Looking for a hospital or medical clinic in Gainesvillle, TX? Contact North Texas Medical Center and ask about our healthcare services, today. See more
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Monday
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Tuesday
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Wednesday
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Thursday
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Friday
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Saturday
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My mom was sent by Absolute Care yesterday with stroke like blood pressure. They even called ahead and my sister told the front desk. After waiting 30 minutes, I called and asked about her condition. Nurse Ashley said she didn’t have a …
This is a fine place to go for a mammogram or other small-scale diagnostic radiology; however, if you need an MRI/CT Scan, go to Denton or Denison instead.
My mom went to this hospital via ambulance after a fall while on vacation. She was told that she just had some external bruising and would be sore. She was stuck in bed for nearly 3 days afterwards because she was in so much pain. When she …
There is No where better in Cooke County for Physical Therapy. I choose to stay close to home for my Lymphodema therapy. Anjia is an angel on Earth. Prior to meeting her, I was what my Radiation Oncologist referred to as a T-Rex for two …
This may be a long post but it is worth every word! I can not begin to tell you how much Dr. Farahat and the ENTIRE staff here helped save my brother!! It all started on Tues Jan 8th around 1015pm with a call to 911 to Cooke County EMS …
I was at NTMC this morning for a couple yearly tests. As always, everyone I dealt with was very friendly and helpful. I am always treated as a valued customer. The services were done in a timely manner. I am so grateful for NTMC.
A couple years ago, I had heard negative comments about this hospital. Within the past year, this has changed. I am hearing so many wonderful things from people that have recently used NTMC’s services. After having test done myself as well …
I give it a one star review because the Hospital Board should seriously reconsider who they let volunteer there. I understand what the Pink Ladies do is for a good cause but my grandma is one and she is a filthy old woman. She won’t shower …
I took my mom to the ER and it was a breeze. Dr. White and Ashley were to the point and got us in and out with no trouble at all. She also got a mammogram and everyone in that area was polite and patient. She suffers from terrible anxiety so finding an area that doesn’t freak her out is always a struggle.
My experience was very good. Staff was very friendly. The only thing that needs improvement is the young girls at the entrance that are doing the COVID questionnaire. They are not very friendly or polite! Other than that it was amazing experience! Yall are doing an amazing job!!!
Went for some simple annual tests, the young lady in the intake dept. was so pleasant and very personable. The radiology dept. was knowledgeable and respectful. No issues at all!
I’m 31 weeks pregnant and unfortunately had no choice but to go to the ER since it was a Sunday and my doctor’s office was closed. I was sick (voice was gone, swollen/sore throat, body aches, chest congestion, coughing up lime green mucus) …
NTMC is a great place to receive medical care. The price for my imaging and diagnostic tests were less than half of what it would have cost in Dallas or Fort Worth. From the time I walked in the door til I was finished with my tests, the …
Came here to the ER Thursday morning 8/27 at 0330 with excruciating flank and bladder pain due to kidney stones. My husband and I was met at the front of the ER doors by a male nurse who told us no visitors allowed “due to Covid”. I was in …
The intake staff was awesome but I saw the Doctor for maybe 2 minutes told me what I had & then the nurse comes back gives me my prescription. I had questions why I got a U.T.I.but he didn’t stay long enough for me to ask so next time I’ll …
Was hurting after a fall I was taken care of very fast the medical staff and doctor was very professional. The hospital was clean and much improved. All staff spoke good English thanks to everyone at GMH
I had a serious fall in March of this year and among other things I tore the ligaments in my shoulder. I have been going to therapy for 6 weeks and the improvement is huge. Joe and Lain are incredible and so conscientious. The facility is …
Came for two stiches, left with a $1,100 bill from hospital and another $700 from physicians bill. Service was fine, but not worth the charge. Standalone ER or urgent care is where you want to go in these situations as they don’t have the same overhead as a large hospital.
First time coming here, as I didn’t even know it existed, and lemme just say they straight up caught what wnj missed. They stayed on top of my pain without me having to wait, even came to radiology to give me pain meds bc I was hurting so …
Sarah and Joe were very attentive to my PT after a total knee replacement. The staff were professional and yet funny which made the session more enjoyable. Nothing beats laughter to make one feel great. I would highly recommend NCTC physical therapy dept for anyone needed physical therapy 🙃 …
Quickly saw me and identified the source of my medical problem and gave me medical attention immediately afterwards as well as prescribed necessary aftercare medications that we ready the same day
Would give 0 stars if possible. If it’s a medical emergency DO NOT GO TO THIS HOSPITAL. Go to Denton or literally anywhere else. My mom was taken here with covid pneumonia, needing oxygen. She was left on a stretcher with no pillow, no …
Pretty slow service. Everyone was nice for the most part but did not even ask what the symptom my daughter was having. Floors were dirty- like needed swept not that it needed mopped. Trash still in room from last patient.. X-ray dept was great!
The staff at this hospital are superb!! I had some serious issues going on and this is the only place that would take me seriously! They made sure I was comfortable, they’re all very nice and just all around a great facility. Thank you for all the hard work y’all do!
Went in to emergency room with left side stomach pain…thought for sure I had diverticulitis (internet self diagnosis)…the staff were great…got CT scan very fast and Dr. Ogbogu diagnosed the malady as pretty good-sized Kidney …
DO NOT go with CHEST PAIN! 30 min. to check in; 45 min before nurse and ekg set up; 30 min before chest x-ray; 1-1/2 hours before dr. with normal test results; never used stethoscope waited for another hour for cardiac enzymes results. They weren’t busy at the time either. Only positive is the nurse was very personable.
Went to the ER because of a stomach bug that had plagued me for 4 days. Even with the new Covid precautions I was placed in a treatment room within a few minutes of arrival. Nurses quickly checked vital signs & drew blood for labs. Dr. …
I was very impressed with the service at the North Texas Medical Center today. I got right into room and was seen by the Doctor within a few minutes and the attention and thorough testing was very impressive. I will not hesitate to go there again if necessary. Thanks so much for the care.
This hospital has always been bad, but they crossed the line this time. They do not let visitors in to see patients. Not even one. My Dad could not visit his wife of over 40 years while she was there. …
My Mother is currently a patient at this facility. What this hospital is lacking in the newest en-ovation equipment and five star rooms well makes up for in loving care. The Doctors that my mother has (Dr. Farahat and Dr. Bakleh) are not …
Be careful here! I went to ER for a cracked rib. After repeatedly telling the nurses and doctor I have no insurance, they continued to rack up my bill. After being sent for MRI I begged them to stop because I wouldn’t be able to afford the …
Everyone was great. Friendly staff at registration, and radiology staff was great as well. There was also this super nice and helpful PT that made sure I was doing well.
When I first arrived for my outpatient procedure everything was pretty smooth I checked in went to the finance paid my co-pay and was taken back to the outpatient center. My nurse was very sweet and actually was the nurse that was in the …
My son was hurt playing football & was taken to North Texas Medical Center by ambulance & was seen by the staff. They where very thorough upon examination & they were extremely nice explained everything they where doing. Very satisfied with the staff
I’ve gone to the hospital in Gainesville Tx several times with my children and myself. Its not been very positive in my experience until yesterday. Dr Robinson and nurse Holli were EXCELLENT!!! Very caring and extremely through. I’ve never …
I know there are a lot of people in town that say a lot of negative things about our hospital and I’m willing to bet both of them probably have never even been a patient. Unfortunately last night I needed to visit the emergency room. …
Dr Farahat is great !!! He has always been very focused on the care he provides. He isn’t like the other doctors here that only focus on treating the symptoms, he looks for the causes and treats more than just the symptoms. Most of the …
All the Staff was awesome. I have never felt as welcome to be there . This is by far the best Hospital I have ever been. They made me feel like a family member..
Everyone was professional and the response was fast. The nurses had sense of humor which helped to lighten the situation. Although I didn’t want to be there, the way I was treated made my experience at the hospital a 5 star experience.
I don’t remember too much until I was put in ICU. Once there, I noticed how çaring and compassionate they all were to my needs. They were all attentive,. Comforting and professional. Thank you to everyone there at NTMC Sincerely, Margaret Burkett
I had an appointment for a bone density test at this hospital and was very pleased with the whole experience. I was greeted with smiles, had no wait time past my scheduled appointment and all was done so fast and efficiently. I truly appreciated all the friendly staff there.
I was involved in a incident that left me seeking immediate medical attention and I arrived at NTMC and was immediately taken to a room and my nurse Sandra Walterscheid was very professional and caring. I received prompt service and Dr. …
I needed to have 2 MRI’s. They called me on the 9th of February and scheduled me for the 10th. I walked in filled out a paper, temperature check and was told they will call you to the office where they took my insurance information then …
I am always SO proud of NTMC – I have been there for care several times and I am ALWAYS pleased with the professionalism of the staff.
I have never had a negative impression! …
Wonderful experience from the word “Go!” I had an outpatient procedure last week. Every single staff member was professional, pleasant (with a smile at 0600 in the morning), supportive and reassuring. I couldn’t have asked for better care or a better experience! Thank you all!
Recently had to visit the NTMC ER for stomach pains and was treated so kindly. They listened to my issues, ran the proper tests, and I was given reassurance that everything will be ok. Thank you to the Dr’s, nurses, and techs who took care of me that day.
I was very satisfied with the care I received. The RN took me back immediately and very caring and listened to what I had to say and the DR that was on staff was very nice and informative and I was in and out in less than an hour. I will go back if need to.
Last time I paid a visit to this er I was treated very poorly, but had a totally different experience this time. The staff, from the receptionist all the way up to the Dr, were super friendly and attentive.
After a very negative, unhelpful experience with a local family doctor (who ignored the severe pain I was in to berate me about being overweight), I decided to go to the ER here. I was having severe headaches but had no idea what it was or …
Fast, easy scheduling. Staff very courteous, accommodating & Knowledgeable. Procedures explained well. Facility clean and neat. Husband had to wait in car since only patients allowed inside due to Co-vid restrictions. Great, strong cell signal was available so he could work in car while waiting
I couldn’t sleep at night cause of my ear pain so my sister took me to the hospital and they said they couldn’t take us because I had to have an adult when my sister is a reasonable age, and they said this wasn’t urgent.They didn’t even …
The staff there are very well known with their business they know what they’re doing they took real good care of me since they changed the the hospital the staff is well knowledged and I want to thank y’all for everything y’all done for me I appreciate it and God bless
We have had to use this hospital a lot in the past 8 years. We have seen times early on when we were not favorably impressed BUT THAT HAS CHANGED! In the past few years we feel safe to actually recommend NTMC and we always wish to start …
I arrived at the ER at 7:30 AM with a suspected wrist fracture. I was accessed, X-rayed, treated with a procedure to align the bone I was put in a temporary cast. Everyone involved was very professional and caring. My nurse was Sharon Waltersheid who kept me comfortable and took great care of me. I had a very positive experience.
Another amazing birthing experience at North Texas Medical Center with Dr. Jorai Khan, her partner Dr. Isola, NTMC’s entire L&D unit, “The Dream Tream”, if you will, and Dr. Sears. This was my third delivery at NTMC with Dr. Khan; second …
I had to get an MRI. The techs were very friendly, competent and explained everything to me both before I went and after I got there. The whole experience was very, very pleasant
I arrived 20 minutes early, hoping to get in ahead of my appointment time. That didn’t happen. I waited well over an hour. Once I was finally called in, it went very well. Efficient, friendly and quick.
I was greeted by friendly faces and promptly acknowledged. I was quickly checked in by a young lady named Sherry who was professional, personable and competent. After being sent to imaging, same excellent attention there. My procedure …
From the time my doctor told me I would be having tests done at the hospital, everything just fell into place. They call the very same day with a date. A pond arriving everyone was friendly and getting registered was a breeze. The staff was very friendly, in each of the rooms where I had my tests done. Thank NTMC
I went in fear I might have COVID19, I was very impressed how you were asked to wait in your car till the admitting nurse could see you. Only the patient was allowed so the waiting room only had one patient at a time in it. When taken back …
I visited medical imaging today and was very pleased with the entire process from scheduling, registration and imaging. As an employee of the hospital, it’s good to go through the processes as a patient and experience it in the other side. They did not disappoint! I’m proud of our hospital!
The staff were a real treat to have around. Everyone was so friendy and showed true concern. I was very scared about making a trip to the ER for chest and stomach pain but they took great care and were very nice. They sent me back right …
I went this am to have a cat scan . I was told my deductible was $350 . I said nobody called to tell me about it . The lady said my phone number has been disconnected. I am on my phone when I was in there . So I paid it because if you dont …
For once it was a very nice welcoming experience at NTMC. I do not know what change they had done. All I know is the staff this time all of whom took care of me had extremely good bedside manners.
The medical staff was very attentive to my needs this morning.
I was taken quickly back and treated for my serious medical condition.
The physician was excellent and I am very thankful for the care they all …
I was in for daysurgery was in at 8am and got to leave when my son got off work and came to pick me up.
I was given something to eat when I was taken back to the room and was given …
I can not speak too highly of the all the staff and care that I received at Emergency in NTMC. Gainesville is very fortunate to have such an excellent hospital in the town. My feelings are substantiated on the experience of several ‘visits’ by both myself and my wife over a good many years.
Took my son here with covid he was dehydrated and very sick. We couldn’t get help from our family dr, urgent care or anyone. They were quick, kind, effective and we are so grateful.
I just want to give a shout out to the young lady at the check in area. She is not only ready to welcome you, but she is so ready to help with any issues you may have. Another shout out goes to the people at the Radiology department! Fast …
I went in with Covid symptoms. The nurse told me she was doing a flu & Covid Swab. I waited 5 DAYS FOR RESULTS!!! Then when I called, they tell me they only did a FLU SWAB! Now I have developed more symptoms and have to go somewhere else. …
This is the worst experience I’ve had at a medical center. I was driving to DFW and got sick en route and rushed to a hospital in Ardmore. They released Me after testing me and told me that I was just exhausted and recovering from …
I was in the e.r. dept several days ago and would like to say….THANK YOU E.R. STAFF!!! YOU GUYS AND LADIES ARE AWESOME AT YOUR JOBS! AND VERY VERY NICE !! ALL TREATED ME LIKE I WAS A HIGH CLASS PATIENT!!!! VERY GOOD E.R. STAFF!!!!
Radiology staff was amazing in every way, the radiology tech that scanned my thyroid today was the nicest person in any hospital I have been in, even got me a fan the next day just because she knew I had a problem with heat. I’m very bad with names but you know who you are and thank you so much.
Michelle was awesome during my HIDA scan. Very kind and walked me through the whole scan. Very knowledgeable and told me exactly what the scan was doing! Great experience!
Friendly and professional staff. Extremely well equipped for a smaller hospital. Well maintained and clean public areas, bathrooms and exam rooms. Staff are working so hard and still keep a positive attitude. Thank you for taking great care of me.
The Medical Staff was very attentive and knowledgeable. They were truly concerned for my well being. The ER Doctors and Nurses were all very nice and friendly. Thank you all very much for all your time and efforts. I appreciate you.
Scheduling my imaging was simple and fast. Registration was fast and staff was friendly. Medical imagining got me right in the person doing it was very nice and explained things. The place is very clean and accommodating.
North Texas Medical Center is awesome in my book! They have helped me with several medical issues where I required ER attention and their staff was friendly and caring throughout each medical issue I had. I appreciate them and applaud their services!!!!
They got me back within 10min, did what they had to do and out the door right at an hour. Staff was wonderful. Only compliant is that I was put in the hallway right near the exit, so everyone that was leaving had to walk directly past me. I understand they were extremely busy, but maybe use a different hallway if possible.
This was the best visit to ER that I have had in a very long time. I wasn’t in the wait area before calling me back. The nurses were on top of my needs. And the doctor came with1in a few minutes. …
I will always love and patronize this facility. From Clinic scheduling, Robyn to my provider, Racheal, great and kind people. Cody and Casey, they are on top of their work, very helpful. Registration, Teresa and Shirley, wonderful, kind …
Registration was a bit lacking as two people were seen before me that had arrived after I had, which made me late for my appointment. The young lady that registered me was extremely pleasant though. The xray staff was also extremely pleasant and there was no wait at all for my exams.
I just want to thank all the doctors, nurses, vitals technicians, X-ray tech, Aides, Dietician, and the rest of the care team at North Texas Medical Center. I was there almost two weeks ago. I had Covid, pneumonia, flu, and sepsis. I was …
Great staff and great facility. Took great care of me and my boyfriend! Thanks for getting him to the place he needed to be for immediate care. Things could have been a so much different outcome if not for the speedy actions of the staff!! …
I was extremely ill when I went to the hospital. I waited only 5 minutes before getting checked in. The nurses and staff were very kind and efficient and the doctor saw me within 5 minutes of my completed triage. He was kind and …
I was pleasantly surprised at the awesome care I received at North Texas Medical Center. After arriving at the ER I was in a room within 5 minutes, seen by a physician within another 5 minutes, & able to have a sonogram within another 5 …
Had hernia surgery on 8-2-21. I was a little nervous because I’ve never really heard good things about this hospital. Everything from the facility, check-in, the nurse that prepped me or surgery (Melissa Morris), and anesthesiologists were great! We are all blessed to have such a facility and staff here!
My daughter received wonderful care here. At 10 years old she had never been to the emergency room and was terrified. The staff was amazing and helped to put her mind at ease. When they did the blood work the man who did it was hilarious …
I had a bone scan and mammogram today at NTMC. Kayla and Holly were awesome! Both were friendly and professional. With each step they told me what they were doing and what to expect. My comfort was a top priority with both of them. …
I had Amanda as my nurse and she got my IV in the first try! The very first time in almost 30 years that’s happened it’s usually 15 tries! Staff was amazing and I received great care!
They use a 3rd party billing company located in Commiefornia. These folks are way less than stellar in Customer Service and billing accuracy. Trying to have a conversation with these people is next to impossible. Be ready for a huge wait… …
I have been to this facility about 8 times this year and received care twice by Alexandra Johnson who is a shining example of what a care provider should be. Everyone should have to train under her to see how care should be given. She is …
Wonderful experience while having a CT Scan done. Scheduling was a breeze and the radiologist went step by step over what was going to happen. I highly recommend using NTMC for your Imaging.
Took my 2 year old to the ER after he shoved something way up in his nose. The entire staff from registration, to nurses and the doctors were amazing. I know their job is difficult and crazy in the times we currently live in. So I hope they know how much this mama appreciates them for being so amazing.
I have used this facility for years. We have had a few close calls but the staff has always helped me by explaining the challenge going on and has followed up to make sure I have always had the best of care. …
After a fall and face plant at home, I went to NTMC ED. The care was quick and outstanding. In and out in an hour, that included a CT. Dr Thompson was kind and compassionate, Rane the RN listened to my concerns, Jessica HUC made sure I was comfortable provided ice for my injury. Overall best ED visit, keep up the good work. Terri Kniss
NTMC in particular the women’s center, went above and beyond meeting my husband and I’s expectations delivering our first born on Wednesday. Nurse Vanessa, was there every step of the way by guiding us and ensuring we understood everything …
I had a sonogram today and the staff took excellent care of me. The technician treated me with care and dignity and a gentle manner. I felt like she cared about my well being and comfort. I also had my blood drawn at the laboratory. She was …
I’ve been to this hospital many times and have always been pleased with my overall care. I’m in Therapy there now. Love this group of people. They helped me get back on my feet in 2017 and they’re working hard to do the same for me in 2022. Thank all of you
I always try to use NTMC for my imaging because they are by far the friendliest and quickest place I have ever been to for imaging. The registration office is also very friendly and quick about getting you checked in an on to your …
This place was fabulous for my radiology appt! From check-in to completion of my procedure, I was in and out within 45 mins. Everyone from the front staff to the radiology tech was so friendly. I highly recommend this facility!
Incredibly efficient – didn’t have to wait for anything and even readings/labs. All of the nurses, staff and doctors were kind and helpful. Heather, Jami and Dr Sholakh were especially great. He spent a lot of time explaining things to me and they never seemed rushed to move on. As Great of a hospital ER experience as you could have.
A trip to the hospital can always cause anxiety. But from walking thru the door to walking out (Thank You Lord!) again, all the staff were helpful, friendly, and very plesant. We’re blessed to have this facility, with these people, in our town.
Took my 4 year old in for high fever. All staff was fast, friendly and efficient. The NP listened to my concerns, looked my child over, agreed with my “self diagnosis” and went back to his desk. He came back a couple minutes later and said …
Let me start out by saying your team is awesome. The nurse that helped us tonight (Alex) was amazing. She made my daughter feel at ease and even walked her thru what she was doing. I hope yall keep her on staff. The hospital can always use …
I went in one evening after I start running a temp. The staff were so nice and helpful. My wait time to get into a room wasn’t too bad. The doctor was so nice and helpful. He took the time to listen and explain things. One of my best experiences in an ER.
Never had so much attention in an ER room! I actually felt like I was important. Staff all very friendly and seemed to care about my comfort. Checked on me often while waiting on test results. Feel procedures done were appropriate for my condition . It was a slow Wednesday. Thank you. Well done and much appreciated.!
My son had a. Seizure at the Windstar casino. This facility was the one they called. Their response time was rapid.the EMS TEAM was friendly and fast.the facility was clean.nice staff. And The. Transport team to Dallas was quick and safe. …
Never had so much attention in an ER room! I actually felt like I was important. Staff all very friendly and seemed to care about my comfort. Checked on me often while waiting on test results. Feel procedures done were appropriate for …
Had a seizure and was here for hours and nothing was done for me i sat in a room by myself without anyone to assist me i finally left… Worst treatment I’ve ever experienced!
The staff was very courteous. I didn’t have to wait to be seen for very long. Antje was very friendly but professional also. She was very knowledgeable of what I came to see her for and put my mind at ease concerning my treatment.
I have to say I was hesitant choosing NTMC for my delivery, after previous care years ago. But I made the decision to choose Dr Khan for my final baby and I am so glad I did. She was amazing from the beginning to end. We planned a VBAC and …
I went NTMC Emergency Room with a Extremely bad migraine headache. They got me in and started care immediately!!! The front desk staff, nurses and Doctor were amazing!! Anyone who is unfortunate enough to experience these types of headaches …
Extremely pleased with the process and the technician. The support staff is fantastic. I plan to use NTMC for all my testing and labs. Thank you so very much.
I had another very positive experience at North Texas Medical Center. From the front desk to the check in and the imaging center everything went easily and on time. The staff is very polite, friendly and skilled in what they do. Cody went beyond to get my orders from my Drs office in Denton. I recommend NTMC all the time.
Thank you to everyone in the ER who took care of me, my husband & I were traveling on Memorial Day Weekend & I woke up feeling terrible, I knew I needed medical help, it turned out to be a type A Flu, after a couple days on the prescribed meds we were able to finish our trip. Thanks again to a great ER crew!
This was our second trip to your ER. Nice to know that Gainesville has a hospital in our community.
The first time was not so great due to the Asian doctor on staff that day. He …
I have never had a negative experience at NTMC. Always been extremely satisfied and grateful for the demeanor of the staff. They are helpful, compassionate, informative and friendly.
The medical staff were real useful and helpful with helping me get in to the office and helping with me to get my x-rays done for the doctor to see . The staff was very pleasant and understanding of my pain.
Fearing that I was having a stroke, went to the ER and immediately the staff attended to my needs. After numerous tests, X-rays, and scans, it was determined I had Bell’s Palsy. The doctors and nurses were very caring. Thank you so much for taking care of my issues and my panic.
My first emergency was in 2015/16 when I got Kidney stones. One of the ugliest pains for me. I don’t would like to be in emergencies to get care, when I don’t take care myself, but there are always nice people, doctors, nurses that are …
As a person of size I am always so nervous to go to an emergency room or hospital as I never know how I will get treated. North Texas Medical Center made me feel so important and everyone that I interacted with was so friendly and kind to …
I love the care I received! I came in writhing in pain and crying and wailing and left with a smile on my face (i think). Everyone was so attentive to my needs. Kidney stones are awful and your staff knew exactly how to take care of me! …
I thoroughly enjoyed my visit to this hospital. The staff in imaging are very professional, courteous and quick. From the young ladies at the information desk to the gentleman I spoke with on the cleaning staff, (I am incredibly sorry if I …
Best People experience, in a very long time
They took time to make sure my time was cared about & I felt that it was. That meant a great deal to me. It’s a special place, if to no one else but me. I’ m great full for this place & these people.
I have recently given birth to me baby girl here! My husband and I loved our stay here. The Dr and all the nurses were absolutely the best, loving , supporting ,caring staff ever. They made us feel like family! They took great care of my …
ER incident with my son, who badly broke his wrist – he was in & out in a couple of hours with AMAZING care. They were terrific with my son keeping him calm and explaining every step while making him comfortable, and set his wrist very …
Was there for about 5 hours, but the check in lady , Ms. Pam, was very nice& helpful,
Stu , (the np) went above & beyond, his , power, to found out, what & how to …
I had a great experience at this facility. They were able to cut my ring off and take x-rays to make sure my fingers weren’t broken after a boating accident. They were very busy but still got me taking care of and we’re in excellent moods and customer service was top notch. Thanks for doing the work y’all do!
My name is Gary Paul I was in the emergency room back in January and needed a Doppler done on my right leg. The young girl that came in to do it was very polite and very professional. And when my cardiologist got the test results. He told …
I had cataract surgery here in mid November 2021. Dr Jolly is great, but I must tell you about the hospital staff and surgical staff. This was my first time to walk into this hospital. The beautiful outgoing redhead at the front desk …
I was afraid to come here since everyone in town said it was absolutely awful. HOWEVER, I had the most incredible experience here. I went in for severe lower abdominal pain, they got me back immediately and the nurses so kind and was …
I went in for a routine imaging test. Sol in intake/billing was very personable & helpful & Holly in Imaging was very professional & gentle. Definitely a good experience, but I’ve always had good experiences with NTMC.
Best emergency room staff in Texas! I have had a many experiences in various emergency rooms. The staff and administration are nothing short of the best! They were kind, helpful, and EXTREMELY fast. I have been to this hospitals ER 4 …
Michelle in Radiology was so nice and communicative. She took care of me all the way during my HIDA scan and made sure that I was comfortable as well. Based on my first visit to this facility, I would definitely return in the future. Also, …
Last nights emergency evaluation for my husband was done expediency and the staff were so attentive and caring, making sure all his needs were met and did it with smiles and caring hearts! THIS is why we ALWAYS choose NTMC when we need the best care!
Holly was very pleasant and accommodating. I was very impressed that she found out that I didn’t need to be there for the procedure I thought I would have to have.
Today October the 20th I was there for testing and from the registration to the x-ray department I was treated extremely well they were very courteous to the fact I was handicapped they pushed me in a wheelchair both in and out of x-ray and they help me very much they were super super good thank you very much
Horrible experience! I was living through a pregnancy feeling like I was going to have a heart attack every day. I reported everything directly to my doctor and nothing was done. …
Shoulder came out of place after a fall and the ER doc and Nurse were fantastic. I came in through ambulance wit a 10 out of 10 pain level and left wit a 0 out of 10. Thus place is great!
Staff was very professional. Holly, mammogram, and Heath, bone density, were friendly and patient oriented. The facility was clean and comfortable. My GYN’s office call about 2 hours after the testing with the results!! Never received results in such a timely manner. Brenda Brooks.
The ultra sound lady was so professional and kind. I would recommend her to anyone. Cody the Scheduler is so kind. He has always been very profe6. The volunteer staff is so kind and sweet.
Really a great experience! Very friendly and helpful from the minute you walk in the front entrance until you’ve walk out of this hospital! Tests were completed professionally and communication was extraordinary!
Worst ER hospital ever! The last 2 times have been horrible. But when I went this past Tuesday because my throat was hurting really bad for the past 10 days that now it was affecting my ears plus I just couldn’t take it anymore. I go and …
I think I received the best care available. The hospital was clean organized. The staff worked together calmed my fears and kept me informed.
I cannot praise this staff enough. Thank you everyone. Best care ever.
My experience at North Texas Medical Centers Emergency Room was very pleasant. The Staff showed genuine concern for my well being and Thoroughly examined me as I was having an allergic could’ve turned deadly rash from a New Medication. I definantlyl would return there if the need arises. I recommend This Facility.
For Many years the Gainesville Hospital has received some negative comments, I cannot speak for others about their opinions or experiences but I would like to share a few of our views. In the past few years and recently had seen great …
Was in ER this morning, 5am to 10am , heart rate was too oooo high. The staff was awesome, did all their work n they had great team work. Doc Ho was great , told staff what to do n they were on it. Great staff this morning!!!! This post …
I’ve been to the ER twice this week, once my Mom then my Daddy! Both are doing good! Gainesville is new to us from Frisco. I was very impressed with the facility but especially the Drs and Staff! Everyone very nice, helpful, professional. Thank you all for taking such good care of my family!! 🥰 …
Felt very bad and was glad when the staff understood and got me into a room quickly and then out with a thorough review and explanation of why I felt so bad. Couldn’t have asked for better
The ER was pretty busy but the staff was super, all from check in to Dr. Thompson.
Our visit was minor compared to the others who seemed to be there but recieved the same care and concern.
Everybody today was very polite and acted like they really cared previous times I’ve been there the doctors have been Stern and the nurses didn’t act like that they wanted to be there today it was a lot different the staff was warming and very polite it was a pleasant visit
This facility is fantastic the emergency room is perfect everybody there was outstanding trying to find out what was wrong with me I have no problems going back there whatsoever
Everyone on staff was friendly and efficient: admissions, RNs, imaging personnel and MD. I was checked on for comfort multiple times and every procedure was explained.
Came to emergency by ambulance for freak accident. Had t get 24 stitches in my right leg. I was very impressed on the service I got.had to get 14 stitches not 24
Very friendly, one nurse worked really hard to get my paperwork from my doctor, I’m sorry I don’t remember any of their names but the nurse that drew blood was very good at what she does, didn’t even feel the needle going in, very happy about that.
Gainesville is the hardest place I have ever seen to see a doctor. NTMC took care of my needs and less than 30 minutes in and out. Never seen better doctors on the ball. Caring for people.
Had to go back for some testing and they were very thorough and I don’t believe they would have let me leave without knowing the answer. Very friendly staff and compassionate
The dr was very kind and attentive. Aplus Lawrence the RN was so awesome , that there isn’t a word good enough !!! He is the first pick in any draft. Just outstanding !! Ty Lawrence
All the staff was very thorough and polite even with the amount of patients they had. All the rooms and hallways were full. Flu season has definitely hit.
NTMC is a excellent facility !! Many of my family members and I have used the emergency room and and have had many procedures done there the doctors and nurses are very caring and professional !! I also hear alot of complement a that people have said !! Keep up the good work !!!
I had a fall tesulting in a head enjury and a very sore knee i after a ct scan o. My head and neck and exrays on the knee. I just needed some stitches above my eye …
Clean facilities, friendly and courteous staff, didn’t do what I wanted them to but did what’s right. I should have got stitched up just after it happened instead of a week later. Sorry about the mess I left in the exam room. Good service!
Got fast service and good response upon entering ER. Go good treatment all thru the evening. Took a while to get things done but sometimes it just takes time. The ER docs were good and the staff worked well. Especially considering I wasn’t the only person there.
Horrible experience with Orthopedic Surgeon Christian Vissars’ office! Aug 26th-initial appointment for consult. The doctor was extremely thorough and down to earth. …
I love the staff in the Therapy department! I feel they truly care about my progress and how I feel overall! They are kind, considerate, and fun to be around! They will be my go to therapy location always!
Upon arrival at the ER throughout the entire visit , I could not have been treated better. From check-in, blood work , xray technicians, the staff was wonderful. They made me feel confident and that I was in the right place . They ALL had …
I arrived at the facility to have surgery and from the time i arrived until the time i left the peopke were so nice and polite ,i could not ask for anyone to beso nice and attentive to md and my husband. The nurses all explained what they …
Broke my ankle and was taken to the ER. The staff was very friendly and assisted me immediately. The ER doctor, Dr. Alakshar, was very kind and gentle and very capable! He quickly put me at ease and tended to me with skill. The Ortho, …
The staff at North Texas Medical Center are top notch. Dr Vissers and his staff, the day surgery staff, Jessica and Dr Thompson in the er, treated us with nothing but care and respect. They were courteous and joked with us and just made us feel like we mattered. Thank you for doing what you do. We appreciate you.
Ntmc is a very beautiful facility. The staff is very courteous, scheduling is very prompt. I’ve had lab and imaging done as well as treated in the ER. Have received a pleasant experience each time.
Pre-Op Nurse was very nice throughout our conversation interview for an up coming surgery next week. She answered all my questions & was very clear with instructions I needed before my surgery. I’m very satisfied. Thank you so much 😊 …
We came tonight as my fiance was in pain and had rib & abdominal pain for 2 weeks. Tonight he started throwing up from the amount of pain he was in so we decided to head to the ER to get him looked at. We arrived at 5:30 and checked in… …
Caring staff. Even with the ER overrrun with patients and several critical events in the works they were able to get my Mom taken care of in a timely manner. Ellen was especially kind and caring. The physician listened to my concerns and …
During our visit to the ER during the early morning hours of 2-2-2023, our nurse Cody was absolutely amazing!! He actually listened to our needs, concerns, and provided excellent bed side manner. He made us feel completely comfortable. …
Came for my yearly mammogram. Marcy Mullins in X-ray is always a pleasure to talk to! Everyone is so warm and welcoming, they feel like family. I’m always greeted with a smile and friendly attitude. And the registration process couldn’t be smoother. I was in and out in about 30-40 mins. Very pleased with my care!
Everyone was very polite and kind. I was taken care of quickly and efficiently. The gentleman that did my ultrasound brought out a wheelchair for me which was awesome as I currently use a walker and walk slowly. They are all definitely wonderful people to work with 😊 …
I have been to NTMC ER several times in the last couple years. I arrived in pain and fear. The staff are wonderful explaining every test or procedure which puts me at ease. Every person I spoke with from the time I arrived was courteous, …
We just recently moved to Gainesville. My husband had knee surgery about a week ago. He started having intense pain and pressure and was ordered by his orthopedic surgeon to go straight to the emergency room in case it was a blood clot. …
My mom was sent by Absolute Care yesterday with stroke like blood pressure. They even called ahead and my sister told the front desk. After waiting 30 minutes, I called and asked about her condition. Nurse Ashley said she didn’t have a …
This is a fine place to go for a mammogram or other small-scale diagnostic radiology; however, if you need an MRI/CT Scan, go to Denton or Denison instead.
Got in fast great staff and doctor!
My mom went to this hospital via ambulance after a fall while on vacation. She was told that she just had some external bruising and would be sore. She was stuck in bed for nearly 3 days afterwards because she was in so much pain. When she …
There is No where better in Cooke County for Physical Therapy. I choose to stay close to home for my Lymphodema therapy. Anjia is an angel on Earth. Prior to meeting her, I was what my Radiation Oncologist referred to as a T-Rex for two …
This may be a long post but it is worth every word! I can not begin to tell you how much Dr. Farahat and the ENTIRE staff here helped save my brother!! It all started on Tues Jan 8th around 1015pm with a call to 911 to Cooke County EMS …
Our RN Jennifer was friendly, caring and professional!
Everything went quickly and everyone I came into contact with was friendly and professional.
I was at NTMC this morning for a couple yearly tests. As always, everyone I dealt with was very friendly and helpful. I am always treated as a valued customer. The services were done in a timely manner. I am so grateful for NTMC.
Staff is so nice and rehab is going well
A couple years ago, I had heard negative comments about this hospital. Within the past year, this has changed. I am hearing so many wonderful things from people that have recently used NTMC’s services. After having test done myself as well …
I give it a one star review because the Hospital Board should seriously reconsider who they let volunteer there. I understand what the Pink Ladies do is for a good cause but my grandma is one and she is a filthy old woman. She won’t shower …
Very positive experience. The mammogram technician was pleasant, professional and knowledgeable.
Went into the emergency room with a kidney stone they took very good care of me this was a great Hospital
I took my mom to the ER and it was a breeze. Dr. White and Ashley were to the point and got us in and out with no trouble at all. She also got a mammogram and everyone in that area was polite and patient. She suffers from terrible anxiety so finding an area that doesn’t freak her out is always a struggle.
Got me right in and taken care of. Staff was great and friendly and the facility was very kept up on and clean.
The staff cared for me quickly and professionally! I felt at ease because of their great care!
My experience was very good. Staff was very friendly. The only thing that needs improvement is the young girls at the entrance that are doing the COVID questionnaire. They are not very friendly or polite! Other than that it was amazing experience! Yall are doing an amazing job!!!
Went for some simple annual tests, the young lady in the intake dept. was so pleasant and very personable. The radiology dept. was knowledgeable and respectful. No issues at all!
I’m 31 weeks pregnant and unfortunately had no choice but to go to the ER since it was a Sunday and my doctor’s office was closed. I was sick (voice was gone, swollen/sore throat, body aches, chest congestion, coughing up lime green mucus) …
Great Care-Fast to Serve -Fantastic Staff ! Seriously-Very Thankful 👍🏻🙋♂️ …
NTMC is a great place to receive medical care. The price for my imaging and diagnostic tests were less than half of what it would have cost in Dallas or Fort Worth. From the time I walked in the door til I was finished with my tests, the …
Came here to the ER Thursday morning 8/27 at 0330 with excruciating flank and bladder pain due to kidney stones. My husband and I was met at the front of the ER doors by a male nurse who told us no visitors allowed “due to Covid”. I was in …
The intake staff was awesome but I saw the Doctor for maybe 2 minutes told me what I had & then the nurse comes back gives me my prescription. I had questions why I got a U.T.I.but he didn’t stay long enough for me to ask so next time I’ll …
Was hurting after a fall I was taken care of very fast the medical staff and doctor was very professional. The hospital was clean and much improved. All staff spoke good English thanks to everyone at GMH
Quick service, friendly staff, had 2 tests in radiology, great people
ER Doctor was very pleasant, giving clear info. Nurse was attentive and professional. A very good experience.
I had a serious fall in March of this year and among other things I tore the ligaments in my shoulder. I have been going to therapy for 6 weeks and the improvement is huge. Joe and Lain are incredible and so conscientious. The facility is …
Came for two stiches, left with a $1,100 bill from hospital and another $700 from physicians bill. Service was fine, but not worth the charge. Standalone ER or urgent care is where you want to go in these situations as they don’t have the same overhead as a large hospital.
First time coming here, as I didn’t even know it existed, and lemme just say they straight up caught what wnj missed. They stayed on top of my pain without me having to wait, even came to radiology to give me pain meds bc I was hurting so …
Sarah and Joe were very attentive to my PT after a total knee replacement. The staff were professional and yet funny which made the session more enjoyable. Nothing beats laughter to make one feel great. I would highly recommend NCTC physical therapy dept for anyone needed physical therapy 🙃 …
Quickly saw me and identified the source of my medical problem and gave me medical attention immediately afterwards as well as prescribed necessary aftercare medications that we ready the same day
Would give 0 stars if possible. If it’s a medical emergency DO NOT GO TO THIS HOSPITAL. Go to Denton or literally anywhere else. My mom was taken here with covid pneumonia, needing oxygen. She was left on a stretcher with no pillow, no …
Pretty slow service. Everyone was nice for the most part but did not even ask what the symptom my daughter was having. Floors were dirty- like needed swept not that it needed mopped. Trash still in room from last patient.. X-ray dept was great!
The gentleman performing the mri was excellent!
The staff at this hospital are superb!! I had some serious issues going on and this is the only place that would take me seriously! They made sure I was comfortable, they’re all very nice and just all around a great facility. Thank you for all the hard work y’all do!
Went in to emergency room with left side stomach pain…thought for sure I had diverticulitis (internet self diagnosis)…the staff were great…got CT scan very fast and Dr. Ogbogu diagnosed the malady as pretty good-sized Kidney …
DO NOT go with CHEST PAIN! 30 min. to check in; 45 min before nurse and ekg set up; 30 min before chest x-ray; 1-1/2 hours before dr. with normal test results; never used stethoscope waited for another hour for cardiac enzymes results. They weren’t busy at the time either. Only positive is the nurse was very personable.
To: Doctors M D. N.P R N.
and Staff that makes me feel comfortable on my stay at the Emergency Room at North Texas Medical Hospital …
Went to the ER because of a stomach bug that had plagued me for 4 days. Even with the new Covid precautions I was placed in a treatment room within a few minutes of arrival. Nurses quickly checked vital signs & drew blood for labs. Dr. …
I was very impressed with the service at the North Texas Medical Center today. I got right into room and was seen by the Doctor within a few minutes and the attention and thorough testing was very impressive. I will not hesitate to go there again if necessary. Thanks so much for the care.
Great ER service at such a unexpected time! Thank you all!
My wait time was minimum the staff was excellent the doctor was thorough and very nice! My overall visit was excellent!
This hospital has always been bad, but they crossed the line this time. They do not let visitors in to see patients. Not even one. My Dad could not visit his wife of over 40 years while she was there. …
My Mother is currently a patient at this facility. What this hospital is lacking in the newest en-ovation equipment and five star rooms well makes up for in loving care. The Doctors that my mother has (Dr. Farahat and Dr. Bakleh) are not …
Be careful here! I went to ER for a cracked rib. After repeatedly telling the nurses and doctor I have no insurance, they continued to rack up my bill. After being sent for MRI I begged them to stop because I wouldn’t be able to afford the …
Everyone was great. Friendly staff at registration, and radiology staff was great as well. There was also this super nice and helpful PT that made sure I was doing well.
When I first arrived for my outpatient procedure everything was pretty smooth I checked in went to the finance paid my co-pay and was taken back to the outpatient center. My nurse was very sweet and actually was the nurse that was in the …
My son was hurt playing football & was taken to North Texas Medical Center by ambulance & was seen by the staff. They where very thorough upon examination & they were extremely nice explained everything they where doing. Very satisfied with the staff
Only push fear, and don’t care about peoples rights to their own body and decisions
I’ve gone to the hospital in Gainesville Tx several times with my children and myself. Its not been very positive in my experience until yesterday. Dr Robinson and nurse Holli were EXCELLENT!!! Very caring and extremely through. I’ve never …
I know there are a lot of people in town that say a lot of negative things about our hospital and I’m willing to bet both of them probably have never even been a patient. Unfortunately last night I needed to visit the emergency room. …
Dr Farahat is great !!! He has always been very focused on the care he provides. He isn’t like the other doctors here that only focus on treating the symptoms, he looks for the causes and treats more than just the symptoms. Most of the …
All the Staff was awesome. I have never felt as welcome to be there . This is by far the best Hospital I have ever been. They made me feel like a family member..
I had a great experience and felt well taken care of.
Everyone was professional and the response was fast. The nurses had sense of humor which helped to lighten the situation. Although I didn’t want to be there, the way I was treated made my experience at the hospital a 5 star experience.
I don’t remember too much until I was put in ICU. Once there, I noticed how çaring and compassionate they all were to my needs. They were all attentive,. Comforting and professional. Thank you to everyone there at NTMC Sincerely, Margaret Burkett
I had an appointment for a bone density test at this hospital and was very pleased with the whole experience. I was greeted with smiles, had no wait time past my scheduled appointment and all was done so fast and efficiently. I truly appreciated all the friendly staff there.
I was involved in a incident that left me seeking immediate medical attention and I arrived at NTMC and was immediately taken to a room and my nurse Sandra Walterscheid was very professional and caring. I received prompt service and Dr. …
I needed to have 2 MRI’s. They called me on the 9th of February and scheduled me for the 10th. I walked in filled out a paper, temperature check and was told they will call you to the office where they took my insurance information then …
I am always SO proud of NTMC – I have been there for care several times and I am ALWAYS pleased with the professionalism of the staff.
I have never had a negative impression! …
Wonderful experience from the word “Go!” I had an outpatient procedure last week. Every single staff member was professional, pleasant (with a smile at 0600 in the morning), supportive and reassuring. I couldn’t have asked for better care or a better experience! Thank you all!
Recently had to visit the NTMC ER for stomach pains and was treated so kindly. They listened to my issues, ran the proper tests, and I was given reassurance that everything will be ok. Thank you to the Dr’s, nurses, and techs who took care of me that day.
Had a test performed here. The staff was absolutely wonderful. Very helpful and knowledgeable. So accommodating. Michelle went above and beyond.
I was very satisfied with the care I received. The RN took me back immediately and very caring and listened to what I had to say and the DR that was on staff was very nice and informative and I was in and out in less than an hour. I will go back if need to.
We are from out of town and my son had broken his wrist. They took great care of us, in and out quickly. Very friendly staff.
Last time I paid a visit to this er I was treated very poorly, but had a totally different experience this time. The staff, from the receptionist all the way up to the Dr, were super friendly and attentive.
After a very negative, unhelpful experience with a local family doctor (who ignored the severe pain I was in to berate me about being overweight), I decided to go to the ER here. I was having severe headaches but had no idea what it was or …
Everyone at ntmc takes care of there patients very well
Fast, easy scheduling. Staff very courteous, accommodating & Knowledgeable. Procedures explained well. Facility clean and neat. Husband had to wait in car since only patients allowed inside due to Co-vid restrictions. Great, strong cell signal was available so he could work in car while waiting
Have always had a great experience at NTMC.
Thank you so much for patience and kindness. You all were such a great team.
I was relieved from my aliment within half an hour and out the door .
I couldn’t sleep at night cause of my ear pain so my sister took me to the hospital and they said they couldn’t take us because I had to have an adult when my sister is a reasonable age, and they said this wasn’t urgent.They didn’t even …
The staff there are very well known with their business they know what they’re doing they took real good care of me since they changed the the hospital the staff is well knowledged and I want to thank y’all for everything y’all done for me I appreciate it and God bless
Started therapy today. It was a great experience. She listened and took the time to explain things.
Very pleased with immediate testing. Disappointed in delay in being prepared for release.
Everyone, from the receptionist to the physician were very kind and understanding. They were very busy, but they got me in as soon as they could. …
We have had to use this hospital a lot in the past 8 years. We have seen times early on when we were not favorably impressed BUT THAT HAS CHANGED! In the past few years we feel safe to actually recommend NTMC and we always wish to start …
I arrived at the ER at 7:30 AM with a suspected wrist fracture. I was accessed, X-rayed, treated with a procedure to align the bone I was put in a temporary cast. Everyone involved was very professional and caring. My nurse was Sharon Waltersheid who kept me comfortable and took great care of me. I had a very positive experience.
Another amazing birthing experience at North Texas Medical Center with Dr. Jorai Khan, her partner Dr. Isola, NTMC’s entire L&D unit, “The Dream Tream”, if you will, and Dr. Sears. This was my third delivery at NTMC with Dr. Khan; second …
I had to get an MRI. The techs were very friendly, competent and explained everything to me both before I went and after I got there. The whole experience was very, very pleasant
I arrived 20 minutes early, hoping to get in ahead of my appointment time. That didn’t happen. I waited well over an hour. Once I was finally called in, it went very well. Efficient, friendly and quick.
Quick, professional ER experience. Allowed me to be with my 1 year old at all times and the nurses were absolutely amazing!
I was greeted by friendly faces and promptly acknowledged. I was quickly checked in by a young lady named Sherry who was professional, personable and competent. After being sent to imaging, same excellent attention there. My procedure …
From the time my doctor told me I would be having tests done at the hospital, everything just fell into place. They call the very same day with a date. A pond arriving everyone was friendly and getting registered was a breeze. The staff was very friendly, in each of the rooms where I had my tests done. Thank NTMC
I went in fear I might have COVID19, I was very impressed how you were asked to wait in your car till the admitting nurse could see you. Only the patient was allowed so the waiting room only had one patient at a time in it. When taken back …
I visited medical imaging today and was very pleased with the entire process from scheduling, registration and imaging. As an employee of the hospital, it’s good to go through the processes as a patient and experience it in the other side. They did not disappoint! I’m proud of our hospital!
The staff were a real treat to have around. Everyone was so friendy and showed true concern. I was very scared about making a trip to the ER for chest and stomach pain but they took great care and were very nice. They sent me back right …
I went this am to have a cat scan . I was told my deductible was $350 . I said nobody called to tell me about it . The lady said my phone number has been disconnected. I am on my phone when I was in there . So I paid it because if you dont …
For once it was a very nice welcoming experience at NTMC. I do not know what change they had done. All I know is the staff this time all of whom took care of me had extremely good bedside manners.
The medical staff was very attentive to my needs this morning.
I was taken quickly back and treated for my serious medical condition.
The physician was excellent and I am very thankful for the care they all …
I was in for daysurgery was in at 8am and got to leave when my son got off work and came to pick me up.
I was given something to eat when I was taken back to the room and was given …
I just love Dr Newman. She is such an amazing doctor who actually sits down and listens to her patients.
Dr Alakshar was great.Rn was good receptionist at check in also good.In and out in 45 minutes.
I received $100 off of the cost of a mammogram because it was during the month of October
I can not speak too highly of the all the staff and care that I received at Emergency in NTMC. Gainesville is very fortunate to have such an excellent hospital in the town. My feelings are substantiated on the experience of several ‘visits’ by both myself and my wife over a good many years.
anna rozell, the speech therapist was super nice, patient, and helpful ! i would give her more stars if i could !
Went to ER with chest pains. Was immediately taken to a room and was very impressed with the speed and quality of care I received!
The facilities were nice and clean. From scheduling to appointment time. Everything went smooth.
Took my son here with covid he was dehydrated and very sick. We couldn’t get help from our family dr, urgent care or anyone. They were quick, kind, effective and we are so grateful.
Had a great experience at the ER. I got in quick and the staff were very professional and knowledgeable.
Was promptly in and out! No hassles or delays, and courteous! Was a pleasant experience for routine dreaded tests!!!!!! Thank you!!!!
I was taking care of very well by the medical staff at this facility no complaints…
I just want to give a shout out to the young lady at the check in area. She is not only ready to welcome you, but she is so ready to help with any issues you may have. Another shout out goes to the people at the Radiology department! Fast …
I went in with Covid symptoms. The nurse told me she was doing a flu & Covid Swab. I waited 5 DAYS FOR RESULTS!!! Then when I called, they tell me they only did a FLU SWAB! Now I have developed more symptoms and have to go somewhere else. …
This is the worst experience I’ve had at a medical center. I was driving to DFW and got sick en route and rushed to a hospital in Ardmore. They released Me after testing me and told me that I was just exhausted and recovering from …
I was in the e.r. dept several days ago and would like to say….THANK YOU E.R. STAFF!!! YOU GUYS AND LADIES ARE AWESOME AT YOUR JOBS! AND VERY VERY NICE !! ALL TREATED ME LIKE I WAS A HIGH CLASS PATIENT!!!! VERY GOOD E.R. STAFF!!!!
Was taking good care. The staffing were courteous, friendly, and knowledgeable. Job well done.
Very caring & thorough ER staff.
Highly recommend!
Longer than expected waiting time, but overall satisfied with service.
Radiology staff was amazing in every way, the radiology tech that scanned my thyroid today was the nicest person in any hospital I have been in, even got me a fan the next day just because she knew I had a problem with heat. I’m very bad with names but you know who you are and thank you so much.
Michelle was awesome during my HIDA scan. Very kind and walked me through the whole scan. Very knowledgeable and told me exactly what the scan was doing! Great experience!
Friendly and professional staff. Extremely well equipped for a smaller hospital. Well maintained and clean public areas, bathrooms and exam rooms. Staff are working so hard and still keep a positive attitude. Thank you for taking great care of me.
The Medical Staff was very attentive and knowledgeable. They were truly concerned for my well being. The ER Doctors and Nurses were all very nice and friendly. Thank you all very much for all your time and efforts. I appreciate you.
Scheduling my imaging was simple and fast. Registration was fast and staff was friendly. Medical imagining got me right in the person doing it was very nice and explained things. The place is very clean and accommodating.
The staff got right to me, and took care of my issue was vey satisfied
North Texas Medical Center is awesome in my book! They have helped me with several medical issues where I required ER attention and their staff was friendly and caring throughout each medical issue I had. I appreciate them and applaud their services!!!!
They got me back within 10min, did what they had to do and out the door right at an hour. Staff was wonderful. Only compliant is that I was put in the hallway right near the exit, so everyone that was leaving had to walk directly past me. I understand they were extremely busy, but maybe use a different hallway if possible.
The receptionist and check in staff where very professional and polite. The radiology technician was very personal, giving great instructions.
This was the best visit to ER that I have had in a very long time. I wasn’t in the wait area before calling me back. The nurses were on top of my needs. And the doctor came with1in a few minutes. …
I’ve been here with my mother for hours and have experienced nothing but rude and disrespectful staff.
Staff were very friendly and efficient. I was in and out in 35 minutes.
From the ladies at check in, to Mike the Rn, and Doctor Alakshar everyone was so friendly and caring.
I will always love and patronize this facility. From Clinic scheduling, Robyn to my provider, Racheal, great and kind people. Cody and Casey, they are on top of their work, very helpful. Registration, Teresa and Shirley, wonderful, kind …
Friendly staff at ER. Andwilling ro help with whatever I needed.
Registration was a bit lacking as two people were seen before me that had arrived after I had, which made me late for my appointment. The young lady that registered me was extremely pleasant though. The xray staff was also extremely pleasant and there was no wait at all for my exams.
I just want to thank all the doctors, nurses, vitals technicians, X-ray tech, Aides, Dietician, and the rest of the care team at North Texas Medical Center. I was there almost two weeks ago. I had Covid, pneumonia, flu, and sepsis. I was …
Great staff and great facility. Took great care of me and my boyfriend! Thanks for getting him to the place he needed to be for immediate care. Things could have been a so much different outcome if not for the speedy actions of the staff!! …
I was extremely ill when I went to the hospital. I waited only 5 minutes before getting checked in. The nurses and staff were very kind and efficient and the doctor saw me within 5 minutes of my completed triage. He was kind and …
Treated with kindness, respect and professionalism. Thank you to all staff at NTMC.
I was pleasantly surprised at the awesome care I received at North Texas Medical Center. After arriving at the ER I was in a room within 5 minutes, seen by a physician within another 5 minutes, & able to have a sonogram within another 5 …
Had hernia surgery on 8-2-21. I was a little nervous because I’ve never really heard good things about this hospital. Everything from the facility, check-in, the nurse that prepped me or surgery (Melissa Morris), and anesthesiologists were great! We are all blessed to have such a facility and staff here!
Absolutely super professional friendly just a great visit and great job done
Very professional care. Staff overall were friendly and caring. Had an overall good experience.
Awesome exceptional caring people in the physical therapy center
My daughter received wonderful care here. At 10 years old she had never been to the emergency room and was terrified. The staff was amazing and helped to put her mind at ease. When they did the blood work the man who did it was hilarious …
I had a bone scan and mammogram today at NTMC. Kayla and Holly were awesome! Both were friendly and professional. With each step they told me what they were doing and what to expect. My comfort was a top priority with both of them. …
I had Amanda as my nurse and she got my IV in the first try! The very first time in almost 30 years that’s happened it’s usually 15 tries! Staff was amazing and I received great care!
They use a 3rd party billing company located in Commiefornia. These folks are way less than stellar in Customer Service and billing accuracy. Trying to have a conversation with these people is next to impossible. Be ready for a huge wait… …
I have been to this facility about 8 times this year and received care twice by Alexandra Johnson who is a shining example of what a care provider should be. Everyone should have to train under her to see how care should be given. She is …
Wonderful experience while having a CT Scan done. Scheduling was a breeze and the radiologist went step by step over what was going to happen. I highly recommend using NTMC for your Imaging.
Took my 2 year old to the ER after he shoved something way up in his nose. The entire staff from registration, to nurses and the doctors were amazing. I know their job is difficult and crazy in the times we currently live in. So I hope they know how much this mama appreciates them for being so amazing.
I have used this facility for years. We have had a few close calls but the staff has always helped me by explaining the challenge going on and has followed up to make sure I have always had the best of care. …
This is for Roy V. he was very pleased with the test he had done.He was in and out in 20 minutes. Both of us were very happy with his treatment
After a fall and face plant at home, I went to NTMC ED. The care was quick and outstanding. In and out in an hour, that included a CT. Dr Thompson was kind and compassionate, Rane the RN listened to my concerns, Jessica HUC made sure I was comfortable provided ice for my injury. Overall best ED visit, keep up the good work. Terri Kniss
NTMC in particular the women’s center, went above and beyond meeting my husband and I’s expectations delivering our first born on Wednesday. Nurse Vanessa, was there every step of the way by guiding us and ensuring we understood everything …
I had a sonogram today and the staff took excellent care of me. The technician treated me with care and dignity and a gentle manner. I felt like she cared about my well being and comfort. I also had my blood drawn at the laboratory. She was …
I’ve been to this hospital many times and have always been pleased with my overall care. I’m in Therapy there now. Love this group of people. They helped me get back on my feet in 2017 and they’re working hard to do the same for me in 2022. Thank all of you
I always try to use NTMC for my imaging because they are by far the friendliest and quickest place I have ever been to for imaging. The registration office is also very friendly and quick about getting you checked in an on to your …
This place was fabulous for my radiology appt! From check-in to completion of my procedure, I was in and out within 45 mins. Everyone from the front staff to the radiology tech was so friendly. I highly recommend this facility!
Incredibly efficient – didn’t have to wait for anything and even readings/labs. All of the nurses, staff and doctors were kind and helpful. Heather, Jami and Dr Sholakh were especially great. He spent a lot of time explaining things to me and they never seemed rushed to move on. As Great of a hospital ER experience as you could have.
A trip to the hospital can always cause anxiety. But from walking thru the door to walking out (Thank You Lord!) again, all the staff were helpful, friendly, and very plesant. We’re blessed to have this facility, with these people, in our town.
5 stars for a wonderful experience on receiving a mammogram! New and improved radiology equipment! Friendly and fantastic staff always ⭐️⭐️⭐️⭐️⭐️
I was seen during an emergency immediately and cared for 6 – wonderful team members from administration to medical
The staff was very friendly I was in and out in less than 45 minutes and I had three tests done I really enjoy the atmosphere
Very clean, professional, and patient with me. They answered my concerns and debrief me on my issues.
Took my 4 year old in for high fever. All staff was fast, friendly and efficient. The NP listened to my concerns, looked my child over, agreed with my “self diagnosis” and went back to his desk. He came back a couple minutes later and said …
Let me start out by saying your team is awesome. The nurse that helped us tonight (Alex) was amazing. She made my daughter feel at ease and even walked her thru what she was doing. I hope yall keep her on staff. The hospital can always use …
Quickly scheduled for my test. In and out the day of with ease. Staff was friendly and courteous.
I went in one evening after I start running a temp. The staff were so nice and helpful. My wait time to get into a room wasn’t too bad. The doctor was so nice and helpful. He took the time to listen and explain things. One of my best experiences in an ER.
Always a wonderful experience. Everyone is so friendly and caring….would not go anywhere else! Radiology Dept is the BEST
Never had so much attention in an ER room! I actually felt like I was important. Staff all very friendly and seemed to care about my comfort. Checked on me often while waiting on test results. Feel procedures done were appropriate for my condition . It was a slow Wednesday. Thank you. Well done and much appreciated.!
My son had a. Seizure at the Windstar casino. This facility was the one they called. Their response time was rapid.the EMS TEAM was friendly and fast.the facility was clean.nice staff. And The. Transport team to Dallas was quick and safe. …
Technician was patient, considerate and respectful. Mammogram was easy, quick and painless.
Never had so much attention in an ER room! I actually felt like I was important. Staff all very friendly and seemed to care about my comfort. Checked on me often while waiting on test results. Feel procedures done were appropriate for …
They were very kind and quick. Holly did a great job.
Had a seizure and was here for hours and nothing was done for me i sat in a room by myself without anyone to assist me i finally left… Worst treatment I’ve ever experienced!
Very good staff, was very informative about what is going on , how long recovery is going to take and every thing to expect . Definitely would go back
The staff was very courteous. I didn’t have to wait to be seen for very long. Antje was very friendly but professional also. She was very knowledgeable of what I came to see her for and put my mind at ease concerning my treatment.
North Texas Medical Center
I am from Florida and all I can say is …
I have to say I was hesitant choosing NTMC for my delivery, after previous care years ago. But I made the decision to choose Dr Khan for my final baby and I am so glad I did. She was amazing from the beginning to end. We planned a VBAC and …
I went NTMC Emergency Room with a Extremely bad migraine headache. They got me in and started care immediately!!! The front desk staff, nurses and Doctor were amazing!! Anyone who is unfortunate enough to experience these types of headaches …
Extremely pleased with the process and the technician. The support staff is fantastic. I plan to use NTMC for all my testing and labs. Thank you so very much.
I had another very positive experience at North Texas Medical Center. From the front desk to the check in and the imaging center everything went easily and on time. The staff is very polite, friendly and skilled in what they do. Cody went beyond to get my orders from my Drs office in Denton. I recommend NTMC all the time.
Thank you to everyone in the ER who took care of me, my husband & I were traveling on Memorial Day Weekend & I woke up feeling terrible, I knew I needed medical help, it turned out to be a type A Flu, after a couple days on the prescribed meds we were able to finish our trip. Thanks again to a great ER crew!
This was our second trip to your ER. Nice to know that Gainesville has a hospital in our community.
The first time was not so great due to the Asian doctor on staff that day. He …
they were great. had me feeling better in no time. they were polite and professional
I have always used North Texas Medical Center because they are so courteous and caring. I would never go anywhere else!
Late night excellent care especially the nurse that treated me
I have never had a negative experience at NTMC. Always been extremely satisfied and grateful for the demeanor of the staff. They are helpful, compassionate, informative and friendly.
The medical staff were real useful and helpful with helping me get in to the office and helping with me to get my x-rays done for the doctor to see . The staff was very pleasant and understanding of my pain.
Fearing that I was having a stroke, went to the ER and immediately the staff attended to my needs. After numerous tests, X-rays, and scans, it was determined I had Bell’s Palsy. The doctors and nurses were very caring. Thank you so much for taking care of my issues and my panic.
My first emergency was in 2015/16 when I got Kidney stones. One of the ugliest pains for me. I don’t would like to be in emergencies to get care, when I don’t take care myself, but there are always nice people, doctors, nurses that are …
This staff always blows me away. Such great people – and all from our community. They go the extra mile !
As a person of size I am always so nervous to go to an emergency room or hospital as I never know how I will get treated. North Texas Medical Center made me feel so important and everyone that I interacted with was so friendly and kind to …
I love the care I received! I came in writhing in pain and crying and wailing and left with a smile on my face (i think). Everyone was so attentive to my needs. Kidney stones are awful and your staff knew exactly how to take care of me! …
I thoroughly enjoyed my visit to this hospital. The staff in imaging are very professional, courteous and quick. From the young ladies at the information desk to the gentleman I spoke with on the cleaning staff, (I am incredibly sorry if I …
Physical therapy with these people is awesome. I have seen so much improvement. They really care and take time with me.
Best People experience, in a very long time
They took time to make sure my time was cared about & I felt that it was. That meant a great deal to me. It’s a special place, if to no one else but me. I’ m great full for this place & these people.
I have recently given birth to me baby girl here! My husband and I loved our stay here. The Dr and all the nurses were absolutely the best, loving , supporting ,caring staff ever. They made us feel like family! They took great care of my …
ER incident with my son, who badly broke his wrist – he was in & out in a couple of hours with AMAZING care. They were terrific with my son keeping him calm and explaining every step while making him comfortable, and set his wrist very …
Was there for about 5 hours, but the check in lady , Ms. Pam, was very nice& helpful,
Stu , (the np) went above & beyond, his , power, to found out, what & how to …
I had a great experience at this facility. They were able to cut my ring off and take x-rays to make sure my fingers weren’t broken after a boating accident. They were very busy but still got me taking care of and we’re in excellent moods and customer service was top notch. Thanks for doing the work y’all do!
My name is Gary Paul I was in the emergency room back in January and needed a Doppler done on my right leg. The young girl that came in to do it was very polite and very professional. And when my cardiologist got the test results. He told …
I had cataract surgery here in mid November 2021. Dr Jolly is great, but I must tell you about the hospital staff and surgical staff. This was my first time to walk into this hospital. The beautiful outgoing redhead at the front desk …
I was afraid to come here since everyone in town said it was absolutely awful. HOWEVER, I had the most incredible experience here. I went in for severe lower abdominal pain, they got me back immediately and the nurses so kind and was …
I went in for a routine imaging test. Sol in intake/billing was very personable & helpful & Holly in Imaging was very professional & gentle. Definitely a good experience, but I’ve always had good experiences with NTMC.
Best emergency room staff in Texas! I have had a many experiences in various emergency rooms. The staff and administration are nothing short of the best! They were kind, helpful, and EXTREMELY fast. I have been to this hospitals ER 4 …
Michelle in Radiology was so nice and communicative. She took care of me all the way during my HIDA scan and made sure that I was comfortable as well. Based on my first visit to this facility, I would definitely return in the future. Also, …
Last nights emergency evaluation for my husband was done expediency and the staff were so attentive and caring, making sure all his needs were met and did it with smiles and caring hearts! THIS is why we ALWAYS choose NTMC when we need the best care!
Holly was very pleasant and accommodating. I was very impressed that she found out that I didn’t need to be there for the procedure I thought I would have to have.
The staff was very nice and patient. The care I received was the best I’ve ever gotten from North Texas medical Center
Today October the 20th I was there for testing and from the registration to the x-ray department I was treated extremely well they were very courteous to the fact I was handicapped they pushed me in a wheelchair both in and out of x-ray and they help me very much they were super super good thank you very much
Horrible experience! I was living through a pregnancy feeling like I was going to have a heart attack every day. I reported everything directly to my doctor and nothing was done. …
I was pleased with the care I received today. No long wait times; staff was friendly and helpful. I really appreciated Michelle’s attentive care!
Shoulder came out of place after a fall and the ER doc and Nurse were fantastic. I came in through ambulance wit a 10 out of 10 pain level and left wit a 0 out of 10. Thus place is great!
Staff was very professional. Holly, mammogram, and Heath, bone density, were friendly and patient oriented. The facility was clean and comfortable. My GYN’s office call about 2 hours after the testing with the results!! Never received results in such a timely manner. Brenda Brooks.
Great medical center! I had a mammogram today I was in out of the imaging so quickly. Painless and a great experience. Definitely highly recommend!
The ultra sound lady was so professional and kind. I would recommend her to anyone. Cody the Scheduler is so kind. He has always been very profe6. The volunteer staff is so kind and sweet.
Really a great experience! Very friendly and helpful from the minute you walk in the front entrance until you’ve walk out of this hospital! Tests were completed professionally and communication was extraordinary!
Worst ER hospital ever! The last 2 times have been horrible. But when I went this past Tuesday because my throat was hurting really bad for the past 10 days that now it was affecting my ears plus I just couldn’t take it anymore. I go and …
I think I received the best care available. The hospital was clean organized. The staff worked together calmed my fears and kept me informed.
I cannot praise this staff enough. Thank you everyone. Best care ever.
My experience at North Texas Medical Centers Emergency Room was very pleasant. The Staff showed genuine concern for my well being and Thoroughly examined me as I was having an allergic could’ve turned deadly rash from a New Medication. I definantlyl would return there if the need arises. I recommend This Facility.
For Many years the Gainesville Hospital has received some negative comments, I cannot speak for others about their opinions or experiences but I would like to share a few of our views. In the past few years and recently had seen great …
Was in ER this morning, 5am to 10am , heart rate was too oooo high. The staff was awesome, did all their work n they had great team work. Doc Ho was great , told staff what to do n they were on it. Great staff this morning!!!! This post …
I’ve been to the ER twice this week, once my Mom then my Daddy! Both are doing good! Gainesville is new to us from Frisco. I was very impressed with the facility but especially the Drs and Staff! Everyone very nice, helpful, professional. Thank you all for taking such good care of my family!! 🥰 …
Great place to get a mammogram. They make the process as comfortable as possible & help ease any fears. …
Great hospital. Lovely people. They really care and they fit your needs and they don’t get enough credit for what they do.
Felt very bad and was glad when the staff understood and got me into a room quickly and then out with a thorough review and explanation of why I felt so bad. Couldn’t have asked for better
The ER was pretty busy but the staff was super, all from check in to Dr. Thompson.
Our visit was minor compared to the others who seemed to be there but recieved the same care and concern.
Everybody today was very polite and acted like they really cared previous times I’ve been there the doctors have been Stern and the nurses didn’t act like that they wanted to be there today it was a lot different the staff was warming and very polite it was a pleasant visit
This facility is fantastic the emergency room is perfect everybody there was outstanding trying to find out what was wrong with me I have no problems going back there whatsoever
I was taken in fairly quickly. The staff was pleasant and took great care of me. I appreciate each and everyone of them!!!!
Everyone on staff was friendly and efficient: admissions, RNs, imaging personnel and MD. I was checked on for comfort multiple times and every procedure was explained.
Came to emergency by ambulance for freak accident. Had t get 24 stitches in my right leg. I was very impressed on the service I got.had to get 14 stitches not 24
ER staff took great care of my mother. They were extremely kind and kept us informed and made sure we were comfortable as we waited.
Very friendly, one nurse worked really hard to get my paperwork from my doctor, I’m sorry I don’t remember any of their names but the nurse that drew blood was very good at what she does, didn’t even feel the needle going in, very happy about that.
Gainesville is the hardest place I have ever seen to see a doctor. NTMC took care of my needs and less than 30 minutes in and out. Never seen better doctors on the ball. Caring for people.
Had to go back for some testing and they were very thorough and I don’t believe they would have let me leave without knowing the answer. Very friendly staff and compassionate
The dr was very kind and attentive. Aplus Lawrence the RN was so awesome , that there isn’t a word good enough !!! He is the first pick in any draft. Just outstanding !! Ty Lawrence
All the staff was very thorough and polite even with the amount of patients they had. All the rooms and hallways were full. Flu season has definitely hit.
NTMC is a excellent facility !! Many of my family members and I have used the emergency room and and have had many procedures done there the doctors and nurses are very caring and professional !! I also hear alot of complement a that people have said !! Keep up the good work !!!
I had a fall tesulting in a head enjury and a very sore knee i after a ct scan o. My head and neck and exrays on the knee. I just needed some stitches above my eye …
Clean facilities, friendly and courteous staff, didn’t do what I wanted them to but did what’s right. I should have got stitched up just after it happened instead of a week later. Sorry about the mess I left in the exam room. Good service!
Got fast service and good response upon entering ER. Go good treatment all thru the evening. Took a while to get things done but sometimes it just takes time. The ER docs were good and the staff worked well. Especially considering I wasn’t the only person there.
Horrible experience with Orthopedic Surgeon Christian Vissars’ office! Aug 26th-initial appointment for consult. The doctor was extremely thorough and down to earth. …
I love the staff in the Therapy department! I feel they truly care about my progress and how I feel overall! They are kind, considerate, and fun to be around! They will be my go to therapy location always!
Upon arrival at the ER throughout the entire visit , I could not have been treated better. From check-in, blood work , xray technicians, the staff was wonderful. They made me feel confident and that I was in the right place . They ALL had …
I arrived at the facility to have surgery and from the time i arrived until the time i left the peopke were so nice and polite ,i could not ask for anyone to beso nice and attentive to md and my husband. The nurses all explained what they …
Broke my ankle and was taken to the ER. The staff was very friendly and assisted me immediately. The ER doctor, Dr. Alakshar, was very kind and gentle and very capable! He quickly put me at ease and tended to me with skill. The Ortho, …
The staff at North Texas Medical Center are top notch. Dr Vissers and his staff, the day surgery staff, Jessica and Dr Thompson in the er, treated us with nothing but care and respect. They were courteous and joked with us and just made us feel like we mattered. Thank you for doing what you do. We appreciate you.
Ntmc is a very beautiful facility. The staff is very courteous, scheduling is very prompt. I’ve had lab and imaging done as well as treated in the ER. Have received a pleasant experience each time.
Pre-Op Nurse was very nice throughout our conversation interview for an up coming surgery next week. She answered all my questions & was very clear with instructions I needed before my surgery. I’m very satisfied. Thank you so much 😊 …
We came tonight as my fiance was in pain and had rib & abdominal pain for 2 weeks. Tonight he started throwing up from the amount of pain he was in so we decided to head to the ER to get him looked at. We arrived at 5:30 and checked in… …
Caring staff. Even with the ER overrrun with patients and several critical events in the works they were able to get my Mom taken care of in a timely manner. Ellen was especially kind and caring. The physician listened to my concerns and …
During our visit to the ER during the early morning hours of 2-2-2023, our nurse Cody was absolutely amazing!! He actually listened to our needs, concerns, and provided excellent bed side manner. He made us feel completely comfortable. …
Came for my yearly mammogram. Marcy Mullins in X-ray is always a pleasure to talk to! Everyone is so warm and welcoming, they feel like family. I’m always greeted with a smile and friendly attitude. And the registration process couldn’t be smoother. I was in and out in about 30-40 mins. Very pleased with my care!
Everyone was very polite and kind. I was taken care of quickly and efficiently. The gentleman that did my ultrasound brought out a wheelchair for me which was awesome as I currently use a walker and walk slowly. They are all definitely wonderful people to work with 😊 …
I have been to NTMC ER several times in the last couple years. I arrived in pain and fear. The staff are wonderful explaining every test or procedure which puts me at ease. Every person I spoke with from the time I arrived was courteous, …
We just recently moved to Gainesville. My husband had knee surgery about a week ago. He started having intense pain and pressure and was ordered by his orthopedic surgeon to go straight to the emergency room in case it was a blood clot. …