I swear Mari is the rudest staff ever then when you ask to speak to a supervisor she said she is the supervisor and is in charge. Then when I try to say something she will talk right over me and with an attitude very unprofessional.
This company has worst customer service, staff is very rude! They are unable to assist you promptly and make you wait hours, for something that is so simple. DO NOT EVEN TRY AND SPEAK TO A SUPERVISOR THEY WILL GIVE YOU THE RUN AROUND AND WILL NEVER GET A CALL BACK EITHER!
Disgusting service. No one can explain anything, to pay online you have to go through 5 different pages which is sketchy, then when i try to pay (only at the bank) its cash only… ?? …
Very unprofessional STAFF. We I have tried calling several times and no answer and when they do answer they keep me on hold for long periods of time. I have spoken with Mary & Tania and they are very cut and dry. No customer service at all. …
If you want excellent service, contact Pamela Armstrong, a “User Charge Clerk.” After reading the other reviews here, I went online and the other two names were included along with Pamela , requesting a response to my inquiry. Only …
North Shore Water Reclamation District in Gurnee has the worst customer service in the whole lake county area. It seems Mari and Tania are horribly underpaid or they just hate there job. Considering the high school students that work the …
Mari Martinez and Tania are rude and petty. They are very unprofessional it seems they hate there job or are overworked which ever it is they have to get there act together. Uncertain if they lack on their organization skills that’s why …
Tania, Mari, and Pam are rude. They have hung up calls on me they are not helpful at all. They dont like to answer simple questions. They are always “understaffed”. I went to the office in person once to get information and had to wait two …
Its very unprofessional when you call NSWRD and they have your number memorized and they don’t answer the call because they know its you. All you really want is to get the outstanding/delinquent balances paid for them. Then they get …
The worst service I have ever experienced in Lake Couty, so sad that it is a government office. Staff needs to be replaced specially Mari & Tania. They need to hire more people because every time I call no one answers and or I always get …
Very nice and helpful.
Excellent great job 👍 …
Great people, disregard these other reviews.
Correct Address is 14770 Wm Koepsel Drive, Gurnee, IL 60031
602 N O’Plaine Rd. is not correct.
I swear Mari is the rudest staff ever then when you ask to speak to a supervisor she said she is the supervisor and is in charge. Then when I try to say something she will talk right over me and with an attitude very unprofessional.
This company has worst customer service, staff is very rude! They are unable to assist you promptly and make you wait hours, for something that is so simple. DO NOT EVEN TRY AND SPEAK TO A SUPERVISOR THEY WILL GIVE YOU THE RUN AROUND AND WILL NEVER GET A CALL BACK EITHER!
Disgusting service. No one can explain anything, to pay online you have to go through 5 different pages which is sketchy, then when i try to pay (only at the bank) its cash only… ?? …
Very unprofessional STAFF. We I have tried calling several times and no answer and when they do answer they keep me on hold for long periods of time. I have spoken with Mary & Tania and they are very cut and dry. No customer service at all. …
If you want excellent service, contact Pamela Armstrong, a “User Charge Clerk.” After reading the other reviews here, I went online and the other two names were included along with Pamela , requesting a response to my inquiry. Only …
North Shore Water Reclamation District in Gurnee has the worst customer service in the whole lake county area. It seems Mari and Tania are horribly underpaid or they just hate there job. Considering the high school students that work the …
Mari Martinez and Tania are rude and petty. They are very unprofessional it seems they hate there job or are overworked which ever it is they have to get there act together. Uncertain if they lack on their organization skills that’s why …
Tania, Mari, and Pam are rude. They have hung up calls on me they are not helpful at all. They dont like to answer simple questions. They are always “understaffed”. I went to the office in person once to get information and had to wait two …
Its very unprofessional when you call NSWRD and they have your number memorized and they don’t answer the call because they know its you. All you really want is to get the outstanding/delinquent balances paid for them. Then they get …
The worst service I have ever experienced in Lake Couty, so sad that it is a government office. Staff needs to be replaced specially Mari & Tania. They need to hire more people because every time I call no one answers and or I always get …