North Florida Regional Medical Center

HCA Florida North Florida Hospital

North Florida Regional Medical Center is now HCA Florida North Florida Hospital. Our hospital is a 510-bed, full-service medical and surgical … See more

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North Florida Regional Medical Center Reviews ( 250 )

  1. Had outpatient surgery and the complete staff were very friendly and qualified. It took extra time to get into the surgery room but am so grateful to have the procedure behind me. The recovery nurses were excellent. My surgery was …

  2. The breakfast in the Cafe is tolerable but had no salt or pepper in the grits. My only complaint about this hospital is that the parking area to unload a stretcher is very small and hard to get a spot. Then u have a locked door if u have no …

  3. I come here for an emergency, and as I speak I had been able to complete or even start working on a will, this is the worst service I have ever received in my history of hospitals. I truly feel the decline of my body. My name is Tarnardus …

  4. Excellent experience, stayed 5 days and didn’t meet anyone who wasn’t very kind to me. The wait for a room in the ED was long but these days that is to be expected. They respected my wishes, even when I disagreed with their protocols. …

  5. The ER was very busy and it took 5 1/2 hours to get to a room after being admitted. The positive thing was the staff was outstanding! The nurses and tec’s are the most caring folks I have ever encountered. The 3 North staff was excellent!

  6. First I’ll say most of our interactions with NFRMC and their outpatient clinics has been positive. But unfortunately we had a really bad experience with customer service in your outpatient urology. It was our first visit and hopefully …

  7. Although I had A great number of friends praying for me I don’t think the surgery couldn’t have went any smoother then it did. Dr. Lombardo has great bedside manner‘s. All of the staff was very very caring and quick to give me whatever my need was. I am grateful for the whole staff

  8. My mother was admitted here for a stroke. We have had some issues such as not getting any update for hours, some rude staff, a nurse sending my mother into a bathroom alone without a walker after she had a stroke. She fell in the bathroom …

  9. Extremely pleasant, professional and caring. Call button was answered almost immediately and never had to wait on the staff. Could not have gotten better care anywhere else. Plus, it didn’t matter that I was a former employee. They were awesome.

  10. My doctor insisted I go by ambulance to the ER as he thought I was having a stroke. At NFRMC’s ER suspected strokes go in quickly.
    The EMT in the ambulance while monitoring me had me do the “smile” test. And I …

  11. I’m going to keep this simple. Hands down best all around experience I’ve had with a hospital system. From the care to the staff to the accommodations. The tech they have here is next generation. I’m very impressed.

  12. Stayed in the “psych ward” for 3 days, absolutely shocking and horrifying experience. I was there for depression and was thrown in with people with severe mental illnesses as well as those going through rehab… whoever thought to throw …

  13. Considering I was having hip replacement it was a very nice stay, once we got control of the pain . The food was really top lunches and Dinners were so good, and the nurses were so kind and compassionate and they had a good sense of humor..

  14. I found out after a test that I had a blockage in the right side of my heart and was scheduled for a stint to be placed there. Dr Vanroy did the procedure and assured me everything would be fine and I would start to feel better soon. …

  15. My experience at North Florida Emergency room was very poor. I am currently 5 months pregnant went in for chest pain and difficulty breathing and still had to sit in waiting room for 6 hours and still wasn’t seen. The nurses that were on …

  16. Surgery was not bad at all, this is always my favorite hospital. Everyone treats the patients so good. Other places have changed since Covid but North Florida has always treated me so good, 5th surgery and no complaints!

  17. This was my first time here and I absolutely will never go to another hospital again!! Everyome from the doctors,, nurses,, tech,, dietary,, and house keeping on the 5th floor oncology are AMAZING!!!! They go above and beyond their duties …

  18. I was admitted & had Hip replacement & there for at least 48 plus hours. I was at EVERY point meet, by every person nurse, Doctors and PT with the upmost respect, & care anyone could ask for! Couldn’t have been a better experience for my medical needs! Thank you for doing what your hospitality does best! ❤️

  19. I already figured I would have an interesting labor experience due to the fact that I had to be induced because of gestational hypertension at 37 weeks, but I really didn’t anticipate that I would stay in the hospital past two days. After …

  20. (2019 post…) I’m an “experienced patient” having had 18 orthopedic operations in the last 30 years – so consider my opinion not as not that of one from a novice. This last operation was for a complete lumbar fusion and required a stay …

  21. The absolute BEST HOSPITAL I have been a patient of.From pre surgery tests to the surgery it’s self everyone was, So ORGANIZED,POLITE, PROFESSIONAL and CARING. I couldn’t have ask for a better experience or care.My Intensive care nurses …

  22. After a car accident, they took me to the ER portion of N FL Hospital. There I received the best treatment possible. There were two doctors that came in to see me with one stitching up my hand and the other putting a boot on my leg. The situation was entirely positive.

  23. The staff treated me with respect and kindness. Their care for me was authentic. My nurses went above and beyond to make sure I was comfortable by making sure my voice was heard and needs were met.

  24. Excellent customer service, very positive attitude by everyone I encountered. Absolutely Awsome and I’m not usually fond of even visiting people in hospitals but the attitude, energy and job enthusiasm made it very exceptional this …

  25. The staff was fantastic from labor & delivery nurses (Michael, Rene, Lauren, Alana & Angeli were ALL fantastic). They took good care of me & they eased my anxiety & fears. The postpartum nurses (Gina, Michaela & Jessica) helped me so much …

  26. Everyone at hospital was friendly, efficient and made me feel comfortable.
    The doctor was super nice and numerous people told me he was the best. It’s true. …

  27. I had news that no one wants to hear–a lump. Dr. Lam and Dr. Jani took good care of me and gave me great news that everything was fine. Every single person I encountered treated me very well and I was very comfortable and pleased. Thank you all.

  28. I was very very pleased with the care that I received by all the medical staff at North Florida Regional Hospital. Everyone from the E R service all the the way to the 3rd floor medical staff. The Doctors and nurses were all very nice …

  29. I was impressed by everything. The staff was competent & personable. The facility was welcoming, spotless, & well equipped. I’m a retired RN who
    opened & staffed an outpatient department in Orlando in the 1980’s so I know …

  30. The personnel, especially Ellen, RN, tech Jon, and Nurse KC were wonderful and they did everything they could for me. Other than that, the experience was more of a nightmare. The mattress was the worst on which I have ever tried to sleep, …

  31. I was set to deliver here by induction on Monday April 25. I came in concerned about baby since I was 40+4 they sent me home since baby was “ fine”I kept on calling back to see if they had any availability in rooms for induction since …

  32. We had a very great experience this past week with my Mother being in the hospital for several days. The 7th floor nurses are amazing. They are very helpful, and very polite. When asked for medicines, they were very prompt. Wendy Bannister …

  33. If I could give a no star rating, I would. After 4 hours of waiting in the ER in pain, I walked out. No doctor ever saw me to explain the ultrasound and ct-scan that was performed. I asked several times for pain medication after being there …

  34. I do believe I had very good care! So many amazing dedicated staff members! The hardest part was needing to be kept in the ER overnight because of a shortage of rooms! Out of necessity the bright lights were on and it was so noisy. I was on …

  35. I’ve debated writing this review for months now since my Nana who raised me died from COVID back in August. But traumatic memories of the time with this hospital came back and I’ve been angry for month and I’m done keeping silent. …

  36. Gruff attendants; literally was given a warm blanket when displaying cyanosis for some reason, despite having several ECGs ordered
    Bordering on somewhere between negligence and malice

  37. I did not have to wait at all at the time of day we arrived and was seen immediately by a team of caring ER staff. They diagnosed my issue and the recommended protocol for treatment and follow up. We had never been to this ER/hospital …

  38. My care for outpatient surgery at North Florida Women’s Center was good.
    The nursing staff was amazing, especially Ms. Paula! I had a little problem with the anesthesiologist resident, but was resolved quickly. I would recommend this facility to other patients.

  39. Very efficient, everyone was friendly and helpful.from the time I checked in until my discharge.
    Even the food was great I couldn’t believe this was a hospital

  40. I have been to the emergency room a dozen times after having open heart surgery 1 and 1/2 years ago every time I have gone I have been mistreated by the nurses they are rude miserable and complain that they are overworked they should quit …

  41. Our negative experiences suffered when my wife was treated at HCA for a broken femur were so serious, and life changing, that I would tell of them only under the guidance of a lawyer.

  42. Was given too much anesthetic in surgery. Also nurse inserted IV just below the skin and the liquid caused fluid buildup all oling mt hand and arm. Not good.

  43. I was seen promptly and they took X-rays of my injured shoulder and left collarbone. No broken bones or dislocation. Gave me a prescription for heat rub.like bengay.

  44. I was very impressed with my visit at this hospital, everyone there was super nice and friendly, they all introduced themselves when they came in the room, they answered all my questions. I would definitely, recommend this hospital to everyone.

  45. Horrible experience! They don’t take people serious! I needed antibiotics and they laughed me out the ER. Woman’s care is a joke to these people! No wonder why everyone says to stay away from them! If I could give them negative stars I would!

  46. I went in last week for foot ptoblems,I had surgery Next day.I found majority of the staff awesome, place was clean and was updated on majority of the stuff.I want to give a shout out to a fee people Nurse Amy,Nurse Stacy and Nurse Rick.I also want ti say Techs Taylor,Tia and Gigi did an outstanding job.This was on the 3rd floor..

  47. I was transferred from lake city to this facility and the care was absolutely incredible mandi Joe and Taylor er nurses were awesome and when I got to the floor all the nurses, techs, dietary and housekeepers were all the best I have ever had.

  48. I have been at North Florida Hospital twice and I have received quality care. Once was for pneumonia and the other was for a subdural hematoma due to a fall which was cured with brain surgery.

  49. If I could leave no stars I would. HCA doesn’t care about their patients they only care about making a dollar. Long story short I was admitted at North Florida due to extreme abdominal pain I was at North Florida for a week before they told …

  50. All of the staff were very nice and accomodating. As was food service and CJ in housekeeping. This was my second time using north florida as my birthing place and i recommend it to all expecting mothers.

  51. The reception for ER is completely unhelpful. They left us on hold for over 40 minutes and won’t talk to you when you call. They just immediately put you on hold or hang up on you. Completely absurd. …

  52. Was terrible experience in the ER waiting room, actively bleeding for almost 2 hours. Nurse at the desk was very rude but once I actually saw a doctor I was pleased with my treatment.

  53. We have medical insurance coverage that allows us a wide array of choices and we have chosen NFMC for our care. We are in our 70s so that means you need medical care more than likely. My latest experience was with their Digestive Services …

  54. Went to ER and was shocked. This was a great hospital 2 years ago. Now it just a mess, dirty,unorganized and leaving sit around for many hours with no information. Go somewhere else!

  55. Most of the nurses they were really great. I got one that not sure if it was a nurse I don’t think so, the fat that she thought that I’m old (37), and I have 2 older kids at home that this child was an accident, and Ooops as she said it. …

  56. Kathy my pre-op/post-op nurse was very easy to talk to, she explained step by step for my pre-op issues and was with me when I woke up, until I was ready for discharge. The O R crew was a lot of help, their sense of humor was A BIG PLUS for …

  57. Went for a colonoscopy next door, I vomited during the procedure and my left lung was half full of vomit. The rescue brought me in @ 9:10 am to the emergency room At 7:30 pm, I was finally given an antibiotic. Nothing to eat or drink the …

  58. I couldn’t have asked for better people surrounding my pregnancy and delivery!!! From housekeeping to midwives to room service, every single person I came into contact with made my very first birth experience HEAVENLY! I couldn’t write …

  59. Worst hospital I have ever been too. Mother in law’s arm is turning purple, waiting over 3 hours for pain medicine. Front desk is ran by a skimpy disrespectful woman in her early 20’s who clearly does not care about anyone in emergency. …

  60. I have never been more disappointed in the medical staff.
    My stay was just that only a stay, every test that could be charged to my insurance was ordered and completed without any results as to why I was and still am …

  61. If it weren’t for the ER department HCA would have gotten 5 stars. But the ER left people in chairs in the ER waiting room for 17 and 20 hours to be admitted. When anyone asked about when a bed would be available they were treated rudely. A …

  62. I can’t say enough GOOD things about my recent visit for an ultrasound. Professional staff and care from the time I walked in the door until I was walked out thru the winding halls by my technician. She made sure I got out with no problems! …

  63. It was a good experience throughout the surgery and Recovery however it was very long day for my husband and he didn’t feel that he was kept as up to date on my recovery as he would have liked.

  64. Best care I have ever received at this hospital! From the moment I walked in with pain, until the moment I left, I was taken care of. Really impressed with the difference in care. The staff was very considerate and attentive. I wish the back room was bigger, but the care was excellent!

  65. We checked in. We were taken to the x-ray department for the procedure. The doctor did not want to do the test because patient wasn’t off special medication for 24 hours which we were not informed. Set appointment for the next day. When …

  66. How long do you have to wait to see an ENT in the ER after a fracture through the auditory canal? So far the answer is more than 25 hours. Did I mention the continuous bleeding out of the ear? They did a cardiac work up to see if that was the cause of the fall but no treatment for injuries. Still waiting on someone…

  67. I have a condition that is known as EOS. I had a stricture in my esophagus that would not pass. By the second day I went to the ED in hopes to get in removed and have my esophagus dialateted. I sat for many hours in pain waiting for a …

  68. spent 24 hrs on observation unit which is minimal care then transferred to6th floor tech pleasant and offered me items to get cleaned up which was greatly appreciated food good only drawback was the beds felt like I was in a hole diffucult getting out of bed due to this

  69. Spent about 36+ hours in the ER and being admitted for chest pains. There seemed to be very inadequate staffing and management of the facility. I spent 6 1/2 hours in the ER waiting area. They never asked me or noted my current medications. …

  70. If not for your caring staff, techs, nurses, interns, and doctors I would give a Zero. The ER , reception area, triage, and bathrooms were FiLTHY. A bloody IV hanging out of the trash bin in the middle of the waiting room, trash and dirt …

  71. 2 times in a row now, I’ve had horrible experiences. They have messed up my meds. Wouldn’t listen to dietary needs. Surgery was pushed and pushed back not allowing me to eat for 3 days, giving …

  72. My drs and nurses were fine, unfortunately I had come in with high blood pressure and symptoms of heart attack. The staff was good unt an elderly lady who had come in a little later than myself. She was 91, had a heart catheter like myself, …

  73. Will never come here again. I was not a patient here but for the lack in medical treatment and for the way they did treat my family member which was unprofessional and unethical, hope the staff whom I,m speaking about get what they give, karma baby!!

  74. sign of the times, the ED was overflowing, my husband went in for cardiac symptoms, had to open the night in ED, which seemed lacking in Environmental Services, coffee stains on computer station, trash on floor. the next day he went for …

  75. I delivered all three of my babies here and loved it! I’ve went to the ER a few times and felt like I was taken care of very well. However I went to the ER this past week and it was the absolute worst experience I have ever had in any ER. …

  76. Overall my experience was wonderful. I had such wonderful nurses, Chandra, Brooke, Nicole… they were all so attentive to me and i felt so much comfort throughout my L&D stay. …

  77. The staff was great. The night nurse i had was absolutely the best my time spent for a hip replacement couldn’t have been any better. Other than that it would take up to two hours at times to get my pain medicine. But the nurses was always very busy. That’s the only complaint I had

  78. It was most wonderful all the doctors and nurses were just amazing As I was the 1st appointment the nurses had an early meeting I had my nurse and then the anesthesiologist came in and he actually got me ready You don’t see that very often what a wonderful team they work together very well. Also they made you feel very comfortable

  79. Husband been in ER since approx 10:45am ! Still in waiting room for bed! It’s 7:15 pm ! Update, husband was admitted to hospital last night. His cell phone ringing today (while he’s in the hospital) it was a call from financial dept.) …

  80. Great staff. Everyone was helpful and professional. My surgical team even sent me home with a thank you note! My nurse called me at home to check on me, and the surgeon answered my questions via text. Very pleased with this experience for my first major surgery.

  81. A small waiting room full of over 20 patients, many in pain in wheel chairs, having been there for over 8 hours or more and a total lack of normal numbers of staff during a Pandemic was the nightmare of this place. All these people and I …

  82. I was brought in under ER care and forced to stay due to unfortunate circumstances. Their amazing staff and knowledgeable medical teams found a condition left completely untreated by another supposed “top notch” medical hospital and …

  83. I was totally impressed with this facility. The surgical tower was my home for 3 1/2 days. I couldn’t have asked for kinder more attentive staff. The nurses and their assistants went above and beyond to make me comfortable and attend to …

  84. Nobody wants to break a hip and be in the hospital. However, I received excellent care in spite of the fact that it was obvious they are short staffed. My room was nice, the nurses (and their helpers) were great, and the food was good. …

  85. I received exceptional care starting with my cat scan of my knee, to my pre op clearance appointment, to my surgery admission, and finally to my post op care following my surgery. Taking care of sick patients and (patients following …

  86. My husband went in for outpatient surgery for a hernia repair and ended up in ICU for 4 days. My only problem i had was no one contacted me while he was having problems and had to be transferred until the next morning. While in ICU, our …

  87. Dr. Van Roy’s office cancelled my visit and won’t return any calls. My primary physician says he probably thinks I am near death and a hopeless case. Not very personal treatment.

  88. Really Really bad experience in general only 1 good nurse in 4 days nurses are really bad they dont show any kindness or any interest in the patient dont pay attention to a minimum request is crazy because i don’t have words to express how …

  89. Checked my wife in 1 week ago she was septic she was released 1 day ago with an infection back at E.R and its the most unprofessional and disorganized place i have ever seen rude desk staff trash on the floor of the E.R. slowest response to …

  90. MY 7 DAY STAY AT NFRMC WAS ABSOLUTELY AMAZING IT WAS MY FIRST TIME BEING HOSPITALIZED I’D HAD A MAJOR OPPORATION DONE AND WHICH DR.RIPLEY AND HER TEAM WERE ABSOLUTELY ABSOLUTELY AMAZING THEY CAME TO SEE ME MY NURSES KATIE LAUREL SHANICE MY …

  91. E/R and hospital should be reviewed separately, the hospital gives my mother a fair level of kindness and care for when she was allowed to crawl out of bed and fall on her face and break her nose and slash her face in the ER .The employee …

  92. Dr. Ballou and his staff are excellent. Dr. Ballou is always very patient, listens carefully and discusses everything in detail to enhance your understanding. His staff are always friendly and follow with everything discussed in the visits. I highly recommend Dr. Ballou and his staff.

  93. They were short staffed, but the technician (Donny) was phenomenal and extremely kind. Room was private and tidy with personal tv and bathroom.

  94. The ER and staff were wonderful and dedicated. The attending at ER Observation wing Dr. Edara Pryanka did not submit a report nor treatment plan, or reason supporting her orders to keep me extra days in hospital. Cardiologist Dr. Arthur Lee stopped one of my HBP meds, did not follow up with plan and my BP steadily climbed next few days.

  95. Went for treatment for a stroke and no follow through and rushed me out early before I should have been discharged. It was before Christmas and they didn’t care about the seriousness and didn’t even give me discharge papers. My symptoms …

  96. With the exception of 1 nurse who obviously did not like her job nor helping her patients, my stay was very beneficial. There was no shortage of help and everything seemed to run efficiently.

  97. I have to give the whole staff that I had a excellent rating for my stay.
    From the surgeical staff all pleasent ,to nurses to housekeeping.
    Thank you for your professional way y’all
    took me under ur wing!!!

  98. This was on Christmas Eve. It was the best ER visit of all times. They were not busy and we were in and out of there in less than two hours. That included the tests and results. Thank you very much!

  99. As usual, I have experienced nothing but the best in healthcare at North Florida Gainesville. The Emergency Room staff, nurses, and doctors are the best. They immediately get you evaluated for the best care.

  100. First, I hate being sick. Second, I hate being sick enough to where I have to go to the hospital. To the ER PA who treated me, I want to say thank you. He listened to my needs and did what he could to meet them, and I absolutely appreciate …

  101. If I could give no stars I would. I was left in the waiting room for 10 hours, 1 1/2 of that was solely waiting for discharge papers. I left ama because the staff told me it would be about 4 more hours until I could get those papers …

  102. Great doctor Ripley and great staff wonderful care of patient I love this hospital. Sometimes people have to learn to have patience when the ER is full they work as fast as they can. Great job doctors and staff

  103. first when i did signed in at 9am i was informed that i need to pay $2700.00 but if i did prompt pay i would have gotten a discount it would have been helpful to know this ahead of time since my last procedure didn’t require any prepayment. …

  104. My mother went to the ER in Gainesville with hip pain. We couldn’t get a final report from a nurse because they were too busy. They prescribed 2 drugs to Guardian pharmacy in Jacksonville so she never got them. She got an injection which …

  105. The service was exceptional for my daughter in this ER. Great staff & she was seen quickly. She was in severe pain from a UTI. I’m thankful she got this quality of care.

  106. I stayed overnight in the hallway by the doors of the emergency room. They didn’t realize I never got an IV of fluid or blood pressure wasn’t taken until I was ready to check out. I had the blood pressure cuff on but no one ever came to see me to check on the IV without fluid or blood pressure. I was awful.

  107. Update: Thank you administration for sending maintenance and you the Administration for stopping by to check it was getting done, I just hope the room cooled down for the one that was left and those to come. Thank you again!! sorry it …

  108. Absolutely no concern for treating Covid. Just Tylenol and Aleve. I’m 70
    and I will never feel safe there! No rules for masks in ER waiting room. They act like they just want you out

  109. The chairs in Dr. Preston’s office are very uncomfortable. As a primary care Dr. at a senior clinic many of her patients have chronic back pain. This is ridiculous! …

  110. Absolutely best hospital stay I’ve ever had in my life! Wonderful people who helped deliver my little bundle of joy , wonderful food, and hospitality that shows these people truly care about people. Ide give higher stars if I could !

  111. I could not be more grateful for the care I was given on the Labor & Delivery floor and Postpartum floor. Everyone was extremely kind, helpful, and provided the best care possible. I wouldn’t of had a healthy delivery and baby without them.

  112. 7.5 hours being processed in the . ER ct scan was, in so many words, inconclusive. i was then admitted as an out patient. was told next day, Saturday. i would be scoped to see if there was a foreign object. sat. morning no they don’t do …

  113. The ER was over crowded and there weren’t enough places to sit to accommodate those there. The front desk clerk seemed overwhelmed with the tasks of signing people in, locating loved ones who had arrived either earlier or by ambulance and …

  114. My surgery was on schedule and was a very pleasant experience. Recovery is going very smoothly with very minimal pain! If I had to do it again, I would have Dr. Donald Trimble conduct my surgery. He did a phenomenal job. Thanks Dr. Trimble! 🙏🏽🙏🏽❤️❤️👍🏽❤️‍🩹 …

  115. I was in the waiting room for 5 hours for a headache of 5 days and high blood pressure. They took my Blood pressure three time 2 out of the 3 were 170/112 and the last one was 145/80 which was in my 5th hour then they said your fine and …

  116. The hospital is very hard to navigate. Most staff were very rude and just there for a paycheck. The security guard (who tried to pass himself off as a police officer) threatened to give me a ticket because I sat too long at the patient pick …

  117. Scheduling was easy, checking in was too. The personnel were very friendly and professional. My wait was a bit long, but not terrible. Everything was clean. Taken care of nicely in recovery. I trust them.

  118. This rating is earned based on the many experiences we have had the the level of service received. I hope that administration will take note of this to aid in future client experiences. …

  119. I went to North Florida hospital in Gainesville. After triage, I sat in the waiting room for about 45 minutes before my CT scan. Once my CT was done, I sat in the waiting room for about 5 hours. Never saw a dr to get my results. When I …

  120. My husband’s surgery time was changed by hca. The Dr’s. Office left a voice mail about the change. He did not get the message and the call was not followed up. We checked in at the original time. The registration could had advised …

  121. Everyone was exceptional! My team of doctors, my nurses rocked the best care for me, and overall from the ER until discharge I was very pleased with my treatment.

  122. Best hospital experience we’ve had in a long time. From the time we walked in everyone was pleasant and helpful. Staff and volunteers seemed to care about the patient and family. Very pleasantly surprised after previous hospital experiences in Ocala.

  123. I had wrote something completely different earlier, but I had hope that this one nurse and this one doctor actually care. The nurse came in and gave me her hard. She spoke to my partner and Said I can tell she’s in pain. So then after this …

  124. I went to the North Florida emergency room at 4:30 a.m. on Saturday August 28th and had the worst experience with a doctor who was not qualified to be a doctor. I had dropped a pallet on my ankle very swollen very painful I went in they …

  125. The ER was so full. The place was crowded, and yes it took a long time, but every last person who was in charge of my care, was so nice, and considerate. They did what they could do to help me as quickly as possible. It’s a stressful job. …

  126. I had a hysterectomy, the doctors, nurses, anesthesiologist, everyone involved were great. The before and after care were top notch they were patient with me, never neglected me, if I had questions they were answered all around great experience.

  127. This place is pathetic. The ER and staff are so overworked and short staffed they no longer care about their patients. I had to bring my 83 year old mother to the ER with serious flu symptoms. She could not breathe. I thought she was …

  128. I was at this hospital for an outpatient procedure. I am a medical professional. In the procedure room, the nurses, anesthesiologist and physician were all professional, pleasant, and answered any questions that I had. …

  129. The staff and volunteers at HCA North Florida Hospital in Gainesville, FL. were all very personable, pleasant, and professional. They made sure I was comfortable when waiting for my procedure to begin. I am grateful my doctors, the Epsteins, perform surgical procedures there as it made my experience noteworthy.

  130. My first to Nuclear Med was very pleasant. Staff there Ms.Elizabeth , Ms. Jolie and Ms.Brittany were very friendly and helpfull. Thanks for your dedicated service. Stay safe and blessed. Happy holidays

  131. I’m updating my review because I had my baby at HCA FL N and had the most amazon experience. I rate it 5 stars, except my first experience in L&D Triage; however, Nicole was amazing during my 2nd visit. I am amazed by the team I had the …

  132. They have to do better. The receptionists for the ER are terrible. It’s a terrible situation if you’re calling the ER to check on a family member or a friend and to get the service that is being given. Worse customer service ever. I was …

  133. My experience was exceptional. My only complaint is is with the lab tech that drew my blood during the pre op procedure. The needle magically jump out of my arm and left me with a nice deep purple bruise about six inches long. Thanks

  134. We brought my Mother in Law to the ER as she had a stroke they needed admit her but said they were short on beds and we are still in ER in a wheelchair going on 9.5hrs of waiting. …

  135. In 2019 I gave birth to my daughter here. The nurses I had were very aggressive, I felt rushed to push my daughter out. Giving birth should never feel rushed. I was so uncomfortable, and the anesthesiologist was rude as well. When he gave …

  136. I came to the hospital with contractions that were about two mins apart. They did provide me iv fluids to help subside the contractions. However my frustration is involving the lack of care or compassion from the doctors. I specifically …

  137. Night shift crew was terrible. They were rude and full of attitude and would gaslight anything I said and made me as a patient feel like an inconvenience to them. Also very unprofessional with cussing and joking amongst each other right in …

  138. ER is Awful I mean awful.. the experience in North Florida Emergency Room. I don’t care how short of staff. Patient care is very important. No patient should suffer like I did from the time I got there til they sent me to OR for a kidney …

  139. My stay was awful a living nightmare. After surgery I was put in a room with elderly lady that screamed all night the nurses were great they moved her the next day and moved in a lady screaming for help all night they moved her, then moved …

  140. I have interviewed here twice, once as a medical tech and once as a behavioral tech; and each time I have gotten pretentious interviewers. I got a cookie cutter rejection email just an hour after I left after she stated she would get back …

  141. I had the worst care i have ever had. I went 1full shift not getting any of my medications or pain meds. I continuously called the nurs for help to the bathroom no one came so after 2 hours I got up but peed all over myself…one nurse …

  142. I want to preface by saying I’m from Fort Walton Beach, FL. I was only in town for graduation. I had some developing health issues that I went to my local urgent care for. I had a male doctor who dismissed everything I said, used …

  143. I have been in North Florida Regional in Gainesville . I was admitted 5 days ago with complications from influenza. I chose to come here thinking it would be a better option to our hospital in Lake City. It has been quite a disappointment …

  144. Your staff is overwhelmed and under staffed. That being said I found for the most part you staff are caring and professional. The ER was a zoo. I was there for approximately 14 hours because of the lack of personnel and the lack of space. …

  145. I didn’t get to stay because of policy about if you have surgery someone has to be there to sign you out and the person from public transportation doesn’t count. They are finger printed and have a a back ground check done, how more reliable do you want. So now I might not be able to have the surgery at all.

  146. Knew that I would need to wait, as my issue wasn’t an emergency, but didn’t need to be there in the first place. Called the hospital before going, and explained the issue I was having and that I didn’t have a primary. Was told that I need …

  147. I came to the Emergency Room on what appeared to be a very busy day. I was greeted with a warm and kind smile by the receptionist. Triage and treatment began shortly. During my stay overnight, the medical staff was very thorough with …

  148. I was seen in the ER due to a sinus infection that had lasted more than a month. I was very scared that I had let it go too far. They took me in at around 11 am and I was home by 3pm. They did a full thorough work up including blood …

  149. Dr Hatfield is the best she puts the CARE in healthcare. The second floor nurses and other doctors were so kind in taking care of me for my recent surgery. I would recommend the Women Center to anyone who is looking to be treated with kindness and care

  150. So I had to get admitted after my sonogram upstairs because of high blood pressure. I must say the ladies in labor and delivery are so awesome. I’m saddened that I won’t be having my twins because it’s not my hospital. They were so …

  151. In general, I would say 3 (3=average). And this is because the areas scoring a 4 were negatively offset by those scoring a 2 (pre-op intake staff vs. floor staff). After my experience at pre-op, I felt really good about having my surgery …

  152. Wonderful and caring staff. Everyone from Dr Greg Bailey, the entire OR team and the very pleasant office staff. Shout out to Henry at Dr Bailey’s office, very pleasant to talk to on the phone and greets you with a big smile when your at …

  153. Great experience. I’ve never been to an ER that was able to have me seen and treated so fast. The staff was very kind and accommodating, and they helped me understand what was going on with my medical issue. Thankful for them.

  154. I had a wonderful stay while giving birth to my first child. Ming and Dr. Walsh and the entire maternity ward were excellent and helped me deliver safely. Thank you to the entire team for helping me during this time!!! I am truly grateful.

  155. I was taken back quickly and given the preliminaries, but then it was an hours long wait. People were walking out. I can’t drive after dark, and I have other obligations, so I had to leave. Now my Dr. says he can’t admit me because you …

  156. I was very disappointed during the lack of response during the night. I had to request for water three times. When I got to my room there was no water!
    It took over an hour after my first request to get the water I needed. My mouth …

  157. All of the doctors, nurses and staff were amazing! I couldn’t have asked for a better experience!
    Special shout out to 3 of my nurses Marnie, Patty, and Sarah. Also Dr. Mayo and …

  158. I especial appreciated having the operation time posted on the white board in the preop room. This allowed me to relax and catch a nap.. The warm blankets are wonderful. Very tech in room 15 and nurses. The doctors were straight up and encouraging.

  159. I had a great experience with my third birth and NFH. My only complaint is at the start of my visit when I arrived, I was in labor and about to push. We ran into the hospital and the nurses didn’t think I was that far along, so they handed …

  160. Went to Emergency and was taken care of quickly. My situation was diagnosed fairly fast and I was taken to surgery. Although many complications arose, the level of care was outstanding. All personnel were friendly, courteous and professional. I am grateful for the care I recieved

  161. My husband Howard had excellent care in the cardiovascular intensive care unit on the 5th floor. We would like to give a big shout out to all the nurses that took care of him 10/20-22. We would like to give a special thank you to Nurse Joy for making both of us comfortable. She went beyond her duties. Thank you to all!!

  162. I am on the sixth floor, I can ring my bell and it takes them 1hr to 2 hrs to get to me. If I have to pee I do it myself. I am on 02 and was unstable to walk cause my breathing was bad. But I took myself to the bathroom, with my …

  163. I went in Thursday September 8th, 2022 for outpatient Surgery. I had Re-exploration and repeat discectomy of the L4-L5. When it came to the procedure I was blessed my Neurosurgeon Dr. Eric Scott was able to use the same scar from the …

  164. The staff was very helpful and caring. But I was told to just pee in the bed because they were short staffed and it took two nurses to stand me up to use the urinal and there wasn’t enough help to get me up. I had back surgery and was …

  165. The nurses from pre-op to post-op were so compassionate, polite, and professional. They all made me feel very comfortable and at ease. The anesthesiologist was very nice and informed me very thoroughly about what she would be doing. My …

  166. I was very disappointed with my stay , I went in having a full hysterectomy & a hernia repair and while my surgeon was amazing , and most of my nursing staff was great . While I was in surgery recovery for the 3 days I was on the same …

  167. We’ve now had both our children here and the labor and delivery nurses have all been phenomenal! They have always made us feel at home and have taken cared for us with the upmost care. In addition I’ve also had to visit their ER due to a …

  168. My procedure was scheduled for 12p and was asked to be present at 10a, which I was. After checking in, I wasn’t called back until 1130a. That was a lot of waiting around time to stress out in! Procedure time was backed up also, but I …

  169. This hospital is by far the absolute worst hospital that I have ever in my life come across. There was an elderly woman with a broken back sitting in the ER for two days. There was a man vomiting all over the floor and the registration …

  170. I had a nurse that I actually never laid eyes on until someone came into my room to take me to surgery. My nurse never came in to give me pain medication or replace my empty IV bag! I called the nurse station over and over just to be told …

  171. I can’t thank you all enough for taking good care of me & my family. Everyone was so understanding & caring. I felt so comfortable. They took good care of me. No complaints at all. My first baby & it was a great experience. Thank you north florida staff’s. We appreciate you all so much

  172. I was admitted to North Regional for an elective DIEP flap surgery. It’s been a long few months for me since I was diagnosed with breast cancer at age 32. After undergoing chemotherapy, a bilateral mastectomy and radiation, I was ready to …

  173. This hospital needs some serious help. Their team, practice, quality, whatever younwant to call it has failed. My son was just there and his care was not acceptable in any way. Nurses and doctors making several mistakes and lack of …

  174. The medical staff at North Florida Regional Medical Center are highly skilled and very compassionate. I was suffering from COVID-19 and spent 25 days in various stages of treatment during my stay. I found all the nurses and CNAs to be …

  175. I recently had neck surgery here and wanted to share how exceptional the team at N FL Regional was. Dr. Trimble was confident and made me feel at ease. As a nurse myself, I have high standards and the care provided to me by Sara Vincent was exceptional. She was caring, professional and always put me first. Thank you!!

  176. I have been to this facility over many years, for numerous procedures and surgeries. The staff of Doctors and Nurses, have always been professional and friendly, as well as keeping me informed during and after the procedures being done. My …

  177. I’ve had mixed outcomes at the hospital over the years, with this time being no exception. I’ve found that if the patient or their advocate is kind and articulate and asking questions and getting involved with care (without being …

  178. Most of the staff was wonderful! There were a few that I would have preferred to not have, but overall it was great. I did however not appreciate the lady who came in to try and sell newborn pictures. I think it’s a great option, but to …

  179. The shuttle service was a life saver. It was my first time on campus and I honestly wasn’t sure how to get to the main entrance after finally finding a place to park in one of the parking garages. …

  180. The nurses, doctors, and over all staff were comprised of extremely kind, caring, knowledgeable, and professional individuals. I unfortunately suffered a cardiac arrest. I was in immense pain, experiencing heavy stress, and after surgery …

  181. I had the best stay. All the staff was professional and courteous. The room was clean. The Dr.s were always kind and knew my case. The food wasn’t the best. It was cold by the time I got it. The only thing I would recommend is starting …

  182. My wife gave birth at this facility and it was fabulous. They took amazing care of herand our baby. The nurses are very attentive and consistent on checking in on mom and baby. They have all of their needs met. Highly recommended!

  183. From the ER all the way through discharge, including housekeeping was excellent. Every single person involved in my care was amazing .I had THE best nurses and I couldn’t have asked for better care. My care staff went above & beyond to make …

  184. Updating review….we were in the ER last night and it was an absolute nightmare. No one knew what they were doing and they were getting people’s blood work mixed up and calling people back that were already back there. The waits were …

  185. Everything was great… except for the discharge process. At discharge, I was herded into a waiting area with 6-8 other patients. Had to wait approx 40 minutes for my discharge process… which took about 3 minutes. There’s got to be a better …

  186. From the moment we walked in to be induced our car was outstanding. The nurse at the ER wouldn’t allow me to walk upstairs since I was having contractions. Our L&D and postpartum nurses and techs was very attentive and caring. They …

  187. I loved everything about my stay. The doctors, the nurses, and the techs were all wonderful. Kind, and attentative. Even the dietary staff were amazing. Under the circumstances everyone made my stay great, peaceful, and serene. I was in …

  188. Basically, I felt safe. Nursing staff I encountered were professional and compassionate. I was in for day surgery. Things did not go exactly as described in “preparing for surgery handout” but no big surprises. There was ‘no sign in’ sheet …

  189. From the moment we arrived it was a positive experience. There was no real waiting through the entire process. My wife was in for surgery on an out patient basis. I was kept informed by hospital staff constantly and everywhere I needed to …

  190. I had cervical fusion. Dr Stevenson was my surgeon. He did amazing job to fix my cervical spine. The hospital stay was good. I had a tech & nurse that was always there to help me when I rang my call button. I had amazing food. I was able to …

  191. The ER staff at check in were professional and all of the doctors were knowledgeable and caring . I did not like when the CT tech gave me a hard time. I wanted to ask the doctor a question prior to the test and he did not respect my patient …

  192. The labor and delivery nurses were amazing! They were all so kind and helpful during the delivery process. I was disappointed when we were moved to the postpartum floor as we didn’t see a lactation specialist as requested, the day time …

  193. Everyone, at all the areas I went while having a procedure, was wonderful. Forgot my glasses – they read for me and were very patient and kind. My check in was quick, then off to room to ready for surgery and the next round of people were …

  194. It was my mothers fourth visit in five months, and when I went to see her at noon her breakfast tray was right where they left it and no one helped her get it in position etc. my mom was there for four days and only ate what I helped her …

  195. Hospital stated they were short staffed and I have never waited so long to be seen. Entrance to ER had 20 or more people waiting 11 of which had IV bags… Four different times they came and got me for tests, blood & urine, head scan, chest …

  196. Emergency visit was good staff was friendly got me back for X-ray and cat scan of my back I couldn’t walk. When they got the results back the doctor came and talked to me and told me that I needed surgery on my back.. They Admitted me and …

  197. North Florida Regional Hospital, has my respect as a patient giving them an A+++++ rating. Superb nursing staff. Quality and top notch care at every turn at the fifth floor west wing at this hospital. What a great nursing staff ! My stay …

  198. My wife gave birth in this hospital it was very critical and sensitive emergency, I reached the hospital my wife is bleeding and we almost lost our twins and I almost lost them all.. …

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