This company does not seem legit in their billing nor trustworthy, IDK about them yet. . . trust me if ever another option is presented we would switch.
These people are crooks!! Switching due dates on bills. Sending out service termination notices then turning the water off before the date on the notice… Wish I had another option because these crooks would be out of my life for sure!!!
Terrible company in every aspect. Constant billing issues, water pressure changes, not to mention their water is so chemical laden that it literally smells, makes you sick and ruins appliances.
This company constantly switches up due dates for their billing trying to trick people into late fees. Normally bills due the 2nd or 3rd of the month. But every few months they slip in one due on the 29th of the previous month. Highly unethical business.
Their a scam, they have multiple addresses associated with”main office” listed here, they don’t have the athority to send one of their driver’s to your home and give their driver Cash money just to make the trip because someone told him to …
Do not use this company if you have a choice. They are rude and unfair helpful. They have applied our payment to the wrong account twice then shut out water off. They were rude on the phone and were not helpful at all even though it was there fault. Do not use, incompetent people and company
best quality water I’ve ever had. new system compared to most out there. great pressure and no issues. i haven’t noticed any billing issues but then again i just get the bill in the mail and pay before the late date. never noticed it changing.
Never any problems. Always courteous and they suggested I get the water line insurance which I signed up for and saved me hundreds of dollars. I was a customer of theirs for almost 20 years. They thankfully got me off of well water when they started expanding in Clarksfield Twp.
This business is rotten. I am disabled and get paid on the 3rd of each month. It so happens that my bill is due on the 3rd of each month. If they do not get it on the 3rd they charge a late fee. I can not drive to Norwalk just to pay this …
Great group of people that work here. Always very helpful and anytime I need an extension on my bill it’s never a problem when I call to talk to them. We have been with them for 7 years and never any problems.
Went to pay my bill today and could not log in. When I called to ask if there was an issue with the website I was told they are switching over to a new system. When I asked why there was no correspondence of this, I was told it will be on …
Norwalk water company is the most screwed up utility company I’ve ever dealt with. I own multiple rentals. My tenants are to put the utilities in THEIR name. Norwalk water will only allow the water to be turned on in the property owners …
Great company
Very poor customer service.
This company does not seem legit in their billing nor trustworthy, IDK about them yet. . . trust me if ever another option is presented we would switch.
These people are crooks!! Switching due dates on bills. Sending out service termination notices then turning the water off before the date on the notice… Wish I had another option because these crooks would be out of my life for sure!!!
Terrible company in every aspect. Constant billing issues, water pressure changes, not to mention their water is so chemical laden that it literally smells, makes you sick and ruins appliances.
This company constantly switches up due dates for their billing trying to trick people into late fees. Normally bills due the 2nd or 3rd of the month. But every few months they slip in one due on the 29th of the previous month. Highly unethical business.
Their a scam, they have multiple addresses associated with”main office” listed here, they don’t have the athority to send one of their driver’s to your home and give their driver Cash money just to make the trip because someone told him to …
Do not use this company if you have a choice. They are rude and unfair helpful. They have applied our payment to the wrong account twice then shut out water off. They were rude on the phone and were not helpful at all even though it was there fault. Do not use, incompetent people and company
best quality water I’ve ever had. new system compared to most out there. great pressure and no issues. i haven’t noticed any billing issues but then again i just get the bill in the mail and pay before the late date. never noticed it changing.
Never any problems. Always courteous and they suggested I get the water line insurance which I signed up for and saved me hundreds of dollars. I was a customer of theirs for almost 20 years. They thankfully got me off of well water when they started expanding in Clarksfield Twp.
This business is rotten. I am disabled and get paid on the 3rd of each month. It so happens that my bill is due on the 3rd of each month. If they do not get it on the 3rd they charge a late fee. I can not drive to Norwalk just to pay this …
Great group of people that work here. Always very helpful and anytime I need an extension on my bill it’s never a problem when I call to talk to them. We have been with them for 7 years and never any problems.
Went to pay my bill today and could not log in. When I called to ask if there was an issue with the website I was told they are switching over to a new system. When I asked why there was no correspondence of this, I was told it will be on …
I love this company always nice and awesome service and been with them 8 years now not a problem great customer service and understanding love it
Norwalk water company is the most screwed up utility company I’ve ever dealt with. I own multiple rentals. My tenants are to put the utilities in THEIR name. Norwalk water will only allow the water to be turned on in the property owners …