Northern Hospital of Surry County is one of the leading providers of medical services in the United States.
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
830 Rockford St, Mount Airy, NC 27030
Was seen on 1-2-23 in the ER. I have never been treated so well at any hospital. Excellent care by an excellent staff. Not that anyone wants to go in to any ER, but I was impressed by the doctor and nurses. Thank you for what you do!!!
This place SUCKS
Very nice.
Did wonderful job
Very nice good staff
One of the finest hospitals in this area.
Horrible Doctor . Wish no stars were an option.
Excellent. Very friendly. clean.
You’re better off going to a vet…
Excellent service and great nurses & doctors !!!
Bad i had to wait for 8 hour for them to get me in to see a doctor
Have been waiting in the ER for over 3 hours. There are people here that have been waiting for close to 5 hours. Simply rediculous! !!!!!!
broke my tooth on 4/23/2016 going here was a was of my gas and my time i will never go back if i am dying i will not go to this hospital i would rather die
Caring staff. Hospital is clean. They took good care of me!
I had to choose a 0 star. Went with laceration on finger, sit 2 hours still bleeding, no Dr.
Poor service.
Been here 2.5 hours with chest pains and javnt been seen yet very very slow. Would not revommend to anyone
Had 2 appointments here and had to wait both times while people who came in after me got to go. Nobody is even doing there jobs here.
I’ve always been seen in an expedient manner. Staff caring and polite. Clean facility.
Terrible service. Blonde lady at the imaging center just ignore you. Extremely rude. This place is dirty. SHUT IT DOWN
My great aunt was sent home with heart problems while sitting in the waiting room wiating on her ride she passed away they came and reseitated her so she lived ……
Consistently terrible services and patient relations in ER. Unfortunately i live 5 minutes away but tend to travel to other hospitals for emergency services if possible.
My family and I have always had very good experience in this hospital, the facilities and the staff are the best.
A huge thank you to the labor and delivery staff here at northern Surrey Hospital which consisted of Dr. Devore, RN staff Kristy, Shirley, Janet, and Stephanie just to name a few, of which there were more.This team of nurses and Doctor …
Worst hospital EVER!! I wouldn’t recommend anyone to go there or to take a family member even if it’s emergency emergency… You might as well make the trip and go to Wake Forest!!
This place should be shut down. Staff is horrible, everyone in the emergency department walking around talking like it is a social gathering spot. God forbid they ever need anything, maybe they would actually start doing their jobs.
Went for severe headache an nausea no sooner than I got in some nurse gave me a shot of narcam she said I was a drug addict an that I had OD but I had not almost killed me with the drug I’m going to have her job and will be contacting my attorney
They only get 1 star because I cant give them a 0
….. I have never been to m emergency room with such rude staff hours upon hours upon hours of wait time just to be seen… I wouldnt send my worst enemy …
Always “too busy” to answer the phone if you need something from them, but will always find plenty of time to call you if they need something. Place is dirty, staff is unaccommodating and generally unpleasant just an overall unfriendly environment. Would give a negative star rating if possible.
Rid yourself of the Leach Lumsden! He is pulling an old trick from his last tenure at Halifax Regional. He changes the name of the hospital to Regional and tries to find a buyer and hopes for a golden parachute. If the people of Surry …
Doesnt even deserve 1 star! Terrible! My dad went in with stroke symtoms this morning and they still havent done an MRI. Just waiting around. This place should be shut down
We were sent to Northern Hospital for lab bloodwork. We were told to go to ER department to register due to it was Sunday. They told us they did not have our order for bloodwork. They told us we had to see an ER doctor to get new orders. I called my pediatrician she said the orders were sent to them on Friday.
They are rude, they dont clean up after themselves. They wont give you a blanket even when you ask for it. They dont listen to where you say it hurts they look at other stuff. Probably so they dont have to spend any money. They are very …
Well I was sitting there watching how they treated patience with insurance and ones with out. The ones with was getting the royal treatment and the ones with out was being treated like they were the stuff u have to scrap of the bottom of ur …
It’s a bandaid factory. Go in to get seen, pack a day bag because you will not be waiting any less than 2 hours. Nothing else to say besides just a disgrace to these medical profession.
Brought my son in been here since 1pm, dr seen him in a reasonable time but did not put us(my son, me and my toddler daughter) in a room, sat in the hall for 3 hours. Not happy we didn’t get a room at all!!!!
This is the worst hospital I have ever been to they had told me that I had a head cold and that was it the woman told me the doctor told me that she was literally just going to do an x-ray on me because she wanted some thing to do there was …
It s a great hospital and the staff are wonderful towards the patients. I was so impressed with how my family were treated with respect and kindness. Thank God for a hospital and the staff we have in this area.
Although the nurses and Dr’s are nice can’t say so much for the medical record department. Been trying all week to get a phone call returned. I Bet if were wanting money they would call back without hesitation
what a bandaid station. don’t go here. horrible doctors & lack of doctors when needed. go to elkin, winston, or galax don’t wasted your time.
Both of my children were delivered at Northern. My youngest had surgery there as well. Could not ask for better care! Wonderful experiences!
Nurses were kind, compassionate and caring. They were very helpful in answering questions in caring for my family member. Doctors were very thorough in their care for them as well. Thankful for this hospital and the care they provide.
Went there for extreme ankle pain in both ankles with the pain shooting up my legs. Didn’t do nothing except take an exray.(only on one ankle might I add) and Gave me a shot of pain medication. Waited forever for the exray and a different …
Sat in the waiting room for 3 hours last night and no sign of getting my husband to a room,we had to leave because we didn’t have all night to wait,he had to go home sick. This “hospital” is a waste of time. I would drive hours out of the way just to avoid this dump.
Nice hospital…great service..
Throwing some pics so anyone can see how it looks inside. Its small medium, not big. Place is “ok” if your running a fever, sore throat or throwing up they will take like 2-3 hrs for docs to see you , but even if your in the worst pain …
The online bill pay is horrible. You cannot see your total bill, you do not see where your payment was accepted. …
ER visit that became extended stay. Staff are among the most professional I’ve ever met in any of my medical experiences. Every one was kind, courteous, helpful, caring, and went out of their way to assist people. Everyone who worked with …
I took my husband to the ER with chest pains in January ,he would not even go to a hospital until he had insurance ,a few months later we get a bill from the physician saying the bill is being turned over to a collection agency ,we go to …
Had surgery today on my broken leg and was very comforted by all the nurses and the anesthesiologist. It was my first time having surgery and I was nervous but they kept my nerves down so much I was able to take a nap in the surgeon waiting room! Thank yall for taking care of me
Went in and was not told in the ER at check-in that the doctors didn’t accept the insurances that the hospital does, so I wind up with a $200.00 bill from Jason Edsall For his services which I saw him only 5 minutes before they sent me out …
I was at the ER on Aug 5th and I had great service with McHone he worked really hard to pack my nose and it was a tough job. I was admitted to the hospital and all 3 days I had great service the nurses. Aides and all treated me well and I truly thank you guys for all you done for me.
Good Doctors Nurses & Anyone who deals with the patient there awesome . They truly care about the patient
Facility is clean and seems well run for a small hospital. The Doctors I met and RNs seemed well qualified. However much of the rest of the staff needs more training and definitely need education in dealing with patients and families.
Wonderful staff ! Cannot say enough good things about this hospital and the staff ! Love them all
Absolute garbage hospital. My mother has many health problems and has to frequently visit the hospital. Recently she had trouble breathing and was put in the ER. Her area is absolutely trashed and there is open blood that has been laying …
My daughter in law had an out patient surgery July 13th 17. I was appalled at her care. She was released before she was fully aware of of her surroundings. As being a nurse myself for 43yrs I know this was improper protocol and could have been dangerous. I will not recommended this hospital.
My son had a very deep laceration on his forehead from a dirt bike wreck into a barb wire fence. I took him to the ED. I was really worried that they would not be able put his forehead back together. Yes we had to wait a while, but it was …
Was lied to about my dads cause of death was not informed when he went downhill
Excellent Hospital!!!! They are friendly and have the updated items to make your loved one comfortable.. Dr. Melvin was the Greatest!! My Mom spent a month there and then back again , due to our government being Pharmacy additive to make …
I worked with this terrible CEO before. Buyer beware! This con will cut labor costs by minimally staffing the hospital then when it makes a little profit sell it to a bigger chain. Given its location likely novant or wake baptist. LUMSDEN …
I am from a neighboring town and fell ill while visiting relatives. I was beyond pleased with my experience. The nursing staff were all friendly and very accommodating. I was taken straight back. Granted it was 1 am but this fact still …
I was very pleased with the attention and care I received in the ER. I had fallen and had a big laceration on my elbow and a fractured radius. I was afraid of getting stitches but they were so good at what they were doing I barely felt …
Great hospital. Received excellent care there
I am very disappointed with the services that my granddaughter received. She was in the waiting room for an hour and a half. When they called her back an ambulance came in and they put her in the hall and that is where she stayed the …
¡¡!!BIG SHOUT OUT TO ALL STAFF!!¡¡ If possible I would rate this hospital a negative 100. From previous experience from myself, friends, family members, and patients of my own, I have experienced and witnessed many of times mistreatment …
I had surgery on 8/22/2018 . As soon as I checked in I was called back to get ready for the surgery, and I arrived early!! When I walked in the room there were 3 nurses all very friendly and one was bringing me warm blankets and I had just …
I went this hospital on 4/21 @ approximatelt 6pm after a horse riding accident at a nearby resort. Dr. Edsall and the ER medical staff were nothing short of outstanding! I was shocked to see this facility at a 2.6 out of 5 stars! You all …
Staff is rude half the time and diagnosis are questionable and they are extremely slow in seeing patience
My husband and I had our daughter in January. Labor and delivery was wonderful. Our nurses took great care of both of us and our newborn. Sandy and Alison went above and beyond to insure our comfort. Both made extra rounds, and were there …
Wonderful with my husband when he had to have appendix removed! Everyone was extremely nice and he was well taken care of!
If you have an emergency you might as well be prepared to wait for 10 hours. My pregnant wife was having stomach pains and we got here at 830pm and still have no clue what’s going on and it’s 2am. Sitting in a room silent with no word from no one about anything. Never coming back here again.
They treated me with respect and professional all the way. The nurses was very helpful.
I had covid-19 delta and they did everything to make sure I was able to fight the virus. I’m alive due to they’re hard work. Thanks and Much Respect.
This is an excellent hospital. Professional, kind, and caring staff and doctors…treated me with respect. Listened to what I had to say…very thorough with all the testing and had a sense of urgency to find the problem…was admitted via the emergency room…Thanks to everyone there…you guys are awesome!!
1 star is more than I’d like to give. We call them the band-aid station. They have treated me horribly in the past and recently in the the ER, called me a liar, faker, etc. when I was having epileptic seizures. I have severe Epilepsy and …
They literally almost killed me, told me that my urinary retention was all in my head when I didn’t pee for three days had to go to Hugh Chatham after this and actually get help!
My father has been in the emergency department going on 6 days now with liver failure. He has already turned yellow and all they can say is that he is on a waiting list to be sent to a hospital that can try to help him. Nurses and doctors …
3 days ago I took my husband to their ER because I knew it’d take forever to get to Baptist Hospital in WS and the wait could be hours long, not to mention it’s a nasty, stinky hospital …
Herded in with two waiting areas. One full of COvid, one for other Illness. No precaution s or cleaning taken place. After 3 hrs get to Er. Stayed 20 min
PA not wearing mask, did not identify himself, had wrong chart, called me wrong …
I literally just got discharged from Northern Regional Hospital about 2 hrs ago. It started with an emergency room visit. They got me back immediately. Nurses and staff were all very caring, professional and nice in the er. They generally …
This is the absolute worst emergency room/ hospital I have ever been too!! Had to bring my son in and not only have we been here 4 and a half hours but he called the nurses station to use the bathroom and get a drink.. 30 minutes later …
I will not say the word prejudice; however, I believe this facility is very bias and set in their ways, they do what they want to do from HR to quvris: the background check agency…. I’m not sure if I am pronouncing or spelling it right……hopefully a positive change will come in the future
My actual name is Kevin Sheehan and if I could post zero stars I certainly would. From check in to registration to finally getting a bed in the ER was a nightmare. I previously reported on my experience here but apparently the powers to be …
It has been a year since my last stay at this great facility, the nurses and aids were understaffed and I still received unbelievable care including saving my life! I can never thank them enough for all their hard work, and believe this, the food was even good. Thanks again to all. 🤗☺️❤️ …
I had a family member to come to Northen Regional Hospital this afternoon around 3pm. The time is now 10:08pm and the nurse said that she has been here for 6 hours. And, she is now just being send by the nurse. They opened up what they call …
I was born in the hospital and have had many friends and family receive care here. Most recently, they took great care of my grandmother while she was very sick with Covid. Though she didn’t survive, the care and staff were excellent and compassionate. Parking is free abs the hospital is easy to navigate.
I was induced and had my baby boy on 2/2/22 here and just have to say that daytime L&D went above & beyond with caring for me and my family <3
Alex and Britteny were heavensent to say the least! Those girls made sure we …
Closest hospital to me had bring my daughter in bc I couldn’t get her an appointment soon enough. Although most staff was polite and mannered, the few nurses we had to deal with were not friendly at all. Sit talk laugh and giggle at the …
Terrible hospital, sluggish staff, no sense of urgency, lack of compassion and competence. The EMS driver we called was racist and arrived with a big baseball sized portion of dip (chewing tobacco, snuff) in his mouth. What a joke and lawsuit waiting to happen.
I fell through a hole where my furnace had been taken out. The hardwood floor cut myself and my face. I was bleeding excessively into the ER waiting room floor. No one cared. It took 4 1/2 hours to see the doctor. He was going to clean the …
Horrible patient care, horrible bedside manner, terrible communication. I work in veterinary medicine and treat my animal patients with more compassion and better medical care than staff gives to patients at this hospital. COVID has greatly …
My mother was admitted and was sent to ICU before this time I had had a pretty positive opinion of the hospital! The doctor’s last name was Hamilton, he was very young and completely completely ignorant and add to that a young ignorant …
I recently went to ER with a broken wrist and possible concussion. Even though they were very, very busy, everyone was extremely nice and caring–from the young lady at check in to registration, triage, nurses, radiology and doctor. It …
I could not have asked for better care for my 5 year old that was having breathing issues due to croup. Dr. Edsall was the absolute best.
I went into labor at 37 weeks, I’m new to the NC area. They got me in so fast and took very good care of me and my daughter. Everyone was so kind, and they really did an amazing job for my entire stay!!!
I’m going 2 stars because the lady that performed my CT was great!! Visited ED. Nurse never introduced herself, cannulated my IV with no tourniquet and infiltrated my arm (PAINFULLY) and when I looked she also had no gloves on!! She finally …
A family member’s visit to the Mt Airy Northern Regional Hospital ER accomplished absolutely nothing- it was a waste of time & money. Apparently the hospital doesn’t have a gastroenterologist, and I don’t even think we ever saw a doctor, …
My child was in a mental crisis (newly diagnosed). Donna the ED charge nurse was overwhelmed by my child’s behavior. She was rude to me on the phone. They dosed my child with seroquel. I can understand they were in a holding pattern. They …