan.
Dr Drake is one of the best if not the best Dr’s I have ever gone to. He takes the time to listen to you and understand what is wrong with you. I would highly recommend him to anyone.
The fastest check in and seeing the doctor Ive ever experienced. I was early and got in before my appointment time. Nurse was very prompt and doctor Bobbitt was attentive and listened to all my concerns. I was in and out (including ekg and blood draw) in 30 minutes.
6/3/21 my Doctor requested I see a specialist and the staff FAILED to do the referral. I made the earliest appointment with the specialist 722/21 to find out the staff failed to do the REFERRAL. No one will call me back. Not a happy camper
I’ve used North Country Family Practice for years. The staff is very friendly, the doctors and nurse practitioners are extremely knowledgable. Most important to me they don’t keep you waiting. I think the longest I’ve ever waited for my appointment is 10 mins. I highly recommend North Country Family Practice.
Great group of professionals. Very competent and thorough. Our family has been using them for the past 20 years and have been extremely pleased. They stay current with the latest medical developments and the staff — both medical and …
My family all sees doctors at North Country Family Practice. They are all very good and caring individuals. The whole staff are awesome. The only problem I have ever had is signing in on the phreesia app. But the receptionist is always happy to sign me.
Gwen has been my doctor for over a decade now, and she’s been amazing the entire time as well as every one of her colleagues. I’d absolutely recommend North Country Family Practice (and have over the years to many people); you all rock.
I’ve been going here for about 15 years and have always had a good experience. I especially like that they can draw blood, take xrays and treat allergies in this office without having to send you somewhere else. We moved 3 years ago, but I …
I visited North Country Family Practice for the first time today and had a very positive experience. Everyone was friendly and professional, including the front desk staff, the nurses, the X-ray tech and Dr. Bobbitt. I filled out new …
This is not your normal doctor’s office. It’s very clean, EVERYONE was nice, and they are very efficient. I got my vitals checked, saw the doctor, and got blood drawn in 20 minutes. I will not have to find a new doctor. I saw Marshall Robert and he was very helpful and calming with my crazy nerves.
Allison Jones is the most incredible provider I have ever seen! She has the most compassion, caring and knowledge and you feel like a person and not a number. She never rushes you and spends plenty of time while keeping on schedule. I had …
While I have had good luck with the providers there, especially Allison Jones, the support staff leave something to be desired. One of the staff a the front desk is rude and brusque and acts like it is such a pain to help the patients. …
I’ve been going to Dr Drake since I was in high school and have even seen Dr Dotti a couple of times. They’re great doctors. Thorough, personable, and not too bad on wait times. The office staff used to be on the rude side but it seems they …
I went to North Country Family Practice to get tested for COVID, initially they were great and got me in right away to talk to a doctor and have the test ordered. At the time they said results would take 3-4 days and scheduled an …
I’ve been looking for a PCP for a few years now since relocating to Dallas. I was referred here by a friend and I’m so happy I was. My physician was punctual, personable, and friendly. It was my first visit but I look forward to continue …
Dr. Bobbit is caring, compassionate, and amazing with all my kids (3, ages ranging 2 months-12 years). When my baby has any type of issue they see him immediately! I love the receptionists who have worked there for years and know my whole family!
I went in for a simple blood pregnancy test and ended up being poked and prodded like a lab rat for multiple different diagnosis that had little to nothing to do with the symptoms I am experiencing. I told them I was unable to obtain a …
I’m really grateful for most all of my experiences at NCFP over th last 10+ years. I began with NP Deb and Dr. Dotti. Then PA Carlotta and Dr. Dotti. Carlotta has been exceptional in every way-always caring, kind, thorough, and spot on with …
Services at this doctor’s office is very prompt , professional , kind and courteous. Everything you would want. You can check-in online. Appointments start on time. There’s no long waiting time to see the doctors, do your exams or any lab work. This doctors office is a well ran facility!!!
My son and I have been going to NCFP for many years. Dr. Drake is one if the best doctors I know. He has a friendly personality and takes the time to listen to any concerns I have about my health and discusses all options to treat any …
The whole staff was AWESOME, VERY EFFICIENT!!!!!. Hadn’t been there in quite a long time but have been with them for years. Couldn’t see Dr Drake, so I saw Dr Robert. I am so so happy to have him as my Dr!!!! He listened to everything I …
Always get a quick appointment-short wait in both waiting room and lobby- Nurse Practitioners are very attentive and provide excellent medical care. I have been a nurse for 25 years and I’m not the greatest patient but I receive excellent …
Trustworthy practice, as any patient should expect from a private practice. I’ve been seen by two nurse practitioners in my time here and both of them were detailed, careful, and had high standards. Allison Jones is very good about …
I am very thankful to have been able to get an appointment last minute. Dianna was able to squeeze me in for my first doctors visit here. And Dr Jones made me feel relief before the visit was over! Definitely making this my primary doctors office!
I have been a patient here for a long time and I like coming here for my healthcare needs. My husband comes here as well. The staff is friendly and greet you with a smile. The care I receive is great. Any questions or concern they address it right away. I would recommend North Country Family Practice to everyone.
I had been in pain for over a month. I tried to get an appointment with your office and kept getting a recording that you were closed. I thought I had a UTI so I went to an Urgent care clinic and they said I didn’t, but gave me an …
Trapped. We are getting allergy shots and they are submitting different codes than what was originally approved costing me thousands of dollars extra. The reviews about the almighty dollar ruling here seem accurate. I have talked to billing …
I’m not one to leave negative reviews – so if I do, a place has left a very good reason for me to want to tell others. In all of my years I have never wanted to warn people to stay away from a business more than this one!! Our family …
My name is Pedro Segura and today I came in for the first time to North country family practice and I had a great experience with front receptionist and Dr. Allison was amazing! I am very please with the entire experience great atmosphere …
They take Medicare, however I was not offered a alternative when I mentioned the wrong insurance, the lady at the front desk pulled her pad away and said sorry we don’t take the insurance twice even after I showed her documentation of the …
We’ve been using Dr Dotti for several years and recommend him and his team often. The office is clean, comfortable, and up to date. The facility includes its own lab, X-ray room, bone density machine, EKG capability and more. The staff is …
I’m a new patient. I was greeted with a smile and friendliness. My wait to get in to see the doctor was about 5 minutes. Everyone was very friendly and caring. The office waiting area was very clean. Overall, I am very happy with my decision to come to North Country Family Medical.
I have been a patient of Dr. Drake for almost 20 years. He’s always caring, professional, compassionate and extremely knowledgeable. He concentrates on your issues and takes all the time necessary. This is the only place I think of when I …
I was given a list of primary care physicians by an urgent care. I recently moved from Charleston SC to Grapevine TX and needed my medical records transferred. I looked on line at all 12 of the practices listed. North Country rated higher …
Do not recommend, they will bill you for a covered physical the way the operate. Your first visit will draw labs but then at the follow up i was billed $167.75 for the results. I asked beforehand to make sure they do not operate this way …
I picked this doctor a couple of years ago. Then COVID hit and they have been horrible to deal with. My husband had cancer and they would not see him because he had a fever. He was misdiagnosed for weeks because they were doing televisits …
My family and I are totally grateful for the care we receive at North Country. Dr. Drake is always very caring and takes the time to listen and understand our concerns. …
I’ve been going here for 6 years and I am happy with the level of care North Country provides. Everyone is very nice and polite. There is never a long wait for your appointment and they’re good at getting you in quick for “sick visits”. I can always rely on them to get me feeling better and diagnosed correct the first time.
See dr Dr Bobbitt and she is a great doctor, but often hard as heck to get an appt with. The front office has never been the friendliest. This office absolutely will not give you routine test results over the phone. I even offered to pay …
The office is friendly, as is my PA. However they will require you to see them every six months even if you’ve been on a medication for 20 years. …
Dr. Drake has been my primary care physician for over 20 years, and I’m 43. He has always been very detailed, thorough, and caring. You can tell he truly cares for his patients and he has always spent ample time with me at each appointment – – never a feeling of being rushed or hurried out.
I had my first appointment with Dr. Bobbitt last week and was very pleased with my visit. I moved to Texas almost 4 years ago and have had a very difficult time finding a doctor that I liked. I was truly relieved after I left the office and …
Just recently switched my PCP and it was the best decision! Dr. Elizabeth Beazley has great bed side manners, listened to my concerns and came up with a plan to help tackle the problem areas. I am planning on sticking with North Country …
The Staff, Medical Personnel at North Country Family Practice are tops in my eyes. They are always efficient, more timely and courteous and take great care of their patients. Going to DR. is not always a pleasant experience, but at NCFP staff and personnel treat you like family.
I’ve been a patient here for over 15 years, and the service has steadily declined to the degree of deserving 0 stars. From the lack of customer service at the front desk, to the M.A.’s and nurses; it appears to roll down hill from the …
Well, after 27 years this wonderful family oriented practice chose to quit us in favor of a substandard policy, of which that company offered to close the coverage gaps by selling us aflac type policies for a great deal more money and still …
Worst customer service! I’ve been trying to 2 weeks to get a prescription refill. The pharmacy can’t get ahold of the office because only the answering service answers phone calls. I’ve left messages to be called back and no one returns …
I’ve been going to NCFP for years now and have been extremely happy until Valora Medical Group took over. I’ve called the office 12 times in the past week and get nothing but the answering service (who sound like they’re under water) …
WOW, best service ever at a Doctors office. Arrived for my appointment, was greeted with smiles and very professional and friendly staff.
Did not take long to visit with Dr. Wilson for the first time. I could not feel …
I’ve been seeing the Doctors and Nurse Practioners here for over 20 years. They are all excellent in their field and follow up with the patients after they are seen in the clinic. I recommend all the Healthcare providers in this Clinic highly!
Time to find a new doctor! While I’ve liked the services of Dr. Bobbit for the last 4 years, since they sold the practice to Valora, it’s been a horrible service experience. No one answers when you call, so you get rolled to a Valora …
I have been going here for years. Don’t bother. You will never see an actual doctor. I’d you like pa’s this is the place for you. Also if you like arguing woth someone while trying to make an appointment, you are in the right spot. May the …
My entire family used to be patients here, but over the past two years, since the practice was sold to a medical corporation, the service has become just awful. The doctors are excellent, but the scheduling is absurd. My son is the only one …
I brought my mother in law in for her appointment. She’s in a wheelchair for transport. The woman at the front desk at checkin was lovely. The nurse and doctor said they’d give us a sample cup to take with us so she could more easily …
I don’t understand this office. You are positive with COVID and they refuse to see you in office (understandable), but they easily give you a virtual visit and prescribe you medication without checking your lungs. However, you go in with …