The whole bank was staring at me like I had something on my face …no one acknowledged me when I first walked in even though they were already staring and when I got help I couldn’t deposit the amount that I wanted because it wasn’t my personal bank. Won’t be coming back .
Very displeased with the unprofessional call representative. The call representative was extremely disrespectful and gave me a hard time to transfer me to the supervisor whereas I left a message for a call back and it’s been almost 7 days now with no call back. I still would like that call back if customers concerns matter.
I applied for a home loan on April 5th. Representatives keep holding us in hostage situation. Today is May 6th. They are still playing send this, send us that, bring this, bring that. Ordinarily home loan doesn’t take no more than 20 days to complete. If it wasn’t for having good interest rates I would have dumped them long ago.
dont ever get this credit union. they have the worst credit and fraud department ive ever seen. during covid was trying to work with them to pay monthly credit bill and they sent my bills to collections after they said they wouldnt and would work with me. which lead to them suing me for the money. go with navy federal credit union
Seems like time and time again i can’t get stuff done. I sold a car that I had loaned through Northrop Grumman credit union. I was paid via cashiers check. Then i was told the check was to big to deposit. (There are no local banks near …
I use this credit union as a shared branch location and have always received excellent service. I’ve never had to wait…longer than a minute or two. The double entry/exit doors make it feel very safe, although they haven’t been working …
I strongly do not recommend using this credit union. They locked out my account so that i could not make a payment to my credit card and then called me complaining that my credit card was not paid. When I told the collector I would pay it …
If I could give zero stars I would. We applied for a heloc months ago. February 1 we received an email that the loan was conditionally approved and that it would take 4 to 6 weeks to upload to our account. It’s been well over 8 weeks and …
You’ve got to be a subpar credit union when you have your own board of directors giving you 5 stars. & he can wimp on his reviews, but his staff can’t even greet their customers.
Requested a new car loan. Was approved the next day but now it’s been 4 days and still can’t get a return email or phone call to pick up check. Called service center twice and my issue was noted as priority since Tesla is delivering my …
convenient, helpful.
Great customer service!
Simple things such as picking up a counter checks I have to wait almost 30 minutes for someone to help
Very helpful and professional
The whole bank was staring at me like I had something on my face …no one acknowledged me when I first walked in even though they were already staring and when I got help I couldn’t deposit the amount that I wanted because it wasn’t my personal bank. Won’t be coming back .
Really good for banking business, always helped me, fast service.
How come there are no hours posted on any information
Very displeased with the unprofessional call representative. The call representative was extremely disrespectful and gave me a hard time to transfer me to the supervisor whereas I left a message for a call back and it’s been almost 7 days now with no call back. I still would like that call back if customers concerns matter.
I applied for a home loan on April 5th. Representatives keep holding us in hostage situation. Today is May 6th. They are still playing send this, send us that, bring this, bring that. Ordinarily home loan doesn’t take no more than 20 days to complete. If it wasn’t for having good interest rates I would have dumped them long ago.
This is a update on my early review
I’ll definitely take back the bad review. …
dont ever get this credit union. they have the worst credit and fraud department ive ever seen. during covid was trying to work with them to pay monthly credit bill and they sent my bills to collections after they said they wouldnt and would work with me. which lead to them suing me for the money. go with navy federal credit union
Seems like time and time again i can’t get stuff done. I sold a car that I had loaned through Northrop Grumman credit union. I was paid via cashiers check. Then i was told the check was to big to deposit. (There are no local banks near …
I use this credit union as a shared branch location and have always received excellent service. I’ve never had to wait…longer than a minute or two. The double entry/exit doors make it feel very safe, although they haven’t been working …
I have been a member since 1985 and have utilized NGFCU for all my financial needs. Great customer service and outstanding rates.
I strongly do not recommend using this credit union. They locked out my account so that i could not make a payment to my credit card and then called me complaining that my credit card was not paid. When I told the collector I would pay it …
If I could give zero stars I would. We applied for a heloc months ago. February 1 we received an email that the loan was conditionally approved and that it would take 4 to 6 weeks to upload to our account. It’s been well over 8 weeks and …
You’ve got to be a subpar credit union when you have your own board of directors giving you 5 stars. & he can wimp on his reviews, but his staff can’t even greet their customers.
Requested a new car loan. Was approved the next day but now it’s been 4 days and still can’t get a return email or phone call to pick up check. Called service center twice and my issue was noted as priority since Tesla is delivering my …