Northern Oral & Maxillofacial

Northern Oral & Maxillofacial

Duluth MN Oral Surgeon Drs. Puffer, Espe and Mayer offers oral surgery services including dental implants. 1-800-336-5495 See more

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Northern Oral & Maxillofacial Contact Details

  • 3617 W Arrowhead Rd, Duluth, MN 55811
  • 800-336-5495
  • 218-722-8377
  • Friday 8AM to 4:30PM
    Saturday Closed
    Sunday Closed
    Monday 8AM to 4:30PM
    Tuesday 8AM to 4:30PM
    Wednesday 8AM to 4:30PM
    Thursday 8AM to 4:30PM
  • http://northernoralsurgeons.com/
  • Facebook

Northern Oral & Maxillofacial Reviews ( 168 )

  1. Very professional staff; clean office; very modern; spent less than 5 minutes in the waiting room. Dr. Mayer took his time with me, explained the alternatives, including his recommendation, and explained the procedure so I could understand.

  2. Dr. Espe was fabulous. He explained procedures quickly and to the point. The staff was friendly and helpful. Dr. Espe was quick and concise. Espe is short for ‘Espe’cially amazing! 😉

  3. Very time effeciant and timely procedure. The bedside explanations of possible risks after the procedure could have been more clearly communicated without me having to ask. …

  4. The staff was great and very pleasant when you walked in. The doctor was very thorough and explained things clearly. Would definately recommend them to anyone!!

  5. Incredibly professional care, genuinely positive experience from all caregivers, kept me completely involved in the process, excellent communication. Highly recommend.

  6. Took my daughter to have her wisdom teeth removed by referal from my dentist and this place said they need to be taken out but wouldnt do it because he couldn’t find a vain to put iv in…and didnt give a second option …drove 1.5 hours …

  7. Nothing but good things to say when it comes to contacts, friendliness, cleanliness, professionalism, procedures, and follow-up. Would highly recommend them to friends and family.

  8. Very friendly place. The nurse and Dr that I saw were both very willing to explain everything that will or might happen. Yes, I would certainly recommend this business to others.

  9. My insurance gave them a pre evaluation of cost that the oral surgery did not follow and bill me extremely high. The billing department there makes me never want to do business there again. They were unfriendly and not helpful at all. They just followed the same redirect to get me off the phone

  10. This office is crazy busy and yet I never felt rushed. Everyone was very friendly and informative. It almost – almost being a key word – makes dental work pleasant. 🙂

  11. Dr. Morse was able to see us at a moment’s notice in light of an injury that we were concerned about. He took time to explain things and provide a plan. The staff were helpful and patient.

  12. I recently had to have a wisdom tooth extraction. Dr Puffer and his staff were extremely knowledgeable and friendly! Everyone was very professional and I would highly recommend them!

  13. I came in on a referral from Endodontist. Staff was friendly and efficient. Minimal wait time in car. Safety measures in place for COVID. Very satisfied with my first visit. Thank you!

  14. I have had multiple teeth pulled here and have had nothing but good experiences. My fiance is very scared of the dentist, but when she went here, she almost got over her phobia of the dentist. These guys are real professionals. Probably …

  15. This was the worst experience I’ve ever had at the dentist. I don’t EVER plan on returning and the dentist I had has no sympathy and was extremely rude. I wouldn’t advise this place to anyone. Look other places for your dental needs.

  16. I like that they had the latest technology. That made it easier to make good decisions on our care plan. The doctor took plenty of time with us to explain our options and answer our questions.

  17. It’s hard to rate this office since I visited today for a consult. The dentist, Dr. Mayer was fine, but his staff were irritating with their numerous health questions which repeated many of the questions I filled out on the lengthy form. …

  18. Was in terrible pain from wisdom teeth acting up. Had a consultation on the 21st, but actual extraction wasn’t scheduled until the 25th of the next month! Being in increased pain, I called about a week after the initial consultation and …

  19. Best managed medical facility in the Duluth area, or anywhere for that matter. Dr. Mayer and his staff are outstanding in every manner…I drive 840 miles from the Black Hill of SD for his services, need I say anything more.

  20. Amazing! The front office staff was incredibly helpful and accommodating! Dr. Morse is very professional and reassuring during every appointment. All in all a wonderful experience for when I was having a not-so-wonderful tooth problem! Thank you!

  21. Our appointment was for 3:30 on a Monday. The waiting room was full, but we found chairs next to each other. We filled out redundant paperwork and presented cards. Once they called our n as me, things went much smoother, professional, cheerful, answered questions very well and made us feel very confident. We were done by 5:30.

  22. I love going to this place because they have the best Doctors there, but today I felt a little rushed to get out so they could get another patient in my room. He was like inching his way to the door. It was still a good appt today, my …

  23. Everyone there does everything they can to keep you calm. As someone who is terrified of dentists, it is so helpful when they let you know everything that they are doing and helps you to stay as calm as possible. I would recommend them to anyone!!

  24. I didn’t feel it was a friendly place at all. I realize it should be proffsional which it is, however not 1 of the staff smiled. The waiting room is very impersonal looking, very old magazines, 1 plant and an aquarium that needs the …

  25. I appreciated the timely manner N O & M cared for my implant problem. They provided a consult over the phone. I am confident my scheduled appointment will be safe due to the steps N O & M is taking in response to the covid threat.

  26. I went through 2 other dentist before getting to northern oral where they diagnosed me correctly. I have been in pain for months and they care yes cared about my pain they fit me in even when they were booked for weeks. Not only are they excellent drs but they care. I recommend this wonderful place for your kids and your self.

  27. This place is scamming people by charging too much money up front and not submitting it to insurance in a timely fashion. I was quoted a total amount of $5,533 for the surgery. During the consultation they said they had to have $3,748 on …

  28. They got me in the same day because I was in great pain. The staff was amazing! My doctor was extremely skilled( very quick with the syringe, lol). I can’t say enough nice things about this team!

  29. Everyone here was nice I will give them that. But my care was totally mismanaged. It seemed difficult for them to communicate with my dentist and then I show up and they have a different procedure scheduled for me than what I was aware I …

  30. I have a phobia of dentists that has kept from going for a long time. All of the staff where respectful and friendly. The procedure was painless for the most part. I would recommend anyone who is in need of an oral work to Northern Oral & Maxillofacial.

  31. Between the nurses and Dr. Mayer’s my visit was very nice being that I’m a big baby when it comes to dentists!!! They were very caring to all my needs and you could tell the warmness they made me feel. Thanks to all of them. Sincerely MM

  32. I went in for a Consultation this week. Everyone there was very friendly and made me feel comfortable. I was very nervous about getting my wisdom teeth removed, but I’m not so anymore. Ask questions and they will answer!

  33. I got 2 wisdom teeth out by Dr. Morse with an awesome assistant, Bonnie. Everyone there was professional, kind, and both teeth were out so fast that I actually thought they had only done one. They helped me feel comfortable and explained everything thoroughly. Highly recommend.

  34. I had my wisdom teeth extracted by Dr. Espe and the whole experience was so easy and smooth. I was very nervous about this and had put it off for almost two years. Dr. Espe and his team immediately put me at ease and the surgery was done before I knew it. I would highly recommend this office for any oral surgery need!

  35. I arrived @ 3:05 for a 3:20 appt. Called the number to let them know I was in the parking lot(thanks covid). They came out with paper work for me to complete. I called again when it was done. I sat and waited for over an hour before I was …

  36. The people are very nice and helpful. I was a little surprised that the first appointment was only a consultation. I was a referral from another dentist that sent over xrays and info. No one mentioned in advance that there would be no …

  37. I would highly recommend Northern Oral & Maxillofacial for having your wisdom teeth out. They were on time, very professional and extremely thorough with directions on care after the surgery. My son is feeling very good and it has been only 10 hours since his surgery.

  38. Evaluated without a problem and everyone did a great job reviewed everything with me and The procedure was done in no time, would go there again. Good infection control and great staff.

  39. I was having a lot of pain from a cracked tooth. The staff and doctor adjusted their schedules to fit me in and take care of the tooth. The actual extraction was completely pain free. I was given detailed after care instructions. Nobody likes getting a tooth pulled but they made it as pleasant as possible.

  40. Had four wisdom teeth removed here a few days ago, I’m still in pain and have some numbness, but I was able to call and the person on the phone answered my questions professionally. I don’t remember much from the day of the surgery other …

  41. This place is terrible!! I was referred here by my 4 year old sons dentist to get a tooth pulled. This place called me, but yet said they couldn’t get a hold of me , or leave me voice messages which they did get in contact with me. They …

  42. I was very impressed with the efficient service and of course friendliness of the staff! Dr. Epsi was so knowledgeable and took his time with me. I appreciated that he gave me options to resolve my jaw issue instead of jumping into surgery or drugs. He made me feel very comfortable and listened to me. Super experience.

  43. I was treated by a fantastic team. I was supposed to just get an evaluation, but they ended up saving me a trip to Duluth and doing the surgery that day. I’m very grateful. Thank you all!

  44. Great service and friendly staff! The office was very professional and clean. They did a great job and followed up. I did not have any trouble or concerns with the work that was done. I am very happy with the results.

  45. I have been anxious and a bundle of nerves waiting for this appointment. The staff here was very professional and the procedure painless, I was relieved to get it taken care of and thankful they were able to preform the biopsy on the same visit as the consultation.

  46. They were so helpful when my insurance didn’t work. They did everything possible to make sure that I got the help I needed and was still able to get my wisdom teeth removed. I was anxious and they made sure that I was as comfortable as I could be. Very professional, super helpful, would definitely recommend 👍 …

  47. The surgeon who extracted my two problem teeth (Dr.Puffer) was very efficient and professional, and told me in advance of the procedure what to expect in terms of pain or other sensations while performing the extractions. The support …

  48. Three bone grafts in January, SEVEN implants yesterday…and I still look forward to each visit. Best part of this whole journey is how involved I have been in the process. Dr. Morse and his staff really worked with me to explore all my …

  49. Super friendly staff and excellent surgeon, Dr. Morse. Very organized office. I did not have to wait and they were ready for the procedure in minutes. Good instructions for follow-up care. About as happy as I can be after oral surgery.

  50. Northern Oral & Maxillofacial Surgeons were extremely kind and caring to my 83-year-old mother with many medical issues, including the beginning of dementia. They were welcoming and patient. We very much appreciate them and yes, would highly recommend them to others!

  51. Excellent facility and fantastic staff! I was comfortable, well informed and entertained during my entire visit. Dr. Morse is super focused and very professional. I’m Completely satisfied and will definitely recommend Northern Oral and Maxillofacial.

  52. Very positive experience! Everyone—receptionists, nurses, and my doctor—were exceptionally friendly, knowledgeable, helpful, and patient. The whole process, including my surgery today, was handled very efficiently and compassionately. I couldn’t recommend them enough.

  53. I have been working with Dr. Puffer and his team and have had nothing but great experiences and caring interactions. I’ve had my wisdom teeth removed and the implant process completed through Northern Oral Surgery. Highly recommend!

  54. Medical staff very polite and interested in my overall medical condition. Informative. I picked up the paperwork ahead of time and had it completed when I arrived. It took about 20-30 minutes to complete. It would be great if this could be streamlined. Overall, a pleasant experience. This was a consultation.

  55. I have had two teeth pulled and on my way to my second Implant with Northern Oral. I have to say they are very proficient at what they do. I have personally had Tammy as a Assistant working with the Doctor (Surgeon), doing my implant and …

  56. I had a tooth extracted, I am also 20 weeks pregnant. They were great! Explained everything before, during and after the procedure, went over aftercare thoroughly and took care of all the insurance information before my appointment so I didn’t have to worry about anything.

  57. All of my children had their wisdom teeth removed by Dr Puff and now my mother has had teeth removed by Dr Puffer too. From children to elderly, Dr Puffer and the staff, couldn’t be more kind and professional. I would recommend them for all oral surgeries.

  58. What an amazing experience. Very good Covid protocol and the nicest people to work with. This kind of appointment can be stressful but it was not at all that way. I would recommend this company to anyone needing this kind of specialized care. They have offices in other range cities too.

  59. Very friendly and professional staff. Dr. Espe explained exactly what needed to be done and why, and went through the entire process with me. I received the exact price of my surgery, which their office will submit to my insurance provider.

  60. I was so pleased with the care I received. They squeezed me in for an emergency situation. Dr. Espe and his nurse were very personable and easy to talk to. Felt at ease. Would highly recommend them.

  61. My initial consultation appointment was a great experience. The staff was friendly and took the time to answer all of my questions prior to my tooth extraction. I truly felt comfortable and while extractions are not always pleasant, I look forward to working with the staff here.

  62. The entire staff was super friendly and helpful from beginning to end! The surgery was painless and would definitely recommend them for anyone who needs their services! Great place! Great people!

  63. Today I had three extractions done with Dr Mayer and his staff. It was a excellent experience. They were great! I would recommend them to anyone who needs some work done. THANK YOU FOR YOUR HELP.

  64. It was a warm environment. I was there for a consult with one of their surgeons. He is new. The assistant was good, but the Doctor was rude and condescending. When I was taken into the financial office to discuss cost, I just had to say …

  65. my wisdom teeth had to be evicted from my oral cavity. The staff here were very helpful in their departure and now just over a week after surgery I can say the experience was very pleasant. …

  66. Dr Espe and everyone at the clinic has been wonderful to work with. I have had multiple extractions and implants. Everything has gone so smoothly. I would recommend the clinic to anyone needing an oral surgeon.

  67. I was referred for problems with my jaw in the joint. I spent most of the appointment defending that what happens to me is real. I was made to feel like I was crazy, waste of time.

  68. I was seen on an emergency as I was from out of town and developed a toothache. I got in the day after I called. Everyone was very nice and friendly. I have family in Duluth and have already said I would go to this place all the time …

  69. Per Linda R:
    Very pleased with service, staff and oral surgeon at my appt on 6-16-2020. During the initial exam at my first apt Dr. Haggestad (DDS, MD) explained the …

  70. Great experience from start to finish! As a nurse, I help others get through procedures on a daily basis, but whenever *I* need care, I turn into a nervous wreck and a diva. Dr. Ben Heggestad and the team helped make my experience here smooth and calm. 100% recommend.

  71. Dr.Morse is top of the line!!! The office is in a great location and easy to access for anyone from any distance. Great staff…efficient, thorough, friendly, and very helpful. Definitely a blessed environment!!!

  72. Expert service for a dental implant post. The entire experience was great with professional and caring work. Follow up instructions were clear. The staff went out of their way to make me comfortable and explain every detail of the process. My appointments were easy to make with timely text messages as reminders.

  73. I drove all the way from Hibbing (1.5 hours) for my consult appointment just for staff to tell me they don’t accept my insurance & it would be a $295 out of pocket charge, due right then! I asked about my insurance when I made the appointment!

  74. I was a last minute patient on a Friday evening and they opened their doors to take care of my aching wisdom tooth. Cannot thank them enough. They were great throughout the process and had me on my way in no time.

  75. My experience with Northern Oral involved a tooth extraction. I found the facility to be state of the art, the staff was efficient, professional and well trained. I really felt like an important patient and was well cared for and educated …

  76. Hi -was well pleased with you all-Thanks for the fast service of getting me in on the cancelled list -! see you’s Jan 10-Marilyn-You’s all get an A+ doing good -would highly recommend your office–Glad its Out! – Thanks again for a job well done!

  77. I had the best experience at Northern Oral & Maxillofacial. Every member of the staff was friendly, informative, and you can tell they genuinely enjoy the work they do. I had a complicated case and Dr. Heggestad kept explaining everything …

  78. Very professional and exceptionally efficient, friendly, and helpful! Everyone is authentic, sincere, and sensitive. We are fortunate to have this oral health clinic with such good energy when we need them!

  79. I’m an established client here with good credit. But I just learned they want me to pay for my entire upcoming procedure, more than $6,000, 2 weeks before my procedure is scheduled. That does not seem right to me.

  80. I would like to thank everyone who was involved in the remover of
    a root that needed to be removed by Doctor Espy and his staff.
    The removal was painless and I had no problems during and after surgery. That …

  81. Great people work! They are friendly and do everything they can to make oral surgery as painless and pleasant as possible. All the docs are highly skilled, competent surgeons. Dr. Duncan Puffer is a rock star!

  82. Everyone was great. I even got in early because of a cancellation, so was SO lucky. Very professional and very thorough. All their instructions are clear and they made sure I was comfortable throughout.
    If I need this service, they are definitely where I will go.

  83. Came here for a tooth extraction and implant. Saw Dr. Mayer for this. I was so nervous! His dental assistants were so kind. My tooth was abscessed and Dr. Mayer took the time to give me plenty of novocaine. He was very gentle with the …

  84. This place was great! Things went quick and smooth for wisdom teeth removal, even when mine were difficult to get out. They basically treated me like family which was nice cause it was my first time being put under 😊 highly recommend Dr. Mayer and his crew! …

  85. Staff is super friendly! I had my wisdom tooth extraction here. Everyone was really helpful and informative. Didn’t have to wait long before they took me back. Overall a really great experience! Would definitely recommend.

  86. This is a wonderful facility, run by a wonderfully caring staff. I came in to have my wisdom teeth removed, one of which was cracked and causing me terrific discomfort. From the receptionists, to the nurses, to Dr. Espe – ALL were …

  87. I’ve had very good experiences. The staff and providers have always been kind, knowledgeable and always answered my questions to best of their ability. The office is well organized and does a very good job of reminding me of upcoming appointments.

  88. I had my 2 lower wisdom teeth taken out. The staff were so extremely friendly and the oral surgeon Dr Espe was too! He did an amazing job along with the assisting staff. Thank you Northern Oral Surgery for making this such a great experience in a scary situation for myself.

  89. This is my second appointment (different issues) working with Dr. Espe and despite my severe dental anxiety he is so very kind and empathetic and makes you feel safe and comfortable working with him. He is a one of a kind medical …

  90. I can’t say enough positive things about my experience here. The doctors and nurses were great and made my experience very smooth. One nurse in particular, Erin Lowe, was able to calm my nerves and helped assure me everything would go as …

  91. I was recommended this place for my wisdom teeth removal and it went SO smooth! I usually don’t leave reviews because it feels like a hassle but this place deserves it! The staff are all so friendly in every area from the front desk, …

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